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Mortgage Referral Guide
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Table of Contents
Introduction to the Mortgage Referral Program 3
About lnvis and Mortgage Intelligence 4
Benefits of the Mortgage Referral Program for Financial Advisors 5
Compensation Structure 7
The Mortgage Referral Process 8
Additional Information Regarding the Client Disclosure Form 9
Invis and Mortgage Intelligence Contact Information 10
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Mortgage Referral Program for Financial AdvisorsInvis & Mortgage Intelligence are proud to offer HollisWealth Advisors and their clients access to the best mortgage
products and rates in the country Through our program, your clients will receive one-on-one service for all of their
mortgage needs from a dedicated Mortgage Consultant Advisors will receive compensation for the referral and
more importantly, peace of mind that their client is receiving exceptional mortgage advice
Our Mortgage ConsultantsOur Mortgage Consultants take great care of you and your client, specializing in mortgages and debt
management—helping wade through the numerous products and features that exist in today’s competitive
mortgage market Just like you, Mortgage Consultants are unbiased, not tied to any one lender—working in the
best interest of your clients They will be able to discuss your client’s situation and find the mortgage that best suits
their needs You are now positioned to help your client when they are purchasing a home, refinancing, renewing
their mortgage or are in need of a home equity line of credit
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About Invis & Mortgage IntelligenceTogether, Invis & Mortgage Intelligence form Canada’s largest independent mortgage brokerage With over 1,100
Mortgage Consultants and nearly $125 billion in funded mortgage originations, the company has proven to be a solid
negotiator on behalf of its clients With access to over 50 lenders and hundreds of mortgage products—many only
available through a mortgage broker—Invis & Mortgage Intelligence Mortgage Consultants work diligently to ensure
that each and every client receives the mortgage that suits their particular needs
Regardless of your client’s past or current situation or planned future lifestyle changes, we have the mortgage
solution for them Many major life events such as getting married, expanding the family, saving for retirement or
receiving an inheritance have an impact on which mortgage is best As clients move through different life stages,
it makes sense to re-examine their mortgage approach to make sure that they maintain the right mix of products
to help them reach their financial and lifestyle goals When personal goals change, it also makes sense to alter
the client’s mortgage plan An Invis or Mortgage Intelligence Mortgage Consultant, in consultation with a Financial
Advisor, can place each client with a product that best suits them
From working with our referral partners and servicing clients, to constructing deals and negotiating with lenders,
lnvis and Mortgage Intelligence Mortgage Consultants uphold a level of integrity second to none in the mortgage
industry We’re committed to working with you and your client to make sure your client obtains all the advantages a
Mortgage Consultant can offer, and to deliver service of the highest standard throughout the life of their mortgage
Whatever their life stage, make sure your clients receive the expert advice of one of our Mortgage Consultants and
benefit from their own customized mortgage strategy
Working togetherBuilding trust and integrity in relationships is the foremost principle in all of our dealings, and we take pride in
delivering on those values with other like -minded professionals
Our Mortgage Consultants take their professional partnerships very seriously They aim to make the entire mortgage
process as smooth as possible, and keep you informed of the status of your client’s financing transaction every step
of the way
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Benefits of the Mortgage Referral Program for Financial AdvisorsOur objective is to provide you with the resources necessary to grow your portfolio by extending your client service
abilities beyond the traditional Financial Advisor-Client relationship, while at the same time increasing your income
You will have access to any of our Mortgage Consultants, however, as is often the case, aligned Financial Advisors
and Mortgage Consultants often continue their individual relationships to service all of their mutual clients, and have
developed a strong two-way relationship for financial products and services
Expand your product offeringThe top benefit that this referral program will provide you with is the opportunity to enhance and protect your
relationship with your client by allowing you to present your clients with products that were not previously included in
your offering You will now be able to provide your client with broad access to a variety of different mortgage products
- including the best rates in the country – from a wide selection of different lenders
Protect your portfolio from the Big BanksMost mortgages in Canada are held within the Big 5 Banks, and the banks are increasingly making a greater push to
have their representatives solicit and sell their proprietary mutual funds, RRSPs and other investment vehicles - the
same vehicles that you offer to your clients This creates client stickiness for the banks By identifying the current
mortgage needs of your clients, together, we can work to satisfy all of their financial needs, thus reducing their
reliance on the Big Banks, and enhancing your client retention
Bring in the next generation of clientMany of you are already working to provide generational wealth transfers by offering your services to many of
your clients’ family members For those of you who would like to increase your exposure and expand your product
offering, the mortgage referral program can help you do that more effectively You can introduce the financial
planning process to your prospects, discuss their mortgage needs, and if licensed, assess your prospective clients’
insurance needs all at the same time
Refinancing to improve clients’ cash flowMany of your clients may be carrying high-interest debt, most commonly in the form of credit card debt or a car loan
which, through refinancing, could be consolidated with their mortgage at a new, lower interest rate In the majority
of cases, the payment amount on the newly refinanced mortgage is significantly less than the sum of the individual
payments that were previously required on each individual debt component, thus vastly improving the client’s
monthly cash flow Why not discuss this option with your clients as a way to enhance their savings goals, and put
some additional cash in their pockets?
