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CURRICULUM VITAE SUSANNé TROSKIE 082 552 8508 1 1

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Page 1: My CV dd 29 8 16

CURRICULUM VITAE

SUSANNé TROSKIE082 552 8508

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--------------------------------------------------------------------------------------------------------------------------------RESUMé FOR MISS SUSANNé TROSKIE

------------------------------------------------------------------------------------------------------------------------------------Postal Address: Street Address: Same as street address 26, Eden Village

Badger Avenue, E-mail: [email protected] Theresa Park Ext 2, 0182Mobile: 082 552 8508Identity Number: 5906180100086 Language Proficiency English and Afrikaans Date of Birth 1959 06 18

PERSONAL INFORMATION Good health, with no dependants SEEKING POSITION IN Sales and Marketing

COMPUTER LITERACY Microsoft Word, Excel, Outlook, Outlook Express, Internet Explorer, Kerridge/Autoline, Galaxi, DFE, DLP, Autobid, Hansa World, Power Point,Acc-Pac, HTM, Transsolve and MAN 8

EDUCATIONAL Matric – 1977 at Hoërskool Silverton, Pretoria EastSUBJECTS Afrikaans, English, Biology, Typing, Home Economics, Business Economics

Certificate in Sales (Business) Management, obtained from Damelin Management School, Hatfield, Pretoria, South Africa in 1998.Duration of course, 6 Months

Certificate in Marketing Management, obtained from Damelin Management School, Hatfield, Pretoria in 2003. Duration of course, 7 Months

OTHER COURSES ATTENDED Certificate in Introduction to South African Wine Course obtained in 2004.

Dale Carnegie Sales Advantage - completed onsite at employer – 2013

ROYAL YACHT ASSOCIATION Competent crew member, authorized to operate water bound tenders(wet bike, motor boat)

LANGUAGES English and Afrikaans

DRIVERS LICENSE EB BENEFITS Medical Aid, pension fund contribution

GENERAL/VALUE OFFERED I believe that my overall experience and skills would add value to the growth and expansion of any business.

I strongly believe in the servicing of customers and in the process building robust relationships. By applying my conceptual skill I can interpolate how best the product would best fit into the customer’s business. I continue to strive in mastering the methods, techniques and equipment involved in selling.

I am a quick learner which believe in going the extra mile.

OVERALL EXPERIENCE Matric – 1977 at Hoërskool Silverton, Pretoria EastSUBJECTS Afrikaans, English, Biology, Typing, Home Economics, Business Economics

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Certificate in Sales (Business) Management, obtained from Damelin Management School, Hatfield, Pretoria, South Africa in 1998.Duration of course, 6 Months

Certificate in Marketing Management, obtained from Damelin Management School, Hatfield, Pretoria in 2003. Duration of course, 7 Months

OTHER COURSES ATTENDED Certificate in Introduction to South African Wine Course obtained in 2004.

Dale Carnegie Sales Advantage - completed onsite at employer – 2013

SKILLS Common sense is part of my natural personalityAbility to operate independentlyAbility to interact and negotiate at all levelsEnjoy working with people and have good interpersonal skillsCommercially minded and business acumenAbility to build and sustain professional relationshipsAbility to analyze customer needs and suggest suitable business solutionDynamic and determined to succeed, Sound technical ability and understandingCreative approach to problem solving, Research and planning skillsAdvanced analytic intellectual capacity, Time management and organizational skills, Administrative skills, Visualize colors, sizes, shapes, planning of events.Able to drive a car and truck, Persuasive communication style, Attention to detail Time management, Innovative and creative, Research abilitySuperior written and verbal communication skillsPlanning/time management/self-organization and self-disciplineInitiative - proactive and able to work independentlyDependable – takes responsibility for own actions, keeps commitments

PERSONAL STRENGTHS Logical, Reliable, Conscientious, Tenacious, Trustworthy, Resilient, Communicative, Articulate and persuasive, Customer service orientated, Can demonstrate management qualitiesAbility to form a quick and effective rapport with clients

QUALITIES Confident, highly driven, honest with integrity, able to work on my own, hungry for success, empathy for people, customer-centric, Positive attitude, professional, Presentable and polished in appearance, live by my morals and ethics. Go the extra mile.

