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Connecting Healthcare World SAUDI ARABIA / GCC Single Click Solution www.myhealth.com.ksa

Myhealthcare plan.GCC Countries

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Page 1: Myhealthcare plan.GCC Countries

Connecting Healthcare World

SAUDI ARABIA / GCC

Single Click Solution

www.myhealth.com.ksa

Page 2: Myhealthcare plan.GCC Countries

Place

Health TransactionsAccessible all

Myhealth.com

Page 3: Myhealthcare plan.GCC Countries

IntroducingE-SOLUTION

One Plate Form

Page 4: Myhealthcare plan.GCC Countries

INTERNET TRANSACTION SERVICES

Healthcare Information Technology

• Web Based• Server Based

www.myhealth.com.ksa

Page 5: Myhealthcare plan.GCC Countries

Prevailing Healthcare System

• Every healthcare providers have own Information System (HIS), no final destination to merge into.

• Different Database in Insurance Companies & TPA• Different Pricelist Standard & Coding's• Lack of Specific area Reporting's, KPIs, • One patient have several file numbers • No Accuracy• No Caring of patient because of least insurance info • Manually Compiling Monthly Reports by Govt. • And many more….

Page 6: Myhealthcare plan.GCC Countries

Healthcare Network

TPAHealthcare Provider

Myhealth.com

www.myhealth.com.ksa

Insurance

Page 7: Myhealthcare plan.GCC Countries

Companies & Residents

Over 3 millions InsurerOver 10,000 companies

Myhealth.com

• Staff Insurance• Family Insurance• Call for quotation• No broker required• Direct Dealing

Insurance Broker

Page 8: Myhealthcare plan.GCC Countries

Healthcare Provider in KSA

Healthcare Provider in KSA

445262029

605 7180 2249

Others Pharmacies Medical Complex

Insurance CoOptical ShopsHospitals

2259

PHC

Page 9: Myhealthcare plan.GCC Countries

Segregations of Roles

Insurance Companies Responsibilities

Awarding contract to providers Renewal or closing Contract Opening all Classes or specific Opening Networks, Services New Products notifications New Policy & Updates Eligibility Pricelist as per Accreditations Preauthorization Approvals E-Claim Checking Rejections Notification for payments

Healthcare Providers

Cash Prices Accepting Contracts Accepting Insurance Pricelist Accepting Classes Accepting new networks Closing Contract Preapprovals Online E-Claiming Rejections Resubmissions Financial Deal/Settlements Acknowledgement of Amount

received

Page 10: Myhealthcare plan.GCC Countries

Place

Insurance CardsAccessible all

Expansion Our Offices .....

Myhealth branches will be opened in all the cities for selling all insurance companies products. One place where can get all info.

Page 11: Myhealthcare plan.GCC Countries

Third Party Administrator

• Opening new Myhealth Offices for providing Services on behalf Insurance Companies• One place where every one can get complete info,purchase insurance products, • Marketing for insurance companies, healthcare Provider, Pharmaceutical Companies, associated partners

Page 12: Myhealthcare plan.GCC Countries

Expansion Our Offices .....

Medical Team Checking E-Claims Insurance Cards Selling Product Marketing,

MarketingTPA Sales

• My Health will work as a implementation agency as well as Third Party Administrator on behalf of all insurance companies. • All insurance products can be obtained on one place according to choice of clientele/employer. • Our Medical Team will work to check E-Claims, Approvals protocols, and recommend for the payment to the provider

Page 13: Myhealthcare plan.GCC Countries

Completely Paperless

Hospital

Med

ical

C

ompl

ex

Insurance

Polyclinic

Pharmacy

PatientPlate Form

TPA

Page 14: Myhealthcare plan.GCC Countries

Unique Control System

• Unique Patient Number around the country Like IBAN• Drugs Online Controls • Standard Service’s prices as per Protocols• KPIs • Fast Reporting & Checks• Completely Paperless environment• Electronic Records on Single Click around the country

Page 15: Myhealthcare plan.GCC Countries

My Health Apps

• Electronic Medical Records• Your Insurance Policy • High Alerts on your medication’s schedules• Appointments • Provider Location Tracer• Emergency & Helps • Information & Services –Healthcare Provider• News & Updates• Complaints

EMR always with you

Page 16: Myhealthcare plan.GCC Countries

My Health Community

Social Healthcare Network

Where Patients meet with Doctors

Like facebook, twitter

Page 17: Myhealthcare plan.GCC Countries

Government

• Health Policy• Financial & Budgeting Control• Patient Safety• Drug Controls & License• Performance• New Innovations• Announcements• Action to be taken

Monitoring all aspects of health

Page 18: Myhealthcare plan.GCC Countries

Ministry of Health

Govt Checks/Control/KPIsSingle click

Page 19: Myhealthcare plan.GCC Countries

Insurance Products

Product Information

Network Covering

Product Prices

Price List Comparison

Eligibility Checks

Suggestion Ranks

Cardholders Statistics

# of Patients Visited in MC

Approval

Eclaim

Rejections

Resubmission

Medical Team

HIS

TPA Services

Insurance ERP

Complete InfoSERVICES

Page 20: Myhealthcare plan.GCC Countries

Our Center of Attention

26 Insurance Companies Over 3 millions Insurer +5000 Providers

Insurance Insurer HealthcareCompany Centers

Medical Centers+ Hospitals

Page 21: Myhealthcare plan.GCC Countries

Integrated Business Growth

EligibilityChecks

E-ClaimManagement

Services

HIS

20%50%

65%90%

ApprovalManagement

Rejection Management

Policy InfoProducts InfoRate ComparisonFor us only

Invoices and Supporting DocApproved CaseRejectionRe-Submission

Consultancy

Medical Team

•Auto•Accidents•Commercial•Property

Medical Team

Integrated HIS

On monthly Installment

Server Based Storage Facilities

OMR 0.010 baisas per case

Original Cost plusMonthly Commission For claim checksEmployer Registration Fee for insurance help

