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1.0 Introductory Thoughts 1.1 Background of the report The business idea of the super shop is to promote the authentic products of Bangladesh. All the exquisite items that are the inheritance of Bangladesh will be gathered from different parts of the country and will be sold under one roof. The main idea is to promote the cottage industry, handicrafts and food products existing in different parts of our country and to sell them in the cities and export them abroad, which will be a brand new concept in Bangladesh. 1.2 Objectives of the report The primary objective of the report is to fulfill the partial requirement of the course. The secondary objectives of this report are: Project Planning Industry Analysis Operational Plan Marketing Plan Organizational Plan Financial Projection 1.3 Limitations of the report The major limitations encountered are: 1

Mrittika - A Super Shop

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Page 1: Mrittika - A Super Shop

1.0 Introductory Thoughts

1.1 Background of the report

The business idea of the super shop is to promote the authentic products of Bangladesh.

All the exquisite items that are the inheritance of Bangladesh will be gathered from

different parts of the country and will be sold under one roof. The main idea is to promote

the cottage industry, handicrafts and food products existing in different parts of our

country and to sell them in the cities and export them abroad, which will be a brand new

concept in Bangladesh.

1.2 Objectives of the report

The primary objective of the report is to fulfill the partial requirement of the course.

The secondary objectives of this report are:

Project Planning

Industry Analysis

Operational Plan

Marketing Plan

Organizational Plan

Financial Projection

1.3 Limitations of the report

The major limitations encountered are:

Time constraints on the part of the concerned officials and parties in providing us

with information.

Lack of experience on our part has also acted as constraints in the way of

meticulous exploration on the topic.

Most adequate, exact and updated facts and figures related to costs, pricing,

transportations etc. have not been available due to the secrecy of the concerned

authorities.

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2.0 Business Proposal

2.1 Name and Address of Business:

Mrittika - a super shop will be a place where all the exquisite and traditional items

available in Bangladesh will be sold. Through this super shop, we want to present the

flavor and culture of our country. In one roof, all the authentic products of our country

will be presented to the customers. This shop will be very helpful in preserving our

heritage and the ancient arts of our country which are in the danger of extinction.

The product category will be broad, inclusive of all the authentic and traditional products

of Bangladesh, ranging from handicrafts, food items to other products as well. The

products that will be sold in the shop will be collected from the authentic craftsmen so

that the genuineness of the products stays in tact. This type of a venture will be the first in

Bangladesh, as no other shop has such a diversified product range.

The super shop will be targeted to fulfill the needs of middle class and upper class

citizens who are in constant search of unique items. Mrittika will have branches in the

central business area of Dhaka and Chittagong which are the cosmopolitan cities of

Bangladesh. There will also be a branch in Sylhet. Gradually other cities of the country

will have more branches of this shop.

We also propose to establish three outside branches of the shop in Saudi Arabia, Dubai

and London – all these places have a huge number of Bangladeshi immigrants living

there. Our target customers in abroad will be the Bangladeshis who miss our culture and

heritage. Depending on the success of these branches, two other branches will also be

established in any other country of Europe and United States.

The products that are planned to be sold in Mrittika include jute products, Tangail sarees,

Rajshahi silk sarees and clothing, Khadi clothing from Comilla, ethnic tribal clothing

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from Rangamati and the tribal areas, and handloom clothing from Sylhet. Also included

will be food products such as Bogra’s famous Dahi and sweets, Rashmalai and other

famous sweets from Comilla, dried fish (shutki) from Chittagong and Cox’s Bazar.

The products that will be sold in the shop will be brought directly from the local

producers from different regions of Bangladesh. The production of the items to be sold in

Mrittika will not require any additional production cost as the producers will be using

their original resources. This will lower the cost of production and hence the price of the

products will be low.

Another factor for the low price is the low transportation cost as distribution channels

will be hired to deliver the items from the producers to the stores. This will also eliminate

the existence of middlemen, which will reduce extra costing. We will set the prices of the

products according to the price levels of our competitors. This will make our prices

attractive to the customers and prevent us from charging excessive profit.