WEAKNESSES Anxious and impatient, trust too easily.

PERSONAL I accept responsibility for those issues within my area of authorityI have no dependents and therefore have no actual or perceived restrictions on travel or any necessary extended working hours.

ATTRIBUTES Assertive, Dedicated to service excellence, Good communicator in English and Afrikaans, Honest and have high level integrity, Reliable, Self-disciplined and organized. Very good written ability in English and Afrikaans

Previous Company: Mercedes-Benz, Centurion Position: Sales Executive Street Address: 2019, Hendrik Verwoerd Drive, Corner Heuwel Avenue, CenturionReporting to: Hannie Brussow- New Vehicle Sales Manager

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Period: 1 September 2015 – 9 June 2016Reason for Leaving: Resigned – reason to be discussed

DUTIES AND RESPONSIBILITIES

Responsible for below the line advertising and brand activations for this dealership.Meet with Pro golfers associated with Country clubs in the Centurion area to drive a sponsored vehicle and for us tohave a win-win arrangement whereby we can display vehicles at competition and corporate golf days.Seek out colleges, schools etcetera where we can sponsor sport or recreational activities and at the same time

displayvehicles at these occasions. Do research, obtain quotes and purchase suitable prizes/gifts for golf competition winners. Arrange vehicle displays at malls in the Centurion area. Plan, organize, arrange all equipment required and “man” all external events for the dealership within the Centurion area.Setup of correct advertising/marketing materials at all displays.Display vehicles according to C.I. policy. Be familiar with MBSA corporate identity policy.Planning your day to ensure you meet sales targets and budgetsThinking out of the box to identify new business opportunities in both the corporate and private sectorsEnsuring that existing customers feel hugely important and are kept in the loop regarding sale status and new productsAccomplish daily expected call ratesDemonstrating vehiclesVerifying financial arrangements by introducing the customer to the F&I consultantEnsuring correct handover of vehicle after the vehicle is preparedAttending to walk in customers and telephonic enquiries promptly and efficientlyEnsuring proper follow-up with all potential buyersImplementing and monitoring a prospecting and sales control systemEnsure exceptional levels of customer satisfaction by maintaining the company’s corporate image and reputationComplete all relevant documentation accurately according to company procedureCollecting monies due to the company prior to delivery of vehiclesActively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close. Negotiate the sale, handle objections and close the sale. Manage the trade-ins by loading it onto the CRM system and Autobid system. Revert back to customer with price offered.Use the correct sales administration procedures after the customer has signed the offer to purchase. Ensure that the pre-delivery inspection process has been followed correctly, do own quality check to ensure the car is clean and deliver the vehicle to the customer. Develop sound relationships with the manufacturer’s representatives and keep up to date with all manufacturer programs. Maintain effective oral and written communications with customers and work colleagues. Create and maintain professional working relationships. Protect the company against risk.Try to achieve monthly targets in line with what the guideline is.(Sales,Test Drives, Quotes, Prospecting). Keep CRM system up to date.Prepare quotes and follow it up with the client. Revert back to customer with the offer. Keep customer informed if a vehicle was ordered. Do E-learning on SABA.Attend other training courses when booked on it. Have knowledge of all the models. Be able to do a “walk around” per model and talk the customer through the operation, features and benefits.Have knowledge of new product launches. Contact potential customers to advise them.

Previous Company: Smith Power Equipment Position: Dealer Sales Manager – Forklifts Street Address: 2 Lascelles Road, Meadowbrook Reporting to: Mr.Tom Bloom – General Manager KIPOR Period: 1 November 2013 – 31 May 2015 Reason for Leaving: Retrenched

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DUTIES AND RESPONSBILITIES

Aggressively seek and appoint Dealers suitable to successfully sell and promote the KIPOR brand of Forklift Trucks in various areas.Discuss and set targets per dealer.Discuss sales strategies per dealer suitable to their area. Keep in contact with existing Dealers.Arrange demonstration equipment for use by end user if and when applicable. Assist dealers in closing deals.Train dealer’s staff. Accompany dealer staff to a customer if requested.Comprehend a client’s application and aim to sell the correct solution.Be present when delivering ordered units to clients.Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close. Sales of new and used forkliftsCompile quotes Enhance client/dealer relationships. Follow up on leads and referralsMaintain client database Travel as per business requirementsManage and maintain a pipeline of potential business and ensuring all sales administration is current and up to

date. Do cold canvassing.Responsible for the credit control function of rental customer and dealerships which I am responsible for. Prospecting for new clientsConduct site assessmentsAssist in marketing events and product exhibitions. Prepare weekly and monthly sales reportsPrepare quotes on online system and do follow ups

