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MTAC UpdateMTAC Update
Northeast Area Focus GroupOctober 15, 2014
Slide 2
Postmaster General’sMailers Technical Advisory Committee
An association of associations Representatives of the industry – not companies Currently 53 Association members
• One Association Executive and up to Three Association Representatives per Association
Focused on sharing information between the USPS and Mailing The Postmaster General’s Mailers’ Technical Advisory Committee (MTAC) is a venue for the United States
Postal Service (“Postal Service”) to share technical information with mailers, and to receive their advice and recommendations on matters concerning mail-related products and services, in order to enhance customer value and expand the use of these products and services for the mutual benefit of Mailing Industry stakeholders and the Postal Service.
2014 Focus Areas – defined by PMG
First Class Periodical Standard Package Services
Preparation and Entry Visibility/Service Performance and Address Quality Mail Piece Design and Product Development Payment and Acceptance
Slide 3
MTAC Executive Committee Members
Industry U. S. Postal Service
Christopher G. Lien -- Industry Chair (2014-2015)BCC Software585-341-3306Cell: [email protected]
Jim Nemec -- Postal ChairVice President, Consumer & Industry Affairs475 L'Enfant Plaza RM 4016Washington DC [email protected]
Erv Drewek-- Industry Vice Chair & Treasurer (2014-2015)Business Area Leader - Postal Solutions ServicesQuad/Graphics Inc2300 Brown AveWaseca MN [email protected]
Judy de Torok -- Postal Co-Vice ChairManager, Industry Engagement & OutreachConsumer & Industry Affairs475 L'Enfant Plaza SW RM 4437Washington DC [email protected]
Phil Thompson -- Immediate Past Industry Chair (2012-2013)Manager of Postal OperationsQuad/Graphics IncN61 W23044 Harry's WaySussex WI [email protected]
Dale Kennedy -- Postal Co-Vice ChairManager, Business Customer Support & Service475 L'Enfant Plaza SW RM 4541Washington DC [email protected]
Debbie (Branagan) Goldman -- Program ManagerCustomer Outreach SpecialistConsumer & Industry Affairs475 L'Enfant Plaza SW RM 4411Washington DC [email protected]
Slide 4
MTAC Industry Leadership
Industry Leaders: Classes of Mail Industry Leaders: Focus AreasSharon Harrison / First-Class Mail / Major Mailers AssociationAT&T Services Inc: VP, Postal Strategy Finance3900 Channel DrWest Sacramento CA [email protected]
Angelo Anagnostopoulos / Payment / Edison Electric InstituteGrayHair Software Inc: VP Postal Affairs 124 Gaither Dr Ste 160Mt Laurel NJ [email protected]
John Medeiros / Package Services / Parcel Shippers AssociationDHL Global Mail: Director, Postal Affairs7415 Emerald Dunes Drive. Ste 600Orlando FL [email protected]
Lisa Bowes / Service Performance / Natl Alliance of Standard Mailers & LogisticsIntelisent: Manager, Account Services & Postal Affairs597 North Mountain RoadNewington CT [email protected]
Wanda Senne / Standard Mail / Natl Assn of Advertising DistributorsWorld Marketing:Vice President, Postal Affairs1961 S Cobb Industrial BlvdSmyrna GA [email protected]
Bob Schimek / Preparation & Entry (Operations) / IDEAllianceSatori Software: Senior Director - Postal Affairs1301 5th Ave Ste. 2200Seattle WA [email protected]
John Stark / Periodicals / IDEAllianceCondé Nast: Executive Director of Distribution Operations1166 Avenue of the Americas 19th FlNew York NY [email protected]
Steve Colella / Mailpiece Design & Product Development / Association of Marketing Service Providers (AMSP) The Calmark Group: VP- Postal Affairs6755 S. Sayre AveBedford Park, IL [email protected]
Slide 5
MTAC US Postal Service Leadership
USPS Focus Area LeadersVisibility & Service Performance Measurement
Robert CintronVP, Product InformationU.S. Postal Service475 L'Enfant Plaza SWWashington DC 20260-5626(202) [email protected]
Payment and Acceptance
Pritha Mehra VP, Mail Entry & Payment Technology U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-0911 (202) 268-8049 [email protected]
Product Development
Gary Reblin VP, New Products and Innovation U.S. Postal Service 475 L'Enfant Plaza SWWashington DC 20260-1010 (202) 268-6078 [email protected]
Mail Preparation & Entry / Operations
Dave Williams VP, Network Operations U.S. Postal Service 475 L'Enfant Plaza SW Washington DC 20260-7100 (202) 268-4305 [email protected]
Slide 6
MTAC Meetings: Format
Tuesday Morning – MTAC Committee Meetings Face-to-face meetings at USPS Headquarters for some committees
Tuesday Afternoon MTAC General Session – Open General overview of USPS finances, operations, and other areas A 5 to 10 minute update on open workgroups An evening reception typically follows the Tuesday meeting
Wednesday All Day Focus Group Meetings – Closed Opening announcements and recognition of new MTAC members 75 minute discussions per Focus Group, led by USPS and industry
Focus Area Leaders MTAC Business Meeting for current MTAC members only
Thursday Morning Meetings MTAC Leadership and Executive Committee meetings Face-to-face meetings at USPS Headquarters for some committees
Slide 7
MTAC Meetings: Attendance
Meetings are quarterly and held at USPS Headquarters MTAC members are required to attend. Substitutes are not allowed.
