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A CASE STUDY
2011
Berenguel, Carmilyn
Ponciano, RizaBS Acc 3-1
Monterey Foods Corporation
Cavite Meat Plant
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Monterey Foods CorporationCavite Meat Plant
THE COMPANY
Overview
onterey Food Corporation is a renowned and trusted producer of superior quality meat
products that follows international standards of food safety and quality management. It is one
of the companies included in the portfolio of San Miguel-Purefoods Co. Inc. which is a subsidiary of the
San Miguel Corporation, the “largest publicly listed food, beverage, and packaging company in the
Philippines”. It has been noted as one of the most formidable brands in the Philippine food industry
alongside Magnolia and Purefoods. From being a cattle ranch based in Isabela, Monterey has become
the “largest hog-breeding, hog growing, and cattle fattening operations in the country today”.
M
Executive Summary
Industry: Livestock Farming, Processing and Selling of Meat Products
“For more than 38 years of operation, the company has almost 300 farms all over the Philippines –
owned and contracted, more than 30 which are hog-breeding farms, 11 off-site nursery stations, and
more than 250 growing facilities.” The original breeding farm still exists in Isabela, with the feedlots
located at Pampanga, Laguna and South Cotabato.
Brief History
The corporation, formerly known as Monterey Farms Corporation, started at 1,200 hectares cattle
ranch located at Cauayan, Isabela in 1969. It had its humble beginning until the San Miguel Corporation
decided to include it as one of their subsidiaries. As the San Miguel Corporation seek out growth and
expansion, it acquired Ayala’s Purefoods-Hormel Company forming a new subsidiary – the San Miguel-
Purefoods Co. Inc. Monterey is then held / grouped in its portfolio alongside those who are also included
as some of the toughest competitors in the Philippine food industry such as Purefoods-Hormel Co. Inc.,
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Magnolia, and San Miguel Mills Inc. From then on, it has become a household name for quality meat
products, and is considered as having the country’s largest hog and cattle operations.
Mission
Stated below is the corporate mission of Monterey Foods Corporation:
“We are committed to:
Produce and supply basic meat products that will consistently fulfill applicable regulatory and
satisfy customer requirements.
Delight our own customers with timely, reliable and responsive services that are attuned to their
dynamic needs.
Develop skilled, empowered, motivated employees through different interventions and by
providing a balanced work of life.
Create and manipulate win-win relationship with our business partners and provide
opportunities for mutual growth
Practice social responsibility in the community where we operate by
Employing environment-friendly practices and consistently complying to all relevant
laws and regulations
Participating in community relations program”
Vision
Monterey Foods Corporation envisions being the:
“world-class abattoir and deboning facility fully utilizing appropriate state of the art technology
and process”
“preferred supplier of quality, fresh, clean, and sale meats in the Philippines”
Values
In the pursuit and performance of these objectives, we shall espouse and live by these values:
Sense of ownership
Customer orientation
Respect for self and others
Integrity
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Passion for quality, food safety and excellence
Teamwork
Innovations
Social responsibility
COMPANY STANDING
From a simple farm to being a subsidiary of one of the largest companies in the Philippines, it’s not
difficult to penetrate the market and gain its top spot. Considering its parent’s reputation, Monterey can
be considered to be living in its standing. For almost thirty eight (38) years of operation, “Monterey
meat products already became a part of the everyday Filipino Life”.
FINANCIAL PERFORMANCE
The following are actual excerpts from the submitted Consolidated Financial Report of San Miguel
Corporation for public viewing in PSE (http://www.pse.com.ph/):
Monterey is a 97.68%-owned subsidiary of SMPFC.
In April 2009, Monterey acquired the subscription rights of certain individuals in High breed
Livestock Corporation (HLC), a company that is also engaged in the same line of business as that
of Monterey. HLC thereafter became a subsidiary of Monterey. In June 2009, HLC was merged
into Monterey, with Monterey as the surviving entity. The consideration of the assignment of
the subscription, net of the effect of the merger, amounted to P6.25 million. The SEC approved
the merger on October 22, 2009. The BIR confirmed the tax-free merger of HLC into MFC in its
certification No. S40-052-2009.
