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Mortgage Arrears Project Course: Higher Certificate in Business year 2 Subject: Insurance & Banking Lecturer: Karen Guest Word Count: 2,734 1 | Page

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Page 1: Mortgage arrears project

Mortgage Arrears Project

Course: Higher Certificate in Business year 2

Subject: Insurance & Banking

Lecturer: Karen Guest

Word Count: 2,734

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ContentsIntroduction...........................................................................................................................................3

Mortgage Arrears..................................................................................................................................3

Reasons borrowers may be in mortgage arrears...............................................................................3

How many mortgage accounts for principal dwelling houses are in arrears in Ireland?...................4

Cross-Country Comparison................................................................................................................5

The Keane Report..................................................................................................................................6

The Challenges and Responses of IDMAWG (2011)...........................................................................6

Recommended Strategies for dealing with the challenges:...............................................................7

Introduce New Bankruptcy Legislation..............................................................................................7

Mortgage Interest Supplement.........................................................................................................7

Mortgage Arrears Resolution Process (MARP)..................................................................................7

Communication..............................................................................................................................7

Financial Information.....................................................................................................................8

Assessment....................................................................................................................................8

Resolution......................................................................................................................................8

Mortgage to Rent Schemes...............................................................................................................9

Scheme 1: Approved Housing Body Option...................................................................................9

Scheme 2: Leasing Structure........................................................................................................10

Split Mortgages................................................................................................................................10

Sale by Agreement...........................................................................................................................11

The code of Conduct on Mortgage Arrears (CCMA)............................................................................11

The Personal Insolvency Arrangement (PIA)........................................................................................12

Conclusion...........................................................................................................................................12

Bibliography.........................................................................................................................................13

References...........................................................................................................................................14

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IntroductionThe aim of this project is to give a brief summary of the trends in mortgage arrears for

principal dwelling houses in Ireland and try to compare this with figures from the U.S as well

as the U.K.

It also seeks to give a synopsis of what the Inter-departmental Mortgage Arrears Working

Group suggested strategies are. The aim of this report which was also known as The Keane

Report was to provide recommendations on how to alleviate the current mortgage arrears

crisis.

I will also briefly summarise the Code of Conduct on Mortgage Arrears which is a

framework set up by the Central Bank of Ireland that lenders must adhere to when dealing

with mortgagee’s in distress.

Finally I aim to provide a concise outline on how the new Personal Insolvency Arrangement

can be used to assist borrowers that are suffering.

Mortgage ArrearsMortgage arrears occur when the borrower fails to make the full or partial repayment amount

on the date agreed with their lender. The borrower is considered to be in arrears from one

day after the repayment is due. (Central Bank of Ireland, 2013).

Reasons borrowers may be in mortgage arrears.

The most obvious reason at the moment would be job loss. With the country in a recession

there is a substantial rise in the number of people claiming unemployment and can no longer

afford their repayments. According to (Central Statistics Office, 2013) there were 300,700

people in unemployment at the end of quarter 2 2013 compared to 264,600 people

unemployed at the end of quarter 2 in 2009, an increase of just over 12% reported the

(Central Statistics Office, 2009).

Another major factor would be divorce or separation due to the stress experienced by families

as a result of the financial crisis. As one person leaves the family home the other is usually

left with a mortgage they can no longer afford on their own.

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When a person dies and does not have accurate life assurance then the survivor is left to pay

the mortgage balance on their own and may not be able to afford it.

Inaccurate health insurance can also be a factor as when one party suffers a serious illness the

other party will be left to pay the repayments and they may not be able to come up with the

funds.

How many mortgage accounts for principal dwelling houses are in arrears in Ireland?

Figure 1: PDH Mortgages in Arrears as a Percentage of All PDH Mortgages.

Source: Residential Mortgage Arrears and Repossessions Statistics, Central Bank of

Ireland, 6th October 2013.

Since the end of 2009 the mortgage arrears figure for Ireland has been increasing each

quarter. In September 2009 there were just 4% of PDH mortgages in arrears of more than 90

days where as at the end of quarter 2 for 2013 there was an increase in this figure of 13%

making the figure for the end of June 2013 a total of 17%, which can be seen in figure 1.

