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8/9/2019 Moodle Integration for BB Collaborate Web Conferencing Configuration Guide V3
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Table of Contents
Page i
Preface 1
Purpose of This Guide 1
Audience 1
Help and Other Resources 2
Technical Support 2
Documentation and Learning Resources 2
Communit y 2
Blackboard Collaborate Product Feedback 2
Chapter 1 Product Overview 3
Chapter 2 Installing the Module 5
Pre-Installation Requirements 5
Installation 5
Chapter 3 Configuring the Module 9
Chapter 4 Configuring User Role Permissions 15
Chapter 5 Uninstalling the Module 19
Blackboard Collaborate Copyright 21
Trademarks 21
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Preface
Page 1
Purpose of This Guide
This guide provides detailed steps for Moodle administrators to install, configure, and administer
the Blackboard Collaborate Moodle Module for Web Conferencing.
This guide does not provide information on linking to or creating, editing, backing up, or restor-
ing Blackboard Collaborate web conferencing content. For details on those processes, refer to
the Blackboard Collaborate Moodle Integration for Web Conferencing User's Guide.
This guide does not provide information on the use of Blackboard Collaborate web conferencing
features. For detailed information on how to use these features once they have been linked to
your course, refer to the The Blackboard Collaborate Web Conferencing Moderator's Guide.
If you are a student or other participant, refer to the Blackboard Collaborate Web Conferencing
Essentials for Participants Guide.
AudienceIt is assumed that the user has a basic working knowledge of the following:
l The administration of Moodle
l The operating system on which your Moodle instance resides.
l The Blackboard Collaborate web conferencing web server, services, and the client JNLP
files.
http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611003PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611004PDFhttp://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020http://www.blackboard.com/docs/documentation.htm?DocID=611020
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Help and Other Resources
Technical Support
Blackboard Collaborate technical support and the support Knowledge Base are available through
the Support Portal:
http://support.blackboardcollaborate.com
Documentation and Learning Resources
Documentation and learning resources (for all Blackboard Collaborate products) are available on
the On-Demand Learning Center, which can be reached as follows:
o In your browser, enter the following address:
http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspx
Community
We encourage Blackboard Collaborate users of all levels (administrators, instructors and stu-
dents) to submit questions to Ask the Doctors, a free question-and-answer forum moderated
by an expert team of your fellow Blackboard Collaborate users. Their goal is to provide quality
answers to your questions in a highly responsive manner, while building a global knowledge base
f or online teaching and learning.
You can find Ask the Doctors at the link below:
http://discussions.blackboard.com/forums/default.aspx?GroupID=9
Messages posted in the Ask the Doctors forum do not go to our Support Team. If you require
technical support assistance to resolve a problem, please contact Technical Support (see the
headingTechnical Support in this section).
Blackboard Collaborate Product Feedback
Blackboard Collaborate welcomes your comments and suggestions. If you have an idea for a newfeature or enhancement, or would like to send other feedback, please send an email to
Your feedback will be sent directly to our Product Management Team.
2 Preface
http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspxmailto:[email protected]://discussions.blackboard.com/forums/default.aspx?GroupID=9http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspxhttp://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspxhttp://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspxhttp://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspxhttp://support.blackboardcollaborate.com/
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Chapter 1
Page 3
Product Overview
The Blackboard Collaborate Moodle Module for Web Conferencing enables your Moodle course
management system (CMS) to create and launch Blackboard Collaborate web conferencing ses-
sions and recordings. Once integrated, Moodle will provide the following additional functions to
instructors and course builders:
n Create a public, private, or course sessions
n Automatically invite and grant access to a session to a specific course, group, or grouping.
n Provide access to recordings of past sessions.
n Grade students on their Blackboard Collaborate session attendance.
n Archive, restore, and duplicate sessions using Moodle's backup, restore, and import func-
tions.
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Chapter 2
Page 5
Installing the Module
Pre-Installation Requirements
Before installing the Moodle Module, ensure the following:
l You have a login group and web service account on the Blackboard Collaborate scheduling
server (SAS).
l You have received your Blackboard Collaborate Moodle Module for Web Conferencing wel-
come e-mail.
l A Moodle installation exists on your server.
