In the case of any conflict between the information provided in this user guide and your Microsoft Volume License agreement and/or Software Assurance related terms and conditions, the latter will control.

© 2005 Microsoft Corporation. All rights reserved.

This document is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, places, or events is intended or should be inferred.

MSDN Subscriptions Administration Guide

A reference guide for MSDN Administrators

� Benefit Administration Basics � Additional Topics on Benefit Administration � Transition MSDN Universal Benefits to Visual

Studio Team Edition for Software Architects, Developer or Tester Benefits

� Purchasing or Returning License and Media and Impact to Benefit Administration

� Renewing Agreements and Impact to Benefit Administration

Page 2 of 113 MSDN Subscriptions Administration Guide

Benefit Administration Basics

The MSDN Subscriptions Administration System allows the capability for organizations to allow the MSDN Administrator to assign MSDN benefits to end users. This system is available from the Microsoft MVLS and eOpen web sites. This system allows organizations more control to the MSDN Administrator rather than relying on the end user to administer their benefits. This system also allows administrators to separate their benefits to suit their needs. With this new system, MSDN Administrators can transition their current MSDN Universal Subscriptions to one of the new Visual Studio 2005 roles available. This new tool also allows MSDN Administrators to:

� Be able to quickly add new users and grant immediate access to important benefits.

� Gain greater control and flexibility in distributing MSDN benefits amongst users

� Easily track and manage media kits � View consumption reports regarding the assignment of benefits

This section of the guide covers the following topics:

� Signing in via MVLS � Signing in via eOpen � MVLS Administrators Adding MSDN Administrators � Adding a Single User to the Agreement � Viewing User Details � Understanding Benefit Summary � Adding Multiple Users � Updating User Information & Reassigning Media Subscription Benefit

to Another User � Removing a User � Viewing Shipment Details

Page 3 of 113 MSDN Subscriptions Administration Guide

Signing In via MVLS MSDN Administrators signing into the MSDN Subscriptions Administration System via MVLS can access their agreement(s) by:

1. Enter https://licensing.microsoft.com. Click Sign In.

2. Enter Passport credentials and click Sign In.

Page 4 of 113 MSDN Subscriptions Administration Guide

3. Click MSDN Subscription Benefits. MSDN Administrators will only be able to see agreements that they have been granted access to.

_________________________________________________________________

Note: After clicking MSDN Subscription Benefits, organizations with only one agreement will be taken directly to their agreement. Organizations with multiple agreements will see a searchable page listing all of their agreements to choose from. _________________________________________________________________

_________________________________________________________________

Note: Only users who have already been granted MVLS Administration rights will be able to use the MSDN Subscriptions Administration System. Users who wish to obtain MVLS Administration rights can contact their company’s MVLS Administrator or Notices Contact. _________________________________________________________________

Page 5 of 113 MSDN Subscriptions Administration Guide

Signing In via eOpen MSDN Administrators signing into the MSDN Subscriptions Administration System via eOpen can access their agreement by:

1. Enter https://eopen.microsoft.com. Click Sign In.

2. Enter Passport credentials and click Sign In.

3. Click Add Agreement.

Page 6 of 113 MSDN Subscriptions Administration Guide

4. Enter the Authorization Number and License Number and click Add to view.

5. Click the desired agreement from the list of available agreements.

Page 7 of 113 MSDN Subscriptions Administration Guide

6. From the License Detail page, click MSDN Subscription Benefits Administration Tool to administer benefits for this agreement. The MSDN Subscriptions Administration System will open in a separate window.

Page 8 of 113 MSDN Subscriptions Administration Guide

MVLS Administrators Adding MSDN Administrators MVLS Administrators may wish to share the responsibilities of MVLS administration. Only MVLS Administrators can add MSDN Administrators. In order to add another MSDN Administrator (or invitee), MVLS Administrators will:

1. Navigate and sign in to the MSDN Subscriptions Administration System via MVLS or eOpen. See the Signing In sections of this guide.

2. MVLS Administrators will click the fly-out menu of Manage User Access and select Invite New User.

_________________________________________________________________

Note: eOpen customers will have a different interface. The left navigation bar will not have as many options. To invite another user to function as an MSDN Administrator for eOpen, MSDN Administrators will give the invitee the license/authorization number. The invitee will follow normal eOpen Add Agreement workflow to gain access to their agreement as an Administrator. _________________________________________________________________

Page 9 of 113 MSDN Subscriptions Administration Guide

3. Fill out the email address field with the information of the invitee. Select Language, Country and optional note. The CC checkbox will also send the invitation mail to the MVLS Administrator. Click Send.

Page 10 of 113 MSDN Subscriptions Administration Guide

4. Confirmation screen appears indicating that an invitation email was sent to the invitee.

Page 11 of 113 MSDN Subscriptions Administration Guide

5. The invitee will receive the below email outlining the steps they will take to be log into MVLS and request access to an agreement (to become an MSDN Administrator).

Page 12 of 113 MSDN Subscriptions Administration Guide

6. Following the steps outlined in the email, the invitee will log into MVLS and complete their profile and click Save.

Page 13 of 113 MSDN Subscriptions Administration Guide

7. Once complete, the invitee will see the below screen with a field to enter the

Agreement Number or PIN (Personal Identification Number) Number which they received in their email. Click Submit.

