Jacob BurkeChicago, IL

Work Email: mr.jacob.burke@gmail.com - (815)503-2307

School Email: jacobmburke01@lewisu.edu

I have worked in retail environments since December 2011, and I love it. During this time I have met lots of new people, and developed a great appreciation for customers and became very skilled in customer service. Also, I constantly am looking to improve my skill set, and have worked in warehouses the past 2 years. I have learned how to cycle count, down-stock, ship, receive, up-stock (put away top stock), work with product systems and find necessary product and ship out items in totes, pallets, etc. I have also frequently broke down pallets off of shipments and stocked product on the sales floor, so I am not afraid of hard work. I have frequently, if not always, multi-tasked during my shifts, worked in a fast paced environment, as well as provide excellent customer service. I am very tech-savvy, and have proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as various other types of electronics such as printers, fax, network routers, etc. Needless to say, I am very familiar with the latest software and technologies. In addition, I have a strong aptitude for developing software and building machines. I am a full time Computer Science major and Computer Engineering minor. I love creating and expanding and meeting new people and collaborating.

WORK EXPERIENCE

Warehouse AssociateAmerisourceBergen - Romeoville, IL - November 2014 to January 2016

ResponsibilitiesMy job duties include working in the AmerisourceBergen DC where I use an RF scanner to pick pharmaceutical orders, then place them in totes which get shipped out through a conveyor system. My job depends heavily on accuracy in order to ensure maximum customer satisfaction, as well as excellent productivity in order to reach the goals for each day.

AccomplishmentsI have consistently exceeded the required productivity standards for my current position, which has allowed me to make incentive pay based on my picking rate. I also have established a great professional relationship with my coworkers, and through great teamwork had been able to handle massive line counts with my team and finish the day early.

Skills UsedAccuracy, productivity, teamwork, prioritization, punctuality.

Inventory SpecialistBest Buy - Joliet, IL - June 2014 to Present

ResponsibilitiesOn Mondays and Thursdays, my team and I unloaded the truck and broke down the pallets, organized them and put them on the sales floor. Everyday tasks included down stocking, shipping out shuttle, receiving shuttle, completing product return shipments (PRC), preformed carry outs on large appliances, picked dot com orders through a product system, and other warehouse tasks. I also frequently worked on the sales floor helping customers to have the best experience possible and find exactly what they need.

Accomplishments

I impacted my job by always being on time and putting in 100% of my effort to make sure the job was done correctly and efficiently. I worked with others, and I made sure we all worked as a team, and were able to work together and be productive. Also, aside from teamwork, as an individual, I always was recognized for being extremely polite to customers and being extremely helpful while on the sales floor. I impacted my job by being hard working and diligent, as well as create a bright atmosphere at my workplace and always have a positive attitude.

Skills UsedI mostly learned how to be self-motivated while at this job, as this was the first job where I had to preform various tasks on my own aside from doing teamwork. This allowed me to demonstrate good initiative skills, by figuring out things on my own. Also, I often demonstrated leadership skills at my job by guiding new hires and helping them with new tasks that they did not understand. I demonstrates excellent people skills while interacting with customers and coworkers, as well as be able to work in a fast paced environment. This job is where I really began to acquire new skills, and fell as if this job helped me to gain confidence and independence as an individual employee.

Produce ClerkJewel Osco - Plainfield, IL - December 2011 to June 2014

ResponsibilitiesStocked produce, made displays, changed tags (once a week), break down pallets from load/shipment, clean department, and face the department.

AccomplishmentsI am an important member of my department, and positively impacted my job by being hardworking and reliable as well as showing that I have initiative when it comes to getting the job done.

Skills UsedPrioritization, fast learning, fast working, problem solving, reliability, working well under pressure as well as good decision making. I also often demonstrate leadership skills on a frequent basis at my job in order to make sure tasks are completed to satisfaction.

General LaborerPinpoint Electric - Plainfield, IL - June 2009 to December 2011

ResponsibilitiesDug trenches, assisted electricians on jobs which mainly included cutting wire, laying down pipe, bringing tools needed for the job, as well as other various tasks.

