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INTERNSHIP REPORT ON NAJMA SUGAR MILLS (Pvt.) LIMITED Submitted To: MR. JAVEED IQBAL INTERNSHIP COORDINATOR Submitted By: HASEEB AKHLAQUE KHAN Roll No. MT-01-28 MBA (IT) FINAL (Session 2001-2003)

Najma Sugar Mills Ltd

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Page 1: Najma Sugar Mills Ltd

INTERNSHIP REPORT

ON

NAJMA SUGAR MILLS (Pvt.) LIMITED

Submitted To:

MR. JAVEED IQBAL INTERNSHIP COORDINATOR

Submitted By:

HASEEB AKHLAQUE KHANRoll No. MT-01-28MBA (IT) FINAL(Session 2001-2003)

INSTITUTE OF MANAGEMENT SCIENCES BAHAUDINE ZAKARIA

UNIVERSITY

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KARACHI.

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IN THE NAME OF ALLAH WHO IS MOST BENEFICENT AND MERCIFUL

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DEDICATIONS TO:

This Holy Prophet (SAW) who taught us “Seek Knowledge from cradle to the

Grave”.

My parents whose encouragement, guidance and presence are assets of my life

My teachers who illumined the dark corners of my mind and heart.

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TABLE OF CONTENTS

Sr. No. Description Page No.

1. Preface 1

2. Acknowledgment 2

3. Structure of Management 3

4. Growth of Sugar Industry in Pakistan 4

5. Group Profile 5

6. Board of Directors 6

7. Mission of NSML 7

8. Objectives 8

9. Introduction 9

10. Working Force 11

11. Products of the Company 12

12. Production 13

13. Departments at Site 16

14. Departments at Head Office 33

15. Banking Section 47

16. Data Administration 51

17. Organizational Incentives 55

18. Quality Management 57

19. Problems of Sugar Industry 59

20. Comments & Suggestions 60

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PREFACE

This report describes the effort made by me for the learning by first hand practical

experience about a business organization. Today is the era of experience as is said

by quotation “Experience makes a man perfect.” No body can deny the importance

of practical training and experience.

Through internship students get the first touch of professional exposure of the

roles; they have to play during their professional careers. The students not only

acclimatize themselves to the corporate environment but also learn to assume

responsibility, co-operation and teamwork the hallmarks of modern management.

Having experience of sugar industry is really a good experience for me. I am

submitting all my experiences. No doubt, omissions and errors are expected but it

is requested to ignore the nominal errors.

I was lucky enough to have a chance of doing internship in HEAD OFFICE OF

NAJMA Sugar Mills Limited KARACHI. I learnt a lot about the practical business

and above all, the mental discipline and awareness, which are the most useful tools

for an executive to raise the organizational structure.

HASEEB AKHLAQUE

KHAN

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ACKNOWLEDGEMENT

First of all, I want to express all and thanks to ALMIGHTY ALLAH whose

blessings are above each and every thing which make me able to present my tiny

effort. All prays to HAZRAT MUHAMMAD (PBUH) who is the reason for

creation of the universe and whose kindness came to my part.

Secondly on the successful completion of my internship program, I whish to

express my gratitude and heart worthy acknowledgement to my professors for full

co-operation and helped me in completing this report. I feel utmost pride in

acknowledging with sincere gratitude for the valuable guidance I have received

from Mr. Hassan buchas and Mr.zubair.

They have been a constant source of enthusiastic encouragement through out the

internship program. Due to their guidance I have become able to complete

internship as well as this report. Their advice, criticism and remarks were of the

most value to me.

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I am also thankful to following persons:

Mr. Jahanzaib Sikandar Chief Executive Officer

Mr. Raisuddine Shaikh Managing Director

Mr. Ghulam Hassan shigri General Manager (f)

Mr. Mohammad Fiaz Manager ( I . T)

Mr. Akhlaque Ahmed Khan Manager (H.R.D.&P)

Mr. Mohammad Azhar Chief Accountant

Mr. Basharat Biabani Accountant (purchase& inventory)

Furthermore all the other executives and staff members of NAJMA Sugar Mills

Limited, Head Office and Site deserve my thankfulness for their co-operation and

guidance during the course my internship at NAJMA Sugar Mills Limited. Finally

I would like acknowledging the contributions by many other sources of information

used in preparation of this report.

HASEEB AKHLAQUE KHAN

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GROWTH OF SUGAR INDUSTRY IN

PAKISTAN

Sugar is the important sector of the Pakistan’s economy. Sugar industry plays a

vital role for development of any country’s economy. In Pakistan this industry play

a significant role for economic development.

Its share in the large scale industry is 18% and in GDP is 1.9%.sugar industry

contribution to the government exchequer in Federal excise duty is 11.2%.

HISTORY

The sugar industry, which is endowed with a strong base of sugarcane, had started

its journey from almost non-existence in 1947. The industry has gone through a

long way and now possesses 77 sugar mills in all over the country. The Sugar

industry not only fulfills the entire local requirement but also sharing out the total

foreign exchange earning.

At present Pakistan’s sugar industry is facing lot of problems like lesser demand of

sugar in the country due to recession in the economy, declining prices into the

domestic as well as international markets & huge unsold stock of sugar.

Government role in R & D for developing the sugarcane varieties is not very

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significance; only few private institutions are doing some research in R & D in

developing various varieties with higher yield.

Pakistan sugar industries still have 34% un-utilized capacity. Which can be utilized

by further developing the 13224 hectares area along the main feeder canal from

Indus river in Sindh. By which we can increase our export to 50000 ton. ( this

export to Arab World can be exchange of half million barrels of crude oil for

Pakistan.

In Pakistan present sugar cane varieties are not yielding reasonable production and

led to the prevailing sugar crisis. As described by the table.

