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November/December 2017 156 MINE TO MARKET No. Movember! Glencore men grow moes for a cause

Movember! - Mount Isa Mines › en › publications... · 2017-12-21 · Movember aims to change the face of men’s health by putt ing a fun twist on these serious issues. Growing

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Page 1: Movember! - Mount Isa Mines › en › publications... · 2017-12-21 · Movember aims to change the face of men’s health by putt ing a fun twist on these serious issues. Growing

November/December 2017

156

MINE TO MARKETNo.

Movember!Glencore men grow

moes for a cause

Page 2: Movember! - Mount Isa Mines › en › publications... · 2017-12-21 · Movember aims to change the face of men’s health by putt ing a fun twist on these serious issues. Growing

CON TAC T T HE EDI TOR IN CHIEFRichard Norris, via email [email protected] or phone 07 4744 3146.

M I N E TO M A R K E T DELIV ERED TO YOUR EMAIL INBOXContact the Editor to subscribe to the Mine to Market e-fl ipbook mailing list.

WAN T MORE?You’ll fi nd all the latest from our north Queensland operations as well as previous editions of Mine to Market, on our websites. Visit www.mountisamines.com.au or www.ernesthenrymining.com.au

You can also follow Glencore on social media:

COMMUNI T Y FEEDBACK HOT LINESOur Community Relations team is responsible for engaging openly and honestly with our stakeholders, as well as responding to all community enquiries. If you have any questions or concerns about our operations, contact our 24-hour hotlines on:

Mount Isa Mines1800 982 982Ernest Henry Mining1800 346 463Townsville07 4781 8211

From the COOsWith Christmas fast approaching and 2018 just around the corner, most people across north Queensland are either sett ling in for the festive season or packing their bags and heading off for a well deserved break.

For us at Glencore, we are taking the time to refl ect on the year that was and plan for our future across our north Queensland communities.

Over the past 12 to 24 months we have celebrated some signifi cant milestones and achievements with our people and our communities. We have also learned important lessons from some challenging periods.

In 2017 we continued to responsibly manage our suspended zinc assets following Glencore’s October 2015 decision to reduce global zinc production to preserve the value of this fi nite resource in a low commodity price environment

Our focus has been on ensuring we were ready to recommence safe production at Lady Lorett a at the appropriate time.

We can now confi rm Lady Lorett a mine will restart operations in H1 2018, which will include a ramp up period.

Following a comprehensive tender process, Redpath Australia have been awarded a mining contract for the operation’s fi ve-year mine life.

We feel strongly about maximising local employment and benefi ts from our operations. We are currently actively recruiting for more than 200 roles across our north Queensland copper and zinc operations, with the recruitment process now commencing in parallel for Lady Lorett a through Redpath. Mount Isa locals with the relevant skills, experience and qualifi cations are encouraged to apply for these roles.

We thank all our people and our communities for the support commitment and dedication you have shown us in 2017. We wish you all a very Merry Christmas and look forward to a bright, prosperous and safe 2018.

Mine to Market No. 156 • November/December 2017COMMUNI T Y

Employees grow their support for men’s health . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

U62 goes blue . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supporting our communities . . . . . . . . . . . . 4

Final Community Assistance Program funding round announced for 2017 . . . . . . 10

Massive barra makes for a record-breaking catch . . . . . . . . . . . . . . . . . . 18

A closer look at Workplace Giving . . . . . . . 25

Glencore gets jolly with annual family Christmas parties . . . . . . . . . . . . . . . . . . . . . 26

HEALT H AND SA FET Y

Communication key to crew safety performance turnaround . . . . . . . . . . . . . . . 12

The real importance of safety and mental health . . . . . . . . . . . . . . . . . . . . . . . . . 16

Mutual Aid Agreements improving emergency response across the North West Minerals Province . . . . . . . . . . . . . . . . . . . . . 19

Quick thinking work mates save a life at home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

EHM harnesses fall protection experts for practical safety lesson . . . . . . . . . . . . . . . 31

Staying safe in the festive season . . . . . . . . 36

OPER AT IONS

North Queensland Copper take out major awards at national conference . . . . . . . . . . . . 7

Successful Lead Smelter shutdown and furnace crucible rebuild . . . . . . . . . . . . . . . . 23

Glencore at a glance: Clermont Open Cut Mine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

EN V IRONMEN T

Environment Teams conduct local Fauna surveys. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Glencore prepared for the wet season . . . . 17

NQ Environment Forum held at Ernest Henry Mining . . . . . . . . . . . . . . . . . . 30

OU R PEOPLE

Central Services upskill Electricians to Linesmen . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Patricia Clarke’s Story . . . . . . . . . . . . . . . . . . .14

Mining women mentor and inspire local students . . . . . . . . . . . . . . . . . . . . . . . . . 20

Glencore hosting JCU information technology interns . . . . . . . . . . . . . . . . . . . . . 22

Long service recognised with anniversary celebrations . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Mike WestermanChief Operating Offi cerCopper Assets Australia

Greg AsheChief Operating Offi cer Zinc Assets Australia

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Employees grow their support for men’s health

Glencore men proudly sprouted moes of all shapes and sizes in support of men’s health initiatives during Movember, the hairiest month of the year.

Cornelius Slott a, Archie MacPherson, Patrick Enright, Daniel Tucker, Brayden Burchmann and Jaise Jose from George Fisher Mine Technical Services

Community

1MINE TO MARKET

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Cameron Moore, MICO Mining Manager and Matt O’Neill, Chief Operating Offi cer, Copper Assets North Queensland with Scott Perrin, Ringfi rer (middle) who took out the MICO Best Mo Competition

Luke Tapp, Finance Superintendent and Tom Barber, Senior Projects and Reliability Engineer from Ernest Henry Mining

This year raising awareness of prostate cancer was on the agenda for the Fixed Plant Mine Maintenance team at Mount Isa Copper Operations (MICO). Prostate cancer is the second most common cancer in men and rates are on the rise.

Matt O’Neill, Chief Operating Offi cer North Queensland Copper encourages the workplace to get involved.

“This year we’ve gone the extra mile by painting the skip bin from the U62 Shaft in prostate cancer blue to help raise awareness onsite,” says Matt .

“By gett ing involved you are part of the conversation, helping to raise awareness and remove the stigma that still shrouds men’s health issues.”

U62 Shaft hoists ore from our underground copper operations and can carry around 25 tonnes of ore per skip, with capacity to hoist up to 23,000 tonnes of ore every day.

As part of the general maintenance schedule, the skip bin undergoes a refurbishment approximately every four months, which takes around three weeks to complete.

Given the timing of the latest refurbishment the Fixed Plant Maintenance team decided to paint it blue, instead of its usual white, to help generate awareness of prostate cancer and the Movember movement.

Proud Movember supporters from MICO, Technical Services and Mine Maintenance with the newly refurbished U62 skip bin, painted blue for prostate cancer awareness

U62 goes blue

Razors were put to the side as men grew and groomed their best moustaches for 30 days to raise awareness and funds for some of the biggest health issues faced by

men; prostate cancer, testicular cancer and poor mental health. Movember aims to change the face of men’s health by putt ing a fun twist on these serious issues.

Growing a mo, or sponsoring men who do, starts conversations to actively encourage men to be more open in discussing health issues.

Congratulations to everyone from our north Queensland operations who supported this worthy cause. Check out some of the stylish moes grown by employees across our north Queensland operations. 

Employees grow their support for men’s health (continued)

Warren Hurst, Morgan Skinner, Blain McCormack, Karl Lloyd and Ross Collings from George Fisher Mine Mobile Maintenance, B Crew

2 MINE TO MARKET

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Cristobal Gomez Cortez, Scheduling Engineer, Patrick Taylor, Scheduling Engineer, Tyler Bastian, Scheduling Engineer, Adrian Airey, Scheduler, MICO

Dan Jacobs, Dan Jackson, Graham Diefenbach, Matt Murphy and Simon Freeman from George Fisher Mine, Mobile Maintenance A Crew

Owen Carter, Construction Supervisor, Ernest Henry Mining

David King, Mine Planner, MICO

Rob Peters, Fill and Construction Superintendent, MICO

Simon Pope, Chief Mining Offi cer, Copper Assets North Queensland struts his stuff in front of other contestants in the MICO Best Mo competition

3MINE TO MARKET

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The funding supports local initiatives in Camooweal, Mount Isa, Cloncurry and Townsville

to improve health and education outcomes, access to recreation facilities and community infrastructure to build strong, resilient regional communities.

R ACQ LIFEFLIGH T RESC U E HELICOP T ER

In 2017 we continued our long-term support for the RACQ LifeFlight Rescue Helicopter, which provides highly specialised emergency medical response and retrieval for the critically ill and injured.

This year the service welcomed an upgraded aircraft to the Mount Isa base with a BK117 twin-engine aircraft with night vision capability, winch equipment, capacity for two patients to be transported in most situations, while providing 24/7 coverage for the north west.