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Enhance your incomeOur mortgage services are an opportunity for you to enhance your income Not only will you be compensated for
your mortgage referrals, but if you are life insurance licensed, knowing your clients’ current mortgage situation
adds an opportunity for you to discuss life insurance options at a time when your clients’ need to protect their
families is the greatest Purchasing a home is often the largest single purchase a client will make
A WIN-WIN proposition for you and your clientBenefits for you:
• Expandedserviceoffering,withlittletonoeffort
• Securityfromknowingthatapersonalbankerwillnotattempttotakeyour
client and transfer their portfolio
• Afeeforprovidingthereferral.
Benefits for your client:
• Thebestratesavailablefromalonglistoflenders.
• Awiderselectionofproductstosuittheirparticularneeds.
• Serviceataconvenienttimeandplace.
Let us help youBroaden the value you have to your clients as a HollisWealth Advisor, while adhering to all of the regulations set
by governing bodies
The mortgage services offered through Invis and Mortgage Intelligence are far-ranging and branch out to many
more products and better rates than those that are typically available directly to end-consumers A few that may
be of particular interest to you are:
• Equitytake-outmortgages–freeupfundsforyoutomanageelsewhere.
• Switchmortgagesorearlyrenewals–moveyourclientsawayfromtheirtraditionalfinancial
institutions
• Lowerratesandmoreflexibleofferings–fundsmaybebettersuitedforotherinvestments.
• Specialmortgagesforyourself-employedclients.
With today’s low interest rates, let us help you to grow your clients’ net worth and your portfolio by managing their
mortgage debt and more efficiently utilizing their home equity
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Compensation StructureFor each client that you refer to a Mortgage Consultant that results in a completed mortgage transaction, you
will receive a referral fee Your referral fees are calculated as a percentage of the finder’s fee received by Invis or
Mortgage Intelligence from the applicable lending institution based on the specific deal
Note: The MFDA and IIROC rules require that all referral fees are paid and recorded on the books of the Dealer
Financial Advisors are not permitted to receive referral fees directly from the Mortgage Brokerage, therefore all
referral fees will be paid directly to HollisWealth’s Head Office Your referral fees will then be paid to you according
to your regular payment arrangements with HollisWealth
The Numbers!
Example 1 Referred client arranges a $200,000 first mortgage and has chosen a 5-year variable rate
product Your compensation would be calculated as follows:
Mortgage Amount: $200,000
Product: 5-year variable
Finder Fee: 80 bps
Gross Commission on deal: $200,000 x 80 bps = $1,600
Referral Fee (30%): $1,600 x 30% = $480!
Example 2 Referred client arranges a $250,000 first mortgage and has chosen a 10-year fixed rate
product Your compensation would be calculated as follows:
Mortgage Amount: $250,000
Product: 10-year Fixed
Finder Fee: 100 bps
Gross Commission: $250,000 x 100 bps = $2,500
Referral Fee (30%): $2,500 x 30% = $750!