Countries 1989-92 1993-97 1998-2002

USA 77.44 76.80 75.19

Mauritius 70.33 72.83 71.39

India 66.06 64.14 70.30

Brazil 62.02 61074 67.42

Pakistan 41.55 43.38 43.54

Cuba 59.98 57.04 34.83

Source: down EBR July 12-18,2002

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GROUP PROFILE

The company has been sponsored by SIKANDER GROUP OF INDUSTRIES in

ISLAM ABAD. The sponsors comprise of a family of good repute and their

friends. They have vast experience of running project as well as manpower

administration, monitoring of projects and finance and accounts.

Sr. # Company Name & Location

1 NAJMA SUGAR MILLS LIMITED

Site:

JUDHO,

Distt. MIRPUR KHAS, SINDH, PAKISTAN.

HEAD OFFICE:

CLIFFTON KARACHI

2 TASAQ INTERNATIONAL (PVT) LTD.

HEAD OFFICE:

ISLAM ABAD

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MANAGEMENT PROFILE

Chairman (RET) GEN. SIKANDER HAYAT

KHAN

Chief Executive MR. JAHANZAIB SIKANDER

Managing Director Mr. RAISUDDINE SHAIKH

Director finance Mr. Bashir Ahmed

Director (HRD&P) Mr. Noor Ahmed Zaib

General Manager (f) Mr. Ghulam Hassan shigri

General Manager (plant) Mr. Mohabbat Ali Khan

Auditors:

Mr. Nouman Mehmood, FCA

Avais Hyder Zaman Rizwani

Legal Advisors:

Mr. Muneeb Akhter Advocate

A.K.Brohi & co.

Banks Muslim Commercial Bank Limited

National Bank of Pakistan

Habib Bank of Pakistan

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MISSION OF NAJMA SUGAR MILLS

LIMITED

To produce superior quality White Refined sugar.

To face competition in the Local & International Market.

Total Quality Management.

OBJECTIVES

Following are the objectives of company.

1. Total quality focus to meet customer’s requirements.

2. The highest standard of business ethics.

3. To care on the business ethics.

4. To carry on the business at best possible level.

5. To guarantee performance of contracts by members or

persons having dealing with the company.

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BRIEF INTRODUCTION

INCORPORATION

NAJMA Sugar Mills Limited was incorporated on May 26, 1991 as a public

limited company. The authorized capital of the share of the company was

Rs.350, 000,000/-. The certificate of commencement of business was obtained

in Feb., 9,1992. The previous sponsor of the company (the family of chief

minister of Sindh, JAM SADIQ ALI (late) could not manage to setup the

project and finally on intervention of the BEL shares.

The management of the project was transferred to the new sponsors in 1998.

The name of the company was changed to NAJMA SUGR MILLS Ltd. On

November 15,2000.

NATURE OF BUSINESS

Crushing of Sugarcane & Raw Sugar in to White Refined Sugar.

FIRST CRUSHING SEASON (TRIAL)

NAJMA Sugar Mills Limited starts its first crushing season (trial) in 2002-

2003.

LOCATION

NAJMA Sugar Mills Limited is located at Judho, MirPur Khas Sindh.

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HEAD OFFICE

Head Office of NAJMA Sugar Mills Limited is located at Sikander Munzil

Park lane 5 Cliffton Karachi.

FINANCIAL YEAR

The financial year of the company is from 1st October to 30th September.

RAW MATERIAL

The main raw material for the mill is sugarcane, which is abundantly available

in Pakistan.

The second raw material is Baggas. Some of which is obtained by the own

crushing the other will be purchased by the Beggas Venders/Suppliers.

MAIN COMPETITORS

Mutyari sugar mills Sangher.

Thatta Sugar Mills Limited, thatta.

Therparker Sugar Mills Limited, Therparker.

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WORKING FORCE

Detail of total working force at site and at head office is as under:

AT SITE

Permanent Employees 157

Temporary Employees 30

Seasonal Employees 400 (app.)

Daily Wages Employees 10

Total 597

AT HEAD OFFICE

Permanent employees 25

Temporary Employees 5

Total 30

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PRODUCTS OF THE COMPANY

SUGAR INDUSTRY IS AN AGRO-BASED INDUSTRY, WHICH PROVIDES

EMPLOYMENT TO THE LANDLESS RURAL POPULATION AND HASE A GREATE

IMPECT ON THE ECONOMY OF A COUNTRY.

The main product of the company is White Refined Sugar.

The three principle bye-products of a sugar industry are

1. Bagasses

2. Molasses

3. PRESS CAKES (WHICH R ABOUT 40% OF THE WEIGHT OF TOTAL CANE CRUSHED.)

4. MUD

WHITE REFINED SUGAR

Major business of the company is to produce white refined cane sugar of

intermission standard and from the erased cane and three different components are

achieved that are fibber, Pith and Moisture.

MOLASSES:

THIS IS A BY-PRODUCT AND IT IS SOLD TO MOLASSES CONTRACTORS. ONE OF

THE ALLIED CONCERN, RELIANCE COMMODITIES (PVT.) LIMITED IS THE MAIN

BUYER OF THE MOLASSES OF NAJMA SUGAR MILLS LIMITED AND ALSO THE

MAIN BUYER OF MOLASSES FROM WHOLE THE COUNTRY.RELIANCE

COMMODITIES (PVT) LIMITED IS THE MAIN EXPORTER OF MOLASSES IN

PAKISTAN. Molasses may be used for the production of power alcohol acid

portable spirits.

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BAGGAS:

This is also a by-product of the company. Begass is used as source of energy fuel

for sugar industry for juice heating. and also used for making medium density fiber

board (MDFB). baggasse is sold to the baggasse contractors.

