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Page 1: MPS Learning Management System RFP13-03How do you see your staff turnover rate affecting customer service to ... Ability for end user to create custom reports through a ... Proposer

PROPOSAL FORM forIntegrated School Nutrition Technology Software Solution for Saint Paul Public Schools’

Nutrition Services RFP: #A211044-A

APPENDIX 2Organization Information Cover Page

Organization InformationName of Organization:

RFP Contact Person’s Full Name and Title:

RFP Contact Person’s Email Address:

RFP Contact Person’s Phone Number:

Main Office Address:

Date (Month/Year) the organization was formed:

I, the undersigned, hereby certify that I am a duly authorized agent to submit this Proposal for consideration and acknowledge that all 31 pages of the Request for Proposal document has been received and agree to the terms contained therein.

Receipt of the following Addenda/Amendments to the Proposal Documents and their costs being incorporated in the Proposal is acknowledged:

Addenda No. ______________ Received________________(date)

Addenda No. ______________ Received________________(date)

Addenda No. ______________ Received________________(date)

Organization Name (Print name):

Signature of Authorized Individual:

Printed Name of Authorized Individual:

Printed Title of Authorized Individual:

Phone #: Fax #:

SECTION III: GENERAL BUSINESS INFORMATION

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A. General Business Requirements

1. Provide a general overview and brief history of your organization, including parent and/or subsidiary organizations, number of employees, and number of years of experience in the field related to this RFP.

2. Describe your organization’s policy on changing the account manager on an account in the event SPPS asks for a different representative or if it’s at the discretion of the organization.

3. Do you have any existing or potential conflict of interest, direct or indirect, with SPPS? If yes, please state the potential conflict of interest.

4. Within the past seven years, has your organization been and/or is involved as a defendant in any lawsuits or administrative charges/complaints? Include those filed by or for customers or employees of customer companies. If yes, provide a brief summary of the case and its current status.

5. In the past seven years, has your organization experienced any major debt restructure or bankruptcy proceedings? If yes, provide a brief summary.

6. List any contracts or business arrangements currently and/or formerly in place between your organization and SPPS.

7. Provide 4 current customers (no more than three years old) K-12 preferred. If K-12 not available, provide non K-12 customer references. For each reference, provide the following information:

Description ResponseDistrict or Business NameDistrict or Business AddressContact Name of person most familiar with the project/programContact Phone NumberContact Email AddressTime period over which each project was completedList of products installed and operational# of students in the School DistrictNumber of school buildingsEstimated number of employees

Description ResponseDistrict or Business NameDistrict or Business AddressContact Name of person most familiar with the project/programContact Phone NumberContact Email AddressTime period over which each project was completedList of products installed and operational# of students in the School DistrictNumber of school buildingsEstimated number of employees

Description ResponseDistrict or Business NameDistrict or Business Address

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Contact Name of person most familiar with the project/programContact Phone NumberContact Email AddressTime period over which each project was completedList of products installed and operational# of students in the School DistrictNumber of school buildingsEstimated number of employees

Description ResponseDistrict or Business NameDistrict or Business AddressContact Name of person most familiar with the project/programContact Phone NumberContact Email AddressTime period over which each project was completedList of products installed and operational# of students in the School DistrictNumber of school buildingsEstimated number of employees

B. Qualifications and Experience

1. Describe the experience of your organization in providing an Integrated School Nutrition Technology Software Solution for other school districts. If unable to provide for a school district, describe the experience for another company.

2. Describe the most significant challenge your organization faced in the past two years pertaining to the services in this RFP and the actions/steps your organization took to address the challenge.

3. Describe your organization's most important success in the past 2 years pertaining to the services in this RFP.

4. Describe your organization’s most important success in the past 2 years as an organization.5. What is your organization doing to stay competitive in the market?

A. Business Ethics

1. How does your organization protect confidential employee and customer information in compliance with applicable privacy legislation including but not limited to Family Educational Rights and Privacy Act (FERPA) and the USDA Disclosure Requirements for the Child Nutrition Programs?

2. Provide details of where all system processing will be performed and data stored, including information regarding your organization’s data practices and procedures for ensuring confidentiality.

