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MyFloridaMarketPlace Disbursements 101 *This training replaces the former Invoicing 101 training.

MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

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Page 1: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlaceDisbursements 101

*This training replaces the former Invoicing 101 training.

Page 2: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 3: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

https://Buyer.MyFloridaMarketPlace.com/Buyer/Main

MyFloridaMarketPlace Overview

Page 4: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Overview

Overview

• MyFloridaMarketPlace began July 1, 2003, and is Florida’s source for centralized procurement.

• Access to online catalogs and information about vendors that provide goods and services to the state.

• 24/7 online access to the system’s registered vendors, State Term Contracts, quoting, and sourcing.

Page 5: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Benefits

• MyFloridaMarketPlace leverages the state’s significant buying power.

• Web-based, paperless application with 24/7 access.

• All applications have a similar look and feel.

• Reduced Error Rates.

• Faster order processing time.

• Captures and stores all content related to the transaction in one place.

Page 6: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Overview

Customizable dashboard

Page 7: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Overview

Confidential Information

• MyFloridaMarketPlace prohibits customers from including confidential Information directly related to an individual in the system. This includes:

- Comments field

- Description

- Attachments

• Examples of common types of confidential information

Client /employee street address Email addresses

Telephone numbers Social Security numbers

Medical record numbers Health plan beneficiary numbers

Account numbers Certification or license numbers

Page 8: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Overview

Delegate your Approval Authority• When on leave and/or out of the office, complete a

Delegation of Authority.

• Delegation of Authority allows approval of requisitions, invoice reconciliations (IR) and receipts in a timely manner in your absence.

• Submit your delegation in advance to obtain your supervisor’s approval before you leave.

• The scheduled delegation begins at 12 a.m., Eastern time on the date selected and ends at 11:59 p.m. on the selected End Date.

Page 9: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

MyFloridaMarketPlace Overview

Delegate Authority

• Click on “Preferences”

• Select “Delegate Authority”

• Complete the eForm

Page 10: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 11: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Overview

• MyFloridaMarketPlace invoices begin payment process.

• MyFloridaMarketPlace routes invoices based on commodity codes.

– Service orders, orders beginning with a “70-94" route IRs to the requester.

– Commodity orders, orders beginning with a number other than “70-94" require the completion of a receipt in MyFloridaMarketPlace.

• To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services

Page 12: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Overview

Types of Invoices

• Three types of Invoices:

– PO-based invoice is based on a purchase order

– Contract-based invoice is based on a MyFloridaMarketPlace contract

– Electronic invoice is a vendor-created invoice

• Electronic Invoice benefits:

– Eliminates scanned attachments of paper invoices

– Prompt receipt of invoice from the vendor

– Reduce paper flow

– Expedite vendor payments

Page 13: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 14: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

Key Terms

• PO-Based Invoice – Invoice for purchase orders or contracts with release (purchase order).

• Contract-Based Invoice – Invoice created directly against the contract, no purchase order.

Invoice Notes:

• Department of Financial Services requires a copy of the invoice as an attachment.

• Department of Financial Services requires Service Start and End dates for all service invoices.

Page 15: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

PO-based invoice• Create a PO-based invoice for purchase orders or contracts set

as "Release Required”.– Select "PO-based Invoice" from the Common Actions area.

Page 16: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

PO-based Invoice

• Step 1 Create Header

• Enter Invoice Number and Date

• Select Vendor Location and PO number

• Enter Invoice received date, and service start and end dates

Page 17: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

PO-based Invoice

• Step 2 Add Items

- Update the quantity and price based on the paper invoice.

- Place a check in the box and delete items not received.

Page 18: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

PO-based Invoice• Step 3 Summary

– Review the invoice– Enter comments

• Add attachments

Page 19: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

Contract-based Invoice• Create invoices from contracts in one of three ways:

– Contract-based invoice from the Common Actions area– Create from the menu bar – From the invoice button on the Contract or Contract Request

• Creating invoices from the Contract or Contract reduces data entry. MFMP enters the Contract number and Supplier information.

• Select "Contract-based Invoice" from the Common Actions area.

• Enter the information for the invoice.

• Attach a copy of the paper invoice.

• Submit.

Page 20: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Creating Invoices

Search for the Contract.

• Click the Invoice button.

• MFMP enters the contract number and the supplier information.

Contract-based Invoice

Page 21: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 22: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Defining Invoice Reconciliation (IR)

• Invoice Reconciliation is an action MyFloridaMarketPlace must take to process an invoice for payment.

