MRO Digital Strategy - Aircraft Commerce · MRO Digital Strategy Date : March 19, 2014 . 2 ... Objects, Cognos, SSRS, Hyperion, ... OBIEE reporting platform

MRO Digital Strategy

Date : March 19, 2014

2 © Hexaware Technologies. All rights reserved.

Hexaware MRO Experience

Data Migration to new MRO Systems

Functional and Performance Testing of New MRO Systems.

Building MRO Data Warehouses

MRO Analytics and Reporting

Mobile Enabling MRO Applications

Digitisation and Business Process Services


HMRO Capabilities and Accelerators

•MRO Practice Strength Led by industry experienced practitioners

covering all area

50+ Techno & Functional Consultants

Expertise in working with New Gen Products

Strong Partnerships with MRO Product Vendors

Data Migration knowhow and practice with

specific tools and templates

•MRO Experience Highlights MRO Transformation Projects - Data Migration

and Product Testing suite for successful

implementation

Analytics and Data Warehouse implementations .

Predictive Analytics investments

Mobility, Business Process Services

MRO Application Maintenance of leading Airlines

for 10+years


Ready to Support Future Airline MRO E

cosyste

m

•Regulators •OEMs •3rd Party MROs

•Suppliers

•Supply Chain Partners

Techn

olo

gy E

nab

lers

• Mobility

• BI/ Predictive Analytics

• Standards Based Integration

• Digitisation

• Supply Chain

Fu

ture

Airlin

e M

RO

• E-Enabled workforce

• Informed Ops & Management

• Integrated Supply Chain

• Improved workflow

• Optimised Inventory


Mobility Big Data &

Analytics

Integration &

Digitization Migration

& Testing

THE MRO WAY

Digital Path to Success


MIGRATING TO A NEW SYSTEM?

MIGRATION AND TESTING

SERVICES


Data Migration Leadership

Universal Data

Staging Structure

Mapping Templates

Data Cleansing

Templates

Product specific

Transformation

rules

Extractors and

Loaders

Assessment

Workshops

Maxi – Merlin

PMI

Mainframes

SAP

Oases/Aura

MMS

AMOS

Maintenix

Tools and Accelerators. Mainframes, Maxi-Merlin . PMI, Aura, SAP, Movex.

Expert team familiar with new Gen MROs and multiple migrations.


Data Profiling & Cleansing

Apply rule engine on

staging Server

Valid

Reco

rds L

oad

into

UD

S

Error Table

Invalid Records

SME

Export and send

for Correction

Corrected Records will loaded in Staging server and Apply rule

validation again on staging server till received error free records

Rule Staging

UDS


Testing the new MRO System

Release based Testing Test Strategy and Test Plan

700 – 1000 test cases covering functional areas such as Part Maintenance (Rotables, Repairable), Material Management, Engineering, Planning, Production, Maintenance Control, Component Maintenance etc.

User Acceptance Support

Mapping of Test Data and Test Data Creation

Preparing and providing training to business users for executing test cases

Support Ad-hoc executions (risk based test) specific to MRO functionalities such as handling the Non Routine maintenance during component maintenance

Handling of Release specific functional testing where application is released multiple times by vendors during testing duration

Automation testing

Performance Testing based on Transaction Performance Summary, Transaction response time, Application server resource, network monitor


ORGANISING YOUR DATA

DATAWAREHOUSE

&

BI TOOLS


Reporting & Predictive Analytics

Data

Warehouse (analytical & predictive data)

Data Sources

Model

Management

&

Applications

Data Miner

Score / Rules

Engine / Flags

Dashboards /

Reports

Data Quality Audit Standardize Merge Match Balance Control

Trax/Amos/Ramco

/

Maintenix

Custom built Apps

ERP Systems

ACARS/

MyBoeingFleet

Core Transaction

Applications/Data

External Data User Group • Inventory Planner

• Supervisors

• Aircraft Technicians

• Aircraft Engineers

• Buyers

• Purchase Officer

• Line Maintenance Head

Staging

Data Base

Unstructured Data

Metadata Dictionary & Repository / Management

Files

ETL

ETL

Subject Area Data Marts

• Inventory

• Procurement

• Cost & Operations

• Projection

• Aircraft OTP / utilization

ETL

ETL

Monitor

Structured Data

Unstructured Data ETL

Mobility

Cubes, Conformed

Dimensions & Facts

Hadoop

Data Stage

In-Memory technology

Building the foundation


BI Solution Accelerators (Hexaware Proprietary)

Solution

Accelerator Description Benefits

BIMA (Business Intelligence Metadata Analyzer) is a

metadata analysis tool for BI environments like Business

Objects, Cognos, SSRS, Hyperion, Microstrategy and

others which enables efficient and precise analysis of BI

environments for Strategic assessment, Upgrade,

Migration and Consolidation projects.

Assessment of the existing Reporting

environment through system metadata

About 40% effort reduction in the analysis of

existing BI environment

SQL Parser is a tool used to code-mine SQL scripts and

procedures and extract relevant information like Table,

Column and the usage stats like Insert/Update/Delete

Clear understanding on the table usage in scripts

Time taken to extract table name information for

the SQL queries is reduced by more than 90% in

comparison to manual process

ACE tool helps to compares report (existing Vs. new /

updated). Data & formatting in the reports are compared.