2.2 Goals and Objectives:

At the primary stage of the business, we plan to set up branches of ‘Mrittika’ in three

cities of Bangladesh, the capital Dhaka, Chittagong and Sylhet. Because Dhaka is known

to be more cosmopolitan than the other two cities, it will have two branches. The other

two cities will have one branch respectively. Our short term goal will be to establish these

shops by attracting native customers who are tradition and art lovers and are in search of

ethnic items.

We plan to expand our business further by setting up branches of Mrittika in foreign

countries where there are a maximum number of Bangladeshis living as immigrants.

Initially, branches will be set up in U.K and The U.A.E because these countries have a

high ratio of Bangladeshis living as immigrants. Our intention will also be to attract the

natives of these countries who are interested in Bangladeshi cultures and heritage. Other

parts of the world will be covered as will depending on the success of these shops.

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The main concept of Mrittika is to promote the ethnic products of Bangladesh, which are

produced locally by original artisan. To serve our purpose and to maintain the

authenticity of the products, they will be collected from the original producers a there

already exists the demand for traditional goods, we hope to have a gradually increasing

market for our product.

The idea is to capture the market at a slow rate and gradually increase the demand by

attracting potential customers. There is already an existing market for traditional clothing

and handicrafts, so we will try to capture the market of our competitor and overcome

them by offering a much more diversified product line.

Our priorities are:

Introducing to new generation our tradition, culture, and heritage

Introducing to foreigners our culture

Easy access to traditional products

Nationwide decentralization

Improvement of productive workforce

Favorable implementation of Micro credit Scheme

Promoting the products that are becoming extinct.

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3.0 Industry Analysis

3.1 Future Outlook and trends:

The main concept of Mrittika is to promote the ethnic products of Bangladesh which are

produced locally by original craftsmen. To serve our purpose and to maintain the

authenticity of the products, they will be collected from the original producers. As there

already is an existing demand for traditional goods, we hope to have a gradually

increasing market for our products. The idea is to capture the market at a slow rate and

then gradually increase the demand by attracting potential customers. There is already an

existing market for traditional clothing and handicrafts, so we will try to capture the

market of our competitors and overcome them by offering a much more diversified

product line.

3.2 Analysis of Competitors:

As we are presenting a venture which is completely new in Bangladesh, we do not have

any direct competitors in that sense. No other shop provides the facility of selling all

types of traditional items of our country in one place. We can face indirect competition

from shops which sale traditional products, for example Aarong and Probortona, but they

do not sale any traditional food items. As their product range is not as wide and

diversified as ours, we do not expect any direct competition from them.

One of the potential competitors to our market is Aarong, which has been in this industry

for more than 10 years, and has branches in all the metropolitan cities of our country.

Though the product line of Aarong and ours is exactly not the same, we still would have

to face competition from them as they have existing customers and a huge market that are

already very much used to their products. The uniqueness of our product line will help us

drive their existing customers towards us and create our own market. Other competitors

in this market are Probortona and Kumudini Crafts, who also produce traditional items

and have their own indigenous producers whose products also are very mush liked by

customers. There are also other small traditional good sellers, but their market is very

small and they would not be of any kind of threat to us.

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3.2.1 Distinctive Competency:

In general, an organization's distinctive competency is the set of

strengths, characteristics and qualities including skills, technologies, or resources that

distinguish it from competitors. When the strength provides superior and unique customer

value and is difficult to imitate then the distinctive competence creates a sustainable

competitive advantage. Distinctive competency is such kind of strength that allows a

company to gain competitive advantage by differentiating its producers and/or achieving

lower cost than its rival. It generally arises from resources and capabilities. Some of the

distinctive competencies are given below:

3.2.2 Cost Advantage:

Competitive advantage is created by using resources and

capabilities to achieve either a lower cost structure or a differentiated product. A firm

positions itself in its industry through its choice of low cost or differentiation. This

decision is a central component of the firm's competitive strategy. So we will try to start

our production plan very nearer to our suppliers. Initially we try not to invest all our

money and try to utilize them with all kind of product ional activities. Since we are not

creating our own firm at initial stage and we collect our products from different places,

we will have fewer amounts of investment and secured supply.

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3.2.3 Social and human factors:

We collect all the products from various places of Bangladesh and

all these products and foods are Bangladeshi products and foods. So by differentiating

these products we can maintain the local culture of Bangladesh. And by this we all can

know the cultural differences among the districts. We will have a strong background and

attachment to the society of Bangladesh. By doing all these we can maintain and continue

our culture and heritage as well. This also involves the human factors. By using these

products people of Bangladesh can do their responsibilities that they have to the society.