3. Describe your process for conducting background and reference checks on new hires including criminal checks and providing that information to School Districts.

B. Service Level Expectations

1. Describe your organization's efforts and processes to ensure that services provided to us will completely satisfy or exceed our expectations.

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2. Describe in detail your organization's contingency plan for working around problems which may arise as a result of providing your services.

3. What contract cancellations or non-renewals has your organization experienced over the last five (5) years? Please explain.

4. State your staff turnover rate of staff area for the last three years related to the services in this RFP. How do you see your staff turnover rate affecting customer service to SPPS?

5. What turnover has your company experienced at the executive level over the last three years? 6. Please describe your structure for employee and organization relationship, i.e., how many account

managers, project managers, technical engineers etc? Please include an organization chart to illustrate.

7. Who will be the main point of contact for SPPS?8. What are the hours of operation for your customer service and technical support? Please use Central

Standard Time (CST).9. The successful service provider(s) will be required to sign a SPPS contract. SPPS and the successful

service provider(s) will decide together on the final contract that will be used to manage their relationship. Considering this information:

a. What existing policies or suggestions does your organization have in respect to penalties for non-performance of services (inaccurate/late billing and reporting, contract agreements not met, unavailability of service etc.)?

b. Explain, in detail, your complaint escalation process if the contract is in breach.10. Please provide service-level agreement (SLA) that details acknowledgement and target resolution

times.

C. Fees and Costs

1. Describe in detail your fee structure and additional costs, if any, by utilizing the attached Pricing spreadsheet in Appendix 3. The Appendix 3 table needs to be filled out and put into Appendix C. The summary breakdown should clearly delineate initial costs vs. ongoing costs. Estimated costs should include but not limited to:

a. Point of Saleb. Menu Planningc. Parent Onlined. Inventory Managemente. Financial Reportsf. Trainingg. Support

2. Identify and describe any and all other fee-based related services that are available from your organization.

3. Provide complete details of your pricing methodology.4. Are there any other costs SPPS can anticipate that have not been identified in this RFP?

D. Billing and Payment

1. Does your organization have automated invoicing and payment processes? If no, state below if your organization is willing to transition to these methods for SPPS invoicing.

2. What alternative payment and billing methods do you support (i.e., ACH and credit card)?3. SPPS pays its organizations on a net 30-day term. Is this acceptable? If not, what are your standard

payment terms?4. Does your organization offer a discount if SPPS pays in Net 20, Net 10? If so, please list rebate or price

discount.

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5. To manage our Vendor Master profile in our procurement system, we prefer to remit payments to one central location only. If you have several offices, can we remit to one central location? If no, provide an explanation as to why this is not possible.

6. List the different methods in which your organization is able to accept a Purchase Order (i.e., electronically, fax, phone, or mail).

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SECTION IV: PROJECT SCOPE

The following Contract Specifications describe the minimum requirements that the Contractor must meet. All Contract Specifications listed below shall be considered mandatory minimum requirements that the Contractor must meet.

A. Integrated School Nutrition Technology Software Solution for Saint Paul Public Schools’ Nutrition Services

Y= Yes, Mandatory, N=No, Not Mandatory, D=Not Mandatory but highly desired.

Spec

ifica

tion

Num

ber

Specification /Feature

Man

dato

ry

Feat

ure

Feat

ure

in

Curr

ent S

yste

m

Futu

re F

eatu

res

(by

July

201

7)

Feat

ure

not

avai

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1.00 Modules1.01 Point of Sale Y 1.02 Online Payments Y 1.03 Free and Reduced Meal Applications Y 1.04 Back Office/Central Administration Y 1.05 Inventory Y 1.06 Nutrition Analysis, Menu Planning, and Ordering Y 2.00 Point of Sale

2.01 Web-based system with real-time data transfer and communicates real-time to the main database N

2.02 Easy to use interface that is easily learned Y

2.03 Ability to seamlessly use a wireless terminal or connection without any issue to end users like speed Y

2.04Fault Tolerance: Ability to run in standalone mode, and update the POS main database automatically upon its availability in case of interrupted service to the server