MUD:

Mud is also the by-product of the company. It is sold to the Mud Contractors.

This is used in making chocolates and other products.

PRESS CAKE:

Press cake of sulphitation factories are used as manure and that of carbonation

factories are usually burnt.

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Plant performance during the season 2002-2003

(trial season)

Season start Date & Time 05-01-2003 At 6:25 P.M

Season Ending Date & Time 05-01-2003 At 6:25 P.M

Duration of season (days) 80

Cane Crushed (M.Tons) 52095.53

Cane Crushed (MND) 1302388.25

Sugar Production (M.Tons) 1518.5

Sugar Production (Bags) 30370

raw Sugar Production (M.Tons) 1039.282

Sugar cane recovery (%) 4.989

Molasses Production (M.Ton) 4358.750

Molasses Recovery (%) 8.391

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MAIN DEPARTMENTS

Following are the main departments at Site and at Head Office.

AT SITE

1. MECHANICAL

2. ELECTRICAL

3. CHEMICAL

4. CANE

5. ACCOUNTS

6. COMPUTER

7. ADMINISTRATION

AT HEAD OFFICE

1. FINANCE

2. ACCOUNTS

3. ADMINISTRATION

4. PURCHASE

5. SALE

MECHANICAL DEPARTMENT

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Mechanical department is the main department of any sugar mill. This department

plays very effective role for crushing of sugarcane.

FUNCTIONS:

The main function of this department is to control the whole plant & machinery.

The main goal of this department is that the whole process is going through

effectively and efficiently without any hurdle.

Mechanical department has qualified engineers who are very professional about

their work. All the work is done under supervision of Chief Mechanical Engineer.

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ELECTRICAL DEPARTMENT

Electrical department is also very important department of any sugar mill. This

department plays very effective role for keeping the plant in running conditions.

FUNCTIONS

The main function of this department is to assist the mechanical department, with

the help of this department; mechanical department has a better control on whole

plant & machinery. The main goal of this department is to supply electricity to

whole plant & machinery.

Electrical department has also qualified engineers who are very professional about

their work. All the work is done under supervision of Chief Electrical Engineer.

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CHEMICAL DEPARTMENT

Chemical department is another main department of any sugar mill. This

department plays very important role for crushing of sugarcane.

FUNCTIONS

The main function of this department is to test the quality of sugar, with the help of

this department sugarcane is crushed in to white refined sugar. The main goal of

this department is to maintain a quality standard.

This department plays his role during whole the process because different types of

chemicals are mixed in sugarcane juice for making the juice in to liquid shape.

This department checks the quality during the whole crushing process.

Chemical department is working under very experienced person who has vast

knowledge about chemical. All the chemists are very experienced and professional.

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CANE DEPARTMENT

Cane department is the major department of any sugar mill. This department is

purchasing sugarcane from growers.

FUNCTIONS

Cane department is working under General Manager Cane, who is a very

experienced person and has a much more knowledge about sugarcane quality.

The main function of this department is the purchasing of sugarcane. The main

goal of this department is to supply high quality sugarcane.

Main input of NAJMA Sugar Mills Limited is the raw fresh sugarcane. To control

the different activities of purchase of sugarcane, cane department play very

important role.

This department has purchased sugarcane from different villages of the country.

Cane field officers are surveying regularly and motivate growers. This department

opens depots in different villages for purchasing of sugarcane. In Sindh a number

of small grower’s exit and yield different varieties of sugarcane that profitable to

the growers. Cane department also play very important role for granting a loan to

the growers in the shape of seed, fertilizer and machinery, which has to be returned

in the shape of supply of sugarcane to the respective mill.

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Before start of crushing season, Cane department of NAJMA Sugar Mills Limited

arranges a survey of the growers of surrounding area of the mill for the availability

of sugarcane. They collect data about varieties, quality and quantity that would be

available during the season.

CANE ACCOUNTING

After receiving sugarcane from the grower, process of payment starts. Cane

accounts generate the payment that is sent to the banks for disbursement.

Cane accounts generate the following output from cane accounting package.

Grower Ledger

Cane Payment

Contractor Register

Loan Register

Daily Cane Purchase & Receipt Summery

Cane Accounts Department is working under Main Accounts Department. All the

printed data sent to Head Office on biweekly basis. Payment to grower is made

through bank after getting approval from Head Office, in case of emergency

sometimes payment is to be made at Head Office, but during routine, payment to

growers is done at site through bank.

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ACCOUNTS DEPARTMENT

Accounts department is the department, which is recording all the business

transactions into books of accounts. With the help of this department, we should

know the actual position of the company about profit or loss. Accounts department

is working under Chief Accountant, who is a very experienced person.

FUNCTIONS

The main function of this department is recording & classifying all transactions

into books of accounts, keeping whole record of the company about payments,

receipts, profits & losses. The main goal of this department is to work effectively

& efficiently within the accounting standards all the time. Main Accounts

Department also supervises the Cane and Store Accounts.

Normally Accounts Department performs following activities:

Maintaining Records

Keeping Accounts Record of All Departments

Payment of Wages & Salary

Store Accounts

Cane Accounts

Dealing With Banks

Tax related matters

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Stock Position

Stock Taking

CANE ACCOUNTING

Main Accounts Department also supervises the Cane Accounts. This department

deals with following matters:

Keeping Sugarcane Purchase Record

Keeping Record for Growers

Arranging payment for growers

Recovery of Advances from Growers

STORE

Main Accounts Department also supervises the Inventory / Store Department.

Inventory means stocks of things and items, which are used with in the company

for producing goods, and finished goods offering for sales. Inventory can be

divided into following four groups:

1. Raw Material

2. Work in Process Inventory

3. Finished Goods Inventory

4. Spare Parts Inventory

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For effective control over the company’s inventory, it is necessary that overall

work should be done under Accounts department.