Claim CheckingHIT

Integrated

•1000 OMR Medical Center•3000 OMR Hospital•Maintenance Fee – Yearly15% of total price•Data Storage Fee – to be determined

To be determined after observing the volume of work

Online Support to employer

Page 22: Myhealthcare plan.GCC Countries

Services Covered

Healthcare services

Healthcare Information System

TYPE_01 TYPE_02

01Healthcare

CS Support, Policy Info, Eligibility, Updates

02Insurance

Insurance services

Free Support Free Support

65%35%

Approval processing

Claim processing

Medical Claims

BrokersSEASON_002

Product Support, Policy Support, Marketing Ceiling in initial phase, Updates

Elig

ibili

ty

Checking

Policy info

IT Support

Marketing

Produc

t Suppor

t

Policy SupportCS Support

Page 23: Myhealthcare plan.GCC Countries

Break the Market by new Invention/Features Sys

VVIP Smart Card

Core Attribute• No deductible applied on Corporate/Govt• Maximum Services covered• Maximum Limit Covered• Zero Wait Policy• Best technique for Advertisement & RetainValued Customer for long run.• VVIP Protocol

Card Issuing Criteria (Just swipe your card, place a finger and process for your treatement)System Integration, Policy and Procedure would be developed after approval from the Employer. The validity of cards & its benefits would be fixed according to awarded policy by company.

For VVIP, A+ card holders, Corporate Sectors

Page 24: Myhealthcare plan.GCC Countries

Revenue very flexible in first year

Monthly Package (Fee)

Fees includes Free Installation, Annual & Monthly Maintenance, Training & Orientation, Data storage, Quotation assistance for companies, establishment, etc

Monthly Packages (SAR)Description Fees Quantity Total AmountHospitals (Private/MOH/Govt) 3,000 445 1,335,000 Dispansaries (Medical Complex/Polyclinic/PHC) 1,500 4,508 6,762,000 Pharmacies 1,000 7,180 7,180,000 Other Clinic (Lab,Cardiac,Rehibiliation etc) 1,000 797 797,000 Insurance Company Offices 3,000 100 300,000 TPA Offices 3,000 50 150,000 KSA Companies (For employee insurance) 500 10,000 5,000,000 KSA Eastablishment (For employee insurance) 200 5,000 1,000,000

Total Estimated Monthly Revenue 22,524,000

Registration & Software Installation

Page 25: Myhealthcare plan.GCC Countries

Revenue very flexible in first year

Awarding Products – TPA•Initially 3% gross Claimed amount from Medical Center or as agreed•Second phase up to 12% from gross claimsApproval via web pages

•10 halalas per document to be received from Medical Centers/Hospitals

E-Claim Web page uses10 halalas per document uploading OR3% gross claimed Amount ORfixed amount to be charged to Medical center and Insurance Companies for using E-claim facilities

Policy UpdatesoFree for first year, or as agreedoCharge Annual Fees to Insurance Companies for using our plate form.

Product InfoUpdates Products, rates, procedures free, package included in the annual fees

E-Claims Checking by our DoctorsActual cost plus commission from insurance companies ORA Fixed amount to be charged to Insurance companies

Second Option Dynamic Charges

Page 26: Myhealthcare plan.GCC Countries

Revenue very flexible in first year

Data Storage Fee•Annual Fees from Medical Centers and Hospitals to be charged against Data Storage

Rejections Re-submissionDocuments fee would be charged to Medical centers as per rates.

EmployeroSAR 500 Annual subscription Fee to be charged to Employer those would utilize our online services for Insurance product comparison, obtaining knowledge, price comparison and MIS Reports. The other services will be charged as per standard

Insurance ERP 3000 Monthly ERP Fee But would be decided after completion of HIS

HIS ERPSAR 1000 Monthly Fees from Medical CentersSAR 3000 Monthly Fees from HospitalsSAR 3000 Monthly Fees from InsuranceSAR 2000 Monthly Fees from TPASAR 500 from PharmacyAnnual Maintenance Fees from both Approval Facilities by our Doctors

Actual cost plus commission from insurance companies ORA Fixed amount to be charged to Insurance companies

Page 27: Myhealthcare plan.GCC Countries

Revenue with the expansion of Business integration

TPA for checking of Claims

Sales & MarketingFor selling of Insurance Products

Our New BranchesOne place to solve all healthcare issues

Oligopoly

Work as a Implantation agency

No need to open insurance office by every insurance company.

Commission as well as fixed amount will be charged to Insurance companies to provide services

Page 28: Myhealthcare plan.GCC Countries

Competitors

Competitors Zero, GCC countries waiting for new invention to save their precious time among the healthcare, Insurer and insurance companies

There is only one web page in KSA launched by waseel.com with limited facility of eligibility & Insurance Approval facility, they are improving their standards as per the Market requirements

Page 29: Myhealthcare plan.GCC Countries

Presenting by [email protected]

شروق عيادات مجمعالطبي الهدى

Shrouk Al-Hada Medical Complex

www.shroukalhada.com