The new helicopter has the capability to land directly at the scene, even in rugged terrain, and provide lifesaving medical care to the patient at the incident location.

Throughout 2017 the Mount Isa crew have been busy saving lives with the upgraded helicopter, with 31 rescues carried out from January to September this year.

SOU T HER N GU LF NR M

Through Glencore funding, Southern Gulf NRM have been establishing a conservation corridor for the endangered Carpentarian Grasswren through the preparation and implementation of a plan to minimise wildfi re risk over 200,000 hectares of Grasswren habitat.

This year BirdLife NQ undertook comprehensive surveys of the Carpentarian Grasswren which is vital for monitoring Grasswren populations. Mapping of fi re history in the region has also taken place.

Preparations are in place for controlled burning to commence in 2018 as soon as conditions are most suitable.

RETCAM FOR T HE MOUN T ISA HOSPI TAL

Glencore’s 2017 funding helped purchase a Retcam for the Children’s Ward and

Nursery of the Mount Isa Hospital, for patients who require ophthalmologic eye examinations of the retina.

Previously, these eye examinations required frequent travel to Townsville which had nearest Retcam.

Training in the Retcam has been arranged by the Mount Isa Hospital this year with the Retcam to be fully functional in 2018.

NORT H W EST GY MNAST ICS

Mount Isa’s North West Gymnastics Inc. has renovated a kitchen with Glencore funding which involved demolishing the old crib room, building walls, installing benches, cupboards, sink and plumbing, painting walls and installing appliances.

The next phase of the project involves installing a rock climbing wall with its associated safety equipment, to create an additional recreational activity for the community.

The rock climbing wall is due for completion by the end of 2017.

RACQ LifeFlight welcomed a BK117 twin-engine aircraft with night vision capability to the Mount Isa base

In 2017 more than $1 million in Glencore funding was shared between 16 partner organisations as a part of our commitment to regional communities.

Supporting our communitiesCommunity

4 MINE TO MARKET

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COOT H A R INGA NORT H QU EENSLAND

Cootharinga was awarded Glencore funding to build a professional space for the provision of Allied Health Therapies for people with disability in Mount Isa.

Building renovations commenced in September, which involved installing ramps, wider entry areas, storage cabinetry, air-conditioning, internal painting, the installation of external lighting for security, installation of privacy blinds and appropriate signage.

The Therapy and Mobility Equipment Service will be operational by December 2017.

BOOKS IN HOMES

Primary school students from ten schools within the north Queensland communities of Mount Isa, Cloncurry, Camooweal, Dajarra and Townsville received books to take home and keep, funded through our long-term partnership with Books in Homes.

Through the program every student at these schools receives nine books a

year, over two years, to take home and start building their own home libraries, increasing their exposure to quality reading material.

The program will continue to fund the delivery of books in 2018.

PERC T UCKER REGIONAL GALLERY

This year we continued our partnership with Townsville’s Perc Tucker Regional Gallery. For ten days in September, The Strand was turned into a sculpture exhibition space.

Showcasing 31 sculptures by local, national and international artists, the ninth instalment of Strand Ephemera att racted over 155,500 visitors.

The Glencore Children’s Exhibition, Enchanted - The Luminescent Art of Karen Richards opened at the gallery on 28 October and continues into the New Year. This exhibition is on track to be yet another success, att racting audiences of all ages.

HEA R AND SAY CEN T RE FOR DEA F CHILDREN

Our funding has helped Hear and Say expand operations at its Townsville Centre. Assisting the needs of children with hearing loss across North Queensland, our funding has allowed the Centre to provide an increased level of service, new equipment and occupational therapy services.

NORT HER N AUST R ALIA PR IM A RY HEALT H LIMI T ED

Townsville based Headspace has been provided with funding to renovate and equip a venue to be used by young people for Headspace’s social inclusion program, providing a safe place for young people to engage in practical activities, learn new skills and connect with their community. ‘Shedspace’ is scheduled to open early 2018.

JAMES COOK UNIV ERSI T Y

Work is currently underway on the outfi tt ing of a turtle nursery area with tanks, stands, UV fi lters, skimmers, pumps, heaters and an equipment shed funded through our partnership. The

Dr Roelof Lourens, Paediatric Staff Specialist and Associate Professor Alan Sandford, Executive Director of Medical Service/Executive Director of Clinical Governance from the North West Hospital and Health Service trial the new Retcam

Students from Camooweal State School receive their Books in Homes packs

Kayler Plant, Environment and Heritage Offi cer with Southern Gulf NRM with a group of keen bird watchers, helping to protect the endangered Carpentarian Grasswren

Gymnasts from Mount Isa’s North West Gymnastics are enjoying their gym refurbishments

5MINE TO MARKET

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research outcomes from this initiative will provide a greater understanding of health issues faced by hatchlings and juvenile turtles in north Queensland, and all over the world .

CLONC U R RY SHIRE COUNCIL

Spectators at the Cloncurry Equestrian Centre have enjoyed a vastly improved experience this year thanks to the construction of the new Glencore-funded Entertainment Facility.

Already put to good use since completion in early 2017, the Facility has hosted VIP events, live music, big-screen sports broadcast and off ered improved spectator comfort and weather protection at this year’s Curry Merry Muster, Stockman’s Challenge and C150 celebrations.

CEN TACA RE CLONC U R RY COMMUNI T Y GA RDEN

With major works now completed the Cloncurry Community Garden is evolving

as a variety of school and community groups take part in programs designed to promote healthy living, nutrition, food awareness and community bonding.

Glencore’s funding allowed the installation of a bore and computerised water management systems, composting bins, new security and fencing, garden beds constructed from recycled plastics, and a variety of learning and play facilities.

CLONC U R RY BOW LS CLU B

Cloncurry Bowls Club has refurbished their front entrance with new wheelchair and family friendly access thanks to our funding.

Offi cially opened at the C150 Barefoot Bowls evening in September, the refurbishments will improve access for the local community, and improve the opportunities for the club to host events and tournaments into the future. 

The Hon. Scott Morrison, MP and Dan Brooks, Concentrator Manager Ernest Henry Mining opening the new Cloncurry Bowls Club front entrance

Spectators taking advantage of the new Entertainment Facility at the Cloncurry Equestrian Centre Exhibiting – Your Altered Gaze Returned by artist Vanessa Stanley

Turtle Hatchling – research outcomes shared globally

6 MINE TO MARKET

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Ernest Henry Mining (EHM) Senior Mining Engineer Conor Te Kloot, production engineers Zao Liu

and Tim Purvis, and Orica’s Steve Thomson, Mike Lovitt and Tuan Nguyen developed the winning paper Improving Safety through Technology: Orica Wireless Electronic Blasting System (WEBS) trials at Ernest Henry Mining.

By trialling WEBS detonators in the blasting rings at EHM the group were able to provide proof of concept for wireless blasting in an operating underground mine.

The use of this technology eliminates the need for personnel to access drawpoints to hook up pre-charged rings, improving safety and reducing risk of operational delays.

EHM is the fi rst operation to have trialled the wireless system in an underground environment.

Mount Isa Copper Operations (MICO) Business Analysis Superintendent Jade Bullock accepted the award for Best Presentation for the paper Productivity and Safety Improvements Supported by MST’s

ImPact System at Glencore’s Mount Isa Copper Operations.

ImPact is an underground digital network that that links operators, machinery and supervisors to a tracked system providing opportunities for a range of safety and operational effi ciency improvements.

Simon Pope, Chief Mining Offi cer Copper Operations North Queensland says that the awards refl ect a strong culture of improvement and innovation that ensures Glencore’s North Queensland operations would continue to capitalise on safe production effi ciency improvement opportunities at the mines.

“These awards recognise the incredible amount of hard work our teams do to make continual gains in the key area of safe production. These initiatives and others like them allow us to bring positive change to our operations,” Simon says.

“To have so many of our improvement and innovation projects recognised at such a high profi le industry event is testament to the high quality of the people we have working at our operations in north Queensland.” 

North Queensland Copper take out major awards at national conference

Glencore’s North Queensland Copper team was awarded Best Paper and Best Presentation at the 13th Australasian Institute of Mining and Metallurgy (AusIMM) Underground Operator’s

Conference on the Gold Coast in October.

Jade Bullock, Business Analysis Superintendent Mount Isa Mines

presenting at the conference

Operations

Ernest Henry Mining’s Zao Lui, Mining Production Engineer and Conor Te Kloot, Senior Mining Engineer after being awarded ‘Best Paper’ at the conference

7MINE TO MARKET

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Aeogotheles cristatus (Australian Owlet-Nightjar)

Turnix velox (Litt le Butt on-Quail)

Geophaps plumifera (Spinifex Pidgeon)

Gehyra versicolor (Eastern Tree Dtella)

Chris Wiley, Metserve Ecologist photographed a range of regional wildlife

8 MINE TO MARKET

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Environment Teams conduct local Fauna

surveys In September and October the Mount Isa Mines

(MIM) Environment team carried out fauna surveys on ants, geckos and birds as a part of our ongoing environmental management

commitments.