(Central Bank of Ireland, 2013)

Although the number of accounts in arrears of less than 90 days has continuously fallen since

its peak at the end of quarter 4 (2011) there is still great concern as 17% of private residential

mortgages were in arrears of more than 90 days at the end of quarter 2 (2013). This is almost

1/5 of the 18.6 billion that they are worth.

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We can also see that long term arrears of 180 days or more have increased quarter on quarter

leaving them at 14.3% which is an increase of 11.6% since the (Central Statistics Office,

2013) commenced collecting this data in 2009.

The (Central Statistics Office, 2013) notes in their quarterly bulletin released in October 2013

that the improvements of the labour market along with lenders success at managing their pre-

arrears cases has been some of the main reasons that early arrears have been declining since

December 2011.

Finally, there is major concern as mortgages in arrears of more than 2 years has increased by

12.8%, this accounts for nearly 1/3 of all mortgage accounts in arrears of more than 90 days

and showing no signs of progress reports the (Central Statistics Office, 2013).

Cross-Country ComparisonFigure 2: Mortgage arrears cases as a percentage of mortgages for Ireland, U.K and U.S

Source: Residential Mortgage Arrears and Repossessions Statistics, Central Bank of

Ireland, 6th October 2013.

Even when the recession is taken into consideration the increase of mortgage arrears in

Ireland has been vast. It is tough to make precise cross-country comparisons due to the lack

of regular data on mortgage arrears. However, figure 2 illustrates the massive increase in

arrears compared to the U.S and the U.K. This diagram is a good indicator of the conflicting

experience in Ireland relative to both countries even though the three countries are not

directly comparable. The three countries were all around the same level for arrears more than

90 days in 2009 and whilst Ireland’s trends increased to 17% the repayment difficulties for

both the U.K and the U.S eased over the same period.

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The Keane Report(Inter-Departmental Mortgage Arrears Working Group, 2011) was tasked by the Governments

Economic Management Council to deliberate on additional actions to improve the growing

crisis of mortgage arrears. The work of IDMAWG (2011) only focused on home owner

mortgages and given the number of variable factors impacting every situation they state that

blanket debt forgiveness will not be effective. They suggest that a range of practical

solutions are required which should be applied based on the assessment of individual

mortgage holders affordability, the level of negative equity and the future prospects. They

also note that there are some key principles that should be recognised before any solutions are

accessible.

The Key Principles

If you can pay, you must.

There is no entitlement to a solution.

A borrower who fails to co-operate within the MARP may lose certain protections.

All solutions have consequences.

The Challenges and Responses of IDMAWG (2011)Shown in Fig. 2 are the challenges the group had to overcome and what their proposed

suggestions were for each challenge.

Figure 3.Challenges and responses.

Source: The Keane Report 15th Sep 2013

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Recommended Strategies for dealing with the challenges:

Introduce New Bankruptcy Legislation

The IDMAWG (2011) states that early introduction of new judicial and non-judicial

bankruptcy options were crucial. However, it would be highly complex and need to be

properly resourced. Without effective bankruptcy legislation the mortgage arrears problem

would not be resolved. However, they also note that changes that would incentivise

behaviour to cease paying debts must be avoided. The proposal by the IDMAWG (2011) was

to commence a three-tiered debt settlement process using each of the following:

A revised judicial process

A non-judicial debt settlement process

Debt relief order

Mortgage Interest SupplementThe IDMAWG (2011) argues that MIS should be time limited and although they realise that

it is a massive support for mortgage holders in difficulty they report that long-term MIS

essentially acts as a State financial support to the bank and that the introduction of Mortgage

to rent schemes would be more beneficial for many borrowers in long-term MIS.

Mortgage Arrears Resolution Process (MARP)The compliance of MARP by mortgage lenders will be continually monitored by The Central

Bank and the findings publically reported. According to (Citizens Information, 2013), under

the Central Bank’s Code of Conduct on Mortgage Arrears (CCMA) all lenders must operate a

MARP when dealing with customers in pre-arrears and arrears. Although this requirement

commenced in January 2011 under the revised CCMA which came into effect in July last the

rules have changed leaving only 4 stages of MARP instead of the previous 5. The previous

5th stage known as the appeals process is still under the CCMA but no longer in the MARP.