Y

2.05 Ability to check student's meal history, payments history, and account history from a local terminal and district terminals. Y

2.06 System must include reporting features on sales, payments, meal counts and reconciliation Y

2.07 Ability to pre-order meals from the classroom N

2.08 Ability to e-mail low-balance letters to parents and/or employees Y

2.09 Ability for a single check to be split up and deposited into multiple student accounts from terminals Y

2.10 Option for automatic fund transferring between sibling's accounts Y

2.11 Terminal screens that are glare resistant under florescent light if equipment is purchased from vendor N

2.12 Ability to angle and move terminal screens if equipment is purchased from vendor Y

2.13 System has an extensive selection of standard preformatted reports Y

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2.14 Ability to export reports to Microsoft Excel 2007 or higher Y 2.15 Ability to export reports to a comma/tab delimited file Y

2.16 Tracks meals served for all eligibility categories, i.e. free, reduced, full pay, etc. Y

2.17Ability for end user to create custom reports through a report writing feature including but not limited to (Head Start, PreK by type, Report of meal types purchased)

Y

2.18 Ability for end user to run ad hoc queries through a query writing feature Y

2.19 Ability to validate the data integrity of a file imported with an import error report Y

2.20Ability for student to eat anywhere in the School District and have their account information accessible from any POS terminal in the District at any time.

Y

2.21 Accounts are accessed by the chosen student input device on-screen picture rosters, and/or name search Y

2.22 Terminal Type: Ability for tool to run on terminal that is a touch screen all-in-one Y

2.23 Terminal Type: Ability for tool to run on terminal that is a touch screen monitor plus PC Y

2.24 Terminal Type: Ability for tool to run on terminal that is a wireless/tablet PC Y

2.25 Student Input Device: Does the tool provide the option of biometric (fingerprint) scanning N

2.26 Student Input Device: Does the tool provide the option of utilizing bar coded cards D

2.27 Student Input Device: Does the tool provide the option of PIN (Personal Identification Number) and use of student ID PIN Y

2.28 Ability to import and use pre-established and/or existing PIN numbers (Student ID). Y

2.29 Ability to run in training mode to help train new users Y

2.30 Spanish, Hmong, Somali and/or Karen versions of parent letters i.e. low balance, negative balance letters D

2.31 Ability to print multiple notes/letter on 1 printed page Y

2.32 Ability to modify the text of letters, i.e. negative balance, parent letters Y

2.33 Ability to track letters sent, i.e. negative balance, parent letter Y

2.34 Ability for terminals to run multiple input devices at the same time, i.e. two PIN pads Y

2.35 The POS terminals should allow at least 50 user-defined food item keys per meal type or snack Y

2.36 Each POS terminal can maintain its own separate user-defined food-item keys for each meal Y

2.37 A POS terminal unit that will display a color photograph when a student's or staff member's account is accessed Y

2.38 Data from multiple sites are consolidated at the central server for District wide reporting via the District's network. Y

2.39 Consolidation should be real-time and should use a single central database D

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2.40 Proposer has extensive experience working with school districts throughout the United States Y

2.41 Proposer meets requirements for federal and state compliancy reporting Y

2.42 Ability to take individual components, combine them to claim a reimbursable meal D

2.43 Sign-on to POS terminals/program may be password protected and controlled by district office. Y

2.44 Sign-on to POS terminals/program is universal and will work at all sites. Y

2.45 Multiple pricing levels for meals Y

2.46 Low account balance warning given at completion of transaction Y

2.47 Maintains meal served history by student name and district determined unique identifier number Y

2.48 Maintains history of all items served including menu items and all ala carte items by item type Y

2.49 Provides a log of all transactions, with the ability to print on request Y

2.50 The ID number and screen visible to students does not identify student's meal eligibility Y

2.51Checks for multiple use of ID number during the same meal. Requires full payment for additional meals and flags as not reimbursable