It is very important for store that it has to maintain sufficient stock of all the

related parts / goods to make the factory continue its production and functions

of other departments without any hurdle. This department receives the demand

from various departments and then arranges the required goods / items.

When demand of items / goods received, then following process starts.

1. Purchase Requisition received at store, through relative department’s

head, which contains item’s name & quantity.

2. Store Incharge checks the required material/items and issue to relative

department according to demand, if required material/items currently not

available in store, then Purchase Incharge makes the purchase indent for

required material/items.

3. Purchase indent sent to the Purchase Department at Head Office after

getting approval from General Manager at Site.

4. purchase Department examine the quotation if it is less then 50,000 , the

purchase manager can purchase within this amount but if it exceed from

50,000 to 150,000 it will be approved by the Manager (HRD&P). and

more than this will be approved by the MD.

5. Purchase Department collects quotations from different listed sellers.

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6. Purchase Manager compare all quotations and send summery of

favorable rates to Chief Executive for approval.

7. After getting approval from the Chief Executive, Purchase Department

issue Purchase Order for required material / items, which contains Mode

of Payment, Mode of Delivery, Item Name, Quantity etc.

8. Delivery of required items at Site through supplier’s own vehicle or

through rented vehicle on company’s expenses according to the contract.

9. Gate Inward sent to store, which contains complete report about Quantity

of Material/Goods, Bilty No., Vehicle No., Supplier name.

10.Store Incharge checks the material/items, if any item is not according to

demand then this item sends back to supplier, if material/items are

according to demand then store incharge issue Inspection Report.

11.After issuance of Store Inspection Report then Store Incharge issue

Goods Receiving Report which clearly shows the complete detail about

material/items.

12.When any item or material has to go out from store for any purpose then

gate pass is used, which contains quantity of item/material, purpose for

going and name of the person taking it.

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All the above-mentioned documents have three copies. First copy hold down at

Store, Second copy is hand over to the seller and third copy sent to accounts

department.

Store’s issue material/items to various departments according to their demands and

then posted all transactions into accounts. At the end of each month store

consumption is sent to head office.

Normally accounts department sends all record to head office on weekly basis, but

they are maintaining some record at mills, which is necessary for routine work and

for reconciliation purpose.

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COMPUTER DEPARTMENT

Now a day’s computer plays very effective role in all fields of life. At present all

sugar mills in Pakistan are using various software’s. Computer department of

NAJMA Sugar Mills Limited is working under Manager Information Technology,

who is a very efficient person and have a vast experience about different software’s

and hardware.

There are two departments in which computer is being used in NAJMA Sugar

Mills Limited (site), which are as follows:

1. Cane Department

2. Accounts Department

3. Inventory and Store Department.

Main input of the NAJMA Sugar Mills Limited is the raw sugarcane. To control

the different activities of purchase of sugarcane, computer is very much helpful.

Growth of sugar industry has brought about certain changes that demand

application of modern computer application in operations of growing sugar mills.

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CANE DEPARTMENT

CANE APPLICATION

In cane application, computer is playing its role in a very superlative manner. It is

good sign for the company keeping the record of each grower and give

recommendations on the basis of given parameters.

CANE LOADING & PROCUREMENT

Before starts of the crushing season, cane department of NAJMA Sugar Mills

Limited arranges a survey of the growers of surrounding area of the mill for the

availability of sugarcane. They collect the data about varieties and quantity that

would be available during the season.

This data is posted in to the computer to accommodate each and every grower

during the season for the supply of sugarcane to the mill.

Following reports are generated from cane application software.

Survey

Agreed Cane

Schedule Summery

Village wise Procurement Summery

Circle wise Procurement Summery

Point of Purchase Summery

Indent Printing

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Work Order Printing

CANE YARD MANAGEMENT

Sugarcane comes to the mills in different ways, which are as follows:

1. Grower brings the sugarcane on his own vehicle

2. Grower brings the sugarcane on rented vehicle

3. Sugarcane comes through the purchasing centers on rented vehicles.

When sugarcane reaches the factory gate then cane yard management starts. Cane

yard management produces the following information:

Weighting of sugarcane

Recording the Weight

Recording the Vehicle Number

Recording the Date

Printing of CPR’s

Daily Crushing Summery

Contractor wise summery

When sugarcane enters in the mill, first of all its weight is checked at weighbridge,

then this weight is posted into computer and gives a CPR to the grower.

CANE ACCOUNTING

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The most important and the typical part of accounting is the cane accounting.

Which is supervised by the chief accountant cane.

After receiving sugarcane from the grower’s process of payment starts. Cane

Accounting Package generates the payment that is sent to the banks for

disbursement.

Following are the main reports generated from Cane Accounting Software.

Grower Ledger

Cane Payment

Contractor Register

Loan Register

Daily Cane Purchase & Receipt Summery

Cane Accounts Department is working under Main Accounts Department. All the

printed data sent to Head Office on biweekly basis. Payment to grower is made

through bank after getting approval from Head Office, in case of emergency

sometimes payment is to be made at Head Office, but during routine, payment

made to growers at site through bank.

ACCOUNTS DEPARTMENT

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Accounts dept. at NAJMA SUGAR MILLS Ltd. Is working under the supervision

of Chief Accountant, who is a well-known and experienced person. He has full

command on his job either it is manually or it is computerized. He has a vast

experience in this field.

Accounting software is also used in Accounts Department. All the transactions are

posted into computer. The accounts System has capability of making different sorts

of reports/vouchers. It also helps in Auditing of the balance. This is working under

the supervision of MIT. The accounts system is capable of making following

reports.

Account Journal Vouchers

Fund Utilization Reports.

All types of Financial Reports.

