GOVERNMENT’S MOST IMPORTANT STRATEGIC ASSET:

DATA Chris Van Wagoner

Chief Strategy Officer

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SNAPSHOT OF COMMVAULT

• Headquartered in Tinton Falls, NJ

• About 2,300 employees

• Global organization: operations on six continents

• International 43% of revenues for FY14

• More than 50,000 companies rely on Commvault

• Zero acquisitions: 100% organic

• Cash and short-term investments: $388 million – no debt + $250 million credit line

• NASDAQ: CVLT ~$2.1B market cap

• FY15 revenue: $607 million

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Commvault’s unique platform capabilities

Single index lets you know where and what your data is, in unprecedented detail

Industry-leading management capability provides a single pane of glass

One virtual repository to aid in access and use, and eliminate the issue of “copy data”

One Virtual Repository

Protect Access Comply Share

Single Index

Management Operations

Physical Mobile Private Hybrid SaaS Public M Public A Virtual

Dedupe Encrypt Compress Retain Replicate Tier Expire

Classify Organize Report Policy Search Discover Analyze Collaborate

Manage Monitor Analyze Report Automate

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HIGH VALUE APPLICATIONS ENGINEERED TO WORK TOGETHER

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Activate Your Data Create a common way to understand and act

on all data in an organization, whether it is stored on premise, on a mobile device or in the cloud

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Today’s presentation

• What’s Data Worth?

• How Government Data Can Become a Strategic Asset

• Three Examples of Transforming Government Data into an Active Strategic Asset

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Most organizations know more about their office furniture than their data assets!

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Determining the value of data assets

What data is ‘worth’ can be looked at a couple of ways:

1. what someone is willing to pay for it

2. the value you can create by using the data

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The value of data – on the open market Average Citizen’s Basic Information is Worth Five Thousandths of a Cent

$0.0005 General information about a person, such as their age, gender and location

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Up to $2.00 per individual Adding more information about the person greatly increases its value

http://www.ft.com/intl/cms/s/2/927ca86e-d29b-11e2-88ed-00144feab7de.html#axzz2ePHWXB3K

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BASED ON POPULATION – GOVERNMENT DATA ISN’T WORTH MUCH

Compared to State’s Entire Budget

2014 State Budget Data Value based on

Population

Maine $8.0 B $2.6 M

New Hampshire $5.1 B $2.7 M

Vermont $5.2 B $1.2 M

Massachusetts $56.9 B $13.4 M

Connecticut $26.4 B $7.0 M

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Value of government data in context

10 cities with the largest police departments

paid out over $1.4 Billion

in settlements and court judgements in last five years

less than a month after … they watched their Indiana family's home go up in flames –

a bill for the nearly $28,000 showed up

─ for the cost for fire department to extinguish the blaze.

Average city faces

12% to 15% delinquency on property taxes

Healthcare spending to hit

$10,000 per person

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One case in my home area

The largest payout in NJ county history over the past five years —

$3.5 million — when Oxford settled three lawsuits with the developer of the Western Knolls

subdivision. The developer sued the city over zoning changes, it claimed, damaged the project. Oxford officials wound up buy all the remaining undeveloped land in

the subdivision (47 acres) to settle the case.

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Data can be worth 100,00x or more than in its raw form

• When it addresses a specific governmental or citizen need

• When combined with other data

• Is easily accessible and search-able

• Can be presented in relevant way

Creating Strategic Value from Data

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Diverse locations and formats of government data

Budget & Finance

Budget Narrative

Budget Detail Financial Reports

Expenditures

Public Safety

Law Enforcement

Emergency Services

Judicial & Courts

Juvenile

Human Resources

Employee Salaries Retirement Benefits

Property

Permits Business Licenses

Building Code Taxes

Public Works

Infrastructure Repairs

Operations Improvement Pickups

Councils and Committees

Agenda Minutes Public Notices

Geographical Info Systems (GIS)

Base map Orthographic

Photos Zoning Other Layers

Education

Budget Infrastructure Testing Attendance

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Understanding what data you have is key to creating value from it

• Most governments have little understanding of their data

• Understanding data requires a comprehensive data index

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Creating a global index of data has high value

• Today’s storage, file and object systems can’t because applications, operating systems, hypervisors, storage systems, etc. all speak different languages

• Almost ½ of all data will reside outside the data center

Enterprise applications

Operating systems

Hypervisors Storage systems

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Huge value in federating diverse data sources

Without moving all data into a central ‘ data lake’

