Monitoring Office 365 · MONITORING OFFICE 365 Via SCOM ... Microsoft Office 365 user credentials are used ... go to Administration, select Office 365 wizard then Add subscription

MONITORING OFFICE 365

Via SCOM

Waleed Mostafa

MVP - Cloud and Datacenter Management Senior Consultant

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Table of contents

1 Introduction .................................................................................................. 2

2 Prerequisite ................................................................................................... 3

3 Install the O365 MP .......................................................................................... 4

3.1 Install the Management pack steps .............................................................................................. 4 3.2 Import the Management pack steps ............................................................................................. 6 3.3 Create the Override O365 Management pack steps .................................................................... 8

4 Create dedicated Recourse Pool for O365 Monitoring ............................................... 10

5 Configure O365 Management pack steps ............................................................... 13


1 Introduction

This Document describes step by step Monitoring Office 365 using SCOM 2012 Sp1 to

2016.


2 Prerequisite

In order to successfully Monitor Office 365 using the SCOM you need to do the

following:

Download Office 365 for this link.

Have System Center Operations Manager 2012 Sp1 to 2016

Windows OS 2012 R2 or Windows 2016.

Create O365 new user, and do not assign any licenses to that user. Assign that user

admin rights.

https://www.microsoft.com/en-us/download/details.aspx?id=43708


3 Install the O365 MP

After download the O365 MP you can install/import the MP by the following steps.

3.1 Install the Management pack steps

Graphical Interface

1. Login the SCOM Server using local admin and SCOM admin Account, locate the downloaded Office 365 Management pack MSI, Right click Install.

2. Accept the License Agreement then click Next.


3. Browse to the Extract file location and select everyone then click next.

4. Confirm the Installation then click Install.

5. Insure that the installation done successfully then click Close.


3.2 Import the Management pack steps

After install the Management pack MSI you need to import the MP.

Graphical Interface

1. Open the SCOM console, go to Administration, under Management packs right click on Import Management Packs…….

2. Select Add then add from disk.

3. Select No ….


4. Browse to the MP location file.

5. Click Install ……

6. Insure the MP imported successfully then click Close.


3.3 Create the Override O365 Management pack steps

To do any MP customization you need to create Override MP in order to keep the

Rules/Monitors override.

Graphical Interface

1. Open the SCOM console, go to Administration, under Management packs right click on Create Management Packs…….

2. Enter the Overrides MP Name then Next.


3. Click Create.


4 Create dedicated Recourse Pool for O365 Monitoring

Office 365 Management Pack uses agentless monitoring approach. All monitoring

workflows that communicate with Office 365 Monitoring API are being executed on

Management Servers only.

It is possible to create custom Management Server pools to filter the list of

Management Servers, which will run Office 365 monitoring workflows (discovery,

monitor, rules).

To Create Recourse Pool for Office 365:

Graphical Interface

1. Open the

SCOM console,

go to

Administration,

under Recourse

Pool, Click

Create

Recourse Pool

2. Enter the Recourse Pool Name then Next.


3. In the Pool Membership page, click Add.

4. Click Search without entering anything in the filter field, all available management servers will be displayed.

5. In Available

items, select

the servers that

you want in the

resource pool,

click Add, and

then click OK.

6. Click Next.


7. On the

Summary page,

review the

settings and

then click

Create.

8. When the wizard completes, click Close


5 Configure O365 Management pack steps

To add office 365 monitored subscription you need to run Office 365 wizard

There are two options available for monitoring your subscriptions:

Monitoring configuration: Microsoft Office 365 user credentials are used

And Azure Service Principal is used.

The following steps cover Microsoft Office 365 user credentials are used option.

Graphical Interface

1. Open the

SCOM console,

go to

Administration,

select Office

365 wizard then

Add

subscription

2. Enter a

Subscription

Name, Select

“Use auto-

created Azure

Service

Principal”

option, and click

next.


3. Enter Global Administrator account credentials and click “Sign in”

4. Choose an

O365 pool from

the list of

available pools.

Click Add

Subscription.

5. Click Finish to close the Wizard.


6. The new

subscription will

be added to the

Operations

Manager, and

will appear in

Configured

Subscriptions

list.

7. Go to Monitoring tab Select Office 365 Monitoring Dashboard, Check your Subscription Health “Should be Green”

8. After around 5 min you will be able to find the O365 Alerts on the MP alerts view.

Documents

Monitoring Office 365 · MONITORING OFFICE 365 Via SCOM ... Microsoft Office 365 user credentials are used ... go to Administration, select Office 365 wizard then Add subscription