Cultural assimilation with the people is very important.

3.2.4 Quality and hygienic product:

In Bangladesh people are very aware of quality and hygienist.

So to be in business and to continue selling our products we have to maintain the quality

of our products and foods both. We will promote the hygienic product to our customer

and try to satisfy them. Without doing this means without satisfying customers w cannot

continue our business and cannot remain our brand value. We collect the best products

from different places of Bangladesh and food as well. We have to be very concern during

collecting these products and foods. And we will ensure the preservation of the food.

3.2.5 Brand image: Brand is the most important part of business. Without brand image it is

very difficult to stay in business. With quality product and testy and hygienic food we can

maintain our brand image. We serve products from different places to the people so it

also makes cultural mixing by us, so it will also increase our brand image. So we need to

make sure our product will be the best of the best and it remains our brand image at peak.

This type of resources lead distinctive competency. Without brand value it is little tough

to continue and to stay in business. So we have to aware about this. And at the very

beginning we will work for it. To stay in business and to remain the brand value at a

peak.

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3.2.6 Capabilities:

Capabilities refer to the firm's ability to utilize its resources effectively. An

example of a capability is the ability to bring a product to market faster than competitors.

Such capabilities are embedded in the routines of the organization and are not easily

documented as procedures and thus are difficult for competitors to replicate. We have the

capability of coordinating our skills and also using our resources effectively and

efficiently.

3.3 Market Segmentation:

Our main target market will be the middle and upper class customers who posses a strong

sense of interest for products that have traditional values. We have segmented our target

market on the basis of three factors: income, nature of product and geographical

segmentation. These sectors are broadly discussed below:

Income: Our target market will be from the income level of TK.12, 000 and

above. People from this income level and above will be induced to buy our

products. Our products are such that people will want to buy our products after

they have satisfied their basic needs. So, people belonging to the niche level of

income are expected to be our customers.

Nature of product: Our customers will be those people who are interested in

traditional products and artifacts. Basically our super shop will contain

handicrafts, clothing and food items, so people who admire traditional items

and are, in a sense, art lovers will be attracted to our products.

Geographical segmentation: Primarily we will establish branches in our

capital Dhaka, Chittagong and Sylhet. People living at Dhaka do not get to buy

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traditional products from Chittagong and Sylhet. Our super shop will solve

their problem by presenting products from these cities to them.

We will try to establish branches to other parts of the country, depending

on the demand for the products that we will be selling. We will try to expand

our activity further by opening up branches abroad.

Depending on the success of our super shop and the existing demand for them among the

customers, we will increase our product range. This will be somewhat depended on the

products that customers may seek for which we will not be selling. At the initial stage, we

will start with the traditional items that are much popular among the customers, which are

known and have an existing market. After five years, we will bring the products that are

not much known but are produced locally and can have potential market among the

customers.

3.4 Industry and Market Forecasts:

There is already an existing market for traditional items in our country, which is

expanding day by day. The indigenous crafts of Bangladesh are also attracting a lot of

attention abroad, so these items also have a huge market globally. This industry is in fact

very much suited to our environment and can be enhanced largely just with the help of

the raw materials and manpower of our country. As we are presenting a venture which is

completely new in Bangladesh, we do not have any direct competitors in that sense. No

other shop provides the facility of selling all types of traditional items of our country in

one place. We can face indirect competition from shops which sale traditional products,

but these shops also have a very different product line from us. As their product range is

not as wide and diversified as ours, we do not expect any direct competition from them.

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4.0 Description of the venture

4.1 Product:

The products that are planned to be sold in Mrittika include jute products, Tangail sarees,

Rajshahi silk sarees and clothing, Khadi clothing from Comilla, ethnic tribal clothing

from Rangamati and the tribal areas, and handloom clothing from Sylhet. Also included

will be food products such as Bogra’s famous Dahi and sweets, Rashmalai and other

famous sweets from Comilla, dried fish (shutki) from Chittagong and Cox’s Bazar.

