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Page 1 of 8 MULTI-FACTOR AUTHENTICATION SDSU employs Duo for multi-factor authentication as an added layer of protection to access resources. Follow these steps to enroll, add devices, and get started. I. GETTING STARTED STEP 1 Download and Install the Duo Mobile Phone App If you have already installed the Duo mobile phone app, please skip to the next page, otherwise, download the Duo mobile phone app for your device before you continue: Android: https://play.google.com/store/apps/details?id=com.duosecurity.duomobile iOS: https://itunes.apple.com/us/app/duo-mobile/id422663827?mt=8 For these instructions, we will use Duo iOS app setup as an example. The Android process will be very similar. STEP 2 Search for the Duo mobile app in the app store and download it to your iOS device.

MULTI-FACTOR AUTHENTICATION · 12.03.2020  · MULTI-FACTOR AUTHENTICATION . SDSU employs Duo for multi-factor authentication as an added layer of protection to access resources

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Page 1: MULTI-FACTOR AUTHENTICATION · 12.03.2020  · MULTI-FACTOR AUTHENTICATION . SDSU employs Duo for multi-factor authentication as an added layer of protection to access resources

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MULTI-FACTOR AUTHENTICATION SDSU employs Duo for multi-factor authentication as an added layer of protection to access resources. Follow these steps to enroll, add devices, and get started.

I. GETTING STARTED STEP 1 Download and Install the Duo Mobile Phone App If you have already installed the Duo mobile phone app, please skip to the next page, otherwise, download the Duo mobile phone app for your device before you continue:

Android: https://play.google.com/store/apps/details?id=com.duosecurity.duomobile

iOS: https://itunes.apple.com/us/app/duo-mobile/id422663827?mt=8

For these instructions, we will use Duo iOS app setup as an example. The Android process will be very similar.

STEP 2 Search for the Duo mobile app in the app store and download it to your iOS device.

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STEP 3 You will see the Duo mobile app installed.

STEP 4 Have your phone nearby as you will later be prompted to scan a bar code with the Duo mobile app in order to register your device with the SDSU Duo application.

II. REGISTER YOUR DEVICE STEP 1 To self-register your phone number, go to the SDSU Duo Site: http://duoportal.sdsu.edu

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STEP 2 Type in your SDSUid identifier and password.

STEP 3 Start the setup to enable two-factor secure authentication and follow the on-screen prompts.

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STEP 4 Select the type Mobile phone option and click Continue.

STEP 5 Enter your ten-digit cell phone number, verify that it’s correct, and wait for the next confirmation screen.

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STEP 6 After you verify that the phone number is correct, place a check mark in the box and click on Continue.

STEP 7 Describe the type of cell phone you are using (e.g. iPhone, Android).

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STEP 8 Click the I have Duo Mobile installed button.

STEP 9 The screen will display a bar code that you need to scan with your cell phone’s Duo mobile app. Follow the on-screen prompts.

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STEP 10 With the Duo mobile app open on your cell phone, scan the barcode. If you are prompted on the mobile app to allow access to your camera, select the OK option. An automatic passcode will be generated that will register your device with the SDSU Duo security.

STEP 11 After a successful registration, you will see the following screen, which confirms that you can authenticate to any Duo-protected service.

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STEP 12 After your device is registered, you can add another device (optional) and select what authentication method behavior you will get when you log in (e.g. Push notification or call). You can select Logout when you are done.

Contact Info If you are having problems please email the IT Security Office at [email protected]. A publication from IT Security Office, San Diego State University, San Diego, CA, USA ©2019