Roll ing Garage Door Opener

Instal lat ion and Operating Instr ucti onsOwners Copy: Please keep these instructions for futur e reference

This manual conta ins IMPORTANT SAFETY informationDO NOT PROCEED WITH THE INSTALLATION BEFORE READING THOROUGHLY

gomerli n.com.augomerli n.co.nz

MR850EVO

MR650EVO

gomerlin.com.augomerlin.co.nz

1

CONTENTS PAGESAFETY INSTRUCTIONS . . . . . . . .1CARTON INVENTORY . . . . . . . . . .2TOOLS REQUIRED . . . . . . . . . . . .2DOOR REQUIREMENTS . . . . . . . .2PREPARE & TEST THE DOOR . .3-4INSTALLATION . . . . . . . . . . . . . .5-6CONNECT ELECTRIC POWER . . .6ADJUSTMENT . . . . . . . . . . . . . . .7-8INSTALL THE PROTECTORSYSTEM . . . . . . . . . . . . . . . . . . . . .9WIRELESS PROGRAMMING .10-11

BATTERY BACK UP UNIT . . . .12-13MAINTAINING YOUR OPENER . . 14CARE OF YOUR OPENER . . . . . 14OPERATION OF YOUR OPENER 14SPECIFICATION . . . . . . . . . . . . . .14ACCESSORIES & WIRING . . . . . .15SPECIAL FEATURES . . . . . . . . . .16SPARE PARTS . . . . . . . . . . . . . . .15DIAGNOSTIC CHART . . . . . . .18-19TROUBLESHOOTING . . . . . . . . .20WARRANTY . . . . . . . . . . . . . . . . .21

The opener must not be used on a wicketdoor (door withi n a door) .

The Prote ctor SystemTMmus t be used for allinst allations where the clos ing force asmeasured on the bott om of the door is over400 N (40 kgf). Excessive force will interferewith the proper operation of the safety reversesystem or damage the garage door.

Aft er installation, ensure that the parts ofthe door do no t extend over publ icfootpa ths or roads.

Install the wireless wall control (or anyadditional wall control) in a location wherethe garage door is vis ib le away frommov ing parts , at a height of at least 1.5 mand out of the reach of chil dren. Do notallow chi ldre n to operate pus h button(s) ortransmit ter(s). Serious personal injury from aclosing garage door may result from misuse ofthe opener.

Permanentl y fasten the Warni ng Labels inpromi nent places, adjacent to wall controlsand manual release mechanisms as areminder of safe operating procedures.

Activate opener onl y when the door is infu ll view, free of obstructions and theopener is prope rly adjus ted. No one shouldenter or leave the garage whi le the door isin moti on.

Do not allow chi ldren to play near the door,or with door control s.

If the supply cord is damaged, it must be replacedby the manufacturer, its service agent or similarlyqualified persons in order to avoid hazard.

Disconne ct electri c power and battery tothe garage door opener before makingrepai rs or remov ing covers .

KEEP THESE INSTRUCTIONS

WARNING• Failure to compl y with the followin g instru ctions may result in serious personal injury or property damage.• Read and foll ow all ins truc tions careful ly.• The garage door opener is designed and tested to offer safe servic e provided it is instal led andoperated in stri ct accordanc e with the inst ruct ions in this manual.

These safety alert symbols mean WARNING : A possible risk to pers onal safety orpropert y damage exis ts .

NOTE: If you r garage has no service entrance door, a CM1702 outside quick release must be installed.This accesso ry allow s manual operation of the garage door from outside in case of power failure .

Keep garage door balanced. Do not let thegarage door opener compensate for a binding orsticking garage door. Sticking, binding orunbalanced doors must be repaired beforeinstalling this opener.

Do not wear rings, watches or loose clothingwhile installing or servicing a garage door opener.Wear gloves and suitable protective clothingwhere appropriate.

Frequent ly examine the door inst allation, inparticular cable, springs and mountings for signsof wear, damage or imbalance. Do not use ifrepair or adjustment is needed since springs andhardware are under extreme tension and a faultcan cause serious personal injury.

To avoid serious personal injury fromentanglement, remov e all rope s, chains andlock s conne cted to the garage door beforeinstalling the door opener.

Inst allation and wiring must be in compliancewith your local building and electrical codes.

The safety reverse system test is veryimport ant . Your garage door MUST reverse oncontact with a 40 mm obstacle placed on the floor.Failure to properly adjust the opener may result inserious personal injury from a closing garagedoor. Repeat the test once a month and makeany necessary adjus tment s.

This appliance is not intended for use by persons(including children) with reduced physical, sensoryor mental capablities, or lack of experience andknowledge, unless they have been givensupervision or instruction concerning use of theappliance by a person responsible for their safety.

Aut omat ic Drive - Keep away from the area ofthe door as it may operate unexpectedly.

This opener should not be ins talled in a dampor wet spac e expos ed to weather.