The Monterey business posted a significant improvement from 2008’s losses owing to cost
reduction initiatives, operational efficiency, improvements and cost breaks in raw materials.
Sales revenue rose 15% higher than 2008 at P7, 303 million.
With more than 166 Monterey Neighborhood Meat shops and 250 Monterey Supermarket Meat
shops, the business continued to expand distribution and widen product availability, which
helped in driving sales.
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Nine more Monterey Meat shop outlets were opened in 2008 with sales volume rising
phenomenally every month. As of December 31, 2008, there are 14 Monterey meat shops in
Vietnam that are performing well.
Noncurrent biological assets increased by 38% to P1,814 million due to the start of operations of
the Sumilao farm in 2008 and the increase in volume of Monterey and Poultry’s breeding stocks
coupled with higher growing costs
PRODUCT AND SERVICE DESIGN
Monterey offers a wide variety of products under the meat category. It supplies quality-grown beef,
pork, and lamb meats. The whole list products offered by the company can be seen at Appendix D. The
company can easily be reached for it extends its business from meat plants, to meat shops which are
strategically placed to various places in the country which will be discussed later on.
FIGURE 1PRODUCE AND DELIVER PROCESS
“From the farm, freshness is locked through an advanced chilling process and checked by the National
Meat Inspection Services. From the farm to the market.... Just in time for a meal.” – from a monterey
advertisement
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“WHY CONSUMERS CHOOSE MONTEREY
Guaranteed Fresh, Guaranteed Disease-Free Monterey meats are chilled via a unique,
advanced blast-chilling process right after slaughter. This neutralizes bacterial growth
and ensures that freshness is locked in. Monterey meats are also checked daily by the
National Meat Inspection Commission to guarantee that it is foot-and-mouth disease-
free.
Leaner Meats Monterey hogs and cattle are Grade-A imported breeds subjected to strict
growing and feeding practices – for leaner, higher quality meats.
Improved Tenderness At Monterey, hogs and cattle are handled with much care – from
breeding up to slaughtering and storage. Its animals are rested just prior to processing
to prevent muscles from becoming tough due to stress. This procedure helps improve
meat tenderness.
Availability and Convenience Monterey meats are made available to consumers via a
nationwide distribution network of Monterey Meatshops in many neighborhoods and
major supermarkets. For added convenience, Monterey Neighborhood Meatshops offer
Free Delivery Service.”
-http://www.giuseppesresto.com/
Since Monterey is dedicated to total quality, their meat products are delivered by “refrigerated
Monterey trucks” and are available in a variety of Monterey outlets be it Monterey meat shops, in
supermarkets, or in Monterey satellite outlets. As it follows the “farm to market” concept, the
consumers are “assured of quality meats in every meal”.
QUALITY
In over to withstand the competition, a company must possess the guts to stay in the market without
sacrificing the quality of service or the products that it provides to its consumers. Monterey is
committed to Total Quality Management; in fact, its Cavite Meat Plant met the requirements of the
International Organization for Standard (ISO), an international standard-setting body, and achieved the
ISO 9001:2000 Certificate for slaughter, production and delivery of meat products, and sale of live hogs
and cattle. It is the very “first ISO 9001:2000 certified slaughter and boning facility in the Philippines”.
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The Monterey Meat Plants operate under a quality policy
stated below:
“Monterey Quality Policy
Monterey Cavite Meat Plant is committed to
significantly contribute to the over-all business
excellence of Monterey Foods Corporation and
SMPFC, Inc.;
To adhere to the principles of SMC’s Corporate
Quality Policy;
And to adhere to the principles of SMPFC, Inc
Food Safety Policy, by:
Producing and delivering safe quality products and services that consistently secure the
loyalty and patronage and enhance the satisfaction of our customers
Creating and maintaining a work environment where employees can excel to the best of
their abilities and where quality and food safety is a way of life; and
Providing mutual growth opportunities and positively enhancing relations with our
stockholders.”
