MR Shariq AliMR Shariq AliPERSONAL DETAILSPERSONAL DETAILS

Date of Birth: 13th July 1996 Address: 20 SwinlessSt Telephone/Mobile No: 07751103242 BurnleyE-Mail: shez_786_rulz@hotmail.co.uk Lancashire

BB10 3BN

QUALIFICATIONSQUALIFICATIONS

Currently studying at Burnley College Course: Entry 3 In ICT, Business and Travel and Tourism

I am currently studying at Burnley College in order to improve grades and get the best results I can . These poor grades were due to environmental factors at home interfering with my studying due to problems within the family which played a huge part in affecting my performance in class. However, I believe I am a high-achieving, capable student with high ambitions and will hopefully re-sit these exams and obtain the highest grades in order to pursue a career in my desired profession.

2007-2012 Sir John Thursby Community College

GCSE’S Design Technology D French E Maths F English F Science D BTEC Science C Religious Studies G

EMPLOYMENT HISTORYEMPLOYMENT HISTORY

August 2011-March 2012 Sales Assistant, Fox Sports, Colne Part of a busy team, sales of shop products by communicating and listening to customers and ensuring

that they receive the highest standards of customer service. Making sure all Products are displayed and presented at a high standard.

The tasks which I was allocated are: Greeting & welcoming all potential and existing customers to the store. Matching the customer’s needs to the right product. Willing to approach customers and able to close a sale. Working as part of the sales team providing excellent customer service. Taking customer payments in cash or via credit cards. Excellent product knowledge. Occasionally negotiating with customers on price. Dealing with and resolving customer complaints and concerns.

The key skills I have gained since I have started working have made me a better and more successful worker; I am always on time, well dressed and mannered and always wanting to give my all. I can work with colleagues or by myself independently, meet strict deadlines and produce a high and prompt service. I can communicate to customers very well and attend to their needs and help them with what they are looking for. I always have a positive attitude all times and a strong work ethic and always willing to learn and improve my skills and knowledge.

Fox Sports, Colne

Duties involved serving customers in a polite, professional manner, service with a smile. Assisting customers with their shopping. Taking payments items, on credit/debit card, and cash in hand. Stock

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observation. Float management. Providing exceptional customer service and demonstrating product knowledge to maximise sales

March 2011-April 2011: Emporio Sports Burnley, Cuzon Street

I was working at Emporio Sports Burnley , this was part of work experience for two weeks, as this was fundamentally gaining experience within school, I was in a new working environment which I had to adapt with very fast, the skills which I have gained e.g. communication skills which I got on very well with fellow work colleagues straight away , making sure there was a good working relationship with all the colleagues and also meeting strict deadlines these skills have helped with experience in working life.

SKILLS AND EXPERIENCESKILLS AND EXPERIENCE

CHILDHOOD AMBITIONFrom a very young age I have been involved in various family businesses and have been brought up to be a responsible adult ensuring the businesses are running smoothly while the managers have been away

TEAMWORK AND PROBLEM SOLVINGI have completed various group activities throughout my educational experience so far. These skills have also been further enhanced through organising Charity events.

LINGUISTICI am able to communicate fluently in English, Urdu and Punjabi. I also have the ability to read Arabic.

INTERESTS/HOBBIESI enjoy playing football and cricket. I am a member of a gym and regularly participate in.

REFEREES:

Referee 1: Referee 2:

Name Wahid AkhtarAddress 48 Market StreetNumber Colne BB8 0HS07891242098

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