START BY READING THESE IMPORTANT SAFETY INSTRUCTIONS

1. Instruction manual (this document)2. Stop collar3. Clamp bracket4. Release handle, cord and risk of entrapment card5. Transmitters (2)6. Wireless wall button7. Hardware bag8. Weight bar9. Clamp plate

10. Warning label and risk of entrapment label11. Opener

CARTON INVENTORY1

11

13 mm, 10 mm, 8 mm

5.5 mm

TOOLS REQUIRED2

1. Ladder2. Adjustable wrench for U-bolts already installed

on the door3. 8 mm socket, 10 mm socket and 13 mm extended

socket and socket wrench4. 300 mm socket extension (for minimum side-room

installations)5. Drill and 5.5 mm drill bit6. Philips-head screwdriver7. Marker pen8. Door stand or similar device to safely support door

(not shown)

DOOR REQUIREMENTS3

Ensure that there is at least 45 mm from the edge of the curtain to the edge of the bracket. If the roller doordrum is on the edge of the curtain or is a smaller diameter, additional clearance may be required.If the drum is more than 60 mm from the curt ain edge or of a smaller diameter, an extension pole kitmay be require d (section 10).Different drum and bracket types may result in the minimum side room clearance not being possible andextension poles being required. Ensure there is a power point near the opener.

95 mm

95 mm

Minimum distance fromedge of curtain to edge ofdoor bracket 45 mm

Independentclamping method

Direct clampi ngmethod

The maximum allowable door height for both models is 4.5 m. With a maximum curtain area of 16.5 m²* forQuietDrive (MR650EVO) & 18 m²* for SilentDrive (MR850EVO) (door height in metres multiplied by the width inmetres). The door must be spring balanced.*The Protector System™ (IR Beams) must be installed if the force at the edge of the closing door exceeds400 N (40 kgf). Door axle diameter must not exceed 35 mm.

2

TESTING THE DOOR4

Complete the foll owing test to ensure your door is wellbalanced, and not sticking or bindi ng:

• Disable all locks and remove any ropes connected to thegarage door.

• Lift the door to about halfway and then release it. Thedoor should remain spring balanced.

• Raise and lower the door to determine if there are anysticking or binding points (20 kgf is the absolute maximumallowable to raise or lower the door in any position).

• If your door does not hold in place or the door binds orsticks, call a qualified door technician before installing theopener.

Non opener side Opener side• Install the stop collar on the opposite end to wherethe opener is to be installed.

• Fit the stop collar hard against the boss of the doordrum. Ensure the U-bolt holding the door shaft to the doorbracket is tightly secured.

INSTALLING THE STOP COLLAR5

• Place the weight in the centre of the door (as shown).

• Use a pencil to mark the two hole positions.

• If the door curtain does not have a handle you will needto drill two 5.5 mm holes through the two markedpositions, then place the weight bar on the inside of thedoor.

• Use the bolts, washers and nuts (provided) tofasten the weight bar in place.

NOTE: If the door has a lif ting handle, remove thehandle, nuts & bolts. Place weig ht bar over thehandle hole s, inser t extended bolts through theweight bar & fasten handle back in place.

INSTALLING THE WEIGHT BAR (PROVIDED)6

3

SAFETY CHECK!Is the stop collarinstalled?

YES: proceed to the nextstep

NO: install the stop collarbefore proceeding

PINNING THE DOOR

Note: A ballooni ng door may delay the safety reversalresponse and can compromis e garage door securit y.

• To remedy any ballooning place self tapping metal screwsor rivets where the curtain leaves the roll. Secure thesethrough the curtain into the drum wheel at each end of theroll.

• After determining the correct fastener location as shown, liftthe door approximately half a turn from the closed positionto allow access for drilling.

Free curtain Ballooning Add fasteners here

Door closed Door can belifted

Door secure

Release cable

Rope

Manual releasewarning label

Release handle

Overhand knot

DOWN Arrowbutton

UP Arrowbutton

Learnbutton

Learn Limitsbutton

THE RELEASE HANDLE & CORD

• Thread one end of the rope through the hole in the topof the red release handle so that “NOTICE” readsright side up as shown.

• Secure with an overhand knot at least 25 mm from theend of the rope to prevent slipping.

• Thread the other end of the rope through the loop ofthe manual release cable.

• Adjust rope length so the handle (when installed) willbe no higher than 1.8 m above the floor. Secure withan overhand knot. If the door is greater than 2.5 m inheight the release cord extension kit accessory isrequired.

NOTE: Final adjustment of handle height should becompl eted afte r the opener is install ed. If it isnecessary to cut the rope, heat seal the cut end toprevent unrave ll ing.

7

Pull downFIRMLY

click

9

4

To disengage the openerPull the release cord down firmly,(opener will make a clicking noise).

To re-engage the opene rPull the release cord down firmly,(opener will make a clicking noise).

Disable all lock s and remov e any ropes connected to the garage door .Take care when operating the manual release as an open door may fall rapidly due to weak orbrok en springs, or being out of balance.

OPERATING THE MANUAL RELEASE8

5

Release cable

Rope

Manual ReleaseWarning Label

Release handle

Overhand knot

Optional accessory not prov ided

• Align the extension pole holes with the drive legs.

• Insert the extension poles into the drive leg and fix inplace using screws provided.

• Slide the reinforcing brace over the poles and fix inplace using the screws provided.

ATTACHING EXTENSION POLES (IF REQUIRED)10

LEFT / RIGHT HAND INSTALLATION11

LEFT(handing must bechanged during limitsetting, section 13)

RIGHT(factorydefaultsetting)

Inside garage looking out

Reinf orci ng brace mus t be used. Useextensi on pole kit part number 001B6449-1

6

INSTALLATION PROCEDURE

NOTE: The opener can be inst alled on either sideof the door. The following inst ructi ons are forRIGHT HAND INSTALLATIONS (as il lust rated i.e.ins ide the garage look ing out) . For left handins tallati ons, reverse the instruc tion termi nology(eg LEFT for RIGHT etc).