Note: For an example, we’ll use http://www.example.com/moodle
as the URL of your Moodle web site and /var/www/html/moodle/ as
the location of the Moodle code on the server.
Installation
To install the Blackboard Collaborate Moodle Module for Web Conferencing on your server, fol-
low the steps below.
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1. Download the Blackboard Collaborate Moodle Module for Web Conferencing from The
Blackboard Collaborate Support Portal as instructed in your welcome package.
2. Extract the .zip file to a temporary location.
Note: Although the product is now named Blackboard Collaborate web conferencing, the elluminate directory and web addresses
were retained to ensure compatibility with earlier versions of the
Moodle Module.
3. From the temporary location, copy the contents of:
elluminate_blocks/elluminate
into:
moodle_dir /blocks/elluminate
(where moodle_dir is the location of the Moodle code on the server, for example,
/var/www/html/moodle). In this case you would copy the contents to
/var/www/html/moodle/blocks/elluminate
4. From the temporary location, copy the contents of:
elluminate_mod/elluminate
into:
moodle_dir /mod/elluminate
for example
/var/www/html/moodle/mod/elluminate
5. (Optional) If you're using a theme that displays its own icons, you must copy the Black- board Collaborate activity module icon into your theme’s directory. For example, if you
were using the Chameleon theme with Moodle 1.6 or above, you will need to create a
Blackboard directory in that theme.
Copy
moodle_dir /mod/elluminate/icon.gif
into the following Chameleon directory:
moodle_dir /theme/chameleon/pix/mod/elluminate/
For example, copy
/var/www/html/moodle/mod/elluminate/icon.gif
into
/var/www/html/moodle/theme/chameleon/pix/mod/elluminate/
6. Visit the Moodle administration page (for example, http://ww-
w.example.com/moodle/admin). This page shows you the progress as the database instal-
lation script for the Moodle Module is executing.
6 Installing the for Moodle
http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/http://support.blackboardcollaborate.com/
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7. When installation is complete, click Continue. You will be notified of any errors or warn-
ings, if they exist.
8. Ensure that the Moodle cron job is correctly set up and configured. For instructions see
http://docs.moodle.org/en/Cron.
Note: Blackboard Collaborate recordings will be visible through the
Blackboard Collaborate web conferencing block only after the
Moodle cron job executes.
7Installing the for Moodle
http://docs.moodle.org/en/Cron
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Chapter 3
Page 9
Configuring the Module
To change the settings of the Moodle Module activity module, follow the steps below.
1. Log in to your Moodle site as the Moodle Administrator (for example, by opening
http://www.example.com/moodle/admin).
The Administration page opens.
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2. In the Settings area, choose Site Administration > Plugins > Activity Modules >
Manage activities.
The Activities configuration page opens.
10 Configuring the for Moodle
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3. Under the Settings column, click on the Settings link for Blackboard Collaborate Ses-
sion.
The Blackboard Collaborate Session configuration page opens.
11Configuring the for Moodle
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4. Enter the appropriate Session Administration System information (refer to your Black-
board Collaborate Moodle Module for Web Conferencing welcome e-mail):
n Server URL is the URL of the Blackboard Collaborate scheduling server that has
been enabled for web services access.
Note: The URL must be set to use version 3 of the adapter.
The upgrade process will automatically set this to the correctURL if you upgrade from a previous version. Do not alter it.
n Username and Password are the credentials of the account on the Blackboard
Collaborate scheduling server to be used for Moodle administration.
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5. Select a Default Boundary Time for all Blackboard Collaborate sessions. This is the
number of minutes (15, 30, 45 or 60) before the scheduled start time of a session during
which a participant may join the session. If you want teachers to be able to set their own
boundary time, select Choose. The default is 15 minutes.