We have a system that defines product / service quality and food safety requirements, measures
performance against quality objectives; and assures continuous improvement.
We are a living testament to San Miguel’s tradition of being the “Home of Quality Products and People”.
The ISO certification award simply expresses the company’s commitment to providing customer
satisfaction and delight by delivering quality products and services.
The company also operates with “Cold Chain Management”, a management system which utilizes “cold-
chain” or a temperature-controlled supply chain. “Monterey meat have gone through an advanced
blast-chilling process right after slaughter so bacterial growth is neutralized and freshness and nutrition
is locked in.
FIGURE 2 ISO LOGO FOR SYSTEM CERTIFICATION
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COLD CHAIN MANAGEMENT
Benefits:
Preserve freshness of meat products
Maintain good quality
Longer shelf life
Minimize spoilage
Increase revenue
A. Working Area
Installed plastic curtain in room entrances
Keep the door closed when not in use.
B. Delivery Van:
Maintain the reefer van temperature at 4 degrees Celsius and below.
INVENTORY MANAGEMENT
Monterey has been producing its own supplies ever since. From the time it started as a humble ranch,
they’re doing it the traditional way. And as the use of technology became highly demanded, Monterey
was able to adapt. Today, “Monterey had been dynamically performing 100% artificial insemination to
the swine breeding herd” to increase the efficiency of its production to respond to the growing demand
of its consumers.
The ration given to the hogs all the time are being provided or supplied by B-Meg, a sister-company and
also a subsidiary of the San Miguel Corporation. B-Meg guarantees that the ration given to the hogs are
freshly-mixed coming from different owned and managed feed mills around the country. Growth of the
hogs is being promoted by using advanced technological facilities, thus having shorter days to market.
“Purchase of biological, supplements, diagnostic kits, and chemotherapeutics” are only made on reliable
suppliers and manufacturers to “consistently ensure product quality and safety”. Peak Season for
production would start from October continuing up to December, every year.
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FACILITIES AND MAINTENANCE
Monterey extends to various lines of business incidental to its production: from farms and meat plants,
to meat shops and retail franchises - Each of which are strategically placed in various places in the
Philippines.
The very first Monterey farm was located in Isabela before it was acquired by the San Miguel
Corporation as its subsidiary. And after 38 years of operation, it has expanded to 300 farms all over the
Philippines.
Monterey allows partnerships though Hog Contract Growing which requires some qualification for site
locations:
“SITE QUALIFICATIONS
CAPACITY: 400-5000 heads
Location:
Region 1: (Pangasinan, Ilocos)
Region 2: (Isabela)
Region 3: (Zambales, Bataan, Bulacan, Tarlac, Nueva Ecija, Pampanga)
Region 4: (Batangas, Laguna, Quezon, Cavite)
Region 5: (Camarines Sur, Albay)
Region 6: (Iloilo)
*Within the agricultural zone of the community
*1 km. away from the nearest built up residential areas and farms
Locations must have:
*Abundant source of potable water
*Reliable source of ELECTRICITY
*An all weather ROAD, for 6-wheeler trucks
*Good PEACE and ORDER”
Strict compliance with these qualifications is required to perfect the contract along with other
requirements that are specifically requested by the company. And these very qualities are what makes
the company excel among others – it strictly follows protocol.
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Also noted for its excellence is the Cavite Meat Plant of Monterey, which is the first ISO Certified
Slaughterhouse in the Philippines, alongside being the first HACCP Slaughter plant (“HACCP or Hazard
Analysis Critical Control Point is a systematic preventive approach to food safety and pharmaceutical
safety that addresses physical, chemical, and biological hazards as a means of preventions rather than
finished product inspection.”).