Multiple report formats supported e.g. PDF, Excel, Txt, etc

Compares reports in different formats with ease

and in an automated fashion

DART (Data integration Analysis and Review Tool) is an

automated ETL code review tool to ensure consistency in

coding standards across developers, and can be leveraged

for platforms like Informatica, DataStage, BODS, SSIS, etc

Ensures common coding standards across all

developed components

Speeds up review process by 90% and unearth

missed out manual checks

SLA (Semantic Layer Automation) tool automates the

creation of the semantic layer from a simple Excel or XML

input to semantic layers like Universe in Business Objects,

Framework Model in Cognos and Projects in Microstrategy

Effective migration of semantic layers between

BI platforms and merging them within the same

BI platform

Reduces Semantic Layer development time by

at least 40% in migration process


MOBILITY & INTEGRATION

IMPROVING

WORKFORCE EFFICIENCY


Workforce Efficiency Improvement

Mobile Enablement

Aircraft Defect logs and Snags

capture.

Real-time allocation of work orders

and tasks to the mechanics.

Dynamic Work force planning

Essential Tools and Parts requests

Access to Repair Procedures /

Manuals and Technical Records

Immediate consultation with Seniors /

Supervisors

Capturing and logging of maintenance

and repair data.

Direct access to Inventory and Parts

availability.


Mobility Opportunities & Challenges

Trends: New Gen products are designed to support mobility & integration

Challenges

Which functions will provide the Maximum ROI

How is the Device Rollout

Is BYOD in the horizon?

Lock down and security.

Mobile Testing

Offline availability and synchronisation

We have seen nothing yet


Integrated Tech Docs and M&E & More

Single interface for

workforce

Seamlessly access

Contents with effectivity

resolution

Leveraging Service

Oriented Architecture

Secure Design and high

availability

MRO

CMS

CONTENT


BUSINESS PERFORMANCE AND

PREDICTIVE OPERATIONS

ANALYTICS & REPORTING


Measuring Business Performance

Operational Effectiveness • Total Maintenance Cost by Fleet types, Mcte Checks, Material & Labour.

• Actual vs Planned Labour and Material

• Labor Skill Utilization

Inventory Optimisation Required vs Available Quantity

Slow and Fast moving parts

Fill rate analysis

Supply Chain Effectiveness • Vendor Analysis

• On time delivery by Vendors

• Lead days analysis

MRO Analytics – Big Data Analytics


0

2000

4000

6000

8000

10000

UsingTimes Ten

UsingDatabase

MRO Analytics on Exalytics using OBIEE reporting platform

MRO Analytics on HP Vertica using Microsoft reporting platform


Predictive Maintenance

MRO Application (TRAX, AMOS, Data Ware-

house, legacy MRO, etc..)

Line Defects / Snags

Install / Removals

Maintenance Items

Historical Tech data

Predictive

Analytics Tool

Predictive Analytics

Output (Dash boards, Excel, Emails)

Repetitive Defects

Component Failure Rules & Trends

Predict Future Failures

Key Features

Access wide range of technical data from existing MRO applications or Data Warehouse.

Identify Repetitive Defects and provide Dash boards & Charts to show failure trends.

Build Failure rules using historical defects data that can be incorporated in the analytics tool after

validating with Maintenance Engineering officers.


BUSINESS PROCESS

STREAMLINING


Improving Business Processes

• Creation and updating of Task Cards for verification by Airline for Aircrafts scheduled for maintenance*

• Updating aircraft maintenance manuals**

• Coordination with manufacturers partners etc. for changes in part and recommendations in changes to maintenance service bulletins**

• Follow up for on time completion of engineer certification and updating in system

• Quality check on system updates**

• Maintenance Analytics**

Aircraft Maintenance

• Order management for service and parts**

• Order generation**

• Follow up with Vendors/ manufacturers**

• Invoice verification**

• Spend Analytics**

Supply Chain

• Coordination with Aircraft authorities for changes in regulations **

• Updating maintenance manuals for regulatory changes for approval of Airline **

• Regulatory Reporting documentation

Regulatory

Support Services >> HR** Finance ** CRM **


WAY FORWARD


Way Forward

Digital Strategy

• Determine business goals

• Identify key initiatives

• Establish business case

• Develop roadmap

Design

• Design Future State Operating Model (across Digitization, Analytics, Mobility, Business Process Services)

• Review/enhance MRO processes based on Future State

Implementation

• Phased implementation of Future State initiatives as per roadmap

• Piloting, stabilization

Operations

•Steady state operations of Future State MRO

•Metrics, governance, risk management

Improvement

• Identify improvement opportunities leveraging Analytics

•Continuous improvement leveraging best practice methodologies (e.g. Lean Six Sigma)

Hexaware

SMEs, MRO

Operations and

Technology

Experts

Customer Core team

Hexaware Initiative Leads

Customer Core team

Initiative owners

Hexaware Project Team

Customer Initiative owners

Hexaware Project and

Operations team

Customer

Initiative owners

Process owners

and team

Hexaware Operations team

Customer Process owners

and team


www.hexaware.com

© 2009 Hexaware Technologies Limited. All rights reserved. For internal circulation only. Neither this publication nor any

part of it may be reproduced, stored in a retrieval system or transmitted in any form or in any means, electronic,

mechanical, photocopying, recording or otherwise, without prior permission of Hexaware Technologies Limited.

Published by Corporate Marketing & Communications

Thank You

Documents

MRO Digital Strategy - Aircraft Commerce · MRO Digital Strategy Date : March 19, 2014 . 2 ... Objects, Cognos, SSRS, Hyperion, ... OBIEE reporting platform