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1 PROPOSED MODEL FOR A SUSTAINABLE ENGINEERING CONSULTING FIRM Myanmar Engineering Society By Ir. Dr. Gue See Sew Ir. Chow Chee Meng G&P Professionals Sdn Bhd CONTENTS a) Introduction b) Ownership/Partnership c) Quality Management System (QMS) Structured Sharing Structured Quality System Structured Training Structured R&D d) Capacity Building e) Conclusions

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Page 1: (MYANMAR) Proposed Model for a Sustainable Engineering ... · PDF filePROPOSED MODEL FOR A SUSTAINABLE ENGINEERING CONSULTING FIRM ... between Su and results of Jabatan Kerja Raya

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PROPOSED MODEL FOR ASUSTAINABLE ENGINEERING CONSULTING

FIRM

Myanmar Engineering Society

ByIr. Dr. Gue See SewIr. Chow Chee Meng

G&P Professionals Sdn Bhd

CONTENTSa) Introductionb) Ownership/Partnershipc) Quality Management System (QMS)

• Structured Sharing• Structured Quality System• Structured Training• Structured R&D

d) Capacity Buildinge) Conclusions

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INTRODUCTION1. What is the Essence of a good

engineering consulting firm/group ?2. How to assure Sustainability of a

firm/group ?3. Why do we need

“Quality Management System” (QMS) ?4. How to achieve Capacity Building ?

ESSENCEof a Good Engineering Consulting

Firm/Group

• MISSION:- “Q”uality

“S”peed QSVaQSVa“Va”lue Adding

• Action Plan = Take Action + Closely Follow Up

-monthly

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Common Problems of Sustainability

• No Pre-set Retiring Age• Failure to groom successors /

ownership• Loss of good experienced engineers• No system on retaining knowledge &

experience gainedFragmentation of Consulting Firms

Large ACEM Panel FirmsLarge ACEM Panel Firms

Note: No. 8 has about 600 (max) staff in 1980s.

---262494Jurutera Konsultant (SEA) Sdn Bhd8212205341193172Kumarasivan Tan & Ariffin Sdn Bhd722121220--G&P Professionals Sdn Bhd6

?300304-129SMHB Sdn Bhd5370370330220-HSS Integrated Sdn Bhd4

?450450290167Ranhill Bersekutu Sdn Bhd3450450473509420Minconsult Sdn Bhd2515503373400400Sepakat Setia Perunding (M) Sdn Bhd1

20112010200019901980s

Total No. of StaffName of FirmNo.

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Attributes of a SUSTAINABLE firm!Attributes of a SUSTAINABLE firm!

1. Ownership structure that encourage sharing or grooming of engineers to be partners/owners

2. Proper QA/QC system e.g. ISO9001

3. Comprehensive Training and Knowledge Management system

COMPANY LEVEL• SUSTAINABILITY elements

INDIVIDUAL LEVEL• Capacity and capability of professional

staffs in different fields of engineering such as Highway & Transportation, Geotechnical, Drainage, etc.

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Lessons learned

ExperienceKnowledge

Don’t you want to retain these ?

Engineering designs

………………………….

Methods of constructions

…….………………..

Checklists……………….………………..

Do’s & Don’ts……………….………………..

Planning………………………..

Architecture designs

………………………….

Quality control

………………………….

and many more………..

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Solution =Ownership / Partnership

• A systematic way to groom experienced engineers

Ownership.• Ownership / Partnership Agreement

Prevent dispute and confusion.incentives

• Pre-set Age of Retirement for Owners• Promote & made partners

Anchoring Force.ACHIEVE SUSTAINABILITY !

Quality Management System

QMS

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SYSTEMDr. Edwards Deming

85%/15% 96%/4%

Problems were built into the way work was done* CEO/MD – Take Major Responsibility

Error due to lack of system or

improper system Human Error

Quality Management SystemQMS

STRUCTURED SHARING

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FOR SUSTAINABILITYDon’t go for the whole small cake.Instead, go for a slice of big cake.