– The process reviews and approves invoices for payment

– It is an “audit” of invoices

Page 23: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

IR Status

• Reconciling is awaiting approval by the requester or Exception Handler.

• Approving is awaiting approval by the Invoice Manager or DFS.

• Rejected is rejected by the Exception Handler or Invoice Manager.

• Paid is processed completely.

Page 24: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

How MyFloridaMarketPlace Processes IRs

• Electronic invoices, PO- and Contract-based invoices create IRs.

• Invoice Reconciliation pre-audit

– Commodities – MyFloridaMarketPlace three-way match

– Services – MyFloridaMarketPlace two-way match

– MyFloridaMarketPlace lists discrepancies or differences on the IR as "Exceptions“

• Invoice Reconciliation workflow

– Commodities IRs route directly to Exception Handler

– Service IRs route to the Requester or the “On Behalf Of”

Invoice enters MFMP

MFMP pre-audits invoice &

creates IR

Exception Handler “Audits” “Submits” IR to

Invoice Manager

Page 25: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Reconciling means to “audit” the IR

• Verify that for service based invoices, the service Start and End Dates are on the invoice. If not, add the information to the comment section of the IR.

• Review the Header Level exception and the Line Level exceptions.

• Verify:

• The requester or OBO completed the receipt for the commodity,

• The transaction date is valid,

• The accounting information,

• There is no confidential information on the IR.

Page 26: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Invoice Reconciliation Workflow

Page 27: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Defining Roles• Exception Handler

- Normally the first Finance and Accounting Approver

- Responsible for reconciling all exceptions

- Confirms the invoice matches the terms of the order

- Confirms agency received goods or approved services

- Confirms the transaction date is accurate

Page 28: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Defining Roles

• Invoice Manager

– Confirms the invoice should be approved

– Confirms the invoice is in compliance with Florida Statutes, Rules, Department of Financial Services (DFS) Expenditure Guide and all relevant Chief Financial Officer Memos

– Confirms the transaction date is accurate

– Last agency approver of the invoice

– FLAIR records Invoice Manager’s FLAIR username and password in FLAIR upon IR approval

– If the Department of Financial Services returns the IR for additional information, DFS adds the Invoice Manager to the approval flow

Page 29: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Invoice Reconciliation Tabs- Exception performs the match and displays discrepancies

- Approval Flow displays approvers

- Invoice details invoice as originally created

- Order displays information from the order with a link to the requisition

- Receipts documents agency receiving

- History tracks all changes and edits

Page 30: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

• Two Types of Exceptions

– Header Level, which applies to the Invoice Reconciliation as a whole.

– Line Item Level applies to each line.

Page 31: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Header Level Exceptions

• Amount Variance

- Total cost of the invoice is different than total cost of the purchase order.

• Auto Reject Amount Variance

– Invoice amount does not match the amount remaining to pay on the PO.

• Invoice Reconciliation Already Exists

– An IR with the same invoice number and supplier already exists.

• PCard Order

– To prevent duplicate payment, MFMP does not allow customers to process invoices against orders marked on the requisition as a PCardorder. Process these invoices in FLAIR.

Page 32: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Invoice Reconciliation Basics

Line Item Exceptions

• Accounting Verification – Common to every IR

• Quantity Variance – Quantity on IR differs from quantity on PO

• Price Variance – Unit price on IR differs from unit price on PO

• Received Quantity Variance - Received quantity on IR differs from received quantity on receipt

Page 33: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 34: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Access the IR

• Click IR or the Reconcile link in the "To Do" queue• Manage on the menu bar• Reconcile Invoice under Manage in the "Common Actions" queue

Page 35: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Reconcile the IR• Validate the transaction date

• Click the Invoice link – to validate a scanned copy is attached for manually entered invoices

– to ensure the Service Start and End date are populated for service invoices (especially important for eInvoices).

• Review Header Level Exceptions

Page 36: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Reconcile the IR

• Review the Line Item level exceptions

Page 37: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Reconcile the IR

• Line item exception details

Page 38: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Accounting Details

• Check the box

• Click Edit

Page 39: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Accounting Details

• Verify the accounting information

– Organization Code

– Expansion Option

– Object Code

• Check or update as appropriate

– Prefix

– Grouping Character

– Description

– Final Payment Indicator

Page 40: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Additional information:

• Final Payment Indicator

– If you mark the “Final Payment” indicator:

• You must process the final payment

• You must set up the encumbrance through MyFloridaMarketPlace

• You must process the payment against that encumbrance

Page 41: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Reconciling

Invoices Processed in FLAIR

• MyFloridaMarketPlace tracks all IRs in Paid status including IRs Marked Paid in FLAIR.

