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1
PROPOSED MODEL FOR ASUSTAINABLE ENGINEERING CONSULTING
FIRM
Myanmar Engineering Society
ByIr. Dr. Gue See SewIr. Chow Chee Meng
G&P Professionals Sdn Bhd
CONTENTSa) Introductionb) Ownership/Partnershipc) Quality Management System (QMS)
• Structured Sharing• Structured Quality System• Structured Training• Structured R&D
d) Capacity Buildinge) Conclusions
2
INTRODUCTION1. What is the Essence of a good
engineering consulting firm/group ?2. How to assure Sustainability of a
firm/group ?3. Why do we need
“Quality Management System” (QMS) ?4. How to achieve Capacity Building ?
ESSENCEof a Good Engineering Consulting
Firm/Group
• MISSION:- “Q”uality
“S”peed QSVaQSVa“Va”lue Adding
• Action Plan = Take Action + Closely Follow Up
-monthly
3
Common Problems of Sustainability
• No Pre-set Retiring Age• Failure to groom successors /
ownership• Loss of good experienced engineers• No system on retaining knowledge &
experience gainedFragmentation of Consulting Firms
Large ACEM Panel FirmsLarge ACEM Panel Firms
Note: No. 8 has about 600 (max) staff in 1980s.
---262494Jurutera Konsultant (SEA) Sdn Bhd8212205341193172Kumarasivan Tan & Ariffin Sdn Bhd722121220--G&P Professionals Sdn Bhd6
?300304-129SMHB Sdn Bhd5370370330220-HSS Integrated Sdn Bhd4
?450450290167Ranhill Bersekutu Sdn Bhd3450450473509420Minconsult Sdn Bhd2515503373400400Sepakat Setia Perunding (M) Sdn Bhd1
20112010200019901980s
Total No. of StaffName of FirmNo.
4
Attributes of a SUSTAINABLE firm!Attributes of a SUSTAINABLE firm!
1. Ownership structure that encourage sharing or grooming of engineers to be partners/owners
2. Proper QA/QC system e.g. ISO9001
3. Comprehensive Training and Knowledge Management system
COMPANY LEVEL• SUSTAINABILITY elements
INDIVIDUAL LEVEL• Capacity and capability of professional
staffs in different fields of engineering such as Highway & Transportation, Geotechnical, Drainage, etc.
5
Lessons learned
ExperienceKnowledge
Don’t you want to retain these ?
Engineering designs
………………………….
Methods of constructions
…….………………..
Checklists……………….………………..
Do’s & Don’ts……………….………………..
Planning………………………..
Architecture designs
………………………….
Quality control
………………………….
and many more………..
6
Solution =Ownership / Partnership
• A systematic way to groom experienced engineers
Ownership.• Ownership / Partnership Agreement
Prevent dispute and confusion.incentives
• Pre-set Age of Retirement for Owners• Promote & made partners
Anchoring Force.ACHIEVE SUSTAINABILITY !
Quality Management System
QMS
7
SYSTEMDr. Edwards Deming
85%/15% 96%/4%
Problems were built into the way work was done* CEO/MD – Take Major Responsibility
Error due to lack of system or
improper system Human Error
Quality Management SystemQMS
STRUCTURED SHARING
8
FOR SUSTAINABILITYDon’t go for the whole small cake.Instead, go for a slice of big cake.
FOR SUSTAINABILITYDon’t go for the whole small cake.Instead, go for a slice of big cake.
Profit Sharing for Senior Engineers, Associates, Associate Directors and
Directors
OWNERSHIP in
Engineering Consultancy
through
SHARING
9
1. Ownership will RETAIN best staff = Financial Growth for Staff of G&P
2. Attract Quality Staff higher performance.
3. Growth + Continuity + Sustainability of Company in LONG TERM
Objectives of OwnershipObjectives of Ownership
1) Ownership Having Shares getDividend
2) G&P System = Staff Point System for Dividend sharing among senior staff
3) G&P System No NEED to Purchase Shares of Company. So no worry of finding money to buy company shares when offered.