The aim of the Environmental Information and Monitoring Program (EIMP) survey is to assess and monitor the impacts of sulphur dioxide emissions

from the central processing areas on the surrounding environment.

The fi rst EIMP survey was conducted in 2015 and has been used as a baseline for this year’s survey. The survey will continue to be undertaken biennially.

The number of survey sites has increased from 36 in 2015 to 55 in 2017, and these sites are located across three broad vegetation groups in 5 kilometre, 10 kilometre and 15 kilometre zones from the mine.

Ants, geckos and birds are the focus for the EIMP surveys, as these species are particularly sensitive to sulphur dioxide, and provide the best indication of any changes in the environment that may be occurring.

The survey requires round-the-clock rostering as diff erent types of animals are active at diff erent times of the day.

Ants are collected using small jars buried for four days in a trapping pit and then sent to CSIRO in Darwin for counting and identifi cation under a microscope.

The teams use headlamps to spotlight for geckos between the hours of 10 pm and sunrise, while bird surveys are completed between sunrise and 9 am.

A contracted ecologist assists the team identifying species, both visually and by their calls.

Tamara Groves, Water Planning Advisor says sampling occurs at diff erent times of the year to account for seasonal impacts.

“We collect soil samples in August, and conduct Fauna surveys in September and October, and Flora surveys in March and April after the wet season,” Tamara says.

“We also use satellite imagery to compare changes in vegetation cover for the entire monitoring area between surveys.”

The results for this survey will be compiled in May 2018 once all of the data is collected and will be compared against the baseline study to identify any impacts . 

Strophurus krisalys (Kristin’s Spiny Tail Gecko)

Gehyra robusta (Robust Dtella)

Environment

9MINE TO MARKET

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Final Community Assistance Program funding round announced for 2017 Each year we award hundreds of thousands of dollars in funding to

local community organisations and not-for-profi t groups across north Queensland.

These programs support local events, projects and initiatives that improve the lives of the people

who live and work in north Queensland.

Some of the key recipients of funding from Mount Isa Mines (MIM) include:RSL MOUN T ISA SU B -BR ANCH INC .

On Remembrance Day the RSL Mount Isa Sub-Branch unveiled a new fl agpole and three stainless steel murals of the Army, Navy and Air Force at the entrance to the Mount Isa Lawn Cemetery thanks to a generous contribution from MIM.

The murals remind our community of the returned service personnel who have served in war to protect our country and who now rest in the Mount Isa cemetery.

MOUN T ISA SPR INGT IME MOR NING M A R KET

In October, Commerce North West hosted the Mount Isa Springtime Morning Market in Mount Isa’s central business district with market stalls and live entertainment to boost the local economy.

Sponsored by MIM, the markets provided a free, family-friendly event, encouraging people to buy locally, with some retailers opened for Sunday trade.

Around 1,000 people att ended the markets to enjoy the retail and food stalls, with live entertainment, jumping castles and face painting.

MOUN T ISA CA ROLS BY CAN DLELIGH T

MIM was once again a major sponsor of the annual Mount Isa City Council’s Carols by Candlelight in December to mark the start of the festive season.

Held at Buchanan Park, the annual Christmas Carols drew more than 1,500 people to share in Christmas cheer, while enjoying a variety of performances from local school children and entertainers.

The night culminated with the MIM sponsored fi reworks, which have become

an anticipated Mount Isa Christmas tradition for much of the community.

2018 RONALD MCDONALD HOUSE NORT H QU EENSLAND CH A R I T Y BALL

MIM will continue to support the Ronald McDonald House as a Gold sponsor for the 2018 Ronald McDonald House North Queensland Charity Ball to be held in Mount Isa in February.

The ball raises funds for Townsville’s Ronald McDonald House which provides regional families, including some of our own employees, with a home away from home while their children undergo treatment at the Townsville Hospital.

Some of the key recipients of funding from Ernest Henry Mining (EHM) include:CLONC U R RY COMM UNI T Y CHR IST M AS FEST IVAL

EHM sponsored the community BBQ at the Cloncurry Christmas Festival Carols by Candlelight on Friday 24 November.

The crowd was entertained by the Bouncing Elves and local talent performances, and while rain forced the event indoors at the Cloncurry Community Precinct, spirits weren’t dampened with a festive evening had by all.

The Christmas Festival is Cloncurry’s major community Christmas event each year, and includes carols by candlelight and the community BBQ on the Friday night and Christmas markets over Saturday and Sunday.

QLD POLICE LEGAC Y CHILD SA FET Y H ANDBOOK

The Qld Police Legacy Child Safety Handbook provide students, teachers and parents with useful information on personal safety, healthy living, stranger danger, peer group pressures and drug and alcohol risks.

This year, EHM have sponsored distribution of the Handbook to Cloncurry State School and St Joseph’s Catholic School, Cloncurry.

The Handbook promotes positive approaches to health and wellbeing for our children and uses education to empower positive decision making.

Some of the key recipients of funding from our Townsville operations include:FEST IV E SEASON SU PPORT

Glencore Townsville once again supported the 2017 Christmas appeals of the Mayor of Townsville, Food Relief NQ, the Salvation Army, ACT for Kids, Mission to Seafarers, St Vincent de Paul and the RSPCA.

These appeals ensure the festive season is a much brighter one for many less fortunate residents in our community and will help the RSPCA in coping with an infl ux of unwanted animals – a common occurrence during the Christmas period.

JAMES COOK UNIV ERSI T Y

We continue our support for education with the Glencore Prizes in Engineering and Science and as a contributor to James Cook University Engineering Department’s CN Barton Medal award evening.

SU PPORT ING OU R NEIGHBOU R HOOD SCHOOLS

Each year Glencore supports the awards nights at neighbouring schools Townsville and William Ross State High Schools, Annandale, Oonoonba, Wulguru and Townsville South State Schools and Southern Cross Catholic School.

Our contributions go towards the purchase of book prizes to acknowledge students’ achievements over the year.

ANGEL PAWS INC – 2018 CALENDA R

Each year Angel Paws, a Townsville based charity that specialises in off ering abandoned and rejected animals a second chance in life publishes a calendar to raise funds towards fi nding a permanent solution to the problem of unwanted and homeless animals. It also raises awareness of the importance of responsible pet ownership.  

Community

10 MINE TO MARKET

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Matt O’Neill, Chief Operating Offi cer Copper Assets North Queensland and Stephen Carrington, Treasurer of the Returned & Services League of Australia Mount Isa Sub-Branch Inc.

The Bouncing Elves are a big draw card each year at the Cloncurry Community Christmas Festival

Around 1,000 people att ended Commerce North West’s Mount Isa Springtime Morning Markets, sponsored by Mount Isa Mines

Jonathan Grech, winner of the Glencore Prize in Engineering accepting his award from Graeme Campbell, Refi nery Production Superintendent

11MINE TO MARKET

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Brishan Los, Jason Vlasits, Jared Pigliafi ori, Shawn Enoch, Ross Helle, William Atherinos, Absent Mark Kuzma-Thorpe

Communication key to crew safety performance turnaround

In 2014, the Lead Smelter Sinter Plant’s D Crew had one of the poorest safety records within the Zinc Processing

area. Following a major review of approach, and addressing some key challenges as a cohesive team, D Crew is now the safest crew, achieving two years injury free in September this year.

Shawn Enoch, D crew shift Supervisor says the main contributors to the massive improvement in performance has been learning from experience and the trust the crew has developed for their workmates.

“The team respects each other, we focus on clear communication, and our operator turnover is low which also creates stability,” says Shawn.

The crew is responsible for making and providing a continuous supply of sinter; the product used in the Lead Smelter blast furnace, where sulphur is removed from the feed to make lead metal.

Manual Handling, Confi ned Spaces and Mobile Equipment are just some of the Fatal Hazard Protocols this crew work with daily.

The crew also works with hazardous substances and are required to wear

all personal protective equipment at all times, including respirators. This can present communication challenges, which the crew overcomes by ensuring thorough pre-start communication, and by utilising two-way radios.

Jared Pigliafi ori, Operator D Crew says being part of a close knit crew who look out for each other has been are the core of his crew’s performance turnaround.

“The crew’s willingness to listen to our workmates when it comes to sharing our experience and addressing challenges has been really important,” Jared says. 

Health & Safety

12 MINE TO MARKET

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Ben Baker and Nyle Palmer, Electricians at Mount Isa

Mines removing earths from an 11 kV overhead line

Three Electricians from Mount Isa Mines (MIM) have been upskilled to linesmen as part of Central

Services’ plan to relieve the workload on current linesmen and retain staff .

The training directly addresses challenges we have faced in fi nding and retaining suitably qualifi ed High Voltage (HV) linesmen for our operations, and provides a valuable opportunity for us to develop our workforce.

