61
MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100) New premis es developed, c us tomer/developer requests cable ins tallation (F1552) C ustomer Requiring Quote for S upply (F1106) New premis es developed, cus tomer/developer requests cable ins tallation (F1552) Rejection of S keleton Record(s) (F3564) Rejection of S keleton Record(s) (F3564) New connection requirements and customer details (F3369) Cabling re quire me nts (F3370) New premis es developed, c us tomer/developer requests cable ins tallation (F1552) Request cabling requirement definition, and pass customer details (F3372) Notification of completed installation (F3373) Notification of installation and connection completion (F3374) Notification of installation and connection completion (where supplier initiated N. C.) (F3375) Notification of installation and connection completion (F3376) Notification of work plans (F3377) Notification of work plans and negotiation on Connection Agreement (F3378) Notification of work plans (F3379) Notification of work plans (F3554) Notification that quote accepted (F3555) Requirement to create skeleton record (F3354) C ustom er(G 650) C ustom er (G 651) D istributor R eceive notifcation ofquote aceptance and define skeleton M PAN (A103) S upplier R eceive requestfor cabling/new connection and pass to distributor(A 209) D istributor D efine cabling requirem ents (A 210) D istributor Inspectand approve w ork, connectto netw ork and define skeleton M PA N (A 211) C abling C ontractor R equest definition of cabling requirem ents (A 212) C ustom er R eceive notification of com pletion (A 213) S upplier Inform custom erof com pletion (A 214) * ... Q uote forinstallation and carry outinstallation w ork (A 980) Requirement to create skeleton record (F3354) To: Prepare S upply Q uote (A 599) F rom :R egisterM PAN and A ppoint A gents (inc C hange of Agentand generation of additional/new M PAN C ore(s))(A101) F rom :R egister M PAN and Appoint A gents (inc C hange of Agentand generation of additional/new M PAN C ore(s))(A 101) To:R egisterM PAN and A ppoint Agents (inc C hange of A gent and generation of additional/new M PAN C ore(s))(A101) To:G 652 d64 To:G 652 d64 To:R egister M PA N and Appoint A gents (inc C hange of Agentand generation of additional/new M PAN C ore(s))(A101) D 0215... D iagram : C able Installation and N etw ork C onnection (A 100) D iagram : 147

MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

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Page 1: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

New premisesdeveloped,customer/developerrequests cableinstallation (F1552)

CustomerRequiring Quotefor Supply(F1106)

New premisesdeveloped,customer/developerrequests cableinstallation (F1552)

Rejection of Skeleton Record(s) (F3564)

Rejection ofSkeleton Record(s)(F3564)

New connectionrequirements andcustomer details(F3369)

Cablingrequirements(F3370)

New premisesdeveloped,customer/developerrequests cableinstallation (F1552)

Request cablingrequirement definition,and pass customerdetails (F3372)

Notification ofcompletedinstallation (F3373)

Notification of installationand connection completion(F3374)

Notification of installation andconnection completion (wheresupplier initiated N. C.) (F3375)

Notification of installationand connection completion(F3376)

Notification of workplans (F3377)

Notification of work plansand negotiation onConnection Agreement(F3378)

Notification of workplans (F3379)

Notification ofwork plans(F3554) Notification that

quote accepted(F3555)

Requirement to create skeleton record(F3354)

Customer (G650)

Customer(G651)

Distributor

Receive notifcationof quote aceptanceand define skeletonMPAN (A103)

Supplier

Receive request forcabling/newconnection and passto distributor (A209)

Distributor

Define cablingrequirements (A210)

Distributor

Inspect and approve work,connect to network and defineskeleton MPAN (A211)

Cabling Contractor

Request definition ofcabling requirements(A212)

Customer

Receive notificationof completion (A213)

Supplier

Inform customer ofcompletion (A214)

* ...

Quote for installation andcarry out installation work(A980)

Requirement to createskeleton record (F3354)

To: Prepare Supply Quote (A599)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

To: G652 d64

To: G652 d64

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

D0215...

Diagram: Cable Installation and Network Connection (A100)

Diagram: 147

Page 2: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Change of Measurement Class (A450)

CoS Registration for CoMC rejected (F5160)

CoMC CoS: Meter Information (F5257)

Requirement to changemeasurement class from NHHto HH (same Supplier) (F5271)

CoMC: Meter Information (F5277)

Instruction to remove old NHH meterand install HH Meter (F4112)

CoS Registration for CoMC (F5159)

Requirement to changemeasurement class from NHH toHH on CoS (F5312)

CoMC: Inform Supplier of successfulinstallation and date completed (F5315)

* ...

Change ofMeasurement Class :NHH to HH, SameSupplier (A1161)

* ...

Change ofMeasurement Class:NHH to HH,Coincident with CoS(A1162)

Instruction to remove old NHH meterand install HH Meter (F4112)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: Manage Supply (Install, andmanage Meter Operations) (A102)

From: Manage Supply (Install, andmanage Meter Operations) (A102)

To: Manage Supply (Install, andmanage Meter Operations) (A102)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

To: Manage Supply (Install, andmanage Meter Operations) (A102)

D0057...

D0002...

D0291...

D0010...

D0142 ...

D0055 ...

D0142 ...

Diagram: Change of Measurement Class (A450)

Diagram: 303

Page 3: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Change of Measurement Class : NHH to HH, Same Supplier (A1161)

Requirement to changemeasurement class from NHHto HH (same Supplier) (F5271)

Requirement to appoint DA for themetering point (F5249)

Instruction to remove old NHH meterand install HH Meter (F4112)

Appointment of HH DC for the meteringpoint (F5261)

Initial appointment of the MO has beenacknowledged (F5266)

Where old NHH meter was removed, notificationof meter removal (F5272)

Where old NHH meter was removed,notification of meter removal (F5274)

CoMC: Meter Information (F5277)

Update MPAS with agent appointmentdetails (F5284)

Update MPAS with agent appointmentdetails (F5291)

Final meter readings to theNHH DC (F5299)

CoMC: InformSupplier ofsuccessfulinstallation anddate completed(F5301)

Initial appointment of HH MO for themetering point (if required) (F5308)

ECOES (G2066)

Appointment of HH MO for the meteringpoint (if not done so already) (F5317)

Where old NHH meter was removed, notificationof meter removal (F5323)

Details of meter removal (F6481)

Metering equipment retrievalarrangements (F6482)

Notification of removed meteringequipment ready for retrieval (F6483)

Old NHH DC(G1557)

Supplier(Appointments)(G1558)

NHH DC MeterReadings (G1559)

Supplier(Appointments)(G1560)

Supplier(Appointments)(G1567)

Distributor(G1568)

Supplier(Appointments)(G1575)

Supplier(G1577)

Supplier(Appointments)(G1579)

Supplier(Appointments)(G1584)

MAP (G2016)

Supplier

Liaise with HH agents todetermine therequirements andproposed date ofinstallation. Start agentappointme... (A1163)

Supplier

Receive confirmation fromMO that HH meterinstalled and informrelevant parties (A1164)

Old NHH MO

Receive final meterreadings, relate them tothe meter IDs fortransmission to NHH DC(A1165) MAP

Arrange and agree detailsfor return of metering eq ...

Meter information (F6763)

To: Change of Measurement Class:NHH to HH, Coincident with CoS(A1162)

From: Install, Replace, Energise,Remov e and Sale of a HH Meter(A130)

From: G934 d33

To: G450 d78

To: G660 d57

To: G940 d34

To: G660 d57

To: G686 d19

To: G933 d33D0142...

D0150...

D0150...

D0010...

D0010 ...

D0150...

D0303...

D0312...

Diagram: Change of Measurement Class : NHH to HH, Same Supplier (A1161)

Diagram: 221

Page 4: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Change of Measurement Class: NHH to HH, Coincident with CoS (A1162)

Requirement to changemeasurement class from NHH toHH on CoS (F5312)

Where Old NHH meterwas removed -notification of meterremoval (F5256)

Final EAC/AA for the NHH meter torelevant Old NHH DA(s) (F5263)

Final CoMC CoS meterreading (and manualnotification of the CoMC)(F5267)

Instruction to remove old NHH meterand install HH Meter (F4112)

Where Old NHH meter was removed -notification of meter removal (F5276)

CoS Registration for CoMC rejected (F5160)

Issue final account tothe Customer (F5286)

Final reading from the NHH meter, ornotification that no read obtained,containing notification of the CoMC (F5292)

CoS Registration for CoMC (F5159)

CoMC CoS: MeterInformation(F5257)

Update MPAS with agentappointment details (F5298)

New Supplier'sregistration has beenconfirmed (F5300)

Old Supplier disputeof CoMC CoS meterreading (F5309)

Where Old NHH meter was removed - notification of meter removal (F5310)

Final CoMC CoS meter reading (F5316)

ECOES (G2067)

Metering equipment retrievalarrangements (F6478)

Notification of removed meteringequipment ready for retrieval (F6479)

Details of meter removal (F6480)

Supplier(Appointments)(G1563)

Customer(G1566)

Distributor (G1573)

Old Supplier(G1574)

Supplier(Appointments)(G1576)

Data Aggregator (NHH)(G1583)

MAP (G2015)

New Supplier

Manually ensure that the HHAgents to be appointed willaccept the appointment. Confirmthe CoMC date with th...(A1166)

Old NHH MO

Process theCoMC CoSnotification andfinal meterreadings (whereavailable). BySSD+5 Notifyrelevant partie...(A1167)

Old NHH DC

Generate the (final)CoS reading andpass to relevantparties (A1168)

Old Supplier

Receive andprocess MRoCoSand either disputereading or issueaccount to theCustomer (A1169)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1920)

Meter information (F6764)

To: Change of Measurement Class :NHH to HH, Same Supplier (A1161)

From: Registration on Change ofSupplier (A162)

To: Registration on Change ofSupplier (A162)

From: Install, Replace, Energise,Remov e and Sale of a HH Meter(A130)

From: G705 d46

To: G796 d58

To: G1514 d68

To: G660 d57

D0150 ...

D0019...

D0086 ...

D0142 ...

D0150...

D0057...

D0010...

D0055...

D0002...D0291...

D0150...

D0086...

D0303 ...

D0312 ...

Diagram: Change of Measurement Class: NHH to HH, Coincident with CoS (A1162)

Diagram: 225

Page 5: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Change of Supplier (HH)

CustomerRequiringQuote forSupply(F5721)

Customer

Make Request forSupply Quote(A1643)

Request a quote for supply -MPAN core provided/availablefrom Consolidated MonthlyReport or ECOES (F5779)

Request for a supplyquote - MPAN notprovided (F5789)

* ...

Find out MPANinformation if notalready supplied bythe customer(A1676)

Request forMPAN(F5671)

Request forMPAN Core(F5799)

Customer Rejects Quote andmay request another quotefrom an alternative supplier(F5668)

Customer

Request the MPANfrom the appropriateMPAS if it is notknown (A1638)

Request for MPAN(F5735)

* ...

Provide customerwith MPAN details(A1646)

MPAN core andsupplementarydetails (F5658)

Customer

Pass MPAN to theSupplier (A1657)

MPAN & customerdetails (F5796)

* ...

Prepare quote forsupply (A1652)

Quote forsupply(F5665)

Customer

Receive Supplierquote, consider andacts (A1661)

Customer accepts theterms of supply(cooling off periodpassed if appropriate).By signing the supplycontra... (F5705)

New Supplier

Submit registrationrequest to MPAS(A1637)

Registration requestreject - Supplierdoes not re-attemptregistration (F5702)

InformDistributor ofcustomerdetails(F5711)

Registrationof Supplierto MeteringPoint(F5797)

Registrationrequest isrejected(F5669)

Distributor Records(G1708)

Supplier Records(G1687)

MPAS

Process the Change ofSupplier registrationrequest (either Reject itor inform relevantparties) (A1633)

Registration accepted - Confirmationof registration (F5682)

Registration accepted - Notification oftermination of supply (F5710)

Registrationaccepted -Notification to oldDA of termination ofsupply registration(F5712)

Notification of future distribution changes(F5725)

Registrationaccepted -Notification tonew DA of newsupplyregistration(F5772)

Registration accepted - Notification ofold supplier's metering point details(F5778)

Old Supplier

Consider termination ofsupply - raise objection ifappropriate. If no objectionraised, terminateappointments (A1630)

Data AggregatorRecords (G1727)

Data AggregatorRecords (G1692)

New Supplier

Appoint agents to themetering point. NotifyDistributor of CoSand any change inaddress details.(A1620)

Notificationof objectionfrom OldSupplier(F5737)

Termination of Data Collectorappointment (F5750)

Notificationto theCustomerthat anobjection isto be raised(F5765)

Termination of DataAggregator appointment(F5787)

Request for co-operativeobjection (F6158)

Data CollectorRecords (G1717)

Data AggregatorRecords (G1729)

MPAS

Process Objectionand notify all theparties concerned(A1667)

Customer (G1707)

Objectionresolutionperiod expiresbeforeobjectionremoved(F5660)

Notification of changes to theMPAN made by the Distributor(F5661)

Notification to newDA of theobjection (F5662)

Notification to old DA of theobjection (F5667)

Objectionhas beenrejected -notify oldsupplier(F5693)

Notify Old Supplier ofsuccessful objection (F5707)

Notification of changes to theMPAN made by the newSupplier (F5716)

Notify newSupplier thatthe oldSupplier hassuccessfullyobjected(F5794)

Re-submission of noticeof objection(F5792)

Data Aggregator(G1688)

Data Aggregator(G1690)

MPAS

Notify Suppliers thatthe objection has notbeen removed atexpiry of theobjection resolutionperiod (A1634)

Old Supplier

Receive notificationthat objectionrequest has beenrejected. Re-submit ifappropriate (A1660)

Termination ofData Aggregatorappointment(F5703)

Termination of MO appointment(F5724)

Termination ofData Collectorappointment(F5760)

Data AggregatorRecords (G1712)

Data CollectorRecords (G1689)

New Supplier

Receive notificationof objection andcancel agents ifappropriate (A1663)

Termination of MO appointment (F5670)

Termination ofData Collectorappointment(F5715)

Termination of DataAggregator appointment(F5767)

Data CollectorRecords (G1725)

Data AggregatorRecords (G1685)

Notification to the old Supplierthat the objection has not beeremoved - the new Supplier'sregistration has... (F5679)

Notification to new Supplierthat the objection has notbeen removed (F5700)

New MO

Process notification ofde-appointment and notifythe MAP. Arrangemetering equipmentretrieval details with ...(A1954)

Notification to MAP ofde-appointment (F6570)

MAP (G2055)

Notification of removed meteringequipment ready for retrieval (F6571)

Metering equipment retrievalarrangements (F6572)

Old MO

Process notification ofde-appointment and notifythe MAP. Arrange meteringequipment retrieval detailswith ... (A1951)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1953)

Terminationof MOappointment(F5697)

Notification of removed meteringequipment ready for retrieval (F6567)

Notificationto MAP ofde-appointment (F6569)

MAP (G2054)

Metering equipment retrievalarrangements (F6568)

Supplier Records(G1710)

New Supplier

Receive notificationof upheld objectionand cancel agents ifappropriate (A1675)

Terminationof DataCollectorappointment(F5708)

Terminationof DataAggregatorappointment(F5764)

Terminationof MOappointment(F5795)

Data CollectorRecords (G1722)

Data AggregatorRecords (G1693)

New MO

Process notificationof de-appointmentand notify the MAP.Arrange meteringequipment retrievaldetails with ...(A1955)

Meteringequipmentretrievalarrangements (F6575)

Notificationof removedmeteringequipmentready forretrieval(F6574)

Notificationto MAP ofde-appointment (F6573)

MAP (G2056)

Notification of removed meteringequipment ready for retrieval(F6577)

Metering equipment retrievalarrangements (F6578)

Notificationto MAP ofde-appointment (F6579)

Old Supplier

Negotiate withcustomer to removeobjection (A1621)

Notify the Customer thatobjection has not been removed(F5686)

Negotiationsto resolveobjection(F5698)

Termination of DataCollectorappointment (F5771)

Termination of Data Aggregatorappointment (F5798)

Applicationto removeobjection(F5801)

Negotiationsto resolveobjection(F5747)

Customer (G1721)

Customer

Negotiate with oldSupplier to resolvethe objection(A1665)

MPAS

Process request toremove objection(A1655)

Notification that the old supplier's objection hasbeen removed (F5688)

Notification that the old supplier's objectionhas been removed (F5722)

Request toremoveobjection isrejected(F5728)

Notification of changes to the MPAN made bythe Distributor (F5731)

Notification of changes to the MPAN made bythe new Supplier (F5742)

Notificationto old DA oftheobjectionremoval(F5788)

Notificationto new DAof theobjectionremoval(F5793)

Re-submission ofrequest toremoveobjection(F5694)

Data Aggregator(G1711)

Data Aggregator(G1728)

Old Supplier

Resubmit request toremove objection (ifpossible). Notifycustomer is objectionis not resolved(A1622)

Notify the Customer that objectionhas not been removed (F5732)

New Supplier

Receive confirmationthat the objectionhas been removed.(Re) appoint agentsif necessary (A1628) Old Supplier

De-appoint agentson notification thatthe objection hasbeen removed(A1635)

Termination of Data Aggregator appointment(F5677)

Termination of MO appointment (F5687)

Termination of Data Collector appointment(F5701)

Data AggregatorRecords (G1703)

Data CollectorRecords (G1702)

Old MO

Process notification ofde-appointment and notify theMAP. Arrange meteringequipment retrieval detailswith ... (A1957)

Notification of MO Appointment and Terms(F5666)

Inform Distributor of customer details(F5730)

Notification of DC Appointment and Terms(F5744)

Notificationof DAAppointmentand Terms(F5745)

Requirement to appointagents forthe meteringpoint(F5791)

Distributor Records(G1696)

New DC

Process appointmentdetails. Takeappropriate action.(A1631)

New MO

Process appointmentdetails. Takeappropriate action(A1666)

New DA

Agree ContractualTerms (A1670)

Acknowledgement ofappointment(F5729)

DA rejectsthe appointment(F5777)

Supplier Records(G1715)

Supplier(Appointments)(G1701)

MO rejects theappointment (F5678)

Acknowledgement of appointment(F5696)

Metering equipment order (F6583)

Notification to MAP ofappointment (F6585)

Metering equipment delivery (F6584)

Supplier(Appointments)(G1698)

MAP (G2060)

New Supplier

Process Acknowledgement and senddetails of otheragents and custom ...

Customer detailsand details of otheragents (F5743)

New MO

Request MeteringPoint Technicaldetails from Old MO(A1625)

New MO requestsdata from the old MO(F5680)

Old MO

Process the requestfor the meteringpoint equipment data(A1648)

Metering Point technical data(F5753)

New MO

Receive meterdetails, updaterecords and pass-onto DC, Distributorand Supplier. InformMAP of appointment... (A1636)

Notification of Metering Equipmenttechnical details, when received fromold MO (F5684)

Meter technical, commissioning andre-certification details (F5790)

Metering Equipment Order (F6625)Notification to MAP ofAppointment (F6627)

Confirmation of Meter TechnicalDetails (F6648)

Metering Equipment Delivery(F6626)

MAP

Process Request forSpecification ofMetering Equipment(A1980)

MAP (G2074)

Distributor (G2093)

New Supplier

Receive confirmationdetails from agentsand update MPAS ifnecessary (A1656)

New DC

Receive MeteringPoint details, updaterecords and confirmInclusion in Readin ...

Update toregistrationdetails(F5681)

CoS Completed (F5802)

Notificationthatrequestedupdate hasbeenrejected(F5689)

Confirm inclusionin readingschedule/runs(F5706)

MPAS

Receive Supplier update (A1674)

Updated MPAD(F5738)

MPAD change accepted -notification to DistributionBusiness (F5740)

MPAD changeaccepted - Instructionto the affected DA's(F5755)

Data AggregatorRecords (G1699)

Distributor Records(G1686)

Confirminclusion inreadingschedules/runs (F5727)

MeteringPoint historydata(F5691)

Distributor Records(G1723)

Old DC

Process the requestfor the meteringpoint history data(A1641)

New DC requestsdata from the oldDC (F5690)

New DC

Request MP detailsfrom old NHH DC(A1649)

Customerdetails anddetails ofother agents(F5762)

NotificationofSettlementDetails(MC/EAC/PC) (F5803)

New Supplier

Process Acknowledgement and senddetails of otheragents and customerdetails (A1639)

Acknowledgement of appointment(F5780)

Old MO

Process notificationof de-appointmentand notify the MAP.Arrange meteringequipment retrievaldetails with ... (A19 ...

MAP

Arrange and agreedetails for return ofmetering equipment.(A1960)

Terminationof MeterOperatorappointment(F5685)

Notification of removed meteringequipment ready for retrieval (F6581)

Metering equipment retrievalarrangements (F6582)

Notification to MAP ofde-appointment (F6580)

MAP (G2059)

DC Rejects theappointment (F5749)

Supplier Appointment(G1713)

D0225 ...D0302 ...

D0055...

D0057...

D0217...

D0058...

D0209...

D0171 ...

D0209...

D0260...

D0151...

D0064 ...

D0151...

D0151...

D0171 ...

D0209 ...

D0209 ...

D0066...

D0065...

D0089 ...

D0067 ...

D0064 ...

D0151...

D0151 ...

D0151...

D0151 ...

D0151 ...

D0151...

D0092 ...

D0093...

D0303...

D0151...

D0303 ...

D0151...

D0151...

D0151...

D0303...

D0303...

D0151...

D0151 ...

D0068...

D0090...

D0091 ...

D0069...

D0171...

D0089...

D0209 ...D0209 ...

D0068 ...

D0151...

D0151...

D0151...

D0155 ...

D0225...D0302...

D0155 ...

D0153 ...

D0011 ...

D0261 ...

D0261 ...

D0011...

D0303...

D0148 ...D0225 ...D0302 ...

D0170...D0268 ...

D0268...

D0268...

D0303 ...

D0268...

D0205...

D0203 ...

D0012...D0051...

D0209 ...

D0012...

D0036...D0170...

D0148...D0302...

D0289...

D0011...

D0151...

D0303 ...

D0261...

Diagram: Change of Supplier (HH)

Diagram: 97

Page 6: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Change of Supplier (NHH)

Customer RequiringQuote for Supply (F5539)

Customer Rejects Quote andmay request another quote froman alternative supplier (F5544)

Customer accepts theterms of supply (coolingoff period passed ifappropriate). By signingthe supply contra...(F5541)

Request a quote for supply -MPAN core provided/availablefrom Consolidated MonthlyReport or ECOES (F5545)

Request for a supplyquote - MPAN notprovided (F5543)

Request forMPAN (F5546)

MPAN core andsupplementarydetails (F5537)

Quote forsupply (F5536)

Customer

Make Request forSupply Quote(A1583)

* ...

Find out MPAN informationif not already supplied bythe customer (A1586)

Customer

Request the MPANfrom the appropriateMPAS if it is notknown (A1589)

* ...

Provide customerwith MPAN details(A1585)

Request forMPAN (F5542)

Request for MPANCore (F5540)

Customer

Pass MPAN to theSupplier (A1588) MPAN & customer

details (F5538)

* ...

