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MONITOR SERVICE REPAIR · Our Service To You We offer tlo main service packages" lhich can either We paid on a monthly or annual Wasis. We can also Wuild Wespoke packages to suit

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Inspired Sustainable Improvement

Peace Of Mind For Your Investment

MONITOR

REPAIR

SERVICE

ContentsPage 3......................Page 4.......................

Page 5.............................Page 6...........................................Page 7.............................................Page 8..............................................PPage 9.............Page 10...................Page 11..................................

Who Are Caplor EnergySolar PV: Looking After

Your InvestmentOur Service To You

MonitorServiceRRepair

Wheatcroft Poultry Case StudyMr. Nunnelly Testimonial

Other Products

Caplor Energy has contributed towards a sustainable rural economy since 1923. Our aim is to continue to conserve and enhance the social and environmental future of our planet. We’re an award winning company that lead by example.

Our farm offices in Herefordshire have 140kWp of solar PV with energy storage, a solar thermal system, a 15kw wind turbine and two biomass boilers; all designed to help meet energy needs and reduce our carbon footprint. Visit us so we can show you how it works.

WWe are passionate about renewable energy and take an active role in shaping environmental policy both locally and nationally.

Offering reliable products with a prompt and professional service is paramount to us, and is often what makes us stand out from the competition.

That’s why we offer an eight year industry-leading installation warranty that is insurance backed, a free 12-month desktop follow-up and a ‘no quibble’ replacement policy.

Our friendOur friendly team will always offer you knowledgeable, unbiased advice on the best products for you.

Visit us

Who Are Caplor Energy?

3

Why?

“Good maintenance will uncover faults and help efficiency” – Farmers Weekly 2016

Although they have no moving parts, PV panels should not be forgotten. Your solar panel system is like any other asset – it needs servicing to ensure maximum financial return..

RResearch suggests that solar systems which are monitored and regularly maintained on average perform 10-30% better than those which do not benefit from this attention.

For a 50kW system which is down for just one month in the summer you could be losing £1440

NNot only should your panels be monitored, they should be cleaned too. It may seem obvious, but the cleaner your panels, the more light exposure the cells can get and therefore, the more energy they can generate. Cleaning panels can help maintain a higher performance.

What can you do?

We recommend to all our customers that they check their generation meter weekly. The meter should be showing a red pulsing light during daylight hours.

TTake a look at your panels - do they look clean or is there a build up of residue? Sap, dirt, bird droppings can all reduce the performance of your system.

Solar PV: Looking after your investment

4

Clean &Service

ConstantCover

Squeaky Clean

A thorough clean, using de-ionised water, will ensure maximum light exposure to your solar panels.

Health Service

A fully qualified engineer will carry out an entire system service to ensure maximum efficiency of your system.

PPerformance Report

Following the visit a report will be sent to you providing an overview of your system along with any recommendations.

Remote Monitoring

Caplor Energy will install an industry leading monitor which will allow us to spot any performance issues with your system and react to faults quickly, thus minimising any downtime.

PPerformance Data

You will have access to easy-to-read graphics showing your system generation and comparisons with the previous month and even the previous year.

Annual Report

SSummary report detailing the performance of your system, including any issues Caplor Energy has resolved free of charge under workmanship warranty.

Our Service To You

We offer two main service packages, which can either be paid on a monthly or annual basis. We can also build bespoke packages to suit your needs.

The following pages describe what we offer in terms of Monitor, Service, Repair.

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Do you check your system from day to day, or even week to week? If not you are not alone, many people read the meter once a quarter and trust that the system is generating as expected.

Remote monitoring allows you and Caplor Energy to ensure that your system is performing at predicted levels. We recommend the industry leading, Solar Log monitor, which displays your system performance in easy to read graphs and provides alerts in the case of faults or under-performance.

WWe currently monitor systems with a range of metering and monitoring solutions such as Solar Edge, Sunny Portal, Fronius, Orsis and Huawei - so we are happy to adopt any monitor you may already have set up.

The Solar Log even allows you to monitor your system in your phone, or even your Apple watch! For businesses who want to shout about the green power they are producing (and why not!) we can link the Solar Log to your website to demonstrate to customers and suppliers alike that you are an environmentally conscious company.

Monitor

6

Research suggests that clean panels perform up to 30% better than panels that are not given the same attention.

Cleaning your panels periodically is widely recommended to maintain performance and return from the system. Over time, dust, dirt and other factors, such as bird droppings, will take their toll on your system, reducing the generation.

TTo prevent this from happening, we clean your panels with de-ionised water which can improve performance without the risk of causing any damage and therefore protecting your warranty.