AccomplishmentsThis was my first job, and the impact I had wasn’t really anything significant, this was just more of an experience that helped me learn how to work with others and acquire basic skills that are needed to do the job properly. This job was very helpful in teaching me how hard work was something that is admirable, and inspired me to find another job so I could take on a different set of responsibilities

Skills UsedI used very good people skills from communicating with customers, I also used fast thinking when helping electricians with tasks, and also showed that I could work very efficiently as well as be a reliable employee.EDUCATION

B.S. Degree in Progress (Currently Sophomore) in Computer ScienceLewis University - Romeoville, IL 2013 to 2017

SKILLS

Customer Service, Microsoft Office (Word, Excel, PowerPoint, Outlook), familiar with latest technologies, fast working, intuitive, good math skills, good leadership skills, Java programming skills, some HTML & CSS programming experience, Excellent writer (if that is of interest), great at meeting and interacting with people / customers, shipping and receiving, usage of RF and Texlon scanners, sorting and prioritizing, picking orders. Hardware proficiency, including computers, printers, fax machines, network adapters, etc.

LINKS

Here is a link to my LinkedIn account:

https://www.linkedin.com/in/jacobmburke

Here is a link to the Association of Computing Machinery (ACM) website, an organization I am a part of.

http://acm.cs.lewisu.edu/index.php%20//%20neat%20stuff

GROUPS

Association for Computing Machinery (ACM) at Lewis UniversityOctober 2014 to PresentI am a current member of the Association for Computing Machinery (ACM), an international organization that promotes the desire to learn and advance technologies to make the world a better place. ACM works with students and other engineers and scientists around the world and brings them together to help generate new ideas and spread knowledge. The chapter that I belong to is the Lewis University Chapter of ACM and am currently working with as well as attending seminars to help teach others about computer programming as well as educate myself and become a well-respected software engineer in the future.

Cyber AcesNovember 2014 to PresentIn essence, the Cyber Aces club basically meets once a week, and collectively work together to advance our networking skills mostly pertaining to cyber security and the precautions that can be taken in order to prevent the spread of malicious software. What we generally do is talk about the different types of networking layers, and how hackers can infiltrate each networking layer and how we as a group can help prevent such attacks on networks by coming up with innovative counter measures which can help to protect the integrity of the data located on a private server. This organization is really neat, and I am constantly learning new things to help advance my networking skills, and overall this organization has helped me to become a more well-rounded member of the cyber community, because of the fact that not only am I learning how to program more proficiently because I want to become a software engineer, but am also learning key things that can help to benefit my marketability as a future employee.

Lewis University Computer Science ClubOctober 2014 to May 2015This by far is my favorite organization. The reason why is because this club's focus pertains directly to my own personal interests, which is programming. As of right now, my team members and I, along with our mentor, Dr. Ray Klump, are working to set up a website which collects donations to help fund a Christmas charity drive which will donate money to help buy kindle fires for needy children. Our goal for this next few months is to raise enough money to hopefully fill a classroom with these Kindle tablets, that way each child can smile at the thought of having a tablet of their own and be eager to learn through the various tools the Kindle can provide for educational (and also fun of course) purposes. This club is something that I take pride

in the most and I enjoy being a member of every day. Aside from our charitable endeavors, the Lewis University Comp Sci Club is also involved in just having group discussions on how we can all help to set up our future careers as respected computer scientists, whether its Networking, Software Engineering (my own career path), Cyber Security, Game Design, etc. My club members and I are planning field trips to various corporations, and small start-up companies and institutions, such as Argonne National Laboratory, LinkedIn, Google, and other neat places which can help us to see what it is like in the everyday life of people we will become one day. Lastly, this club just has fun talking about all the neat things that are going on in the Computer Science world, and all the cool things we can do for fun. Currently, we are discussing working on a second project to start on, and it should go pretty well. Ask me about my affiliation with the Computer Science Club!

Lewis University Movie Club2014 to May 2015This club doesn't necessarily pertain to my major, but it is something that I have a lot of fun participating in. Basically what goes on in the movie club is movie watching- something that I love to do in my free time. I am an avid movie watcher, and this club is really cool because I am able to spend time with my fellow peers, and meet new people, all while having fun watching our favorite movies together. I really like this club because I can just sit back and relax at the end of a long day, and just watch a movie and talk about it with my fellow club members.

ADDITIONAL INFORMATION

If there are any employers out there that can possibly provide employment strictly for academic purposes relating to my major (Computer Science) such as internships, student co-op programs, etc. Please email me at my school email: jacobmburke01@lewisu.edu. Serious inquiries only, please.

This will be greatly appreciated, and I look forward to working with you!