Preparat ion:

• Place the opener in manual release mode (refersection 8).

• Open the roller door fully. For safety, tie a ropearound the door.

• Ensure the door axle U-BOLT and door mountingbracket on the left hand side (non opener side) aresecurely fastened.

• Support the door with a door stand or similar deviceto safely support the door.

• Mark the position of the door shaft on the right handdoor bracket (for reassembly purposes).

• While the door is supported, remove the right handaxle U-Bolt and door mounting bracket from the wall.

Ins tall the opene r:

• Slide the opener over the door axle and engage thedrive legs into the door drum wheel, either side of aspoke. Extensions may be necessary (refer section10).

• Refit the door mounting bracket to the wall. If thedoor bracket needs to be relocated due to openerwidth, refer section 3.

• Clamp the opener on the door axle and door bracketin the marked position using the clamp assemblysupplied (tighten to 25 – 28 Nm).

• If side room exceeds 95mm clamp independently tothe door axle as illustrated in section 3.

• Remove all ropes and the support stand.• Check the operation of the door in manual mode byraising and lowering by hand. It should operatesmoothly without sticking or binding. The disengagehandle should already be attached less than 1.8mabove the floor (refer section 7).

Connec t the powe r:

• Position the power cable away from the door curtainand any moving parts.

• Plug the opener into a nearby power point and turnON.

• The opener courtesy LEDs should turn ON.• The opener must now be programmed for:-• DOOR TRAVEL LIMITS (Section 13)• RIGHT OR LEFT HAND OPERATION (Section 13)• FORCE SETTING (Section 14)

Door stand

Rope

Door stand

Rope

Tighten to25-28 Nm

12

Do not allow peop le to walk unde r oraround the door during the ins tallationproc ess as seriou s injury can occur.

7

SETTING THE LIMITS FOR RIGHT OR LEFT HAND OPERATION AND FORCETravel limits set how far your door goes up and down. Your opener must be configured correctly for right or lefthand installation to operate correctly, if not the door will rotate in the reverse direction.

NOTE: The SilentDrive MR850EVO/ QuietDrive MR650EVO opener is factory configured for right handins tallation.

13

Press and holduntilFLASHINGLED

Press & release to acceptselected hand.

If required: Use DOWN button to adjust

Press and hold to drivedoor up to open

Press and hold to drivedoor down to closed

If required: Use UP button to adjust

Activate door to open

Close the door to test limits

OrangeLED ON &Courtesy LEDSon Dim

Motor will make a click &FULL BRIGHT courtesyLEDs will turn on

Right bankwill light up

(IF REQUIRED)To changepress and holduntil correctbank lights up

Left bankwill light upfor Left handinstallation

Click

Press & release to set theUP limit

Press & release to set theDOWN limit

The opener wil l opera te during this procedure. Make sure the door is clear of obstruction.Ensure your hands are away from any moving parts before activ ating the door .

Sett ing right or lef t hand operation:

• Ensure the door is positioned halfway and the openeris engaged.

• Turn the power ON. After 2 seconds the CourtesyLEDs will flash 5 times.

• Press and hold the black (Limit) button until theorange indicator LED starts flashing, and thenrelease. Either right or left courtesy LEDs will lightup.

• For right hand installations, the right side bank ofLEDs must light up, and for left hand installations,the left hand bank must light up.

• If the incorrect bank of LEDs is illuminated, simplypress the Yellow learn button until the opposite banklights up.

• Press and release the Black limit set button toaccept hand. UP button will flash.

Sett ing the open (UP) limit:• Press and hold the “UP” button, until the doorreaches the desired open position, and then release.You can adjust the door by using the DOWN buttonand UP button to adjust as necessary. Make surethere is enough room for your vehicle to pass under.

• Press and release the Black limit set button toacknowledge the Up position.

• Courtesy light flashes twice and DOWN button willflash.

Sett ing the bot tom (DOWN) limit:• Press and hold the “DOWN” button until the doorreaches the desired closed position. If the doorcloses too hard against the floor, use the UP andDOWN button to adjust.

• Press and release the Black limit set button toacknowledge the down position.

• Courtesy light flashes twice and UP button will flash.

Sett ing the FORCE:

• Press and release the UP button. The door will travelto the UP limit and the DOWN button will flash.

• Press and release the DOWN button. The door willtravel to the DOWN limit.

• The indicator LED will stop flashing indicating theforce has been learned.

NOTE: The courte sy LEDs will go out after 2.5min.

• The door must travel through a complete cycle, UPand DOWN, in order for the force to be set properly.If the opener cannot open and close your door fully,inspect your door to ensure that it is balancedproperly and is not sticking or binding.

8

Wall control, orwireless push buttonno less than 1.5 m

Handle should beless than 1.8 m

<1.

8m

>1.

5m

Once you have completed your installation andsuccessfully carried out the safety reverse systemtest (outlined above), install the warning labelsprovided with your opener as shown.

The risk of ent rapment label must be installedadjacent to the release handle at a height of less than1.8 m from the floor.

TheWARNING label must be installed in a prominentplace near any fixed control.

Any fixed wall control or wireless door control must bemounted at a height of no less than 1.5 m out of thereach of chil dren.

Ensure the manual release instruction card isattached to the rope as detailed in section 7.

Read the safety instructions (page 1) for furtherdetails concerning safety.

FIXING WARNING LABELS

Operate the door in the down direction. The door mustreverse upon contact with the obstacle. If the doorstops on the obstacle, remove obstacle and repeatlimit and force setting (refer section 13).