Y

2.52 Provides the ability to issue a meal to a student who lost, forgot or had their ID stolen Y

2.53 Roster printing may be done at the District or school level Y

2.54 Demonstration of monitoring fee waivers: related meal code date N

2.55 User guides must be simple and easy to use Y 2.56 Explain the number of keystrokes to complete a transaction Y

2.57 Ability for students to use payment kiosk and reimbursable meal vending machines Y

2.58 Ability to interact with Districts main accounting system (PeopleSoft) N

2.59 Capable to import current data from existing system into your software Y

2.60 Ability to interface with scanning module at no additional cost Y

2.61 Ability for POS terminals to generate messages and alerts (i.e. allergies) based on PIN or Student ID entered. Y

2.62 Ability to break out PreK meals and snacks by type (District, Migrant, ECSE, Title 1) for invoicing N

2.63 Ability to create reports on Head Start meals and snacks N

2.64 Ability to track SNP snacks, CACFP at-risk snacks, CACFP at-risk meals, MN Kindergarten Milk, and FFVP. Y

2.65 Ability to provide USDA approved Menu and Nutritional Analysis Y

2.66 Ability to review daily activity in real time, at site and from the district level. Y

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3.00 Online Payments

3.01Proposer has module for online, web- based access that will provide parents or guardians the ability to access student account information over a secure connection

Y

3.02 The system has the ability to accept payments via the Internet Y

3.03 Meal, payment, and charge history seen from online parent pay Y

3.04 Real-time update of deposits and student customizations to POS terminals from online parent pay Y

3.05 Ability to apply certain percentage of cost/fee for online payment transactions to parent, district, or both Y

3.06 Ability for parent to set spending limits and other blocks/customizations to students account from online system Y

3.07 Ability to pay other school district departments through online payment piece i.e. library fee, transportation fee, etc. Y

3.08 District wide family deposits networked Y 3.09 24/7 Technical Support to parent and district Y

3.10 Ability to interface with District’s current online payment software (PayPams) during the transition to your software Y

3.11 Family deposits should be able to be taken and split among multiple students in a family Y

3.12 Ability to interface with other payment systems, i.e. FeePay Integrated Program Management D

3.13 Ability to export student's daily activity (meals and POS items) in format that can be imported to parent portal. D

4.00 Free and Reduced Meal Applications4.01 Ability to enter and approve meal applications centrally Y 4.02 Ability for meal benefits office to view student POS accounts Y

4.03 Ability to allow a categorical application to be processed without a valid case number Y

4.04 Ability for proposer to add custom fields to forms for data entry and reporting Y

4.05 Separate address field for apartment number. If so, explain in attachment how may digits system will accept Y

4.06 System keeps track of household change history Y 4.07 System keeps track of student change history Y

4.08 System complies with the Minnesota Department of Education requirements for documenting District Certification addresses Y

4.09 Tool tracks student movement and has audit history reports for students, household and household members Y

4.10 Ability to import Direct Certifications from MDE into system on nightly basis. Y

4.11 Ability to customize pre-existing letters. Ability to provide verification reports per the MDE requirements Y

4.12 Ability to add custom letters into tool Y

4.13System lists current letters to be printed as opposed to a complete list of households where letters to be printed are identified

Y

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4.14 Ability to enter notes into a notes field Y

4.15 Ability to enter notes without having to process/reprocess an application Y

4.16 System date stamps notes on the date they are entered Y 4.17 System snapshots all historical data for reporting purposes Y

4.18 Form Processing Type: Ability to process meal applications through online electronic submission Y

4.19 Provides detail and summary level reporting to help drive Free and Reduced Meal Application functionality and processes Y

4.20 Ability to do a student search by birth date Y 4.21 Ability to run tool on one pc with multiple tool instances open Y 4.22 Ability to account for CEP eligibility and reporting to the MDE Y

4.23 Annual verification features including sample selection, letters of notification, and reports Y

4.24 Ability to retrieve independently the first, second and third notice verification letters Y

4.25 Applications with all students at inactive status and/or attending CEP schools are excluded from the verification pool Y

4.26 Password security for confidentiality and data integrity Y

4.27 Calculates multi-source income: hourly, two weeks, bi-monthly, annual, etc. Y

4.28 Automatically calculates expiration date for temporary approvals and notifies user before expiration Y

4.29 Compatibility with Districts application scanning hardware. D

4.30

Ability to process one family meal application with multiple categories. For example, one family having three students with a Food Stamp case number and two students to process as income

Y

4.31Ability to perform household matches and document who/when and how are matched, plus designate Direct Certification in student file

Y

4.32Capable of importing Foster, Migrant, Homeless and Head Start from District's student software and identify in the software as such

Y

4.33 Capable of tracking meal code status changes by date and type/reason for change Y

4.34Capable of complying with Community Eligibility Provision requirements and tracking, including future requirements as detailed in USDA Memo Code SP 54-2016.

