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My Rewards – Online!
Employee Quick Reference Guide
Viewing and redeeming your rewards is easier than ever!
Access the rewards site through Mercury’s Virtual Workplace and click through the different options:
Hall of Fame
Each month,
participants are
ranked by the
number of
Recognition
Awards
received.
Congratulations
to all who are
ranked!
Select either Gift Cards (over 30 options) or Prepaid Cards
(American Express) from the Catalog
Click the gift card that you would like to order, then click on the "Add
to Cart" button. The item will be added to your cart
You can continue browsing and add more items to your cart, or to
continue, click on
Complete all required fields for your shipping address. You may edit any incorrect information. Then click
To check your order status, click on the "Account" tab in the header
navigation, select , and select the appropriate
confirmation number.
Review the items on your order and your shipping information. When
you are ready to complete your order, click
Awards
Click on the “Awards” tab to
view the Recognition
Awards you have received.
To view your award details,
click on “View” next to the
award.
From the Award Details
page, you can view detailed
information about the award
and download a PDF
certificate commemorating
your award.
Account
Click on “Account” from the
top navigation to change your
account's shipping
information, view orders, and
view transaction history.
On the landing page, the
buttons for “My Account,”
“Order History,” and “Point
Account” will point you to
different pages where you
may view your shipping
information, your order history
and status, and a summary of
your point account
transactions.
Mercury
Moments
Who’s been
recognized for
creating a
Mercury
Moment?
Visit the Mercury
Moments page
through the
header
navigation link to
find out!
Help
Find FAQs, order
policies, and a
form to submit your
support request for
a personal
response.
To submit a help
request: Select
your question from
the drop-down
menu or simply
choose, “I have a
question about
something else.”
Describe your
question and then
click, “Send Help
Request.”
Step 1:
Step 5:
Step 4:
Step 3:
Step 2:
Redeeming Your Awards
My Rewards – Online!
Manager’s Quick Reference Guide to Giving Awards
Awards
Click on the “Awards” tab to give an award, view awards given, received or pending. To view awards you have given, click
on “Awards that I have given” then click “View” next to the award.
View detailed information about the award and download a PDF certificate commemorating the award From
the Award Details page that can be printed or e-mailed to the
employee
View available points to give by clicking the Accounts tab and see “Your Points to
Give” on the right. 1 point = $1.00 value for redeeming gift cards.
Give An Award:
Step 1:
Step 5:
Step 4:
Step 3:
Step 2:
Click the red “Give Award” button found in the “Awards” tab
Search for recipients by first or last name or click next to the
appropriate name(s)* on the right. (Click if you wish to delete a
recipient from the award.)
Select the type of the award and enter the award reason in the provided text
box in the “Award Details,” section
If you wish the awardee(s)* to be considered for special
recognition by the Mercury Moment Committee, select award type
“Creating Mercury Moments” and click on the box next to
“Nominate this Mercury Moment for special consideration.”
Select Point Award Method:
Award points from my distributable account: This option is used to
reward those employees that report to you. Selected points will be drawn
from your annual distributable budget. You will be prompted to select the
point value for the award.
Send awards as nomination to employee’s manager for approval: This
option is used to reward those employees that do not report to you. The
award will be submitted to the employee’s manager who will receive
notification that an award is awaiting their approval. Points will not be
drawn from your annual distributable budget.
Click to complete the award
Approve awards on the main “Awards” tab
* You can select several employees at one time.
Step 6: