Monica T. Jackson1361 Westbury Drive , Philadelphia, Pennsylvania, 19151 215-879-2446 (h) 267-246-1112 (m)monica.terae@comcast.net

SummaryMy career path has allowed me to gain a vast amount of experience as a project engineer and project manager while enhancing my technical and engineering skills. I have experience in managing complex technical projects for domestic and international internal/external clients. Additionally, my experience in pharmaceutical manufacturing facility operations as well as the lead engineer for major utility projects specifically in the Philadelphia area, software testing and design for military aircraft. I am confident that as a well versed professional with multiple technical and business management skills and experience I will prove to be an asset to any organization. As I continue my career path I continually look for opportunities to learn new aspects of the business in an effort to increase my skill set in engineering, project management and leadership for both professional and personal growth. 

  Experience in managing customer projects from commercial turn over to final acceptance. Experience in utilities management and system performance. Experience in electric and gas utilities distribution practices. Experienced in software testing and implementing processes. Experience in working with contractors. Experience in working with multiple team members. Experience communicating verbally and in writing within and outside of the organization. Skilled in developing and implementing standardized organizational policies and procedures. Trained in Deviation and CAPA Management as lead investigator

Professional ExperienceGE Grid Solutions, Power Transformers, Philadelphia, PA Lead Project Specialist January 2016 – August 2016

Alstom Grid, Power Transformers, Philadelphia, PASenior Project Manager June 2015 - December 2015

Provide integrated and customized High Voltage energy solutions for customer substation and power plant projects.

Plan, manage, and deliver projects ($1M to $10M from transfer through to Provisional Acceptance Certificate (PAC).

Ensure that additional business opportunities are pursued and deliver high levels of Customer satisfaction and maximum margin/value turn-key projects

Securing current and/or potential customer contracts Identifying major financial, technical and/or commercial risk & opportunities Monitoring impact of the project and effect on the Business Unit Operating in an international environment with complex internal and supplier

interfaces Single point of contact between customer and internal manufacturing unit to

ensure overall customer satisfaction Support sourcing organization in acquiring outside vendor contracts

Johnson Controls/GlaxoSmithKline, Global Workplace Solutions, King of Prussia, PAElectrical Project Engineer May 2013 - January 2015

Provided electrical engineering support for building efficiency and system upgrades, and the implementation and analysis of technical products and systems for two R&D facilities in Pennsylvania.

Monitor and analyze energy and system reliability data to ensure that buildings and/or systems are performing efficiently

Provide engineering expertise to customer related to system optimization and preventative maintenance planning and execution

Manage and track capital projects for replacement/upgrades of VFD’s , ATS’s and generators, as well as chiller overhaul projects

Conduct Single Point of Failure Assessments for customer equipment Oversee all technical products and system site improvements related to cost and

function to assure customer expectations are met Served as facilities operations lead for Cimetrics Project which monitors system

health and indentifies cost savings opportunities for PA sites Reduce 3rd party spending and reduce materials and supplies spend Achieve and exceed service delivery requirements, performance indicators and metrics Achieve 100% CAPA/QI on-time closure Design, implement, and deliver employee training program around new processes Technical and engineering resource for Operations and Maintenance personnel Assures performance in accordance with established safety processes and

procedures Participated in Root Cause Analysis and problem solving activities as Facility

Operations Electrical Systems SME

Exelon Corporation, Peco Energy, Gas Distribution Engineering and Design, W. Conshohocken, PAProject Engineer September 2010 - May 2013

Managed projects designed to Increase and/or improve the reliability of the gas system that serves customers in the 4 counties surrounding the Philadelphia region.

Assume ownership of gas main installation and capacity projects in support of improving system infrastructure to improve overall reliability

Worked closely with engineering team and leadership to implement cost savings initiatives associated with in-house and contractor work

Tracked major construction projects exceeding 300K for entire gas organization and provided quarterly reports to PA PUC

Conducted bid analysis for larger scale projects > 500K to be contracted out Conducted degradation fee analysis of local municipalities to ensure cost savings for

organization were applied and accurate Coordinated and managed life cycle of project tasks including planning, budgetary,

scheduling, and on site construction activities Developed and managed project budgets within assigned regions Served as direct POC for municipalities where projects are planned Support designers and crews in field walk downs for distribution reliability projects

Supported SME for gas organizations safety and human performance initiatives Completed gas mechanic courses and fire safety training Supported emergency operations center during severe weather and emergency events

Exelon Corporation, Peco Energy, Electric Distribution Engineering and Design, Philadelphia, PAProject Engineer January 2008-September 2010

Managed projects designed to Increase and/or improve the reliability of the electrical system that serves customers within the Philadelphia region.

Assume ownership of conversion and capacity projects in support of improving system reliability

Supported designers and crews in field walk downs for distribution reliability projects Managed regional project budgets under 100K Lead Responsible engineer for $65M Peltz Substation Project Lead Responsible engineer for cable replacement project which replaced 3.19 miles of

aerial cable feeding Sun Oil Refinery in Philadelphia Supported New Business organization in managing the planning and development of

project tasks Participated in utility coordination meetings for the PA Convention Center Expansion

project through connection of temporary service Provided electrical engineering support during the planning and construction phases of

the Sugar House Casino Project. Lead Responsible engineer for City Streetscapes Lighting Improvement Project in

University City

The Boeing Company, Integrated Defense Systems (IDS), Ridley Park, PA Flight Controls Systems Design Engineer June 2002-January 2008

Updated and tested software of flight control systems for military aircraft Avionics Electrical Systems Group using engineering and scientific principles.

Collectively these activities helped to increase individual and test team performance.

Remaining within the estimated 20 hours per test range improved over 50%. Turnaround time for creating new test procedures and scripts decreased by approximately

20%. Efficient use of lab resources increased over 50%.

Supported flight control testing activities at affiliated government military facilities to gain knowledge of system on physical aircraft

Software Review Board focal for Avionics Electrical Systems Capability Maturity Model Integrated (CMMI), Process Focus Group Representative gaining

process development experience for my team – Provided basic test requirements and laboratory training to newly hired test team members

Recognized for accomplishing program requirements to produce software design and integration

Recognized for performance while developing Block B production version software for helicopter program

Professional Affiliations

Member, The Association of Energy Engineers, May 2014 -present Board Member, Best Buddies Pennsylvania, July 2012-April 2013 Member, Exelon African American Members Association, February 2008- May 2013 Member, Network of Exelon Women, March 2008 -May 2013 Member, American Association of Blacks in Energy, September 2008 Member, National Black MBA Association (NBMBAA), July 2006 - present Member, Society of Women Engineers (SWE), December 2006 -present Member, Boeing Women In Leadership (BWIL), July 2003- April 2004 Member, National Society of Black Engineers (NSBE-Alumni Chapter), October 2000-present Member, International Microelectronics and Packaging Society (IMAPS), October 2001-present Member, Alliance for Minority Participation: Temple University, September 2000-May 2002

Activities and Awards

Featured in US Black Engineer & IT Magazine Spotlight, Summer 2012 Participated in Peco STEM program for high school students, 2010 Mentor, GETT-Girls Exploring Tomorrows Technology Program, 2008-2009 Advisor, Peco Explorers Leadership Program, 2008-2011 Active Member, Delta Sigma Theta Sorority Inc., Spring 2007-present Youth Mentor, September 1999- present Recipient, Reid Prettyman Scholarship, August 1999- May 2002 Mathematics and Language Arts tutor for middle and high school students in Philadelphia.

EducationM.B.A., University of Phoenix, Philadelphia, PA, 2006.Major: Business Administration

B.S. Electrical Engineering, Temple University, Philadelphia, PA, 2002.Major: Electrical and Computer EngineeringResearch Project: Nano-Technology: Gallium Nitride Diode Model- Senior Design Project