The 4 stages of MARP are:

CommunicationThe lender must inform the borrower and any guarantor on the mortgage in writing of their

mortgage accounts status if their arrears remain unpaid 31 days from the date their arrears

commenced. This letter must be sent within 3 business days and include the following

details:

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The arrears are now being dealt with under MARP

Clearly state the amount owed by the borrower and details of missed payment(s)

The importance of the borrowers co-operation with the lender and effects of non-co-

operation

The impact it will have on the borrower’s credit rating.

The lender is also responsible for forwarding on relevant contacts, website details and

information on mortgage arrears along with a booklet that contains all the information on the

MARP. Each lender must also have a communications policy that is approved by the board

of directors and which ensures that communication with borrowers is appropriate and of

necessary frequency.

The lender may only make an unsolicited visit to the borrower’s home if they have given 5

days’ notice and all other attempts to contact the borrower have been unsuccessful.

Financial Information

Borrowers in arrears or pre-arrears must be provided with a standard financial statement

(SFS) from their lender so as their lender can use this to assess the borrowers financial

situation, therefore distinguishing the best course of action. According to (Citizens

Information, 2013) the lender must offer assistance to the borrower when completing their

SFS along with ensuring that the borrower fully understands the MARP.

Assessment

All lenders must have an Arrears Support Unit (ASU) to where they will send completed

standard financial statements to be assessed based on the borrowers full circumstances

including their personal circumstances, the information provided in their SFS, overall

indebtedness, their previous payment history and finally their current repayment capacity.

Resolution

All options for alternative repayment arrangement must be explored by the lender when the

assessment has been completed reports (Citizens Information, 2013). The lender must

inform the borrower in writing of the alternative repayment arrangement which they deem

appropriate. However this arrangement must not be used by lenders to transfer borrowers

from existing tracker mortgages. The alternative repayment arrangements must be reviewed

every six months to check if it is still an appropriate arrangement for the borrower or to see

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has the borrowers circumstances changed. The borrower must be advised of their options by

their lender if either party is not willing to enter into an alternative repayment arrangement.

Mortgage to Rent Schemes

The Keane Report proposes two mortgage to rent schemes that would be intended for

borrowers who would meet the criteria for social housing if they lost their home and where

their home is appropriate for social housing. Both schemes would need to have the mortgage

assessed as unsustainable via MARP and both the borrower and the home assessed as being

eligible for social housing.

Scheme 1: Approved Housing Body Option Figure 4: AHB Structure

Source: The Keane Report, 24th October 2013

Structure of Scheme:

The Approved Housing Body (AHB) buys the house at a discount to the current

market value from the borrower.

The lender would supply the AHB with a 75% long term loan and therefore having

first legal charge on the property.

The Department of Environment, Community and Local Government (D/ECLG)

would have a second charge on the property as they would provide the AHB with a

25% equity investment.

The owner would use the proceeds of the sale to pay a lump sum off the mortgage.

The mortgage holder would then rent the house from the AHB at a means tested rate.

The AHB would be paid up to 80% of the market rental from the D/ECLG.

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Scheme 2: Leasing Structure Figure 5 Leasing Structure

Source: The Keane Report, 24th October 2013

Structure of Scheme:

The mortgagee voluntarily surrenders the house to the mortgagor.

The Mortgagor enters into a 20 year lease with the Local Authority.

The Local Authority would then rent the house to the previous mortgagee at a means

tested rate.

The D/ECLG would pay the Local Authority rent up to 80% of market rental.

Trade Down Mortgages

According to the Keane Report the trade down option is beneficial for both the borrower and

the lender if the terms are viable. This type of mortgage is aimed at borrowers who are in

negative equity, so as they may be able to carry the negative equity with them as they trade

down to a lower value house. Important factors in determining if this option is viable are:

The scale of the trade down.

Borrower’s level of sustainable income.

Amount of negative equity.

