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mpro5
2 www.mpro5.com
page 3 Foreword: harness the power in your hand
INDEX
page 17 About mpro5
• page 8 Eliminating paperwork and associated inefficiencies • page 11 Retaining and winning new clients through real time proof of works • page 12 Managing remote staff with ease
• page 13 Tracking and managing assets from your mobile device • page 14 Compliance through automation • page 15 Better decision making through real time analytics and reports • page 16 Faster invoicing leads to better cash flow
page 5 What is a Mobile Workforce App?
page 7 7 ways a Mobile Workforce App will boost revenue and productivity
www.korkutaykut.com
2014 - 2015 Portfolio
3www.mpro5.com
Barrie Whipp Executive Chairman
There are currently over 2.32 billion smartphone users worldwide1, and that figure is only expected to rise, with predictions of over 2.87 billion users by 2020.
With their power, continual connectivity and integrated features (camera, GPS-tracking, bar code scanner), these small devices yield great potential to drive business productivity.
Yet productivity levels, especially in the UK, are at record lows. The forecast for Britain’s productivity growth has been downgraded from 2% to 1.5% in 20171, with the productivity gap between Britain and the rest of the G7 group of industrial nations at its greatest since the beginning of the 1990s when modern records commenced2.
Foreword: Harness the power in your hand
2.32BILLIONSMARTPHONESW O R L D W I D E
UK PRODUCTIVITY growth downgradedto 1.5% in 2018
1 https://www.statista.com/statistics/330695/number-of-smartphone-users-worldwide/ 2 http://cdn.budgetresponsibility.org.uk/Nov2017EFOwebversion.pdf
Foreword: Harness the power in your hand 7 ways a Mobile Workforce App will boost revenue and productivity
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While productivity levels are not solely influenced by a single factor, the use (or underuse) of technology and innovation is certainly a major contributory factor. As reported by the Confederation of British Industry (CBI), “low take-up of readily available technologies and management best practices is driving the UK’s productivity problem3.”
CBI also reported that, “The UK’s performance on taking up digital technology lags European leaders. In 2015, the proportion of UK firms adopting cloud computing was nearly 30% below Europe’s best performers3.”
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Furthermore, in a recent research report published by the LSE and Vodafone, it was documented that out of the 3,019 employees it surveyed, 80% of those who rated their productivity highly said that having access to the right technology for the job was a massive contributory factor to this outcome4.
Perhaps then, what’s more to blame is the lack of awareness about the tools (i.e. software and applications) which sit on top of these smart devices that can really drive business productivity and profitability.
The purpose of this eBook is to illustrate to you how your smart device is your greatest asset in your push to drive productivity and profitability. Nearly all of your employees will have one. They most likely feel more comfortable using this type of technology over any other. You’re 80% of the way there, all you need is to utilise the right applications on these smart devices to fully harness the power in your hand.
3 http://www.cbi.org.uk/index.cfm/_api/render/file/?method=inline&fileID=F840035B-0678-4A72-BAF8B7D170F47A07 4 http://images.response.vodafone.com/Web/VodafoneGroupPLC/%7Bbd921399-5f34-4e23-bea3-a3cb657ec031%7D_Unlocking_Productivity_-_Working_in_the_UK.pdf
Foreword: Harness the power in your hand 7 ways a Mobile Workforce App will boost revenue and productivity
53 http://www.cbi.org.uk/index.cfm/_api/render/file/?method=inline&fileID=F840035B-0678-4A72-BAF8B7D170F47A07 4 http://images.response.vodafone.com/Web/VodafoneGroupPLC/%7Bbd921399-5f34-4e23-bea3-a3cb657ec031%7D_Unlocking_Productivity_-_Working_in_the_UK.pdf
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A Mobile Workforce App is an application that gives your remote workers all the tools they could possibly need to complete jobs and job sheets quickly and efficiently on any smart device, at any location, at any time.
A Mobile Workforce App, or Solution, typically includes two main components:
By harnessing the device’s connectivity capabilities, all data captured on the smart device is sent back to the web dashboard from where management staff can monitor and access job information in real time – creating job reports and invoices at the click of a button.
Any good Mobile Workforce Application will also have the capability to function on and offline, since most field staff work in remote locations where access to mobile or Wi-Fi coverage is limited or non-existent.
The mobile application accessible on smartphone or tablet from where users access jobs and electronic job sheets
A powerful web dashboard from where management or office staff can schedule, monitor and report on jobs in real time
What is a Mobile Workforce App?