FOR SUSTAINABILITYDon’t go for the whole small cake.Instead, go for a slice of big cake.

Profit Sharing for Senior Engineers, Associates, Associate Directors and

Directors

OWNERSHIP in

Engineering Consultancy

through

SHARING

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1. Ownership will RETAIN best staff = Financial Growth for Staff of G&P

2. Attract Quality Staff higher performance.

3. Growth + Continuity + Sustainability of Company in LONG TERM

Objectives of OwnershipObjectives of Ownership

1) Ownership Having Shares getDividend

2) G&P System = Staff Point System for Dividend sharing among senior staff

3) G&P System No NEED to Purchase Shares of Company. So no worry of finding money to buy company shares when offered.

How ? Stage 2How ? Stage 2

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DifferencesDifferencesConventional Consultant

(others)G&P – Stage 2

1. Salary & Bonus 1. Salary & Bonus2. Ownership = need to buy 2. Ownership = Free3. On the Job Training 3. Structured Training

- Colloquium- Module

4. Evaluation by Boss & Seniors 4. 360 degree evaluation

5. Structured R&D

6. Structured Quality System

Dividend Dividend sharing throughsharing through

Staff Point SystemStaff Point SystemPosition in Company Points Guidelines

Senior Engineers 0 to 150Associates 150 to 400Associate Directors 400 to 800Director 800 to 1500Senior Director 1500 to 2000Managing Director 2200 to 2500Chairman Variable depending on Board of Governors’ approvalSelected Key Staff (non engineers) 0 to 300

Note : This is guidelines, management will adjust accordingly in detailed provision

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1) 5% to 20% of Dividends Gratuity for staff.

2) Upon RETIREMENT, Total Gratuity will be paid in full in 5 years.

3) If any staff leaves the company, the Gratuity will be forfeited.

Gratuity and Retirement PlanGratuity and Retirement Plan

STRUCTURED QUALITY SYSTEM

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ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.

Quality Management Principles :

Principle 4 = System ApproachEfficient management of resources and activities.

Check & Review !!!

Continue : Quality Management PrinciplesG&P PROFESSIONALS

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FACE FAILURE

CORRECTMain reinforcement at back of

steel plate

INCORRECTMain reinforcement in front of

steel plate

Main reinforcement

Steel plate

Main reinforcement

Steel plate

Shotcrete facing

Shotcrete facing

Soil face

Soil face

X

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ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.

Quality Management Principles :

Principle 6 = Factual Approach to Decision MakingEffective decisions = Analysis of Data and Information

(Client Evaluation, Feedback, Complaints, Internal Quality Audits, Performance, etc.)

Continue : Quality Management PrinciplesG&P PROFESSIONALS

Project Quality PlanProject Quality Plan

CHECK & REVIEW !!

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Meeting NotesMeeting Notes

ISO 9001 : Internal AuditISO 9001 : Internal Audit

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Client EvaluationClient Evaluation

Project Summary FormProject Summary Form

LESSONS LEARNED

Knowledge Management

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Technical Manual (DO & DONTechnical Manual (DO & DON’’T)T)

DO

Technical Manual (DO & DONTechnical Manual (DO & DON’’T)T)

DON’T

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Planning, Analysis & DesignPlanning, Analysis & Design

STRUCTURED TRAINING

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TRAINING MODULES

“Do not be afraid to teach your disciples all your 10 skills. In the

unlikely event one of them manages to master all 10 skills,

you would have acquired your 11.”

ctl2000

1) Colloquium (Presentation) by Engineer (e.g. once every 2 weeks)

- To share Knowledge & Experiences on Projects handled.

2) Systematic Training Module (e.g. once every 2 weeks)

- Systematic technical lectures by (Seniors)

Training ModulesTraining Modules

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Codified Approach = Systematic

- Colloquium

- Structured Training

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STRUCTURED R&D

ISO 9001 :2000 ISO 9001 :2000 Quality Management System.Quality Management System.

Quality Management Principles :

Principle 5 = Continual ImprovementAll resources (human, infrastructures and environment) Competitive.

Research & Development

(R&D) !!!