• Paid in FLAIR

– If you mark the IR "Paid in FLAIR":

• Update the accounting information to reflect FLAIR

• Complete a payment update eForm

• PO Balance is available on the Order tab.

Page 42: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Resources

Page 43: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Approving

Steps to Approve an IR

• Verify Transaction Date

• Verify Accounting Details

• Verify a copy of the invoice is available

• Select Approve

Page 44: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 45: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Demonstration

Training Environment

• https://trn-buyer.myfloridamarketplace.com/Buyer/Main/

• Create an Invoice

• Reconcile and approve an invoice reconciliation

Page 46: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 47: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

VPT Overview

• Vendor Performance Tracking (VPT) is the tool agency customers use to enter and monitor vendor performance on a per transaction level

• MyFloridaMarketPlace (MFMP) generates a survey after an invoice reconciliation (IR) moves to ‘Paid’ in MFMP

• Surveys generate for the following transactions:

– State Term Contracts (STC)

– State Purchasing Agreements (SPA)

– Agency Term Contracts

– Other transactions equal to or above $2,500 (including governmental entities)

Page 48: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

VPT Surveys

• Surveys pre-populate with transaction-specific information

• Customers rate vendors across four categories ranging from 1 (Fails to Meet Most Requirements) to 5 (Exceeds Most Requirements):

– Performance to Specifications – e.g. compliance to contract specs

– Delivery – e.g. on-time delivery

– Invoicing – e.g. accurate billing

– Customer Service – e.g. prompt/courteous customer service

• Comments may be entered for a survey

– Vendors have the ability to view comments relating to their ratings

• Completion of the survey is optional

• MFMP displays the cumulative VPT ratings during the vendor selection process

VPT Ratings

Ratings display to the right when

selecting a vendor. To see the

vendors rating by category, click

the rating score.

Page 49: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

This screen shot is an example of the email

notification that customers receive. When you

click the link MFMP takes you to the login page.

Once you log in, the system takes you to surveys

to complete.

Email Notifications

Email Notifications• MFMP sends an email to the requester or contract manager (contact) for purchase orders and contracts.

• The email contains a link to VPT to complete the survey.

• MFMP provides one email per day for all “new” pending surveys.

• VPT surveys can be accessed at anytime through the Common Actions section of your dashboard.

• Open surveys are available until submitted or for 30 days.

Page 50: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Accessing Surveys

Select the Submit Pending Vendor Ratings

Access the VPT surveys from the Common Actions queue under Manage or by clicking on Manage on the menu bar and selecting “Vendor Performance”.

Page 51: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

To access the survey, click on the name of the vendor that you are rating.

Accessing Surveys

Rating anything more or less than 3 requires a brief explanation of why.

Page 52: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Agenda

• MyFloridaMarketPlace Overview

• Invoice Overview

• Creating Invoices

- PO-based Invoice

- Contract-based Invoice

• Invoice Reconciliation Basics

• Reconciling

• Approving

• Demonstration

• Vendor Performance Tracking (VPT)

• Resources

Page 53: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Resources

• For questions or assistance, contact the MFMP customer service desk at (866) 352-3776 or [email protected].

• Online resources at www.MyFloridaMarketPlace.com include MyFloridaMarketPlace and System Administrator manuals, training information and more.

• DFS Expenditure Guide:

www.myfloridacfo.com/aadir/reference_guide/

• To search for vendors:

– VIP Admin: https://vendor.MyFloridaMarketPlace.com.

• Username and password: "publicuser."

Page 54: MyFloridaMarketPlace Disbursements 101 · • To process payment on an invoice, Finance & Accounting should look for receipts for commodities and approved IRs for services. Invoice

Resources

• Training Opportunities

– www.dms.myflorida.com/mfmp/agencycustomer/registration

• Training environments allow you to practice what you learn.

– The username is the same as your regular login.

– The password is “train30”

– MFMP Analysis Training Environment

• https://trn-analysis.myfloridamarketplace.com/Sourcing/Main

– MFMP Buyer Training Environment

• https://trn-buyer.myfloridamarketplace.com/Buyer/Main