Kathleen McConachy, Training Coordinator says training for the nationally recognised qualifi cation was customised to meet business needs and industry standards. The entire process was prepared over an eight month period and all participants received recognition for prior learning.

“Each individual’s experience, qualifi cations and training history were reviewed and mapped to the 27 units of competency incorporated into the certifi cate,” Kathleen says.

“A site visit was then conducted by a highly experienced electrical trainer where all evidence was reviewed, challenged and outstanding performance criteria assessed.”

Keith Fisher, Manager Central Engineering says Kathleen McConachy and the Central Services training team need to be commended on their hard work.

“An immense amount of work went into sourcing and coordinating the registered training organisation and preparing trades people for qualifi cation,” Keith says.

HV electrical linesmen are essential for installing, repairing and maintaining

overhead and underground electrical power. The Electrical HV Distribution team is responsible for hundreds of kilometres of power lines extending out from Diamantina Power Station and through to Lake Julius.

Dominic Clark, Superintendent HV Electrical Distribution says putt ing in the eff ort to up skill personnel mitigates business risk and helps retains staff .

“Our own employees proved to hold the required skills, knowledge and att ributes required to obtain the necessary qualifi cation our department required,” Dominic says.

The outcome of the training provided dual trade multi-skilled personnel, greater retention, and reduced turnover. 

Central Services upskill Electricians to Linesmen

Mount Isa Mines Central Services has introduced an innovative new training program designed to develop our trade’s people into multi-skilled personnel.

Our People

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Our People

Patricia Clarke’s StoryUnderground Operator,

Mount Isa MinesPatricia is an underground operator at Mount Isa Mines (MIM) and wanted to challenge

herself and improve her technical skills by joining Mines Rescue in 2017.

“It’s been great for developing problem solving skills and learning to remain calm and productive in

high pressure situations.”

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Patricia is currently the only female member of the Mines Rescue team and that motivates her to succeed further in a male dominated fi eld, but

she certainly didn’t want or expect any form of special treatment or exceptions.

“For me personally, I did feel like I had something to prove to myself. There have been a couple of women in Mine Rescue before me and I hope there will be more to follow, but being the only woman currently in the squad defi nitely gave me the drive to push and overcome any challenges,” Patricia says.

“It’s been great for developing problem solving skills and learning to remain calm and productive in high pressure situations,” Patricia says.

The highlight so far of Patricia’s experience in Mines Rescue is the team environment created by the Mine Rescue Supervisors.

“Ron Pippenbacher and Ron Pickering are dedicated and inspirational leaders and they are the heart of Mine Rescue here. Their knowledge is incredible and they create such a positive and supportive training environment,” Patricia says.

The most challenging experience of the Mine Rescue Rookie Course was walking from 17 level of R62 underground, up the decline to the portal entry wearing full breathing apparatus and the usual underground kit, weighing a total of about 20 kilograms.

“It took us about 2 hours and 20 minutes. It was hot, steep, and I think the blisters on my heels popped about 15 minutes in. When we fi nally saw day light ahead, there was real a sense of achievement amongst us. There were high fi ves all round and I think it really set the tone for the rest of the 2017 Rookie Course,” Patricia says.

Patricia grew up in Weipa and went to High School and University on the Gold Coast. She has lived in a number towns since then but Mount Isa is the one that feels like home.

As a shift worker, Patricia works four days on, four days off . This time off allows her to enjoy an active lifestyle and relish her passion for health and fi tness. She regularly wakeboards, horse rides and goes to the gym.

For anyone interested in becoming involved in Mines Rescue Patricia’s advice would be to start with a chat with the squad members and fi nd out what it’s all about.

“It’s defi nitely not for everyone, but if you don’t ask you won’t know. I would also recommend to get yourself fi t. Head to the gym or go for a run to ensure you are in shape,” Patricia says.

Ron Pickering, Supervisor Mine Rescue says Patricia is a welcomed member to the Mine Rescue Team and that she was up to any challenge that was put to her.

“In my time in Mine Rescue, there has never been a woman join the squad who hasn’t been able to keep up with the men when it comes to performing the tasks required,” Ron says.

The Mount Isa Mines Mine Rescue Rookie Course is a 20 day introduction to the basic fundamentals of rescue. Rookies learn to operate in Drager BG4 breathing apparatus, basic Firefi ghting, Gas Detection, Road Crash Rescue (Jaws of Life), Airbag Rescue and Vertical Rescue as well as Advanced First Aid. 

Patricia Clark performing vertical rescue drill with causality and fellow rookie

Ryan Patwaui as part of the Mines Rescue Rookie Course 2017

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The real importance

of safety and mental health

In November, explosives expert Darren Flanagan visited our North Queensland operations to share

his experience responding to the 2006 Beaconsfi eld Mine Disaster.

In April 2006 a 2.2 magnitude earthquake occurred near the Beaconsfi eld Mine. At the time, 17 miners, including Larry Knight, Todd Russell and Brant Webb, were working almost a kilometre below the surface.

The earthquake caused a rock fall underground, which fatally injured Larry and trapped Brant and Todd underground for two weeks.

Darren was the Explosives Technician who skilfully blasted a tunnel to reach the trapped men using small amounts of explosives.

Darren recounted what it was like to be around the families of the miners involved in the incident, and the pressure felt by all to return those trapped underground to their loved ones.

“There was so much at stake – the slightest miscalculation could see the roof collapsing in on them [Brant and Todd],” Darren said.

Darren’s harrowing experience at Beaconsfi eld is an important lesson in how safety failures can have impacts that reverberate through a community and leave an indelible imprint in the lives of those responding to or on the periphery of an incident.

“You always have to be alert and looking for the risks around you,” Darren says.

“The risks aren’t always ones we can see either, we need to look out for one another and you shouldn’t be afraid to get help if you need it.

“At the end of the day we all want to go home to our families.” 

Aaron Harrison, Underground Manager, Ernest Henry Mining with Darren Flanagan

Tamara Groves, Water Planning Advisor, Mount Isa Mines collecting a water sample

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Typically between October and March each year, north and north west Queensland experience severe

and unpredictable weather, with at least one cyclone expected to cross the coast.

This year the Bureau of Meteorology has predicted a normal wet season across northern Australia with average median rainfall from November 2017 to January 2018.

Our Environment and Operations teams have been busy carrying out regular inspections and maintenance to ensure infrastructure is operating with appropriate capacity to manage rainfall events, minimising the potential for water to discharge from our sites.

Each of our sites have a unique set of challenges to prepare for the wet season.

Sarah Jory, Environmental Advisor for Mount Isa Mines says the Mount Isa lease has a vast network of ponds, drainage lines and pumping infrastructure to manage and contain stormwater onsite; part of a massive $40 million improvement project completed in 2016.

“The stormwater infrastructure is inspected on a routine basis including dam integrity, pumping infrastructure, pipelines/drainage and monitoring equipment to ensure the containment system is ready for rainfall at any time,” Sarah says.

“Each of our 37 authorised release locations have a respective Trigger Action Response Plan which details the roles and responsibilities of personnel to ensure the system is monitored and managed to reduce the risk of release from site.

“Preparations are currently underway for the installation of further monitoring and automated control systems across site

next year to further improve wet weather response onsite.“

Similar monitoring has been undertaken at Ernest Henry Mining (EHM) near Cloncurry.

Phil McCann, Environmental Engineer EHM says inspections have been carried out across EHM and the Mount Margaret sites to ensure risks are minimal during a signifi cant rain event.

“Prior to the wet season the Environment team conducted inspections to identify any issues which might aff ect operations or contribute to off site discharges and potential non-compliances,” Phil says.

“We make sure to examine sediment dams, drainage lines, bunding, stormwater weirs and automatic samplers.

“This year we have four new onsite water monitoring stations. These stations keep track of storage capacity and levels of the dams to ensure we are meeting requirements and are prepared for heavy rainfall. They also collect data which can help us predict how likely and how much rain we will receive which is extremely useful.”

Justin May, Senior Environmental Advisor Townsville Operations says the wet season preparations at the Copper Refi nery and the Port facility have been carried out thoroughly across all areas.

“The wet season preparation works for our Townsville sites have involved ensuring drains and sumps are clean, checking sump pumps are in operation, and confi rming waste storage areas are appropriately maintained,” Justin says.

“We are well placed for the coming wet season.” 

Glencore prepared for the wet season

Every year our environmental teams undertake a scheduled pre-wet season program to prepare our sites for seasonal storms.

Environment

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Competitors and their families camped on the banks at Black Rock, Lake Moondarra enjoying a relaxing weekend by the water. Spectators were kept entertained

with an action packed agenda both on and off the water while those who chose to fi sh took to the lake.

Over 300 sleepy cod, barramundi, sooty grunters, longtoms and catfi sh were lured onto the shores of Lake Moondarra over the weekend with an impressive catch from Joshua Moren reeling in a 26.7 kilogram barramundi breaking the previous record set 10 years ago.