Y

4.35 Ability for custom reports at no additional charge Y

4.36 Capable of sending automatic reminders about temporary, pending or expired applications Y

4.37 Capable of tracking application for verification and creating reports Y

4.38 Ability to report verification per the Minnesota Department of Education requirements Y

4.39 Tool has pre-formatted Spanish letters Y

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4.40Ability to extend eligibility grace period to students transferring from CEP schools to non-CEP schools, as mandated by USDA Memo Code SP 54-2016.

Y

5.00 Back Office/Central Administration

5.01 Back office system is web-based and accessible through a secured web browser Y

5.02All back office changes and data is transmitted real-time to POS terminals. POS terminal changes and data is transmitted to real-time to the back office

Y

5.03Ability to grant individual access to as few or as many functions as possible and must be secure from other portions of the application

Y

5.04 Password security for confidentiality and data integrity Y

5.05 Tracks students movement and has audit history reports for students, household, and household members Y

5.06 Tool helps manage the financial aspects of schools and nutrition department Y

5.07 View accumulated reimbursements by date, school and district wide Y

5.08 Prevent over-claims by viewing data submitted by the schools Y

5.09 Reporting features help to assist with managing participation at individual sites Y

5.10 Ability to manage/customize POS terminals from back office Y 5.11 Tool has general ledger reporting capabilities Y 5.12 Tool has profit loss reporting capabilities Y

5.13

Allow for program definition for:SNP BreakfastSNP LunchSNP SnackCACFP BreakfastCACFP Lunch/SupperCACFP SnackSFSP BreakfastSFSP Lunch/SupperSFSP SnackKindergarten MilkFFVP Snack

Y

5.14Can import or export multiple file formats with various file delimiters allowing for the interfacing with multiple data management or school/personnel records programs

Y

5.15 Fully integrated with POS module and all other modules that are added to software Y

5.16 Tool has aggregate reporting for sales by site, level and district of daily cash collections, sales, charges and account deposits Y

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5.17

Generates meal and ala carte activity reports by site and district-wide by variety of categories including, but not limited to: Free and reduced rosters and counts by day; free, reduced, paid and adult count, labor, or earned, meals; and ala carte purchases

Y

5.18 Performs edit checks and automatically prepares reports needed by state and federal agencies Y

5.19 Generates over/short deposit history by each school site Y

5.20 Tool generates Reimbursement Claim Form and uploads to the Minnesota Department of Education website Y

5.21 Tool has capability to track Provision 2 program requirements, i.e. base year data, renewal dates Y

5.22Manage all aspects of POS menu views from the back office, with access to items offered, price, and other menu view attributes

Y

5.23 All reports are available for the entire school year and may be generated for any day or date range Y

5.24Provides automatic end of year student grade promotion and graduation or moves students based on student information system year end promotion

Y

5.25 Account balance roll-over available for year end Y 5.26 Operates on Windows 10 or higher or independent PC Y 5.27 A single, centralized database stores all data Y

5.28

Customer digital photographs can either be added to the database from professional photographer's CD using the user defined import program or via data transfer from other designated software/device

Y

5.29 New students or employees pictures can be added at the school or location site with a digital camera or webcam N

5.30 Word processor with mail merge included for messaging or letter writing or links to Microsoft Word 2016 or higher Y

5.31

Purchase and accounting controls can be defined for each individual customer i.e. purchasing privileges, charging limits, ala carte purchase limits, daily spending limits, dietary restrictions, food allergies, etc.