Prepare quote forsupply (A1584) Customer

Receive Supplierquote, consider andacts (A1587)

New Supplier

Submit registrationrequest to MPAS(A1578)

MPAS

Process the Changeof Supplierregistration request(either Reject it orinform relevantparties) (A1565)

Registration request reject- Supplier does notre-attempt registration(F5547)

Registration requestis rejected (F5482)

Registration of Supplier toMetering Point (F5501)

Supplier Records(G1670)

Registrationaccepted -Notification to oldDA of terminationof supplyregistration(F5493)

Registration accepted -Notification to new DAof new supplyregistration (F5509)

Data AggregatorRecords (G1626)

Data AggregatorRecords (G1612)

Registration accepted - Confirmation ofregistration (F5485)

Registration accepted - Notification of oldsupplier's metering point details (F5478)

Notification of future distribution changes (F5548)

Registration accepted -Notification of terminationof supply (F5504)

New Supplier

Appoint agents to themetering point. NotifyDistributor of CoSand any change inaddress details.(A1566)

Customer (G2086)

Distributor Records(G1615)

Inform Distributor ofcustomer details(F5472)

Old Supplier

Consider termination ofsupply - raise objection ifappropriate. If noobjection raised,terminate appointments(A1559)

Request forco-operativeobjection (F5940)

Requirement toraise objection(F6642)

Termination of Data Aggregatorappointment (F5515)

Termination of Data Collectorappointment (F5499)

Data CollectorRecords (G1621)

Data AggregatorRecords (G1622)

Notification of objection fromOld Supplier (F5507)

Notification to theCustomer that anobjection is to be raised(F5618)

Customer (G1672)

New SupplierRecords (G2088)

Notification ofCustomer RequestedObjection (F6643)

Termination of Meter Operatorappointment (F5500)

MPAS

Process Objection and notifyall the parties concerned(A1573)

Old MO

Process notification ofde-appointment andnotify the MAP.Arrange meteringequipment retrievaldetails with ... (A1975)

MAP (G2070)

Data Aggregator(G1671)

Data Aggregator(G1623)

Notification to MAP ofde-appointment (F6613)

Notification to old DA of the objection (F5617)

Notification to new DA of the objection (F5494)

Notification of changes to the MPAN made by thenew Supplier (F5621)

Notification of changes to the MPAN made bythe Distributor (F5622)

Notify Old Supplier of successful objection (F5511)

Notify new Supplier thatthe old Supplier hassuccessfully objected(F5644)

Objection has beenrejected - notify oldsupplier (F5498)

Objectionresolution periodexpires beforeobjection removed(F5648)

Re-submissionof notice ofobjection(F5619)

Old Supplier

Receive notificationthat objectionrequest has beenrejected. Re-submit ifappropriate (A1611)

New Supplier

Receive notificationof objection andcancel agents ifappropriate (A1614)

New MO

Process notification ofde-appointment andnotify the MAP. Arrangemetering equipmentretrieval details with ...(A1970)

Old MO

Process notificationof de-appointmentand notify the MAP.Arrange meteringequipment retrievaldetails with ...(A1968)

Termination of DataAggregatorappointment(F5646)

Termination of DataCollector appointment(F5645)

Termination of MO appointment (F5647)

Termination of Data Collectorappointment (F5625)

Termination of Data Aggregatorappointment (F5627)

Termination of MO appointment (F5626)

Data CollectorRecords (G1674)

Data CollectorRecords (G1679)

Data AggregatorRecords (G1673)

Data AggregatorRecords (G1678)

Old Supplier

Negotiate with customer toremove objection ifappropriate. (A1558)

Termination of DataCollector appointment(F5633)

Termination of DataAggregatorappointment (F5632)

Termination of MOappointment(F5634)

Negotiationsto resolveobjection(F5623)

Negotiationsto resolveobjection(F5624)

Customer

Negotiate with oldSupplier to resolve theobjection (A1612)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1976)

Notification of removed meteringequipment ready for retrieval(F6614)

Metering equipment retrievalarrangements (F6615)

Application to remove objection (F5512)

Notify the Customer that objectionhas not been removed (F5631)

MPAS

Process request toremove objection(A1572)

Customer (G1684)

Data Aggregator(G1676)

Data Aggregator(G1613)

Notification to new DAof the objectionremoval (F5628)

Notification to old DA of theobjection removal (F5486)

Re-submission ofrequest to removeobjection (F5629)

Request toremoveobjection isrejected (F5488)

Notify the Customer thatobjection has not beenremoved (F5630)

Old Supplier

Resubmit request toremove objection (ifpossible). Notifycustomer is objectionis not resolved(A1613)

New Supplier

Receive confirmationthat the objectionhas been removed.(Re) appoint agentsif necessary (A1617)

Notification that the old supplier'sobjection has been removed (F5480)

Notification that the old supplier's objection hasbeen removed (F5487)

Notification of changes to the MPANmade by the Distributor (F5654)

Notification of changes to the MPANmade by the new Supplier (F5655)

Requirement toappoint agents forthe metering point(F5656)

Notification of removed metering equipment ready for retrieval (F6602)

Metering equipment retrieval arrangements (F6603)

Notification to MAP of de-appointment (F6601)MAP (G2066)

MAP (G2067)

Metering equipment retrievalarrangements (F6606)

Notification toMAP ofde-appointment(F6604)

Notification of removed meteringequipment ready for retrieval (F6605)

MPAS

Notify Suppliers that theobjection has not beenremoved at expiry ofthe objection resolutionperiod (A1615)

New Supplier

Receive notification ofupheld objection andcancel agents ifappropriate (A1616)

New MO

Process notification ofde-appointment andnotify the MAP. Arrangemetering equipmentretrieval details with ...(A1971)

Notification to newSupplier that theobjection has notbeen removed(F5649)

Notification to the old Supplier that theobjection has not bee removed - the newSupplier's registration has... (F5653)

Supplier Records(G1683)

Termination ofData Collectorappointment(F5652)

Termination of DataAggregator appointment(F5651)

Termination of MOappointment (F5650)

Data AggregatorRecords (G1680)

Data CollectorRecords (G1682) Notification to MAP of

de-appointment (F6607)

Notification of removed meteringequipment ready for retrieval (F6608)

Metering equipment retrievalarrangements (F6609)

MAP (G2068)

Notification to MAP ofde-appointment(F6610)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1972)

Old MO

Process notificationof de-appointmentand notify the MAP.Arrange meteringequipment retrievaldetails with ...(A1974)

Old Supplier

De-appoint agentson notification thatthe objection hasbeen removed(A1562)

Terminationof MOappointment(F5641)

Notification of removedmetering equipment readyfor retrieval (F6611)

Metering equipmentretrieval arrangements(F6612)

Terminationof DataCollectorappointment(F5642)

Terminationof DataAggregatorappointment(F5643)

Data CollectorRecords (G1618)

Data AggregatorRecords (G1627)

Notification of DC Appointmentand Terms (F5490)

Notification of MOAppointment and Terms(F5516)

Notification of DA Appointmentand Terms (F5506)

New DA

Agree ContractualTerms (A1577)

Acknowledgement ofappointment (F5505)

DA rejects theappointment (F5558)

Supplier (Appointments)(G1656)

Supplier Records(G1653)

New DC

Process appointmentdetails. Takeappropriate action.(A1561)

New MO

Process appointmentdetails. Takeappropriate action(A1579)

MO rejects theappointment (F5556)

Notification to MAPof appointment(F6600)

Supplier (Appointments)(G1654)

MAP (G2065)

Metering equipment delivery (F6599)

Metering equipment order (F6598) MAP

Process request forspecification ofmetering equipment(A1966)

New Supplier

P rocessAcknowledgement andsend details of otheragents and customerdetails (A1569)

Acknowledgement ofappointment (F5475)

Customer details and detailsof other agents (F5517)

New MO

Request MeteringPoint Technicaldetails from Old MO(A1563)

Old MO

Process the requestfor the meteringpoint equipment data(A1568)

Old DC

Process the requestfor the meteringpoint history data(A1575)

New Supplier

P rocessAcknowledgement andsend details of otheragents and customerdetails (A1576)

New DC

Request MP detailsfrom old NHH DC(A1560)

Supplier (Appointments)(G1655)

DC rejects theappointment(F5557)

Acknowledgement ofappointment (F5513)

Customer detailsand details of otheragents (F5497)

New DCrequests datafrom the old DC(F5484)

New MO requestsdata from the oldMO (F5508)

Metering Equipment Order (F6622)

Metering Equipment Delivery (F6623)

Metering Pointtechnical data(F5495)

New MO

Receive meterdetails, updaterecords and pass-onto DC, Distributorand Supplier. InformMAP of appointment... (A1564)

New DC

Receive MeteringPoint details, updaterecords and confirmInclusion in ReadingSchedules (A1570)

Metering Point historydata (F5514)

Notification of Metering Equipmenttechnical details, when received from oldMO (F5491)

Confirm inclusionin readingschedules/runs(F5550)

Distributor Records(G1649)

Notificationto MAP ofAppointment(F6624)

Confirmation ofMeter TechnicalDetails (F6647)

Meter technical,commissioning andre-certification details(F5473)

Distributor (G2092)

MAP (G2073)

* ...

Provide customerwith MPAN details(A1555)

New DC

Process CoR or obtainSSD reading asrequested (A1590)

MPAS

Receive Supplierupdate (A1567)

Confirm inclusion inreadingschedule/runs(F5471)

Customer Own Reading(CoR) (F5481)

Instruction to DC to obtain ameter reading (F5559)

Update toregistrationdetails(F5489)

Notification thatrequested update hasbeen rejected (F5551)

MPAD changeaccepted -Instruction to theaffected DA's(F5552)

MPAD changeaccepted -notification toDistribution Business(F5554)

UpdatedMPAD(F5502)

Data AggregatorRecords (G1652)

Distributor Records(G1651)

Distributor Records(G1659)

Data AggregatorRecords (G1660)

Supplier (G1658)

New Supplier

Determine actionrequired to resolvefailed/invalid reading(A1591)

Instructionto obtainMRoCoS(F5562)

Customer own reading or obtained readingpasses validation or (F5479)

Notification that the CoR has failedValidation (F5560)

Notification that DC failedto obtain requestedreading (F5561)

Meter Readingsto Distributor(F5573)

Meter Readings toSupplier (F5571)

Metering PointEAC/AA Data(F5574)

MeteringPointEAC/AAData to allaffectedNHH DA's(F5572)

New DC

Choose most appropriatevalid reading and processas CoS reading (A1574)

CoS MeterReading(F5568)

Distributor Records(G1657)

CoS Meter Reading (F5565)

Change ofSuppliermeterreading(F5567)

New Supplier

New Supplier eithersets up the initialbil l ing of theCustomer or decidesto dispute thereading (A1593)

Old DC

Receive CoS readand pass to oldsupplier (A1592)

New Supplier

Agree to anaccommodation withthe Customer orcontinue with formaldispute (A1601)

Old Supplier

Agree an accommodationwith the Customer orcontinue with formaldispute (A1597)

Old Supplier

Consider whether toaccept or dispute theCoS meter reading(A1594)

Customer

Customer receivesthe closing bil l. Thecustomer maydecide to dispute thereading (A1618)

New Supplier accepts theinitial reading (F5569)

New Supplier disputesinitial MRoCoS (F5566)

CoS MeterReading (F5570)

Old Supplier disputes receivedMRoCoS (before issuing the finalaccount to the Customer) (F5612)

Customerdisputes final bil lwith the OldSupplier (F5587)

Old Supplierdisputes MRoCoSsubsequent toissuing final account(F5608)

Customer disputesMRoCoS with theNew Supplier(F5594)

Accepted CoSread, finalaccount details(F5564)

Accommodationagreed with theCustomer (F5597)

Proposed replacementMRoCoS (F5577)

Accommodationagreed with theCustomer (F5578)

Proposed replacement MRoCoS (F5583)

Old Supplier(G1667)

Customer (G1665)

Customer (G1669)

Customer (G1663)

Old Supplier

Respond toproposedreplacementMRoCoS (A1602)

New Supplier

Respond toproposedreplacementMRoCoS (A1599)

New Supplier

Respond toalternative reading orrequest for actualreading (A1609)

New Supplier

Resolve failedvalidation or failedread for replacementMRoCoS (A1605)

Old DC

Receive withdrawalof original read andreplacementMRoCoS, processand pass to OldSupplier (A1598)

New Supplier

Receive replacementMRoCoS and withdrawalof original, process andissue account to theCustomer (A1600)

New Supplier

Forward replacementMRoCoS to DataCollector (A1603)

Old Supplier

Confirm acceptedreading, respond toalternative or requestactual reading(A1610)

Old Supplier

Process CoSreading and issuefinal account to theCustomer (A1604)

Old Supplier

Negotiate with NewSupplier (A1595)

New Supplier

Negotiate with OldSupplier (A1607)

New Supplier

Notify Data Collectorof agreed reading orrequest to obtainactual reading(A1596)

New DC

Generate replacementMRoCoS in accordancewith the New Supplierinstruction. If read failsvalidation then r...(A1608)

Customer (G1661)

Customer (G1662)

Customer (G1666)

Distributor Records(G1664)Accepted

replacementMRoCoS(F5596)

Agreed accommodation tothe Customer (F5592)

AcceptedreplacementMRoCoS(F5591)

Accepted alternative replacementMRoCoS (F5601)

Alternative proposedMRoCoS or request toobtain actual reading(F5613)

Negotiationwith NewSupplier(telephone)(F5609)

Negotiation with OldSupplier (telephone)(F5593)

No reading agreed, instruction toobtain an actual reading forReplacement MRoCoS (F5607)

Replacement MRoCoS (F5585)

Withdrawn CoS Reading, due todispute (F5586)

Initialaccount(F5580)

Withdrawn CoS Reading, due todispute (F5615)

Replacement MRoCoS (F5602)

Replacement MRoCoS (F5579)

Withdrawn CoS Reading, dueto dispute (F5588)

Withdrawn CoS reading dueto dispute (F5590)

Replacement MRoCoS (F5595)

Accepted CoS read, finalaccount details (F5598)

Request for further instructionon failed read or invalid reading(F5600)

Further instruction - eitherclarification of the read thatfailed validation or a request toobtain an actua... (F5610)

Accepted replacement MRoCoS (F5589)

Request for actual reading (F5581)

Accepted replacement MRoCoS,proposed alternative or confirmationof request for actual reading (F5614)

Agreed accommodation tothe Customer (F5611)

Confirmation of agreed replacement MRoCoSor request for actual reading (F5599)

AcceptedreplacementMRoCoS(F5603)

Request for actualreading (F5576)

Negotiationwith OldSupplier(telephone)(F5605)

Negotiationwith NewSupplier(telephone)(F5606)

New DC

Request MeteringPoint details fromNew Supplier(A1829)

Request for MP data sentto New Supplier (F6707)

New Supplier

Process request forMP history data(A1830)

D0311 issued(F6704)

New Supplier

New Supplierreceives NOSI(A1828)

New Supplierinformation updated(F6705)

Read not received atSSD+30/32 (F6722)

* ...

Supplier issuesD0300 for non receiptof read (A1839)

D0300 issued -Proposed Read(F6723)

* ...

Supplier receivesD0300 and makesdecision on MeterRead (A1840)

D0311issued(F6704)

New Supplier

New Supplierreceives NOSI(A1828)

New Supplierinformation updated(F6705)

D0311 issued(F6704)

New Supplier

New Supplierreceives NOSI(A1828)

New Supplierinformation updated(F6705)

New Supplierinformation updated(F6705)

New Supplier

New Supplierreceives NOSI(A1828)

D0311 issued(F6704)

Metering Pointhistory data notissued by Old DC(F6706)

Read not agreed (F6725)

* ...

Supplier proposesalternative read oradvises of no read(A1842)

Agreed ReadD0300 issued(F6724)

New Supplier

Issue Agreed Read D0300to NHHDC (A1841)

Return D0300(F6726)

* ...

Supplier considersinformationreceived on D0300(A1843)

Agreed ReadD0300 issued(F6724)

No agreement(F6727)

* ...

Contact Supplier toResolve (A1844)

AgreedReadD0300issued(F6724)

No read(F6730)

D0300 issued -No Read(F6729)

D0300issued toNHHDC(F6734)

NHH DC

NHHDC receivesD0300 and makesdecision (A1846)

NHHDC acceptsD0300 (F6733)

NHHDCrejectsD0300(F6732)

SupplierreturnsD0300 toNHHDC(F6731)

New Supplier

New Supplierreviews read/D0300(A1845)

Supplier requiresNHHDC to obtainmeter read (F6728)

Inform Distributorof customer details(F5549)

Distributor Records(G1648)

D0057 ...

D0055 ...

D0209...

D0209...

D0217...

D0260...

D0171 ...

D0058 ...

D0225 ...D0302 ...

D0303...

D0151...

D0151 ...

D0064...

D0305 ...

D0151 ...

D0303 ...

D0209 ...

D0209...

D0089 ...

D0171...

D0065...

D0067...

D0066 ...

D0064...

D0151...

D0151 ...

D0151 ...

D0151...

D0151 ...

D0151...

D0151 ...

D0151 ...

D0151 ...

D0068 ...

D0209...

D0209 ...

D0068...

D0069 ...

D0091 ...

D0090...

D0171...

D0089 ...

D0303...

D0303 ...

D0093...

D0092...

D0151...

D0151...

D0151 ...

D0303...

D0303...

D0151 ...

D0151...D0151 ...

D0155 ...

D0155...

D0153 ...D0011 ...

D0261 ...

D0261 ...

D0303...

D0011 ...D0148...

D0225...D0302...

D0261 ...

D0011...

D0148 ...D0225 ...D0302 ...

D0170 ...

D0170 ... D0149...D0150...

D0010 ...

D0152 ...

D0150...

D0012...

D0303...

D0149 ...

D0150 ...

D0150 ...

D0224 ...

D0012...

D0071 ...

D0072...

D0205 ... D0203...

D0209 ...

D0072...

D0010...D0086...

D0004...

D0010...

D0010...

D0019...

D0019...

D0086 ...

D0086...

D0086...

D0086...

D0300...

D0300 ...

D0300...

D0300 ...

D0300 ...D0300 ...

D0086...

D0086 ...

D0086...D0086...

D0086...

D0004...

D0005 ...

D0300...

D0072 ...

D0300 ...

D0300 ...

D0072...

D0170...

D0311...

D0300...

D0311...

D0311...

D0311...

D0300...

D0300...

D0300...

D0300 ...

D0300 ...

D0300...

D0300...D0300 ...

D0225...D0302...

Diagram: Change of Supplier (NHH)

Diagram: 105

Page 7: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Contact Notice Facility (A809)

Old or New SupplierID received,appropriate actiontaken (F6653)

Accommodationnot agreed(F6654)

Status changerejected due toobjection block out.Changes held untilCoS objectionoutcome known, ifMP lost... (F3992)

If objection has not beenlodged, and was due toerroneous registration bythe new supplier, then oldsupplie... (F3993)

Supplier ID of currentand previous supplier(F3238)

Supplier ID of presentand previous supplier(F3239)

Request forContactNoticeFacil ity(F3994)

Rejection ofrequest(F4229)

MPAS

Provide supplier ID's (A181)

Old Supplier

Receive New Supplier's IDand take appropriate action.(A182)

New Supplier

Receive Old supplier's IDand take appropriate action(A183)

* ...

Request Contact NoticeFacility from the appropriate ...

From: Data Collection andProcessing of Meter Readings(including CoS reading) (A104)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

D0273 ...

D0273...

D0271...

D0272 ...

Diagram: Contact Notice Facility (A809)

Diagram: 321

Page 8: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Data Collection and Processing of Meter Readings (including CoS reading) (A104)

Readings(F2401)

Consumption Datato HH DA (F2404)

Request for SpecialReading (F2508)

Readings(F2512)

NHH ConsumptionData to DA (F2513)

ReadingSchedule/ReadingInstructions (F2553)

Reading Schedule(F2554)

Supply Fault (F354)Meter Technical Details (F2670)

NHH Meter Details toNHHDC (F2688)

PPM Meter details to DC (F2690)

Failures / exceptions to NHH DC (F3860)

Meter Readings to NHH DC (F3026)

Supply Fault (F354)

Notification of termination (F3862)

Report of possible NHH irregularity (F3574)

HH Data for SDP[Scotland] (F3707)

Metering Point Settlement Details (F3855)

Metering Point Settlement Details (F3857)

Notification of change of DA (F3893)

Notification of termination (F3862)

Request Metering Point Investigation (to MO) (F1548)

Notification of change to DA (F3900)

Requirement to obtainand agree the CoSreading (F4278)

Accommodation not agreed(F6654)

Reading Instructions(F5072)

Reports andreadings (F5073)

Readinginstructions(F5074)

Reading Instructions(F5075)

New or Old Supplierdisputes MRoCoS (F5108)

CoS Readingprocessed, finalaccount issued(F6652)

Data Collector(NHH) (G1214)

Supplier(G775)

* ...

HH Meters: ObtainReadings (A110)

* ...

Determine NHH DR Site VisitRequirement (A1146)

...

Obtain NHH MeterReadings (NHH DR)(A1149)

* ...

Meter Reading on Changeof Supplier Dispute (A818)

* ...

New NHH DC Obtainand Generate Changeof Supplier meterreading (A848)

* ...

NHH Meters: ObtainReadings (A936)

* ...

NHH Meters:Process MeterReadings (A937)

* ...

NHH Meters:Administer MeteringPoint Data (A938)

HH DC

HH Meters: ProcessMeter Readings(A990)

* ...

HH Meters: AdministerMetering Point Data(A991)

To: Validate and Aggregate Data andSettle (A915)

To: Validate and Aggregate Data andSettle (A915)

To: Managing Supply Faults andOutages (A105)

From: Validate and Aggregate Dataand Settle (A915)

To: Managing Supply Faults andOutages (A105)

From: De-Energise, Energise &Disconnect (A109)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: De-Energise, Energise &Disconnect (A109)

To: Manage Supply (Install, andmanage Meter Operations) (A102)

To: Contact Notice Facility (A809)

D0036...

D0019 ...

D0135 ...

D0023 ...

D0135...

D0136 ...

D0148...D0001...

Diagram: Data Collection and Processing of Meter Readings (including CoS reading) (A104)

Diagram: 180

Page 9: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Determine NHH DR Site Visit Requirement (A1146)

Special read required(F2630)

Request for investigation atcustomer site (F3464)

Request for aninvestigation atcustomer site(F3465)

Request forinvestigation intometer reading(s)(F3764)

Reading Schedule / Reading Instructions for DR (F5057)

Reading failed - instruction to obtain actual read (F5060)

Meter reading required - instruction to obtain actual reading (F5061)

Reading Schedule/ReadingInstructions for DR (F5062)

Supplier(G753)

Distributor Records(G756)

Distributor(G993)

NHH DC

Establish requirementfor site visit andinform NHH DR(A1147)

Supplier

Receive request,and take appropria ...

D0005...

D0001...

D0005...D0001 ...

D0072 ...

D0072 ...

D0290...

Diagram: Determine NHH DR Site Visit Requirement (A1146)

Diagram: 217

Page 10: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - HH Meters: Administer Metering Point Data (A991)

Notification of change of DA (F3893)

Data CollectionFrequency (F2521)

Request Metering Point Investigation (from Supplier) (F2524)

Fault Resolution Report (from MO)(F2526)

Exceptions Report - DA(F2527)

Request Metering Point Investigation (from Distributor) (F2529)

Collection Rota (toDistribution) (F2538)

Reading Schedule to HH dataCollection Agent (F2560)

Collection Rota (toSupplier (F2627)

Request for Metering Point Investigation (F2628)

Meter technical details (F2672)

Planned Outage Schedule (non-mandatory) (F3333)

Request For Action (from Supplier) (F3630)

Request Metering Point Investigation (to MO) (F1548)

Notification of energisation/de-energisation (andfailed read, where appropriate) from the MO (F3968)

Requirement for Supplier toupdate HH DC with changes tomeasurement class (F5092)

Notification to HH DC ofchange to MeasurementClass (F5093)

Affirmation of RetrievalMethod (F5333)

Data Collector (HH)(G1082)

Meter Operator(G1202)

Data Collector (HH)(G429)

DistributorRecords (G430)

Supplier (G431)

Distributor Records(G622)

Distributor (G915)

Supplier (G916)

Data Collector (HH)(G949)

* ...

Administration of aHH Metering Point(A111)

Supplier

Supplier identifies a change tomeasurement class and notifiesHHDC of change. (A1151)

From: Data Collection andProcessing of Meter Readings(including CoS reading) (A104)

To: Meter Operations (A718)

From: G1085 d42G1089 d65G1094 d60G1875 d75G1080 d75

From: G1206 d65

From: G561 d72

D0148...

D0001...

D0002 ...

D0001 ...

D0012...

D0012...

D0001...

D0268...

D0164 ...

D0005...

D0001...

D0289 ...D0051...

Diagram: HH Meters: Administer Metering Point Data (A991)

Diagram: 350

Page 11: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - HH Meters: Obtain Readings (A110)

Supply Fault (F354)

Fault Resolution Report (to Distributor) (F2531)

No Read Report (For site visit only) (F2622)

Fault Resolution Report (to Supplier) (F2623)

Reading Schedule toHH data CollectionAgent (F2668)

Readings from HH DC Agent (F2675)

Report of possible irregularity (F3337)

Changed Customer orMetering Point addressdetails (F6269)

Change in Customer orMetering Point address Details(F6270)

Changed Customer orMetering Point addressdetails (F6271)

Confirmation of change toCustomer or Metering Pointaddress Details (F6272)

DistributorRecords(G1927)

Meter Operator(G1928)

Supplier (G424)

DistributorRecords (G425)

Supplier

Inform relevantparties of change inCustomer orMetering Pointaddress details andupdate records(A1850)

HH DC

Obtain/Collect HHMeter readings(A992)

To: Manage Supply Faults (A1062)

To: G796 d58

D0135...

D0002 ...

D0004 ...

D0002 ...

D0136 ...

D0225...

D0302...

D0131 ...

D0225 ...D0302 ...

D0131 ...D0302 ...

Diagram: HH Meters: Obtain Readings (A110)

Diagram: 205

Page 12: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Meter Reading on Change of Supplier Dispute (A818)

CoS Readingprocessed, finalaccount issued(F6652)

Replacement MRoCoS (F2971)

Accommodation not agreed(F6654)

Request for further instruction on failedread or invalid reading (F2980)

ReplacementMRoCoS (F2996)

No reading agreed,instruction to obtain an actualreading for ReplacementMRoCoS (F3001)

Withdrawn CoS Reading,due to dispute (F4026)

Withdrawn CoS Reading, due to dispute (F4027)

Withdrawn CoS Reading, due to dispute (F4028)

Replacement MRoCoS (F4030)

Replacement MRoCoS (F4031)

Customer disputesMRoCoS with the NewSupplier (F5115) Accommodation agreed with

the Customer (F5116)

Proposed replacementMRoCoS (F5118)

Accommodation agreedwith the Customer (F5119)

AcceptedalternativereplacementMRoCoS (F5123)

Further instruction - either clarificationof the read that failed validation or arequest to obtain an actua... (F5124)

New Supplier disputesinitial MRoCoS (F5125)

Old Supplier disputes receivedMRoCoS (before issuing the finalaccount to the Customer) (F5126)

Proposed replacementMRoCoS (F5127)

Old Supplier disputesMRoCoS subsequent toissuing final account (F5128)

Customer disputes final bil lwith the Old Supplier (F5129)

Initial account(F5130)

Withdrawn CoS readingdue to dispute (F5131)

Requirement for NHH DR to read meter (F5132)

Reading(s) (F5133)

No read report (F5134)

Accepted replacementMRoCoS (F5382)

Accepted replacementMRoCoS (F5383)

Agreed accommodation tothe Customer (F5384)

Alternative proposedMRoCoS or request to obtainactual reading (F5385)

Negotiation with Old Supplier(telephone) (F5386)

Negotiation with New Supplier(telephone) (F5387)

Accepted replacementMRoCoS (F5388)

Request for actualreading (F5389)

Accepted replacement MRoCoS,proposed alternative or confirmationof request for actual reading (F5390)

Confirmation of agreed replacement MRoCoSor request for actual reading (F5391)

Accepted replacementMRoCoS (F5392)

Request for actualreading (F5393)

Negotiation with Old Supplier(telephone) (F5394)

Negotiation with New Supplier(telephone) (F5395)

Agreed accommodationto the Customer (F5396)

Distributor Records(G1129)

Customer(G1511)

Customer(G1512)

Old Supplier(G1514)

Customer(G1515)

Customer(G1516)

Customer(G1596)

Customer(G1597)

New Supplier

Receive replacementMRoCoS and withdrawalof original, process andissue account to theCustomer (A1153)

Old Supplier

Respond toproposedreplacementMRoCoS(A1155)

* ...

