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Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

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Page 1: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming and Framing Public Issues

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Beyond Deadlock: A Better Way to Talk about Difficult Issues

Webinar 1October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Page 2: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Overview of Naming and Framing

1. Beyond Deadlock: A Better Way to Talk about Difficult Issues

Learn better ways to help people work together to talk about public issues and make choices.

Uncover the deeper concerns of our communities by listening to people reveal what really matters to them.

2. Tools for Naming and Framing Public Issues Apply tools to develop issue maps that help people weigh options for

moving forward together.

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Page 3: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Sponsors

ALA Center for Civic Life Promotes community engagement and fosters

public deliberation through libraries. David Mathews Center for Civic Life

Fosters infrastructure, habits, and capacities for more effective civic engagement and innovative decision making.

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Page 4: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Webinar Participants Respond

Type into the chat box any questions as we go along.

We’ll either respond as we go, or wait until the end.

Begin by saying hello and telling us where you’re located.

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Page 5: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Overview of Webinar: Naming and Framing Public Issues

1. Community Issues2. Naming & Framing 3. Problem Types4. Diverse Perspectives5. Public Deliberation6. Public Space7. Q&A

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Page 6: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming and Framing Bullying

Chris McCauleyDavid Mathews Center for Civic LifeNaming and Framing Public Issues

Beyond Deadlock: A Better Way to Talk about Difficult Issues

[email protected]

Page 7: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Identifying the Issue

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Page 8: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming the Issue: What Do People Care About?

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Naming the issue in public terms: “Our kids are suffering”; “I stopped going to school” Share concerns – What do we hold valuable? Wicked problems (like bullying) do not have a single, clear solution – multiple approaches emerge when we share concerns

Page 9: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Framing the Issue: What Should We Do About It?

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Alabamians framed three unique approaches to addressing bullying Approaches:

1. Get Tough On Bullying2. Equip Students to Address

Bullying3. Engage the Community and

Parents in Bullying Solutions Developed an issue guide that included information on bullying and approaches

Page 10: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Deliberating on the Issue

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Using the framework, Alabamians deliberated on bullying throughout 2012 – 2013 Examined approaches, weighed costs and consequences, discussed tradeoffs, made decisions, and took action Neutral moderators and recorders 156 forums, 44 counties, 4,500 citizens

Page 11: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Acting Publicly

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Action: Birmingham librarians, Selma summit, and Troy 5K Still learning together Comprehensive report outlining themes and common ground - Public Judgment Not scientific, no handbook, no single “strategy”

Page 12: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming & Framing Issues for Deliberation

Cristin FosterDavid Mathews Center for Civic Life

Naming and Framing Public IssuesBeyond Deadlock:

A Better Way to Talk about Difficult Issues

[email protected]

Page 13: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Public Opinion to Public Judgment

Source: Yankelovich, Daniel. Coming to Public Judgment. Syracuse: Syracuse University Press, 1991

Page 14: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Naming Issues for Deliberation

Naming issues for deliberation captures the shared concerns of citizens. It defines a problem in public terms - terms that are meaningful to citizens.

Issue Bullying

Expert Terms Power imbalance and a repetition of a pattern of behavior

Public Terms Kids are suffering; “I don’t want to go to school”

Source: Kettering Foundation, Naming and Framing Difficult issues to Make Sound Decisions, (Dayton, OH: Charles F. Kettering Foundation, 2011), Pp. 2 – 5.

Page 15: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Framing Issues for Deliberation

Uncovers approaches, or options, for acting on a problem. Highlights potential solutions to the issue as well as inherent tensions, tradeoffs, costs, and consequences.

Source: Kettering Foundation, Naming and Framing Difficult issues to Make Sound Decisions, (Dayton, OH: Charles F. Kettering Foundation, 2011), Pp. 6 – 8. Source: Kettering Foundation,” Framing Issues for Deliberating to Make Choices: A Curriculum Guide for Workshops,” Participant Resource Book: Research Report on Public Deliberation and Public Action, (Dayton, OH: Charles F. Kettering Foundation, 2002), Pp. 23-29.

Page 16: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Why Naming & Framing for Deliberation?

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Source: Adapted from Naming and Framing Difficult Issues to Make Sound Decisions (Kettering Foundation: Dayton, OH), 2011, Pg. 17.

Page 17: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Types of Problems

Robert TurnerDavid Mathews Center for Civic Life

Naming and Framing Public IssuesBeyond Deadlock:

A Better Way to Talk about Difficult Issues

[email protected] 17

Page 18: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Types of Problems

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“Who defines a problem and the name it is given determine the number of people who will be available to solve it and the kind of response that will emerge.” (21)David Mathews, For Communities to Work

Page 19: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Tame Problems

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TAME PROBLEMSProblems that have clear, scientific solutions. Outcome is very clear.