Taxation Reports

M.Rs

Fund Allocation Reports

ADMIN DEPARTMENT

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Admin department is the department, which is dealing matters about

administration. This department plays very important role for maintaining

discipline in the mills. Admin department is working under Admin Officer, who

has much more experience about administration matters.

FUNCTIONS

The main function of this department is to handle all the administrative matters and

maintaining discipline. The main goal of this department is to provide easy

working environment. This is very important department of the organization as the

name shows; this department has to administrate all the operations of the

organization. Sections of this department are divided into offices as under:

Gate Office

Time Office

Security Guard Office

Labor Office

GATE OFFICE

This office has been made to keep the record of each and every thing coming into

and going out of the mills gate.

For this purpose gate office clerk maintains two types of registers called;

1. Outward going pass register

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2. Inward going pass register.

When every thing including raw material, stores supplies, or any other thing comes

into the mills premises a document named as I.G.P is made in which information

like date of supplier, description, quantity of the material and any other remarks are

written. In the same way, O.G.P is prepared for out going things etc.

TIME OFFICE

This office keeps and maintains the time record of all the workers on

time cards and pay register for the final costing of the workers salaries.

It keeps the attendance records, which is than used to calculate the salary

to be paid to the workers on monthly basis.

It keeps the records of the over time, leaves, number of days worked of

all the workers and than calculate their over time on the basis of the

basic salary of each worker.

It keeps the records of Social Security, EOBI, Education Cases etc. of

each employee / worker payable to government treasury.

It keeps the records of Gratuity, Bonus, Pensions and other benefits including CPL

(Cash Paid Leave) to each employee / worker of the organization.

SECURITY GUARD OFFICE

The main objectives of the security office is to safe handling of the goods from / to

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the mill premises. For the achievement of such objective a team of security guards

has been employed by the company. All the keys relating to the mills office, labor

colony, (quarters) are lying into the responsibility of the security officer.

No out side visitor can come into the mills premises without the permission

of the security guards.

Whenever any visitor wants to enter into the mill, security guards firstly

contact with the authority in the mill to grant the permission to enter into

the mill premises.

Security guards can check each and every person before coming in or going

out of the company gate for the security purposes.

They see and check the outward going pass of the certain things when these

ought to bring out of the mill premises.

They are in uniforms of dark green color.

They are the guardians of the every thing of the company.

The organization also has purchased a human scanning security system, through which the record of each employee and visitor is maintained. This system has reduced the fair of any type of theft.

HUMAN RESOURCE DEPARTMENT.

As required by the labor laws of the Government of Pakistan, this office

has been setup to deal with all the matters that are related with labor and other

human resources. The Manager (HRD&P) is the head of the H.R.DEPT.

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He is responsible to resolve all the disputes, conflicts, misunderstandings

and any other hind of matter, which may arise from time to time between the

labor and the immediate supervisor, or with any other person in the

organization.

It is the duty of the Manager (HRD&P) to inform the legal requirements

concerning the labor and company affairs.

It is also the duty of the Manager (HRD&P) to satisfy himself regarding

payment of bonus, gratuity, and other benefits to labor and to keep their

morale and motivational level high.

It is also a requirement to be a successful Manager (HRD&P) that he should

keep his knowledge up to date regarding the rules and regulations of the

labor department.

Manager (HRD&P) is responsible for the implementation of the strategies

and rules made by the higher authorities.

Manager (HRD&P) also helps the higher authorities in strategic decision-

making.

FINANCE DEPARTMENT

Finance department is the department, which provides funds to the company. This

department plays very important for fulfilling the need of fund. Finance department

is working under General Manager Finance, who is a Fellow Member of Institute

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of Chartered Accountants of Pakistan and has vast experience about financial

matters.

FUNCTIONS

The main function of this department is to get Cash Finance and Running Finance,

according working capital requirements, from different Financial Institutions

against pledge of sugar stocks. This department also performs following activities:

Financial Planning.

Fund Raising.

Managing Cash & Credit Activities.

Capital Expenditure Decisions.

Analyze the Financial Information.

Evaluation.

Short Term & Long Term Financing.

Finance department analyzes the financial information and then presents them into

proper form, so that financial position of the company can be properly viewed.

Finance Department evaluating and determining about required additional finance.

All the functions are based upon Balance Sheet, Income Statement and other

Financial Statements.

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ACCOUNTS DEPARTMENT

Accounts department is the department, which is recording all the business

transactions into books of accounts. With the help of this department, we should

know the actual position of the company about profit or loss. Accounts department

is working under Manager Accounts, who is a Chartered Accountant of Pakistan.

FUNCTIONS

The main function of this department is recording & classifying all transactions

into books of accounts, keeping whole record of site and head office. The main

goal of this department is to work effectively & efficiently within the accounting

standards all the time.

Main duties of Accounts Department are as follows:

Maintaining Records

Keeping Accounts Record of All Departments

Payment of Wages & Salary

Dealing With Banks

Control of Funds

Cash management

Payment of Bills and Charges

Receipt of Cash

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Tax Matters

Cash Flow

Arrangement of Heavy Funds

Preparation of Final Accounts

Analysis of Reports

Provides Reports for Assistance in analysis to top management decisions.

We can say that this department acts as a nervous system. Every matter is first

brought in the knowledge of the head of this department, then he take appropriate

action according to the situation. The members of this department are every

experienced.

INCOME TAX MATTERS

As required by the tax authorities of the Govt. of Pakistan, whenever the company

makes purchases from the supplier, gets services on contract or on commission

basis, the amount paid to the party is tax deducted. When the company will make

the payment to the party (supplier, contractor or commission agent) it will deducted

the tax from the amount to be paid to them.