Saturday kicked off with the Remote Blinder Boys Lure Casting Competition, yabby races, a volleyball competition and the hotly contested Commerce North West Dragon Boat Regatt a Corporate Challenge.

Mount Isa Mines (MIM) hosted two dragon boat teams in the Corporate Challenge, George Fisher Mine’s UB3.1 and Mount Isa Copper Operations (MICO) Dreamboat Dragonboat, with both teams putt ing up spirited challenges in the heats however neither made it through to the fi nals.

Not all was lost for the MIM teams as the MICO Dreamboat Dragonboat picked up the best dressed accolade for their Mexican themed att ire featuring some interesting mos, ponchos and sombreros. Floorworx sailed home to take out the winning Dragon Boat Regatt a title for 2017.

The Mount Isa Mines community stall had a selection of bucket hats, caps, water bott les, sunscreen, zinc, lip balm, beach balls and glow products on off er for a gold coin donation with all proceeds benefi ting the Mount Isa Fish Stocking Group.

Event Manager Jeff Magnus said the Lake Moondarra Fishing Classic was once again a great success thanks to the support of local businesses and the community.

“It has been another outstanding Fishing Classic for Mount Isa. The support from our sponsors was amazing again, the record weight barramundi was a highlight and so was the record score by the Champion Senior Angler, Nicholas Thinee.”

Saturday evening welcomed the spectacular fi reworks display while local band Bulldust entertained the crowd late into the night.

MICO’s Dreamboat Dragonboat team won the Best Dressed Team for their Mexican fi esta with ponchos and sombreros in the Dragon Boat Regatt a

Fishing Classic winners Nick Thinee and Michelle Ball were presented with Senior Champion Male Angler and Senior Champion Female Angler titles for 2017, and Junior Champion Angler went to Coby Gofton.

As the sun set on the competition for another year, Bessie once again eluded avid anglers keeping the challenge well alive for another year.  

George Fisher Mine’s UB3.1 dragon boat team progressed through the heats

Handing out some handy hats, water bott les and sunscreen from Mount Isa Mines: Morgan Fenwick, Environmental Advisor, Dave Logan, Environmental Coordinator, Anita Bonnici, Occupational Hygienist and Dianne Smith, Occupational Hygiene Technician

Massive barra makes for a record-breaking catchTwo hundred and ninety-seven competitors tackled the warm October conditions for their chance to hook

‘Bessie’, the $50,000 tagged barramundi at the 2017 Clancy Corporation Lake Moondarra Fishing Classic.

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Mutual Aid Agreements improving emergency response across the North West Minerals Province

Mines Rescue and Emergency Response Teams from across the North West Minerals Province met at Ernest Henry Mining (EHM) in October to begin developing formal Mutual Aid Agreements (MAAs).

MAAs are designed to boost the mining industry’s emergency response capability across

the region and break down the administrative and logistical barriers that can hinder operations from helping one another during critical incidents.

The agreements will address a range of issues, from how to safely and quickly bring uninducted personnel on to site to assist in the event of a critical incident, to the logistical challenge of transporting teams between operations up to several hundred kilometres apart.

They also provide a framework to capitalise on practical opportunities arising from increased access to the wide range of equipment, skill sets and expertise off ered by the larger pool of responders.

The development of MAAs began in December 2016 when EHM hosted a forum att ended by Department of Natural Resources and Mines, Queensland Police

Service and the Queensland Fire and Rescue Service and representatives from mines across north Queensland.

In-principle agreements were reached and since then emergency response teams have been developing an understanding of how the MAAs will challenge and benefi t them, in preparation for the development of formal agreements.

Jeremy Grace, Emergency Management Advisor EHM explains how even basic cooperation is benefi cial to the rescue teams across north-west Queensland.

“We are developing shared training calendars, and reaching agreements on participation and cross-site training. This has potential to improve skilling across the teams, and also improve each individual’s competency and confi dence,” Jeremy says.

“If we have team members who are not available for training due to rostering or operational requirements, we will be able to access similar training at other sites

which will keep our training compliance up, and also spread knowledge and skills between sites more eff ectively that we have been able to in the past.

“This is a signifi cant practical step made possible by the introduction of the MAAs.”

Graham Houldsworth, Principal Safety and Training Advisor North Queensland Copper Assets says that the development of MAAs is benefi cial to operations across the North West Minerals Province.

“On-site emergency response capacity is critical in a region like the North West Minerals Province where remote operations may need to be self-suffi cient for some time in the event of an emergency incident,” Graham says.

“By formalising MAAs and establishing a network of potential assistance from other specialist mines rescue and emergency response teams, the industry as whole is bett er served in terms of safety and incident response.” 

Neil Williams, FMR Resources, Dallas Hambrecht, Cannington South 32, Pippy Pippenbacher, Supervisor Mines Rescue Mount Isa Mines, Graham Hills, Superintendent Health and Emergency Mount Isa Mines, Jeremy Grace, Emergency Management Advisor Ernest Henry Mining and Ronald Pickering, Supervisor Mines Rescue Mount Isa Mines

Health & Safety

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Participants recently celebrated the successful completion of the 2017 program, which saw more than 20 senior students from Good Shepherd Catholic College, Spinifex State College

and Cloncurry State High School matched with a compatible female mentor for professional development and support throughout the year.

Having a trusted mentor off ers young women an invaluable insight into organisational and professional life, and helps students plan their future careers.

Throughout the program, students received individual support, advice, and guidance from their mentor in an occupation of their choice as well as the opportunity to complete work experience onsite.

Leanne Ryder, Human Resources Manager for Glencore’s North Queensland Copper Assets works closely with the local secondary schools and has championed the program from inception.

“As a major employer in north Queensland, we are committ ed to providing employment opportunities and pathways for local youth and supporting careers for women in mining,” Leanne says.

“This program is one way we can make a positive impact on gender diversity in the resources sector while giving young women in our community exposure to a wide range of mining professions.

“One-on-on career coaching not only benefi ts the mentees but also provides our mentors with an invaluable leadership development opportunity.

“Coupled with supportive working practices and policies at a site level, we foster an environment that encourages women to excel in a historically male dominated industry.”

The Girls for Mining Mentorship Program will continue in 2018. 

Our People

FIONA PASCOE AND LINSEY JACKSON

“After school there are multiple pathways into the job market, mining or otherwise,” Fiona says.

“This program can help shape crucial decisions surrounding university studies, apprenticeships and entry level options.

“During the school holidays I arranged work experience for my mentee Linsey, within my department and in town at an external business.

“Linsey really took to the fast paced environment and demonstrated a high level of enthusiasm and aptitude which will serve her well in the future.”

Year 12 Spinifex State College student Linsey Jackson was keen to join the program to broaden her network.

“I knew the program would be a good opportunity to learn more about the mining industry and to meet a supportive group of people,” Linsey says.

“I’ve had an amazing few months working closely with Fiona and I’ve learnt so much about the industry and Human Resources.

“I was also fortunate enough to secure some work experience at George Fisher Mine, which I hope will set me in good stead for obtaining more work experience before going to study a Bachelor of Business.”

Mining women mentor and inspire local students

Glencore’s experienced mining industry professionals partnered with local Mount Isa and Cloncurry high school girls for the 2017 Girls for Mining Mentoring Program, currently in its second year.

Fiona Pascoe, Human Resources Superintendent Zinc Assets

North Queensland and Linsey Jackson

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“Julia, my mentor, was very encouraging and determined;

it was great gett ing to meet with her and the health professionals

she works alongside.” – LLADYSSA DOUGLAS

CORDELL W ILLET TS AND SA R A H BU R KE

Sarah Burke, Administration Assistant Copper Smelter and fi rst time mentor says she understands that there is a mutual benefi t for both the mentor and mentees involved in the program.

“Passing on my knowledge and helping others has been so rewarding for my own personal and professional development and I am keen to continue my involvement in the program for years to come,” Sarah says.

“On a personal note, as a mum I’m grateful for programs like this and for companies like Glencore that actively engage students at an age when they are making critical life choices about their future careers.”

Cordell Willett s, year 12, Spinifex State College says she joined the mentorship program because she would like to work in the mining industry after graduation.

“It’s been a great experience, I’ve learnt a lot and the work environment and people are really supportive,” Cordell says.

“I catch up with my mentor on a weekly basis and get to be involved in administrative duties at the copper Smelter such as learning how to process leave requests, draft professional workforce emails and enter timesheets.

“I’m currently applying for Glencore’s 2018 School Leavers Program and my mentor has been really supportive by helping me prepare a cover lett er and resume.”

LLADYSSA DOUGLAS ANDJ U LIA M ANSFIELD

Julia Mansfi eld, Health Coordinator, Ernest Henry Mining says sharing her knowledge and experience in both Occupational Health and the mining environment has been easy.