What is a Mobile Workforce App? 7 ways a Mobile Workforce App will boost revenue and productivity
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A M O B I L E W O R K F O R C E A P P P O W E R S S M A R T M O B I L E W O R K I N G
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SEND THE RIGHT PERSON TO THE RIGHT PLACE AT THE RIGHT TIME
WITH THE RIGHT TOOLSAND THE RIGHT WORFLOWSREAL TIME DATA ANALYSIS
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What is a Mobile Workforce App? 7 ways a Mobile Workforce App will boost revenue and productivity
www.korkutaykut.com
2014 - 2015 Portfolio
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7 ways a Mobile Workforce Appboosts revenue and productivity
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By eliminating paperwork and its associated inefficiencies It’s estimated that the average employee uses 10,000 sheets of ebook per year.5 Yet, the true cost of each piece of paper is only 10-11% the total lifecycle cost of the paper.5
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“The true cost of each piece of paper is only 10-11% the total lifecycle cost of the paper.”5
90PAPER COST TOTAL LIFECYCLE COST OF THE PAPER
You need to also factor in the cost of printing, ink, postage and storage, as well as the time costs associated with locating missing documents, filing, manually re-entering data and creating invoices and reports. When totalled, paper could be costing your organisation hundreds of thousands of pounds every year in wasted revenue, which could be going against your bottom line.
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www.mpro5.com 5 http://www.thepaperlessproject.com/facts-about-paper-the-impact-of-consumption/
By eliminating paperwork and its associated inefficiencies 7 ways a Mobile Workforce App will boost revenue and productivity
www.korkutaykut.com
2014 - 2015 Portfolio
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Mobile Workforce Apps eliminate the need for paper, as they give you the power to convert all of your job sheets into a digital format, accessible on any smart device.
Additional savings are made through: • Reduction in travel time since staff no longer need to travel back and forth between the office to collect and return job forms. All jobs are accessible on smart devices
• Elimination of double data entry as data transmission from smart devices to the web dashboard is automatic
• Immediate report creation which can be done at the click of a button
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• Huge reductions in administration enabling you to spend more time on innovation and new business
“By switching to mpro5, we are spending 1/3rd of what we were paying for our paper-based processes.” David Woffendin, Northern Director, Checkmate Fire
“We have been using mpro5 for over 6 years now and would not consider going back to paper.” Carol Stebbing, Business Support Manager, HC3S, Hampshire County Council
By eliminating paperwork and its associated inefficiencies 7 ways a Mobile Workforce App will boost revenue and productivity
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Cleaning JobSupermarket Tunbridge Wells
Security inspec�onCity Towers London
Security PatrolMedia News City London
AuditFood Factory Sevenoaks
By eliminating paperwork and its associated inefficiencies 7 ways a Mobile Workforce App will boost revenue and productivity
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Retaining and winning new clients through real time proof of worksOne of the biggest challenges faced by many organisations is having the ability to provide customers with real time proof of works in order to illustrate that they are meeting agreed SLAs and KPIs. A Mobile Workforce Application can ensure that you always meet client expectations through the following features: • Photo capture and canvas control enabling your staff to provide their own customers with photographic evidence detailing all completed works, both before and after they’ve been carried out
• Date and time stamps associated with all jobs and job sheets, illustrating that you are within client SLAs
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• Location tagging of jobs providing internal and external stakeholders with real time GPS tracking of all staff
• Digital signature capture clarifying that clients and internal staff are satisfied with the level of work completed
Powerful Mobile Workforce Applications will amalgamate all of this information into a digital job report, which is fired off to internal and external stakeholders as soon as jobs are completed. By doing so, you are able to provide your clients with real time evidence of works – proving to clients that you are within agreed SLAs. This is invaluable when
it comes to retaining customers and winning new contracts. Any organisation that can provide their clients with complete transparency of completed works holds greater influence than an organisation that lacks the ability to do so.
“mpro5 has enabled us to measure and report on client KPIs in real time – helping us to retain and win new clients with greater ease.” Lynsey O’Keefe, Managing Director of Support Services, Compass Group UK & Ireland
Retaining and winning new clients through real time proof of works 7 ways a Mobile Workforce App will boost revenue and productivity
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Managing remote staff with easeAll good Mobile Workforce Applications should come with a powerful web dashboard, from where you can monitor jobs and staff in real time. In addition to these tracking capabilities, it also gives you the capacity to schedule, change and cancel jobs in real time. Each time the schedule is updated on the web dashboard, the diaries of your field workers are also updated, with all changes showing on the mobile application on their smart device.