Repeat test of the safety reverse syst em.

14

40 mm Test obstacle

40 mm

15

TESTING THE SAFETY REVERSE SYSTEM

The safety reverse system test is import ant .The garage door must reverse on contac twith a 40 mm obsta cle laid flat on the floor .

Failure to prope rly adjus t the opener may result inserious personal injury from a closing garagedoor.

STANDARD INSTALLATION COMPLETE

9

NOTE: This accessory must be used for allins tallations where the clos ing force as measuredon the bot tom of the door is over 400 N (40 kgf ).

After the opener has been installed and adjusted, theProtecto r Sys tem™ accessory can be installed.Instructions are included with this accessory.

The Prot ector System™ prov ides an addi tionalmeasure of safety against a small child or animalbeing trappe d unde r a garage door. It uses an infra-red beam, which when broken by an obstruction,causes a closing door to open and prevents an opendoor from closing and is strongly recommended forhomeowne rs with young children.

NOTE: The opener will automat ically detect theProt ector SystemTM when it is install ed andoperating for 5 minute s (during this time the beamsmust remain unobstruc ted) . The opener will notclose unl ess the beams are aligned .

16

SAFETY FIRST!Whilst Chamberlain have engineered safety features into your garage door opener, we urge youto consider fitting IR Beams to your new garage door opener. In many countries these devicesare compulsory to assist in preventing serious injury or property damage. For your own peace ofmind and the safety of others please install this inexpensive safety device.

Door may operate unex pectedly, therefore do not allow anything to stay in the path of the door.

INSTALL THE PROTECTOR SYSTEM™ (IR BEAMS) OPTIONAL ACCESSORY

Timer to clos e feature (TTC)

The Timer-to-close feature allows the door to automatically close after a specified time period. Prior to the doorclosing, the garage door opener lights flash for 8 seconds before the door begins to close.If the door encounters an obstruction while closing, the opener will make a second attempt to close the door. Ifan obstruction occurs on the second attempt, the garage door opener will open, stop andWILL NOT close untilthe obstruction has been cleared and the opener has been operated again.

NOTE: The Prot ector SystemTMMUST be ins talled and operating for 5 minutes to enable this feature.

Installing and adjusting:

• Turn the opener off

• Install the Protector SystemTM using the brackets, wires and instructions provided with the product. Twist thetwo white (only) wires together and terminate them into the white (2) terminal. Twist the two white/black wirestogether and terminate them into the grey (3) terminal.

• Turn the opener on

With the door at the down limit, press and hold DOWNarrow until orange LED starts blinking.Yellow LEARN button is used to cycle through the TTC settings:1 x long blink = TTC OFF1 x short blink = TTC 1 min2 x short blink = TTC 5 min3 x short blink = TTC 10 min

Press black rectangle button to set and exit.

Auto clos e is NOT recomme nded for households wit h young children.

12V

DC

SilentDrive MR850EVO ONLY

Up

Down

YellowLearnButton

BlackLearnButton

WIRELESS PROGRAMING (OPTIONAL ACCESSORIES)NOTE: Transmi tter(s) and wall butt on supplied wi th your opener are factory programmed.

INSTALLING YOUR E128M WIRELESS WALL BUTTON

To install:

• Carefully pry open the E128M and locate the two screws formounting.

• Attach to the wall using the two screws and wall anchorsprovided if mounting to a plaster wall. If using a recessed wallbox do not use anchors.

NOTE: Do not overtighten screws.

+

17

18

10

Disconnect powe r to the opener whilst instal lingthi s accessory to prevent accide ntal activation.Loca te mini mum 1.5 m abov e the floor

Activate the opener only when the door is in full view, free of obstruction and properly adjusted.No one shoul d enter or leave garage whilst the door is in motion. Do not allow children to operatepush butt on(s) or transmitte r(s) . Do not allow children to play near the door.

Fix any wal l cont rol at a height of at least 1.5 m and within sight of the door but away from anymovi ng parts .

NOTE: The wall cont rol supplie d wit h your opener should be pre-programmed by the factory.If adding a new wall control, program into the opener before mounting the unit as detailed insection 18.

Press LEARN

or

LED will FLASH

TO ADD Transmitters / Wireless wall button

Press and hold down the desiredButton.

Press LEARN for 9 seconds

TO DELETE ALL REMOTES

LED on WILL TURN ON

After 9 seconds all remotesare deleted and LED will goout.

Release LRN button whenCourtesy LEDsflashes once

NOTE: If adding an inst alled wall control (E128M)you will need a second person to press and holdthe desired but ton. If not ins talled, program thewall button int o the opener before mount ing.

ADDING transmitters usi ng the LRN “LEARN”but ton• Press and hold down the button you wish to programto the opener.

• The orange LED on the opener will flash to indicateit is receiving signal from the transmitter.

• Press and release the “LRN” button.

• The courtesy LEDs will flash once.

• Ensure the door is clear of obstruction, then test thetransmitter.

Deleting ALL transmitt er codesNOTE: This deletes all trans mit ters and codes

• Press and hold the LRN learn button until the orangeindicator light goes out (approximately 9 sec).

11

19

2

3

4

3

Press and releasethe yellowlearn button

Enter a 4-digitPIN of yourchoice? ? ? ?_ _ _ _

Press and holdthe enter buttonOpener light bulbsblink

After the lightsblink release theENTER button

1 Locatethe yellowlearn button

Act ivate the opener only when the door is infull view, free of obs truc tion and properlyadjus ted. No one should enter or leavegarage whils t the door is in mot ion. Do notallow childre n to operate pus h button( s) ortrans mit ter(s). Do not allow children to playnear the door.