“My mentee started the program knowing she wanted pursue a career in nursing,” Julia says.

“In turn, our conversations fl owed easily, given our shared passion for Health and empowering others. I shared insight into the technical aspects of the Clinic Nurse role, covered our mine site health systems and also mentored her from the perspective of a team leader.

“With end of year exams and graduation looming, my mentorship evolved to a more supportive role, discussing techniques to alleviate and manage exam related anxiety and stress with Lladyssa over the phone.”

Year 12 Cloncurry State High School student Lladyssa Douglas wants to pursue a nursing degree in the near future.

“I’ve learnt a lot about the importance of health in the mining industry,” Lladyssa says.

“Previously, I hadn’t considered a career in mining, but this program has inspired me to be more open-minded about possible options. Julia, my mentor, was very encouraging and determined; it was great gett ing to meet with her and the health professionals she works alongside.

“Following this experience I would defi nitely consider mining as a viable career pathway into the health industry.”

Lladyssa Douglas and Julia Mansfi eld, Health Coordinator Ernest Henry Mining

Cordell Willett s and Sarah Burke, Administration Assistant Copper Smelter

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Glencore hosting JCU information

technology interns

Four James Cook University (JCU) students completed 12 day internships during November and December,

working on projects with our Information Systems and Technology (IS&T) team in Townsville.

The interns were tasked with developing an online rostering system for our IS&T Service Desk staff , many of whom are also students contracted by JCU to work on the Service Desk on a casual basis while studying.

The system developed by the interns will improve the ability for both casual employees and Glencore IS&T to manage rostering and availability, an important consideration for students as they navigate busy or stressful periods during the semester.

Internships fall under JCU and Glencore’s Work Integrated Learning (WIL) program, which is designed to develop and integrate employability skills into study programs.

Leanne Ryder, Manager Human Resources Glencore Copper Assets North Queensland explains that the internships under the WIL program are mutually benefi cial.

“Students benefi t from exposure to professional environments and the chance to apply what they have been learning in their course on real world projects, and we are able to build a talent pipeline of local potential for our Vacation and Graduate Programs,” Leanne says. 

James Cook University students Angelo Minchio, Ashlee Ryland, Jack Chilby (seated) and Bruce Maddison enjoyed real world work experience on projects with Glencore’s IS&T Service Desk

Our People

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Successful Lead Smelter shutdown and furnace

crucible rebuild Major works on the Mount Isa Lead Smelter were completed

ahead of schedule and under budget during the scheduled 10 day October shutdown.

Alongside routine maintenance tasks, Maintenance and Project teams relined the furnace

crucible and realigned the furnace jackets – the fi rst time these works had been scheduled since 2013.

The furnace crucible is the chamber that holds molten materials during the smelting process, and the furnace jackets are water infused chambers that cool and protect the integrity of the furnace which generates temperatures of up to 1,180 degrees.

The success of the shutdown project is a result of careful planning by the Lead Smelter teams, and the successful engagement of specialist contractors assisting with parts of the job.

The relining was carried out with the assistance of Galway Refractories who provided precast refractory blocks which act as wear lining in the crucible, and experienced personal during the installation phase of the shutdown.

William Scotney, Operations Superintendent says the success of the smelting operations relied on eff ective scheduled maintenance to ensure ongoing reliability.

“It is critical to carry out these activities on a periodic basis to ensure the optimum performance of the furnace,” William says.

The skill and commitment of both staff and our contractors ensured the preparation for, and execution of, the reline and alignment of the jackets went as smoothly as possible.

“Every person involved in the reline work should be proud of what they achieved during the project, including the fact that we accomplished this work incident free,” William says.

The realignment of the furnace jackets and reline of the furnace crucible is expected to last for 10 years. 

Digging out the old liner

Operations

Placing the fi rst two new liners in the reline

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Quick thinking work mates save a life at home

It was his reliable character coupled with a close-knit, observant work crew that ultimately saved

the life of Mike Bangs, Copper Concentrator Operator, when he suff ered complications to a pre-existing condition and failed to turn up for his shift earlier this year.

For most of his adult life Mike has lived with epilepsy, a neurological disorder he largely controls with medication. However contracting the fl u complicated his condition, causing fl ow on health impacts which ultimately threatened his life.

When Mike didn’t show at the usual time for the start of his shift one day, his unexplained absence stood out to his work mates as completely out of character, and being aware of his medical condition,

they acted quickly out of concern. Mike’s work mates raised the alarm with their Supervisor and sent someone to his home immediately.

Their concerns were not unfounded; Mike’s work mates found him unresponsive in his home. It appeared he had had a seizure just before he was due to leave for work.

Following 12 days in hospital, six of which were spent in an induced coma, and several weeks in recovery, Mike is back at work and grateful for the level of concern his switched-on colleagues showed for his welfare.

“My workmates saved my life, there is no two ways about it; they didn’t dismiss my absence, acted quickly, went to my home and got help,” says Mike.

“I can’t thank them enough, and my family in New Zealand also want to express gratitude for the quick thinking of my crew.

“The level of concern they displayed is overwhelming, even people from diff erent areas of the concentrator continue to check in and ask me how I’m going; we truly are a community and it’s important to look out for each other.”

At work and in society in general, everyone has the authority to speak up over issues that impact our health and wellbeing, and the safety of others. Whether that’s stopping an unsafe job, checking in with a colleague to see if they’re okay, or escalating concerns for someone else’s wellbeing. These actions can save lives. 

Mike Bangs, Copper Concentrator Operator (centre) wants to thank his colleagues, Frank Tutt le, Copper Concentrator Operator (left), Ian Downs, Supervisor Copper Concentrator (right), Kurt Dunn, Acting Supervisor Copper Concentrator (not pictured) and Ian Spyrou, Copper Smelter Operator (not pictured) who each played an important role in saving his life

Health & Safety

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Here, we take a closer look at one of our charities making a real diff erence in our communities.

BLU E CA RE

Serving the Mount Isa and Cloncurry communities for more than 50 years.

Blue Care is Queensland’s largest not-for-profi t provider of aged care living, help at home, respite support and retirement living and has been operating in Mount Isa and Cloncurry since 1966.

Blue Care aims to see their clients happy, healthy and safe in the place where they feel most comfortable – in their own home, surrounded by loved ones – family, friends and special memories.

Community support, such as our Workplace Giving Program, helps Blue Care reach out to our Mount Isa and Cloncurry communities through some 1000 home visits each month. These donations help bridge the gap between government funding and the ever

increasing costs of high quality care, especially in remote areas.

Helen Davis, Community Service Manager for Blue Care Mount Isa and Cloncurry says her team off er an essential service to the community by providing person centred care to many clients who are keen to retain their independence and stay in their homes.

“Our Mount Isa and Cloncurry teams are ingrained in the community, with many of our staff providing nursing to two or three generations”, Helen says.

“Donations through avenues like Workplace Giving help us provide our clients comfort in their home with

litt le extras like pressure matt resses, wheelchairs and electric beds, when they are not able to fund these items themselves.

“We also like to provide holistic care, looking after their wellbeing through social enrichment and experiences, such as our recent weekend trip from Mount Isa to Richmond – something that was only made possible through fundraising and generous donations.”

Blue Care provides services from Thursday Island down to Coolangatt a on the Queensland border and as far west as Charleville and Mount Isa to more than 460 locations across Queensland. To learn more about the essential work Blue Care do or to fi nd out how you or your family can access their services, please visit www.bluecare.org.au.

Workplace giving is a simple yet powerful way for our employees to make a diff erence to the lives of so many people in need while going about their daily work. 

HOW DO I GET IN VOLV ED?

Simply fi ll out the Workplace Giving Program form available on your site intranet, or contact the Payroll offi ce on 07 4744 8972. It only takes fi ve minutes to sign up, and any donation over $2 is tax deductible.

A closer look at Workplace GivingGlencore’s North Queensland Workplace Giving Program is a simple way for our employees to make

regular, tax deductible donations to any of our 11 charities through automatic payroll deductions.

Blue Care believe life is about making memories. Phil Gibson, Eric Bradford, Registered Nurse Robin

Tully and Charlie Dowler spott ed a camel on their way from Richmond

BLU E CA RE GO T HE EX T R A MILE

After a year of tireless campaigning and fundraising staff and volunteers from the Cloncurry and Mount Isa Blue Care Community Centres were able to treat some of their clients to an outback weekend away for respite and adventure.

Travelling from Mount Isa to Richmond the group experienced some of outback Queensland’s most iconic treasures, including Julia Creek’s rich history and Richmond’s famous Kronosaurus Corner museum.

The group enjoyed site seeing, wonderful dining experiences, shared stories together, delighted in sing-alongs and enjoyed great company, all within the safe and supportive environment of the Blue Care network.

Blue Care supports residents and clients to continue to do the things they love. The staff and volunteers are like an extended family that go the extra mile for their clients, ensuring they live life their way by supporting their individual goals and objectives.