How ? Stage 2How ? Stage 2
10
DifferencesDifferencesConventional Consultant
(others)G&P – Stage 2
1. Salary & Bonus 1. Salary & Bonus2. Ownership = need to buy 2. Ownership = Free3. On the Job Training 3. Structured Training
- Colloquium- Module
4. Evaluation by Boss & Seniors 4. 360 degree evaluation
5. Structured R&D
6. Structured Quality System
Dividend Dividend sharing throughsharing through
Staff Point SystemStaff Point SystemPosition in Company Points Guidelines
Senior Engineers 0 to 150Associates 150 to 400Associate Directors 400 to 800Director 800 to 1500Senior Director 1500 to 2000Managing Director 2200 to 2500Chairman Variable depending on Board of Governors’ approvalSelected Key Staff (non engineers) 0 to 300
Note : This is guidelines, management will adjust accordingly in detailed provision
11
1) 5% to 20% of Dividends Gratuity for staff.
2) Upon RETIREMENT, Total Gratuity will be paid in full in 5 years.
3) If any staff leaves the company, the Gratuity will be forfeited.
Gratuity and Retirement PlanGratuity and Retirement Plan
STRUCTURED QUALITY SYSTEM
12
ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.
Quality Management Principles :
Principle 4 = System ApproachEfficient management of resources and activities.
Check & Review !!!
Continue : Quality Management PrinciplesG&P PROFESSIONALS
13
FACE FAILURE
CORRECTMain reinforcement at back of
steel plate
INCORRECTMain reinforcement in front of
steel plate
Main reinforcement
Steel plate
Main reinforcement
Steel plate
Shotcrete facing
Shotcrete facing
Soil face
Soil face
X
14
ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.
Quality Management Principles :
Principle 6 = Factual Approach to Decision MakingEffective decisions = Analysis of Data and Information
(Client Evaluation, Feedback, Complaints, Internal Quality Audits, Performance, etc.)
Continue : Quality Management PrinciplesG&P PROFESSIONALS
Project Quality PlanProject Quality Plan
CHECK & REVIEW !!
15
Meeting NotesMeeting Notes
ISO 9001 : Internal AuditISO 9001 : Internal Audit
16
Client EvaluationClient Evaluation
Project Summary FormProject Summary Form
LESSONS LEARNED
Knowledge Management
17
Technical Manual (DO & DONTechnical Manual (DO & DON’’T)T)
DO
Technical Manual (DO & DONTechnical Manual (DO & DON’’T)T)
DON’T
18
Planning, Analysis & DesignPlanning, Analysis & Design
STRUCTURED TRAINING
19
TRAINING MODULES
“Do not be afraid to teach your disciples all your 10 skills. In the
unlikely event one of them manages to master all 10 skills,
you would have acquired your 11.”
ctl2000
1) Colloquium (Presentation) by Engineer (e.g. once every 2 weeks)
- To share Knowledge & Experiences on Projects handled.
2) Systematic Training Module (e.g. once every 2 weeks)
- Systematic technical lectures by (Seniors)
Training ModulesTraining Modules
20
Codified Approach = Systematic
- Colloquium
- Structured Training
21
STRUCTURED R&D
ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.
Quality Management Principles :
Principle 5 = Continual ImprovementAll resources (human, infrastructures and environment) Competitive.
Research & Development
(R&D) !!!