Examples:1.) Chemist determining the structure of a compound2.) Pythagorean Theorem3.) Chess player attempting to achieve checkmate in five moves

Source: Rittel, Horst W.J. & Webber, Melvin M. “Dilemmas in a General Theory of Planning.” Policy Sciences 4 (1973): 155 – 169. Digital.

Page 20: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Wicked Problems

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WICKED PROBLEMSDifficult to define; no clear solution. Tricky and aggressive. Outcomes are uncertain.

Examples:1. Bullying2. Changing school curriculum3. National debt

Source: Rittel, Horst W.J. & Webber, Melvin M. “Dilemmas in a General Theory of Planning.” Policy Sciences 4 (1973): 155 – 169. Digital.

Page 21: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Examples of Wicked Problems

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POLL QUESTIONS:

Can you think of any specific examples of wicked problems in your community? If so, would you be willing to share with the group by typing them into the chat box?

Page 22: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Types of Problems – Conclusion

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Our Approach:1. Not prescriptive2. Not exhaustive3. Emphasizes democratic practices4. Emphasizes shared learning5. Encourages citizens to address wicked problems in

creative ways6. Focuses on building relationships, making decisions,

and strengthening communities

Page 23: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Community IssuesCommunity Issues

Carolyn CaywoodALA Center for Civic Life

Naming and Framing Public Issues

Beyond Deadlock: A Better Way to Talk about Difficult Issues

Convener, Virginia Beach Public Library Forums

and

Fellow, Hampton Roads Center for Civic Engagement

Contact Carolyn at: [email protected]

Page 24: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Redevelopment = Ending blight Highest & best use Economic development versus Loss of property rights Loss of history

Loss of community

Community IssuesCommunity Issues

Page 25: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Need:

Community voicesfor

Values & concerns Diverse perspectives Transparency/trust

Community IssuesCommunity Issues

Page 26: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Community IssuesCommunity Issues

Page 27: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Community IssuesCommunity Issues

Page 28: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

What is deliberation?

Presenter: Patty DineenNational Issues Forums Institute

Contact Patty at: [email protected]

Page 29: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Building an Issue Framework

“Experts and the public see the various facets of issues from such different perspectives that there is usually a huge gap to bridge.”

“...requires doing research to learn what the expert and public perceptions of an issue are and then comparing them and finding a method to bridge the differences between them...”

Page 30: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

What is a framework for deliberation? A basic structure A tool to help people work on a

public problem

Helps people consider several possible approaches

Presents information, costs, consequences, tradeoffs

Helps people make choices about what to do

Page 31: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

De*lib"er*ate From Latin deliberatus, (“I consider, weigh well”), from de + *libero, libro (“I weigh”), from *libera, libra (“a balance”)

1. Weighing facts and arguments with a view to a choice or decision; carefully considering the probable consequences of a step

Page 32: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

People deliberate about health insurance

Deliberation is a kind of talk that helps people with diverse views and experiences work on a public problem together by carefully considering a variety of approaches to a problem.

Page 33: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Using Public Space for Naming and Framing Workshops

Nancy KranichALA Center for Civic Life

Naming and Framing Public IssuesBeyond Deadlock:

A Better Way to Talk about Difficult Issues [email protected]

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Page 34: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Withdrawal from the Public Square

Far too many have fled the public square

No means to engage Loss of public space

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Page 35: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Hearing the Other Side

Too few opportunities exist today that expose Americans to diverse views and engage them in authentic dialogue about pressing problems

Page 36: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Safe Public Spaces

“Places essential to the political processes of democracy”—Ray Oldenburg

Trusted Safe spaces Neutral Boundary spanning Accessible For everyone/inclusive Interactive Respectful of all voices

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Page 37: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Welcome all voices Courteous, fair and even handed Balanced, focused and productive participation Carefully designed moderation and facilitation Room set up for all to contribute

Welcome Participants

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Page 38: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Safe Community Places

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Grounded in the community Leveraged through partnerships Diverse and Inclusive Comfortable for all

Page 39: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Questions?

Contact informationCarolyn Caywood, [email protected]

Patty Dineen, [email protected] Foster, [email protected] Kranich, [email protected]

Chris McCauley, [email protected] Turner, [email protected]

Learn more and continue today’s conversation on ALA Connect: Libraries Foster Community Engagement

Page 40: Naming and Framing Public Issues 1 Beyond Deadlock: A Better Way to Talk about Difficult Issues Webinar 1 October 14, 2014; 4 EDT, 3 CDT, 2 MDT, 1 PDT

Webinar, Session 2

Tools for Naming And Framing

Public Issues

Wednesday December 3, 2014

4 pm EST, 3 pm CST, 2 pm MST, 1 pm PSTTo register for Session 2, visit:

https://t.e2ma.net/click/qc3gg/iiim8i/25l88b