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MyAmeriCorps Portal Online Payment Request System

MyAmeriCorps Portal Online Payment Request System

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Page 1: MyAmeriCorps Portal Online Payment Request System

MyAmeriCorps PortalOnline Payment Request System

Page 2: MyAmeriCorps Portal Online Payment Request System

The AmeriCorps Website and Starting an Online Payment Request

The AmeriCorps Website and Starting an Online Payment Request

You can access the login and registration page through the AmeriCorps Website:

www.americorps.gov

1. Login Box

Page 3: MyAmeriCorps Portal Online Payment Request System

My Homepage My Homepage

From “My Homepage”You will be able to do the following:-Update your contact information-Access, Create, and Submit Forms-Request Education Award Payments-View the status of your pending

requests-Check your AmeriCorps Education

Award balance-View your Account History

Matt Schulz

Matt Schulz

200 South Campus Dr

Salt Lake, UT 84112

200 South Campus Dr

Salt Lake, UT 84112

Page 4: MyAmeriCorps Portal Online Payment Request System

My Homepage My Homepage

Check “My Information”-Make sure all the information is correct

NameDate of Birth Username:SSN: Last 4 digitsMailing AddressPermanent AddressHome & Work Phone Numbers

-If you need make any corrections click on

“Edit My Contact Information” -If everything is correct skip the next

slide

Matt Schulz

Matt Schulz

200 South Campus Dr

Salt Lake, UT 84112

200 South Campus Dr

Salt Lake, UT 84112

Page 5: MyAmeriCorps Portal Online Payment Request System

Updating my personal information in “My Information”Updating my personal information in “My Information”

1. Select “Edit My Profile” from left-hand navigation bar or from “My Homepage.”

2. Make any desired changes or updates

3. Click “submit”

Note: In order to correct your name, birth date,

or social security number, you will need to contact the National Service Trust at 1-888-507-5962 for assistance

Page 6: MyAmeriCorps Portal Online Payment Request System

Requesting Education Award PaymentRequesting Education Award Payment

1. From “My Education Award,” select “Create Education Award Payment Request”

2. Verify your information

3. Under “Payment Type:,” choose “Education Expenses.”

4. Enter the current semester for which you are authorizing payment

5. Enter the amount authorized.

6. Search and select your Institution where you want payment issued (see next slide).

7. Check All Boxes

8. Click “submit”

Spring 2008

1705 Campus Dr

Salt Lake City, UT 84112

801-581-7158

Matt Schulz

1705 Campus Dr

Salt Lake City, UT 84112

801-581-7158

Page 7: MyAmeriCorps Portal Online Payment Request System

Search for my Financial or Education InstitutionSearch for my Financial or Education Institution

1. Search for your Institution by entering:

Name

City

State

Zip

2. Select your institution

3. If you cannot find your institution, contact that office to inquire if they are a registered institution.

Page 8: MyAmeriCorps Portal Online Payment Request System

Search for my Lender or Education InstitutionSearch for my Lender or Education Institution

Page 9: MyAmeriCorps Portal Online Payment Request System

Education Award Payment

• Once you have requested payment, you will see this page.

• You can track the details of your submission by logging in to My AmeriCorps Portal to view your payment in process.

• It will take 3-4 weeks for the institution to receive your payment.

Page 10: MyAmeriCorps Portal Online Payment Request System

TroubleshootingTroubleshooting

What if I forget my password? If you cannot remember your password click on “Forgot your Password?” on the login page. You will be prompted to enter your username and the email address you used to register; an email will be sent to you with a temporary password. Once you login, you will be able to change your password again. If the email address you used to register is no longer valid, please contact the National Service Trust at 1-888-507-5962 to have your record updated with a valid email address.

How will I know what happened to my request once I have submitted it?You can view the status of your requests from “My Homepage.” You will also be able to view your payment history.

How will I know when a payment has been made?You have the choice either to receive notification emails or simply to log in to your account to view the status of pending requests. The system’s default option is set to send you email notifications of any change to your account, but you can always change that in your profile.

Page 11: MyAmeriCorps Portal Online Payment Request System

Or call the National Service Trust hotline:

1-888-507-5962

Hours of Operation:Mon-Fri 8:00-6:00EST

For questions about My AmeriCorps Portal or the online payment system, send an email to :

[email protected]