Continue : Quality Management PrinciplesG&P PROFESSIONALS
22
STRUCTURED R&D
- wish list or problems
R&D TOPICS
Codified Approach = Systematic
trains &
share knowledge through
Knowledge Management
+ Structured Training
23
BENEFITS OF R&D
Design & Construction
Time
Construction Cost Profit
Challenge The Norm Thru Innovation To Excel
24
Exposed Pile
Settlement
Settling Platform Detached from Building
25
2500 Ton Siloon Very Soft Marine Deposits
Fill / Alluvium
Concrete Raft
26
R&D RELEVANT TO INDUSTRY NEEDS
27
- Guidelines / Checklists- Interpretation of test results- Database Management- Contractual Document- Software Guru System- Operating Procedure
PlanningAnalysisDesign
R & D
CHECKLIST FOR STRUTTING WORKS
28
Remedial measures to correct the verticality and ensure the contact surface between walers and sheet piles are at 90° shall be checked for its effectiveness.
Note: Installation of bracing members shall NOT proceed until the LEAN AND DEVIATION are corrected and verified to be effective
1.5
The sheet piles installed shall be checked as follows:Verticality of piles with respect to • Longitudinal leaning• Transverse deviation
(Sheet pile that leans or deviates beyond the tolerance limit as stated in the Specification shall be noted down by the Engineer under the column “Remarks”).
1.4
Before installing any bracing members, the following members shall be confirmed to be in good / working conditions:Struts, walers, king posts and bolts shall be free from defects• No excessive rust• No damage spotted (e.g. twisted)
Struts, walers and king piles are of adequate size and length as per design.• Depth of section: _____________• Flange width: _____________• Web thickness: _____________• Flange thickness: _____________
King Posts are installed to designed embedment.Contractor shall not modify the internal strutting details without Engineer's approval.
1.3
No excavated materials are placed at the edge of excavation.Machineries used at site are placed away from the excavation.
1.2
Proper access is provided before entering any excavation and the position of this access is noted.Ladders, stairways, ramps or other provided access readily accessible from any position in the excavation and in sound conditions.
1.1
RemarksChecked by EngineerPRELIMINARIES1.0
Pile No:Records Taken By: ……………………………….
Reference No:Date: ………………………….
R&D Wish List 2012Research & Development (R&D)Subsurface Investigation
Wish-lists / Issues R&D Topics
1.Could percussion method of advancing casing be used for normal SI for SPT test and collect undisturbed samples for consolidation and triaxial tests?
1.The effect of percussion method of advancing boreholes the results of SI?
1.Is foam drilling a must for failure investigation on landslide sites?
2. The effects of foam or new stabilising method for drilling.
1.What is the correlation between Su and results of JabatanKerja Raya (JKR) probe for marine deposits of different composition?
3. Correlation between Su and results of Jabatan Kerja Raya (JKR) probe for marine deposits of different composition.
1.Do we have DOs and DON’Ts on subsurface investigation (SI) - Borehole- Piezocone- Consolidation test- CIU test
4. DOs and DON’Ts and Checklists on SI- Borehole- Piezocone- Consolidation test- CIU test
1.What are the new developments on SI? 5. Review on the development of SI.
1.Does Malaysia have calcareous sand? 6. Properties of calcareous sand in Malaysia.
1.How to de-air porous stone for piezocone and maintain the saturation of porous stone for piezocone?
1.Method to ensure full saturation of porous stone for piezocone.
29
R&D Wish List 2012
Ground Treatment
Wish-lists / Issues R&D Topics
1. Database on Ground Treatment in Malaysia including the performance and challenges.
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
1. Database on the use performance and challenges of statistics of ground treatments in Malaysia
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
2. What are the DOs and DON’Ts and checklists on the following ground treatment works?
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
2. DOs and DON’Ts and checklists on the following ground treatments:
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
1.Do we have the database on rates for the following ground treatment methods with change of charges over the years?