Agree to anaccommodation with theCustomer orcontinue withformal dispute(A1156)

New Supplier

Respond to proposedreplacement MRoCoS(A1158)

NHH DR

Visit Site (A1160)

New Supplier

Forward replacementMRoCoS to DataCollector (A1520)

New Supplier

Respond to alternativereading or request foractual reading (A1521)

Old Supplier

Negotiate with NewSupplier (A1522)

Old Supplier

Confirm accepted reading,respond to alternative orrequest actual reading(A1523)

New Supplier

Notify Data Collector ofagreed reading or requestto obtain actual reading(A1524)

New Supplier

Negotiate with OldSupplier (A1525)

New Supplier

Resolve failed validation orfailed read for replacementMRoCoS (A593)

Old Supplier

Process CoS reading and issuefinal account to the Customer(A615)

* ...

Generate replacement MRoCoSin accordance with the NewSupplier instruction. If read failsvalidation then re... (A822)

* ...

Receive withdrawal of original readand replacement MRoCoS, processand pass to Old Supplier (A857)

To: Data Collection and Processingof Meter Readings (including CoSreading) (A104)

From: New NHH DC Obtain andGenerate Change of Supplier meterreading (A848)

From: G1574 d40

D0086 ...

D0004...

D0086 ...

D0072...

D0086...

D0086 ...

D0086 ...

D0086 ...

D0086...

D0300...

D0300 ...

D0005 ...

D0300...

D0086...

D0290 ...

D0010...

D0004...

D0300 ...

D0300 ...

D0300 ...

D0300...

D0072...

D0300 ...

D0300...

D0300...

D0072...

Diagram: Meter Reading on Change of Supplier Dispute (A818)

Diagram: 323

Page 13: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - New NHH DC Obtain and Generate Change of Supplier meter reading (A848)

Accepted CoS read,final account details(F6651)

Change ofSuppliermeterreading(F2978)

Customerdisputesfinal bill withthe OldSupplier(F5129)

CoSMeterReading(F4022)

CoS Meter Reading (F4023)Requirementto obtain andagree theCoS reading(F4223)

Provision of theinitial bil l to thecustomer (F5110)

New Supplier disputes initialMRoCoS (F5111)

CoS MeterReading(F5112)

Old Supplierdisputes receivedMRoCoS (beforeissuing the finalaccount to theCustomer) (F5113)

Distributor Records(G1123)

Data Collector (NHH)(G1180)

Customer(G1510)

New Supplier

New Suppliereither sets upthe initialbil l ing of theCustomer ordecides todispute thereading(A1152)

* ...

Choose mostappropriatevalid readingand processas CoSreading(A816)

* ...

Receive CoSread andpass to oldsupplier(A817)

Old Supplier

Consider whether toaccept or dispute theCoS meter reading(A849)

Read not received atSSD+30/32 (F6708)

* ...

Supplier issuesD0300 for nonreceipt of read(A1831)

D0300 Issued -Proposed Read(F6709)

D0300 Issued - NoRead (F6710)

* ...

Supplier receivesD0300 and makesdecision on meterread (A1832)

Agreed ReadD0300 Issued(F6711)

* ...

Issue Agreed ReadD0300 to NHHDC(A1833)

AgreedReadD0300Issued(F6711)

D0300 Issued to NHHDC (F6717)

NHH DC

NHHDC receives D0300 andmakes decision (A1837)

* ...

Supplier proposesalternative read ORadvises of no read(A1834)

Read not Agreed(F6712)

NHHDC acceptsD0300 (F6718)

New Supplier

New Supplier reviewsread/D0300 (A1838)

NHHDC rejectsD0300 (F6719)

Supplier returns D0300to NHHDC (F6720)

* ...

Supplier considersinformation receivedon D0300 (A1835)

Return D0300 (F6713)

* ...

Contact Supplier toresolve (A1836)No agreement

(F6714)

Supplier requiresNNHDC to obtainmeter read (F6715)

Go to A114

Supplier requiresNNHDC to obtainmeter read(F6715)

Go to A114

Agreed ReadD0300 Issued(F6711)

No Read(F6716)

To: Meter Reading on Change ofSupplier Dispute (A818)

From: G1179 d77

To: NHH Meters: Obtain Readings(A936)

To: NHH Meters: Obtain Readings(A936)

D0086 ...

D0086...

D0086 ...

D0086 ...

D0300...D0300...

D0300...

D0300...

D0300 ...

D0300 ...

D0300 ...

Diagram: New NHH DC Obtain and Generate Change of Supplier meter reading (A848)

Diagram: 328

Page 14: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - NHH Meters: Administer Metering Point Data (A938)

Failed to load/receivesettlement details (F6692)

Reading Schedule (F2569)

Reading Schedule (F2656)

Meter Technical Details (F2687)

Meter Technical Details (F2691)

Reading Schedule/Reading Instructions (F2766)

Discrepancy /Inadequate meterreport (F3760)

Resend of D0052 to correctdiscrepant 'Effective From'dates (F3761)

Request forconfirmation of MPtechnical details(F3762)

Resend of technicaldetails to correctdiscrepant 'EffectiveFrom' dates (F3763)

Metering Point Settlement details (F3856) Initial Class Average EAC (F3883)

Confirmation of settlementdetails - Initial Class AverageEAC (F3884)

Notification of change to DA (F3901)

Notification of re / de-energisation (and failedread, where appropriate) from the MO (F3969)

Reading Schedule / Reading Instructions for DR (F5076)

Notification of Meter removal with no replacement (F5099)

Notification of meter removal with no replacement (F5103)

Data Aggregator(NHH) Records(G1047)

Data Collector(NHH) (G1083)

Data Collector(NHH) (G1973)

Distributor Records(G435)

Supplier Records(G856)

Data Collector(NHH) Records(G992)

* ...

Administer NHHMetering Point Data(A113)

Supplier

Resolve discrepancy /inadequacy or requestMO to confirm MP details(A355)

MO

Check MP technicaldetails and resend(A356)

Supplier (G2052)To:G2053 d82G2054 d82G2055 d65

From: G1084 d41G1086 d82G1088 d65G1093 d60G1876 d75G1081 d75

D0310 ...

D0012...

D0012...

D0149...D0150...

D0149...D0150...

D0170 ...

D0052 ...

D0005...

D0149 ...D0150 ...

D0019 ...

D0019 ...

D0148...

D0150 ...

D0150...

Diagram: NHH Meters: Administer Metering Point Data (A938)

Diagram: 347

Page 15: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - NHH Meters: Obtain Readings (A936)

Report of possible NHH irregularity (F3574)

Notification of suspected metering point faults (F2591)

Notification of suspected metering point fault ordiscrepancy in meter technical details (F2592)

Fault Resolution Report : Corrected Readings (F2634)

Reading Schedule/Reading Instructions (F2637)

No Read Report (from NHH DC To Supplier) (F2638)

Fault Resolution Report : Corrected Readings (F2639)

Possible Safety Problem Report from NHH DC to Supplier (F2640)

Readings from NHH DC Agent (F2689)

Meter reading required - Instructionto DC to obtain MRoCoS (F2961)

Customerown Read(F2975)

Reading failed - Instruction to obtain MRoCoS (F2986)

Customer own readavailable - customer askedto provide read (F2987)

CoR (ifavailable)(F2988) Customer own read (F2998)

Failed reading - newsupplier is notified (F3004)

CoR from the customer (if card lefton failed read attempt) (F3293)

Supply Fault (F354)

Supplier requires NNHDC toobtain meter read (F6715)

Change in Customer orMetering Point addressdetails (F3466)

Changed Customer orMetering Point addressdetails (F3467)

Changed Customer orMetering Point addressdetails (F3468)

CoR with invalid flag (forfurther action) (F3596)

Requirement toobtain CoSmeter reading(F4221)

Requirement to 'obtain' and agree the CoS reading (F4222)

Requirementfor a PPMspecial read(F4243)

Readings (from NHH DR to NHH DC) (F5077)

Report of possible supply fault (F5078)

No Read Report (from NHH DR to NHH DC) (F5079)

Notification of suspected metering point fault ordiscrepancy in meter technical details (F5080)

Report of possible irregularity (F5081)

Change in Customer Details (F5082)

Meter reading required - instruction to obtainactual reading (F5083)

Reading failed - instruction to obtain actual read (F5084)

Confirmation of changeto Customer orMetering Point Addressdetails (F5139)

New Supplier(G1178)

Data Collector (NHH)(G1179)

Supplier(G1190)

Distributor Records(G436)

Supplier(G438)

MO (G443)

Customer(G741)

Meter Operator(G758)

Distributor Records(G759)

Supplier Records(G847)

Supplier(G909)

* ...

Obtain/Collect NHHMeter Readings(A114)

Supplier

Inform relevantparties of change inCustomer or MeteringPoint address detailsand update records(A241)

New Supplier

Resolve Failed /invalid reading(A581)

New Supplier

Obtain Cos meterreading (including CoR)/ Take appropriate action(A589)

Customer

Provide CoR for newsupply (A597)

To: Data Collection and Processingof Meter Readings (including CoSreading) (A104)

To: Manage Supply Faults (A1062)

From: New NHH DC Obtain andGenerate Change of Supplier meterreading (A848)

To: G1180 d70

To: G630 d16

To: G740 d65

To: G795 d65

From: G481 d64

D0136...

D0001 ...

D0001...

D0010...

D0004...

D0010...

D0072...

D0072...

D0071...

D0004...

D0135 ...

D0222 ...

D0131...D0225...D0302...

D0225...D0302...

D0010...D0086...

D0010 ...

D0135...

D0004 ...

D0001...

D0136 ...

D0222 ...

D0072 ...

D0072...

D0131 ...D0302 ...

Diagram: NHH Meters: Obtain Readings (A936)

Diagram: 342

Page 16: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - NHH Meters: Process Meter Readings (A937)

Failures / exceptions to NHH DC (F3860)

Fault Resolution Report (from MO) (F2578)

Meter Readings to Distributor (F2644)

Readings fromMO (F2645)

Readings from NHH DC Agent (F2648)

NHH Consumption Data to DA (F2513)

Readings fromSupplier (F2652)

Metering Point EAC/AA Data (F2660)

Meter Readings to Supplier (F2662)

Meter Readings with Invalid Flag (F2663)

Meter Readings with Invalid Flag (F2664)

PPM Readings to NHH DC (F3027)

Customer own read directfrom the customer (F3283)

Validated Meter Readings (F3506)

Notification of termination of appointment on disconnection (F3864) Notify meter readings not received fromMO/Distributor in suitable time on disconnectionby sending a Deemed ... (F3865)

Duplicate fi le request(s) (F3866)

Revised File Sequence Number (F3867)

Initial / Final reading (F3868)

Request relevant Daily Profile Coefficients (F3875)

Daily Profile Information fromSVA Agent (F4224)

CoR(F4226)

Customer ownreading (F4227)

Supplier Records(G1038)

Data Aggregator (NHH)(G1039)

Data Aggregator (NHH)Records (G1040)

Distributor (G1041)

Customer (G1044)

Data Collector (NHH)(G1184)

Meter Operator(G1205)

DPP (G1220)

Distributor Records(G440)

Supplier (G441)

NHH DC MeterReadings (G450)

NHH DC MeterReadings (G791)

* ...

Processing of NHHMeter Readings(A115)

Supplier

Pass CoR obtained fromthe customer onto the NHHDC (A496)

From: Data Validation andAggregation (A910)

To: Data Validation and Aggregation(A910)

From: G1118 d61G1191 d61

From: G1517 d75G1518 d76

From: G1182 d35

From: G1206 d65

From: G451 d41G453 d82G474 d65G1207 d60G1559 d39G1467 d16

D0023...

D0002 ...

D0010...

D0019 ...

D0019...

D0010...

D0010 ...

D0010...

D0010...

D0151...

D0010 ...

D0010 ...

D0010 ...

Diagram: NHH Meters: Process Meter Readings (A937)

Diagram: 344

Page 17: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - De-energisation

Requirement tode-energise a meteringpoint (F6219)

Supplier

Consider request,instruction or need forde-energisation.(A1839)

Instruction to de-energise(NHH/PPM) (F6227)

Instruction to de-energise(HH) (F6211)

Rejected request for de-energisation (F6212)

Requirement to de-energise ametering point where the meteroperator cannot (F6245)

MO

Collect final read &de-energise. Informrelevant parties(A1833)

MO

Processde-energisationrequest (A1845)

Supplier

Receive notification that the MO was unable tode-energise the metering point. Consider requirementfor Dist... (A1846)

Notification offailure tode-energisemetering point(F6230)

Notification offailure tode-energisemetering point(F6213)

Notification offailure tode-energisemetering point(F6252)

Instruction to de-energise where theMeter Operator cannot (F6238)

Special read requiredbefore work done (F6242)

HH DC

Arrange and agree thedetails of the final datacollection (A1832)

Distributor

Consider the de-energisationrequest. Collect final reading,de-energise the metering pointand update SFIC r... (A1840)

Confirmation of HHdata retrieval (F6246)

MO

De-energise themetering point.Collect final meterreading ifappropriate. (A1838)

Requirement to de-energise forsafety reasons or breach ofconnection agreement (F6239)

Confirmation of HHdata retrieval (F6214)

Special read requiredbefore work done (HHmetering point) (F6243)

HH DC

Arrange and agreethe details of the finaldata collection(A1834)

Notification ofde-energisation (F6250)

Notification of de-energisation and final NHH meterreading (or notification of a failed reading) (F6215)

Notification ofde-energisation (F6225)

Notification ofde-energisation (F6233)

Distributor

Receive notificationof de-energisation(A1837)

Data Collector (HH)(G1906)

Customer (G1903)

Notice ofde-energisation (F6223)

Notification ofde-energisation (F6247)

SFIC Records(G1908)

MO

Receive notificationof EnergisationStatus change(A1844)

Supplier

Receive notificationof the change ofenergisation statusand the final NHHmeter reading(A1843)

Notification of de-energisationof the metering point (F6224)

Notify Customer ofde-energisation (F6244)

Data Collector(NHH) (G1900)

SFIC Records(G1901)

Data Collector (HH)(G1898)

Notification of de-energisationand final reading (F6221)

Notification of de-energisationand final reading (F6237)

Notification of de-energisation (F6217)

Notification of failed de-energisation attempt (F6249)

Supplier

Receive confirmationof de-energisationand final HH meterread (A1831)

Notification of de-energisationand final HH meter read (F6234)

Notification of de-energisation and final HH meterreading (or notification of a failed reading) (F6236)

Notification of de-energisation and finalHH meter read (F6241)

Notification ofde-energisation (F6220)

Customer (G1909)

Customer (G1899)

Distributor

Receive notification ofde-energisation (A1835)

Supplier

Receive notification of thechange of energisationstatus and the final HHmeter reading (A1847)

Notification of de-energisationof the metering point (F6232)

Notification of de-energisationof the metering point (F6222)

MPAS

Process notification ofEnergisation statuschange (A1836)

Supplier

Receive notificationof failed attempt toupdate MPAS(A1841)

Notification of de-energisationof the metering point (F6228)

Rejection of notification ofde-energisation (F6229)

Notification ofde-energisation (F6231)

Notification ofde-energisation toPending Supplier (F6248)

Notification ofde-energisation toaffected DA(s) (F6226)

Update to registrationdetails accepted byMPAS (F6235)

New Supplier(G1896)

Customer Informed(G1905)

Data Aggregator(G1897)

Distributor (G1902)

Supplier

Notify Customer ofsuccessfulde-energisation(A1842)

Notification ofsuccessfulde-energisation (F6251)

Notify Customer ofde-energisation (F6240)

Distributor (G1904)

Notify Customer ofde-energisation (F6218)

SFIC Records(G1907)

Data Collector(NHH) (G1895)

Final HH meter read (F6740)Distributor (G2054)

D0134...D0180...

D0134 ...

D0139...

D0139...

D0139...

D0134 ...

D0005...

D0005 ...

D0139 ...

D0010 ...

D0139 ...

D0139 ...

D0205...

D0010 ...D0139 ...

D0010 ...D0139 ...

D0139...D0179...

D0139 ...

D0179 ...

D0010...

D0139...

D0010...D0139...

D0010 ...D0139 ...

D0205 ...

D0205...

D0205 ... D0203 ...

D0213...

D0209...

D0010...

Diagram: De-energisation

Diagram: 359

Page 18: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - De-Energise, Energise & Disconnect (A109)

Existing Meter RemainsDe-Energised (F3512)

Requirement for the removal of anMPAN, with no disconnection (F2236)

Successful de-energisation,requirement fordisconnection (F2244)

Disconnection request (F3307)

Requirement forenergisation /de-energisation(F3427)

Requirement to disconnecta metering point (F3408)

Notification of termination (F3862)

Distributor refuses todisconnect the MeteringPoint (F3460)

Request for Final Reading prior toDisconnection of a HH Meter (F3627)

De-registration of MPANs transferred to CRA (F5378)

Requirement to disconnect as a result of abreach of Connection Agreement (F4266)

Rejection of de-registration ofMPAN transferred to CRA (F5381)

Requirement to energise aNHH Meter (F6283)

Requirement to energise a PPM(F6284)

Requirement to energise a HHmeter (F6285)

Requirement toenergise a meteringpoint (F6286)

Supplier(G750)

Supplier Records(G842)

Meter Operator(G874)

* ...

Energise MeteringPoint (A430)

* ...

De-energisation(A928)

* ...

Disconnection(A933)

From: Managing Supply Faults andOutages (A105)

To: Data Collection and Processingof Meter Readings (including CoSreading) (A104)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101) To: Register MPAN and Appoint

Agents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

Diagram: De-Energise, Energise & Disconnect (A109)

Diagram: 203

Page 19: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - De-energisation (A928)

Requirement for energisation /de-energisation (F3427)

Notice of de-energisation(F2250)

Rejected customerrequest forde-energisation (F2252)

De-energisation read for DC for validation, or notification of afailed read and confirmation of de-energisation (F2253)

Final HHmeter read(F6737)

Confirmation of HHdata retrieval (F2255)

Notification of de-energisation and final NHH meterreading (or notification of failed reading) (F2266)

Notification of failure to de-energisemetering point (F2269)

Instruction to de-energise(HH) (F2270)

Instruction tode-energise where theMO cannot (F2274)

Appointment Details(F2275)

AppointmentDetails (F3297)

Breach of ConnectionAgreement - requirement forde-energisation/disconnection(manual) (F3435)

Breach of ConnectionAgreement - requirement forde-energisation/disconnection(F3436)

Notification of failedde-energisation (F3572)

Special Read Request (HH)(F3622)

Notification of de-energisation and final HH Meterreading (or notification of a failed reading) (F3623)

Special readrequired beforework done (F3626)

Request for Final Readingprior to Disconnection of aHH Meter (F3629)

Instruction to de-energise(NHH/PPM) (F3759)

Notification of de-energisation(F3966)

Notification ofde-energisation (F3967)

Meter Reading on change ofenergisation status (F5141)

Successful de-energisation,request for disconnection (F6159)

Notify Customer ofde-energisation (F6160)

Details of EnergisationStatus change (F6161)

Confirmation of HH dataretrieval (F6163)

Notification ofde-energisation(F6164)

Notification of de-energisation and final HH meterreading (or notification of a failed reading) (F6165)

Notification of failureto de-energisemetering point(F6166)

Notification of de-energisation and final NHH meterreading (or notification of a failed reading) (F6167)

Notification ofde-energisation(F6169)

Data Collector(HH) (G1080)

Data Collector(NHH) (G1081)

Distributor(G1517)

Supplier(G1872)

Customer(G1873)

Data Collector(HH) (G1875)

Data Collector(NHH) (G1876)

SFIC Records(G1877)

Customer Informed(G366)

SFIC Records(G372)

MO (G374)

DistributorRecords(G594)

DistributorRecords(G727)

MO

Receive notificationof thede-energisation(A1807)

Distributor

Receive notificationof de-energisationand final HH meterread (A1811)

HH DC

Arrange and agreethe details of the finaldata collection(A1812)

Supplier

Receive notificationof de-energisationand final HH meterread (A1813)

HH DC

Arrange and agreethe details of the finaldata collection(A920)

MO

Processde-energisationrequest (A922)

Distributor

Consider thede-energisationrequest. Collect finalreading, de-energisethe meteringequipment , andupdate S... (A925)

Supplier

Consider request,instruction or needfor de-energisation.(A929)

MO

Collect final read &de-energise. Inform relevantparties (A931)

Final HH meterread (F6738)

ECOES (G2068)Meter information (F6765)

To: G1082 d81

To: G1083 d79

To: G1041 d78

To: G661 d57

To: G1082 d81

To: G1083 d79

From: G716 d43G858 d43

D0139 ...D0179 ...

D0010...

D0005 ...

D0010 ...D0139 ...

D0139 ...

D0134...

D0134 ...

D0139 ...D0179 ...

D0005 ...

D0010 ...D0139 ...

D0005...

D0005 ...

D0134 ...D0180 ...

D0139...

D0139 ...

D0132...D0002...

D0010...D0139...

D0139...

D0010...D0139...

D0139...D0179...

D0010 ...

D0312 ...

Diagram: De-energisation (A928)

Diagram: 334

Page 20: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Disconnection (A933)

Disconnection request (F3307)

Notification of termination ofappointment (F2227)

Distributor refuses to disconnectthe Metering Point (F2229)

Notification of termination ofappointment to affected DA's (F2230)

Requirement for the removal of anMPAN, with no disconnection (F2231)

Notificationof removalof MPAN(F2232)

Successful de-energisation, request fordisconnection (F2233)

Notificationof MPAS ofremoval ofMPAN(F2235)

Notification of terminationof supply (F2238)

Notificationofterminationofappointment(F2239)

Notification of registration ofdisconnection/removal of MPAN (F2240)

Notification of termination of appointment on disconnection (NHH) (F2242)

Notification of registration ofdisconnection/removal of MPAN (F2243)

Requirement to disconnect as a result of abreach of Connection Agreement (F4266)

Confirmation of disconnection(F3393)

Requirement to disconnect ametering point (F3407)

De-registration of MPANs transferred to CRA (F5378)

Appointment details(where required)(F3441)

Rejectionof removalof MPAN(F3456)

Rejection ofremoval ofMPAN (F3457)

Notification of registration ofdisconnection/removal of MPANto pending supplier (F3458)

Distributor refuses todisconnect the MeteringPoint (F3459)

Confirmation oflogical disconnection(F3525)

Request for Final Reading prior to Disconnection of a HH Meter (F3628)

Notification of termination ofappointment on disconnection(HH) (F4284)

Final meter reading where available (F5142)

Rejection of de-registration of MPAN transferred to CRA (F5342)

Notification of removed metering equipment ready for retrieval (F6484)

Metering equipment retrievalarrangements (F6485)

Notification to MAP of MOde-appointment (F6486)

New SupplierRecords (G1057)

Distributor(G1518)

MAP (G2017)

Distributor Records(G364)

Distributor Records(G729)

Supplier(G742)

Meter Operator(G745)

Supplier Records(G828)

Supplier Records(G829)

Data AggregatorRecords (G835)

Data AggregatorRecords (G836)

MO

Advise MAP ofde-appointment toMetering Point andarrange return ofmetering equipment.(A1922)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1923)

MPAS

Register disconnection/Removal ofMPAN (A916)

Supplier

Receiveconfirmation ofdisconnectionand terminateapointments(A917)

Distributor

Consider notificationof removal of MPAN,and register theremoval with MPASand update DUoSrecords (A921)

Distributor

Consider thedisconnection.Disconnect theMetering Point, andupdate DUoS andSFIC records (A926)

Supplier

RemoveMPAN (A930)

From: Manage Supply Faults(A1062)

From: Transf er Metering Pointbetween MPAS and CRA (A1511)

To: G1041 d78

From: G716 d43

To: G1003 d72G1210 d61

D0151...

D0262...

D0209 ...

D0132...

D0132...

D0151...

D0171 ...

D0151...

D0125 ...

D0132 ...

D0171 ...

D0262...

D0125 ...

D0005...

D0151...

D0303 ...

Diagram: Disconnection (A933)

Diagram: 339

Page 21: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Energise Metering Point (A430)

Existing Meter RemainsDe-Energised (F3512)

Requirement to energise a HH meter (F3210)

Requirement to energise a NHH Meter (F3211)

Requirement to energise a PPM (F3212)

Request toenergisemeter(F3219)

Requirementfor energisation(F3296)

Requirement forenergisation(F3462)

Request to energisewhere the MO cannot(F3975)

Notification of failed energisationfrom the distribution business(F3976)

Confirmation of energisation(F3978)

Notification of change inenergisation status (F3979)

Notification of NHHmeter reading (F3980)

Notification of change toenergisation status (F3981)

AppointmentDetails(F3982)

Notification of changeto energisation status(F3983)

Notification of changeto energisation status(F3984)

Special read requiredbefore work done(F3985)

Details of energisationstatus change (F6281)

Notification of change toenergisation status (F6287)

Confirmation ofHH data retrieval(F6373)

SFIC Records(G1090)

Distributor(G1091)

Data Collector(NHH) (G1093)

Data Collector(HH) (G1094)

NHH DC MeterReadings (G1207)

Supplier(G1936)

Supplier(G748)

Customer

Requestenergisation(A117)

Supplier

Considerenergisationrequirement/requestand instruct MeterOperator orDistribution Businessas appropriate(A118)

HH DC

Arrange andagree details ofdata collection(A1890)

Distributor

Considerenergisation request.For HH meters,arrange details ofreading. Energiseand collect initialreadi... (A431)

MO

Receive notificationand inform the DC.(A432)

Supplier

Receive confirmationof successfulenergisation (A433)

To: G1083 d79

To: G1082 d81

To: G450 d78

To: G661 d57

From: G665 d41G666 d42

D0134 ...

D0134...

D0134...

D0180...

D0134... D0139 ...

D0179 ...

D0139 ...D0179 ...

D0139...

D0010 ...

D0010 ...

D0139 ...

D0139 ...

D0005...

D0139...