Page 14 of 113 MSDN Subscriptions Administration Guide

8. The Confirmation screen appears.

Page 15 of 113 MSDN Subscriptions Administration Guide

9. The MVLS Administrator will receive an email indicating the next steps to grant the invitee access as an MSDN Administrator.

Page 16 of 113 MSDN Subscriptions Administration Guide

10. The MVLS Administrator logs back into the MSDN Subscriber Administration

System and clicks the fly-out menu Manage User Access and select Agreement View.

Page 17 of 113 MSDN Subscriptions Administration Guide

11. From the Manage User Access: Agreement View screen, select the Agreement Number to associate the invitee to.

Page 18 of 113 MSDN Subscriptions Administration Guide

12. The MVLS Administrator will select the desired Access Level for the invitee.

Access Levels Users of MVLS obtain privileges to certain functionality based on their assigned agreement access level. The below table defines what privileges a user will obtain based on the level of agreement access specified by the agreement administrator. MSDN Administrators will need Benefit Admin Only access.

View

Agreement info

View (VLKs)

Administer SA &

MSDN Sub Benefits

Ability to Download Software

Administer purchased TechNet

Sub

Manage other users’ access level

Invite new users

to MVLS

Assign SA/MSDN

Benefits Admin

rights to other users

No Access No No No No No No No No [MSDN & SAB] Benefit Admin Only

No No Yes Yes Yes No No No

[MVLS] User

Yes No Yes Yes Yes No No No

[MVLS] User+VLK

Yes Yes Yes *Yes Yes No No No

[MVLS] Admin

Yes Yes Yes Yes Yes Yes Yes Yes

* Only if User has been designated to be a Software Assurance or MSDN Subscribers Benefit Administrator.

Page 19 of 113 MSDN Subscriptions Administration Guide

13. The screen will return with all check boxes empty. Check the box for MSDN Subscription Benefits – Media subscriptions, Subscriber downloads, Technical incident report, Managed newsgroups, Online concierge. Click Save.

14. The invitee now has administrative rights to MSDN Subscription Benefits.

Page 20 of 113 MSDN Subscriptions Administration Guide

15. The invitee receives the below email informing them they now have MSDN Benefit Administration rights.

_________________________________________________________________

Note: The invitee must use the same Passport Network Account used when originally requesting access. _________________________________________________________________

Page 21 of 113 MSDN Subscriptions Administration Guide

Adding a Single User to the Agreement

In this section, the MSDN Administrator adds a single user to the agreement. Individual users are added to the agreement and granted MSDN benefits. To add a single user to the agreement, an MSDN Administrator will:

2. Navigate and sign in to the MSDN Subscriptions Administration System via MVLS or eOpen. See the Signing In sections of this guide. Organizations with only one agreement will be taken directly to their agreement. Organizations with multiple agreements will see a searchable page listing all of their agreements to choose from. It’s important that MSDN Administrators with multiple agreements add users to the correct agreement(s).

3. Before adding a new user, search for existing users located at the bottom of the MSDN User List screen. If the user does not appear in this list, click Add Users.

Page 22 of 113 MSDN Subscriptions Administration Guide

4. Select the desired benefit level(s) for this new user and click Next to continue.

_________________________________________________________________

Note: There is a checkbox option to create the user without assigning any benefits. _________________________________________________________________

Page 23 of 113 MSDN Subscriptions Administration Guide

5. Select the desired benefit(s) for this new user and click Next to continue.

_________________________________________________________________

Note: In the above scenario, the user is being assigned media, Technical Support Incidents, Managed Newsgroups, Download access, and Online Concierge. _________________________________________________________________

_________________________________________________________________

Note: Technical Support Incidents do not refer to the number of incidents on this page, rather the number of users who can claim the incidents. _________________________________________________________________

Page 24 of 113 MSDN Subscriptions Administration Guide

6. Enter the required information denoted by an asterisk (*) and check the appropriate box for the Marketing Preference for how Microsoft may be in contact. Click Next to continue.

_________________________________________________________________

Note: Administrators can add optional reference information to the User Profile for their internal use only. Reference 1 and 2 can be used as tag data for the user (such as a project name, cost center number, regional designation, etc). Microsoft will not be using this information. _________________________________________________________________

Page 25 of 113 MSDN Subscriptions Administration Guide

7. Since this new user was assigned media, fill out the required user information: � Organization � Phone number � Address � City/Town � State Province

8. From the drop down menus in the Add New Media Subscription section, select the appropriate MSDN Level, Language (Language Pack), Media type (CD or DVD), and Quantity. Click Next.

Page 26 of 113 MSDN Subscriptions Administration Guide

9. Review the information on the Add User –Summary page and click Finish to continue.

Page 27 of 113 MSDN Subscriptions Administration Guide

10. The user has been successfully added to the agreement.

Page 28 of 113 MSDN Subscriptions Administration Guide

11. An email with the Benefit Access Number has been automatically sent to the new user indicating the benefits assigned.

Page 29 of 113 MSDN Subscriptions Administration Guide

12. Click View User List to view all users for this agreement.

_________________________________________________________________

Note: It’s possible to navigate the MSDN Subscriptions Administration System by using the “breadcrumb” links located at the top of the page. _________________________________________________________________

Page 30 of 113 MSDN Subscriptions Administration Guide

13. The new user appears in the MSDN User List.