Y

5.32 Ability to view or print a bank statement style student account statement showing all deposits and purchases Y

5.33 Ability communicate and to import and export data to and from PeopleSoft Y

5.34 Ability to interface with District’s communications system, Blackboard’s Connect 5.

5.35 Database must be SQL compliant Y

5.36 Ability to update POS software as USDA child nutrition programs are changed Y

5.37 Ability to include Child and Adult Care Food Program Federal requirements Y

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5.38

Ability to create and export customizable financial reports in Excel format (i.e. Meals Per Labor Hour, Food Cost (in dollars and percentage of revenue) by individual sites, by district defined groups, and by district.

Y

5.39

Meal Per Labor Hour reports that include ME for adult meals and a la carte purchases as well as meal counts for the following programs:SNP BreakfastSNP LunchSNP SnackCACFP BreakfastCACFP Lunch/SupperCACFP SnackSFSP BreakfastSFSP Lunch/SupperSFSP SnackKindergarten MilkFFVP Snack

Y

5.40 Ability to include Child and Adult Care Food Program Federal requirements Y

5.41 Ability for site/school to determine if and when to make deposit. Y

6.00 Inventory

6.01 Ability to interact with District’s invoicing software (PeopleSoft) Y

6.02 Ability to accommodate perpetual inventory methodology Y 6.03 Ability to accommodate non-perpetual inventory methodology Y

6.04 Tool helps prevent unnecessary orders and keeps quantities at optimal levels Y

6.05 Ability to view real-time inventory levels while creating , reviewing, and approving purchase requests Y

6.06 Ability to receive previously ordered products with a single keystroke Y

6.07 Create and maintain reorder points on designated products Y

6.08Ability to automatic calculation of item quantities needed for menu plans, considering committed on-hand and due-in quantities

Y

6.09 Ability to provide a report that list quantities on-hand, quantities due-in and quantities needed. Y

6.10 Purchase orders grouped by vendor, location, deliver and date Y

6.11 System has comprehensive reporting package that tracks all aspects of product flow through the District Y

6.12 Ability to track inventory cost by item Y

6.13 Ability to retain inventory cost when transferring item between sites Y

6.14 Is Module optional N 6.15 Ability to have multiple bin locations for same product. Y 6.16 Ability to view item(s) by bin. Y

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6.17 Ability to create inventory and inventory evaluations in editable Excel format. Y

6.18 Ability to zero out inventory when doing physical inventory. D

6.19 Ability to control and track inventory through scanning technology. Y

7.00 Nutrition Analysis, Menu Planning, Ordering and Production Records

7.01Ability for tool to print report of any menu or menu item and have it split out percent of recommended daily allowances for SMI nutrients for USDA age groups

Y

7.02Tool helps plan and distribute menus for unique site groups such as elementary schools, middle schools, high schools, magnet schools, etc.

Y

7.03 Utilize cycle menus to easily plan for a day, a month, or the entire school year Y

7.04 Allows for unlimited menu plans by location Y 7.05 Allows for an unlimited number of items per menu plan Y

7.06 Generates automated pre and post- production plan reporting based on menu plan and serving data Y

7.07 Create and certify menus with multiple RDA categories Y

7.08 Tool enables managers to detail item usage and waste during production for perpetual inventory Y

7.09 Ability to certify cafeteria menus according to the most recent USDA database Y

7.10 Create and manage recipes using USDA or custom defined ingredients Y

7.11 Create and manage a base set of USDA compliant menu templates that can be utilized throughout the school district Y

7.12 Ability to view real time records at school sites and require schools to input all data before the end of the day Y

7.13 Ability to view meal pattern contributions and make changes as needed Y

7.14 Ability to view nutritional information by grade group Y

7.15 Capable of creating Certification Worksheets per state requirements Y

7.16 Ability for sites to place orders using order guides. Y 7.17 Ability to create and export customizable reports. Y 7.18 Is Module optional N 8.00 Hardware/Software Technology Structure

