Nalco’s Software+Services Partnership - cdn.osisoft.comcdn.osisoft.com/.../PDF/UC2010_BRS1240_Nalco_Esposito.pdf · • Integration of Nalco and Customer data to provide the whole

© Copyright 2010, OSIsoft LLC. All rights reserved.

Nalco’s Software+Services Partnership

with OSIsoft and Microsoft:

Enabling Business Value in Real-Time

Randy Esposito

Sr. Industry Development Manager - Automation

Nalco Company – Energy Services Division


AGENDA

• Overview of Nalco

• Nalco’s Value Proposal and Service Model

• Challenges

• Solutions and Data Views

• Future direction


Nalco Company: Essential Expertise for Water, Energy, and AirSM

• World’s leading process improvement company

• 70,000 customers in more than 130 countries

• 75 years of experience in the hydrocarbon industries


Nalco and the Oil & Gas Challenge

• Margins for refining are slimmer than ever

• Refineries run off of design capacity

• Refiners must go years without a shutdown

Nalco provides specialty chemical treatments and

services that aid in processing and protect assets so

refineries can keep running longer without a shutdown


Nalco’s Value Proposal

• Visibility Across Customer Chain

• Software + Services

• Enabling People to Provide Value-Add

“This solution allows us to offer our customers high-quality performance data, and allows them and our service engineers to optimize treatment programs for maximum cost/performance and sustainability credits, as well as benchmark their operations .”

Steve Taylor, President, Energy Services Division, Nalco


Nalco’s Approach to Energy Services

3. Document and Communicate Valueo Data Management and Interpretationo Turning Data into Customer Valueo Communicating Value to our Customers

2. Apply “Best-In-Class” Technologyo Chemistryo Controlo Monitoring

1. Understand the System

– “Best Practices” Audits

– MOC Audits


Nalco’s Approach to Energy Services

8

2. Apply “Best-In-Class” Technologyo Chemistryo Controlo Monitoring

3. Document and Communicate Valueo Data Management and Interpretationo Turning Data into Customer Valueo Communicating Value to our Customers

Highly Manual and Time-Consuming

1. Understand the System

– “Best Practices” Audits

– MOC Audits


Challenge: Islands of Information

Inventory Mgmt

Various data sources within one process unit…

DCSLIMS

Process Historian

Instruments

SPC

3D Trasar

Collected by Handheld


Multiplied across the entire plant…

Challenge: Islands of Information


Challenge: Islands of InformationMultiplied across the entire enterprise…

…collected and shared manually.


Challenge: Embedded Sales Force

• Nalco’s sales force works directly at the customer location

• Large amounts of manual data collected through observation and wet chemistry

• Customer also has process and operator/lab testing data

• Large number of individual systems managed by Nalco personal


Solution: Nalco + OSIsoft & MicrosoftOSIsoft PI System and client tools for automated and

centralized data collection and analysis

Microsoft SharePoint and other software to

provide secure, role-based views into data


Solution: OSIsoft EA Customer• Access to OSIsoft COE resources to aid

in developing a robust and scalable

architecture

• Access to any and all required interfaces

and software to make the system work

• Don’t have to count tags, license model

makes sense for our business model

• Close relationship with product managers

and development resources


Manual Data Collection – Manual Logger• Enter the data once while in the field

reduces errors.

• Non-“cradled” solution required

• Manual Logger approval process provides consistency checks on the data

• Historical information while in the field helps to understanding process variations and instantly spot deviations

• Ability to present instructions allows for faster training of techs


Information from Many Data Sources

• Information integrity, understanding the source and security are key

• Configuration on a site by site base, but consistent across the whole application

• Information roll-up for site to site comparisons and web display

SharePoint(Customer View)

PI Clients(Nalco View)

PI System

Bringing all of the data together for one version of the truth


The Result: Dynamic Access to Real-Time Data

• Integration of Nalco and Customer data to provide the whole picture

• Condition-based maintenance and performance optimization

• Role-based visibility into plant operations and performance

• Summary and KPI information to customers and Nalco management

• Client-based tools to provide plant engineers with additional customized information analysis

Put the results in customers hands to bring greater

value to the service Nalco provides


Nalco View - ProcessBook


Tech Support on Demand via OCS


Tech Support on Demand via OCS








Customer View - SharePoint






Future Direction

• Continue to follow OSI’s roadmap and improved product offerings

• SharePoint 2010 and BI based solutions for fast analysis of vast amounts of information

Goal is to provide a world class data system and

analysis tools

Thank you© Copyright 2010 OSIsoft, LLC., 777 Davis St., San Leandro, CA 94577

Documents

Nalco’s Software+Services Partnership - cdn.osisoft.comcdn.osisoft.com/.../PDF/UC2010_BRS1240_Nalco_Esposito.pdf · • Integration of Nalco and Customer data to provide the whole