THE CHALLENGEOne of the largest, privately owned mortgage companies in the US was experiencing a surge in loan refinancing applications due to interest rates dropping to record low levels. The surge in applications was overwhelming for the staff of loan processors leaving the company with a backlog of loans in need of processing. The company needed to find a partner to help source, vet, and hire additional loan processors, closers, purchase reviewers, underwriters, and more in a very short amount of time.

Mortgage Loan Processors & Closers Recruitment

Mortgage Loan Processors & Closers Recruitment

CLIENTPrivately Owned Mortgage Company

INDUSTRYFinancial Services

SKILLS PROVIDEDLoan Processors, Closers, Purchase Reviewers, Underwriters, Client Underwriting Specialists, Funders, Title Reviewers, Disclosure Specialists, Processing Team Leads, Underwriter Managers

A full-service mortgage banking firm needed additional staff fast to efficiently process a surge in mortgage loan applications.

© 2020 The Judge Group. All rights reserved. 0920

THE SOLUTIONWith a holistic understating of current market conditions, The Judge Group was able to anticipate the new staffing needs of the company. Prior to the first meeting, Judge’s recruiters, along with a team of individuals including high-level management, searched their proprietary candidate database and identified qualified mortgage processing professionals ready for work.

Judge put together a formal plan to meet the client’s needs during a time when mortgage loan processing professionals were very sought after and in low supply. This included mapping out the number of candidates sourced to have a target number of individuals interviewed and ultimately reaching the goal of the high-volume hires.

After meeting with the client to better understand their process, culture, and ideal candidates, Judge acted quickly to select the right candidates for the open roles. In addition to the candidates already identified in their proprietary ATS, Judge recruiters used their deep talent networks to find candidates across the country.

Judge’s experience with bulk buys and quick turnaround, as well as their comprehensive solution, gave the client the confidence in Judge’s ability to execute.

THE RESULTJudge delivered on finding a mixture of permanent and contract candidates to fill the roles. Additionally, Judge started a new contract processing and closing team for the company’s retail lending operations, which is a first for the mortgage company. Kickoff meetings run by Judge were held with the client first, then the contractors. These were a strong component of Judge’s success for the project. Last minute details before contractors started were discussed, as well as ensuring that everyone was on the same page.

Within a month’s time, Judge had already delivered over 100 resources. Judge developed a regular reporting structure to track progress and review with the client on a weekly basis. Additionally, meetings and calls were scheduled at set intervals with the client’s internal recruiter team to ensure all goals and objectives were being met.

BENEFITSIn just one month, Judge provided half of the required loan processors and closers, enabling the client to process over 3,000 mortgages a month. The mixture of permanent and contract candidates gives the client the talent they need immediately, while also providing high-quality candidates that will be there for the future.

Mortgage Loan Processors & Closers Recruitment

Want to learn more about the talent solutions Judge offers?Call Judge at (800)650-0035 or visit Judge.com