Diagram: Energise Metering Point (A430)

Diagram: 298

Page 22: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Debt Assignment for PPM (A1800)

New Supplier

New Supplier advisescustomer of the debtassignment process andDPA requirements(A1800)

Customer wishes to pursueDebt Assignment for PPMoption (F6655)

Customer is advised of theiroptions (F6658)

Customer

Customer makesdecision on whether toproceed (A1801)

Customer does notwish to proceed(F6659)

DPA consentgiven (F6660)

New Supplier

New Supplierrequests DebtInformation (A1802)

D0306 issued(F6661)

Old Supplier

Old Supplier collatesDebt information andsends to NewSupplier (A1803)

D0307 issued(F6662)

New Supplier

New Supplier receivesDebt information andconsiders next action(A1804)

New Supplier decidesnot to continue withDebt Assignment(F6663)

Action decided(F6664)

New Supplier

New Supplier notifiesOld Supplier that DebtAssignment process willproceed (A1805)

D0055 issued to MPAS (F6656)D0308issued(F6665)

Device Issue required (F6657)

Old Supplier

Old Suppliercalculates total debt(A1806)

D0309 issued (F6667)

Discrepency on amount (F6666) New Supplier

New Suppliervalidates amount ofoutstanding debt(A1807)

Amountvalidated(F6668)

Old Supplier

Old Supplier sendsinvoice to NewSupplier (A1808)

New Supplier settlesinvoice (F6669)

From: Resolv e Objection (A836)

To: Resolv e Objection (A836)

To: Resolv e Objection (A836)

D0306...D0307...

D0055...

D0308...

D0309 ...

Diagram: Debt Assignment for PPM (A1800)

Diagram: 361

Page 23: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Energisation

Supplier

Consider request,instruction or needfor Energisation.(A1882)

Distributor

Consider the energisationrequest. Collect initial reading,energise the meter and updateSFIC records (A1881)

MO

Energise and collectinitial reading. Informrelevant parties(A1877)

MO

Process energisationrequest (A1888)

Supplier

Receive notification that the MOwas unable to energise themeter. Consider requirement forDistributor to e... (A1875)Requirement to Energise

a meter (F6357)Accepted CoS read, finalaccount details (F6356)

Instruction to energise(NHH/PPM) (F6348)

Instruction to energise(HH) (F6343)

Rejected request forenergisation (F6352)

Notification offailure to energisemeter (F6366)

Notification offailure to energisemeter (F6365)

Notification offailure to energisemeter (F6337)

Special read requiredbefore work done (F6362)

Notification of energisation (F6370)

Notification of energisation (F6359)

Notification of energisation and initialNHH meter reading (or notification ofa failed reading) (F6335)

HH DC

Arrange and agreethe details of thedata collection(A1887)

MO

Energise the meter.Collect initial meterreading ifappropriate. (A1878)

Confirmation of HHdata retrieval (F6334)

Instruction toenergise wherethe Meter Operatorcannot (F6368)

Confirmation of HHdata retrieval (F6360)

Special read requiredbefore work done (HHmetering point) (F6331)

Notification ofenergisation (F6344)

Notification ofenergisation (F6371)

Notification of energisation(F6354)

Notification of failed energisation attempt(F6339)

HH DC

Arrange and agreethe details of theinitial data collection(A1883)

MO

Receive notificationof EnergisationStatus change(A1873)

Distributor

Receive notificationof energisation(A1889)

Notification of energisation (F6372)

Data Collector (NHH)(G1962)

SFIC Records(G1964)

SFIC Records(G1958)

Notification of energisationand initial reading (F6353)

Notification of energisationand initial reading (F6345)

Notification of energisation(F6346)

Data Collector (HH)(G1967)

Data Collector (NHH)(G1954)

Supplier

Receive confirmationof energisation(A1886)

Supplier

Receive notification of thechange of energisationstatus and the initial NHHmeter reading (A1879)

Distributor

Receive notificationof energisation(A1874)

Supplier

Receive notificationof the change ofenergisation statusand the initial HHmeter reading(A1884)

Notification ofenergisation (F6358)

Notification ofenergisation (F6363)

Notification ofenergisation (F6342)

Notification of energisation and initialHH meter reading (or notification ofa failed reading) (F6355)

Notification of energisation ofthe metering point (F6364)

Notification of energisation ofthe metering point (F6333)

Notification of energisation ofthe metering point (F6349)

SFIC Records(G1953)

Data Collector (HH)(G1956)

MPAS

Process notificationof Energisationstatus change(A1876)

Supplier

Receive notificationof failed attempt toupdate MPAS(A1885)

Notification of energisation ofthe metering point (F6361)

Notification ofenergisation (F6367)

Update to registration detailsaccepted by MPAS (F6347)

Notification of energisation toPending Supplier (F6351)

Notification of energisationto affected DA(s) (F6350)

Notification of successfulenergisation (F6336)

Rejection of notificationof energisation (F6341)

Supplier

Notify Customer ofsuccessfulenergisation (A1880)

Data Aggregator(G1960)

Distributor (G1963)

Customer Informed(G1959)

New Supplier(G1955)

D0134...D0180...

D0134...

D0139...D0221...

D0139...D0221...

D0139...D0179...D0221...

D0005 ...

D0139 ...

D0139...D0179...

D0010 ...D0139 ...

D0134 ...

D0005 ...

D0139...

D0139 ...D0179 ...

D0139 ...D0179 ...

D0139...

D0010...D0139...

D0139...

D0139 ...

D0139 ...

D0139...

D0205...

D0205 ...

D0205 ...

D0205...

D0213...

D0209...

D0203...

Diagram: Energisation

Diagram: 110

Page 24: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Installation, Reconfiguration or Removal of Metering

Requirement to change meter or meterfunctionality (F6409)

Supplier

Determinerequirement tochange meter ormeter functionalityand instruct asappropriate (A1909)

MO

Receive the requestfor installation or anew meter or changeto the existingmetering (A1905)

MO

Receive the requestfor installation or anew meter or changeto the existingmetering (A1900)

MO

Receive the request forinstallation or a newmeter or change to theexisting metering (A1907)

Instructionto Install/Replace/Reconfigure/Remove a HHmeter(F6454)

Instruction toInstall/Replace/Reconfigure a NHH meter (F6400)

Instruction toInstall/Replace/Reconfigure aPPM (F6394)

Meter removal with no replacement -details of removed meter (F6388)

Confirmation of Installation (F6391)

Meter technical details (F6401)

Readings and Settings fromremoved PPM (F6408)

Notificationof failure toinstall orchange thePrepaymentmetering(F6411)

Meter technical details (F6413)

Initial reading from new meter or meterconfiguration (F6415)

PPM Technical Details (F6418)

Details of MeterIrregularities (F6424)

Meter removal with noreplacement - details ofremoved meter (F6435)

Final reading from old meter or meterconfiguration (F6442)

Request for Site Technical Details(F6448)

Changed Customer orMetering Point addressdetails (F6450)

Keys andSmartcards(F6451)

Meter removal with no replacement -details of removed meter (F6457)

Metering equipment order (F6552)

Notification of removed meteringequipment ready for retrieval(F6554)

MAP details(F6556)

Details ofinstalled,re-configured orremovedMAP assets.(F6557)

MAP details(F6558)

Site Technical Details (F6396)

Asset transfer details (F6551)

Metering equipment delivery(F6553)

Metering equipment retrievalarrangements (F6555)

Supplier

Update records withchanged/newmetering pointdetails and/or takeappropriate action(A1895)

Data Collector (NHH)(G2002)

Distributor (G2005) Distributor

Provide SiteTechnical Details(A1893)

MAP

Process request forspecification ofmetering equipment(A1945)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1946)

Old MAP

Advise meteroperator of changeof meter ownership.(A1947)

DC

Process meteringsystem settlementdetails (A1824)

MeteringPointSettlementdetails forprepaymentmetering(F6397)

Metering Point Settlement details(F6379)

Notification of changes to theMPAD (F6428)

Instruction to issue newSmartcards/Keys (F6443)

Instruction to issue newSmartcards/Keys (F6444)

DC

Process meteringsystem settlementdetails (A1824)

MO

Receive request toissue smartcards orkeys (A1906)

MPAS

Process notificationof changes to MPADitems (A1908)

Keys andSmartcards(F6436)

Customer (PPM)(G1990)

PPMIP

Receive request toissue smartcards orkeys (A1913)

Keys andSmartcards(F6385)

Customer (PPM)(G2004)

Supplier

Receive details of ameter problem orirregularity. NotifyRPS. (A1904)

Requestand Information for RPSinvestigation(F6431)

RPS (G1996)

Supplier

Update Agents withchanged Customerand Metering Pointaddress details(A1910)

Updated Customer orMetering Point addressdetails (F6389)

Updated Customer orMetering Point Addressdetails (F6403)

Confirmation of change toCustomer or Metering PointAddress Details (F6432)

Distributor (G1979)

Data Collector (HH)(G1999)

MO (G1977)

Supplier (G1989)

MAP (G2050)

Distributor (G2049)

Supplier (G2048)

Customer (PPM)(G1983)

Instructionto issuecustomer IDcards(F6399)

Customer ID Cards(F6434)

Metering Point Settlementdetails for NHH metering(F6438)

Notificationof changesto the MPADto thePendingSupplier(F6382)

DC

Process meteringsystem settlementdetails (A1824)

PPMIP

Receive request toissue Customer IDcards (A1901)

Customer IDCards (F6398)

Rejection ofnotificationof change toMPAD items(F6390)

Update toregistrationdetailsaccepted byMPAS(F6395)

Final reading from old meter ormeter configuration (F6381)

Meter removal with no replacement - details ofremoved meter (F6406)

Changed Customer or Metering Pointaddress details (F6412)

Meter technical details (F6416)

Meter technical details (F6422)

Notification of failure to install or change the NHH metering(F6430)

Meter removal with no replacement- details of removed meter (F6433)

Meter technical details (F6437)

Request for Site Technical Details (F6439)

Details of Meter Irregularities (F6447)

Initial reading from new meter ormeter configuration (F6449)

Meter removal with no replacement- details of removed meter (F6453)

Metering equipment order (F6560)

Notification of removed metering equipmentready for retrieval (F6561)

Details of installed,re-configured or removedMAP assets. (F6564)

MAP details (F6565)MAP details (F6566)

Site Technical Details (F6429)

Metering equipment delivery (F6559)

Metering equipment retrieval arrangements(F6562)

Asset transfer details (F6563)

MAP

Process request forspecification ofmetering equipment(A1948)

Distributor

Provide SiteTechnical Details(A1896)

Old MAP

Advise meteroperator of changeof meter ownership.(A1950)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1949)

Supplier

Update records withchanged/newmetering pointdetails and/or takeappropriate action(A1898)

Data Collector (NHH)(G2006)

Distributor (G1980)

Supplier

Receive details of ameter problem orirregularity. NotifyRPS. (A1914)

Metering Point Settlement details(F6410)

Notification of changes to the MPAD (F6426)

DC

Process meteringsystem settlementdetails (A1824)

Supplier (G1988)

Supplier

Update Agents withchanged Customerand Metering Pointaddress details(A1911)

Confirmation of change to Customeror Metering Point Address Details(F6417)

Updated Customer or Metering Pointaddress details (F6425)

Updated Customer or Metering PointAddress details (F6445)

Distributor (G1991)

Data Collector (HH)(G1994)

MO (G1975)

Supplier (G2051)Distributor (G2052)MAP (G2053)

Special read requiredbefore work done(F6404)

Request for Site Technical Details(F6421)

Metering equipment order (F6543)

Notification of removed meteringequipment ready for retrieval (F6544)

MAP details (F6549)

MAP details (F6550)

Site Technical Details (F6441)

Metering equipment retrievalarrangements (F6545)

Asset transfer details (F6546)

Metering equipment delivery (F6547)

Details of installed, re-configured orremoved MAP assets. (F6542)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1944)

Old MAP

Advise meteroperator of changeof meter ownership.(A1943)

MAP

Process request forspecification ofmetering equipment(A1942)

HH DC

Arrange and agreedetails of final datacollection (A1903)

Distributor

Provide SiteTechnical Details(A1892)

MAP (G2044)

Supplier (G2042)

Distributor (G2043)

Confirmation of collection ofconsumption data (F6405)

MO

Install the requested metering (A1915)

Confirmation of proving tests (F6380)

Initial reading from new meter or meterconfiguration (F6383)

Final reading from old meter or meterconfiguration (F6384)

Notification of failureto install or changethe HH metering(F6387)

MeterTechnicalDetails(F6402)

Details of MeterIrregularities (F6452)

Meter technical details and confirmationof proving tests (F6455)

Meter technical details and confirmationof proving tests. (F6458)

Proving TestDetails (F6386)

HH DC

Collect Proving TestData (A1891)

Request forMeter Proving(F6407)

Supplier (G1985)

Supplier

Receive details of ameter problem orirregularity. NotifyRPS. (A1902)

Request and Informationfor RPS investigation(F6419)

Changed Customer or MeteringPoint address details (F6420)

RPS (G1986)

Supplier

Update Agents withchanged Customerand Metering Pointaddress details(A1894)

Confirmation of change to Customer orMetering Point Address Details (F6393)

Updated Customer or Metering Pointaddress details (F6427)

Updated Customer or Metering PointAddress details (F6459)

Distributor (G1978)

Data Collector (HH)(G1984)

MO (G1987)

Distributor (G2003)

Data Collector (HH)(G1992)

Supplier

Update records withchanged/new meteringpoint details and initialHH reads, and takeappropriate action(A1899)

Notification of changes to the MPAD(F6456)

Notificationof MPAD toaffectedDA(s)(F6414)

Notificationof changesto the MPAD(F6423)

Notificationof changesto the MPAD(F6446)

Distributor (G2001)

New Supplier(G1974)

Data Aggregator(G2000)

Request and Information for RPSinvestigation (F6392)

Supplier

Notify Customer ofsuccessful change tometering point(A1897)

Notificationofsuccessfulchange tothe meteringpoint(F6440)

Customer Informed(G1981)

RPS (G1997)

Supplier

Receive notificationof failed attempt toupdate MPAS(A1912)

Failed toload/receivesettlement details(F6698)

Failed to load/receivesettlement details(F6698)

Failed toload/receivesettlementdetails (F6698)

Failed toload/receivesettlementdetails (F6698)

Final reading from old HH meteror meter configuration (F6745)

Initial reading from new HH meteror meter configuration (F6746)

Final reading from old HH meter or meter configuration (F6747)

Initial reading from new HH meter or meter configuration (F6748)

ECOES (G2056)Meter information (F6753)

ECOES (G2057)

Meter information(F6754)

ECOES (G2058)

Meter information(F6755)

ECOES (G2059)

Meter information(F6756)

D0142 ...

D0142 ...

D0142...D0183...D0190...D0194...D0200...D0216...

D0150 ...

D0178 ...D0179 ...D0193 ...D0201 ...

D0149 ...D0150 ...

D0192...D0202...

D0139...D0179...D0221...

D0149...D0150...

D0010...

D0149...D0150...

D0136 ...

D0150...

D0010...

D0170 ...

D0222...

D0150 ...

D0304...

D0304...

D0215...

D0304 ...

D0052...

D0052...

D0205...

D0183...D0190...

D0238 ...

D0225 ...D0302 ...

D0131 ...D0302 ...

D0131...D0225...D0302...

D0174...

D0052...

D0213 ...

D0203...

D0010...

D0150...

D0222 ...

D0149...D0150...

D0149 ...D0150 ...

D0139...D0221...

D0150 ...

D0149 ...D0150 ...

D0170...

D0136...

D0010...

D0150 ...

D0304 ...D0304...

D0215 ...

D0304...

D0052 ...

D0205...

D0131 ...D0225 ...D0302 ...

D0225...D0302...

D0131 ...D0302 ...

D0005...

D0170...

D0304 ...

D0304 ...

D0215 ...

D0304 ...

D0214 ...

D0010...

D0010...

D0139...D0221...

D0268...

D0005 ...

D0222...

D0136...

D0214...D0268...

D0214 ...D0268 ...

D0001 ...D0003 ...

D0005 ...

D0238 ...

D0222...

D0131...D0225...D0302...

D0225...D0302...

D0131 ...D0302 ...

D0205...

D0209...

D0205...

D0238...

D0310...

D0310...

D0310...

D0310...

D0010 ...

D0010...

D0010...

D0010...

D0312 ...

D0312...

D0312 ...

D0312...

Diagram: Installation, Reconfiguration or Removal of Metering

Diagram: 117

Page 25: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Make Customer Appointment (A134)

Requirement forDC/MO/PPMIP/Distributorto make a site customerappointment (F1913)

Customer requires a sitevisit needing anappointment (F1915)

Negotiate SiteAppointment(F1916)

AppointmentDetails (F1921)

Notification to agent ofdirected appointment(F1922)

Site Appointment Details (F1924)

Requirement for an agent tovisit site (F3403)

Requirement for a customerappointment (F3404)

Currently availableappointments(F3405)

Determination ofcurrently availableappointments (F3406)

Rejected appointmentdetails (F3410)

Updated appointmentschedule (F3411)

Customer requirement foran agent appointment viatelephone booking(F3413)

Transferredcustomertelephonebooking(F3416)

Negotiate Site Appointment(F3418)

Site Appointment Details(F3419)

Notification of directedappointment to agent (F3529)

Updatedappointmentschedule (F3531)

Appointment arranged is not available,requirement to renegotiate appointmentwith the customer (F3539)

Requirement for an agentappointment via telephonebooking (F4285)

Requirement for Agent tomake site appointment(optional service) (F4286)

Requirement forAgent to make siteappointment (optionalservice) (F4287)

Customer requirement fora site agent appointment(F4288)

Request that a customersite visit appointment bemade (F4289)

Appointment arranged is not available, requirement to renegotiateappointment with the customer (optional ser... (F4290)

Supplier request that a siteappointment be made (F4291)

Requirement forNHH DR to maketimed site visit(F5085)

Agree or reject time ofappointment (F5086)

Inform NHH DR of site visit (F5087)

Supplier(G1215)

Supplier(G1216)

NHH DR(G1508)

Supplier (G710)

Appointment HelpdeskRecords (G712)

Agent Records(G715)

Agent Records(G716)

AppointmentHelpdeskRecords (G719)

Appointment HelpdeskRecords (G858)

NHH DR

Negotiateappointment details(A1150)

Supplier

DetermineAppointment Details(A157)

Customer

Customer agreesappointment (A158)

Supplier

Inform Agent Helpdesk ofSite Appointment Details ordetermine next action(A159)

Supplier

Renegotiate appointment forsite visit (A218)

* ...

Receive siteappointment detailsand take appropriateaction (A230)

Supplier

Transfer customer to AgentHelpdesk (A231)

Supplier

Pass customer details andrequest an appointment bemade (A232)

* ...

Requirement for agent tovisit site (A233)

Customer

Customer agrees appoinmentdate and time (A234)

From: G859 d65

From: G859 d65

To: G1506 d38

From: G859 d65 To: G242 d65G594 d75G729 d76

To: G242 d65G594 d75

Diagram: Make Customer Appointment (A134)

Diagram: 240

Page 26: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Manage PPMs (A222)

Customer Requirements(F373)

Meter Readings to NHH DC(F3025)

Report on possible irregularities(F3451)

Report of possible PPM irregularities (F4234)

Possible safety problem (F4239)

Daily polling prompt (F89...

Supplierrequirement tochange tariff(F2092)

Device Issue required (F6657)

Replacement Smartcard,Key or ID Card (F925)

New Tariff/debt RecoveryRate Applied (F928)

Adjustment to Debtrecovery rate (F931)

Meter Readingsto Supplier(Token PPMs)(F941)

Customer(G734)

Supplier Records(G826)

* ...

Operate PPMs includingthe recharging ofSmartcards/Keys and thesale of tokens (A1003)

* ...

Prepayment MeterInfrastructure Polling(A1004)

* ...

Issue PPM Device(A1053)

Customer Details on Keys/Cards and IDCards (F355)

Customer Request for ReplacementSmartcard/Key and ID Card (loss or fault?) (F906)

To: Managing Supply Faults andOutages (A105)

From: Manage Supply (Install, andmanage Meter Operations) (A102)

D0135 ...

Diagram: Manage PPMs (A222)

Diagram: 278

Page 27: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Issue PPM Device (A1053)

Device Issue required (F6657)

DeviceIssueRequired(F6691)

Smartcard,Key or IDCard (F3037)

Instruction toissue newPPM deviceand/orUpdatePPMIPdatabase(F3043)

Smartcard, Key or IDCard (F3044)

Instruction toissue newSmartcardsor Keys(F3050)

Smartcard or Key (F3051)

Requirement to issuePPM device (F4969)

Customer (PPM)(G1112)

Supplier PPM Cardsand Keys (G1469)

Supplier

I ssueSmartcards/Keysand Identity Cards(A125)

PPMIP

Issue ofSmartcard,Keys andIdentityCards(A126)

MO

Issue ofSmartcardor Key(A127)

Customer Requirements(F373)

Customer Details on Keys/Cards and IDCards (F355)

Customer Request for ReplacementSmartcard/Key and ID Card (loss or fault?) (F906)

From: Registration on Change ofSupplier (A162)

From: Prepay ment MeterInf rastructure Polling (A1004)

To: G1107 d16

From: G1468 d21

From: Manage PPMs (A222)

D0174...D0183...D0184...D0190...

D0183...D0184...D0190...

Dia gram: Issue PPM Device (A1053)

Diagram: 188

Page 28: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Operate PPMs including the recharging of Smartcards/Keys and the sale of tokens (A1003)

Possible safety problem (F4239)

Credit SalesTransactionData (F2767)

Token/Key Meter Readings to Supplier from MO (F3056)

Smartcardreturned toSupplier (F3061)

New Tariff/debt Recovery RateApplied to Smartcard PPM (F3446)

Keys(F4000)

IdentityCards(F4001)

Smartcards(F4002)

Token and Key meter readings andchanged MTD (F4231)

Report of possible PPM irregularities (F4232)

Supplier requirementto change tariff(F2092)

Changes to Customeror Metering Pointaddress details(F4240)

UpdatedCustomer orMetering Pointaddress details(F4241)

UpdatedCustomer orMetering Pointaddress details(F4242)

Changes to Meter Technical Details (F4968)

Confirmation of changeto Customer orMetering Point addressdetails (F5140)

RechargedCard / Key(F899)

Recharged Card / Key (F900)

Tariff/debt/MeteringPoint detailspassed by card/key(F903)

Tariff/Debt andMetering Pointdetails (F904)

Tokens to customers (F905)

Token and key Meter Readings/settings to Supplier from MO (F909)

Acknowledgement oftariff/debt change passedby card or key (F915)

Adjustment to Debtrecovery rate (F920)

Requirement to adjust Debt/Recovery rateand tariffs on keys and tokens (F921)

Tariff/debt changeacknowledgement (F922)

Credit Sales TransactionData (F929)

Vendor data - Token Sales (F933)

Key/Card(F934)

Customer Purchase ofTokens (F936)

Customer (PPM)(G1107)

Customer (PPM)(G1108)

Supplier(G1186)

Distributor Records(G1188)

Data Collector (NHH)Records (G1189)

Supplier Records(G1196)

NHH DC MeterReadings and MTD(G1467)

Supplier(G630)

Supplier Records(G876)

Vendor Salesrecords (G89)

Vendor

Sale of Tokens(A1039)

Customer

New tariff/debt details and credit fromcard passed to domestic meter whichthen writes acknowledgement onto ...(A1042)

Vendor

Receive card/key and payment,upload acknowledgement oftariff/debt change and downloadcredit onto card (A1043)

Vendor

Download newtariff/debt details andcredit onto customercard/key and takemeter reading(A1045)

PPMIP

Download details ofChange Message toVendors (A1051)

MO

Special visit toKey/Token PPM tochange tariff, adjustrecovery rate andtotal debt, adjustsettings and rea...(A1054)

Customer

Customers VisitVendors to makecredit Purchases(A122)

Supplier

Receive changes toCustomer detailsMetering Pointaddress details andupdate relevantparties (A500)

To: Manage Supply Faults (A1062)

From: G1108 d16G1109 d82G1110 d82G1112 d25

To: G1107 d16

To: G450 d78

From: G1190 d77

To: G527 d17

D0135...

D0192...

D0185...

D0010 ...D0149 ...D0150 ...

D0136 ...

D0222 ...D0225...D0302...

D0131...D0302...

D0149...D0150...

D0131...D0302...

D0192 ...

D0189...D0197...

D0176 ...D0191 ...

Diagram: Operate PPMs including the recharging of Smartcards/Keys and the sale of tokens (A1003)

Diagram: 151

Page 29: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Prepayment Meter Infrastructure Polling (A1004)

* ...

Allocate PPMTransactions(A1809)

Adjustment to Debtrecovery rate (F2091)

PPM Readings toNHH DC (F3023)

PPM SalesData (F3024)

Token and key Meter Readings/settings to Supplier from MO (F3033)

Polledtransactions(F6670)

Key Transaction Details (F3054)

Smartcard Credit PurchaseTransactions. (F3047)

Status Message Report for Previouscard/Security Event Report orPreviousCustomer/Requested Snapshot (F3058)

Smartcard Meter Readings (F3048)

Report on possibleirregularities (F3339)

Outstanding commandmessages (manual) (F3448)

Report on possibleirregularities (F3449)

Sales Data(F907)

Commandacknowledgements forsmartcard meters. (F912)

Daily pollingprompt (F913)

Status Message for Tariff Update, ModeChange, Tariff Change or DebtClearance (F927)

Command cancellationadvice to Supplier (F938)

Vendor Salesrecords (G527)

SupplierRecords (G825)

PPMIP

Polling of VendorData (A1040)

Supplier

Supplier ProcessesThe PPM Readingsand Passes themonto NHH DC (A124)

Token transaction data (F3306)

Instruction to issue customerID cards (tokenmeters)/Update PPMIPDatabase (F3385)

Instruction to issue newSmartcards/Keys and/or UpdatePPMIP Database (F2355)

Device Issue Required(F6691)

From: G89 d16

From: Install, Replace, Energise,Remov e and Sale of a PPM (A999)

From: Install, Replace, Energise,Remov e and Sale of a PPM (A999)

To: Issue PPM Dev ice (A1053)

D0189...D0197...