8.01 Tool is a web-based solution with real- time data transfer between all modules Y

8.02 Proposer provides ability to connect remotely to server and terminals Y

8.03 Tool has the ability to be customized to meet district needs i.e. change to data flows, reports, forms, etc Y

8.04 Databases should be able to provide District with a data-backup file compatible with MSSQL Y

8.05 Software can be customized with custom fields, reports, and data export capabilities Y

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8.06 Software should be able to interface with Infinite Campus Y

8.07 Software should be able to interface with PeopleSoft for the transfer of financial information N

8.08 Software should be able to interface with scanning software Y

8.09 Software should be accessible from Windows, Android, or Macintosh Systems Y

8.10Software should have an MSSQL Compliant Database and allow for District to gain access to raw data within the database structure

Y

8.11 District is to be provided with a database design document Y

8.12 District is to be provided with Infrastructure hardware design and bandwidth capabilities Y

8.13 District is to be provided with SLA and Upgrade schedules Y 8.14 District is to be provided with bug fix turnaround times Y

8.15 Ability to archive data for 4 years. Meal applications, during Provision 2 base years and needs to be archived permanently Y

8.16 Ability to upload a claim to the MDE website in the required format Y

8.17 Ability to import student pictures Y

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APPENDIX 3Pricing Information

General Instructions

The organization’s response must contain all prices as defined below. Organizations choosing to propose more than one alternative must use a separate cost form for each of the sections of their respective proposals differing from one another.

1. Describe detail your fee structure and additional costs, if any. The fee structure should include details how costs are calculated. Estimated costs should include but not limited to:

A. Full implementation cost (lump sum proposal), excluding annual fee: $

B. First Annual Fee (due 30 days after service activation and satisfactory operation) (Attach a sheet detailing any message units included in Annual Fee): $

C. Second Annual Fee (due 30 days after first anniversary of service activation and upon timely billing): $

D. First Optional Annual Fee (due 30 days after second anniversary of service activation and upon timely billing): $

E. Second Optional Annual Fee (due 30 days after third anniversary of service activation and upon timely billing): $

F. Additional fees (explain completely in an attachment to this proposal): $

G. Early Termination Fee (prior to payment of Second Annual Fee): $

H. Early Termination Fee (prior to payment of Third Annual Fee): $

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I. Early Termination Fee (prior to payment of Forth Annual Fee): $

2. Identify and describe any and all other fee-based related services that are available from your organization.

3. Please indicated whether or not your software solution product is compatible with the following equipment/hardware.

Technology Equipment/Hardware Compatible? Please circle one.

TekVisions All in One PC's/Touchscreens as POS Stations Yes or No

Partner EM-200 Tablet as POS Stations and EM-200 POS Base Yes or No

Panasonic KV-S2028C for Applications Scanning Yes or No

Panasonic KV-S1025C for Applications Scanning Yes or No

4. Please provide pricing and product specifications for hardware compatible with your software solution product for the following hardware. Please also indicate what, if any, hardware purchased on the open market is compatible with your software solution product (for example, any touchscreen PC laptop with Windows 10, Apple iPods or iPads, etc).

A. POS Touchscreens

B. POS Tablets

C. POS Student PIN Entry Keypads

D. Inventory Scanning Hardware

5. Provide complete details of your pricing methodology.

6. Are there any ports that need to be opened or available on the firewall for application access?

7. Provide specifications required for backup and recovery?

8. Describe the client/server relationship. What database platform is required?

9. Provide specifications on the database structure of your solution.

Page 18: MPS Learning Management System RFP13-03How do you see your staff turnover rate affecting customer service to ... Ability for end user to create custom reports through a ... Proposer

10. Does the solution integrate with Microsoft Active Directory for the purpose of authentication?

11. Does your product have a library of standard reports? Please provide samples of your reports.

12. Does your product include report generation software or is a third party tool required?

13. What is the process for version updates to the system? Is SPPS in control of when an update is applied?

14. What is the expectation for compatibility with updated operating systems and/or web browers?

15. Please provide a detailed description of your inventory scanning technology and system, including hardware requirements and options, and operational process within your software solution.

16. Are there any other costs SPPS can anticipate that have not been identified in this RFP?

17. Please indicate any additional services, functions or operations that would be included in the proposed Nutrition Point of Sale Software System without additional cost to the District.