Tax deducted are payable to the Income Tax authorities. When the company makes

the payment of this tax, a Tax Challan is filled and prepared by the section and

after payment it is filed into the tax Challan file after debiting the tax payable. The

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sellers, contractors and agents from this section then receive these challans for their

official uses.

SALES TAX MATTERS

Sales Tax is deducted from sellers at the time of sale. The company also pays the

sales tax to the suppliers, but this sales tax has claimed as refund and it is to be

adjusted from total amount of Sales Tax payable, then remaining payable amount is

to pay to the Sales Tax Department.

PURCHASE DEPARTMENT

Purchase department is the department, which conducts all the purchase for head

office and site. This department plays very important role for maintaining

discipline in the mills. Purchase department is working under Manager Purchase,

who is B.Com + C.A-Articles.

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FUNCTIONS

The main function of this department is to purchase Spare parts, Store Material,

Chemicals, P.P Bags etc. The main goal of this department is to purchase required

items at convenient rates.

This department conducts all the purchases. There is also a Purchase Assistant in

this department to keep the records. Whenever any particular department requires

any part of material/goods, its head makes a demand of items to be required. This

demands contains the information like, items description, quality, quantity and

others. The departmental head signs the demand and sent to the purchase

department, then purchase department sent it to Chief Executive for final approval.

The Manager Purchase has the list of preferable suppliers of the certain items.

When any item is required, first he get rates from market though purchasers, then

he compare market rates, and making a purchase order of the supplier which

provide the material/items at convenient rate after obtaining verbal or written

approval from the Chief Executive.

Purchased material sent to the mills premises through rented vehicle or the supplier

is sending material/items according to the contract.

In Purchase Department work is done according to the following process:

1. Purchase Requisition received from store of site or head office, which

contains items code, items description and balance in the store.

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2. Purchase Department sends this requisition to Chief Executive for

approval.

3. Purchase Department collects quotations from different sellers after

approval from Chief Executive.

4. Quotations are compared and summery sent to Chief Executive.

5. Purchase Order is prepared for required material / items after getting

approval from the Chief Executive.

6. Delivery of required items to Site Store / Head Office Store.

The Data Flow Diagram of the purchase system is on the next page.

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Request for item

Search for item

Yes No

Daily if

Special

If Req< 50000 Req >50000

Request for requisitions

Provide Requisitions

Compare the requisitions

Not accepted

Accepted Order for items

User at site Store at site

Purchase sec. At site

Purchase sec. At H/O

Req.

Manager H.R.D.&P.. At H/O

Suppliers

IF

1

1

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Supply the items

Original GRR Duplicate GRR

Duplicate GRR

Requested item is issued

This is the purchase system for Najma Sugar Mills. The main things are

PR……………………… purchase requisitionGRR……………………………..Goods Receiving Receipts

After this the bills are sent to the accounts branch of both site & H/OWho is responsible for the payment of the bills All the bills received by the

Accounts sec. is matched by the GRRs. And then paid to the supplier.The store is responsible for the checking of received items for any cracking.If any piece is found damaged at the time of receiving it is not received and

Also not entered in the GRR.

SALE DEPARTMENT

Stores at site

Purchase sec (S)

Purchase sec (H/O)

User

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Sales department is the department, which deals the sale of sugar and other by-

products. Sales department is working under Sales Officer.

FUNCTIONS

The main function of this department is the sale of sugar, molasses, baggasse &

mud. The main goal of this department is to sell the stock at best available market

price. To keep the record of sale of sugar and other by-products Computer

Software is used. All transactions of sale are posted daily in computer.

Following record are maintain by Sale Department:

1. Sales Register.

2. Stock Reports.

3. Delivery Orders.

4. Invoices.

5. Sales Tax Detail.

6. Parties Position.

In NAJMA Sugar Mills Limited normally all the sale is done through agents. There

are three main parties of sale; all sales are done through these parties. Delivery

Orders are sent to site according to contract. Without delivery order go down

incharge cannot dispatch the sugar bags.

BANKING SECTION

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The Company kept Current Accounts almost in every bank, but most business is

routed through these banks, which are as follows.

Allied Bank of Pakistan Limited

National Bank of Pakistan Limited

Muslim Commercial Bank Limited

Habib Bank Limited

United Bank Limited

Bank Al-Falah Limited

Emirates Bank International

The company has also kept Loan Accounts in all above-mentioned banks. The

company has routed its most of the import business from Muslim Commercial

Bank Limited, most of the L/C’s are opened in Muslim Commercial Bank Limited.

The company is also availing Cash Finance Facility from the above-mentioned

banks against pledge of sugar bags. Normally at the beginning of the crushing

season sugar bags are not sold in market, because these bags are used against Cash

Finance Facility from banks. Cash Finance is the main source of the company

when there is a shortage of funds.

The company has also availed Short Term & Long Term Finances from following

banks.

Investment Corporation of Pakistan

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National Bank of Pakistan Limited

Muslim Commercial Bank Limited

Habib Bank Limited

United Bank Limited

This section is the very important part of the Accounts Department. All the

functions that are related to the banks are done in this section. Key functions of the

section are as under:

1. Preparation of Bank reconciliation statement.

2. Treatment of the bank’s debit and credit advices.

3. Preparation of Demand Drafts, Telephonic Transfers, Pay Orders,

Cheques with reference to payments to the parties.

BANK RECONCILIATION STATEMENT

Some banks of the company sends the statements of the accounts to the company

on daily basis and some sends at the end of every month or on the demand of the

company from time to time. This statement has all the records of transactions

between the company and the bank during that specific period.

Accounts department reconciles the bank statements with accounts, some time due

to some reasons; transactions do not equally matched with the company’s records.

Reasons are as follows:

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1. Cheques issued by the company to any party but not still presented to the

bank for payment.