D0010...

D0192...

D0188...

D0181...

D0199...

D0182...

D0136...

D0238...

D0185...

D0187...

D0186...

D0173 ...

D0174...

D0183...D0190...

Diagram: Prepayment Meter Infrastructure Polling (A1004)

Diagram: 153

Page 30: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Manage Supply (Install, and manage Meter Operations) (A102)

Instruction to remove old NHHmeter and install HH Meter(F4112)

Customer Requests Change of Meter (F3509)

Meter System Data to HHDC (F1246)

MP Settlement Details (F3852)

Instruction to Install or Replace with NHH Meter (F1814)

MP Settlement Details (F3852)

Customer Details on Keys/Cards and ID Cards (F355)

Possible Safety Problem(s) (F3577)

Meter fault Reportedby Distributor(F1956)

NHH Meter Details to NHHDC (F2099)

PPM Meter details to DC (F2140)

Request Metering Point Investigation(to MO) (F1548)

Instruction to Install/replacewith HH Meter (F2728)

Instruction toInstall/Replace/ReconfigurePPM (F1910)

MP Settlement Details (F3852)

Meter Irregularities (F1940)

Keys, Cards and ID Cards (F3018)

Requirement to energise aHH meter (F3221)

Requirement to energise a NHH Meter (F3222)

Requirement to energise a PPM (F3223)

Customer detects meter fault (F3453)

Instruction to Install or Replace with PPM (F3486)

Instruction to Replace Meterwith a NHH Meter (F1911)

CoMC: Inform Supplier of successful installation and date completed (F4107)

CoMC CoS: Meter Information (F5257)

Requirement to changefunctionality (F3511)

Re-certification and CalibrationRequirement (F4265)

CoMC: Meter Information (F5277)

Meter Irregularities (F1940)

DistributorRecords(G787)

* ...

Install, Replace,Energise, Removeand Sale of a NHHMeter (A129)

* ...

Install, Replace,Energise, Removeand Sale of a HHMeter (A130)

* ...

Meter Operations(A718)

* ...

Install, Replace,Energise, Removeand Sale of a PPM(A999)

Meter Irregularities (F1940)

Meter Irregularities (F1940)

Instruction to Install/Replace/Reconfigurea HH Meter (F2362)

From: Change of MeasurementClass (A450)

To: Industry Process View (A0)

To: Industry Process View (A0)

To: Manage PPMs (A222)

To: Managing Supply Faults andOutages (A105)

From: Data Collection andProcessing of Meter Readings(including CoS reading) (A104)

To: Industry Process View (A0)

To: Minimise Illegal Abstraction(A783)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

To: Change of Measurement Class(A450)

To: Change of Measurement Class(A450)

To: Minimise Illegal Abstraction(A783)

To: Minimise Illegal Abstraction(A783)

To: Minimise Illegal Abstraction(A783)

D0142 ...

D0135 ...

D0001...

D0142 ...D0183 ...D0190 ...D0194 ...D0200 ...D0216 ...

D0136...

D0142...

D0002...D0291...

D0010 ...

D0136...

D0136 ...

D0136...

D0142...

Diagram: Manage Supply (Install, and manage Meter Operations) (A102)

Diagram: 169

Page 31: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Install, Replace, Energise, Remove and Sale of a PPM (A999)

CustomerRequestsChange ofMeter (F3509)

Initial and Final Readings (F2339)

Energisation Status (F2340)

Confirmation of Installation (F2341)

Readings and Settings from aremoved PPM (F2342)

Instruction to Install/Replace/ReconfigurePPM or remove metering equipment(F2343)

Data Collector(NHH) (G1973)

Meter Technical Details (F2346)

Meter Irregularities (F1940)

Instruction to Install/Replace/ReconfigurePPM (F1910)

Data Collector(NHH) (G1973)

Instruction to issue new Smartcards/Keysand/or Update PPMIP Database (F2355)

Additional MPANCore(s) from thesupplier (F2392)

Site TechnicalDetails(F2393)

Request for SiteTechnicalDetails (F2394)

Site and AgentAppointment Details(F2395)

Requirement to installPPM (F2396)

Notification of Failure to Installor Energise PPM (F2397)

Keys and Smartcards (F3029)

Supplier Issues Customer Identity Cards (F3030)

Keys and Smartcards (F3031)

Supplier requests changes to details onKeys or Smartcards (inc CoS) (F3034)

Requirement to energise a PPM (F3226)

Instruction to issue customer ID cards (tokenmeters)/Update PPMIP Database (F3385)

Failed to load/receivesettlement details(F6695)

Changed Customer or MeteringPoint address details (F3496) Updated Customer or Metering

Point address details (F3497)

Metering PointSettlement details(F3536)

Updated Customer or MeteringPoint address details (F3609)

Details ofre-certificationp rogramme(F3766)

Requirement for thereplacement ofmeter or any partthat changes theMP technical details(F3771)

Notification of change to energisation status (F3971)

RequestadditionalMPAN(F4004)

Meter Technical Details(F4005)

Meter Technical Details (F4006)

Notification of meter removalwith no replacement (F5100)

Notification of meter removalwith no replacement (F5101)

Notification of meter removal with no replacement (F5102)

Energisation Status (F5106)

Confirmation of change to Customer orMetering Point address Details (F5138)

Metering point details(F6288)

Metering Point SettlementDetails (F6377)

MAP details (F6525)

MAP details (F6526)

Details of installed,re-configured or removed MAPassets. (F6527)

Asset transferdetails(F6529)

Metering equipment order(F6530)

Metering equipment delivery(F6531)

Notification ofremovedmeteringequipment readyfor retrieval(F6532)

Meteringequipmentretrievalarrangements(F6533)

MO (G1000)Data Collector (NHH)(G1086)

Customer (PPM)(G1109)

Customer (PPM)(G1110)

Supplier (MeteringPoint) (G1204)

Supplier (G2054)From:G2052 d79

Supplier (G2007)

Supplier (G2035)

Distributor (G2036)

MAP (G2037)

Supplier (G392)

MO (G399)

NHH DC MeterReadings (G453)

Supplier (G783)

Distributor Records(G784)

Data Collector (NHH)Records (G900)

MO (G995)

MO

Process instruction to install new PPM metering, replace or reconfigure existing PPM metering equipmentor en... (A1000)

Supplier

Supplier ArrangesPPM Installation withFunctionalitySupported by PPMIP(A1052)

Distributor

Provide Site TechnicalDetails (A150)

Supplier

Update records withchanged/newmetering pointdetails and/or takeappropriate action(A1854)

Old MAP

Advise MO ofchange of assetownership. (A1936)

MAP

Process requestfrom MO formetering equipment .(A1937)

MAP

Arrange and agree detailsfor return of meteringequipment . (A1938)

Supplier

Update Agentswith changedCustomer andMetering Pointaddress details(A994)

Failed to load/receivesettlement details (F6696)

Supplier (G2053) From:G2052 d79

ECOES (G2062)Meter information(F6759)

To: Install, Replace, Energise,Remov e and Sale of a NHH Meter(A129)

From: Meter Operations (A718)

To: Prepay ment Meter Inf rastructurePolling (A1004)

To: Prepay ment Meter Inf rastructurePolling (A1004)

From: G1001 d65

To: G1083 d79

To: G1107 d16

To: G1107 d16

To: G661 d57

To: G663 d53

From: G689 d53

To: G450 d78

From: G994 d65

D0010 ...

D0139 ...D0179 ...

D0178...D0179...D0193...D0201...

D0192 ...D0202 ...

D0142...D0183...D0190...D0194...D0200...D0216...

D0149...D0150...

D0136 ...

D0142 ...D0183 ...D0190 ...D0194 ...D0200 ...D0216 ...

D0183 ...D0190 ...

D0215...D0170 ...

D0183 ...D0190 ...D0194 ...D0200 ...D0216 ...

D0139...D0179...D0221...

D0183...D0190...

D0134 ...D0180 ...

D0174...

D0310...

D0222 ...D0225...D0302...

D0052...

D0131...D0225...D0302...

D0139...

D0168...

D0149...D0150...

D0149 ...D0150 ...

D0150...

D0150...

D0150...

D0139...

D0131...D0225...D0302...

D0052 ...

D0304 ...

D0304 ...D0303 ...

D0304...

D0310...

D0312...

Diagram: Install, Replace, Energise, Remove and Sale of a PPM (A999)

Diagram: 354

Page 32: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Install, Replace, Energise, Remove and Sale of a HH Meter (A130)

Instruction to remove old NHH meter andinstall HH Meter (F4112)

Meter Technical Details andconfirmation of proving tests (F2699)

ProvingTestDetails(F2703)

Site Technical Details(F2705)

Requestfor SiteTechnicalDetails(F2708)

Instruction to Install/Replace/Reconfigure a HH Meter (F2362)

Meter Advance (from MO) (F2711)

CoMC CoS: Meter Information (F5257)

MPAN (F2715)Notification of failure to installor energise HH meter (F2716)

Meter technical details (F2719)

Energisation status (F2720)

Requestfor MeterProving(F2722)

Site and Appointment Details (F2724)

Initial or Final HHMeter Read (F6741)

Requirement to energise a HH meter (F3225)

Meter technical details andconfirmation of proving tests (F3285)

Updated Customer or MeteringPoint address details (F3493)

Changed Customeror Metering Pointaddress details(F3495)

Updated Customer or MeteringPoint Address details (F3607)

Request for additional MPANCore(s) (F3612)

Additional MPAN Core(s) (F3613)

Confirmationof provingtests(F3621)

Initial or Final HH Meter Read (F6742)

Details of re-certification programme(F3767)

Requirement for the replacement of meter or any partthat changes the MP technical details (F3770)

Special reading required beforework done (F3940)

Confirmation of HH data retrieval(F3941)

Notification of change to energisation status (F3970)

Old NHHMeter(F4096)

CoMC: Inform Supplier of successful installation and date completed (F4106)

CoMC: Meter Information (F5277)

Meter Irregularities (F1940)

Energisation Status (F5105)

Confirmation of change toCustomer or Metering PointAddress Details (F5137)

Agent and Customer details (F5161)

ECOES (G2063)

Manualnotificationof theintendeddate of theCoMC(F5332)

Metering pointdetails (F6279)

MAP details (F6534)

MAP details (F6535)

Details of installed, re-configured or removed MAP assets(F6536)

Asset transferdetails (F6537)

Meteringequipmentorder(F6538)

Meteringequipmentdelivery(F6539)

Notification ofremovedmeteringequipmentready forretrieval(F6540)

Meteringequipmentretrievalarrangements(F6541)

Requirement to install new MeteringAssets (F6631)

Requirement to Remove existingmetering assets (F6638)

Data Collector(HH) (G1085)

Old NHH MO(G1153)

MO Records(G1524)

Supplier(Appointments)(G1585)

Distributor(G2039)

Supplier(G2040)

MAP (G2041)

MO (G2076)

MO (G2082)

MO (G465)

HH DC Meterreadings (G467)

Supplier (MeteringPoint) (G666)

Data Collector(HH) Records(G899)

Supplier (MeteringPoint) (G903)

MO (G904)

Distributor(G912)

Meter information(F6760)

MO (G996)

MO (G999)

MO

Process instruction to install new HH metering, replace or reconfigure existing HH metering equipment or energ...(A142)

Distributor

Provide SiteTechnical Details(A143)

* ...

Collect Proving TestData (A144)

Supplier

Update records withchanged/newmetering pointdetails and initial HHreads, and takeappropriate action(A1853)

Old MAP

Advise MO ofchange of assetownership. (A1939)

MAP

Process requestfrom MO formetering equipment .(A1940)

MAP

Arrange and agree detailsfor return of meteringequipment (A1941)

Supplier

Update Agents withchanged Customerand Metering Pointaddress details(A246)

HH DC

Arrange and agreedetails of readingcollection (A413)

From: Change of MeasurementClass : NHH to HH, Same Supplier(A1161)

From: Meter Operations (A718)

To: Change of Measurement Class:NHH to HH, Coincident with CoS(A1162)

To: Change of Measurement Class :NHH to HH, Same Supplier (A1161)

To: Install, Replace, Energise,Remov e and Sale of a NHH Meter(A129)

To: G1082 d81

From: G1527 d32G1586 d33

To: G924 d32

From: G2077 d32G2078 d32G2079 d33G2080 d33

From: G2081 d33

To: G1002 d80

To: G661 d57G748 d60

To: G663 d53

From: G689 d53

To: G796 d58

From: G994 d65

From: G1001 d65

D0142...

D0214...D0268...

D0001 ...D0003 ...

D0215 ...

D0170 ...

D0142...

D0010 ...

D0002 ...D0291 ...

D0139...D0221...

D0268...

D0139...

D0005...

D0010...

D0134...

D0214 ...D0268 ...

D0225...D0302...

D0222 ...

D0131 ...D0302 ...

D0168 ...

D0214 ...

D0010...

D0005 ...

D0139...

D0010...

D0136...

D0139 ...

D0131...D0225...D0302...

D0304...

D0304...

D0303...

D0304...

D0312...

Diagram: Install, Replace, Energise, Remove and Sale of a HH Meter (A130)

Diagram: 235

Page 33: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Install, Replace, Energise, Remove and Sale of a NHH Meter (A129)

Meter Irregularities (F1940)

Instruction to Install /Replace/Reconfigure NHHMeter or remove metering equipment (F2328)

Meter Technical Details (F2329)

Initial and final readings (F2330)

MPAN (F2334)

Site and Appointment Details (F2336)

Data Collector(NHH) (G1973)

Instruction to Replace Meter with a NHH Meter (F1911)

Request for SiteTechnical Details(F2376)

Site TechnicalDetails(F2378)

Meter Technical details(F2379)

Metering PointDetails (F2398)

Meter Technical Details (F2671)

Energisation status(F2763)

Requirement to energise a NHH Meter (F3224)

Energisation Status (F3230)

Reasons for failedinstallation/energisation(F3284)

Changed Customer or Metering Pointaddress details (F3481)

Updated Customer orMetering Point addressdetails (F3482)

Updated Customer or MeteringPoint address details (F3608)

Request for additionalMPAN Core(s) (F3610)

Additional MPAN Core(s)(F3611)

Details of re-certification programme(F3768)

Requirement for thereplacement of meter orany part that changesMP technical details(F3769)

Special read required before work done(F4261)

Confirmation of meter read (F4262)

Final reading from removed HH meter(or notification of failed read) (F4263)

Notification of Meterremoval with noreplacement (F5096)

Notification of Meter removal with no replacement (F5097)

Notification of Meter removal with no replacement (F5098)

Energisation Status (F5104)

Confirmation of change to Customer orMetering Point Address details (F5136)

Metering PointSettlement Details(F6376)

Asset transfer details (F6470)

Details of installed, re-configured orremoved MAP assets. (F6471)

Meteringequipmentorder(F6472)

Meteringequipmentdelivery(F6473)

Notification of removed meteringequipment ready for retrieval(F6474)

Metering equipment retrievalarrangements (F6475)

MAP details (F6476)

MAP details (F6477)

(HH) Requirement to remove metering point (F6617)

Data Collector (NHH)(G1084)

HH DC Meterreadings (G1200)

Failed to load/receivesettlement details(F6694)

MAP (G2011)

Supplier(G2013)

Distributor(G2046)

MO (G386)

NHH DC MeterReadings (G451)

Supplier (MeteringPoint) (G665)

Distributor Records(G779)

Data Collector (NHH)Records (G898)

Supplier (MeteringPoint) (G901)

MO (G902)

MO (G997)

MO (G998)

MO

Process instruction to install new NHH metering,replace or reconfigure existing NHH meteringequipment or ene... (A146)

Distributor

Provide Site Technical Details(A147)

Supplier

Update records withchanged/newmetering pointdetails and initial HHreads, and takeappropriate action(A148)

MAP

Process request from MO formetering equipment (A1917)

MAP

Arrange and agreedetails for return ofmetering equipment(A1918)

Old MAP

Advise MO ofchange of assetownership. (A1919)

Supplier

Update Agents withchanged Customer andMetering Point addressdetails (A245)

HH DC

Arrange and Agreedetails of read(A497)

Supplier (G2056)

Final reading from removedHH meter (F6743)

Final reading from removed HH meter (F6744)

ECOES (G2064)Meter information (F6761)

To: Install, Replace, Energise,Remov e and Sale of a HH Meter(A130)

From: Meter Operations (A718)

To: G1083 d79

To: G1002 d80

To: G450 d78

To: G661 d57G748 d60

To: G663 d53

From: G689 d53

From: G994 d65

From: G1001 d65

D0136...

D0142...

D0149...D0150...

D0010 ...

D0142...

D0170... D0215 ...

D0149...D0150...

D0149 ...D0150 ...

D0139...

D0134...

D0139 ...

D0139 ...D0221 ...

D0222 ...

D0225...D0302...

D0131...D0225...D0302...

D0168 ...

D0005 ...

D0005 ...

D0010 ...

D0150...

D0150 ...

D0150...

D0139...

D0131...D0225...D0302...

D0052 ...

D0304 ...

D0303...

D0304 ...

D0304 ...

D0310 ...

D0010 ...

D0010...

D0312 ...

Diagram: Install, Replace, Energise, Remove and Sale of a NHH Meter (A129)

Diagram: 230

Page 34: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Meter Operations (A718)

Requirement tochange functionality(F3511)

HH Readings, final and initial readingonly (after Site Visit) (F1337)

Possible Safety Problem(s) (F3577)Request Metering SystemInvestigation (F1907)

Instruction to Install/Replace/Reconfigure PPM (F1910)

Instruction to Replace Meter with a NHHMeter (F1911)

AppointmentDetails (F1934)

Customer detects meterfault (F3453)

Meter fault reportedby DC (F1942)

Data Collector(NHH) (G1973)

Meter fault Reported by Distributor (F1944)

Fault Resolution Reportto DC (F1958)

Details of Fault(F1965)

Instruction to Install/Replace/Reconfigure aHH Meter (F2362)

Fault ResolutionReport (F2399)

NHH Readings (afterSite Visit) (F2765)

Meter Irregularities (F1940)

Check meter results(F3288)

OnSite tests orCheck Meterinstalled (F3289)

Meters to berecertified (F3290)

Notification of de-energisation (F3291)

Recertificationandcalibrationrequirement(F3292)

Request Metering PointInvestigation (to MO)(F1548)

Instruction onrequired action(from DC) (F3507)

Requirement foran appointment(F3532)

Metering PointSettlement details(F3535)

Customer detects meterfault (F3453)

Meters forre-certification(F3765)

Requirement for the replacement of meter or any part thatchanges MP technical details (F3772)

Special read requiredbefore work done(F3942)

Confirmation onmeter read (F3943)

Notification of change to energisation status (F3972)

Notification of change to energisation status (F3973)

Notification of change to energisation status (F5107)

MO (G1001)

Data Collector (NHH)(G1088)

Data Collector (HH)(G1089)

Meter Operator(G1206)

Distributor Records (G1509)

Supplier(G1937)

Failed to load/receivesettlement details(F6693)

MO (G242)

NHH DC Meter Readings(G474)

HH DC Meterreadings (G475)

DistributorRecords(G627)

Supplier(G740)

MeterOperator(G795)

Supplier(G859)

MO (G994)

MO

Process Fault Reportand Inform Supplier(A151)

MO

MO repair existing meter orreplace with meter with samefunctionality. Inform relevantparties (A152)

Supplier

Change of functionalitywith no change ofmeasurement class(A153)

MO

Accuracy Test &Check Meter (A154)

MO

Generation ofre-certificationprogramme (A358)

HH DC

Arrange and agree details ofmeter read collection (A414)

* ...

Supplier tasks MeterOperator toinvestigate fault(A663)

Supplier (G2055)

Final/Initial HH meter read (F6749) Supplier G2057

Final/Initial HH meter read (F6750)

ECOES (G2065)Meter information (F6762)

To: Manage Supply Faults (A1062)

To: Install, Replace, Energise,Remov e and Sale of a PPM (A999)

To: Install, Replace, Energise,Remov e and Sale of a NHH Meter(A129)

To: Install, Replace, Energise,Remov e and Sale of a HH Meter(A130)

To: Install, Replace, Energise,Remov e and Sale of a NHH Meter(A129)

From: HH Meters: AdministerMetering Point Data (A991)

To: G998 d41G999 d42G1000 d82

To: G1083 d79

To: G1082 d81

To: G1202 d81G1205 d78

To: G661 d57

From: G716 d43G858 d43

To: G450 d78

To: G1002 d80

From: G438 d77

From: G443 d77

To: G1215 d43G1216 d43G710 d43

To: G995 d82G996 d42G997 d41

D0010...

D0135 ...D0001...D0005...

D0142 ...D0183 ...D0190 ...D0194 ...D0200 ...D0216 ...

D0142 ...

D0001...D0136...

D0002...

D0142 ...

D0002...

D0010...

D0136...D0223...

D0224 ...

D0139...D0179...

D0001 ...

D0052 ...

D0005 ...

D0005...

D0139...

D0139 ...

D0139...

D0310...

D0010 ...

D0010 ...

D0312 ...

Diagram: Meter Operations (A718)

Diagram: 316

Page 35: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Managing Supply Faults and Outages (A105)

Planned Outage(F1503)

Customer ExperiencesSupply Fault (F372)

Outage Plan(F1120)

Supply Fault (F354)

Supply Fault (F354)

Possible Safety Problem(s) (F3577)

Disconnection request (F3307)

Possible safety problem (F4239)

Details of irregularity (F3321)

SFIC Records(G601)

* ...

Manage PlannedOutages (A1055)

* ...

Manage Supply Faults (A1062)From: Data Collection andProcessing of Meter Readings(including CoS reading) (A104)

From: Data Collection andProcessing of Meter Readings(including CoS reading) (A104)

From: Manage Supply (Install, andmanage Meter Operations) (A102)

To: De-Energise, Energise &Disconnect (A109)

From: Manage PPMs (A222)

To: Minimise Illegal Abstraction(A783)

D0135...

D0135 ...

D0135 ...

D0135...

Diagram: Managing Supply Faults and Outages (A105)

Diagram: 185

Page 36: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Manage Supply Faults (A1062)

Possible Safety Problem(s) (F3577)

Fault status(non-mandatory)(F1138)

Fault status (F1139)

Supply faultdetails (F1140)

Fault details(F1141)

Customerexperiences supplyfault (F1142)

Fault details(F1143)

Customerexperiencessupply fault(F1144)

Fault details (F1145)

Fault status (non-mandatory) (F1147)

Metering Pointdetails (F1148)

Remains ofmeter andadvice (F1149)

Outage Plan(F2155)

Disconnection request (F3307)Supply Fault (F354)

Report possible safetyproblem (F3443)

Possible safety problem (F4239)

Response to enquiry (F3331)

Details of irregularity (F3321)

ECOES (G2069)

Requirement for installation, replacementand/or removal of Metering Equipment,due to a fault (manual). (F3463)

Faultinformation(F3544)

Request forinformation on faultstatus (F3546)

Request for information onfault status (F3547)

Fault status(F3548)

Possible Safety Problem Reportfrom NHH DC to Supplier (F3573)

Fault status : Response to enquiry (F3589)

Fault status : response to enquiry (F3590)

Meter information (F6766)

Notification of removedmetering equipment readyfor retrieval (F6495)

Notification of meterremoval (F6496)

Metering equipment retrievalarrangements (F6497)

Customer Informed(G128)

MAP (G2023)

SFIC Records(G322)

Data Collector(G732)

Supplier (MeteringPoint) (G793)

Supplier Records(G867)

Customer(G869)

Supplier(G870)

Supplier Records(G888)

Supplier

Check fault withSFIC (A1061)

Customer

Query supply faultwith SFIC (A1063)

Customer

Query supply faultwith the supplier(A1064)

Distributor

Resolve the supplyfault (A1065)

SFIC

Log fault status and informaffected parties (nonmandatory). And/Or respondto enquiries from the supplier/... (A1066)

SFIC

Assess supply faultand register it(A1067)

MAP

Arrange and agreedetails for return ofmetering equipment.(A1927)

MO

Receive meterdetails (and meterremains). Arrangewith MAP formetering equipmentretrieval Informrelevant p... (A240)

Supplier

Contact customer withfault status(non-mandatory) (A275)

From: Meter Operations (A718)

To: Disconnection (A933)From: HH Meters: Obtain Readings(A110)

From: Operate PPMs including therecharging of Smartcards/Key s andthe sale of tokens (A1003)

To: Managing Supply Faults andOutages (A105)

From: G600 d26

To: G661 d57

D0135...

D0126...

D0135...D0166...

D0150...D0268...

D0150...

D0135...

D0135 ...

D0167...

D0126 ...

D0126 ...

D0312...

D0303 ...

Diagram: Manage Supply Faults (A1062)

Diagram: 195

Page 37: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Minimise Illegal Abstraction (A783)

Meter Irregularities (F1940)

Details of an irregularity(from "other sources")(F4252)

Request and Information forRP investigation (F1968)

Request forinformation(F1972)

Furtherinformation forRP investigation(F1980)

Meter Problems and Irregularities (F344)

Details of irregularity (F3321)

Report of irregularityfrom Distributor (F3334)

Report of irregularityfrom PPMIP (F3335)

Report on possible irregularities (F3450)

Report of possible PPM irregularities (F4233)

DistributorRecords (G623)

PPMIP (G624)

Supplier

Supplier Logs Request(A1068)

Supplier

Pass further details on aMetering Point (A1084)

RPS

Request necessaryinformation onMetering Point(A1087)

RPS

RPS investigates and carriesout action in accordance withSLA (A784)

From: Manage Supply (Install, andmanage Meter Operations) (A102)

From: Industry Process View (A0)

From: Managing Supply Faults andOutages (A105)

D0136 ...

D0238 ...

D0237 ...D0238 ...

D0136 ...

D0136...

D0136...

D0238 ...

D0136 ...

