Multi Agent Multi Agent Systems in Systems in

Health Care Health Care Ron NevilleRon Neville

Core conceptCore concept

Virtual software agents represent Virtual software agents represent each component of a real world each component of a real world systemsystem

Agents are persistent, autonomous, Agents are persistent, autonomous, interactive and form a ‘community’.interactive and form a ‘community’.

Represent and negotiate on behalf of Represent and negotiate on behalf of their real world counterpartstheir real world counterparts

Potential to transform the process Potential to transform the process and outcome of health careand outcome of health care

“………“………as big as the Internet”as big as the Internet”

CSO FellowshipCSO Fellowship MAS in health careMAS in health care

CalicoJack.co.ukCalicoJack.co.uk SpinoutSpinout Jackdaw Jackdaw Orange networkOrange network

The Westgate The Westgate Demonstration ProjectDemonstration Project

Appointment Appointment booking with DNA booking with DNA reminderreminder

Repeat Repeat Prescription Prescription orderingordering

Clinical enquiriesClinical enquiries Remote access to Remote access to

core Clinical core Clinical SummarySummary

Appointment BookingAppointment Booking

Human patient makes an SMS Human patient makes an SMS requestrequest

Human receptionist finds ‘best fit’Human receptionist finds ‘best fit’ Agent receptionist remindersAgent receptionist reminders Patient agent confirmation or Patient agent confirmation or

cancellationcancellation

Repeat Prescription Repeat Prescription OrderingOrdering

Real world patient, clerical staff, GP, Real world patient, clerical staff, GP, pharmacistpharmacist

Agent representation and Agent representation and automationautomation

Safety loopSafety loop

Clinical enquiriesClinical enquiries

Convenient, asynchronous, audit Convenient, asynchronous, audit trailtrail

Medium of users’ choice – SMS for Medium of users’ choice – SMS for patient, e-mail conversion for GPpatient, e-mail conversion for GP

Automation of ‘routine’ or normal Automation of ‘routine’ or normal results serviceresults service

Remote access to Core Remote access to Core Clinical SummaryClinical Summary

Basic health dataBasic health data AllergiesAllergies Current MedicationCurrent Medication Past Medical HistoryPast Medical History

D-ToxtD-Toxt

Mobile phone SMS support pre, Mobile phone SMS support pre, during and post detoxification for during and post detoxification for opiate usersopiate users

SARMASARMA

Clinical Trials recruitment moduleClinical Trials recruitment module

Development areasDevelopment areas

Long term health condition supportLong term health condition support

Pharmaco-vigilancePharmaco-vigilance

Social networks for older peopleSocial networks for older people

EvaluationEvaluation

QuantitativeQuantitative

QualitativeQualitative

ConclusionConclusion

MAS…..as big as the Internet?MAS…..as big as the Internet? ‘‘Geekfest’ or a serious clinical topic?Geekfest’ or a serious clinical topic?

Thanks for listening and Thanks for listening and discussing…..discussing…..