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8/18/2019 Multi-cultural Team Management
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MULTI-CULTURAL TEAM
MANAGEMENT
TE M EFFORT BY :
ANNYATAMA BHOWMIK
AVIJIT ROYBISWAJIT BANIK
JEET CHAKROBORTY
MRINMOY CHATTERJEERAHUL MAJUMDAR
SUDIPTA DEY
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OBJECTIVE OF THE
STUDY To increase student's awareness of the challenges of
interacting in multicultural collaborations and thestrategies that might be employed to manage thesechallenges to lay a fully functional team.
To explain challenges faced by Multicultural team andhow to manage them
To give recommendations on effective management ofmulticultural team.
To explain to what extent the multicultural team can be
managed
To explain to which extent the multicultural teamdiversity can be used for the benefit of the organization.
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CHALLENGES FACED
Direct versus Indirect communication
Trouble with accents and fluency
Differing attitude towards hierarchy
and authorityConflicting norms for decision making
Difference in working style and qualityof work
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STRATEGIES
ADAPTATION
STRUCTURAL INTERVENTION
MANAGERIAL INTERVENTION
EXIT
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ADAPTATION
Perfectly !r"# $f te%& &e&'er#$ll$() %cce*t c+lt+r%l ,$-ere(ce.
W%#te# le## &%(%)er$%l t$&e.H$)/ $(0!l0e&e(t !f te%& &e&'er#.
Le%r($() *r!ce##.
Re#*!(#$'$l$ty #/%r$() %# te%&&e&'er# 1(, #!l+t$!(# !f /! t!#+#t%$( $t/ t/e ,$-ere(ce#.
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STRUCTURAL
INTERVENTIONRe!r)%($2%t$!( !r Re%##$)(&e(t# %re
(ece##%ry t! re,+ce $(ter*er#!(%l,$#/%r&!(y.
E-ect$0e /e( te%& &e&'er# %re *r!+,3,efe(#$0e3 !r /!l,$() !( t! (e)%t$0e#tere!ty*e# !f !(e %(!t/er.
A(!t/er #tr+ct+r%l $(ter0e(t$!( &$)/t 'e t!#*l$t t/e te%& $(t! #&%ller !r"$() )r!+*#!f &$4e, c+lt+re# !r &$4e, c!r*!r%te$,e(t$t$e#.
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MANAGERIAL
INTERVENTIONRefer# t! %ct$0e *%rt$c$*%t$!( !f
&%(%)er !r te%& le%,er $( ,e%l$()$t/ t/e c/%lle()e#.
Nece##%ry /e( e&!t$!(# !r'e/%0$!r# !f te%& &e&'er# %re,$#tr%cte, !r ,$#r+*te,.
Nee,e, /e( t/ere $# c/%lle()e $t/c!(#$,er%'le %(, &e%#+re%'lec!(#e5+e(ce# #+c/ %# /+&%(
re#!+rce#3 1(%(c$%l !r rel%t$!(#/$*.
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EXIT
L%#t !*t$!( f!r &%(%)$() c/%lle()e#/e( (e$t/er %,%*t%t$!( (!r &%(%)er$%l%(, #tr+ct+r%l $(ter0e(t$!(# $# e-ect$0e.
U(#%t$#1e, te%& &e&'er# !fte( 6+#t#"$* !+t !f t/e re#t !f t/e *r!6ect $f t/ec!(7$ct re&%$(# +(re#!l0e,.
Te%& &e&'er# e$t/er 0!l+(t%r$ly le%0e!r % f!r&%l re5+e#t fr!& te%&&%(%)er# $# t/e 1(%l #!l+t$!(.
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MULTICULTURAL TEAM
EFFECTIVENESS MODEL
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CRITICAL ANALYSIS
M%(%)$() &+lt$c+lt+r%l te% $# &!re ,$8c+lt
C!&&+($c%t$!( #tyle# %re t!t%lly ,$-ere(t c!&*%r$() 'etee(e#ter( te% %(, e%#ter( te%. It $# )ett$() &!rec!&*l$c%te, /e( '!t/ !f t/e#e (%t$!(%l$t$e# %re &$4e,t!)et/er
L%()+%)e %(, c+lt+r%l ,$-ere(ce# %re t/e &%$( f%ct!r# t/%t,$-ere(t$%te t/e te%
Pe!*le $t/ ,$-ere(t c+lt+r%l '%c")r!+(,# %l#! /%0e ,$-ere(te4*ect%t$!( %(, &!t$0%t$!( .
D$-ere(t "$(,# !f c!(7$ct %re e(c!+(tere, $( &+lt$c+lt+r%lte% l$"e &$#tr+#t3 &$#+(,er#t%(,$() !f t/e t%#"3 #c/e,+leetc.
M+lt$c+lt+r%l te% /%0e te%& &e&'er# fr!& ,$-ere(tc!+(tr$e# %(, c+lt+re# $( /$c/ %tt$t+,e# %'!+t t/e$r t%#"# %(,re#*!(#$'$l$t$e# )e(er%lly ,$-er fr!& e%c/ !t/er .
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RECOMMENDATION
K(!le,)e !f 0%r$!+# c+lt+r%l '%c")r!+(,#
C!&&+($c%t$!( %(, l%()+%)e #"$ll#
E-ect$0e c!&&+($c%t$!( e#*ec$%lly l$#te($() #"$ll
Al%y# "ee* 'e$() !*e(9&$(,e, t! e0ery!(e %(,$ll$() t! le%r( (e t/$()#
A'$l$ty t! *r!0$,e )+$,%(ce %(, c!%c/$() t!e&*l!yee# f!r $&*r!0e&e(t
Be %%re !f c+lt+r%l ,$-ere(ce# $( t/e te%.
L$#te( %(, +(,er#t%(, t/e *r!'le !f e0eryte%& &e&'er3 *r!0$,e #+**!rt %(,e(c!+r%)e&e(t.
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RECOMMENDATION CONTD.
M%(%)er #/!+l, 'e %'le t! +(,er#t%(, %'!+te&*l!yee# f+t+re *l%(#3 c%reer !'6ect$0e#3 %(,t/$()# t/%t )$0e t/e& #%t$#f%ct$!(
Kee*$() e5+%l$ty $t/$( t/e te%& ,e#*$te !f,$-ere(t c+lt+r%l '%c")r!+(,#
L$#te( %(, re#*ect t/e !*$($!(# fr!& te%&&e&'er#
Acce*t t/e ,$-ere(ce# %(, /%0e %**r!*r$%tere%ct$!(# t!%r,# ,$8c+lt #$t+%t$!(# .
S+8c$e(t c!&*re/e(#$!( !f c+lt+r%l'%c")r!+(,# %(, 'e/%0$!r#
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TEAM MANAGEMENT
COMPETENCY MODEL.
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THANK YOU IN A
MULTICULTURAL STYLE.