Reason for leaving: Retrenched

Previous Company: Smith Power Equipment Position: Sales Executive – Forklift rentals Street Address: 14 Derrick Road, Spartan, Kempton Park Reporting to: Mrs. Jane Ellett Period: From 16 February 2013 to 31 October 2013

Reason for change: The Company intended to sell the rental division and was moved over to the sales division.

DUTIES AND RESPONSBILITIES

Aggressively seek new rental business in mainly the Johannesburg area.Keep in contact with existing customers.Prepare and present quotes to client.Arrange demonstration equipment with a coordinated operator, in order to close a transaction. Comprehend a client’s application and aim to sell the correct solution.Be present when delivering ordered units to clients.Actively and successfully manage the sales process: lead generation; credentials pitch; asking questions; solution pitch; negotiation; close. Manage and maintain a pipeline of potential business and ensuring all sales administration is current and up to

date. Have a thorough understanding of clients marketing objectives including their Return on Investment (ROI) objectives, annual budgets and Capex etcetera.Do cold canvassing.

Previous Company: Heads TractorStreet Address: 212 Van der Hoff Road, Hermanstad

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Position: Sales Manager: ConstructionReporting to: Mr. Levyno Botha – Product Support and Workshop Manager 082 492 6341 Period: 22 October 2009 –January 2013 Reason for leaving: Was head hunted by Mrs Jane Ellett of Smith Power Equipment - Resigned

DUTIES AND RESPONSIBILITIES

Selling of Equipment and parts- Earthmoving equipment parts, Tractor parts, Tractors and Implements, Forklifts Seeking business and setting appointments with customers in the areas allocated to me.

Be aufait with features and benefit of all product lines.Prepare and present quotes to client. Assist clients to arrange finance Arrange demonstration equipment with a coordinated operator, in order to close a transaction.Comprehend a client’s application and aim to sell the correct solution. Aggressively seek new businessAssist in delivering ordered equipment to clients.

Previous Position: Sales Executive Company: Super Group Industrial Products

Unit 10, Highway Business ParkPark Avenue North, Centurion

Position: Business Development ExecutiveReporting to: Mr. Deon van RooyenPosition: Acting Sales Manager

Gary Bakos – Dealer PrincipalPeriod: 1 February 2007 until 27 February 2009Reason for Leaving Retrenched, based on LIFO conceptResponsibilities: Same as Below

Previous Position: Sales ExecutiveCompany: Super Group Commercial Vehicles

1 Dr Vosloo Road, Barlett, BoksburgPeriod: February 2007 to 30 April 2007Reporting to: Mr. Paddy Ovens – Branch Manager – 083 600 4725 Got transferred to Centurion Branch

DUTIES AND RESPONSIBILITIES Selling of new Commercial vehicles and Earthmoving equipment Called mainly on Plant Hire, Civil and Construction companies. Strive to sell 5 units per month. Have my own customer base.Sell stock within guided profit margins.Obtain cover prices on stock that potential customers want to use as trade- ins/deposit, from reputable used Truck Dealers.Be aufait with features and benefit of all product lines.Prepare and present quotes to client. Assist clients to arrange finance Arrange demonstration vehicles, with a coordinated driver trainer, in order to close a transaction.Comprehend a client’s application and aim to sell the correct solution. Do cold canvassing Obtain quotes for any additional equipment; from Body Builders, Hydraulic Equipment Companies, Crane Companies etcetera. Be responsible for the dropping and collection of the truck to and from the above suppliers as well as the regular follow up to ensure that deadlines are met.Ensure all documents are in place when delivering a truck to a client/client collecting a truck.Demonstrate the features and explain the advantages and benefits.