Generic Building Blocks of Competitive Advantage

Efficiency: Productivity leads to a greater efficiency and lower costs. Productivity can

be 2 types. They are employee productivity and capital productivity. We will reach full

capacity of products as soon as we can create a strong supplier base. Gradually, we will

extend our product line. These activities will help us to achieve higher efficiency through

both employee productivity and capital productivity.

Customer Responsiveness: To respond to customer means doing a better job than

competitors in identifying and satisfying customers need. Superior quality and innovation

are integral to superior responsiveness to customers. Sources of enhanced customer

responsiveness could be customer response time, design, service, after- sales service and

support. It differentiates a company and its products leading to brand loyalty and

premium pricing. We will also respond to our customers’ needs and satisfaction. We will

implement their suggestion in our business practices if we see that it may help us serve

our customers better. If customers feel that their responses matter to us, they will perceive

our brand as their own. This would enable us to create stronger brand loyalty and in

future; we may able to charge additional premium for our differentiated products.

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Quality: Superior quality is customer perception of greater value in a specific product

attributes, for example form, features, performance, durability, reliability, style, deign

and etc. Customers perceive higher value in quality products that are reliable and

differentiated by attributes. The impact of quality on competitive advantage is that greater

efficiency and lower costs are associated with reliable products. We will ensure that

customers feel comfortable with our product and prefer our product to others due to

higher quality.

People always look for differentiated products; with attributed value. If

quality is our offer to them, we will provide it at any cost.

SuperiorEfficiency

SuperiorEfficiency

SuperiorInnovation

SuperiorInnovation

SuperiorCustomer

Responsibility

SuperiorCustomer

Responsibility

SuperiorQuality

SuperiorQuality

CompetitiveAdvantage:

- Low Cost

CompetitiveAdvantage:

- Low Cost

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FOOD:

Food Origin

Rasmalai Comilla

Dahi Bogra

Sweetmeat Tangail, B’Baria

Bikrampur, Natore

Honey Khulna

Cake Norshingdi

Molasses Madaripur

Tea Sylhet

Fruit Rajshahi

Prawn Bagherhat

Hilsha Chandpur

Crab Cox’s Bazar

Dried Fish Chittagong

Table: 1.1 (Food)

Rasmalai Comilla Dahi Bogra

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Sweetmeat Tangail, B’Baria Sweetmeat Bikrampur, Natore

Molasses Madaripur Sweetmeat

Puli pithaBhapa pitha

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A variety of pitha Chitui pitha

Mud Crab Scylla serrata Dried Fish Chittagong

Tea Sylhet

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Honey Khulna

CRAFT:

Craft Origin

Nakshi Kantha Jamalpur

Bed cover Sylhet

Shital Pati Sylhet

Jute Product Mymensing, Comilla

Bamboo product Sylhet

Cane Product Sylhet

Furniture Sylhet

Table:1.2 (Craft)

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Cane products A typical nakshi kantha

CLOTH:

Cloth Origin

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Silk Rajshahi

Khadi panjabi Comilla

Batik Lungi Comilla

Khadi shirt Comilla

Rangamati Fatua Rangamati

Towel Rangamati, Sylhet

Thami Rangamati

Shawl Rangamati , Sylhet

Bed cover Sylhet, Rangamati

Rgmt. Shirt Rangamati

Sylhet Saree Sylhet

Taant (yard) Tangail

Taant (Saree) Tangail

Table:1.3 (Cloth)

Khadi panjabi Comilla Silk Rajshahi

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Batik Lungi Comilla Khadi shirt Comilla

Rangamati Fatua Rangamati Shawl Rangamati , Sylhet

Bed cover Sylhet, Rangamati Sylhet Saree Sylhet

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Taant (yard) Tangail Taant (Saree) Tangail

4.2 Size of the business:

At the primary stage of the business, we plan to set up branches of ‘Mrittika’ in three

cities of Bangladesh, the capital Dhaka, Chittagong and Sylhet. Because Dhaka is known

to be more cosmopolitan than the other two cities, it will have two branches. The other

two cities will have one branch respectively. Our short term goal will be to establish these

shops by attracting native customers who are tradition and art lovers and are in search of

ethnic items.

We plan to expand our business further by setting up branches of Mrittika in foreign

countries where there are a maximum number of Bangladeshis living as immigrants.

