Mushtaq Ahmed Khan Email:afridi11184@hotmail.comCell: 0333-5644035Flat # 121, Block # 06, G-11/4, Islamabad

PROFILE

Having Good academic and professional skills with attitude of attaining great professional achievements. Looking for a challenging career in a reputed organization. I am an organized individual who is used to work in a fast moving environment. I am used to working with targets and meeting them. I have improved my managerial and technical skills.

WORK EXPERIENCE

Lucky Cement LimitedMarketing Officer (June 2013 to till date)I am responsible of daily correspondence with old and new customer, planning 500MT to 600MT quantity on daily basis and also uphold daily despatches from plant. Prepare invoices, Quotations for new & current projects. My scope of services includes the following institutional projects: FWO, CWO, NLC, SNGPL, etc.

Customer Services Representative (Jan 01-2011 to June 2013)Responsibilities: Provide online Solution to the Customer, and to satisfy them in all aspects of the services provided by the Company. Forwarding their queries/complaints to the concerned departments where needed, and sharing customers’ feedback, with the management, on different products launched in the market while maintaining KPIs with the maximum level of quality.Numetrics Pvt Ltd. (Jan 01-2009 to jan 2012) Manager Admin (Role & Responsibility)

Organization give me full authority of office management Administration, file management, take care of stationary, Accounts, Transports, Bank Account record include staff salary.

Quality Management Systems.9000 (Jan 2003 – Aug 2008)A.M Marketing-(Responsibility)Responsible to initiate the marketing plan through our in-house developed software called QMS-Marketing Assistant. My job is to ensure that I contact new potential customers as well as remain in touch with old clients to get more consultancy projects, my scope of services includes the following regions: Islamabad, Rawalpindi, Peshawar, hattar, kahutta.I have got numerous high profile projects for my company through use of marketing techniques & consider myself as a key component of my team.

INFOSPAN PAKISTAN (14th july 2008 – Dec 2009 evening shift)Faxing Agent Working for INC. preparing & making document for companies, likes Bills, Reports, Order, HCFA, Lien, Demands, Appeals, and all that information put on the cover sheet and send it to INC company.

EDUCATION: Bachelor of Arts

TRAININGS:1. Files management Training from (QMS.9000)2. Telemarketing Strategies3. English Course from National University of Modern Languages (NUML)4. Quality Management System ISO 90015. Environmental Management System ISO 140016. Training on MS Office 2007

REFERENCES: Referees available on request.