Upload
mtsiinc
View
215
Download
4
Embed Size (px)
Citation preview
• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry
• Service Request Management
•Resource Management and Calendar Management
•Asset Management
•Customer Billing Cycle
•Live Customer Chat Interface
MTSI Inc. 714-257-1144 www.mtsiinc.com
Live 2.0 News Feed
Youtube Integration
Trouble Tickets by Phone
Trouble Tickets by Email
Trouble Tickets from Web Portal
DetailedSR Report
Products Catalog
Oracle Call Center On Demand (CCOD) Integration
• CRM On Demand with Integrated Call Center Solutions for the Gaming Industry
• Service Request Management
•Resource Management and Calendar Management
•Asset Management
•Customer Billing Cycle
•Live Customer Chat Interface
MTSI Inc. 714-257-1144 www.mtsiinc.com