MULTI-VENUE EXCLUSION

Moving Towards a Nationwide System

Intro MVES

1. Exclusion. What it is around the world.2. MVE Working Group. 3. MVE – Nelson, Dunedin, Invercargill. 4. MVE Pathways.5. Who needs to do what – the Matrix. 6. Auckland MVE.7. Moving Forward.

Outline

Use of the Exclusion Process around the World

• Many Countries have rules for self-exclusion from Gambling Venues

• Intended for self protection against problem gambling

• Pre commitment not to gamble• Intended to be enforceable• Typically include:

– Forfeiture of chips, – Removal from mailing lists– Removal from the venue

Self Exclusion

DO• Think of it as an Advance Mental Health

Directive• Recognise this as an effective treatment tool• Be clear about what the Act requires

DONT• Think of it as a Contract or Trespass order• Not the first treatment intervention for clients• Make up your own system• Depart from the Act

Exclusion Process In New Zealand

MVE in Nelson

Initially• First exclusion in 2003.• 2 year ban period.• Low compliance rate from venues = resistance.• Breach of Order = DIA involvement Now • Most Exclusion Orders via PG Services• 6 month ban.• 95% venue compliance rate.

Gambling Act Exclusion OrderClients Name

AddressDOB

Order Expires

MVE in Invercargill

• 6 Trusts/ Societies• 4 Clubs• 23 Venues• 329 Gaming Machines• 50,328 Population • 25 S/E per year

2x Hui (2008) – Trusts/Societies/Clubs, DIA, Phaseill, PG Counsellor

MVE in Dunedin

•Adaptation on our part from pot-shot mentality to collaboration.

•Mutual problem identified

•Listening to the problems the societies and venues were having with exclusion.

•Creatively finding solutions.

•Continual dialogue and follow up, especially in cases of a breach.

Making it Work – Relationships

MVE Working Party

Focus of Group • Shared desire to ensure exclusions,

specifically multi-venue exclusions, are used appropriately and effectively

• Greater consistency between regional MVES• Greater availability of MVE

Multi-venue Exclusion Pathways

Provider Facilitated MVE

Who’s Involved?

Multi Venue Exclusion Matrix of Stakeholder Contributions

Problem GamblersLegal Obligations Not to enter areas from which they are

excluded

Roles and Responsibilities

Initiate self exclusion and provide personal information to coordinator and venues

Philosophy Developing a Robust System to empower problem gamblers

Competencies

Venue Managers

Legal Obligations •ID, Approach and Inform potential problem gamblers•Issue exclusion orders•Enforce orders

Roles and Responsibilities

•Know who is in the gambling area•Provide info on MVE•Collect information•Communicate with the MVE coordinator

Philosophy Developing a Robust System to empower problem gamblers

Competencies Ability to motivate staff

Corporate Societies (Gambling Trusts)

Legal Obligations Nil

Roles and Responsibilities

Training and promotion of Harm Minimisation and the MVE

Philosophy Developing a Robust System to empower problem gamblers

Competencies A through knowledge of the MVE system

MVE CoordinatorLegal Obligations Privacy Act

Roles and Responsibilities

•Liaise with the PG and venues•Screening for co-morbidities etc•Educate venues•Follow-up with the PG•Monitor and act on breaches•Complete admin functions

Philosophy Developing a Robust System to empower problem gamblers

Competencies Understand the complexity of PGing and the ActReliability and thoroughness

Treatment Service ProvidersLegal Obligations Nil

Roles and Responsibilities

•Refer to, and receive referrals from the MVEC •Complete MVE process as required•Build a relationship with venues

Philosophy Developing a Robust System to empower problem gamblers

Competencies •Understand the benefits of a public health approach •Ability to work with venues

Department of Internal AffairsLegal Obligations Ensure compliance with the Act

Roles and Responsibilities

Work with and educate Service providers and venues to facilitate MVE

Philosophy Developing a Robust System to empower problem gamblers

Competencies Balance education and enforcement

Ministry of HealthLegal Obligations Develop and implement MVE as part

of the Triennial Harm Minimisation Plan

Roles and Responsibilities

•Educate Service Providers•Develop a MVE funding and recording system•Produce and fund a pack for MVEC’s

Philosophy Developing a Robust System to empower problem gamblers

Competencies A through understanding of the Public health and clinical contribution of MVE

Initial Consultation: • Request by DIA to takeover SkyCity Class 4 MVE

Process - Dec10 • DIA meeting with Societies re SkyCity MVE Project

and potential Auckland MVE - Feb11 • Met with Auckland Service Providers re SkyCity and

potential Auckland MVE - Feb11 • Develop process and forms for SkyCity MVE

Process - Feb/Mar • MVE Collective Working Group meetings - develop

consistency in process/forms Feb/Apr • Meeting to confirm the provider/s for Auckland MVE

Coordination Service - April

Auckland MVECS

Implementation Rollout• Utilise MVE Collective Process and Forms • Follow up Society meeting - TBC Mid May and by

DIA invite • Regional Venue Meetings i.e. North, South, West,

East - TBC May-June • Follow up with individual service providers - explain

process/forms - TBC June • JAM Meeting - TBC June • Estimated 1 July 2011 start date

Auckland MVECS

Moving Forward

Queenstown

Far North

Invercargill

Nelson

Hamilton

Dunedin

Rotorua

Tauranga

Auckland CBD

Moving Forward

Queenstown

Far North

Invercargill

Nelson

Hamilton

Dunedin

Rotorua

Tauranga

Auckland CBD

Lower Hutt

Auckland

Gisborne New Plymouth

Palmerston North

Wanganui

Auckland MVECS