Wire less Keypad E840M

To set the keyless entry PIN:

1.Locate the Yellow Learn button on the garage dooropener.

2.Press and release the Yellow Learn button on thegarage door opener. The LED will light.

3.Enter a 4-digit personal identification number (PIN) ofyour choice on the keypad.

4.Press and hold the ENTER button. Check to see ifthe opener light blinks. Release the ENTER buttonafter the light bulb blinks.

To chang e an exis ting keyless entry PIN:

1.Enter the existing programmed PIN that you want tochange.

2.Press and hold the # button until the light bulb blinkstwice.

3.Enter the new 4-digit PIN of your choice, then pressthe ENTER button. The light bulb will blink once.

4.To test, enter the new PIN, then press the ENTERbutton. The garage door opener will activate.

KEYLESS DEVICE PROGRAMMING (OPTIONAL ACCESSORIES )

12

20

To prevent pos sibl e SERIOUS INJURYor DEATH from elect rocu tion ,disconne ct ALL elect ric and battery

power BEFORE perform ing ANY serv ice ormaintenanc e.

1. Installation instructions for mounting the BBU.

After the opener has been installed, position the BBUnext to the opener on a structural support (joist) withinBBUʼs cord length.

Attach the BBU to the support by using the wall orceiling mount holes on either side of the BBU and the1” (25mm) screws (provided).

2. Connect the BBU to the Opener (SilentDriveMR850EVO).

Disconnect the opener from the electrical outlet.

Connect the BBU cord into the connector on thebottom of the opener (see picture below). Connect theopener into the electrical outlet.

Turn the power ON. After 2 seconds the CourtesyLEDs will flash 5 times.

After 20 seconds, the green diagnostic LED (seepicture next page) will begin to flash indicating theBBU is charging.

IMPORTANT NOTE: Installation of the BBU whenpermanent electrical power is not available (such as anew construction and the electricity is not installed)may damage the battery.

Unplug the BBU after testing to prevent damage.

BATTERY BACKUP UNIT E475M12V (OPTIONAL ACCESSORY SILENTDRIVEMR850EVO ONLY )

OPERATING INSTRUCTIONS

1. Test the installed BBU with the opener.

To test the BBU, disconnect the opener power cordfrom the electrical power outlet.

A solid orange LED indicates the BBU is operatingon battery power.

A flashing orange LED indicates the BBU isoperating on battery power and that the batterycharge is low.

To test the BBU is functioning properly, open andclose the garage door.

Re-connect the opener power cord back into theelectrical outlet.

Verify that the green LED is flashing on the opener(indicates that the BBU is now charging).

Test completed.

2. Charge the battery.

Allow the battery 24 to 48 hours to fully chargebefore using the BBU system.

A fully charged BBU supplies 12V DC to the openerfor one to two days of normal operation during anelectrical power outage. If the battery voltage dropstoo low, the battery will disconnect and the openerwill no longer operate under battery power.

After the electrical power has been restored, thebattery will recharge within 48 hours. Under normalusage the battery will last 3 to 5 years.

To obtain maximum battery life and prevent damage,disconnect the battery backup when the opener isnot in use for an extended period of time.

NOTE: Door operation may be limited until thebattery is fully charged.

Battery BackupUnit (BBU)

SilentDriveMR850EVO

13

Diagnostic LED(SilentDrive MR850EVO)

"-" NEGATIVE LABEL

"+" POSITIVE LABEL

15AMP FUSE

"+" POSITIVE TERMINAL

"-" NEGATIVE TERMINAL

BATTERY TO BE PLACED INTOTHE HOUSING WITH THETERMINALS AS SHOWN

RETAINING BRACKET

21

Battery Backup Unit (BBU) Diagnost ics

GREEN LED:

All systems are normal.

• A solid LED light indicates the battery is fullycharged.

• A solid LED light indicates the battery is fullycharged.

NOTE: Battery does not have to be fully charged tooperate the motor unit.

ORANGE LED:

The motor unit has lost power and is operating off theBBU.

• A solid LED indicates the opener is activating thedoor and is operating off the BBU.

• A flashing LED indicates the battery is low.

• Once the power is restored the BBU will recharge.is indicated by a flashing green LED.

RED LED:

An error has been detected and the BBU willautomatically shut off. The BBU will attempt to restartby reconnecting to the battery. If the error is stillpresent it will shut itself off again. This process willrepeat every 5 minutes or until the error has beenresolved. This is used to prevent further draining ofthe battery.

• If a red LED remains on when the power is restoredplease call for service.

Replace Battery

• Unplug the BBU from the opener and remove thescrews holding the BBU to the wall.

• Remove the battery retaining bracket.

• Withdraw the battery from the housing anddisconnect the terminals.

• Reinstall the new battery in the reverse process,taking care to connect the positive and negativeterminals correctly.

• Reconnect the BBU to the opener as in step 2 ofthe previous page.

BATTERY BACKUP UNIT E475M12V (OPTIONAL ACCESSORY SILENTDRIVEMR850EVO ONLY ) CONTINUED

14

OPERATION OF YOUR OPENER

Your opener can be activated by any of the followingdevices:

• Opener Control Panel: UP & DOWN butt ons

• Remote Cont rol Transmitte r: hold the button downuntil the door starts to move.