Previous Position: Sales Executive New & Used TrucksPeriod: 1 May 2005 –31 January 2007

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Company: T Tas Automotive (Authorized MAN Dealership) Lower Germiston Road Rosherville 011-6269620

Reporting to: Dealer Principal: Mr. Mark Templeton initially– 083 440 9338 Sales Manager: Mr. Cobus Smit for 6 months Sales Manager: Allen Busse for 6 months

DUTIES AND RESPONSIBILITIES Strive to be in a position to sell an average of 5 new units per month within the 1st 6 months of being employed.Have my own customer base from which I can work from.Aim to visit 4 new customers per day.Sell stock within guided profit margins.Obtain cover prices on stock that potential customers want to use as trade- ins/deposit, from reputable Dealers or MAN Truck & Bus.Request Financial Assistance from MAN Truck & Bus when one stands a chance to loose a sizeable transaction.Attend training programs on a regular basisBe aufait with features and benefit of all product lines.Prepare and present quotes to client. The target is 20 quotes per month.Arrange demonstration vehicles, with a coordinated driver trainer, in order to close a transaction.Comprehend a client’s application and aim to sell the correct solution. Do cold canvassing if it is within your ability and personality to do so.Request MAN Truck & Bus to complete export quotes when necessary.Obtain quotes for any additional equipment; from Body Builders, Hydraulic Equipment Companies, Crane Companies etcetera. Be responsible for the dropping and collection of the truck to and from the above suppliers as well as the regular follow up to ensure that deadlines are met.Ensure all documents are in place when delivering a truck to a client/client collecting a truck. Demonstrate the features and explain the advantages and benefits.

Reason for Leaving: Company was selling off non-core businesses, was eventually sold to Imperial Group. Super Group approached me.

Previous Company: Control Instruments Automotive (Pty) LtdPeriod: 28 February 2004 to 28 February 2005 Position: Business Development Executive,

Aftermarket Parts & Accessories and Original Equipment Manufacturing.Reason for Leaving Retrenched

DUTIES AND RESPONSIBILITIES Project Management covering the areas of: – (New Product Brief, Customer Specific Requirements. Process flow chart and Control Plan).Develop new products and peripherals.Monitor and achieve sales budgets.Develop Company sales strategy, costing//pricing guidelines.Manage and maintain pricing management.Identify and pursue significant big value, potential sales lead.Formulate retention strategies.Review and enhance products with respect to benefits.Develop; implement sales forecasts for new products.Design promotional plans implement and manage promotion.Establish new distribution channels.Appoint potential distributors, set targets and monitor performance. Calling on Clients (Automotive Dealers, Truck Dealers, Corporate Companies, Fitment Centers and Service Agents around the Country).Selling of products such as: Audio, Multi media and Fleet Management Systems (Infotainment).

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Continuously seek new business from P & A Divisions, Truck Dealers and Original Equipment Manufacturers. Attend “Road Shows” during the year. Monitoring of competitor activities. Performing marketing intelligence and be aware of developments within the market.Create and design “tools” for sales persons within Dealership.Train staff within Dealership on our Audio Product Range.Ensuring increased listing of our products with P & A’s.Fulfill administrative tasks within my environment. Responsible for Stock forward planning and ordering of such stock for my Department

COMPANY: Super Truck & Cab, East Rand, a Division of Super Group Period: 17 September 2001 – 27 February 2004:Position: Sales ExecutiveReason for Leaving Resigned

DUTIES AND RESPONSIBILITIES

Sell product to a mix of customersAdvice customers correctly on all stock sales items available relating to the applications and affordabilitySeek new business all the timeCollect deposits Assist customers in obtaining financeEnsure Finance application documents are completed correctly and all accompanying documents are in order, prior to handing it to the Bank Coordinating in-house finance applications when available. Be present when a client collect his/her truck/trailer and have all relevant temporary permits, invoice, diesel slip, natis document, Roadworthy Certificate ready. Also ensuring that all monies are paid prior to them collection their stock.Provide all clients the best possible service at all timesHave a very good, daily knowledge of the stock in all branches.Complete a monthly commission claim sheet and hand it in on time.Tracking the progress of vehicles in the workshop, ensuring delivery dates are met.Be aware of competitor strategies.