Initially, branches will be set up in U.K and The U.A.E because these countries have a

high ratio of Bangladeshis living as immigrants. Our intention will also be to attract the

natives of these countries who are interested in Bangladeshi cultures and heritage. Other

parts of the world will be covered as will depending on the success of these shops.

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4.3 Office Equipment:

Licensing cost for starting the business and other initial costs regarding infrastructure

facilities such as electricity and telephone will be required. Capital expenditure will be

needed for building, equipments such as refrigerator, air conditioner, computers, pickup

vans, etc.

4.4 Personnel:

Personnel required to operate the business can be divided into five sectors: Salesmen,

Supervisor, Manager, Storekeeper and Distributor

Table: 1.4 (Personnel)

Dhaka(2 shop) No. of Persons Ctg. & Sylhet No. of Persons

Salesperson 10 Salesperson 4

Supervisor 2 Supervisor 2

Manager 2 Manager 2

Store Keeper 2 Store Keeper 2

Distributor 4 Distributor 2

5.0 Operational Plan

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The product line included in Mrittika will be collected directly from the original regional

producers from each division of Bangladesh. These goods will be brought on daily,

weekly or monthly basis depending on the nature of the product and demand for the

product. Perishable items such as food items will be brought on daily and weekly basis,

and products such as clothing and handicrafts items will be brought in monthly basis.

At the initial stages of our operation we will negotiate with regional producers of

traditional goods to provide their items at low cost. A negotiation contract will be created

to ensure the profit of the producers. To maintain our delivery system, several

distribution channels existing in our country will also be contacted. To start our

operations, all the products will be brought to the shops with the help of courier service

or other distribution channel, such as S.A.Paribahan. The delivery of the goods will be

depended on the demand.

As we plan to set up our branches in three divisions of Bangladesh at the initial stage, we

will design our distribution channel on that basis. For the two branches in Dhaka, two

distributors will be appointed for each branch. As we plan to have one branch in

Chittagong and one in Sylhet, one distributor will be appointed for each of the branches.

The distributors will collect the goods sent by the local producers through the distribution

channel and deliver them to the shops. They will match the products that will be

delivered with the invoice for purchasing the products.

6.0 Marketing Plan

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6.1 Current Market Situation:

There is already an existing market for traditional food, clothing and handicrafts, so we

will try to capture the market of our competitor and overcome them by offering a much

more diversified product line. The existing market for traditional crafts is much lucrative,

as people have an increasing demand towards products of this kind. Some boutique shops

are already selling traditional items, and they also have an existing market which is

increasing day by day.

6.2 Target Market:

The super shop will be targeted to fulfill the needs of middle class and upper class

citizens who are in constant search of unique items. Mrittika will have branches in the

central business area of Dhaka and Chittagong which are the cosmopolitan cities of

Bangladesh. There will also be a branch in Sylhet. Our target customers in abroad will be

the Bangladeshis who miss our culture and heritage.

6.3 Pricing:

Prior to setting the price, in the majority of the situation we need to consider three

important elements; cost, margin, competition. On the basis of following explanation, we

decide the product price as mentioned in financial projection.

6.3.1 COST:

22

Inbound Logistic

Marketing and Sales

Finance HRM Customer Service

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One of important initial considerations in any pricing decision is to ascertain the cost

directly related to the product or service. The major costs of our business are the purchase

cost. The products that will be sold in Mrittika will be collected from local producers at

whole sale rate and will be sold to the customers at retail price. The purchase cost of

projected 1st year for Food item is TK. 946,000 for Cloth item is TK. 2,135,000 and for

craft item is TK. 3,507,000.

Salaries, rent, advertisement and promotion, office supplies, stationary expenses,

telephone expenses, license fee, other operating expenses etc are basic related overhead

costs of our business plan which are approximately TK.3,500,000.

PURCHASE COST (1st Year)

CraftCloth

Food

1

2

3

Chart: 1.1 ( Purchase Cost )

6.3.2 Margin:

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As the products that will be sold in Mrittika will be collected from local producers at

whole sale rate and will be sold to the customers at retail price, it is expected have a

sound margin corresponding year. As it is also expected that the demand for the

traditional product is growing, the margin will also increase.