• The Outs ide keyswitch or keylessentry system (if you have installed any of theseaccessories).

• The Transmi tter or Wire less WallControl (E128M)Hold the push button down until the door starts to move.

When the opener is act ivated:

• If open, the door will close. If closed, the door will open.• If closing, the door will stop.• If opening, the door will stop (allowing space for entryand exit of pets and for fresh air).

• If the door has been stopped in a partially open orclosed position, it will reverse direction.

Obstruction behaviour:

• If an obstruction is encountered while closing, the doorwill reverse.

• If an obstruction is encountered while opening, the doorwill reverse and stop.

• The optional Protector System™ uses an invisible beamwhich, when broken by an obstruction, causes a closingdoor to open and prevents an open door from closing. Itis STRONGLY RECOMMENDED for homeowners withyoung children.

Opening the door manually :

The door can be opened manually by pulling therelease cord down firmly.To re-engage the door, pull the release cord down firmly.

The opene r light will turn on:• when opener is initially plugged in;• when the power is briefly interrupted;• when the opener is activated.• when IR Beams are triggered with the door in theOpen position.(the light turns off automatically after 2-1/2 minutes.)

MAINTENANCE OF YOUR OPENEROnce a Mont h:

• Repeat safety reverse test.Make any necessary adjustments(section 13).

• Manually operate door. If it is unbalanced orbinding, call for professional garage doorservice.

• Check to be sure door opens and closes fully.Set limits and/or force if necessary.

SPECIAL NOTE: Chamber lain st rongly recommends that the Protec tor System TM be installed on all garag e door openers.

CARE OF YOUR OPENERWhen properly installed, your opener will operatewith minimal maintenance. The opener does notrequire additional lubrication.

Limit and Force Settings: These settings must bechecked and properly set when the opener isinstalled. Weather conditions may cause someminor changes in the door operation, requiringsome re-adjustments, particularly during the firstyear of operation. Refer to limit and force setting in,section 13.

Fol low the instruc tions careful ly and repeat thesafety reverse test after any adjustment.

Transmitter: Additional transmitters can bepurchased at any time. Refer to Accessories. Anynew transmitters must be programmed into theopener.

Transmitter battery: If transmission rangedecreases, replace the battery.

SPECIFICATIONS SILENTDRIVE MR850EVO

Input Voltage: 230-240 VAC, 50 Hz, 170 W

Rated Load: 32 Nm

Max.Pull Force: 550 N @ O300 mm

Standby Power: <1 Watt

Drive: DC gearmotor permanentlubrication

Max. Drum Rotations: 41/2

Memory Registers: 64

Operating Frequency: 433.30/433.92/434.54 MHz

Door should be fully clos ed if possible.Weak or broken springs could allow anopen door to fal l rapidly. Propert y damageor serious pers onal injury could result.

SPECIFICATIONS QUIETDRIVE MR650EVO

Input Voltage: 230-240 VAC, 50 Hz, 100 W

Rated Load: 25 Nm

Max.Pull Force: 500 N @ O300 mm

Standby Power: <1 Watt

Drive: DC gearmotor permanentlubrication

Max. Drum Rotations: 41/2

Memory Registers: 64

Operating Frequency: 433.30/433.92/434.54 MHz

15

1 2 3 4

8 9

5

76

ACCESSORIES

1. Model E128M 2 Channel wireless wall button

2. Model E940M 1 Channel transmitter

3. Model E943M 3 Channel transmitter

4. Model E945M 3 Channel mini transmitter

5. Model E840M Keyless entry system

6. Model 760 Outside keyswitch

7. Model CM1702 Outside quick release

8. Model C77 The Protector SystemTM(IR Beams)

9. Model E475M-12 V Standby Power Unit (battery

backup) - (SilentDrive MR850EVO only)

22

rxwhite/blackwhite

white/blackwhite

12 vdcgnd

ExternalDevice

Keyswitch orpush button

com

no

12V

DC

SilentDrive MR850EVO ONLY

TYPICAL WIRING DIAGRAM SILENTDRIVE MR850EVO/ QUIETDRIVE 650EVO -Informa tion for Serv ice Personnel

23

16

1

3

2

12V

DC

SilentDrive MR850EVO ONLY

SPECIAL FEATURES - Information for Service Personnel(OPTIONAL ACCESSORIES)

1. 12 VDC power output for external devices - (SilentDrive MR850EVO only)2. The Protector SystemTM IR Beams - C773. Standby Power Unit (battery backup E475M-12 V) - (SilentDrive MR850EVO only)

24

17

If the supply cord is damaged, it must bereplaced by the manufacturer, its serviceagent or similarly qualified personsin order to avoid hazard.