2. Cheques deposited but not cashed or canceled due to some reason.

3. Any amount debited or credited by the bank but not treated in the

company’s accounts.

All these missing items are required to be settled in the company’s accounts.

DEBIT & CREDIT ADVICES

Banks sends debit and credit advices to the company according to the transactions.

These advices are the reflection of the transactions between the company and the

bank.

When any amount is deducted from the company account due to any reason like:

Deduction of Bank Cheques.

Payment of any amount to any party on the behalf of the company.

The adjustment of loan.

For these amounts, the bank made the Debit Advice, means that certain amount

has been deducted from the company’s account, and sends it to the company.

Moreover, when the bank adds any amount in the company’s account due to some

reason like:

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1. Re-imbursement of loan / refinance.

2. Depositing of any amount in the bank by the company.

3. Depositing of any amount in the bank from any party in the company’s

deposits.

4. Mark-up on the company’s deposits.

For these, the bank sends the Credit Advice to the company, means that the certain

amount has been added to the company’s account and sends advice to the

company. The company add this amount to the banks ledger. Accounts department

debit these amounts to the banks ledger through B.D.N Voucher (Bank Debit,

Credit Note), this voucher is firstly signed by Accountant, secondly by the Chief

Accountant, thirdly by the Financial Controller, fourthly by General Manager,

fifthly by Internal Auditor and at the end this voucher sends to Chief Executive for

final signature.

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DATA ADMINISTRATION

Business environments are becoming more and more complex with the passage of

time. The cope with changing environment and modern technology, a lot of energy

& knowledge is needed. Media and information technology are of utmost important

and discoveries in the computer technology have been made in the past few

decades.

SOFTWARE SPECIFICATION:

NSML got their system development in FoxPro Language from ICS (Pvt.) Ltd.

They have following systems computerized.

Accounts system

Sales System

Purchase System

Store System

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HARDWARE SPECIFICATION:

AT SITE:

ACCOUNTS DEPARTMENT:

1. Main Server Pentium- III

2. Four Clients Pentium- III

3. Printer LQ-2170

SALE DEPARTMENT:

Main Server Pentium- III

Client Pentium- III

Printer LQ-2170

PURCHASE DEPARTMENT:

1. Main Server Pentium-III

2. Clients Pentium- III

4. Printer LQ-2180

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AT HEAD OFFICE:

In NSML, they are using network computer system. Their terminals are network

through networking. They have nine terminals on the whole.

All the terminals are the intelligent terminals and the main server is installed in the

office of manager MIS dept.

PRESENTATION OF REPORTS

No one system can said computer until it generals certain reports. So the system of

NSML is also generating a broad no. of reports. Following are some important

reports produced by this system;

Listing of all master files

Listing of all ledgers files

Sub ledgers

Edit lists

Due balances

Day Book

Purchase day book

Sale day book

Trail Balance

Cash Book

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Monthly Balances

Outstanding Cheques

Trail Balance

Monthly Profit & Loss Account.

DATA SECURITY:

The issue of data security is crucial in the era of centralized database. We use the

term “data security” to mean protection of the data in the database against the

unauthorized or accidental disclosures, alteration or destruction. Realizing that

perfect security is unattainable, the objective of data security is to minimize the risk

and probability of loss and disclosure to the lowest affordable level.

There, in NSML, they are securing their data in following ways;

Backup

Protecting from unauthorized access

Watchman

UPS (Un-interruptible Power Supply)

Stabilizer

We have already described that NSML is being running their computer network

under the environment of VM.s / CMs Operating Systems. Their Operating

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Systems provides them he facility to set different level passwords. Each level may

be allocated different rights that are pre-specified. They are using four levels of

data securing and only the authorized person can access the system up to the extent

they have authority. These levels are as follows;

SYSTEM LEVEL SECURITY:

This is highest level of security. It has all the possible rights. It has access to

change the different operating system protocols. It can change the different

passwords. It can modify the level of rights given to different users. In NSML, M.

FIAZ, the head of MIS Dept, carries it.

FIELD LEVEL SECURITY:

This level of somewhat different, with reference to other levels. The manufacturer

of operating system uses this level. Whenever, there is any problem in system,

manufacturing personnel are called. The personnel of manufacturing firm come

there and input their password and work there to save the problem without

disturbing the personnel of MIS Dept.

MANAGER LEVEL SECURITY:

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This is the top most level in operational work. Manager MIS Dept also holds this

level. Under this level, the manager can perform any kind of activity regarding the

management of the data.

USER’S LEVEL SECURITY:

This is also called the K.P.O level. At this level user of the system have the

minimum rights. Their main work is to input the data and to generate different

reports. They have also rights to enter in their own files. But others files are

inaccessible.

ORGANIZATIONAL INCENTIVES

NSML has a well-formed human resource department (HRD), due to which a lot

had been done and is being done to make the moral of the workers of the

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Organization high & high.

WPPF (WORKERS PROFIT PARTICIPATION FUND)

This is the name of the fund given to workers when company earns profit. It is 5%

of the total profits earned during an accounting year. Every workers / Employee

whose not pay is up to Rs. 3000/= is eligible for getting this fund.

BONUS POLICY:

The company maintains a bonus policy for its workers to initiate the motive to

work whole-heartedly for increasing workers and organizational efficiency.

According to this policy, company shall give sum equivalent 60% basic salaries of

worker at the end of the every accounting year in case of report earning.

SOCIAL SECURITY FACILITY:

The company deducts a nominal amount in the account of social security from the

salaries of the workers on monthly basis. This deducted amount is submitted to the

social security and they allot a social security number with an identification card,

which shows that the worker had got the facility of social security. Major

advantage provided through social security number is the free health care including

medical and surgery facilities from the specified social security hospitals.