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
3. Profiles on rates for the following ground treatment works:
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
1.Updated standard BOQs for the following ground treatment works:
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
1.Review and refine standard BOQs for the following ground treatment works:
(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting
R&D Wish List 2012Pile Foundations
R&D Wish-lists R&D Topics
1. Do we have DOs and DON’Ts and Checklists for the following foundation works?
(a) Driven and jack-in concrete piles in limestone foundation
(b) Micropiles(c) Bored piles
1. DOs and DON’Ts and Checklists for the following foundation works:
(a) Driven and jack-in concrete piles in limestone foundation
(b) Micropiles(c) Bored piles
1.What is the minimum thickness of end plate for concrete piles driven into
(a) silty and sandy subsurface (b) very thick soft layer and follow-
by hard materials
2. The minimum end plate thickness and reinforcement at pile-ends for the following subsurface conditions
(a) silty and sandy subsurface (b) very thick soft layer and follow-
by hard materials
1.What is the optimum design method for end plates on large driven spun piles and steel pipe piles to prevent failure of theend plates?
3. End plate design for large driven spun piles and steel pipe piles into soft soil follow by dense sand deposits.
1.Why vertical cracks on spun pile appear when driving over water and into soft ground?
4. Methods to prevent vertical cracks on spun piles that drive over water and into soft ground.
1.How to overcome pile failure at joint during driving? 5. Method to reduce tension failure at pile joints during driving of a big cluster of piles into soft deposits and follow-by hard driving.
1.Is the conventional design for a large piles group with negative friction on piles realistic?
6. New design method for large group piles subject to negative friction.
7. What are the strain compatibility issues on micropiles? 7. Design of micropiles with consideration of strain compatibility.
30
8. Would high strain dynamic tests on micropiles or boredpiles socketed in rock damage the bond between grout/concrete and rock and affect long term stability?
8. The effect of high strain dynamic tests on the bond between grout/concrete and rock.
9. Database on pile driveability in different soils. 9. Driveability of piles in different subsurfaces.
10. Case histories of piling into calcareous soils in Malaysia and world.
10. Performance of driven piles in calcareous sand in Malaysia and world.
11. Methods of design procedures for laterally loaded piles. 11. Standardised design procedures for laterally loaded piles.
12. What are the DOs and DON’Ts in design and construction of tank foundation?
12. DOs and DON’Ts in design and construction of tank foundation.
13. What is the impact of standard allowable 75mm pile deviation of small diameter pile on foundation?
13. The effect of the allowable standard deviation of 75mm for small piles on pile foundation.
14. Why the permissible settlement of piles at working load is 12.5mm and residual is 6.25mm and ultimate load at 38mm?
14. Review on the permissible and residual settlements of piles at working and ultimate load.
15. Can we adopt lower FOS by increasing the nos. of static and/or dynamic pile load tests? What is the FOS required if we do not intend to carry out static load test?