Monterey Cavite Meat Plant
General Information
Established in August 8, 1988
Accredited “AAA” Slaughterhouse by the National Meat Inspection Service
Total Land Area of 6.5 hectares
Total covered are of approximately 6, 800 square meters
Nurseries and growing facilities are used to manage the growth of the animals. “State-of-the-art
facilities” are also employed to improve the efficiency of processing and production. Example of which is
the use “climate-controlled housing system”.
Franchising also allowed Monterey to expand its
business quickly. In 1990, the company started with
only 4 meat shops. (See Appendix F for Present
Monterey Outlets at Cavite, Southern Luzon Area)
Due to its high-quality products and services, it has
gained continuing patronage of many Filipino
consumers. The number of franchiser increased over
the years increased rapidly making it the largest
meat supplying company in the country. Today,
Monterey’s franchised meat shops can be found all
over the country, even inside major retail stores and
supermarkets.
Each meat shop are “stand-alone” outlet which
delivers a variety of meat products (list of products can
be found at Appendix D) and are equipped “modern
FIGURE 3AN EXAMPLE OF FACILITY MAINTAINED BY MONTEREY OUTLETS. FRANCHISE BY
GUISEPPE'S MONTEREY MEATSHOP
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fabrication equipment and display showcase” alongside advanced refrigeration. Each outlet is manned a
crew of butchers and merchandisers as well which are trained by the company school itself, the
Monterey Meat School, in order to deliver quality, courteous, and efficient service.
HUMAN RESOURCE AND LABOR RELATIONS
One of the Mission of Monterey is to “Develop skilled, empowered, motivated employees through
different interventions and by providing a balanced work of life”. Upon interview of several employees of
the company, it can be concluded that they are quite satisfied with how the company handles and
supports its labor force. Predictably, the basic compensation is given along with common benefits.
Certain allowances are additionally given such as uniform allowances and insurance, and a 5-day
additional incentive to be added to their 13 th month pays. Occasionally, the company also gives rewards
for employee accomplishments which motivate employees to continue doing quality service.
In order to maintain its quality standard, Monterey decided to put up a school, the Monterey Meat
School, designed to train its employees in achieving excellence in providing quality service. Only trained
and experienced technical personnel are trusted to handle the “macro and micro-operations of the
company”. Also, “experts in the fields of swine and cattle breeding, nutrition, health, and diagnostics,
husbandry, research and recording systems” are employed to ensure high-class processing and
production. They are attending “various local, national, and international hog trainings and conventions”
in order to expand their knowledge in their fields and help integrate the company’s operations. Hence,
Monterey has become the “first and leading swine integrator in the Philippines”.
SOCIAL RESPONSIBILITY
Monterey also organized several campaigns to “underscore the brand’s commitment to corporate
responsibility” following the steps of its parent company, the San Miguel Corporation. Included in some
of the programs organized by the company alongside other subsidiaries of SMC in terms of fulfillment of
its social responsibility is the “Buy for Bicol” Program. In celebration of the meat company’s 38th
anniversary, Monterey along with Magnolia Chicken, organized a fund raising activity which was
attended by several high officers of the said company. “Buy for Bicol was a 2-week campaign that served
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as a means for Pinoys to help fellow Pinoys devastated by typhoon Reming.” For every purchase of
selected products of Monterey and Magnolia, P5.00 was donated for the relief and rehabilitation of the
Bicol Region through the San Miguel Corporation.
Monterey is also associated with the San Miguel Foundation, Inc. who also crafted various programs and
projects that addresses social issues.