Graph: 1.1 ( Net Operating income)

6.3.3 Competition:

As we are presenting a venture which is completely new in Bangladesh, we do not have

any direct competitors in that sense. No other shop provides the facility of selling such

diversified traditional items of our country in one place. We can face indirect competition

from shops which sale traditional products, for example Aarong and Probortona, but they

do not sale any traditional food items. As their product range is not as wide and

diversified as ours, we do not expect any direct competition from them.

6.4 Distribution:

To maintain our distribution system, several distribution channels existing in our country

will also be contacted. To start our operations, all the products will be brought to the

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shops with the help of courier service or other distribution channel, such as

S.A.Paribahan.

For the two branches in Dhaka, two distributors will be appointed for each branch. As we

plan to have one branch in Chittagong and one in Sylhet, one distributor will be

appointed for each of the branches. The distributors will collect the goods sent by the

local producers through the distribution channel and deliver them to the shops. They will

match the products that will be delivered with the invoice for purchasing the products.

6.5 Promotion:

Advertisement :

Advertisement will be given at Newspapers & Billboard. Also Leaflets & Posters will be

festooned at different crowded places. At the beginning advertisement will be given four

times in a month on newspaper. Before starting the shop two billboards will be placed at

Gulshan & Dhanmondi.

Website:

A website will be developed about our tradition, and information about our operation

will also be explicated. In this website existing products & price will also be available.

Special arrangements at various festivals :

There will be special arrangement on various traditional and religious festivals such

as Nobo Borsho, 1st Falgoon, Nobanno, Eid, Pooja etc.

Home Service:

As a special attraction for customers, a home delivery system will be established.

Customers will be benefited by this service through a single phone call.

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6.6 Sales Strategy:

We will be selling products at Mrittika on the basis of retail system. The products that

will be sold in Mrittika will be collected from local producers at whole sale rate and will

be sold to the customers at retail price.

The items to be sold in the shop will be collected from the producers through different

distribution channels. Our appointed distributors will look through the whole process of

collecting the goods from the producers to sending them to the storage. A total number of

10 salespersons will in charge of all the branches in Dhaka. For the shops in Chittagong

and Sylhet, a total of 4 salespersons will be needed for all the shops outside Dhaka. All

the salespersons will be provided with proper remuneration and other incentives as well.

7.0 Organizational Plan

7.1 Form of Ownership:

The super shop Mrittika is formed as partnership business.

7.2 Identification of Partners and Contribution:

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27

Designation: MD & Director Admin

Name: M. Shahinur Hasan Rupom

Number of positions: 1

Responsibility:

1. The MD/CEO is responsible for day-day management of the

company with all powers, discretions and delegations authorized,

from time to time, by the Board.

2. Responsible for designing, developing and implementing the

strategic plan for the company in the most cost effective and time

efficient manner.

3. Will be responsible for coordinating all four functional areas as

well as supervising them.

4. MD is responsible for leading the company and develops the

corporate culture for the company.

5. MD also responsible for developing business plans for the long

term future of the company.

Designation: Director, Sales, Marketing & Promotion

Name: Sajid Rahman

Number of positions: 1

Responsibilities:

1. Will be responsible for marketing and sales of the product.

2. Plan and implement new advertising campaigns.

3. Coming up with new marketing strategies to attract the clients.

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28

Designation: Director, Finance & Accounts

Name: Khair M. Golam

Number of position: 1

Responsibilities:

1. Preparing the financial reports, direct investment, activities and

implement cash management strategies.

2. Work closely with the accountant to maintain the accountants.

3. Monitor and control the flow of cash receipts and disbursements to

meet the business and investment needs of the firm.

4. Be aware of tax regulations.

5. Carry out internal company audit.

Designation: Director, Purchase & Delivery

Name: Mehedi Hassan

Number of position: 1

Responsibilities:

1. Responsible to ensure the product quality.

2. Responsible for continuous research and development of the

product.

3. Responsible to ensure the products purchase and delivery on time.

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29

Designation: Director, HR & Customer Care

Name: Shahida Khanom

Number of position: 1

Responsibilities:

1. To maintain and develop HR policies, ensuring complaisance and

to contribute the development of corporate HR policies.

2. To develop the HR team, to ensure the provision of a professional

HR service to the company.