15. A systematic approach to correlate FOS and nos. of static and dynamic pile load tests to be carried out.
R&D Wish List 2012Embankment & Compaction
R&D Wish-lists R&D Topics
1. Is it feasible to monitor compaction of fill real time online? 1. Real time monitoring of compaction of fill.
2. How to predict collapse settlement? 2. Method of determining and predicting collapse settlement.
Geotextile
R&D Wish-lists R&D Topics
1. Can the geotextile filter behind retaining wall in soil be choked?
1. Performance of geotextile filter behind retaining wall.
Offshore
R&D Wish-lists R&D Topics
1. What are the common failures on the design and construction of submarine pipeline?
1. Robust design and construction of submarine pipelines.
31
R&D PROGRESS MONITORING
R&D Topic Engineer/Geologist
Commencement Date
Target Completion
DateMonthly Progress
(%)
• Source of new information & knowledge
• Create new instrument and methodology
• Develop new skills• Access to networks of experts and
information• Ability to solve complex problems • Creation of spin off companies
BENEFITS OF R&D
Committed to
Practical
R&D
32
• R&D assimilated in the Company : for all to use
• Uploaded to Internet to Share with others : www.gnpgroup.com.my
33
APPLE STOCK PERFORMANCE FOR LAST 12 YEARS
> 30 times in 10 years
34
TRUST• More and more transparency• Written (Shareholder Agreement)• Commercial decision• Discipline
Formation of “One-Stop”Specialist Consulting Firm
ConsultingGroup
Dam
M&E
Geotechnical Highway Water Infrastructure
Claims & Contracts
Project Management
Structural
Maritime
Regional/International
Offshore & Earthquake
Energy Efficiency
Cambodia
Vietnam
Myanmar
35
ROUTE TO FORMATION OF A ONE-STOP MULTI-DISCIPLINARY PRACTICE
Formation of Specialist Consulting Firms
Formation of Multi-Engineering Practice
Formation of Multi-Disciplinary Practice
Formation of Partnership
Developers Consultants Contractors Operators
Dam Consultants
Infrastructure Consultants
Highway Consultants
Hydrology Consultants
Geotechnical Consultants
Marine Consultants
M&E
Multi -Engineering
Practice
Multi -Disciplinary
Practice
Architects
Surveyors
Others
Structural
G&P PROFESSIONALS (Consulting Group)
WATER (SINGAPORE)
G&P-AA(Hanoi, Vietnam)
STRUCTURES INFRAPROJECTMANAGEMENT
CLAIMS & CONTRACTSMARITIME
SARAWAK
GEOTECHNICS
G&P R INT. (CAMBODIA)R&D
WATER
DAMS & WATERNGI - G&PZED - G&P
SABAH
HIGHWAYS & TRANSPORTATION
M & E
SPECIALSTRUCTURES
ONE-STOP
VALUE-ADDING
CENTRE
G&P MYANMAR?
36
Why NEED OneWhy NEED One--Stop Centre??Stop Centre??
FEES : ~ 1.5% ~ 1.0% ~ 0.75%
$ 0.15M $ 1.0M $ 7.5M
1 x >6 x 50 xTimes of Fees
Man-Power
1 x 3 x 10 xProfit Ratio = Fee/Cost = 1 x 2 x 5 x5 x
$ 10M $ 100M $ 1.0 BProject COST
Why NEED OneWhy NEED One--Stop Centre??Stop Centre??
FEES : ~ 1.5% ~ 1.0% ~ 0.75%
$ 0.15M $ 1.0M $ 7.5M
1 x >6 x 50 xTimes of Fees
Man-Power
1 x 3 x 10 xProfit Ratio = Fee/Cost = 1 x 2 x 5 x5 x
$ 10M $ 100M $ 1.0 BProject COSTWho will get BIG
Projects ?
SIZE + Specialists
One-Stop Centre
37
COMPETITIVENESSIngredientsa) Capability House of b) Capacity specialist firmsc) Efficiency
- use of technology / ICT
d) Innovativeness- Track records- Competition
CONCLUSIONS• Partnership or Sdn Bhd
– Written agreement ($$)• Mission QS Va• Plan – long term• Training modules
– Completion– Performance– Competency
• System
38
CONCLUSIONS (cont.)
• Attributes of a sustainable firm• For Clients:
– Structured Quality System with Value-adding (QSVa)
CONCLUSIONS (cont.)
• Formula of Successful Consultancy / Service Firm– Structured Equity System (2-tiers)
• Stage 1 and Stage 2– Attract & Assemble Talents– Good Structured Knowledge Management
& Training– Capability & Capacity
39
G&P PROFESSIONALS GROUP OF COMPANIESStaff Strength for the Period from September 1999 to September 2012
0
50
10 0
150
2 0 0
2 50
3 0 0
No.of Employees 10 21 28 30 45 79 99 139 184 186 191 221 239 255
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
300
250
200
150
100
50
0
FERRARI ‘S PITSTOP WAS COMPLETED BY 15 MECHANICS (FUEL AND TYRES) IN 6.0 SECONDS FLAT.
54 PEOPLE TOOK PART IN THIS CONCERTED ACROBATIC JUMP.
40
Championship team cannot rely on one or few players.
* On Whole Team!
* Caution on Merger/JV
41