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APPENDIX AMonterey Foods Corporation
Corporate Logo
Company Slogan
Source:
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http://www.monterey.com.ph/
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APPENDIX BCavite Meat Plant
1.Lairage
2.Hog Line
3.Cattle Line
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4.Chillers
5.Fabrication
6.Logistics
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Source:
http://www.monterey.com.ph/monterey_meat_plant.html
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APPENDIX CCavite Meat Plan – Awards and Recognitions
1999 – Cleanest AAA Slaughterhouse
2000 to 2003 – Best AAA Slaughterhouse
2003 - Hall of Fame Award
2004 – Seal of Excellence Award
2005 – Seal of Excellence Award
2006 – Seal of Excellence Award
2003 – HACCP for Chilled pork and beef
carcass
1ST HACCP Certified Slaughterhouse
ISO 9001:2000 Certification
Monterey Cavite Meat Plant is the very first ISO 9001:2000 Certified Slaughter and boning facility in the Philippines
Source:
http://www.monterey.com.ph/monterey_meat_plant.html
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APPENDIX DList of Products
Beef
TenderloinTenderloin SteakTenderloin TipsStriploinNewYork CutStriploin RoastRib EyeRib Eye SteakRib eye RoastRib eye SukiyakiPorterhouseT-bonePrime Rib steakRib RoastRib PrimalSirloinSirloin RoastRoast BeefSukiyaki CutBreakfast SteakFilipino Beef Steak
Beef StroganoffFlank SteakMechadoKalitiranMorcon SliceTop Round RoundRound Bottom RoundEye RoundShinBeef CubesBrisket B/LGround RoundGround BeefCamtoChuck Rib SteakBBQ SteakBack RibShort RibsShankBeef NeckKaldereta Cut
Beef – Others
Ox TougueOx Tail (Skinless)Ox TailOx Tripe localOx Tripe imptd.Ox FaceOx Feet
Kare-kare CutOx LiverKnee CapBeef SawdustBeef BonesBone Marrow
Beef Timplados
Ox TougueOx Tail (Skinless)Ox TailOx Tripe localOx Tripe imptd.Ox FaceOx Feet
Kare-kare CutOx LiverKnee CapBeef SawdustBeef BonesBone Marrow
Pork
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TenderloinPork Tenderloin TipsPork SukiyakiButterfly CutPork CutletsBoneless PorkchopCountry StyleBacon SlicePork SteakPorkloin ChopMenudo CutPork CubesAdobo CutSinigang CutLean Ground PorkGround PorkPata SlicePork Hock
Baby Back RibsAmerican Style RibRoast PorkCrown RoastPigue (Skin-On)Pigue (Skinless, Boneless)Kasim (Skin-On)Kasim (Skinless, Boneless)Pork Belly (Skin-On, Bone-In)Porkchop (Skin-On)Porkchop (Skinless)Rib ShoulderPata FrontPata HindPig TailPork ShankPork Kare Kare CutPork Paksiw Cut
Pork – Others
Pork SauteSkinBack FatPork BonesHog HeadPig's Feet
TampalenPork SawdustPork LiverPork BopisBoneless Head
Pork Timplados
Filipino BaconBreaded PorkchopBreaded PorkstripsLonganisa RecadoLonganisa HamonadoPork TocinoPork TapaPork KoreanPork TeriyakiKorean BBQ ChopsSmoked ChopsSmoked BaconPork BBQ skeweredPork BBQ steak
Pork BBQ slicePork BBQ Bback RibsMarinated/BBQ BellyHawaiian RoastShanghai MixLumpiang ShanghaiSpecial SisigPata TimEmbutidoBola BolaHumbaSkinless ChorizoInternational Sausages (Hungarian Sausage, Spicy Hungarian Sausage, Spicy Sausage, Italian Sausage, Spanish Sausage and Chinese Sausage)
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Lamb
Lamb ChopsLamb StewLamb ShankLamb Leg
Lamb RackMidloin ChopsRoast LambRib of Lamb
Lamb Timplados
Lamb BBQ ChopsHoney Glazed Lamb ChopsPremium Lamb Burger
Lamb TapaBBQ skewered Lamb
Source:
http://www.monterey.com.ph/products.html
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APPENDIX EBasic Products with Corresponding Prices