* Examples subject to change. For demonstration only. Referral fees are subject to usual fee payment arrangements with HollisWealth and applicable taxes being withheld.
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The Mortgage Referral ProcessThrough the financial planning process you uncover a client need ; and through mutual agreement, decide to obtain
the services of an Invis or Mortgage Intelligence Mortgage Consultant When deciding whether to select an Invis
Consultant or a Mortgage Intelligence Consultant, be assured that you can expect a great experience while having
your high client service standards met Invis and Mortgage Intelligence operate on one consolidated platform, thus
offering the same services and operating under the same ethically sound principles
The following steps outline the process for submitting a referral:
• Visitwww invis ca/holliswealth or www mortgageintelligence ca/holliswealth to complete the following two required forms:
1.ElectronicMortgageReferralForm
2 Client Disclosure Form Note: If the primary account is a joint account, only one Client Disclosure Form is required and should be signed by each account holder
• PrintandcompletetheClientDisclosureFormandhaveitsignedbyyourclient.Thisformmustbedistributed as per the instructions on the form
• CompletetheElectronicMortgageReferralFormandclickonthesubmitbutton.Thereferralformissent electronically to the Invis & Mortgage Intelligence National Call Centre
• TheCallCentrerecordsthereferralandsendsane-mailnotifyingthemortgageconsultantthatareferral has been received The Mortgage Consultant is obligated by a service level agreement to contact those involved within a predetermined time frame to ensure that proper service levels are maintained at all times (typically within 4 hours) If you already have an established relationship with a Mortgage Consultant, you may indicate him/her on the referral form; otherwise the Mortgage Consultant will be selected based on geographical proximity to the client
• OnceadvisedofwhichMortgageConsultanthasbeenassignedtotheclient,theHollisWealthAdvisormust fax or email the completed and signed Client Disclosure form to that Mortgage Consultant
• TheMortgageConsultantwillcontacttheHollisWealthAdvisortodiscussthereferreddeal,andthenthe client to make arrangements to complete the application In the majority of cases, all attempts will be made to meet face-to–face with the client or under other parameters that the advisor deems appropriate That may mean a meeting with the client where the advisor is present, a meeting with the client at the Mortgage Consultant’s office, a meeting at the client’s home or a teleconference between all involved parties
• TheMortgageConsultantwillprovideregularupdatestotheHollisWealthAdvisorandourNationalCall Centre on the status of the application throughout the process The Invis or Mortgage Intelligence Regional Manager will also monitor deals and assist with any unforeseen issues that may arise in the transaction or with the lenders
• Oncethemortgagehasbeenclosedandthetransactioncompleted,thelenderpaysafinderfeetoInvisor Mortgage Intelligence for the deal We will forward the referral component to the HollisWealth Head Office for distribution to the advisor
CLIENT DISCLOSURE – REFERRAL ARRANGEMENTS (Provided pursuant to Section 13.10 of National Instrument 31-103 - Registration Requirements,
Exemptions and Ongoing Registrant Obligations)
Client(s) Name(s) HollisWealth Client Account Number
Address Tel. # (Home)
Email Tel. # (Cell) Requested Mortgage Consultant (Please leave blank if you would like us to assign a Mortgage Consultant in your client’s area) To: HollisWealth* and to: Invis Inc. (“Invis”) and Mortgage Intelligence Inc. (“MI”) I/We have selected Invis, or its wholly owned subsidiary MI, together or each of them (“InvisMI”), as my/our mortgage consultants for mortgage advice services. I/We understand that HollisWealth has established a referral arrangement with InvisMI whereby its representatives may, but are not required to, refer clients to InvisMI for which HollisWealth may receive a referral fee of up to 30% of each applicable finder’s fee1 and up to 15% of each applicable volume bonus fee2 received by InvisMI. These fees are paid in respect of services provided to me/us, and are inclusive of all applicable taxes. I/We understand that HollisWealth may or may not share any or all of the referral fees received with the Advisor specified below. I/We understand that InvisMI’s mortgage fee schedule remains the same whether