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Glencore gets jolly with

annual family Christmas

partiesIn October and November the Glencore North Queensland operations celebrated the end of the year with work Christmas parties held in

Mount Isa, Cloncurry and Townsville.

These parties were family friendly with a range of entertainment for children including a visit from a special someone who travelled all the way from the North Pole. There was also lots of delicious food and some sweet treats.

These Christmas parties off er an excellent opportunity for us to thank our employees for all their hard work throughout the year as well as share a litt le bit of Christmas j oy with family and colleagues.

We wish everyone a very happy and safe Christmas. 

Ashlee Kelso, Graham Murphy and Jessica Zappala

Bob and Judy Griffi n

Brian Rasmussen, Rodeny Somerfi eld and Scott Pascoe

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Alex Edwards, Jason Beaumont and Mike HeathEmily Sprenkeler and Santa

Alex and Vanessa Sexton

Tim Wrigley and Laura SwanSanta and Trae McGovern

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The Yalinatoba FamilyErin Dean and Jess Wall

Jamie Saunders and Leonie Ferrida with George and Daniel SaundersDanny Gitsham, Hori Hema, and Josh Hema

Dominic, Laura and baby Ellie JacksonCatherine Abdoo, Grace Gilmore, Colin Gray, Wade Lobegeige, Danii, Carly and Aimee Lobegeiger

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Noel Kimlin and Paul Taylor

Vicky Chang and Thomas Farrelly

Britt ney, Kerrie, Kirra, Annett e, Jasmin

Mr and Mrs Claus Nadia and Scott Foster

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NQ Environment Forum held at Ernest

Henry Mining

Environment teams from Glencore’s regional operations converged at Ernest Henry Mining (EHM) for the north Queensland Enviro Forum

and Groundwater Workshop in October.

Staff from Mount Isa Mines, Lady Lorett a, Ernest Henry Mining and Townsville’s Port and Refi nery operations spent the three day forum engaged in a range of workshops, technical presentations, regulatory sessions and departmental goal sett ing.

The forums are also an opportunity for staff from across north Queensland the opportunity to come together, network and share ideas and knowledge face-to-face, fi nding effi ciencies and sharing new ways to tackle familiar problems.

Grace Maswaya, Environmental Assurance Coordinator Mount Isa Mines organised the forum and says a key benefi t was bringing everyone together to get on the same page regarding legal and compliance requirements.

“Along with the technical elements of the forum, we had a question and answer session on our obligations under the Environment Protection Act 1994, and updates on upcoming legislative changes,” Grace says.

“These are important to get right as strong environmental stewardship is a priority for the company, and a part of our commitment to our communities.”

The team also participated in technical sessions on groundwater, an EHM site tour and developed a departmental vision with aligned team goals. 

Enviro Forum participants inspecting the rehabilitation underway on Ernest Henry Mining’s North Waste Rock Dump

Phil McCann, Environmental Engineer Ernest Henry Mining leading a technical session at the NQ Enviro Forum

Environment

Ernest Henry Mine hosts Neighbours Dinner

On Tuesday 5 December Ernest Henry Mine (EHM) hosted its 2017 Neighbours Dinner at the Gidgee Inn in Cloncurry.

The dinner is held annually and brings together key EHM staff with neighbouring pastoralists. It’s a valuable opportunity to build relationships and discuss joint matt ers of interest.

Environmental issues are often key points of discussion, including water and weed management, and our wet season preparations.

During the year we have structured opportunities to engage with all of our stakeholders, but the Neighbour’s Dinner is an opportunity to catch up in a less formal environment.

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Health & Safety

EHM harnesses fall protection experts for practical safety lesson

Ernest Henry Mining (EHM) hosted a series of practical information and demonstration sessions around fall

protection and Working at Heights hazard protocols in October.

The demonstrations, run by experts from 3M, Alliance Safety and Sala used a custom trailer fi tt ed with a rig that replicates the forces at play in incidents involving fall protection equipment. The sessions emphasised the importance of having the appropriate equipment and wearing it correctly to reduce the chance of injury.

Working at Heights is one of Glencore’s key Fatal Hazard Protocols (FHPs) and is managed by corresponding Life Saving Behaviours.

A Working at Heights environment is one in which the worker is more than 1.8 metres

above the ground, and as such requires the use of appropriate fall protection equipment.

Denzil Cowen, Safety Advisor says Working at Heights is one of the most important FHPs at EHM.

“Working at Heights is identifi ed as the one of the most fatal safety hazards facing our workforce,” Denzil says.

“Not only is the need to work at heights commonplace across the mining industry, but without practical demonstrations it is hard to convey how quickly a falling object builds energy which can lead to serious injury or even death in the event of an uncontrolled incident.

“Bringing the 3M trailer to site means we get to show teams that perform duties under the Working at Heights protocols the practical consequences of using the correct

or incorrect equipment, and using it in the way it was intended.

“It’s a jarring demonstration to say the least and brings home the importance for the crews in correct sizing, gear selection and operation.”

Dan Brooks, Concentrator Manager says having practical demonstrations is a very useful way to safely connect our team to the consequences of gett ing height safety wrong.

“We are approaching the end of the year, so now more than ever, it is critically important we look after ourselves so we can enjoy the festive season doing what we love with our friends and family.

“These type of initiatives help keep us switched-on, and aware of our FHP’s and Life Saving Behaviours.” 

Demonstrating what happens when 100 kilograms of weight falls from a height

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at a glanceWith a global footprint of 150 assets in more than 50 countries, Glencore has a unique business model which covers diverse products, activities

and locations along the entire commodity chain. We produce and market more than 90 commodities

including metals and minerals, energy and agricultural products. Here, we take a look at Glencore

sites, outside of our north Queensland operations, which make

up our vast and diverse business.

FAST FAC TS

Location: 12 kilometres from Clermont in central Queensland

Produces: Thermal Coal

Annual production capacity: 12 million tonnes of saleable thermal coal

Employees: > 550

Commenced mining: 2010

Coal generates over 40% of the world’s electricity and is used in production of 70% of the world’s steel

For more information about Clermont Open Cut visit www.glencore.com.au

Follow Glencore on social media:

Dump trucks forming the Go Line at Clermont Open Cut Mine

Clermont Open Cut Mine Mine produces 12 million tonnes of saleable thermal coal annually

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Glencore Coal’s Clermont mine in central Queensland’s Bowen Basin is a large-scale open cut

operation.

One of 17 operating mines in our Australian coal business, the largest producer in the country, Clermont Open Cut is located 12 kilometres from the township of the same name and about 280 kilometres south-west of Mackay.

Rumour has it that the coal mine was an accidental discovery. As the story goes, exploration teams were looking for gold when they found the coal resource, which represents a total reserve of approximately 125 million tonnes.

Clermont delivered its fi rst coal in April 2010 under then owner, Rio Tinto, and now employs more than 550 people on site, 60 per cent of whom live locally.

Glencore took over operational management in June 2014 after completing an acquisition of the mine with JV partner Sumitomo Corporation.

Clermont is managed by Glencore on behalf of a joint venture between Glencore and Sumitomo (25.05% each), Mitsubishi Development Pty Ltd (31.4%), J-Power Australia Pty Ltd (15%) and JCD Australia Pty Ltd (3.5%).

Clermont produces more than 12 million tonnes of saleable thermal coal each year.

The resource is recovered from the Wolfgang seam, which is typically between 35 and 40 metres thick.

Coal is processed at the site and then transported 13 kilometres by an overland conveyor to the mine’s stockpile and rail loading facilities. From here, the coal is delivered to Dalrymple Bay Coal Terminal at Mackay, primarily for export to Japan.

Since taking over operations, Glencore has also focussed on managing impacts.

A comprehensive monitoring network is in place to provide real-time information on air quality and noise, while progressive rehabilitation is now incorporated into day-to-day mining operations.

As a result, Clermont has successfully rehabilitated 221 hectares since January

2015, or more than 50 per cent of the land disturbed by mining operations.

Clermont has also invested more than $400,000 in local community partnerships during 2017, including awarding student bursaries to three scholars at the local Clermont State High School, assisting the Clermont Kindergarten and Day Care Centre with compliance upgrades, as well providing funds for an outside garden area as part of a new aged-care facility planned for the Clermont Hospital.

One of the most signifi cant partnerships has been the Clermont Aboriginal Community Development Fund (ACDF), which was established as part of an agreement between the Wangan and Jagalingou Traditional Owners and Glencore.

A major initiative of the ACDF has been the introduction of an Indigenous Land Ranger program.

The course provides students with a Certifi cate II in Conservation & Land Management, giving them practical instruction on relevant land conservation skills, including seed collection, plant and animal recognition, weed and pest controls, fi rst aid, chemicals use, indigenous cultural management and practices, parks maintenance and industry work practices.

Clermont is also a trailblazer in the area of employee welfare.