3. To ensure timely recruitment of required level / quality of

management staff in order to meet business needs, focusing on

employee retention and key employee identification initiatives.

4. Develop, refine and fine-tune effective methods or tolls for

selection.

5. To develop the HR business plan.

6. Ensure appropriate communication at all staff levels.

7. Prepare information and input for the salary budget. Ensure

compliance to the approved salary budget; give focus on pay for

performance and salary benchmarks where available. Ensure

adherence to corporate guideline on salary adjustments and

promotions. Coordinate increments and promotions of all staff.

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7.3 Organogram:

30

Director, Customer Care & HR

Partner 5

Director, Customer Care & HR

Partner 5

Director, Sales, Marketing & PromotionPartner 3

Director, Sales, Marketing & PromotionPartner 3

MD & Director AdminPartner 1

Director, Finance & AccountsPartner 2

Director, Finance & AccountsPartner 2

Director, Purchase & DeliveryPartner 4

Director, Purchase & DeliveryPartner 4

Sales Sales ManagerManager Sales Sales ManagerManager

DistributorDistributorDistributorDistributor

Sales Sales ManagerManager

Sales Sales ManagerManager

Sales Sales ManagerManager

Sales Sales ManagerManager

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7.4 Employees and Salaries:

haka (2 shop) Person Monthly Salary/person

Salesperson 10 5500

Supervisor 2 7000

Manager 2 8500

Store Keeper 2 2500

Distributor 4 2500

Total 26000

Ctg & Sylhet

Salesperson 4 5000

Supervisor 2 6000

Manager 2 7000

Store Keeper 2 2500

Distributor 2 2500

Total 23000

Table:1.5 ( Employees and Salaries)

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8.0 Risk Assessment

8.1 Assessment of Risk:

The sectors that are relevant to risk assessment in consideration to our business project

are demand and supply projections, security and economical situation. The traditional

products that will be sold through Mrittika are less attractive to the younger generation of

our country. The young people are much more influenced by the western culture and so

do not have much interest in our tradition and culture, which will lessen the chance of

their being our potential customer.

The major portion of our saleable products will be collected from local producers. If their

production rate falls, we will not be able to provide goods to customers in time. In search

of higher profit, they may switch to producing other products, which will expose to the

shortage of suppliers. In a country like Bangladesh, transportation system is not very

reliable and at times it can be very high. This will increase our production cost and as a

result we may have to increase our pricing level.

The total security system of our country is not very strong, so there exists a risk of

storage transportation. Sometimes the lack of proper security of the goods in storage can

be stolen or destroyed by others. The overall political situation of Bangladesh can

sometimes impede the smooth flow of business activity and for that reason we may not

be able to run our business properly.

Our anticipation of profit is entirely based on the rate of GDP growth of Bangladesh. If

the GDP growth of our country falls, our anticipation may be wrong, and we will face

significant amount of risk. However, this type of risk will not affect the profit of our

overseas branches. If we are able to launch shops in all parts of our country, as well as

abroad, the effect of this risk will be lowered to a minimum level.

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8.2 SWOT Analysis:

To analyze the potential competition that we are about to face, we have conducted a

SWOT analysis on the basis of our business plan.

Strength:

Centralization of traditional products: Every type of authentic products,

including handicrafts, clothing and food stuffs of Bangladesh will be sold in

one central location. No other shops that sale traditional items offer this

specific feature.

Nationwide decentralization: Products from one part of the country will be

sold to other parts.

Weaknesses:

Transportation problem: Items from different parts of the country will have

to be collected, so an efficient transportation service is needed.

Limited resources: We will have to work with limited resources.

Perishable agricultural products: Some of the products that will be sold in

the shop are perishable products, such as food items, which need to be

preserved to maintain quality.

Opportunities:

Expansion to abroad: After the initial period of launching this venture in

Bangladesh, our super shop will be established in countries abroad. No

other traditional shops have branches outside Bangladesh, some of which

do not even have branches outside Dhaka.

Low product cost: Traditional items have require a low cost to be produced.

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Threat:

Existing market: There is a potential threat from shops who sale traditional

clothing and have an existing markets for their products. As they are

experienced, they have better strategies of attracting customers.

8.3 Contingency plans:

If we fail in the business, then our contingency plan is that we would like to

join with any renown super shop who has same types of business.