Reason for leaving Commissions were paid out well after the due date of the 25 th of every month. No in-house finance available that limits my selling power.No standard benefits. I got along very well with all staff members including my M.D. I do not foresee a career for myself in the Company. No sales training or sales aids are available.

Achievements I was the 1st female employed by the Company who achieved better results than all my male co-workers. I made history in the Company by obtaining the business of The Reclamation Group who is part of the Bidwest Group for the Company for 2 years in a row.

I wrote up certain procedures like: sales person control sheets for both walk in and phone in clients who were to be used by the Receptionist in order to fairly allocate clients. I wrote a Cash Sale Procedure.Developed many forms such as: Commission Claim Sheet, Trip Analysis sheet, Leave application form for the Company to use on a regular basis. These forms seem very elementary, but did not exist. I was asked by the Managing Director to record minutes of Sales Meetings held and distribute them after he has vetted it.

COMPANY: Autoplus (Division of Bosal Group)Period: 1 January 2001 to 31 August 2001 Position: Sales Manager Reason for Leaving RetrenchedReporting to Pieter Aucamp – Sales & Marketing Manager

DUTIES AND RESPONSIBILITIES

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Aim to have the correct product, customer and Geographic mix.Work effectively with co-workers and channel units. Learn new skills by exerting myself to gain hands-on experience on the shop floor. No deviation is allowed from project specifications.Ensure growth in Fleet/Trade Business in all product groups.Promote, improve and uphold Speedy Tyre and Exhaust image and build the brand name at all times. Arrange shop & Company promotions, coordinate requirements with Regional Newspapers.Identify customers and plan calls accordingly.Assist with the collection of account payments when necessary.Minimize possible bad debt, by calling regularly on clients.Set and achieve targets and objectives.Negotiate discounts and service packages for Fleet, Trade customers within my regions.Submit weekly/monthly reports and planning timeously.Assist with training of Shop Managers on how to visit customers and build relationships with them.Identify potential areas for new shops.Motivate shop managers and their staffs.Complete Market Surveys in new and current areas when the need arises.Identify possible new product lines, suggest it to Management, promote and develop same.Ensure minimum standards are applied in shops (10 point safety checks, tyre thread width is measured, balance for life cards are handed out to customers and Product/Price guarantees are handed to customers).Develop new Administrative procedures to streamline systems within shops. (Print quotations from on-line systems and use a list to book customer’s vehicles in).

COMPANY: Gestetner (Pty) Ltd Pretoria.Period: 3 July 2000 – 15 December 2000 Position: Sales ExecutiveReason for Leaving Preferred to be back in the Motor Industry environment/.

DUTIES AND RESPONSIBILITIES

Conduct Boardroom presentations.Selling value added services.Telephonically contact at least 20 prospective clients per day.Obtain a minimum of 7 appointments per day.Execute at least 4 quotes per day.Meet monthly target.Project a professional image.Promote the Company and its products at all times.Entertain clients in an appropriate manner.Work together in a team in a proficient manner.Be creative in considering new ways of increasing business.Conduct daily business in an honest and ethical manner.Invite at least 5 clients per week to a breakfast presentation.Execute all documentation relevant to contracts, contacting at least 3 asset based finance houses in order to obtain contract approval.Sign a Maintenance agreement with every contract.

I studied towards my Certificate in Estate Agency during the period of non-employment between Mandarin Distributors and Gestetner and passed the exam in June 2000.

EMPLOYMENT HISTORY AT MANDARIN DISTRIBUTORS

Total period of employment 5 ½ yearsPositions listed in order from last to first at this Company

D. Position Credit Manager1 March 2000 to Mandarin Distributors30 April 2000 Importer of Electronic goods relating to Motor Industry

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10 Thora Crescent, Wynberg Extension 3, Sandton, Jhb.0027 11 4448445

Reporting to Managing Director

Staff reporting to me Credit ControllerAccounts Clerk

DUTIES AND RESPONSIBILITIES

Achieve monthly collection budget.Ensure maximum productivity from staff members, keeping them motivated at the same time.Aim for minimum bad debts and maximize payment terms.Write up a Standard Operating Procedure.Assist staff members in their specific areas.Strive to investigate and solve account queries in the shortest possible time.Responsible for the entire function securing credit lines, increase/decrease of credit facility, and opening of accounts, update of customer profiles.Visit customers who encounter financial difficulty, and together work out a plan of paying off accounts.Do reconciliation’s of accounts.Attend Credit Guarantee workshops and any other committees or Companies where information can be swapped and shared to prevent possible bad debt and to circumvent bad debtors who are issuing RD\stop payment cheques.Authorize all orders raised in the Company, in line with credit limits and payment terms. Administer the entire bad debt claims procedure relative to Credit Guarantee.Perform any other duties, which may reasonably be expected from time to time relating to my Department.