Diagram: Minimise Illegal Abstraction (A783)

Diagram: 318

Page 38: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - New Connection (HH)

New premises developed (F5876)

Request for cablinginstal lation/newconnection (F5825)

Request for newcable installation(F5829)

Customer

Request cableconnection (A1713)

Cabling Contractor

Request definition ofcabling requirements(A1684)

Distributor

Define cablingrequirements(A1710)

Supplier

Receive request forcabling/newconnection and passto distributor (A1709)

Request for instal lationrequirements (F5888)

Request for cablinginstal lation/new connection(F5852)

New connectionrequirements andcustomer details (F5814)

Supplier

Pass details of workto the customer(A1678)

* ...

Quote for installationand carry outinstallation work(A1686)

Distributor

Receive notificationof quote acceptanceand define MPANCore (A1698)

Notification of workplans (F5846)

Notification of work plans and negotiation onConnection Agreement (F5859)

Notification of work plans (F5875)

Notification of work plans (F5893)

Notificationthat quoteaccepted(F5879)

Cablingrequirements(F5882)

MPAS

Receive MPANCore(s) (A1712)

Supplier

Inform customer ofcompletion (A1706)

Distributor

Inspect and approvework, connect to networkand define MPANCore(s) i f not alreadydone so (A1701)

Notification ofcompleted instal lation(F5827)

Notification of instal lation and connectioncompletion (where initiated by a Supplier)(F5828)

Requirement for the creation ofa skeleton record (if required)(F5835)

Requirement for thecreation of a skeletonrecord (if not alreadydone so) (F5824)

Rejection ofSkeletonRecord(s)(F5892)

Rejection of MPANCore(s) (F5881)

Distributor

Inform relevantparties (A1688)

Customer

Receive notificationof completion(A1700)

Customer

Make Request forSupply Quote (A1707)

Notification of instal lation andconnection completion (F5819)

Notification of installation andconnection completion (F5867)

If Skeleton Record(s)Accepted (F5842)

Allocation of MPANCore(s) where supplieris not known (F5836)

CustomerRequiring Quotefor Supply(F5858)

Allocation of MPAN Core(s)where supplier is known (F5853)

Supplier

Register against the newMPAN Core(s). AppointAgents to the newMPANs (A1704)

Request a quote for supply - MPAN coreprovided/available from ConsolidatedMonthly Report or ECOES (F5826)

Request for a supply quote -MPAN not provided (F5851)

Registration against the newMPAN Core(s) (F5866)

Supplier

Find out MPANinformation if notalready supplied by thecustomer (A1687)

Customer

Request the MPANfrom MPAS if i t is notknown (A1695)

* ...

Provide customerwith MPAN details(A1692)

Customer

Pass MPAN to theSupplier (A1691)

Supplier

Prepare quote forsupply (A1694)

Request forMPAN Core(F5869)

Customer Rejects Quote and may request another quotefrom an alternative supplier (F5821)

Request forMPAN (F5855)

Request forMPAN (F5839)

MPAN &customer details(F5838)

MPAN core andsupplementarydetails (F5880)

Customer

Receive Supplierquote, consider andacts (A1699)

Quote forsupply (F5805)

MPAS

Process the newconnection registrationrequest (either Reject i tor inform relevantparties). (A1682)

Supplier

Receive confirmation thatregistration has beenaccepted. Commenceappointment of agents ifnot already done so(A1693)

Supplier

Supply quoteaccepted - attemptregistration on MPAS(A1703)

Supplier

Appoint agents to themetering point(A1711)

Distributor Records(G1735)

Data AggregatorRecords (G1741)

Distributor Records(G1745)

Customer accepts the terms ofsupply (cooling off period passed ifappropriate). By signing the supplycontra... (F5878)

Inform Distributor ofcustomer details(F5833)

Notification thatregistration isrejected by MPAS(F5815)

Notification of futuredistribution changes (F5847)

Registration ofSupplier to MeteringPoint (F5823)

Registration accepted - Confirmationof registration (F5837)

Registration accepted -Notification to affected DA ofSupplier's registration (F5890)

Registration accepted -Notification of changedregistration (F5831)

Start appointment of agentsto the Metering Point(F5887)

Start appointmentof agents to theMetering Point(F5843)

Notification of DAAppointment and terms(F5860)

Confirmation ofappointment(F5806)

Confirmation ofappointment(F5817)

DA

Confirm SupplierAppointment(A1702)

DC

Receive appointmentdetails and takeappropriate action(A1708)

MO

Receive appointmentand take appropriateaction (A1683)

DA rejects theappointment(F5891)

DC rejects theappointmentterms (F5808)

Supplier (Appointments)(G1738)

Supplier (Appointments)(G1736)

Supplier (Appointments)(G1739)

MAP (G2063)Notification to MAPof appointment(F6594)

MO rejects theappointment(F5822)

Metering equipment order (F6592)

Metering equipment delivery (F6593)

Acknowledgement of appointment (F5832)

Supplier

Pass customer andMP details andInstruct Instal lation ofMeter (A1680)

MAP

Process request forspecification ofmetering equipment(A1964)

Supplier

Receiveacknowledgement andtake appropriate action(A1705)

Supplier

Receiveacknowledgement andtake action asappropriate (A1685)

Acknowledgement of appointment (F5813)

Acknowledgement of appointment terms (F5889)

Notification of other agent ID's (F5883)

Notificationof otheragent ID's(F5816)

Notification of Customerdetails and details of otheragents (F5811)

Settlement Details senton New Connection(F5854)

Instruction to Instal l HH Meteringequipment (F5874)

Customer and MP details (F5885)

DC

Receive details fromSupplier and MO.Process initial meterreading(s) (A1681)

MO

Request Site Detailsfrom Distributorwhere necessary.Install meter andinform relevantparties. (A1697)

Confirmation of proving tests(F5894)

HH Meter Details(from MO) (F5863)

Initial Readings (HH) (F5807)

Notification that meter isenergised (where energisationseparate to instal lation) (F5845)

Initial readings (HH) (F6751)

HH advances(F5856)

Confirm inclusion inreading schedules(F5865)

Confirmation ofReading Schedules(F5804)

Distributor Records(G1737)

Supplier Records(G1742)

Supplier Records(G1746)

Distributor

Provide Site Technical Details(A1677)

Request for SiteTechnical Details(F5841) Site

TechnicalDetails(F5872)

Details of Installation (F5884)

Notification that meter is energised(where energisation separate toinstal lation) (F5864)

Notification that instal lation hasfailed (F5898)

Notification to MAP of appointment(F6597)

Metering equipment order (F6595)

Metering equipment delivery (F6596)

Supplier

Update records withchanged/new meteringpoint details and initial HHreadings and takeappropriate action (A1696)

Supplier (G1752)

MAP (G2064)

MAP

Process request forspecification ofmetering equipment(A1965)

DC

Collect Proving TestData (A1715)

Request for meter proving tests (F5895)

Proving test details (F5896)

Notification of changed Customer orMetering Point address details (F5904)

Notification that meter is energised (whereenergisation separate to instal lation) (F5844)

Inform distributor of energisation andCommissioning and Proving Tests (F5820)

Distributor

Receive details ofinstal lation and initialHH read; i fnecessary updateMPAS (A1689)

Supplier

Update agents andDistributor withchanged Customer orMetering Point addressdetails (A1717)

MPAS

Update MPAS(A1690)

MPAS

Update MPAS(A1679)

New Connection completed and registration details are correct and complete (F5886)

Updated Registration Details (F5850)

Notification that requested update has beenrejected (F5868)

New connection completed (F5840)

MPAD change accepted - notification toDistribution Business (F5862)

MPAD change accepted - Notification to apending supplier (F5857)

MPAD change accepted -Instruction to the affectedDA's (F5870)

Data AggregatorRecords (G1747)

Supplier Records(G1748)

Distributor Records(G1733)

New Connection completed - no changes to MPAD required (F5849)

Updated Registration Details (F5812)

Notification that requested update has beenrejected (F5818)

Data AggregatorRecords (G1734)

Distributor Records(G1743)

Supplier Records(G1731)

Supplier Records(G1740)

MO (G1757)

Distributor (G1758)

Data Collector(G1756)

MPAD change accepted (F5848)

MPAD change accepted - notifySupplier (F5809)

MPAD change accepted - Notification to apending supplier (F5873)

MPAD changeaccepted - Instructionto the affected DA's(F5861)Updated Customer or Metering

Point address details (F5905)

Updated Customer orMetering Pointaddress details(F5906)

Confirmation of changedCustomer or Metering Pointaddress details (F5903)

Initial readings (HH) (F6752)

ECOES (G2061) Meter information(F6758)

D0215...

D0169 ...

D0055 ...

D0225 ...

D0302 ...

D0057 ...

D0171 ...

D0055 ...

D0217 ...

D0209...

D0153...

D0155...

D0155...

D0261 ...

D0261...

D0303...

D0261 ...

D0011...

D0011 ...

D0011 ...

D0148 ...

D0148...

D0148 ...D0225 ...

D0302 ...

D0289 ...

D0142 ...

D0148 ...

D0225 ...D0302 ...

D0214 ...

D0268 ...

D0010 ...

D0139...

D0010 ...

D0003...

D0012...

D0012...

D0051...

D0170...

D0215...

D0214...D0268...

D0139 ...

D0139 ...D0221 ...

D0303...

D0005...

D0001...

D0003...

D0222...

D0139 ...

D0214 ...

D0268 ...

D0205...

D0203...

D0213 ...

D0209 ...

D0171 ...

D0171...

D0209...D0225...D0302...

D0131 ...D0302 ...

D0131 ...D0225 ...D0302 ...

D0010...

D0312 ...

Diagram: New Connection (HH)

Diagram: 125

Page 39: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - New Connection (NHH)

Newpremisesdeveloped(F5463)

Customer

Request cableconnection (A1530)

Supplier

Receive request forcabling/newconnection and passto distributor (A1541)

Distributor

Define cablingrequirements(A1545)

New connectionrequirementsand customerdetails (F5452)

Request for cablinginstal lation/newconnection (F5411)

Request for cablinginstal lation/newconnection (F5398)

Supplier

Pass details of workto the customer(A1553)

* ...

Quote for installationand carry outinstallation work(A1531)

Distributor

Receive notificationof quote acceptanceand define MPANCore (A1773)

Notification of workplans (F5451)

Cablingrequirements(F5438)

Notificationthat quoteaccepted(F5434)

MPAS

Receive MPANCore(s) (A1539)

Distributor

Inspect and approvework, connect to networkand define MPAN Core(s)if not already done so(A1552)

Notification ofcompleted instal lation(F5430)

Rejection ofMPANCore(s)(F5413)

Rejection ofSkeletonRecord(s)(F5418)

Requirement for thecreation of a skeletonrecord (if not alreadydone so) (F5417)

Requirement for the creation of askeleton record (if required)(F5403)

Supplier

Inform customer ofcompletion (A1535)

Customer

Receive notificationof completion(A1554)

Distributor

Inform relevantparties (A1538)

Notification of instal lation andconnection completion(where initiated by aSupplier) (F5454)

Notification of instal lationand connection completion(F5464)

Notification of instal lationand connection completion(F5448)

If Skeleton Record(s)Accepted (F5416)

Allocation of MPANCore(s) wheresupplier is not known(F5616)

Customer

Make Request forSupply Quote(A1532)

Customer RequiringQuote for Supply(F5399)

Notification of work plans (F5435)

Notification of work plans and negotiation onConnection Agreement (F5433)

Supplier

Register against thenew MPAN Core(s).Appoint Agents tothe MPAN(s)(A1544)

Allocation of MPAN Core(s)where supplier is known(F5466)

Supplier

Find out MPANinformation if notalready supplied bythe customer (A1543)

Customer

Request the MPANfrom the appropriateMPAS if i t is notknown (A1528)

* ...

Provide customerwith MPAN details(A1555)

Customer

Pass MPAN to theSupplier (A1777)

Request for a supplyquote - MPAN notprovided (F5461)

Request forMPAN(F5443)

Request forMPAN(F5439)

MPAN core andsupplementary details(F5467)

Request for MPAN Core (F5425)

Supplier

Prepare quote forsupply (A1550)

Customer

Receive Supplierquote, consider andacts (A1775)

Request a quote for supply - MPAN coreprovided/available from ConsolidatedMonthly Report or ECOES (F5468)

Customer Rejects Quote and may requestanother quote from an alternative supplier(F5441)

Quote forsupply (F5405)

MPAS

Process the newconnection registrationrequest (either Reject i tor inform relevantparties). (A1537)

Registration against the new/additional MPANCore(s) (F5456)

Customer accepts the terms of supply(cooling off period passed ifappropriate). By signing the supplycontra... (F5469)

Notification thatregistration is rejectedby MPAS (F5427)

Registration of Supplier toMetering Point (F5414)

Supplier

Supply quoteaccepted - attemptregistration with anappropriate MPAS ...

Inform Distributorof customerdetails (F5450)

Distributor Records(G1598)

Distributor Records(G1608)

Data AggregatorRecords (G1602)

Registration accepted -Notification of changedregistration (F5400)

Registration accepted -Notification to affected DA ofSupplier's registration (F5426)

Registration accepted - Confirmationof registration (F5401)

Notification of future distributionchanges (F5412)

Supplier

Receive confirmation thatregistration has beenaccepted. Commenceappointment of agents if notalready done so (A1776)

Supplier

Appoint agents to themetering point(A1556)

Start appointment ofagents to the MeteringPoint (F5429)

Start appointmentof agents to theMetering Point(F5465)

DA

Confirm SupplierAppointment(A1547)

MO

Receive appointmentand take appropriateaction (A1774)

DC

Receive appointmentdetails and takeappropriate action(A1536)

Confirmation ofappointment (F5424)

Confirmation ofappointment (F5458)

Notification of DA Appointmentand terms (F5453)

DA rejects theappointment (F5442)

Supplier(Appointments)(G1599)

Supplier(Appointments)(G1600)

Supplier(Appointments)(G1603)

MAP (G2061)

NHH MO rejects theappointment (F5421)

NHH DC rejects theappointment terms(F5423)

Notification to MAP ofappointment (F6588)

Metering equipment delivery (F6587)

Metering equipment order (F6586)

Acknowledgement of appointment (F5407)

Supplier

Pass customer andMP details andInstruct Instal lation ofMeter (A1540)

MAP

Process request forspecification ofmetering equipment(A1962)

Supplier

Receiveacknowledgement andtake appropriate action(A1527)

Supplier

Receiveacknowledgement andtake action asappropriate (A1529)

Acknowledgement ofappointment (F5431)

Acknowledgement of appointment terms(F5406)

DC

Receive details fromSupplier and MO.Process initial meterreading(s) (A1542)

MO

Request Site Detailsfrom Distributorwhere necessary.Install meter andinform relevantparties. (A1533)

Instruction to Instal l NHH Meteringequipment (F5445)

Customer and MP details (F5436)

Notification of other agentID's (F5521)

Distributor

Provide SiteTechnical Details(A1580)

Request for SiteTechnical Details(F5519)

Site TechnicalDetails (F5518)

Notification of other agent ID's (F5520)

Notification of other agent ID's (F5440)

Settlement Details sent on New Connection (F5397)

Customer details (F5455)

NHH Meter Details (from MO) (F5410)

Notification that meter is energised(where energisation separate toinstal lation) (F5415)

Initial Readings (NHH) (F5460)

Supplier

Update records withchanged/new metering pointdetails and take appropriateaction (A1548)

Metering PointSettlement Details(F6378)

Details of Instal lation (F5447)

Notification that meter is energised (whereenergisation separate to instal lation) (F5428)

Notification that meter is energised (whereenergisation separate to instal lation) (F5449)

Notification of changedCustomer or Metering Pointaddress details (F5899)

Notification that instal lation has fai led (F5897)

Notification to MAP of appointment (F6591)

Inform distributor of energisation and Commissioning (F5462)

Metering equipment delivery (F6590)

Metering equipment order (F6589) MAP

Process request forspecification ofmetering equipment(A1963)

Supplier (G1751)

MAP (G2062) Distributor

Receive details ofinstallation. Ifnecessary updateMPAS (A1581)

Supplier

Update agents andDistributor with changedCustomer or MeteringPoint address details ( ...

Updated Customer or Metering Pointaddress details (F5900)

Updated Customer or Metering Pointaddress details (F5901)

Confirmation of changed Customer orMetering Point address details (F5902)

MO (G1755)

Distributor (G1753)

Data Collector(G1754)

Distributor Records(G1606)

Distributor Records(G1635)

Supplier Records(G1636)

Supplier Records(G1637)

Data Aggregator(NHH) (G1634)

Confirm inclusion in reading schedules (F5404)

Confirmation of Reading Schedules (F5402)

Initial EAC (F5522)

Initial EAC (F5525)

Initial meter readings (F5523)

Initial meter readings (F5524)

New Connection completed and registrationdetails are correct and complete (F5527)

Updated Registration Details (F5420)

MPAS

Update MPAS(A1551)

MPAS

Update MPAS(A1582)

Updated Registration Details (F5531)

Notification thatrequested update hasbeen rejected (F5526)

Notification that requested updatehas been rejected (F5529)

New Connection completed - nochanges to MPAD required (F5528)

New connection completed (F5432)

MPAD change accepted - Notification to a pendingsupplier (F5409)

MPAD change accepted - Instruction tothe affected DA's (F5408)

MPAD change accepted - notification to Distribution Business (F5459)

MPAD change accepted (F5530)

MPAD change accepted - notify Supplier (F5535)

MPAD change accepted - Notification to apending supplier (F5532)

MPAD change accepted - Instruction tothe affected DA's (F5533)

Distributor Records(G1633)

Data AggregatorRecords (G1645)

Data AggregatorRecords (G1646)

Distributor Records(G1641)

Supplier Records(G1644)

Supplier Records(G1642)

Supplier Records(G1643)

ECOES (G2060) Meter information(F6757)

Failed to load/receivesettlement details (F6699)

MPAN &Customerdetails (F5437)

D0215...

D0169 ...

D0055...

D0057... D0055...

D0225...D0302...

D0209...

D0217 ...

D0171 ...

D0155...

D0155...

D0153 ...

D0261 ...

D0261 ...

D0261 ...

D0303 ...

D0011...

D0011...

D0011...

D0142...

D0148...D0225...D0302...

D0148 ...

D0170...D0215...

D0148...

D0148...

D0052...

D0225...D0302...

D0149...D0150...

D0139 ...

D0010 ...

D0052 ...

D0149 ...D0150 ...

D0139...

D0139...

D0222...

D0139...

D0221...

D0303...

D0149...

D0150...

D0225 ...D0302 ...

D0131...

D0225...D0302...

D0131 ...

D0225 ...D0302 ...

D0012 ...

D0012 ...

D0019 ...

D0019 ...

D0010 ...

D0010 ...

D0205...

D0203...

D0213...

D0209...

D0171 ...

D0171 ...

D0209 ...

D0312...

D0310 ...

Diagram: New Connection (NHH)

Diagram: 133

Page 40: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Prepare Supply Quote (A599)

Customer Requiring Quotefor Supply (F1106) CoR (if

obtained)(F2772)

Customer decides not to changeSupplier (F1547)

Request forMPAN (F2776)

MPAN &customerdetails (F2777)

MPAN core andsupplementarydetails (F2778)

Request forMPAN (F2779)

Request forMPAN Core(F2780)

MPAN Core(F2781)

Customer Rejects Quote andmay request another quotefrom an alternative supplier(F2782)

Quote forsupply(F2783)

Customer considering COS (F1093)

Request a quote forsupply - MPAN coreprovided/available fromConsolidated MonthlyReport (F2785)

Agreed Supply Quote (F1102)

Request for asupply quote -MPAN notprovided (F2787)

MPAN Core(s) (ifthe customer hasbeen given theinformation by thedistributor) (F3366)

Requestfor asupplyquote(F3380)

ECOES ConsolidatedMonthly Report (G480)

Supplier (G481)

Customer (G647)

Customer (G652)

Customer

Receive Supplier quote,consider and acts (A576)

Customer

Request the MPAN fromthe associated MPAS ifit is not known (A578)

Customer

Make Request forSupply Quote (A579)

* ...

Find out MPAN if not already suppliedby the customer, from the MonthlyReport or via the appropriate MPAS(A596)

* ...

Provide customer withMPAN details (A620)

Customer

Pass MPAN to theSupplier (A621)

* ...

Prepare quote for supply(A624)

From: Cable Installation andNetwork Connection (A100)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

To: G909 d77

From: G910 d53

From: G650 d15G651 d15

Diagram: Prepare Supply Quote (A599)

Diagram: 313

Page 41: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Process NHH Meter Readings

MO (G1821)

MO (G1822)

Supplier (G1820)

Supplier (G1827)

Supplier (G1826)

Meter technical details for NHHCredit meter (F5974)

Meter technical details forPrepayment Meter (F5975)

Details of appointed DataAggregator (F5988)

Notification of termination ofappointment (F6065)

Metering point settlement details(F5987)

NHH DC

Administer NHHMetering Point Data(A1733)

Requirement to collect NHH data in accordance with the reading schedule (F6072)

New or Modified Reading Schedule/Instructions to read meter (F5985)

Reading Schedule/Instructions to read meter (F5972)

Initial class average EAC (F5973)

Confirmation of settlement details -Initial Class Average EAC (F5990)

Discrepancy / Inadequate meterreport (F5991)

Data Aggregator(G1779)

Supplier

Resolve discrepancy/ inadequacy orrequest MO toconfirm MP details(A1752)

Data Collector (NHH)Records (G1784)Resend of D0052 to correct

discrepant 'Effective From'dates (F5992)

Request forconfirmation of MPtechnical details(F5994)

Send/resend oftechnical details(F5993)

MO

Check MP technicaldetails and resend(A1753)

Supplier (G1823)

Distributor (G1836)

Distributor (G1835)

Request for a special reading (F5967)

Request for investigation at customer site (F6082)

Request forinvestigation into meterreading(s) (F6081)

Request for aninvestigation atcustomer site (F6080)

Supplier

Receive request,and take appropriateaction (A1772)

NHH DC

Establishrequirement for SiteVisit and inform theData Retriever(where appropriate)(A1743)

Customer (G1833) Customer Own Reading (directfrom the Customer) (F6079)

NHH DR

Obtain/Collect NHHMeter Readings(A1744)

NHH DR

Determine Action onmeter reading fault(A1771)

Determination offault or safetyproblem (F6074)

Instructionto readmeter/attendsite (F5968)

Requirement to obtain meterreading and/or visit site (F5969)

Determination of faultor safety problem(F6086)

NHH DC

Determine Action onmeter reading fault(A1770)

Determination of fault orsafety problem (F6073)

NHH DC

Obtain/Collect NHHMeter Readings(A1732)

Obtained readings (F5970)

Change in customer details (F6071)

No read report (F5971)

Notification of suspectedmetering point fault (F6077)

Report of a possibleirregularity (F6076)

Report of possible supplyfault (F6075)

Changedcustomerdetails(F6070)

NHH DC

Notify Supplier ofChange to Customerdetails (A1769)

Following site visit, notification ofchange in Customer details (F5982)

Supplier

Notify relevantparties of the changein Customer detailsand update records(A1749)

Changed Customer details (F6067)

Changed Customer details (F6068)

Confirmation of change to Customerdetails (F6069)

Data Collector (NHH)(G1831)

Distributor (G1830)

MO (G1829)

Supplier (G1778)No read report (F5951)

Obtained Readings (F5944)

Requirement to deem a reading (F5952)

Customer (G1832)

Supplier (G1828)

MO (G1782)

PPMIP (G1783)

Customer Own Reading (direct from the Customer) (F6078)

Customer own reading (F6066)

Prepayment Meter Readings from Meter Operator (F5984)

Prepayment meter readings from PPMIP (F5983)

Supplier

Receive PPMreadings from thePPMIP (A1745) Prepayment meter readings (F5979)

NHH DC

Process NHH MeterReadings. ProduceEAC/AA data(A1734)

Distributor (G1816)

MO (G1818)

MO (G1819)

MO (G1837)

MO (G1841)

Distributor (G1839)

Distributor (G1840)

Meter readings from site visit (F6006)

Fault resolution report (F6010)

Fault resolution report (F5953)

MO

Resolve meteringfault (A1746)

Supplier (G1788)

Supplier (G1825)

SFIC Records(G1824)

Notification of suspected metering point fault (F6007)

Notification ofsuspected meteringpoint fault (F6008)

Request meteringpoint investigation(F6009)

Report of a possible irregularity (F5997)

Report of possible supply fault(F5995)

Supplier

Notify MeterOperator of ametering point fault(A1757)

Final reading on disconnection (F5961)

Initial and final meter readings associated witha change to NHH credit metering (F5958)

Initial and final meter readings associated witha change to Prepayment metering (F5959)

Meter Readings following site visit (F6083)

Notification of de-energisation and reading to DC(or notification of failed reading) (F5942)

Notification of de-energisation and reading to DC(or notification of failed reading) (F5960)

Meter Readings taken at time of(re)energisation (F6084)

Validated meterreading data (F5980)

Invalid meter readingdata (F5981)

Readings to bewithdrawn(F6001)

NHH DC

Notify parties of validmeter reading data(A1747)

NHH DC

Notify parties ofinvalid meter readingdata (A1748)

NHH DC

Process readingsthat are to bewithdrawn (A1756)

NHH DA

Validate data(A1737)

NHH DC

Resend dataidentified by DataAggregator (A1738)

Supplier (G1776)

Distributor (G1777)

Distributor (G1781)

Distributor (G1786)

Data Aggregator(G1787)

Supplier (G1780)

Supplier (G1785)

Requirement to investigatemetering problem (F6085)

Manually adjustedreadings (F5978)

Processed meter rea ...