Continue : Quality Management PrinciplesG&P PROFESSIONALS

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STRUCTURED R&D

- wish list or problems

R&D TOPICS

Codified Approach = Systematic

trains &

share knowledge through

Knowledge Management

+ Structured Training

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BENEFITS OF R&D

Design & Construction

Time

Construction Cost Profit

Challenge The Norm Thru Innovation To Excel

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Exposed Pile

Settlement

Settling Platform Detached from Building

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2500 Ton Siloon Very Soft Marine Deposits

Fill / Alluvium

Concrete Raft

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R&D RELEVANT TO INDUSTRY NEEDS

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- Guidelines / Checklists- Interpretation of test results- Database Management- Contractual Document- Software Guru System- Operating Procedure

PlanningAnalysisDesign

R & D

CHECKLIST FOR STRUTTING WORKS

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Remedial measures to correct the verticality and ensure the contact surface between walers and sheet piles are at 90° shall be checked for its effectiveness.

Note: Installation of bracing members shall NOT proceed until the LEAN AND DEVIATION are corrected and verified to be effective

1.5

The sheet piles installed shall be checked as follows:Verticality of piles with respect to • Longitudinal leaning• Transverse deviation

(Sheet pile that leans or deviates beyond the tolerance limit as stated in the Specification shall be noted down by the Engineer under the column “Remarks”).

1.4

Before installing any bracing members, the following members shall be confirmed to be in good / working conditions:Struts, walers, king posts and bolts shall be free from defects• No excessive rust• No damage spotted (e.g. twisted)

Struts, walers and king piles are of adequate size and length as per design.• Depth of section: _____________• Flange width: _____________• Web thickness: _____________• Flange thickness: _____________

King Posts are installed to designed embedment.Contractor shall not modify the internal strutting details without Engineer's approval.

1.3

No excavated materials are placed at the edge of excavation.Machineries used at site are placed away from the excavation.

1.2

Proper access is provided before entering any excavation and the position of this access is noted.Ladders, stairways, ramps or other provided access readily accessible from any position in the excavation and in sound conditions.

1.1

RemarksChecked by EngineerPRELIMINARIES1.0

Pile No:Records Taken By: ……………………………….

Reference No:Date: ………………………….

R&D Wish List 2012Research & Development (R&D)Subsurface Investigation

Wish-lists / Issues R&D Topics

1.Could percussion method of advancing casing be used for normal SI for SPT test and collect undisturbed samples for consolidation and triaxial tests?

1.The effect of percussion method of advancing boreholes the results of SI?

1.Is foam drilling a must for failure investigation on landslide sites?

2. The effects of foam or new stabilising method for drilling.

1.What is the correlation between Su and results of JabatanKerja Raya (JKR) probe for marine deposits of different composition?

3. Correlation between Su and results of Jabatan Kerja Raya (JKR) probe for marine deposits of different composition.

1.Do we have DOs and DON’Ts on subsurface investigation (SI) - Borehole- Piezocone- Consolidation test- CIU test

4. DOs and DON’Ts and Checklists on SI- Borehole- Piezocone- Consolidation test- CIU test

1.What are the new developments on SI? 5. Review on the development of SI.

1.Does Malaysia have calcareous sand? 6. Properties of calcareous sand in Malaysia.

1.How to de-air porous stone for piezocone and maintain the saturation of porous stone for piezocone?

1.Method to ensure full saturation of porous stone for piezocone.

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R&D Wish List 2012

Ground Treatment

Wish-lists / Issues R&D Topics

1. Database on Ground Treatment in Malaysia including the performance and challenges.

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

1. Database on the use performance and challenges of statistics of ground treatments in Malaysia

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

2. What are the DOs and DON’Ts and checklists on the following ground treatment works?

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

2. DOs and DON’Ts and checklists on the following ground treatments:

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

1.Do we have the database on rates for the following ground treatment methods with change of charges over the years?