6. Specify whether or not you want the following user options and permissions turned on or
off by setting to them to Yes (on) or No (off). The default is No for all options.
n Pre-Populate Moderators – Pre-populates all Blackboard Collaborate Sessions
associated with the course with the users who have the permission to moderate ses-sions within the course.
n Raise Hand on Entry – Automatically raises the hand of every user who joins
the session. By default, you will hear an audible notification when someone raises
their hand.
n Permissions On – Grants full Moderator permissions to all users who join the ses-
sion. This permits users to upload content, control the permissions of other users,
and any other permission normally limited to instructors.
n Must be Supervised – Permits Moderators to view all private chat messages in
the Blackboard Collaborate Session. All session attendees will see an icon in the
Chat panel to notify them that Moderators are able to view private messages. 7. Configure Enable Session Teleconference.
l Choose -- Moderators can choose, for each session, whether or not tel-
econferencing will be enabled.
l Yes -- Teleconferencing will be enabled for all new sessions.
l No -- Teleconferencing will be disabled for all new sessions
8. Specify whether or not you want Web Services Debugging turned on ( Yes) or off
(No). The default is No.
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9. Set the Log Level to control how much information is written to logs.
ERROR is the least verbose level and DEBUG is the most verbose. Usually this should be
set to ERROR. Only set this to DEBUG on the advice of Blackboard Technical Support.
Note: Logs are stored in the Moodle data directory inblackboard_collaborate/sas/logs. Moodle does not auto-
matically remove old logs, so you should set up a cron job to do so
periodically.
10. Click Save changes to complete the configuration.
The module will automatically check the connection. You should see "Connection test suc-
ceeded!".
You are now ready to add Blackboard Collaborate activities into courses on your site.
14 Configuring the for Moodle
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Chapter 4
Page 15
Configuring User Role Permissions
Each user has a default set of permissions when interacting with Blackboard Collaborate ses-
sions. Instructors can create and edit sessions associated with their courses, students can enter
sessions but not edit them, and administrators can edit and delete any session on the Moodle
server.
You can also create a custom set of permissions, or even custom roles, through Moodle's per-mission controls:
1. Log in to Moodle as an administrator.
2. In the Site Administration window, expand the Users menu followed by the Per-
missions menu.
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3. In the Settings area, choose Site Administration > Users > Permissions >
Define roles.
The Manage roles page opens.
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4. To view a role's permissions, click the name of the role.
That role's page opens.
5. To edit the role's permissions, click the Edit button.
6. Scroll down until you see the header Activity: Blackboard Collaborate.
Note: There may be more than one section with that header.
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7. Place a check in the box to the right of each permission to grant that permission to this
role. Uncheck the box to revoke a permission.
8. Click Save changes to apply your changes to the site.
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Chapter 5
Page 19
Uninstalling the Module
To uninstall the Blackboard Collaborate Moodle Module for Web Conferencing from your
server, follow the steps below.
1. Log in to the your Moodle site (for example, http://www.example.com/moodle/admin) as
the Moodle Administrator. The Administration page opens.
2. In the Site Administration menu, expand the Activities menu and click Manage
Activities. The Activities configuration page will open.
3. Under the Delete column, click Delete in the Blackboard Collaborate web conferencing
Session row in the table.
4. Click Yes to confirm deletion.
5. In the Site Administration menu, expand the Blocks menu and click Manage
Blocks. The Blocks configuration page opens.
6. Under the Delete column, click Delete in the Blackboard Collaborate web conferencing
row in the table.
7. Click Yes to confirm deletion.
8. On the file system on your Moodle server, delete the elluminate folder from
moodle_dir /mod
for example
/var/www/html/moodle/mod.
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9. On the file system on your Moodle server, delete the elluminate folder from
moodle_dir /blocks
for example
/var/www/html/moodle/blocks.
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Blackboard Collaborate Copyright
This document contains confidential proprietary information and is protected by law. This doc-
ument and the information contained in it are intended for authorized users only and may be
used only for the express purpose of legally accessing and using Blackboard Inc. products; anyother use, without Blackboard Inc.’s prior written permission, is strictly prohibited.
© 2013 Blackboard Inc. All Rights Reserved.
Trademarks
Blackboard, the Blackboard logo, Blackboard Collaborate, the Blackboard Collaborate logo,
Behind the Blackboard, Wimba and Elluminate are trademarks or registered trademarks ofBlackboard Inc. or its subsidiaries in the United States and/or other countries. All rights
reserved.
All other brand or product names are trademarks or registered trademarks of their respective
companies or organizations.
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