Murali Mohan Sadasivuni VCP-550, MCP 2008, MCSA 2003, PGDBA Contact: 056 641 2306Email : sadasivuni.murali@gmail.com ______________________________________________

Objective:

To be one of most reliable resources in the IT department of a promising organization. Explore my knowledge, experience, systematic working style and team work to become a valuable asset for the success of the enterprise

Professional Summary:

From To Position Organization

02-05-2013 Till Date IT Engineer Alpha Data - Working for ADFSC Client26-08-2010 04-04-2013 Server Administrator HSBC – HDPI, VIZAG10-03-2006 07-03-2008 IT Administrator HSBC – HDPI, VIZAG03-01-2006 07-03-2008 IT OPS Desk HSBC – HDPI, Hyderabad17-12-2002 31-12-2005 User Support Executive HSBC – HDPI, Hyderabad

Professional Profile:

7 Years as System Administrator in HSBC, 2 Year plus in UAE with multiple domains knowledge Build and troubleshoot of Servers Create / update the technical documents which are useful for new trainees and also helped

them in applying the day to day work. Strong technical knowledge with exposure of Global Enterprise IT Services and solutions Ability to work under pressure and most demanding scenarios. Exposure to hight matured work environment Experience of working with extended teams across different sites Excellent interpersonal and communication skills Customer Service Oriented

Experience Summary:

Alpha Data LLC

Virutualizaztion (Vmware 5.5)

Configuring and Implementation Vmware vSphere 5.5. Configured HA and vMotion Build, configure and deploy VMs and Templates. Deploying virtual machines from template. Migrating of VM using Enhanced vMotion. Updating Patches for ESXi using Vmware Update Manager

Windows 2012

Staging of HP DL 380g Servers for Windows 2012 Standard OS installation. Installation of Windows 2012 Standard in Servers Configuring DNS Server Creation of Site Replication between Primary Physical Server and Secondary Virtual Server Good working experience in Active Directory, Group Policy, DNS and FSMO Roles Adding patches to keep the servers updated against bugs present in the operating systems Creation of Users, Groups and Network Folders Providing Access to Network Folders for users and groups Configuring Ms Outlook 2013 for Users Archiving User Outlook mailbox onto their local drives. Providing Software and Applications access privileges to users. Configuring and Troubleshooting Network Printer and Scanners Maintenance of McAfee Antivirus throughout the site by using EPO5.1 Archiving User mailbox onto their network drives Resolving Network Connectivity Issues (LAN) Pushing Patches for Windows Servers and Clients Using SCCM.

Previous Company: HSBC, India

Windows Server Management

Good working experience in Active Directory, Group Policy, DNS and FSMO Roles Extensive experience in Installation and administration Windows 2003 Server Family Adding patches to keep the servers updated against bugs present in the operating systems Experience in maintain onsite and offsite backups i.e. daily, weekly and monthly Experience in System Troubleshooting and Performance Tuning of Operating Systems. Experience in installation and configuration of Network Printers. Resolving various problems related to hardware, Internet networking and software Assigning the permissions to domain users in order to maintain the security level across the

network.

IT Administrator

Resolve the calls at first point of contact through Global Service Desk and escalate the incidents to third level support.

Supported in user maintenance like creating/modifying profiles, reset passwords etc, and were undertaken withing agreed SLA

Hardware/Software installations are undertaken in a planned and controlled manner and anomalies are escalated to team leader in a timely manner.

Ensure that all systems requirement is met for new migrations in co-ordination with the line manager.

Providing Software and Applications access privileges to users. Configuring and Troubleshooting Network Printer and Scanners Configuring Lotus Notes 8.0.2 for Users Maintenance of McAfee Antivirus throughout the site by using EPO5.1 Archiving User Lotus Notes mailbox onto their network drives Taking Daily and Weekly backups using Veritas Netbackup 6.5 Managing Onsite and Offsite LTO3 Tape Management Ensure Equipment is clearly and correctly labeled and managed. Ensure all users are able to access their workstation with required privileges for day to day

requirements Reallocate/turn-over problems to next shift as necessary Assist the migrations by taking part in hardware and software deployment Configuring and troubleshooting Lotus Notes which is used as communication tool across

HSBC.

IT OPS Helpdesk Executive

First point of Contact for Operations Users for any System and Application Issues. Handling request for password resets for HSBC internal applications Ensuring tickets are assigned to Site wise IT Administrators Raising ITSR on behalf of Users for Software access, Network Drive and Home Folder

Access. Liasing with IT Administrators and Incident Management team for incidents affective

multiple users. Providing status of the Incidents to users raised by them earlier

Educational Qualification

Vmware VCP-550 : VMW-01125636R-00471010

Microsoft Certified Solutions Associate Windows 2008 – MC ID : 5960386 Microsoft Certified Professional on Windows 2003 –MCSA C947-3515

Higher Diploma in Software Engineering from Aptech

Post Graduate Diploma in Business Administration from Siva Sivani Institute of Management

Personal Profile

Martial Status : Married

Nationality : Indian

Languages Known : English, Hindi & Telugu

References : Available on request