Metering point EAC/AA data(F5947)

Manually adjustedreadings (F5977)

Processed meterreadings (F5948)

Processed Invalid meterreadings (F5946)

Processed Invalid meterreadings (F5949)

Meter readings to bewithdrawn (F6002)

Meter readings to bewithdrawn (F6003)

Last valid EAC/AAprior to fault (F6004)

Last valid EAC/AA prior tofault (F6005)

Data successfully validated (F5955)EAC/AA data to theData Aggregator(F5950)

Notificationof failuresand exceptions (F5956)

Resend ofinformation/revisedinformation (F5957)

Dia gram: Process NHH Meter Readings

Diagram: 140

Page 42: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Register MPAN and Appoint Agents (inc Change of Agent and generation of additional/new MPAN Core(s)) (A101)

Rejection of Skeleton Record(s) (F3564)

Registration ofSupplier to MeteringPoint (F2817)

Inform Distributor ofCustomer details(F2831)

Registrationaccepted(F2846)

Start appointment of agents tothe Metering Point (F2866)

CoS Registration for CoMC rejected(F5160)

Request for change ofagent (F2061)

Supplier Appoints Agent toa Metering Point (F2929)

Notification thatregistration is rejected byMPAS (F2936)

Objection removed -notification to NewSupplier (F2937)

Start or continueappointment of agents(F3160)

Acknowledgement / rejection ofappointment (F3196)

Meter pointdetails (F3197)

Requirement foradditional MPANCore(s) (F3352)

Agreed Supply Quote (F1102)

Registration against thenew/additional MPAN Core(s)(F3361)

Notification thatregistration is rejected byMPAS (F3363)

Agreed ContractualTerms (F3421)

Requirement to updateregistration details(F3424)

MPAD Agentsdetails (F3425)

Requirement for thedistributor to updaterecords (F3471)

Instruction to Install or Replacewith NHH Meter (F3484)

Instruction to Install/replacewith HH Meter (F3485)

Instruction to Install orReplace with PPM (F3486)

Notification ofchange of DA(F3893)

Requirement to create skeleton record (F3354)

CoS Registration for CoMC (F5159)

Confirmation of agentappointment to theadditional MPAN Core(s)(F3601)

ET Accepted -re-registration ofET (F5937)

Notification ofchange to DA(F3902)

CoS Registration of Supplier toMetering Point (F3933)

Notification that registration isrejected by MPAS (F5135)

De-registration ofMPANs transferredto CRA (F5378)

Re-registration of ET(F5939)

Skeleton records for meteringpoints transferred from CRA(F5348)

Skeleton recordsrejected (F5349)

Requirement for transferbetween MPAS and CRA(F5350)

Rejection of de-registration ofMPAN transferred to CRA (F5381)

If objection has not been lodged, and was due to erroneousregistration by the new supplier, then old supplie... (F3993)

Status changerejected due toobjection blockout. Changes helduntil CoS objectionoutcome known, ifMP lost... (F3992)

Requirement to install newMetering Assets (F6633)

Supplier(G1871)

Distributor Records(G504)

Supplier (MeteringPoint) (G664)

Supplier(Appointments)(G722)

Supplier(Appointments)(G723)

Supplier (MeteringPoint) (G724)

Supplier (Appointments)(G769)

Supplier (Appointments)(G908)

* ...

Transfer Metering Pointbetween MPAS and CRA(A1511)

* ...

Supply quote accepted -attempt registration withthe appropriate MPAS(A160)

* ...

Appoint agents (A161)

* ...

Registration onChange of Supplier(A162)

* ...

Update MPAD Items andCustomer Details (A163)

* ...

Generation ofnew/additional MPANCore(s) (A205)

* ...

Registration on aNew Connection(A410)

D0055 issued to MPAS (F6656)

To: Cable Installation and NetworkConnection (A100)

To: Change of Measurement Class(A450)

From: Prepare Supply Quote (A599)

To: Manage Supply (Install, andmanage Meter Operations) (A102)

To: Data Collection and Processingof Meter Readings (including CoSreading) (A104)

From: Cable Installation andNetwork Connection (A100)

From: Change of MeasurementClass (A450)

From: Industry Process View (A0)

To: De-Energise, Energise &Disconnect (A109)

From: De-Energise, Energise &Disconnect (A109)

To: Contact Notice Facility (A809)

To: Contact Notice Facility (A809)

To: G924 d32G682 d49

D0225 ...D0302 ...

D0057...

D0148 ...

D0055 ...

D0057...

D0055...

Diagram: Register MPAN and Appoint Agents (inc Change of Agent and generation of additional/new MPAN Core(s)) (A101)

Diagram: 161

Page 43: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint agents (A161)

Request for change of agent (F2061)

Supplier initially appoints orchanges agent appointment to ametering point (F3172)

Acknowledgement or Rejectionof appointment (F3173)

Supplier appoints Agent toan Metering Point (F3177)

Acknowledgement or Rejectionof appointment (F3178)

Start or continue agentappointment (F3183)

Instruction to Install /Replace /Reconfigure NHHMeter or remove metering equipment (F3487)

Instruction to Install/Replace /Reconfigure HHMeter or remove HH metering equipment (F3488)

Instruction to Install/replace/ReconfigurePPM or remove metering equipment (F3489)

Confirmation of DA appointment tothe additional MPAN Core(s) (F3602)

Confirmation of MO appointment to thenew/additional MPAN Core(s) (F3603)

Confirmation of DC appointment to theadditional MPAN Core(s) (F3604)

Supplier appoints Agent toan Metering Point (F3638)

Acknowledgement or Rejectionof appointment (F3642)

Start or continue agentappointment (F3647)

Notification of change to DA (F3897)

Notification of change to DA(F3903)

(HH) Requirement to remove metering point(F6629)

Supplier(Appointments)(G654)

Supplier(Appointments)(G655)

Supplier(Appointments)(G656)

Supplier(Appointments)(G658)

Supplier(Appointments)(G659)

Supplier(Appointments)(G918)

Supplier(Appointments)(G920) Supplier

(Appointments)(G928)

* ...

HH ONLY Appoint agents tothe Metering Point (NewSupplier - CoS) (A1120)

* ...

Appoint/De-appoint Agents tothe Metering Point (sameSupplier / New Connection)(A165)

* ...

NHH ONLY Appoint agentsto the Metering Point (NewSupplier - CoS) (A166)

Diagram: Appoint agents (A161)

Diagram: 248

Page 44: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint Agents to the Metering Point (same Supplier / New Connection) (A165)

Request for change of agent (F2061)

Acknowledgement or rejectionof appointment (F3165)

Acknowledgement or rejectionof appointment (F3166)

Acknowledgement or rejectionof appointment (F3168)

Supplier appoints NHH MOto a Metering Point (F3174)

Supplier appoints DA to aMetering Point (F3175)

Supplier appoints DC to aMetering Point (F3176)

Customer requirement for aChange of NHH MO (F3444)

Instruction to Install/replace HH Meter orremove metering equipment (F3490)

Instruction to Install/replace NHH Meteror remove metering equipment (F3491)

Instruction to Install/replace PPM orremove metering equipment (F3492)

Confirmation of NHH MO appointmentto the additional MPAN Core(s) (F3605)

Confirmation of DA appointment to theadditional MPAN Core(s) (F3617)

Confirmation of NHH DC appointment tothe additional MPAN Core(s) (F3619)

Request for change of agent (F2061)

Supplier appoints HH MO toa Metering Point (F3669)

Acknowledgement or rejectionof appointment (F3670)

Supplier appoints DC to aMetering Point (F3692) Acknowledgement or rejection

of appointment (F3695)

Notification of change to DA(F3898)

Notification of change to DA(F3904)

Requirement to ChangeTerms of Appointment (F4279)

(HH) Requirement to removemetering point (F6628)

Supplier(Appointments)(G675)

Supplier(Appointments)(G676)

Supplier(Appointments)(G677)

Supplier(Appointments)(G678)

Supplier(Appointments)(G679)

Supplier(Appointments)(G680)

Supplier(Appointments)(G932) Supplier

(Appointments)(G936)

Supplier(Appointments)(G941) Supplier

(Appointments)(G945)

Supplier

Appoint/De-appointDA (NHH & HH)(A1011)

* ...

Appoint/De-appointNHH MO (A1023)

* ...

Appoint/De-appointNHH DC (A1028)

* ...

Appoint/De-appointHH MO (A1129)

* ...

Appoint/De-appointHH DC (A1135)

Diagram: Appoint/De-appoint Agents to the Metering Point (same Supplier / New Connection) (A165)

Diagram: 262

Page 45: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint DA (NHH & HH) (A1011)

Notification ofchange of DA sentto NHH DC (F2830)

SupplierappointsDA to aMeteringPoint(F2845)

Terminateappointmentof Old DA(F2884)

Notificationof DAAppointmentand terms(F2900)

Acknowledgement ofappointment(F3164)

DA rejects theappointment (F3399)

Confirmation of DA appointment to theadditional MPAN Core(s) (F3618)

Notification ofchange to DA sent toHH DC (F3899)

Updateappointmentinformationand MPASwhereappropriate(F5153)

DA (G610)

Supplier(Appointments)(G686)

Supplier(Appointments)(G701)

Supplier(Appointments)(G702)

Supplier

Confirm /ChangeAppointmentof DA(A1008)

Supplier

Receiveacknowledgementand take action asappropriate(A1159)

* ...

ConfirmSupplierAppointment(A168)

From: G850 d57G1579 d39

To: G660 d57

D0148...

D0151 ...

D0153...

D0011 ...

D0261 ...

D0153...

D0148...

Diagram: Appoint/De-appoint DA (NHH & HH) (A1011)

Diagram: 163

Page 46: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint HH DC (A1135)

Notification of terminationof appointment (F3687)

DC rejects the appointment(F3688)

Send MeteringPoint historydetails (F3691)

Notificationof new DC(F3694)

Confirmation ofReading Schedules(F3696)

Appointment of a DC to aMetering Point (F3698)

MS TechnicalDetails (F3699)

Confirmation ofappointment (F3700)

Acknowledgementof appointment(F3701)

Request MeteringPoint History(F3702)

Request for theold HH DC topass MP details(if required)(F3954)

Customer and otheragent details (F3955)

Notification of settlementdetails (MC/EAC/PC)(F5095)

Confirm inclusion inreading schedules(F5146)

Requirement to changeappointment terms(F5150)

Details of appointmentand other agents(F5338)

Notification of terminationof appointment (CoMCNHH to HH) (F5339)

Distributor Records(G1522)

Data Collector (HH)(G1590)

Old NHH DC(G1591)

Supplier(Appointments)(G940)

Supplier (G942)

Supplier(Appointments)(G944)

Supplier

(HH) Confirmappointment of New DC(A1136)

Old HH DC

(HH) Process terminationand prepare consumptionhistory for passing(A1137)

* ...

Process informationfrom old DC and MO(A1138)

MO

Process Request and sendMetering Point Details toHHDC where available(A1139)

* ...

Receive appointmentdetails and takeaction (A447)

Supplier

Send Customer andagent details (A448)

From: G1567 d39G850 d57

D0151...

D0261...

D0010...D0036...

D0148 ...

D0012...D0051...

D0268...

D0155 ... D0011 ...

D0170...

D0170...

D0148 ...D0302 ...

D0289...

D0012...

D0151 ...

Diagram: Appoint/De-appoint HH DC (A1135)

Diagram: 215

Page 47: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint HH MO (A1129)

Meter TechnicalDetails (F3660)

Appointment of the MO to aMetering Point (F3661)

Customer appointment terms andconditions not accepted by thesupplier. Rejection of appointment(F3665)

Terms and conditionsof appointment(manual) (F3666)

Customerrequirement for aChange of HH MOor change toappointment terms(F3667)

Confirmation of metertechnical details. (F3668)

Notification of terminationof appointment (F3672)

Notificationof appointment of MO,and terms and conditions applied,where the appointment wascustomer initia... (F3673)

Appointment details (F3674)

Confirmation ofmeter technicaldetails (F3675)

Confirmation of metertechnical details. (F3676)

Supplier details(F3678)

HH MO rejects the appointment (F3679)

Notification to HH DC of new MO appointment (F3680)

Confirmation of appointment(F3681)

Instruction to Install/replace HH Meter or removemetering equipment (F3683)

(HH) Request HH Metering Point Details(if required) (F3684)

(HH) Requirement to remove meteringpoint (F3685)

MO rejects the appointment [Scotland] (F3746)

Acknowledgement ofappointment (F3959)

Customer and other Agent details (F3960)

Request for old MO to pass MPinformation (if required) (F3961)

Requirement tochange appointmentterms (F5148)

Requirement to instruct meter installationon a new connection [logical l ink] (F5152)

Details of customer,appointment and other agents(F5335)

Appointment completed (F5336)

Notification of terminationof appointment (CoMCNHH to HH) (F5337)

Requirement to installnew Metering asset(F6516)

Notification to MAP of MOappointment (F6518)

Notification to MAP of MO appointment (F6519)

Requirement to Installnew Metering Assets(F6520)

Requirement to removeexisting Metering Assets(F6522)

Notification to MAP of MOde-appointment (F6524)

MO Records (G1586)

Supplier(Appointments)(G1588)

Old NHH MO(G1589)

MAP (G2032)

MAP (G2033)

MAP (G2034)

MO (G2079)

MO (G2080)

MO (G2081)

Supplier (Appointments)(G933)

Supplier (Appointments)(G934)

Distributor Records (G935)

Customer(G937)

Supplier (Appointments)(G938)

Data Collector (HH)Records (G947)

Generator (Appointments)(G983)

Supplier

(HH) Confirm appointmentof MO (A1130)

Old MO

(HH) Prepare MeteringPoint details for passing,agree action on Meteringequipment with the MAPand notify M... (A1131)

* ...

Process information onMetering Point, (andconsider any installationrequirements) and informMAP of appoint... (A1132)

Supplier

(HH) Request installationof metering equipmentwhere required (A1134)

MO

(HH) Negotiate termsand conditions ofappointment (A1140)

Customer

(HH) Customernegotiate terms withthe MO (A1141)

* ...

Receive appointmentdetails and takeappropriate action. (A425)

Supplier

Send Customer andagent details (A426)

To: G1524 d42

To: G2076 d42

To: G2076 d42

To: G2082 d42

From: G1558 d39G1584 d39G850 d57

To: G1558 d39G660 d57

D0268...

D0268 ...

D0151...

D0268...

D0268...

D0261 ...

D0148 ...

D0155 ...

D0142...

D0170 ...

D0261...

D0011 ...

D0148 ...D0225 ...D0302 ...

D0170...

D0151...

D0303...

D0303 ...

D0303...

Diagram: Appoint/De-appoint HH MO (A1129)

Diagram: 212

Page 48: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint NHH DC (A1028)

Failed to load/receivesettlement details (F6697)

Appointment of a NHHDC to a Metering Point(F2790)

Data RetrievalDetails, Meteringpoint technicaldetails &Mapping Detailswhere available(F2807)Metering

Point historydetails &EACs(F2863)

Notification of termination ofappointment (F2868)

Confirmation ofReading Schedules(F2877)

Notification of new DC(F2887)

Confirmation ofappointment(F2925)

Acknowledgementof appointmentterms (F3169)

NHH DC rejects theappointment terms (F3400)

Confirmation of NHH DC appointment tothe additional MPAN Core(s) (F3620)

Requirement toChange Termsof Appointment(F3756)

Settlement Details sent onNew Connection (F3869)

Request new Profile Coefficients(F3870)

Request to pass MPinformation to new NHH DC(F3876)

Customer details(F3877)

Notification of otheragent ID's (F3878)

Notification of discrepancy between appointment detailsand MP technical / history details received (F3879)

Request to pass MP information tonew NHH DC (if required) (F3880)

Confirm inclusion inreading schedules(F5144)

If meter details not receivedas expected, request thisdata (F5154)

SVA Agent(DPP) (G1042)

Supplier(G1045)

DistributorRecords(G1520)

Supplier(G576)

Supplier(Appointments)(G687)

Supplier(Appointments)(G703)

Old NHH DC

Process termination andprepare consumptionhistory for passing(A1026)

Supplier

ConfirmAppointment ofNew DC orchangeappointmentterms (A1032)

MO

On receipt of notification ofNew NHH DC's identitiy,provide Data Retrieval &"Mapping" details whereavailable (A1036)

* ...

Receive details. Processinformation from old DCand MO (A1119)

* ...

Receive appointmentdetails and takeappropriate action (A400)

Supplier

Receive acknowledgement and takeappropriate action (A401)

From: G850 d57

D0310...

D0149...D0150...

D0010...D0152...

D0151 ...

D0012...

D0148...

D0155...

D0011 ...

D0261...D0155...

D0052 ...

D0170...

D0302...

D0148 ...

D0170...

D0012...

D0170...

Diagram: Appoint/De-appoint NHH DC (A1028)

Diagram: 176

Page 49: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Appoint/De-appoint NHH MO (A1023)

Request NHH MeteringPoint Details (if required)(F6767)

Customer requirement for aChange of NHH MO orchange to appointmentterms (F2797)

Confirmation ofappointment (F2853)

Appointment of the MOto a Metering Point(F2906)

Notification of terminationof appointment (F2912)

Meter Technical Details. (F2951)

Instruction to Install/replace PPM orremove metering equipment (F3015)

Instruction to Install/replace NHHMeter or remove meteringequipment (F3017)

Notification to NHHDC of new NHH MOappointment (F3163)

Confirmation of metertechnical details. (F3167)Supplier

details(F3171)

Appointmentdetails (F3388)

NHH MO rejects theappointment (F3401)

Terms and conditions ofappointment (manual)(F3518)

Notification of appointment of MO, and terms and conditionsapplied, where the appointment was customer initi... (F3519)

Metering Point Settlementdetails (F3534)

Customer appointment terms and conditions not acceptedby the supplier. Rejection of appointment (F3571)

Confirmation of NHH MOappointment to the additionalMPAN Core(s) (F3606)

Acknowledgement ofappointment (F3956)

Customer and Metering Point address details (F3957)

Request for old MO to passMP details (if required)(F3958)

Customer,Supplier, PPMIPdetails required onIdentity Card, Cardor Key (F4003)

Requirementto changeappointmentterms(F5147)

Requirement to instructmeter installation on a newconnection [logical l ink](F5151)

Notification to MAP of MOde-appointment (F6498)

Notification of removedmetering equipment ready forretrieval (F6499)

Metering equipmentretrieval arrangements(F6500)

Metering equipmentorder (F6501)

Metering equipmentdelivery (F6502)

Notification to MAP ofMO appointment (F6503)

Notification to MAP ofMO appointment (F6506)

Metering equipmentorder (F6507)

Metering equipmentdelivery (F6508)

Notification of MeterTechnical Details (F6646)

Notification of MeterTechnical Details (F6650)

Data Collector (NHH)Records (G1075)

Supplier PPM Cardsand Keys (G1468)

MAP(G2027)

MAP (G2028)

Data Collector(NHH) (G2091)

Distributor(G2094)

Supplier(Appointments)(G684)

Supplier (Appointments)(G685)

Supplier(Appointments)(G704)

Customer(G852)

Data Collector(NHH) (G861)

New MO

Process informationon Metering Point,(and consider anyinstallationrequirements) andinform MAP ofappoint... (A1009)

Customer

Customer negotiateterms with the MO(A1012) Old MO

Prepare MeteringPoint details forpassing, agreeaction on Meteringequipment with theMAP and notify MAPof... (A1016)

Supplier

Confirm appointmentof MO (A1034)

Supplier

Request installationof meteringequipment whererequired (A167)

MAP

Arrange and agreedetails for return ofmetering equipment(A1929)

MAP

Process requestfrom MO formetering equipment(A1930)

MO

Negotiate terms andconditions ofappointment (A261)

* ...

Receive appointmentand take appropriateaction (A422)

Supplier

Pass Customer andagent details (A423)

To: G1469 d25

From: G850 d57

To: G660 d57

D0170...

D0155 ...

D0151 ...D0149 ...D0150 ...

D0134 ...D0142 ...D0180 ...D0194 ...D0200 ...D0216 ...

D0142 ...

D0148...

D0149...D0150...

D0261...

D0052...

D0155 ...

D0011...D0148 ...D0225 ...D0302 ...

D0170...

D0303...

D0303...D0303 ...

D0149...D0150...

D0149...D0150...

Dia gra m: Appoint/De-appoint NHH MO (A1023)

Diagram: 173

Page 50: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - HH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A1120)

Old Agent IDs(F3635)

Supplier appointsAgent to a MeteringPoint (F3636)

DA rejects the appointment (F3637)

Meter technical, commissioningand re-certification details(F3639)

Meter TechnicalDetails (F3640)

Confirmation ofappointment. Confirmpending CoMC ifappropriate (F3641)

Supplier notifies DA ofnew appointment.Confirm pending CoMCif appropriate (F3643)

HHDC rejects theappointment (F3645) Metering Point history

data (F3648)

Confirmation of appointment.Confirm pending CoMC, ifappropriate (F3649)

New DC requests datafrom the old DC (F3650)

Acknowlegement ofappointment (F3651)

Notification of Meter TechnicalDetails, when received from theold MO or once meter installed(CoMC) (F3652)

Objection removed- re-appoint agents(F3653)

MO rejects the appointment(F3655)

New MO requestsdata from the old MO(F3657)

Confirm Inclusion inReading Runs (F3658)

Customer andAgent details(F3949)

Acknowledgement ofAppointment (F3950)

Acknowledgement ofAppointment (F3951)

Customer and AgentDetails (F3952)

Notification thatappointment details do notmatch MP details (F3964)

Notification thatappointment details do notmatch MP details (F3965)

Notification ofsettlement details(MC/EAC/PC) (F5094)

Confirm inclusion inreading schedules (F5145)

Updates to appointmentinformation (F5162)

CoMC only: Notification of CustomerDetails, Settlement information andassociated agents (F5163)

Updates toappointmentinformation(F5164)

Details ofcustomer,appointment andother agents(F5165)

CoMC: Communicate with Old NHHMO regarding removal of NHH meterand transfer of relevant MTD (F5166)

CoMC: MTDs andarrangement for NHHmeter removal (F5167)

Manual notification of thechange of measurement class(F5168)

Requirement to install newMetering asset (F6509)

Notification to MAP of MOappointment (F6511)

Notification to MAP of MOappointment (F6513)

Requirement to install newMetering Assets (F6514)

Notification of Meter TechnicalDetails (F6644)

New Supplier(G1079)

Distributor Records(G1521)

Supplier(Appointments)(G1525)

Supplier(Appointments)(G1526)

MO Records(G1527)

Old NHH DC(G1528)

MAP (G2029)

MAP (G2031)

MO (G2077)

MO (G2078)

Distributor Records(G2089)

Supplier(Appointments)(G917)

Supplier(Appointments)(G919)

Supplier (Appointments) (G922)

Supplier(Appointments)(G924)

Supplier(Appointments)(G925)

Supplier(Appointments)(G926)

Supplier Records(G927)

New SupplierRecords (G929)

New Supplier

(HH) Appoint agents to the MP and initiatethe exchange of MP details (A1121)

New MO

Request Metering PointTechnical details fromthe Old MO (A1122)

* ...

Request readinghistory and meterdetails (A1123)

New DA

(HH) Agree ContractualTerms (A1124)

Old MO

(HH) Process the requestfor the metering pointequipment data (A1125)

* ...

(HH) Process therequest for themetering pointhistory data (A1126)

New MO

(HH) Receivemeter details,update records,pass-on to DC,Distributor andSupplier andinform MAP ofappoint...(A1127)

* ...

(HH) ReceiveMetering Pointdetails, updaterecords andconfirm Inclusionin ReadingSchedules(A1128)

Old NHH MO

Make arrangements topass MTD and retrieveNHH meter, if appropriate(A1170)

New MO

Processappointmentdetails and takeappropriateaction (A415)

New Supplier

Send Customer andagent details (A416)

* ...

Process appointment details :Take appropriate action(A417)

New Supplier

Send Customer andagent details (A445)

To: G660 d57

To: G660 d57To: G1524 d42

To: G2076 d42

To: G2076 d42

From: G705 d46

From: G1585 d42G769 d18

D0261...

D0224...D0268...

D0268...

D0155...

D0153...

D0261 ...D0036...

D0155 ...

D0170...

D0011...

D0268 ...

D0261...

D0170 ...

D0012 ...D0051 ...

D0148...D0225...D0302...

D0011 ...

D0011...D0148 ...D0302 ...

D0289 ...

D0012...

D0148 ...D0289 ...D0302 ...

D0303...

D0303 ...

D0268...

Diagram: HH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A1120)

Diagram: 209

Page 51: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - NHH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A166)

MeteringPoint Historynot received(F6721)

Notification of Meter Technical Details,when received from old MO (F2799)

Supplier notifies DA of newappointment (F2819)

New MO requests datafrom the old MO (F2829)

Meter TechnicalDetails (F2850)

Confirmation ofappointment(F2867)

Metering Pointhistory data (F2883)

Acknowlegement ofappointment (F2913)

Confirmation ofappointment (F2928)

Old AgentIDs (F2935)

New DC requests datafrom the old DC (F2950)

Objection removed -re-appoint agents (F3184)

Supplier appoints Agent toa Metering Point (F3185)

Acknowledgement ofappointment (F3201)

Confirm inclusion in readingschedule/runs (F3328)

MO rejects theappointment (F3396)

DA rejects theappointment (F3398)

Meter technical, commissioning andre-certification details (F3517)

NHH DC rejects theappointment (F3616)

Customer and otheragent details (F3757)

Customer and otheragent details (F3758)

Acknowledgement ofappointment (F3953)

Notification that appointment detailsdo not match MP details (F3962)

Notification that appointment details donot match MP details (F3963)

Confirm inclusion in readingschedules/runs (F5143)

Notification to MAP ofMO appointment (F6488)

Metering equipmentorder (F6490)

Metering equipmentdelivery (F6491)

Metering equipmentorder (F6492)

Metering equipmentdelivery (F6493)

Notification to MAP of MOappointment (F6494)

Notification of Meter TechnicalDetails (F6645)

New Supplier (G1078)

New SupplierRecords (G1181)

Distributor Records(G1519)

MAP(G2022)

Distributor(G2090)Supplier

(Appointments)(G681)

Supplier(Appointments)(G682)

Supplier (Appointments)(G697)

Supplier (Appointments)(G698)

Supplier (Appointments)(G700)

Supplier Records(G851)

Supplier (Appointments)(G907)

New Supplier

ReceiveAcknowledgement and sendCustomer andagent details(A1142)

MAP

Processrequest fromMO formeteringequipment(A1977)

New MO

Processappointmentdetails andtakeappropriateaction (A419)

* ...