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

3. Profiles on rates for the following ground treatment works:

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

1.Updated standard BOQs for the following ground treatment works:

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

1.Review and refine standard BOQs for the following ground treatment works:

(a) Excavation (b) Surcharging(c) Vertical drains (d) Stone column(e) Cement column (f) Jet grouting

R&D Wish List 2012Pile Foundations

R&D Wish-lists R&D Topics

1. Do we have DOs and DON’Ts and Checklists for the following foundation works?

(a) Driven and jack-in concrete piles in limestone foundation

(b) Micropiles(c) Bored piles

1. DOs and DON’Ts and Checklists for the following foundation works:

(a) Driven and jack-in concrete piles in limestone foundation

(b) Micropiles(c) Bored piles

1.What is the minimum thickness of end plate for concrete piles driven into

(a) silty and sandy subsurface (b) very thick soft layer and follow-

by hard materials

2. The minimum end plate thickness and reinforcement at pile-ends for the following subsurface conditions

(a) silty and sandy subsurface (b) very thick soft layer and follow-

by hard materials

1.What is the optimum design method for end plates on large driven spun piles and steel pipe piles to prevent failure of theend plates?

3. End plate design for large driven spun piles and steel pipe piles into soft soil follow by dense sand deposits.

1.Why vertical cracks on spun pile appear when driving over water and into soft ground?

4. Methods to prevent vertical cracks on spun piles that drive over water and into soft ground.

1.How to overcome pile failure at joint during driving? 5. Method to reduce tension failure at pile joints during driving of a big cluster of piles into soft deposits and follow-by hard driving.

1.Is the conventional design for a large piles group with negative friction on piles realistic?

6. New design method for large group piles subject to negative friction.

7. What are the strain compatibility issues on micropiles? 7. Design of micropiles with consideration of strain compatibility.

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8. Would high strain dynamic tests on micropiles or boredpiles socketed in rock damage the bond between grout/concrete and rock and affect long term stability?

8. The effect of high strain dynamic tests on the bond between grout/concrete and rock.

9. Database on pile driveability in different soils. 9. Driveability of piles in different subsurfaces.

10. Case histories of piling into calcareous soils in Malaysia and world.

10. Performance of driven piles in calcareous sand in Malaysia and world.

11. Methods of design procedures for laterally loaded piles. 11. Standardised design procedures for laterally loaded piles.

12. What are the DOs and DON’Ts in design and construction of tank foundation?

12. DOs and DON’Ts in design and construction of tank foundation.

13. What is the impact of standard allowable 75mm pile deviation of small diameter pile on foundation?

13. The effect of the allowable standard deviation of 75mm for small piles on pile foundation.

14. Why the permissible settlement of piles at working load is 12.5mm and residual is 6.25mm and ultimate load at 38mm?

14. Review on the permissible and residual settlements of piles at working and ultimate load.

15. Can we adopt lower FOS by increasing the nos. of static and/or dynamic pile load tests? What is the FOS required if we do not intend to carry out static load test?

15. A systematic approach to correlate FOS and nos. of static and dynamic pile load tests to be carried out.

R&D Wish List 2012Embankment & Compaction

R&D Wish-lists R&D Topics

1. Is it feasible to monitor compaction of fill real time online? 1. Real time monitoring of compaction of fill.

2. How to predict collapse settlement? 2. Method of determining and predicting collapse settlement.

Geotextile

R&D Wish-lists R&D Topics

1. Can the geotextile filter behind retaining wall in soil be choked?

1. Performance of geotextile filter behind retaining wall.

Offshore

R&D Wish-lists R&D Topics

1. What are the common failures on the design and construction of submarine pipeline?

1. Robust design and construction of submarine pipelines.

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R&D PROGRESS MONITORING

R&D Topic Engineer/Geologist

Commencement Date

Target Completion

DateMonthly Progress

(%)

• Source of new information & knowledge

• Create new instrument and methodology

• Develop new skills• Access to networks of experts and

information• Ability to solve complex problems • Creation of spin off companies

BENEFITS OF R&D

Committed to

Practical

R&D

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• R&D assimilated in the Company : for all to use

• Uploaded to Internet to Share with others : www.gnpgroup.com.my

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APPLE STOCK PERFORMANCE FOR LAST 12 YEARS