Budget & Finance

Budget Narrative

Budget Detail Financial Reports

Expenditures

Public Safety

Law Enforcement

Emergency Services

Judicial & Courts

Juvenile

Human Resources

Employee Salaries Retirement Benefits

Property

Permits Business Licenses

Building Code Taxes

Public Works

Infrastructure Repairs

Operations Improvement Pickups

Councils and Committees

Agenda Minutes Public Notices

Geographical Info Systems (GIS)

Base map Orthographic

Photos Zoning Other Layers

Education

Budget Infrastructure Testing Attendance

Index in place Collection of data

Classification of information Federated search across all data

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Understanding data allows you to make smarter decisions about what to do with your data

On Premise Cloud SaaS

Windows File Shares

SharePoint

SQL Server

Oracle

SAP

IBM CRM

Exchange

O365

Lync Social Media

Azure AWS

MSPs

VMware

Hyper-V XEN

OpenStack

RHEL Docker Hadoop

Teradata

Eloqua

Webex

Salesforce

MSFT Dynamics

RightNow Dropbox

OneDrive

Gmail

Google Docs

Metadata & Content Indexer

Customer defined Classification rules

Classification & Movement Engine

Business Critical Compliance Governance Migrate Retain Replica Delete

Cold Storage Migrate to Cloud Expire Active Archive

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Federated Search and Query Multiple analytic techniques on same or different data for better insight

• Apply appropriate analytic techniques to appropriate data

for deepest insights

• Sentiment to social

• Entity to PII, relationships, compliance, eDiscovery

• Structured to transactional

• Graphical to machine

• Gobeyond the data and its content – all the way to its metadata

• Richer understanding if its creation date, locations, owner, revision history, permissions, # of copies, formats

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Value opportunities from federated government data

• Efficiently meet FOI and open records requests

• Monetization of existing data sets to 3rd parties

• Optimize operations – law enforcement, emergency services, criminal justice, human services

• Monitor infrastructure conditions

• Plan infrastructure

• Improve public health

• Increase citizen participation

Three Examples of Transforming Federated Government Data into a Strategic Asset

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Large City Department of Transportation

• Wanted to address three challenges

• Better management of infrastructure repairs and improvements

• Accurate, timely response to public complaints

• Improved legal support for public lawsuits for potholes, sidewalk repair, construction sites, etc

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Needed to federate data from 100s SQL databases and document repositories across five departments

• Optimize dispatching of work crews to most critical infrastructure repairs

• Respond to public complaints – couldn’t determine if already being addressed

• Identify if DOT has prior knowledge of issue & status of the location to respond to lawsuits

Permits

Work Orders

Inspections

Complaints

Contractors

Parking

Summons

Plans Satellite Images

GPS

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All data is indexed and cross referenced by

GPS coordinates

Single Federated Search across Multiple Department’s data

Search 37 23.516 -122 02.625

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Urban Department of Education – Online High School

Students at risk

• How to more effectively identify ‘students at risk’ for early intervention

• Federate attendance, grade, teacher evaluations, participation and course progress

• Combine with public social media to add another dimension to student’s profile

• Provide an active repository for online course materials, tests, participation to track student usage patterns

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30% increase in retention with a

9% increase in test scores

Online High School

Real world results

• Exceeded goals of the program in terms of retention

• Better able to balance staffing with teaching load

• Increased student satisfaction

• Teachers had higher job fulfillment

• Unexpected benefit – students actually achieved higher test scores

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Revenue Department of Large Western State

Big risk without proper data management programs

• Electronic sales tax collection system goes down with 3 days remaining in the quarter

• 86% of all sales tax payments made electronically

• Sales tax receipts represent 38% of state’s budget and higher percentage of day to day cash flow

• Emergency IT response to critical systems crash

during growing volume transactional period

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Department of Revenue

Proper data protection recovered without incident

• Multiple databases and front end applications recovered in 4 hours with full transactional integrity

• 24 hours downtime = $400 million

• 72 hours downtime = $1.1 billion

• No loss of sales tax receipts

• Impetus for infrastructure and data management modernization

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Summary

• Your data is worth a whole lot more when combined with other data – content and context is paramount

• You will need to break down data & information silos – without having to move, consolidate or ‘take over’ the data

• Governments are uniquely positioning to deliver more value, create new revenue streams, and solve citizen interactions … than commercial companies

• Huge reservoirs of untapped potential in your data

• Start small - address a compelling financial, departmental or citizen need

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