or not a referral fee is paid to HollisWealth. The above-noted referral fees are payable in connection with all dealings by me/us with InvisMI that results in a payment to InvisMI or its affiliates from the applicable lender as a result of advancing of funds by the lender to me/us in respect of purchases, refinances, switches, renewals or transfers of mortgages. HollisWealth is a division of Scotia Capital Inc. Scotia Capital Inc. is registered as an Investment Dealer in all provinces and territories in Canada and is a member of the Investment Regulatory Organization of Canada. HollisWealth Advisory Services Inc. is registered as a Mutual Fund Dealer and Exempt Market Dealer in all provinces and territories of Canada and as a Restricted Dealer and Scholarship Plan Dealer in Quebec. Hollis Wealth is also a member of the Mutual Fund Dealers Association of Canada. HollisWealth Insurance Agency Ltd. is registered as (i) Life Insurance Agent and Accident & Sickness Agent in Alberta, (ii) Life Corporate Agent C in categories of: Life, including Accident & Sickness in British Columbia, (iii) through its designated representative, an Insurance Agent to transact Accident & Sickness insurance and a Life Insurance Agent – Level 2 Manitoba, (iv) Life (including accident & sickness) insurance agent in Newfoundland, (v) an insurance agency to sell life insurance in Nova Scotia, (vi) to carry on business as a life insurance agency in Ontario, (vii) able to conduct business in areas of insurance of persons, group insurance of persons and financial planning in Quebec, and (viii) Insurance Agency License to transact the following classes of insurance: Life including Accident & Sickness in Saskatchewan. Representatives of HollisWealth are licensed in Prince Edward Island, Northwest Territories, New Brunswick,
Nunavut and Yukon. At this time, referral arrangements are permitted only in Alberta, British Columbia, Ontario, Quebec or Saskatchewan. Invis Inc. and Mortgage Intelligence Inc. are both registered as mortgage brokerages in all provinces of Canada except the territories, and are authorized to manage my/our mortgage service needs through their registered mortgage consultants. I/We understand that InvisMI and its representatives are not permitted to engage in activities for which they are not registered, including the selling of mutual funds or the selling of securities, and that HollisWealth is not related to or an affiliate of InvisMI. Any general financial advisory services or other services which HollisWealth provides to me/us in accordance with its registrations will continue to be provided to me/us by HollisWealth, not InvisMI, and will continue to be the responsibility of HollisWealth. Similarly, I/We understand that the mortgage brokerage services will be the responsibility of InvisMI, not HollisWealth. I/We understand that InvisMI must receive all instructions about my mortgage from me/us, and not HollisWealth. I/We acknowledge that the Advisor indicated below and HollisWealth are not registered mortgage brokers or lenders and are not licensed to provide advice or assist on any mortgage and lending matters. It is illegal for any of the foregoing HollisWealth Advisors to trade or advise in respect of securities for which they are not licensed or registered under applicable securities legislation to so trade or advise. I/We understand that InvisMI and HollisWealth make no representations regarding each other, nor the services provided by the other, and any relationship formed between me/us and one of these parties is in no way related to my/our relationship with the other party. Under this referral arrangement, you are a client of, and will be dealing entirely with, InvisMI in respect of mortgage services. All activity requiring mortgage broker registration resulting from the referral arrangement described above will be provided by InvisMI. By signing below, you: (i) acknowledge that you have received and read this Client Disclosure Statement describing the referral arrangement between HollisWealth (a division of Scotia Capital Inc.), HollisWealth Advisory Services Inc., HollisWealth Insurance Agency Ltd. and InvisMI; and (ii) consent to the release of your personal information that is in the possession of HollisWealth or InvisMI to one another for the purpose of servicing your accounts. 1 “Finder’s Fee” refers to the fee paid by a lender to a mortgage brokerage firm for originating an individual mortgage loan as the term is commonly considered in the mortgage brokerage industry.