Through this complete transparency between you and your remote staff, you have much greater control over your entire workforce – reacting to situations as soon as they arise – rather than later in time, which
could be to the detriment of your customers, reputation and contracts. The ability to be truly reactive and transparent significantly improves productivity and therefore your profitability.
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Managing remote staff with ease
2014 - 2015 Portfolio
Tracking and managing assets from your mobile Through the use of NFC/QR tag technology, your field staff have the ability to use their mobile devices to view asset histories and record the parts required to complete the job, in real time. Gone are the days of lost revenue through parts not being recorded or invoiced, or time wasted trying to locate asset histories.
How this works? All of your assets are labelled with unique NFC/QR tags. You then have the power to use your smart device to:
• Identify and record assets
• View asset history
• Track and monitor assets
• Add parts to assets
• Ensure proof of presence • Perform specific workflows per asset or location
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“mpro5 has reduced our average stock check from 1 hour to 15 minutes, therefore helping us to meet our customer’s needs, whilst releasing our sales teams to maximise their time for potential selling.” Jamie Fagan, Financial Controller, Aquilant
13www.mpro5.com
Tracking and managing assets from your mobile 7 ways a Mobile Workforce App will boost revenue and productivity
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Compliance through automation Fully configurable Mobile Workforce Apps can give you the ability to assign specific electronic documents, such as compliance documents, to certain job types. For example, ensuring risk assessment and method statement forms are always attached to maintenance jobs.
This means that every time you schedule a specific job, the correct compliance documents are automatically attached to the job for the user to access on their mobile device. This safeguards staff so that they always have the
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correct certification documents and permissions on them at all times – ensuring that they are fully compliant.
Gone are the days where staff turn up to jobs without the right documents – losing your organisation money and the respect of your clients.
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Compliance through automation
‘Business as usual’ is fantastic – but this is not what concerns you. You want to be alerted when business is not ‘usual’, when something is outside of your SLA or when there are problems happening out in the field. Being alerted to these situations equates to being forearmed, so that you can react appropriately and as quickly as possible, ensuring damage limitation.
Through powerful big data analytics within Mobile Workforce solutions,
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you can set your own parameters and metrics so that you are alerted only when you want to be. Via a single view dashboard you also have complete visibility over the entirety of your business – allowing you to make more informed, smarter decisions. For example, identifying whether certain employees have extra capacity, which sites are performing best or worst, the average length of time to complete certain jobs etc.
The options are endless. You simply set the parameters and the rest is done for you.
All of these features enable you to react faster to situations – increasing productivity and subsequently your profitability.
Better decision making through real time analytics, alerts and reports
Better decision making through real time analytics, alerts and reports 7 ways a Mobile Workforce App will boost revenue and productivity
Faster invoicing leads to better cash flowAll good Mobile Workforce Applications should integrate with third party software systems. Through integration with your invoicing software, you can invoice for jobs as soon as they have been completed – significantly improving the management of your cash flow. Gone are the days where job sheets go missing or take weeks before they’re handed in to the office.
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Faster invoicing leads to better cash flow
About mpro5mpro5 is the ultimate Mobile Workforce App – available across platform (iOS, Android, Windows 10) and on an affordable monthly subscription.
Our clients include organisations of all shapes and sizes, sectors and locations. From large multi-national companies such as Compass Group and ISS, to SMBs such as Tact FM and Hampshire County Council, mpro5 is a highly scalable solution that is helping these organisations to drive productivity and profitability by mobilising their workforce and workflows.
What sets mpro5 apart from other solutions available on the market?
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about mpro5 7 ways a Mobile Workforce App will boost revenue and productivity
The full service element and the configurable nature of the software.
mpro5 is the only truly configurable Mobile Workforce Solution. What we mean by that is that we will tailor our solution to fit your business needs – meaning that you are gaining an enterprise level solution at a fraction of the cost and time of a bespoke application built in-house. The full service model of mpro5 also means that we become an extension of your IT team – working with you every step of the way to ensure that the solution meets your business requirements.
All of the following is included in your monthly mpro5 subscription:
• Mobile Workforce Application
• Powerful reporting web dashboard
• Microsoft Azure cloud hosting
• Job reports and alerts
• Continual support and software upgrades
Want a Demo?
Just email
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