Reason for Leaving Company was downsizing and could no longer offer employment at the level at which I could best perform. I achieved success in the area of field marketing and wanted to get back into this field.

C. Position Admin & Logistics Manager1 October 1998 to Mandarin Distributors 28 February 2000 10 Thora Crescent, Wynberg Ext. 3, Sandton, Jhb

Reporting to Managing Director

Staff Reporting to me 1 General office person, 1 Receptionist (Directly) and In coordination with the M.D. all management staff members.

DUTIES AND RESPONSIBILITIES

Ensure minimum financial risk/loss to the Company with the lowest input/expense as opposed to the credit management function.Aim to have fully motivated staff members to ensure maximum productivity and lowest absenteeism.Achieve debtor’s collection target.Responsible for the entire function relating to the appointment of sales agents, cancellation, setting of targets, advising them of new products, and motivate to achieve their goals, always ensuring sufficient profit is made.Handle the Administration of Credit Guarantee and all their relevant sub-departments.Plan and implement methods of increasing profit and at the same time minimizing bad debt.Responsible for the entire human resource function, including appointing staff, the handling of disciplinary hearings within, The Basic Conditions of Employment guidelines.Ensure that each employee is in possession of an updated job description, ensuring they understand the objectives within their position.Obtain S.A.B.S. approval for all relevant products.Negotiate the best pricing structure with relevant courier Companies.Assist in any all area of the Company when called upon to do so.Be responsible for fleet of Company vehicles, making sure they are serviced regularly and in a roadworthy condition at all times.

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Reason for leaving Contract expired

B.Position Assistant Sales Manager1 September 1996 to Mandarin Distributors 30 September 1998 10 Thora Crescent, Wynberg Ext. 3, Sandton, Jhb.

Reporting to Managing Director

Staff reporting to me 3 sales representatives and 1 Sales assistant

DUTIES AND RESPONSIBILITIES

Achieving the personal and branch budget monthly with maximum profitCollection of payments. Calling on and soliciting new business from Franchise Dealers, Retail outlets, Car Accessory Installers and Hyper Stores.Negotiate keen pricing on bulk quantity deals. Complete Monthly and weekly calling schedules, always including time for canvassing for new business.Sell added product to all customers. Negotiate advertising assistance with the Company on behalf of customers.Assist with collections and deliveries of stock and repairs. Implement ideas to increase business and obtain new customers.Design sales promotions as required.Propose an annual Business Plan for the Company.Compile an annual sales budget based on the expense budget.Ordering of stock from local suppliers.Forecasting of product ranges and proposed new product lines.Overseeing all administrative responsibilities of staff members.Strive to sell all stock items evenly, preventing excess stock situations and when that occurs, design and implement action plans.Always motivate myself and staff members.

Reason for leaving Promoted

A. Position Sales Representative1 September 1994 to Mandarin Distributors30 August 1996 10 Thora Crescent, Wynberg Ext. 3, Sandton, Jhb

Reporting to Sales Manager

DUTIES AND RESPONSIBILITIES

To achieve my personal budget every month with maximum profit input and ensures that my customers are up to date with their payments.Achieve monthly target with maximum profit input.Collection of customer payments.Complete of monthly and weekly calling schedules, always allowing time for canvassing new business.Complete daily call sheets and dealer contact reports.Sell added product to all customers.Negotiate advertising assistance for customers.Assist with collections and deliveries.Propose new ideas to increase business.Design and assist in implementation of sales promotions as required.

Reason for leaving Promotion

Leadership qualities I represented Mandarin at the Electronic Association Committee.