Split Mortgages

The IDMAWG (2011) also recommended this option where the borrower would pay an

amount that they could afford over the lifetime of the mortgage which is pre-agreed with their

lender and then the balance being warehoused and later being paid when the term of the

mortgage comes to an end, this can be done by trading down to a smaller property, realising

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assets, using pension lump sums or agreeing a life interest in the property. The affordable

part of the mortgage could be recalculated on a regular basis to consider increases in

disposable income.

Sale by Agreement

Taking into account the borrower’s situation the mortgagor and mortgagee should concur to

sell the property and come to an arrangement regarding the loss.

The code of Conduct on Mortgage Arrears (CCMA)

The CCMA sets out how distressed mortgagees must be treated and considered on their own

merits due to each case being unique. This applies to all regulated entities operating in the

state and participating in mortgage lending activities and applies to the loan of the borrower’s

primary residence that is used for security for the finance. The current version of the CCMA

came into effect in January 2013. It is compulsory that lenders abide by this code.

The code states that lenders must have a minimum of one person who deals with arrears cases

and who must also liaise with the Arrears Support Unit (ASU) of the lender. Procedures

must be put in place and aim to be flexible in their approach when dealing with distressed

borrowers as well as assisting them as much as possible. It should also outline how the stages

of MARP are implemented and how each case is assessed by the ASU.

A lender must prepare and have a booklet available for borrowers with full details of the

MARP, what options are available from the lender and remind borrowers that they may want

to make a claim if they had previously purchased Payment Protection Insurance.

Previously known as the 5th stage of the MARP, the appeals process is part of the CCMA and

states that lenders must set up an appeals board using three senior personnel and who have

not previously been involved in a borrower’s case. At least one of these members must be

unconnected to the lenders management team. The lender must have written criteria for

appropriate handling of appeals.

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The Personal Insolvency Arrangement (PIA)A PIA is an arrangement that insolvent debtors who are eligible to reach an agreement

regarding the settlement/restructuring of their debts with their creditors. It is included in the

Personal Insolvency Act 2012 as one of three alternatives to bankruptcy.

There is a limited amount of three million that can be included for secured debts and

amounts above this require the creditor’s consent. The borrower must have participated

under the MARP for at least six months before they shall be deemed eligible.

A PIA can last for up to six years and possibly a further 12 months on top of this, however it

can only be obtained once in a borrower’s lifetime and must be sought through a Personal

Insolvency Practitioner.

Conclusion

The suggested recommendations from the Keane Report that have been implemented along

with the CCMA’s framework have been closely monitored and in my opinion they are

working to a certain extent. However, I believe that the strategies should have been in place

a lot sooner to prevent the severity of the situation. I would also be happy to see the lenders

take more responsibility and write off part of the debts. We have only recently in the last few

months seen borrowers avail of the new PIA so it’s premature to discuss if this is having the

desired effect. With the U.K having a similar arrangement in place before the crisis it is

known that this was beneficial to their borrowers, so this should provide some confidence for

Ireland’s distressed borrowers.

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Bibliography

www.mortgages.ie

www.askaboutmoney.ie

www.independent.ie

www.allaboutbusiness.com

www.irishtimes.ie

www.findarticles.com

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References

Central Bank of Ireland, 2013. www.irishcentralbank.ie. [Online] Available at: http://www.centralbank.ie/publicinformation/Documents/2013%20CCMA.pdf[Accessed 10 09 2013].

Central Statistics Office, 2009. www.cso.ie. [Online] Available at: http://www.cso.ie/en/newsandevents/pressreleases/2009pressreleases/quarterlynationalhouseholdsurveyquarter22009/[Accessed 26 10 2013].

Central Statistics Office, 2013. www.cso.ie. [Online] Available at: http://www.cso.ie/en/media/csoie/releasespublications/documents/labourmarket/2013/qnhs_q22013.pdf[Accessed 06 09 2013].

Citizens Information, 2013. www.citizensinformation.ie. [Online] Available at: http://www.citizensinformation.ie/en/housing/owning_a_home/mortgage_arrears/mortgage_arrears_resolution_process.html[Accessed 01 November 2013].

Inter-Departmental Mortgage Arrears Working Group, 2011. The Keane Report. [Online] Available at: http://www.finance.gov.ie/documents/publications/reports/2011/mortgagearr2.pdf[Accessed 15 09 2013].

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