001A6621

041A6811-2

041B0655

001A6528

204D0250 (SilentDrive MR850EVO)204D0251 (QuietDrive MR650EVO)

041B0640 (SilentDrive MR850EVO)041B0640-1 (QuietDrive MR650EVO)

001B6681

041A7460

041D7403 (SilentDrive MR850EVO)041D7403-1 (QuietDrive MR650EVO)

041A6812

002B1600041B0641 (SilentDrive MR850EVO)041B0641-1 (QuietDrive MR650EVO)

026B0166

25 SPARE PARTS - Infor mation for Service Personnel

041A6811-2 Mount plat e sub assembly (including motor)041A6812 Sungear kit041B0655 Front upper housing041B0640 Base housing - SilentD rive MR850EVO041B0640-1 Base housing - QuietD rive MR650EVO041D7403 PCB for - SilentDrive MR850EVO041D7403-1 PCB for - QuietDrive MR650EVO041A7460 Front cov er sub assembly041B0641 Hinge d access cover - SilentD rive MR850EVO041B0641-1 Hinge d access cover - QuietD rive MR650EVO204D0250 230V 105VA transformer for - Silent Drive MR850EVO204D0251 230V 80VA transformer for - Quiet Drive MR650EVO001A6621 Clamp & bolt assemb ly001B6681 Handle & pull rope assembly001A6528 Abs olute Position Encoder (APE)002B1600 Weight Bar026B0166 Power Cord

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20

TROUBLESHOOTING1. The opener wil l not operate from either the

ACTIVATION but ton or the transmitt ers :• Does the opener have electric power? Plug a lamp intothe outlet. If it does not work, check the fuse box.

• Have you disabled all door locks? Review installationinstruction warnings on page 1.

• Is there a build-up of ice or snow under the door? Thedoor may be frozen to the ground. Remove anyrestriction.

• The garage door spring may be broken. Have itreplaced.

2. Opener operates from the transmitter, but notfrom the wired wall con trol terminals:

• Are the wiring connections correct?3. The door operates from the ACTIVATION but tonbut not from the wireless wall control ortransmit ter:

• Program the opener to match the transmitter code.(Refer to section 18). Repeat with all transmitters.

4. The trans mit ter has short range:• Change the location of the transmitter in your car.• Check to be sure the antenna on the bottom of theopener extends fully downward.

• Some installations may have shorter range due to ametal door, foil backed insulation, or metal garagesiding.

5. The garage door opens and closes by itself:• Be sure that all transmitter push buttons are off.• If the wired wall control terminals are installed, removethe bell wire from the wired wall control terminals andoperate from the ACTIVATION button or transmitter . Ifthis solves the problem, the wired wall control is faulty(replace), or there is an intermittent short on the wirebetween the wired wall control and the opener.

• Clear memory and re-program all wireless wallcontrols and transmitters.

6. The door reverses and stops before openingcomplet ely :

• Is something obstructing the door? Is it out of balance,or are the springs broken? Remove the obstruction orrepair the door.

7. The door reverses for no apparent reason andopener lights bl ink 10 times after reversing:

• Check the Protector SystemTM (IR Beams), ifinstalled. Correct alignment if the red light on the beamis solid.

8. The door opens but will not close or reverseswhil e closi ng:

• Is something obstructing the door? Pull the manualrelease handle. Operate the door manually. If it isunbalanced or binding, call a trained door systemstechnician.

• Clear any ice or snow from the garage floor area wherethe door closes.

• Repeat the limit and force setting in section 13.Repeat safety reverse test after adjustments.

9. The opener stra ins to operate door:• The door may be out of balance or the springs maybe broken. Close the door and use the manualrelease to disconnect the door. Open and close thedoor manually. A properly balanced door will stay inany point of travel while being supported entirely byits springs. If it does not, disconnect the opener andcall a trained door systems technician.

10. The opener motor hums bri efly, then will notwork:

• Check that the door is not in manual release mode(refer section 8).

• The garage door springs may be broken. See above.• If the problem occurs on the first operation of theopener, door may be locked. Disable any door locks.

11. The opene r will not operate due to powerfai lure:

• Use the manual release handle to disconnect thedoor. The door can be opened and closed manually.When power is restored, re-engage the opener (refersection 8).

• If a Battery Back up Unit is connected, the openershould be able to operate up to 20 times withoutpower.

21

CHAMBERLAIN LIMITED WARRANTYMerlin Professional SilentDrive MR850EVO/QuietDrive MR650EVORoller Garage Door Opener

Chamberlain Australia Pty Limited / Chamberlain New Zealand Limited(Chamberlain), the manufacturer of Merlin® automatic garage door openers,is committed to manufacturing and supplying high quality goods. As part ofthis commitment, we seek to provide reliable service and support for ourgoods and are pleased to provide you, the original purchaser, with thisChamberlain Limited Warranty.

We also provide the following statement as required by the AustralianConsumer Law: In Australia, in addition to your rights under thisChamberlain Limited Warranty, our goods come with guarantees that cannotbe excluded under the Australian Consumer Law. You are entitled to areplacement or refund for a major failure and for compensation for any otherreasonably foreseeable loss or damage. You are also entitled to have thegoods repaired or replaced if the goods fail to be of acceptable quality andthe failure does not amount to a major failure.

Chamberlain’s warranty

Chamberlain warrants to the original purchaser of the following Merlin®Roller Door Openers:

Merlin® SilentDrive MR850EVO Roller Door Opener (Unit) that all parts ofthe Unit, other than remote controlled transmitters and accessories, globesand batteries, are free from defects in materials and workmanship for aperiod of 60 months or 15,000 cycles (opening & closing of the garage door)whichever comes first, from the date of purchase when installed in aresidential premise with a residential specified garage door that is designedfor the sole purpose of domestic domicile.

Merlin® QuietDrive MR650EVO Roller Door Opener (Unit) that all parts ofthe Unit, other than remote controlled transmitters and accessories, globesand batteries, are free from defects in materials and workmanship for aperiod of 24 months or 5,000 cycles (opening & closing of the garage door)whichever comes first, from the date of purchase when installed in aresidential premise with a residential specified garage door that is designedfor the sole purpose of domestic domicile.

