MUSTAFA SAMIR ABDEL MONIEM

CONTACT NUMBER: 050-3967273

EMAIL:mostafa.samir207@yahoo.com

POSITION DESIRED: SALES ( Retail ) CURRENT POSITION: SALES EXECUTIVE FOR

(SHARAF DG)

CAREER OBJECTIVE: Seeking a challenging position in an organization as a salesman, where I can utilize my experience to increase product sales and enhance customer satisfaction by adding value to the current services offered to customers.

PROFESSIONAL EXPERIENCES: SHARAF DG , DUBAI, UAE Position:Sales Executive

Duration: Apr 2014 – Present

Job Responsibilities:

Greeting customers entering the shop

Participate on promotions and discounts during sales season or stock clearance

Work with customers with the most cheerful and pleasant disposition

Display goods in an attractive manner

Deal with customer’s complaints professionally and with restraint

Maintaining daily transaction Report sales accurately

Represent my organization at trade exhibitions, events and demonstrations

Review our own sales performance

LG Electronics Co, Cairo, Egypt

Position: Sales Executive / Sales Officer

Duration: Sep 2013 –March 2014

Job Responsibilities:

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options

Sells products by establishing contact and developing relationships with prospects

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Prepare reports by collecting, analyzing, and summarizing information

Union Air Group Electronics Co, Cairo, Egypt Position: Sales Executive / Sales Officer

Duration: Jan 2012 – Sep 2013

Job Responsibilities:

Greeting customers coming to the shop in a pleasant manner

Follow up and controlling daily issues at retail level

PERSONAL DETAILS

Date of birth March 8th 1985 Gender Male Marital Status Single Nationality Egyptian Visa Status Employment Visa Languages Known: Arabic English

Handle angry customers in a professional and calm manner

Frequently achieve and sometimes exceed sales target set by the management

Ensure that the customers are quite satisfied with the product having good information about it and about

the shop and the materials

Propose precise product purchases to meet customer's requirements Assemble, transport, and disassemble

demonstration material

Visit stores, trade shows, community organizations and other venues to demonstrate services and products

Answer questions from prospective customers Inform customers in modification of products

Learn about customer's interests and design products as per their needs Suggest services and products to

customers

Universal group Co, Cairo, Egypt Position: Sales Executive / Sales Officer

Duration: Aug 2010 – Jan 2012

Job Responsibilities:

Greeting customers entering the establishment in a pleasant manner

Handle other job as may be assigned from time to time.

Maintain a high standard of service and hospitality to customers at all times.

Greet customers and help them identify their needs.

Representing the brand in a professional manner

Maintaining daily transaction

Identify qualified customers to offer them addition information about the product and service

Provide service and product information using films, lectures, charts and slide

shows Sell promoted products and maintain its record

Wear costumes and walk in public to promote merchandise, events, service

ACADEMIC QUALIFICATION:

Completed Secondary School Certificate

SKILLS AND COMPETENCIES: Excellent customer service skills and demonstrable experience

Good interpersonal and communication skills

Confident and Self motivated

Good knowledge of MS office

Be able to work individually or as a team with or without supervision Flexible and adapt to different working

environment quickly

Ability to work for long hours under pressure

REFERENCES:

Can be provided upon request

DECLARATION:

I declare that the information provided above is true and correct to the best of my knowledge.

MUSTAFA SAMIR ABDEL MONIEM

Certificate Of Appreciation

Certificate Of Appreciation