Pork
CUTS
PorkchopLiempoKasimPork cubesPork cutletsPata frontPata HindRib Shoulders
PRICE (per kilo)
191209191216216155145176
Beef
CUTS
Beef cubesBeef shankBeef ShirloinStroganoffBrisketButterfly cutCanato
PRICE (per kilo)
286270434387282216277
Others
CUTS
PorkchopLiempoKasimPork cubesPork cutletsPata frontPata HindRib Shoulders
PRICE (per kilo)
191209191216216155145176
Source:
Monterey Meat Shop – Cavite Meat Plant
APPENDIX FList of Outlets
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South Luzon Area – Cavite
Trade Name Address Lets Meat Here Meatshop
# 103 Don Placido Campos ave. Dasmariñas, Cavite
Meatfull Meatshop Cityoil Compound, Governor's Drive, General Mariano Alvarez, CaviteWell Done Inc. JP Rizal st., Silang, CavitePPMMC Monterey Meat Plant, Brgy. Langkaan, Dasmariñas, CaviteSouthmart Corp 324 Nueno st., Imus, CaviteLets Meat Here Meatshop II
G/F CMJ Bldg 315 Street Molino Bacoor
Meatfull Meatshop 2
Olivarez Plaza Tagaytay City
Ricardo A. Pelejo Jr Meatshop
L-Paseo Arcade Indang Trece Road cor Governor's Drive Trece Martires Cavite
Golden Egg 305 P Burgos Ave. Caridad Cavite CityInfinity Meatshop Bautista Arcade, Brgy. Samala Binakayan, Kawit CaviteEtruiste Meatshop 25 Hawaii St. Camella Homes Salinas 4 Bacoor CaviteAshrielle Enterprise WEE Bldg. Crisanto delos Reyes Ave., near Gov't Drive Manggahan General TriasInfinity 18 Enterprise
Zapote Bacoor Public Market Bacoor Cavite
VDU'S Meatshop Apt C Daang Amaya Tanza CaviteCBJI Enterprises General Trias st. Silanganan 2, Rosario Cavite
Nicole and Nikko Buenavista Building Lot 31 Block 55 Golden Miles Highway Brgy. Salawag Dasmariñas
RFAR Enterprise Captain C. Nazareno St. Naic, CaviteMeatfull 3 Crossing Mendez Tagaytay City
Source:
http://www.monterey.com.ph/locator_cavite.html
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BIBLIOGRAPHY
Monterey Foods Corporation – Cavite Meat Plant
“Cold-Chain”. http://en.wikipedia.org/wiki/Cold_chain. Retrieved March 23, 2011.
“Hazard Analysis and Critical Control Points”. http://en.wikipedia.org/wiki/Hazard_Analysis_and_Criti cal_ Con trol_Points. Retrieved March 23, 2011.
“International Organization for Standard”. http://en.wikipedia.org/wiki/International_Organization_for_ Standardization. Retrieved March 22, 20011.
“Monterey Cavite Meatplant”. http://www.monterey.com.ph/monterey_meat_plant.html. March 22, 2011.
“Monterey Foos Corporation - Live Production”. http://www.monterey.com.ph/monterey_farms 01.html. Retrieved March 23, 2011.
“Monterey Foods Corporation”. http://en.wikipilipinas.org/index.php?title=Monterey_Foods_Corpo ration. Retrieved March 21, 2011.
“Monterey highlights employee volunteerism in anniversary rites.” http://www.mb.com.ph/node/5868. Published February 5, 2007. Retrieved March 23, 2011.
“Monterey Hog Contract Growing Business”. http://sanmiguelpurefoods.com/?p=165. Retrieved March 21, 2011.
“Montery Meat shop”. http://www.monterey.com.ph/store_locator.html. Retrieved March 23, 2011.
“Monterey Story, The”. http://www.monterey.com.ph/profile.html. March 21, 2011.
“San Miguel Corporation”. http://en.wikipedia.org/wiki/San_Miguel_Corporation. Retrieved March 21, 2011.
“San Miguel Corporation - Annual Report (Consolidated Financial Report)”. http://www.pse.com.ph/ html/ListedCompanies/ pdf/2010/SMC_A17A_Dec2009.pdf. Retrieved March 23, 2011.
“Why Consumer Choose Monterey”. http://www.giuseppesresto.com/monterey/index.html. Retrieved March 23, 2011.
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