Approved Industry experts can attend as guests Each association is permitted a maximum of three guests per year The Association Executive must formerly sponsor the guest The MTAC Executive Committee must approve all guests MTAC Leadership (Focus Area leaders, Executive Committee, and
Ex Officios) may sponsor a guest. However:• The guest should be an industry expert representing a part of the industry that is
not currently being represented by an existing MTAC Association
Becoming an MTAC Member: Check the MTAC Roster posted on RIBBS Contact the Association Executive of an association to which your
employer belongs and find out how the association selects their representative for MTAC
Slide 8
Types of Committees
Group Type
Intended Function
Primary Sponsor / Oversight
Group Participants
Approval of Participants
Timeframe
User Group
Broad, topical “Think Tank” discussion
MTAC Focus Area Leader (postal and/or industry)
Subject Matter Experts (both USPS and industry)
User Group Leaders
Open - No specific end date. Annual review of issue statement.
Work Group
Address defined issue, achieve specific results
MTAC Focus Area Leader (postal and/or industry)
Primarily MTAC Members and industry experts
MTAC Focus Area Leader
Concludes when desired results are achieved (per the issue statement)
Task Team
Quickly address very narrow issue, “fast track” results
MTAC Executive Committee (may also be delegated to Focus Area Leader if subject is specific to an Area)
Selected by MTAC Leadership and Executive Committee
MTAC Executive Committee
Concludes when desired results are achieved (per the issue statement)
Slide 9
Current User Groups
User Group 1 - PostalOne!, SASP, Intelligent Mail Weekly meetings
User Group 2 - eVS/Product Tracking System Monthly meetings
User Group 3 - FAST User Group As needed
User Group 4 – Visibility (CONFIRM) Biweekly meetings
User Group 5 – Addressing Biweekly meetings
User Group 7 – MTEOR As needed
User Group 8 – USPS Promotions Monthly meetings
User Group 9 – Labeling Lists and Data Distribution Weekly meetings
Slide 10
Currently Active Workgroups
138 – eDrop Ship Scheduled to conclude in January 2015 Still working through some active items
143 – Seamless Acceptance Will likely conclude in January 2015 Open items to resolve that are dependent on other workgroups
159 – Evaluation/Recommendation entering product at Hubs Scheduled to conclude in April 2015 Pilot begins in November 2014 with Phase 1 implementation targeted for Feb 2015
162 – Multiple Periodicals in a Wrapper (AKA “Poly wrap”) Will be finalizing recommendations in the next few weeks to conclude late Sept 2014
163 – Third Party Reporting and Invoicing Supply chain responsibility for errors in the event of invoicing due to non-compliance with Seamless
Acceptance, eInduction, and Full Service IMb
164 – Informed Visibility Data Provisioning Improvements Informed visibility data delegation to get more mail into measurement
(NEW) 165 – MDA Support Process Review the MDA Centralized support process and recommend opportunities for improvement to
ensure timely and accurate support for mailers. Scheduled to conclude December 30, 2014
Slide 11
Topics Discussed at August 2014 Meeting
250 pound FSS pallet Industry raised concerns regarding minimum weight of 250 pounds For mailings over 1 million pounds, mailers “may” receive a per job
exception to the minimum threshold based upon local discussion
Network Rationalization Concerned raised regarding potential CET changes
Monthly label lists Still seeing some data quality issues. User Group 9 is reviewing.
No-Show appointments in FAST Agreed to have User Group 3 look into the 33.66% no-show and
26.64% late appointments as reported by FAST
Mail Preparation and Entry
Slide 12
Topics Discussed at August 2014 Meeting
Seamless Acceptance Postage Adjustments Move Update change from 30% sampled to 0.8% census in April ’15
• Industry concerns regarding what type of evidence will be provided
eInduction validation (payment, mis-shipped, duplicate containers, zone, and entry point)
Undocumented containers and MID assessments
Full Service IMb Adoption Full Service invoicing and requirements roadmap recently posted Duplicate MIDs and CRIDs especially for non-profits 79% Full Service IMb adoption was reported
• However, over 45% of the pieces are not being included in measurement
MDA accessibility and support
Payment and Acceptance
Slide 13
Topics Discussed at August 2014 Meeting
Destination entered Standard Letters is 95.44% on time Origin is at 75%
Reviewed reasons for non-measurement of mail No piece scan for some reason despite automation compatible No start the clock data due to FAST appointment or unload issue Invalid entry point for discount claimed Mailer inaccuracies as part of a six week monitoring period Carrier Route flat Non-unique IMb PARS redirection of the mail piece
CASS cycle O has been suspended
Addressing and Service Performance & Measurement
Slide 14
Topics Discussed at August 2014 Meeting
Results from 2014 promotions thus far Branded Color Mobile Technology Earned Value Credit Mail and Digital Personalization Premium Advertising
Review of industry survey results Concerns expressed over Business Customer Gateway registration
Planned promotions for 2015 First Class Mail Color/Trans-Promotional Mail Mail Drive Mobile Engagement Promotion Earned Value Credit Advanced or Emerging Technologies Promotion
Mail Piece Design and Product Development
Slide 15
Meeting Dates for MTAC in 2015
Winter Meeting: February 17 – 19 USPS Headquarters in Washington, DC
Spring Meeting: May 20 Being held in conjunction with National Postal Forum in Anaheim, CA There will be other MTAC related recognition at NPF
Summer Meeting: August 11 – 13 USPS Headquarters in Washington, DC May also include a 50th anniversary celebration (Task Team 22)
Fall Meeting: November 17 – 19 USPS Headquarters in Washington, DC
Questions?Questions?
Northeast Area Focus GroupOctober 15, 2014
MTAC Minutes and Presentations available at:https://ribbs.usps.gov/index.cfm?page=mtac