2 “Volume Bonus Fee” refers to the fees commonly paid by a lender to mortgage brokerage firms for aggregate volumes closed with that firm.
q I/We consent to the disclosure of my/our personal information in the manner set out above.
q I/We do not consent to the disclosure of my/our personal information in the manner set out above.
Client Name (please print) Client Signature Date
Joint Client Name (please print) Joint Client Signature Date
Name of Advisor Phone Email
* HollisWealth means the firm indicated here: (Check Applicable Box)
q HollisWealth, a division of Scotia Capital Inc. q HollisWealth Insurance Agency Ltd. q HollisWealth Advisory Services Inc.
HollisWealth ADVISOR: INVISMI MORTGAGE CONSULTANT: q Registered at www.invis.ca/holliswealth or www.mortgageintelligence.ca/holliswealth. q Disclosure form included in mortgage file to InvisMI head office.
q Form delivered to Mortgage Consultant by fax or email, or faxed to InvisMI @ 1-866-864-6847.
SAMPLE
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Additional Information Regarding the Client Disclosure FormThe rule governing MFDA & IIROC require HollisWealth Advisors to provide their clients with written disclosure
of the referral arrangement prior to any transaction taking place The HollisWealth advisor must obtain a fully
executed copy of the Client Disclosure Form prior to the processing of any mortgage transaction and retain an
original copy in their file
Accordingly, Advisors need to:
• CompletetheClientDisclosureFormfornewclient(s).Thisformmustbesignedbytheclient(s).
• Onceallsignatureshavebeenobtained,theAdvisormustprovideacopytotheclient,retainoneintheir files, and provide a copy to their Mortgage Consultant
• CompletetheelectronicMortgageReferralFormatwww invis ca/holliswealth or www mortgageintelligence ca/holliswealth
• OnceaMortgageConsultantisassignedtothefile,theAdvisormustfaxoremailtheClientDisclosure Form directly to the assigned Mortgage Consultant
• TheAdvisormustretaintheoriginalformsineachclient’sfile.
The Mortgage Consultant is required to supply the Client Disclosure Form with their mortgage file to
Invis and Mortgage Intelligence’s Compliance Department
Without the completed disclosure form, Invis/Mortgage Intelligence is unable to send your referral fee
to your Head Office
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Invis and Mortgage Intelligence Contact Information
For any questions about the Mortgage Referral Program please contact the Invis and
Mortgage Intelligence Call Centre, or a Regional Manager near you:
Main Contact: Deborah Batten
Toll Free: 1 866 854 6847
Toll Free Fax: 1 866 864 6847
Email: invis@invis ca | mi@migroup ca
BC Rob Hafer – RegionalManager,VancouverIsland/LowerMainland T 250 881 3900 E robhafer@invis ca | rob hafer@migroup ca
Tony Kreutzer – RegionalManager,InteriorBC/LowerMainland T 250 718 4687 E tonykreutzer@invis ca | tony kreutzer@migroup ca
PRAIRIES Gary Siegle – VP,Prairies T 403 508 7800 x100 E garysiegle@invis ca | gary siegle@migroup ca
ONTARIO Barb Morgan – Regional Manager, Central/Northern Ontario T 1 855 404 9448 E barbmorgan@invis ca | barb morgan@migroup ca
Lisa Valade – Regional Manager, Southwestern Ontario T 1 855 777 3551 E lisavalade@invis ca | lisa valade@migroup ca
Trevor Gordon – Regional Manager, Ottawa T 1 855 374 0078 E trevorgordon@invis ca | trevor gordon@migroup ca
Sarah Putnam – RegionalManager,Toronto/EasternToronto/Mississauga T 416 271 1711 E sarahputnam@invis ca | sarah putnam@migroup ca
QUEBEC Isabelle Barbeau – RegionalVice-President,Quebec T 1 855 518 1900 E isabellebarbeau@invis ca | isabelle barbeau@migroup ca
ATLANTIC Trevor Gordon – Regional Manager, Atlantic T 1 855 374 0078 E trevorgordon@invis ca | trevor gordon@migroup ca
invis.ca/holliswealth mortgageintelligence.ca/holliswealth