Chamberlain warrants that remote controlled transmitters and accessoriesincluded with the Unit are free from defects in materials and workmanship fora period of 12 months from the date of purchase.

Batteries and globes are not covered under the Chamberlain LimitedWarranty.

It is a condition of this Chamberlain Limited Warranty that the Unit is sold,installed and serviced by a Professional Dealer appointed by Chamberlain. AMerlin® branded garage door opener purchased over the internet andinstalled by a person other than a Professional Dealer will not be covered bythis Chamberlain Limited Warranty.

It is also a condition of this warranty that the garage door is operable byhand and opens and closes with no more than a maximum of 20 kgs of liftingweight. It is also a condition of the Chamberlain Limited Warranty that theMerlin® SilentDrive MR850EVO Roller Door Opener (Unit) is serviced by aProfessional Dealer during the period 24 months to 36 months after the initialinstallation date. The garage door service fee will be at the purchaser’sexpense.

NB: The Australian Garage Door Association directs attention to consumersto maintain your garage door in good running order it is important your dooris serviced by a professional garage door technician every 12 months orearlier as conditions may require.

During the applicable Chamberlain Limited Warranty period, if you areconcerned that the Unit may be defective, for prompt on-site service call theProfessional Dealer that sold/installed the opener, or our service centre onthe toll free number below and a Chamberlain technician will diagnose theproblem and arrange for this to be rectified. Once the problem has beendiagnosed, subject to your rights under the Australian Consumer Law withrespect to major failures, Chamberlain or its Professional Dealer will provideyou with:1. repairs to the Unitor2. a replacement Unit.

Repairs and replacement parts provided under this Chamberlain LimitedWarranty are provided free of charge and are warranted for the remainingportion of the original warranty period.

This Chamberlain Limited Warranty provides benefits which are in addition toyour other rights and remedies as a consumer.ExclusionsIf our service centre determines that a warranty claim has been made inrespect of a failure or defect arising under or out of any exclusion detailedbelow such that the claim is not covered under this Chamberlain LimitedWarranty, we may, subject to your other rights and remedies as a consumer,charge you a fee to repair, replace and/or return the Unit to you.This Chamberlain Limited Warranty does not cover any failure of, or defectin, the Unit due to:

1 non-compliance with this instruction manual regarding installationrequirements, operation, maintenance and testing of the Unit or of anyproduct with which the Unit is used;2 any attempt by a person other than a Professional Dealer to repair,dismantle, reinstall or move the Unit to another location once it has beeninstalled;3 tampering, neglect, abuse, wear and tear, accident, electrical storm,excessive use or conditions other than normal domestic use;4 problems with, or relating to, the garage door or garage door hardware,including but not limited to the door springs, door rollers, door alignment orhinges;5 problems caused by electrical faults or replacement of batteries or lightbulbs, blown fuses, electrical surges, power surges or power strikes, fire,flood, rain, water lightning or storms;6 water or moisture ingress that causes corrosion or electrical malfunction;7 corrosion caused by sea air if located near a waterway, beach etc; or8 fitment to a commercial door or in a commercial operating application,installation of a residential garage door opener in a commercial or industrialpremises other than a single-family dwelling.

NB: A General Purpose Outlet (GPO) ie: power point must be supplied by theconsumer as this electrical fitting does not form a part of the Unit (opener).

If this Chamberlain Limited Warranty does not apply, you may have rightsavailable to you under the Australian Consumer Law.

Liability – Australia onlyExcept as set out in the Australian Consumer Law (being Schedule 2 of theCompetition and Consumer Act 2010) (as amended, consolidated orreplaced):1 all other guarantees, warranties and representations in relation to the Unitor its supply are excluded to the extent that Chamberlain can lawfully excludethem; and2 under no circumstances will Chamberlain be liable for consequential,incidental or special damages arising in connection with the use, or inabilityto use, the Unit, other than those which were reasonably foreseeable asliable to result from the failure.

Liability – New Zealand onlyExcept as set out in the Fair Trading Act 1986 and the Consumer GuaranteesAct 1993 (as amended, consolidated or replaced):1 all other guarantees, warranties and representations in relation to the Unitor its supply are excluded to the extent that Chamberlain can lawfully excludethem; and2 under no circumstances will Chamberlain be liable for consequential,incidental or special damages arising in connection with the use, or inabilityto use, the Unit, other than those which were reasonably foreseeable asliable to result from the failure.

NoteWe request that you retain your sales docket or invoice as proof-of-purchaseand attach it to this manual to enable you to establish the date of purchase inthe unlikely event of a warranty service being required. Chamberlainreserves the right to change the design and specifications of the Unit withoutprior notification. Some features or accessories of the Unit may not beavailable in certain markets or areas. Please check with your distributor.

Chamberlain service centre contact details

AustraliaPhone toll free 1800 638 234Fax toll free 1800 888 121Chamberlain Australia Pty. Ltd.PO BOX 1446Lane Cove NSW 1595Website: gomerlin.com.au

New ZealandAuckland phone 09 477 2823Phone toll free 0800 653 667Fax toll free 0800 653 663Website: ww.gomerlin.co.nz

Email: customerservice@chamberlainanz.com

114A4209I © 2013 The Chamberlain Group, Inc

TM Trademark of The Chamberlain Group, Inc.® Registered Trademark of The Chamberlain Group, Inc.

Warranty RegistrationProtect your warranty by completingthe registration form online at:

gomerlin.com.au/warrantyor

gomerlin.co.nz/warranty