> 30 times in 10 years

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TRUST• More and more transparency• Written (Shareholder Agreement)• Commercial decision• Discipline

Formation of “One-Stop”Specialist Consulting Firm

ConsultingGroup

Dam

M&E

Geotechnical Highway Water Infrastructure

Claims & Contracts

Project Management

Structural

Maritime

Regional/International

Offshore & Earthquake

Energy Efficiency

Cambodia

Vietnam

Myanmar

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ROUTE TO FORMATION OF A ONE-STOP MULTI-DISCIPLINARY PRACTICE

Formation of Specialist Consulting Firms

Formation of Multi-Engineering Practice

Formation of Multi-Disciplinary Practice

Formation of Partnership

Developers Consultants Contractors Operators

Dam Consultants

Infrastructure Consultants

Highway Consultants

Hydrology Consultants

Geotechnical Consultants

Marine Consultants

M&E

Multi -Engineering

Practice

Multi -Disciplinary

Practice

Architects

Surveyors

Others

Structural

G&P PROFESSIONALS (Consulting Group)

WATER (SINGAPORE)

G&P-AA(Hanoi, Vietnam)

STRUCTURES INFRAPROJECTMANAGEMENT

CLAIMS & CONTRACTSMARITIME

SARAWAK

GEOTECHNICS

G&P R INT. (CAMBODIA)R&D

WATER

DAMS & WATERNGI - G&PZED - G&P

SABAH

HIGHWAYS & TRANSPORTATION

M & E

SPECIALSTRUCTURES

ONE-STOP

VALUE-ADDING

CENTRE

G&P MYANMAR?

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Why NEED OneWhy NEED One--Stop Centre??Stop Centre??

FEES : ~ 1.5% ~ 1.0% ~ 0.75%

$ 0.15M $ 1.0M $ 7.5M

1 x >6 x 50 xTimes of Fees

Man-Power

1 x 3 x 10 xProfit Ratio = Fee/Cost = 1 x 2 x 5 x5 x

$ 10M $ 100M $ 1.0 BProject COST

Why NEED OneWhy NEED One--Stop Centre??Stop Centre??

FEES : ~ 1.5% ~ 1.0% ~ 0.75%

$ 0.15M $ 1.0M $ 7.5M

1 x >6 x 50 xTimes of Fees

Man-Power

1 x 3 x 10 xProfit Ratio = Fee/Cost = 1 x 2 x 5 x5 x

$ 10M $ 100M $ 1.0 BProject COSTWho will get BIG

Projects ?

SIZE + Specialists

One-Stop Centre

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COMPETITIVENESSIngredientsa) Capability House of b) Capacity specialist firmsc) Efficiency

- use of technology / ICT

d) Innovativeness- Track records- Competition

CONCLUSIONS• Partnership or Sdn Bhd

– Written agreement ($$)• Mission QS Va• Plan – long term• Training modules

– Completion– Performance– Competency

• System

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CONCLUSIONS (cont.)

• Attributes of a sustainable firm• For Clients:

– Structured Quality System with Value-adding (QSVa)

CONCLUSIONS (cont.)

• Formula of Successful Consultancy / Service Firm– Structured Equity System (2-tiers)

• Stage 1 and Stage 2– Attract & Assemble Talents– Good Structured Knowledge Management

& Training– Capability & Capacity

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G&P PROFESSIONALS GROUP OF COMPANIESStaff Strength for the Period from September 1999 to September 2012

0

50

10 0

150

2 0 0

2 50

3 0 0

No.of Employees 10 21 28 30 45 79 99 139 184 186 191 221 239 255

1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

300

250

200

150

100

50

0

FERRARI ‘S PITSTOP WAS COMPLETED BY 15 MECHANICS (FUEL AND TYRES) IN 6.0 SECONDS FLAT.

54 PEOPLE TOOK PART IN THIS CONCERTED ACROBATIC JUMP.

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Championship team cannot rely on one or few players.

* On Whole Team!

* Caution on Merger/JV

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