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9.0 Implementation Plan

The products that will be sold in Mrittika will be collected directly from the local

producers. These producers collect their resources for the cause of production from their

own sources. Our objective will be to provide financial help to these producers by giving

them micro credit loans which will help them to run their production process more

smoothly. There are inherently some potential investment sectors related to our business

project where commercial can help us by providing sufficient loans and other financial

help. This will also increase the bankability of our business project. As well as collecting

traditional items from different parts of the country, we will collect textile goods from

Rangamati, which is also a potential sector for investment. If we can provide loans to the

craftsmen of this region, they will be able to produce high quality products at a

convenient cost.

9.1 Related Future Potential Investment Sectors:

Textile:

In spite of having quality products, some textiles cannot exist in market for lack of

capital. An example of this is the Majumder Textile of Rangamati, which has closed its

production due to the lack of proper funding and investment proposal. After carrying out

proper research and investment viability, HSBC can invest for short & long term period

in these sectors, so that, they can continue their production. These productions will

eventually be our products.

Mango & Litchi Orchard:

We have also plans of taking lease of some of the mango orchards situated in Rajshahi

and Dinajpur and the litchi orchards in Dinajpur. The productions in these orchards will

be sold in our shops.

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Micro Credit Loans:

HSBC can implement a Micro Credit Scheme along with our plan for improving the

living standards of the people of Bangladesh. They can select some villages (for example,

Burichong Thana, Comilla District) for Micro Credit investment with low interest rate.

The people of these villages will produce Khadi and Batik, which are the traditional

products of Comilla. These local producers will provide us with goods, and we will create

a negotiation contract with them which will ensure profit from the sale of the products.

Moreover, banks can also implement Micro Credit Scheme in sectors like jute products

and cottage industry. The productions from these sectors are related to our sale of goods

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10.0 Financial Plan

10.1 Proforma Income Statement:

Amount (TK)

Year-1

Amount (TK)

Year-2

Amount (TK)

Year-3

Total sales 8,288,000 10,200,000 12,000,000

Less: Cost of

Goods Sold

6,588,000 7,366,500 8,854,000

Gross Profit 17,00000 2,833,500 3,146,000

Less:

Operating

Expenses

15,19,000 1,723,000 2,045,500

Net

Operating

Income

1,81,000 1,110,500 1,100,500

Income Tax 18,100 111,050 110,050

Total Income 162,900 999,450 990,450

Table: 1.6 ( Income Statement )

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10.2 Balance Sheet:

Amount(TK)

Year-1

Amount(TK)

Year-2

Amount(TK)

Year-3

ASSETS:

Current Asset (Cash) 3,412,000 3,574,900 4,574,350

Fixed Asset 6,588,000 7,366,500 8,854,000

Total 10,000,000 10,941,400 13,428,350

Owners Equity 10,000,000 10,941,400 13,428,350

Table: 1.7 ( Balance Sheet )

10.3 Ratio Analysis:

10.3.1 Profit Margin Ratio :

Table: 1.8 ( PMR )

Comments: Profit Margin Ratio shows the portion of sales that exceeds costs both

variable and fixed. As our Profit Margin Ratio trending up it indicates that our business

condition is becoming strong day by day. The reason is that our product demand as well

as revenue is growing up.

Year 1 Y%ear 2 Year 3

Profit Margin Ratio 2.18% 10.88% 9.17%

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11.0 Concluding Thoughts:

The business plan that we have presented is indeed a fine blend of business concept and

an effort to reserve our heritage and culture with commercial purpose. To justify this

plan, we have presented an economic and industry analysis, along with a proper

description of the business venture including production details, elaboration of the

product line and other related services. The marketing plan has been made keeping in

mind the current market situation of this industry, also considering the demand of the

customers. The organizational layout of the business is that of a partnership, so we have

presented relevant data for it too. The roles and responsibilities of the members of the

organization have been well defined as well. The financial plan portrays a hypothetical

assessment related to the business, which reflects profits and other financial projections

for five years. The financial plan is also supported by ratio analysis, break even analysis,

and NPV and IRR calculations. The business plan is an effort to meet up with the ever

growing business sector of our economy and to explore a new dimension of

entrepreneurial ventures.

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