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Kristin G. Holmes Tel: 336-404-5698 | [email protected] | Greensboro, NC
Objective To obtain a position in a professional office environment where my diverse skills are valued and can benefit the organization. To work in an environment that will challenge me further.
Work Experience
02/2014-4/2015
Virginia College - Education Corporation of America
Enrollment Specialist
•Enrolling and advising all new and active students
•Achieve call volume of 100+ per day
•Set appointments
•Conduct interviews and provide students with knowledge of all programs offered
•Provide placement testing
•Perform campus tours
•Attend local career fairs to recruit future students
•Maintain product knowledge with monthly department head meetings
Assistant Enrollment Coordinator & Receptionist
•Oversaw all evening front desk operations
•Worked with Admissions Representatives to complete the enrollment process.
• Assisted the Enrollment Coordinator with their duties; filing, organization, inter-department communications, booking travel, keeping inventory, and managing department budget.
--Seth Mazzei | Director of Enrollment | 336-398-5400
08/2013 - 11/2014
Target
Human Resources Team Lead
• Responsible for the recruitment and hiring of employees, running orientations and training, as well as employee retention.
• Coordinate with Executive HR, ensure all corporate communications are forwarded, and run all daily and monthly data to be forwarded.
• Maintain all filing and paperwork; responsible for completing hiring process by handling all documents being sent to government offices.
• Keep an open door policy to ensure Team Members feel comfortable.
• Create a schedule for 100+ people, in 7+ work stations.
•Handle any concerns, grievances, or behavior issues.
• Maintain communications with all department heads.
• Keep off brand locations clean and well stocked.
Guest Services Attendant Team Lead
• Responsible for maintaining Front End staff (cashiers, Guest Services, and Target Cafe)
• Coordinate with HR on training all Front End staff
• Create daily break out schedule for all Front End staff
• Responsible for stocking all Front End departments and maintaining said departments
• Order supplies for Front End departments
• Maintain an open door policy to ensure Team Members feel comfortable
• Create and maintain disciplinary files
• Close out all cash registers at close of business
Cash Office Attendant
• Responsible for counting and logging previous business day earnings
• Use of automated bill counter and ledger software
• Prepared bank bags for pick up and cash register bank for next business day
--Jore Taborn | Executive HR | 336-286-2511
11/2012 - 09/2013
Holiday Inn at Greensboro Airport
Food and Beverage Manager
· Successfully participated in the opening of the hotel Food and Beverage department.
· Thorough knowledge of Restaurant Manager POSITouch system.
· Managed phones and handle room service orders.
• Coordination with Director on inventory needs and ordering.
· Expert in customer service; handled customer needs efficiently and effectively.
--Brandon Maynard | Food & Beverage Director | 336-317-8094
05/2012 - 09/2012
Carolina Pool Management
Lead Front Desk (seasonal)
· Generated weekly schedules for front desk staff using Microsoft Excel.
· Reported to Business Office Manager with responsibility for turning in weekly deposits.
· Served as first contact for members and guests.
· Managed phones.
· Involved in orientation and training.
--Niki Ash | HR | 336-854-8884
07/2009-01/2011
Furniture In Motion
Administrative Assistant
· Handled escalated CS calls when necessary.
· Created and relayed daily reports to supervisor.
· Scheduled travel and lodging for supervisors.
· Managed multi-line phone system.
-- Ilona Sokolowska | Account Manager & CFO | 212-594-6701
08/2008 - 07/2010
J. Butlers Bar & Grille
Shift Manager
• Responsible for scheduling 20+ employees.
• Handled customer needs efficiently and effectively.
· Experienced in high volume service.
· Familiar with all aspects of food preparation and expediting.
--Brandon Maynard | Assistant Manager | 336-294-8884
Education
2009 - 2013
Forsyth Technical Community College, Winston-Salem, NC
Associates in General Studies
Associates in Interior Architecture and Design