P rocessappointmentdetails andtakeappropriateaction. (A420)

New Supplier

Receiveacknowledgement and sendCustomer andagent details(A421)

New DA

Agree ContractualTerms (A585)

* ...

Request MPdetails from oldNHH DC(A590)

New MO

RequestMetering PointTechnicaldetails fromOld MO (A603)

New Supplier

Appoint agentsto the MP andinitiate theexchange ofMP details(A608)

* ...

Process therequest for themetering pointhistory data(A635)

Old MO

Process therequest for themetering pointequipment data(A636)

* ...

ReceiveMetering Pointdetails, updaterecords andconfirmInclusion inReadingSchedules(A832)

New MO

Receive meterdetails, updaterecords,pass-on to DC.Inform MAP ofappointmentdetails andwherenecessary ar...(A834)

New NHH DC

Request MeteringPoint history datafrom New Supplier(A1826)

Request for MP dataissued (F6702)

New Supplier

Process request forMetering Pointhistory data (A1827)

D0311issued toNew DC(F6703)

From: G705 d46

From: G769 d18

D0149 ...D0150 ...

D0153 ...

D0170 ... D0149...

D0150...

D0155...

D0010...D0152...

D0011 ...

D0155 ...

D0170 ...

D0011...

D0012...

D0261...

D0261 ...

D0149 ...

D0150 ...D0224 ...

D0261 ...

D0148 ...D0225 ...D0302 ...

D0148...

D0225...D0302...

D0011 ...

D0012...

D0303 ...D0303...

D0149...

D0150...

D0170 ...

D0311...

Diagram: NHH ONLY Appoint agents to the Metering Point (New Supplier - CoS) (A166)

Diagram: 267

Page 52: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Generation of new/additional MPAN Core(s) (A205)

Rejection of Skeleton Record(s) (F3564)

Requirement for additionalMPAN Core(s) (F3353)

MPAN Core(s) sent to the customer(on new connection where nosupplier yet involved) (F3357)Skeleton

Record(s) toMPAS (F3358)

Allocation of MPAN Core(s)where supplier is known (F3359)

Registration against the new/additional MPAN Core(s) (F3360)

Notification that registration is rejected by MPAS (F3365)

SkeletonRecord(s)Accepted(F3367)

Additional MPAN core(s)for the MO (F3389)

Rejectionof SkeletonRecord(s)(F3559)

Requirement to create skeleton record (F3354)

Confirmation of DA appointment to the new/additionalMPAN Core(s) (F3568)

Confirmation of MO appointment to thenew/additional MPAN Core(s) (F3569)

Confirmation of NHH DC appointment to thenew/additional MPAN Core(s) (F3570)

Skeleton records for metering pointstransferred from CRA (F5343)

Skeleton records rejected (F5377)

Supplier (MeteringPoint) (G663)

MO(G689)

Customer(G910)

Distributor

Create SkeletonRecord(s) (A206)

Supplier

Register against thenew/additionalMPAN Core(s).Appoint Agents tothe additionalCore(s). (A207)

MPAS

Receive SkeletonRecord(s) (A208)

Distributor

Inform relevantparties (A216)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: G901 d41G903 d42G2007 d82

To: G902 d41G904 d42G399 d82

To: G647 d64

D0168 ...

D0169...

D0055...

D0057 ...

D0169...

D0153 ...

D0155 ...

D0155...

Diagram: Generation of new/additional MPAN Core(s) (A205)

Diagram: 274

Page 53: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Registration on a New Connection (A410)

Registration accepted - Notification ofchanged registration (F3913)

Registration of Supplier toMetering Point (F3915)

Notification that registrationis rejected by MPAS (F3918)

Notification that registration isrejected by MPAS (F3919)

Registration accepted - Confirmation of registration (F3924)

Registration accepted - Notification to affectedDA's on new supply registration (F3927)

Notification of future distribution changes (F3928)

Registration against the new/additionalMPAN Core(s) (F3931)

Registration accepted -confirmation ofregistration for MeteringPoints transferred fromCRA (F5344)

Confirmation ofregistration onMPAS (F5345)

Confirmed transfer from CRAto MPAS and effective fromdate (F5346)

Confirmed transferfrom CRA to MPASand effective fromdate (F5347)

Data AggregatorRecords (G1060)

Distributor Records(G1062)

Supplier (G1068)

Supplier (G1592)

Distributor (G1593)

Supplier

Notify Transfer Co-ordinatorof completed registration(A1509)

Transfer Co-ordinator

Confirm transfer from CRAto MPAS is complete andconfirm effective from date(A1510)

MPAS

Process the newconnectionregistration request(either Reject it orinform relevantparties). (A411)

To: G1210 d61G1003 d72

D0055 ...

D0057 ...

D0057 ...D0217 ...

D0209...

D0171...

D0055 ...

D0217 ...

Diagram: Registration on a New Connection (A410)

Diagram: 293

Page 54: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Registration on Change of Supplier (A162)

CoS Registration for CoMC rejected(F5160)

Registration accepted - Notification ofchanged registration (F2800)

Old supplier detail andnotification of termination ofappointment (F2805)

Old supplier has not lodged anobjection within the 5 day window -proceed with CoS (F2806)

Registration of Supplier toMetering Point (F2818)

Objection is removed, oldsupplier will cancel agents(F2835)

Registration accepted - Notification toaffected DA's on termination of supplyregistration (F2854)

Inform/confirm with thecustomer of theobjection (F2855)

Notification that registration isrejected by MPAS (F2873)

Old supplier detail and notification oftermination of appointment (F2889)

Old supplier detail and notification oftermination of appointment (F2917)

Old supplier objectsto the CoS (F2918)

Registration accepted - Notification to affectedDA's on new supply registration (F2933)

Registration accepted - Confirmationof registration (F2945)

Registration accepted -Notification of terminationof supply (F2948)

Objection removed -notification to NewSupplier (F2955)

Registration accepted - Notification of oldsupplier's metering point details (F3161)

Old supplier detail andnotification of terminationof appointment (F3186)

Old supplier detail andnotification of terminationof appointment (F3187)

Old supplier detail and notification oftermination of appointment (F3188)

Notification of future distributionchanges (F3755)

If objection has not been lodged, and was due toerroneous registration by the new supplier, then oldsupplie... (F3993)

CoS Registration for CoMC (F5159)

Request forco-operativeobjection (F6117)

Registration inerror (F6118)

Customercommunication(F6119)

(HH) Requirement to removemetering point (F6468)

Customersnotification ofobjection (F6639)

Customer RequestedObjection - Notificationof Objection (F6640)

Supplier(Appointments)(G1859)

Customer (G1860)MAP(G2010)

Customer(G2085)

Customer Informed(G499)

Distributor Records(G507)

Supplier(Appointments) (G705)

Data AggregatorRecords (G809)

Data AggregatorRecords (G810)

Data AggregatorRecords (G811)

Data CollectorRecords (G813)

New Supplier

Contact old Supplier toseek a co-operativeobjection (A1789)

Old MO

Advise MAP of MOde-appointment.(A1916)

MPAS

Process the Change ofSupplier registration request(either Reject it or informrelevant parties) (A574)

* ...

CoS ObjectionProcess (A575)

Old Supplier

Terminate DA/DC/MOappointments either onresolution of objection orno objection raised(A610)

Old Supplier

Consider termination of supply - raiseobjection if appropriate. If no objectionraised, terminate appointments (A638)

D0055 issued to MPAS (F6656)

Device Issue required (F6657)

New Supplier

New Supplierreceives NOSI(A1825)

D0311 issued(F6700)

D0311 issued(F6700)

New Supplierinformation updated(F6701)

To: Change of Measurement Class:NHH to HH, Coincident with CoS(A1162)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

From: Change of MeasurementClass: NHH to HH, Coincident withCoS (A1162)

From: G705 d46

To: G1853 d51

To: G922 d32G1563 d40G1859 d46G681 d49

To: G1003 d72G1210 d61

To: G1003 d72G1210 d61

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)To: Issue PPM Dev ice (A1053)

D0057...

D0151 ...

D0055...

D0209...

D0057...

D0151...

D0151...

D0064...

D0209...

D0217...

D0058...

D0260...

D0151...

D0151...

D0151...

D0171 ...

D0055...

D0303 ...

D0305...

D0055 ...

D0311... D0311...

Diagram: Registration on Change of Supplier (A162)

Diagram: 254

Page 55: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - CoS Objection Process (A575)

Device Issue required (F6657)

Notification of termination ofappointment (F2793)

Notification of cancellationof CoS (F2794)

Old supplier may re-registerthe objection (F2810)

Objection removed - notification to NewSupplier (F2812)

Objection accepted on MPAS - Notification ofstart of appointment to affected DAs (F2822)

Objection removed - notification to the old supplier(F2844)

Period in which an objection can be raised on MPAS hasexpired, the old supplier may cancel agents (F2857)

CoS (new supplier) registrationdeleted (F2860)

Objection accepted on MPAS -Notification of objection (F2878)

Objection accepted on MPAS - NewSupplier's metering point details (F2880)

Notification of agent appointmentcancellation (F2894)

Objection has been rejected- notify old supplier (F2904)

Old supplier objects tothe CoS (F2909)

Objection valid and resolutionperiod expired (F2922)

Objection accepted on MPAS - Notification to distributorof l iabil ity reversion to the old supplier (F2924)

Objection accepted on MPAS - Notification oftermination of appointment of affected DAs (F2926)

Objection accepted on MPAS -Confirmation of Objection (F2939)

Notification of agent appointmentcancellation (F2954)

If objection has not been lodged, and was due to erroneousregistration by the new supplier, then old supplie... (F3993)

Objection accepted on MPAS - Distributormetering point changes (F4008)

Notification to MAP of MOde-appointment (F6487)

Notification of removedmetering equipment ready forretrieval (F6620)

Metering Equipment RetrievalArrangements (F6621)

Customer Requested Objection -Notification of objection (F6641)

D0055 issued to MPAS (F6656)

MAP(G2018)

New SupplierRecords (G508)

DistributorRecords (G518)

Data AggregatorRecords (G801)

Data AggregatorRecords (G802)

Data Aggregator Records(G805)

Data Collector Records (G807)

Supplier Records(G808)

New MO

Advise MAP of MOde-appointment.(A1924)

MAP

Arrange and AgreeDetails for return ofmetering Equipment(A1978)

MPAS

Removeregistration ofnew supplier(A586) New Supplier

Receive notificationof the objection,cancel agentappointments andupdate records(A604)

Old Supplier

Receive notificationof rejection (A630)

* ...

Resolve Objection(A836)

MPAS

ProcessObjection andnotify all thepartiesconcerned(A838)

To: Registration on Change ofSupplier (A162)

To: Registration on Change ofSupplier (A162)

To: Registration on Change ofSupplier (A162)

To: G1003 d72G1210 d61

To: G1003 d72G1210 d61

D0151 ...

D0093...

D0064 ...

D0209...

D0092...

D0067...D0151...

D0066 ...

D0064 ...

D0209...

D0151...

D0303...

D0305...

D0055 ...

Diagram: CoS Objection Process (A575)

Diagram: 309

Page 56: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Transfer Metering Point between MPAS and CRA (A1511)

De-registration of MPANstransferred to CRA (F5378)

Rejection of de-registration ofMPAN transferred to CRA(F5353)

Request fortransfer fromMPAS toCRA (F5354)

Skeleton recordsrejected (F5355)

Skeleton records formetering pointstransferred from CRA(F5356)Requiremen

t for transferfrom CRA toMPAS(F5358)

Registrationtransferdetails(F5359)

Validationdetails(F5360)

Confirmation that the transfer toCRA is complete (F5361)

Approved transfer and confirmedeffective from date (F5362)

BM Unit/MPAN Mappings(F5363)

Confirmation that transfer toCRA is complete (F5364)

Discrepancies in registrationtransfer report (F5365)

Approved transferand confirmedeffective from date(F5366)

Confirmation thattransfer to CRA iscomplete (F5367)

Transferrequest(F5368)

Registrationtransferdetails(F5369)

Validationdetails(F5370)

Confirmation that de-registration inCRA is complete (F5371)

Approved transfer and confirmedeffective from date (F5372)

Confirmation that de-registrationin CRA is complete (F5373)

BM Unit/MPAN mappings(F5374)

Discrepancies in registrationtransfer report (F5375)

Approved transfer and confirmedeffective from date (F5376)

Supplier(G1594)

Supplier(G1595)

Transfer Co ...

Pass transferrequest toDistributorfor validation(A1500)

Distributor

Validatetransferrequest(A1501)

Transfer Co-ordinator

Approve or rejecttransfer. If approved,provide confirmedeffective from date(A1502)

Distributor

Receive confirmeddate and BMUnit/MPANmappings (A1503)

Supplier

Submittransferrequest(A1504)

Transfer Co- ...

Pass transferrequest forvalidation(A1505)

Distributor

Validatetransferrequest(A1506)

Transfer Co-ordinator

Approve or rejecttransfer. If approved,provide confirmedeffective from date(A1507)

Distributor

Receive confirmeddate and BMUnit/MPANmappings. CreateSkeleton record(A1508)

To: Disconnection (A933)

Diagram: Transfer Metering Point between MPAS and CRA (A1511)

Diagram: 242

Page 57: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Update MPAD Items and Customer Details (A163)

Requirement to updateregistration details (F3424)

Status change rejected due toobjection block out. Changes helduntil CoS objection outcome known,if MP lost... (F3992)

Requirement for the distributor toupdate records (F3906)

Appointment details forupdating registration details(F4247)

Metering point details(F4248)

Supplier(Appointments)(G1192)

Supplier (MeteringPoint) (G1193)

* ...

Updates to Supplierheld MPAD Items(A406)

* ...

Updates toDistribution heldMPAD Items (A407)

To: Register MPAN and AppointAgents (inc Change of Agent andgeneration of additional/new MPANCore(s)) (A101)

Diagram: Update MPAD Items and Customer Details (A163)

Diagram: 257

Page 58: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Updates to Distribution held MPAD Items (A407)

Updated RegistrationDetails (F3383)

Update toMetering Pointinformation heldby the Distributor(F3434)

Requirement forthe Distributor toupdate records(F3470)

Notification of statuschange rejection (F3514)

Status changeaccepted (F3907)

Status change accepted - Instructionto the affected DA's (F3908)

Status change accepted -notify current supplier (F3909)

Notification of changed metering pointdetails to any pending supplier (F3910)

Notification to Supplier of rejectedaddress data changes (F6273)

Changed Metering Pointaddress details (F6274)

Changed Metering Pointaddress details (F6275)

Changed Metering Pointaddress details (F6276)

Changed Metering Pointaddress details (F6277)

Notification of energisationstatus change (F6374)

Distributor Records(G1053)

Data AggregatorRecords (G1054)

Meter Operator(G1929)

Supplier(G1930)

Meter Operator(G1931)

Data Collector(G1932)

Data Collector(G1933)

SFIC Records(G1968)Distributor

(G796)

Supplier

Receive notificationof changes toDistribution MPADitems. Inform otherparties as necessary.(A1851)

Supplier

Receive notificationof changes toDistribution MPADitems. Inform otherparties as necessary.(A1852)

Distributor

UpdateDistributionMPAD items onMPAS (A215)

MPAS

Update Distributorheld MPAD Items(A408)

To: G1210 d61G1003 d72

From: G912 d42G1573 d40G1927 d31

D0209...

D0171...

D0171...

D0131 ...

D0131 ...

D0131 ...

D0131 ...

Dia gram: Updates to Distribution held MPAD Items (A407)

Diagram: 290

Page 59: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Updates to Supplier held MPAD Items (A406)

Requirement to update registrationdetails (F3424)

Note of status changerejected (F3189)

Metering pointdetails (F3190)

Updated RegistrationDetails (F3192)

Status change accepted - Instruction tothe affected DA's (F3193)

Status changeaccepted (F3194)

Status change accepted - notification todistribution business (F3195)

Appointment detailsfor updatingregistration details(F3381)

Notification ofchanged meteringpoint details to apending supplier(F3390)

Update to Customer orMetering Point address heldby the Distributor (F3433)

UpdatedCustomer orMetering Pointaddress details(F3472)

Updated Customeror Metering PointAddress details(F3473)

Update tometering pointdetails (F3515)

Update toappointment details(F3516)

Status change rejected due to objection blockout. Changes held until CoS objectionoutcome known, if MP lost... (F3992)

Notify Customer ofchange (if appropriate)(F6168)

Distributor Records(G1052)

Customer(G1874)

DistributorRecords (G583)

Data Aggregator(G584)

Supplier(Appointments)(G660)

Supplier (MeteringPoint) (G661)

Supplier (MeteringPoint) (G662)

New SupplierRecords (G690)

MO Records(G797)

DC Records(G798)

Supplier(Appointments)(G850)

Supplier

Update registrationdetails on MPAS,and whereappropriate updaterelevant parties withCustomer details(A1018)

Supplier

Updaterecords withchanges toMPAD items(A250)

MPAS

Update MPAS(A969)

To: Update MPAD Items andCustomer Details (A163)

From: G685 d21G701 d19G934 d33G1525 d32G1526 d32G1560 d39G1575 d39G1576 d40

From: G665 d41G666 d42G793 d28G1204 d82G1937 d65G1936 d60G1872 d75

To: G933 d33G940 d34G684 d21G686 d19G687 d22

D0203...

D0205...

D0209...

D0213...

D0225 ...D0302 ...

D0131 ...D0225 ...

D0302 ...

D0131 ...

D0302 ...

Diagram: Updates to Supplier held MPAD Items (A406)

Diagram: 287

Page 60: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Resolve Erroneous Transfer

Registration of Supplier toMetering Point (F6142)

MPAS

Process the Change ofSupplier registrationrequest (either Reject itor inform relevantparties) (A1790)

Old Supplier

Receive notification ofthe Transfer. Sendclosing account toCustomer (A1803)

New Supplier

Receive notification ofthe registration. Eithernotify customer oftransfer or determine thatthis is an Er... (A1805)

Customer

Receive notification of thetransfer. Contact eitherthe new or old Supplier ifthe registration is believed... (A1800)

New Supplier

Come to an agreementwith Customer orcontinue withErroneous Transferprocess (A1794)

Old Supplier

Come to an agreementwith Customer orcontinue withErroneous Transferprocess (A1796)

Registration accepted -Confirmation of registration(F6131)

Registration accepted -Notification oftermination of supply(F6144)

Confirmation of loss of registration(F6151)

Confirmation of registration(Welcome letter or openingaccount) (F6123)

Letter tocustomer(F6148)

Customer (G1867)

Customer believes they have beenErroneously transferred (F6157)

Customer believes theyhave been erroneouslytransferred (F6132)

Proposal that the Customercontacts the new Supplier toresolve the erroneous transfer(F6138)

Letter tocustomer(F6125)

Letter tocustomer(F6156)

Agreementreachedwith theCustomer(F6135)

Customer (G1866)

Customer (G1868)

Customer (G1863)

Erroneous transfer resolvedvia agreement with thecustomer (F6155)

New Supplier identifies ErroneousTransfer - ET flow (F6121)

Suspected ET - ET flow (F6122)

SuspectedET - ET flow(F6150)

New Supplier

Respond toErroneous TransferRequest (A1799)

Old Supplier

Respond toErroneous TransferRequest (A1806)

Acknowledgement of receipt ofbatch fi le (F6263)

Acknowledgement ofreceipt of batch fi le(F6261)

Acknowledgement of receiptof batch fi le (F6267)

New Supplier(G1926)

Old Supplier(G1918)

Old Supplier

Respond to rejectedErroneous TransferRequest (A1804)

Proposed ETRejected - ETflow (F6152)

Negotiation withNew Supplier(F6154)

Negotiation withOld Supplier(F6143)

Letter to customer(F6129)

ET Accepted - ET flow to confirm course of action (F6126)

ET Accepted following negotiation with NewSupplier - ET flow to confirm course of action(F6153)

ET Accepted following negotiation with NewSupplier - Re-Registration of ET (F6127)

New Supplier(G1924)

Customer (G1862)

New Supplier

Negotiate with OldSupplier (A1791)

New Supplier

Receiveacknowledgement ofET (A1849)

Old Supplier

Receive notification thatthe Erroneous Transferhas been accepted(A1792)

MPAS

Process Registrationrequest. Notify aparties concerned(A1798)

Customer (G1861)

New Supplier (G1923)

Old Supplier(G1917)

Acknowledgement ofreceipt of batch file (F6264)

Acknowledgement of receiptof batch fi le (F6268)

Completion of Registration Process (F6128)

ET Accepted -Re-Registration of ET(F6133)

Letter tocustomer(F6137)

Old Supplier

Negotiate with NewSupplier (A1797)

New Supplier

Notify Customer ofagreed method ofresolution ofErroneous Transfer(A1801)

New Supplier

Respond to rejectedErroneous TransferRequest (A1795)

Negotiationwith NewSupplier(F6130)

Negotiationwith OldSupplier(F6134)

ProposalRejected -ET flow(F6124)

ET Accepted - ET flow toconfirm course of action(F6149)

ET Accepted - Re-Registration of ET (F6136)

ET Rejected (F6120)

ET Accepted following negotiations with old Supplier - ET flowto confirm course of action (F6145)

Acknowledgement of receipt of batch fi le (F6265)

Letter to customer(F6147)

Customer (G1869)

Old Supplier(G1921)

Old Supplier(G1920)

New Supplier(G1925)

Customer (G1865)

MPAS

Process Registrationrequest. Notify all theparties concerned(A1793)

Old Supplier

Receive notificationthat the ErroneousTransfer has beenaccepted (A1802)

Acknowledgement ofreceipt of batch fi le(F6262)

Acknowledgementof receipt of batchfile (F6266)

Letter tocustomer(F6140)

Completion ofRegistration process(F6139)

ET Accepted - Re-Registration of ET (F6141)

D0055 ...D0171 ...D0217 ...D0260 ...

D0058 ...

D0301 ...

D0301 ...

D0301...

D0301...

D0301 ...

D0301 ...

D0055 ...

D0171...D0217...D0260...

D0055...

D0301 ...

D0301 ...

D0055 ...

D0301 ...

D0171 ...D0217 ...D0260 ...

D0055 ...

Diagram: Resolve Erroneous Transfer

Diagram: 144

Page 61: MRASCo End to End Diagrams Release Version - Cable Installation and Network Connection (A100)

MRASCo End to End Diagrams Release Version - Resolve Erroneous Transfer (A1721)

ET Accepted - ETflow to confirm courseof action (F6087)

ET Acceptedfollowingnegotiations with OldSupplier - ET flow toconfirm course ofaction (F6088)

Negotiation with OldSupplier (F6089)

ET Accepted - Re-Registrationof ET (F6090)

Letter to customer(F6091)

ProposalRejected -ET flow(F6092)

ET Accepted -Re-Registrationof ET (F6093)

ET Rejected (F6094)

Negotiation with NewSupplier (F6095)

Customer believesthey have beenerroneouslytransferred (F6096)

Letter to customer (F6097)Suspected ET -ET flow (F6098)

Erroneous transferresolved via agreementwith the customer(F6099)

New Supplier believesthat the customer hasbeen erroneouslyregistered to them(F6100)

Letter tocustomer(F6101)

Letter tocustomer(F6102)

Agreement reached withthe Customer (F6103)

Customer agrees tocontact New Supplierdirectly (F6104) Proposed ET Rejected -

ET flow (F6105)

Suspected ET - ETflow (F6106)

ET Accepted - ET flowto confirm course ofaction (F6107)

Customer believes theyhave been Erroneouslytransferred (F6108)

ET Accepted following negotiationwith New Supplier - ET flow toconfirm course of action (F6109)

ET Accepted following negotiation with New Supplier - Re-Registrationof ET (F6110)

ET Accepted - Re-Registration of ET (F6111)

Letter to customer (F6112)

Letter to customer (F6113)

ET Rejected (F6114)

Negotiationwith OldSupplier(F6115)

Negotiationwith NewSupplier(F6116)

Acknowledgement ofreceipt of batch fi le (F6253)

Acknowledgement of receiptof batch fi le (F6254)

Acknowledgement of receiptof batch fi le (F6255)

Acknowledgement of receipt of batch fi le (F6256)

Acknowledgement of receipt of batch fi le (F6257)

Acknowledgement of receipt of batch fi le (F6258)

Acknowledgement of receipt ofbatch fi le (F6259)

Acknowledgement ofreceipt of batch fi le(F6260)

Customer (G1842)

New Supplier(G1843)

Customer (G1844)

Customer (G1845)

Customer (G1846)

Old Supplier(G1847)

Customer (G1848)

Old Supplier(G1849)

Customer (G1850)Customer (G1851)

Customer (G1852)Customer (G1853)

Old Supplier(G1854)

Old Supplier(G1855)

Customer (G1856)

Customer (G1857)

New Supplier(G1910)

New Supplier(G1911)

New Supplier(G1912)

New Supplier(G1913)

Old Supplier(G1914)

Old Supplier(G1915)

Old Supplier(G1916)

Old Supplier

Respond toErroneous TransferRequest (A1778)

New Supplier

Notify Customer ofErroneous Transfer &agreed method ofresolution (A1779)

New Supplier

Respond to rejectedErroneous TransferRequest (A1780)

Old Supplier

Receive notificationthat the ErroneousTransfer has beenaccepted (A1781)

New Supplier

Come to an agreementwith Customer orcontinue with ErroneousTransfer process (A1782)

Old Supplier

Negotiate with NewSupplier (A1783)

New Supplier

Respond toErroneous TransferRequest (A1784)

Old Supplier

Come to an agreementwith Customer or continuewith Erroneous Transferprocess (A1785)

Old Supplier

Respond to rejectedErroneous TransferRequest (A1786)

Old Supplier

Receive notification thatthe Erroneous Transfer hasbeen accepted (A1787)

New Supplier

Negotiate with Old Supplier(A1788)

New Supplier

Receive acknowledgementof ET (A1848)

From: G1860 d46 D0301...

D0301 ...

D0301...

D0301...

D0301...

D0301... D0301 ...

D0301...

Diagram: Resolve Erroneous Transfer (A1721)

Diagram: 268