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EMPLOYMENT HISTORY AT SAMCOR now known as (Ford Motor Company South Africa)

Total period of employment 14 ½ yearsPositions listed in order from last to first

| F. Position Product Manager1 August 1991 to Samcor (Marketing) (Pty) Ltd30 August 1994 Motor Vehicle Manufacturer

Simon Vermooten Drive, Waltloo, Silverton

Reporting to Marketing Manager

K.P.A Meet monthly sales target in each category of Accessories.

DUTIES AND RESPONSIBILITIES

The entire marketing function of Product, Pricing, Distribution, Promotion, Purchasing and Development of any aftermarket accessories for all vehicles manufactured and distributed by Samcor and its dealer network.Develop an accessory catalog, which was placed in each vehicle’s cubbyhole together with a Design and Layout Company.Responsible for the development of accessories for all vehicles manufactured by Samcor (Ford Motor Company South Africa).Minimize annual price increases from Suppliers.Maximize cost savings.Organize and personally attend Road shows, which took place around the Country.Increase the product range by adding viable new accessories, which could increase the turnover and profit.Visit supplier’s premises on a regular basis.Ensuring that all sales staff at dealer level, was constantly aware of which accessories formed part of the range and that the Dealership staff knew how to order the items.Responsible for testing of all aftermarket installations on electronically operated accessories (air-conditioning/car audio).Issue bulletins whenever a new product was launched.Encourage and assist dealers in purchasing bulk stock items (hand cleaner, anti freeze)Issue a standard Accessory Catalog and kept it up to date at all times.

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Reason for leaving I moved to Johannesburg. I was very keen to move into a Sales Environment, which was not possible at Samcor.

E.Position Credit Controller 1989 to August 1991 Samcor

Reporting to Financial Controller

DUTIES AND RESPONSIBILITIES

Achieve monthly target of receivables.Control dealer credit lines and propose new lines when necessary.Follow up and resolve dealer parts buybacks.Reconcile dealer accounts.Actioning outstanding receivable.Resolve Dealer account queries.Review and analyze the status of dealer accounts on an ongoing basis.Produce and analyze monthly status report in respect of any overdue accounts.Maintain and update dealer files.Administration of “One Time Buy” accounts.Posting of statements.Banking.Prepare rebate and interest charges.Suspend supply of parts when necessary.Reconcile and administer export accounts.

Reason for leaving Promotion

D. Position Systems Operator 1985 to 1988 Samcor Reporting to Business Management ManagerDUTIES AND RESPONSIBILITIES

Punching of Dealer Network Trial Balances from written and computer printed data.Scrutinize accuracy if input.Executing magnetic tapes.Highlight adverse performance areas and bring it to the Dealers’ attention.Mailing Operating statements of Dealers.

Reason for leaving Promotion

C.Position End User Computing Coordinator 1983 to 1985 Samcor Reporting to End User Computing Manager

DUTIES AND RESPONSIBILITIES

Training employees on various computer software packages e.g. Lotus and Word processing and Main frame systems.

Market training facilities to all employees.Stock ordering.

Reason for leaving Promotion

B. Position Administration Clerk 1981 to 1983 SamcorReporting to Dealer Development Manager

DUTIES AND RESPONSIBILITIES Co-ordination of new Franchise Agreement applications

Reason for leaving PromotionA. Position Typist

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1980 to 1981 SamcorReporting to Inventory Control ManagerResponsibilities Typing of mainly spreadsheetsReason for leaving Promotion

Leadership skills Samcor I served on the Salaried Liaison PanelTeam Leader of Daruma, of which our motto was working together and striving for customer excellence.

References

Hannie BrussowMercedes-Benz CenturionNew vehicle sales manager012-6413015 or 082 562 8860

Tom BloomSmith Power Equipment – KIPOR DivisionGeneral Manager011-2842017 or 082 330 0805

Adele RenneySmith Mining Equipment (Pty) Ltd Group Human Resources Manager011-2842022 OR 071 102 7261

Jane Ellett Spartan Truck Hire – forklift division. Retired living in HermanusPreviously at Smith Power Division, heading the forklift rental division.074 113 7555

Levyno BothaProduct Support and Workshop ManagerHeads Tractor – 012-3798881

Rodney Wood Heads Tractor – Partner and Managing Director Tel: 012-3798881

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Deon van RooyenOwner at North West Power Star 083 433 2892 or 012-2528525/6

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