E.O.B.I (EMPLOYEES OLD AGE BENEFITS INSTITUTION)

This is an important deduction from the salaries of the workers for the regular

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income in the old age / post retirement age so that workers have a thought of relief

that there would be no financial problem after the expiry of his employment. EOBI

is an institution where this deducted amount is accumulated for the future use when

these people will not be able for employment.

HOUSING FACILITIES:

The workers have provided with the residential facilities and small quarters are

provided to the workers. These quarters are often visited by the resident director for

the checking of cleanliness and other important matters if raised by any situation

from the workers side.

COMPANY CANTEEN:

Company has given the provision of a canteen / café-teria for its workers and

employees. The quality of the food available in the factory canteen is under the

supervision of the labor officer.

LUNCH & TEA:

According to the scheme, company gives lunch to all its workers / employees once

in every month.

It also gives two times tea and lunch free to the executive level.

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PROBLEMS OF SUGAR INDUSTRY

Quality of sugarcane is not very good, because of lack of research in this

sector.

Role of Government in developing varieties of sugarcane is not very

significant; only some private institutions are doing some research in

developing various varieties for higher yield.

Government’s wrong policy for import of raw sugar.

Heavy duties on export of sugar.

Instability of exchange rate also creates problems for exports and imports.

Increase in cost, due to Government policy of increasing prices of sugarcane,

furnace oil & electricity.

Low sale price of sugar in the market.

Higher rate of mark-up on Finance Facilities.

Lack of institutional finance for modernization efforts.

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SWOT ANALYSIS

STRENGTH:

Another strength is the high motivation of employees to their work because

they know that what so ever they do, it will be in their own benefit. They

know that the profit, which they will earn, will be distributed among all the

employees. So they work with high motivation and concentration.

Salaries are very reasonable, so the employees are not financially disturbed

and they devote their selves fully to their work.

Having a professional management.

Friendly and cooperative working environment.

Better financial resources.

Good & new machinery provides competitive advantage.

LAN Networking helps the higher authority in good management and provides timely information.

Camera screening is a plus point for better management.

WEAKNESSES

Lack of research and development.

Lack of market survey

The residence of the employees is not so good at sight.

The no of workers is less as compared to the requirement of the job.

The area of the sight is reasonably at low height from the surroundings so the rainy season can create difficulty during the season.

The water of the sight is not good and there is no proper arrangement for

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this. Tranportation to the site is not available easily.

Telephone service is not efficient.

Opportunities:

Entering into new markets

New government and industrial projects

Opportunities for the online business are available here.

Minimization of cost by properly utilizing the by-products.

Awareness in the growers about the quality of seed should be increased. so

that the good sugar cane can be achieved.

THREATS:

De-zoning policy has created great competition between the organizations.

Due to great competitions the availability of the raw material is the problem.

Invisible trade barriers.

Strict Govt. policies

Low sale price of sugar in market

High raw material price.

Higher rate of mark up

Higher export taxes rates.

WTO is an other threat due to higher cost of raw material

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COMMENTS IN BRIEF & SUGGESTIONS

After a short careful analysis, I come to know that the financial position of

the company is very strong than the other sugar mills in sugar industry.

In NAJMA Sugar Mills Limited there is no formal marketing department to

promote and introduce its output in local & international market. There is a

crucial need for having a disciplined & coordinated program of marketing to

boost up sales.

There is a need of searching the new customers in local market.

Sugarcane seeds should be provided to the growers.

NAJMA Sugar Mills Limited should advise its field supervisors to be more

active in field, coordinate with growers and try to understand problems of

the growers.

NAJMA Sugar Mills Limited should appoint skilled persons in every

department.

Local worker should be preferred.

NAJMA Sugar Mills Limited should introduce the new brands of sugar

packets, such as 5 Kgs, 10 Kgs, and 25 Kgs.

Branch of Sales Department should be setup in mills to provide the selling

facilities to the local agents & dealers.

NAJMA Sugar Mills Limited should conduct market surveys and research to

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know the customer’s views and suggestions.

Sale Department should be engaged only in sales activities and perform only

following activities.

1. Sale of White Refined Sugar.

2. Sale & purchase of Molasses.

3. Sale & purchase of Baggasse.

4. Sale of Mud.

5. Maintaining a Sale Register.

Remaining work should be done by Accounts Department, which are as

follows:

1. Keeping whole record of Sugar Parties, agents and Customers.

2. Posting of Sale Voucher.

3. Posting of Cash Received from Customers Voucher.

Internal Audit Department should check each voucher.

Internal Audit Department should conduct monthly audit of accounts and

submit its report to Chief Executive, General Manager, General Manager

Finance and Manager Accounts.

No room is available for external auditors in whole group, at least two

rooms should be arranged permanently for external auditors.

Computer department should also establish at site Office.

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Accounting Software should also be improved because this software cannot

generate some important reports.

At least one I.T Engineer should be appointed at site Office.

Job rotation principle should be implemented.

The H/O should be connected through Internet with the site. Due to which

cost of telephone and transformation of data can be reduced.

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TABLE OF CONTENTS

Sr. # Topic Page #

01 Growth of Sugar Industry in Pakistan 04

02 Introduction 08

03 Main Departments at Site 14

04 Mechanical Department 15

05 Electrical Department 16

06 Chemical Department 17

07 Cane Department 18

08 Accounting Department 20

09 Admin Department 29

10 Main Departments at Head Office (Finance) 33

11 Accounts Department 35

12 Export & Import Department 40

13 Purchase Department 44

14 Sales Department 46

15 Banking Section 47

16 Organizational Incentives 61

17 Quality Management 65

18 Ratio Analysis 69

19 Statement of Cash Flow 74

20 Interpretation 76

21 Problems of Sugar Industry 79

22 SWOT Analysis 80

23 Comments in Brief and Suggestions 81

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