The site is the fi rst Australian coal mine to introduce the Mates in Mining program, which seeks to bring workers together to tackle the issue of suicide and mental health.

All employees are given basic instruction on mental health issues while others with the capacity to be a “connector” get more advanced training.

The connectors work side-by-side with colleagues and are trained to detect those signs that a colleague might be in distress.

Workers found to be suff ering serious issues are then directed to professionals who can off er counselling or more advanced assistance.

Clermont Open Cut Mine

Queensland, Australia

Clermont Open Cut Mine located 12 kilometres from Clermont,

central Queensland

Clermont Open Cut Mine is a truck and shovel operation

Clermont Open Cut Mine is a Mates in Mining accredited site: supporting mental health and suicide awareness

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Our employees who reached long service milestones with the company have been

recognised at special anniversary dinners in our Mount Isa Mines, Townsville Copper Refi nery and Port Operations.

Employees were acknowledged for their dedication to the company celebrating either 20, 30 or 40 years of service with the company.

The dinners are an opportunity for the company to recognise the hard work and commitment of our employees throughout their careers and celebrate their achievements with their partners and colleagues.

With a combined total of 930 years’ service, employees were acknowledged and thanked for their signifi cant contribution to the Townsville Copper Refi nery, Port Operations and Mount Isa Mines over the years. 

CONGR AT U LAT IONS TO T HE FOLLOW ING TOW NSV ILLE COPPER REFINERY AND PORT OPER AT IONS EMPLOY EES:

David Zammitt (20 years)Warren Johnson (20 years)Peter Borg (20 years)Giordano Laguna (30 years)Peter Balanzatequi (30 years)Mark Sloan (30 years)Allan Flynn (40 years)Allan Green (40 years)Mark Hansell (40 years)Russell Gustavson (40 years)

CONGR AT U LAT IONS TO T HE FOLLOW ING MOUN T ISA MINES EMPLOY EES:

Brett Coleman (20 years)Andrew Mclean (20 years)Paul Ryan (20 years)Brian Webb (20 years)Rodney McDonald (20 years)Mick Lehtonen (20 years)Richard Kolody (20 years)Milton Manner (20 years)Phillip Hatherell (20 years)Cecile Edmonds (20 years)Maryann Wipaki (20 years)David Loft (20 years)Mark De Berg (30 years)Daryl Richards (30 years)Murray Smith (30 years)Neil Scrimgeour (30 years)Paul Marten (30 years)Tony Buchbach (30 years)Graham Black (40 years)Stan Engman (40 years)Taito Lavia (40 years)Nap Michael (40 years)Keith Fisher (40 years)

Celebrating service milestones in Townsville from left: Mark Hansell (Port Operations), Giordano Laguna, Peter Balanzatequi (CRL), David Zammitt (Port Operations), Warren Johnson (CRL)Seated: Russell Gustavson and Allan Flynn (CRL)Absent: Peter Borg, Mark Sloan and Allan Green

Mount Isa service milestones – from left: Simon Pope, Chief Mining Offi cer, NQ Copper Operations, Brian Webb, Stan Engman, Matt Fangrath, Rodney McDonald, Andrew McLean, Michael Lehtonen, Darryl Richards, Paul Ryan, Matt O’Neill, Chief Operating Offi cer, NQ Copper OperationsSeated: Graham Black, Mark De Berg, Murray Smith

Celebrating in Mount Isa – from left: Richard Harvey, Chief Processing Offi cer, NQ Copper Operations, Tony Buchbach, David Loft, Maryann Wipaki, General Manger HSEC NQ, Phil Hatherell, Richard Kolody, Milton Manner, Matt O’Neill, Chief Operating Offi cer, NQ Copper OperationsSeated: Tatio Lavia, Cecile Edmonds, Paul Marten, Neil Scrimgeour, Keith Fisher, Manager Central Engineering

Our People

Long service recognised with anniversary celebrations

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Staying safe in the festive seasonThis time of year is full of celebration, from Christmas and New Year parties to family get-togethers and BBQs with friends. Thinking ahead and planning your activities can ensure you get to make the most of the festive season and avoid the hidden pitfalls.

Many of us will drink alcohol over the summer so it’s important to remember hot weather can

amplify alcohol’s eff ects, especially when coupled with dehydration. Moderation is the key.

Make sure you eat properly when you’re drinking and consider switching to low-alcohol options, alternating alcoholic with non-alcoholic drinks, and drinking plenty of water especially if you’re exposed to sun or outdoors in the heat for long periods.

Some people do take illicit drugs when they go out and put themselves at risk of serious harm. Remember that there is no safe level of illicit drug use as it is impossible to know what an illegal drug contains or what eff ect it will have.

If you’re concerned about the eff ect of drugs on yourself or someone else, act fast and call an ambulance as every second counts.

If you’re sett ing off on a road trip over the summer holidays, plan your trip in advance and allow plenty of time to reach your destination.

Unfortunately Australia’s road toll spikes during the Christmas and New Year holidays, but you can reduce the risk of an unfortunate event by ensuring you are well rested and scheduling plenty of breaks along the way.

We all know that one of the best things about Christmas is the food. It’s a good idea to ensure you store food properly to avoid it going off in the summer heat and presenting a food poisoning risk.

Make sure you check all gifts for children to ensure they are not, or do not have parts which might become a choking hazard. Small children may even get into strife with discarded wrapping paper, ribbons and plastic bags.

And fi nally, it is important to follow instructions when putt ing up your Christmas lights! With air-conditioning and pool fi lters running around the clock during the summer months circuits can become overloaded and pose a genuine fi re risk.

Increasing this load with excessive or poorly connected Christmas lights contributes to the thousands of electrical house fi res in Australia every year.

With a litt le care and planning we can ensure the festive season is a safe, happy and healthy time of year with family and friends.

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Environmental credentialsMine to Market is printed on Impact paper stock.Impact is made with a carbon neutral manufacturing process* It is well priced, FSC COC certifi ed and consists of 100% post consumer waste recycled fi bre.* Mill use 86% renewable energy, meaning emissions generated by producing Impact are incredibly low. The remaining unavoidable CO2 emissions are compensated

for by promoting controlled emission reduction projects, audited and certifi ed by Climate Partner. The life cycle analysis tracks Impact from raw materials through to K.W. Doggett Fine Paper Warehouses nationally.

AnnouncementsCongratulations to Scott Geary, Motor Mechanic Rebuild Workshop, Mount Isa Copper Operations and Karli Geary, Administration Assistant Technical Services, Mount Isa Copper Operations on the birth of their daughter, Makayla, on 8 September 2017.

Congratulations to Lachlan Shambrook, Fitt er, Lead Smelter Maintenance and his partner Victoria on their marriage at the Mount Isa Granites on 9 September 2017.

Congratulations to Sam Stephens, Boilermaker, Central Engineering Water Distribution and his wife Deanna on the birth of their son, Billy, on 28 September 2017.

Steve Treichel, Pipefi tt er Central Engineering Water Distribution and his partner Irena Paznikov on their marriage in Brisbane on 1 October 2017.

Congratulations to Josh Wagner, Plumber for Central Engineering Water Distribution and his partner Jodie Lee King on their marriage on the Gold Coast on 3 November 2017.

Congratulations to Luke Veivers, Radio Technician, George Fisher Mine and his partner Kathryn on the birth of their daughter, Isobell Patricia, on 29 November 2017.

For Sale Duratray Aluminium ‘Workman’ tray to suit Landcruiser $1,000. Phone 0412 468 304

2011 Husaberg 450cc. Excellent condition only 17 hours clocked. Rare bike. $9,000. Phone 0412 468 304

2014 Yamaha XT250. 3,600 km $3,500. Phone 0412 468 304

2010 Suzuki Swift $7,000 ONO. Phone 0422 692 954

Rhode Island Red chickens (laying chooks) $5.00 per chicken or negotiate a price for more than three chickens. Eggs, $3.50 per dozen. Phone Neil 0473 506 537

Calendar of EventsJAN UA RY

1 New Year’s Day 2018 Glencore Children’s Exhibition, Enchanted – The Luminescent Art of Karen Richards, Perc Tucker Regional Gallery, Townsville (running until 21 January 2018) 22 School Term 1 Commences (Queensland)26 Australia Day

FEBRUA RY

14 Valentine’s Day17 Ronald McDonald Charity Ball, Mount Isa 17–18 Mount Isa Triathlon Festival, Lake Moondarra

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Queensland Country Health Fund Ltd ABN 18 085 048 237

qldcountryhealth.com.au

4412 3795 [email protected]

Holiday to do List

Wrapping paper

Lights Tree Ham Suncream Health Insurance

This time of year always proves challenging

and the to do list goes on and on.

If health insurance is on your list this

holiday season then contact me anytime.

I’m here to help and always happy chat!

Wishing everyone Happy Holidays

and all the best for 2018!

Champika RobertsYOUR HEALTH INSURANCE EXPERT