We offer cleaning packages that suit your site and needs the best.

Before After

ServiceServicing your system is important to make sure there are no faults and that everything is running smoothly.

Caplor Energy will send a qualified electrician to service your solar system. A compA comprehensive tick list of checks will be completed which covers DC and AC electrical testing, cable checks, inverter fault log inspection, ensuring isolation methods are safe.

A A report will be provided with any feedback on each of these checks together with any recommendations.

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Even if we didn't install your system initially, we are happy to provide repair works if required.

It is always advisable to use a qualified solar professional to carry out repair works to your solar system, or where panels need to be re-located to allow roof works to be

completed.

Repair

8

Wheatcroft Poultry choose Caplor Energy to install 30kW of solar panels to minimise the energy costs of one of their poultry sheds. After three years of higher than expected generation, Wheatcroft Poultry contacted Caplor Energy to keep the system performing at this high level.at this high level.Caplor Energy arranged a thorough

clean and service of the system, which involved cleaning the panels with de-ionised water (to maintain panel warranties); a visual inspection of the panels, cabling and roof penetrations; electrical check of strings to confirm individual panel perindividual panel performance.

Inverters fans are especially prone to clogging up with dust and debris, overtime this reduces the efficiency of the inverters which like any other electrical device need to be kept cool.

We would love to hear from you if you would like to maximise the performance of your solar system.

Please get in touch with one of our in-house experts on 01432 860644 or [email protected]

Research suggests that huge generation gains can be achieved through regular cleaning and servicing, especially in agricultural environments which can be dusty and dirty. Read about Google’s own solar panel cleaning research on our website:

wwwww.caplor.co.uk/maintenance/ monitoring-servicing

In May 2013...

Agri-business maximises solar panel efficiency with regular cleaning

www.wheatcroftpoultry.co.uk

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During the course of 2015 and 2016 Business Park owner, Toby Nunnelly, installed five solar systems amounting to over 210kWp across his tenanted units. Tenants receive clean, green power fixed at an agreed price while Mr Nunnelly increases the value of his prproperty income.

In the summer of 2016 Mr Nunnelly noticed that following a power cut one of his systems had tripped off, unfortunately the system was down for some time before it was noticed, this resulted in lost income amounting to several hundred pounds.

AfAfter contacting Caplor Energy and discussing options, a comprehensive monitoring package which provides full visibility of the performance of each solar system was chosen. The Solar Log monitor allows the team at Caplor Energy to receive alerts in the event of a a system problem and minimise any downtime.

Mr Nunnelly can also log onto the system whenever he chooses and receives a report each month giving a summary of the yield produced.

“Knowing Caplor monitoring all my solar systems gives me peace of mind & should any issues arise they will be dealt with quickly and professionally.”

Commercial Landlord protects his investment through Caplor Energy’s comprehensive monitoring

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Other Products

Already Have Solar Installed?

If you are one of the 900,000 individuals already benefiting from your solar system you may be interested to know that you could increase the efficiency of your system by replacing your traditional inverter with an optimised system such as Solar Edge. The SolarEdge power optimizers increase energy output from PV systems by constantly tracking the maximum power point (MPPT) of each module individually.

The sThe system is especially useful if your panels are shaded in anyway or are facing different orientations. This system comes with a 12 year warranty, so if your current inverter is nearing the end of the its warranty period, Solar Edge is well worth considering.

Caplor Energy is an accredited installer of Solar Edge and any team member can advise you on the benefits of upgrading to Solar Edge

Commercial Buy-Back Scheme

The commercial buThe commercial buy-back scheme provides businesses owners with a way of unlocking the value of an existing solar system. Whether its freeing up capital for investing in new equipment improving existing facilities, developing new products or simply paying back bank borrowings we can help. Give the office a call and we can provide you with a quotation.

Energy Efficiency Products

There are many innovative ways to manage your PV system more effectively with innovative add-on products that integrate the energy you’re producing with other devices.

An An energy storage system will save your excess renewable energy in a battery instead of feeding it back to the grid. This means you are able to use your renewable energy as and when you need it, and not only when it is being generated, therefore, maximising the self-consumption of your solar PV system.

We have a salt-water battery system installed at our site in Herefordshire and welcome you to take a look around.

Energy diverEnergy diverters recover exported energy from your PV system to provide water or space heating for free. It accurately measures and diverts energy generated that would have been exported from your system.

Electric Vehicle Charge PointsIf you own or lease an electric vehicle, we highly recommend a charging solution. By installing an electric vehicle charge point you can make sure your employees and visitors are always fully charged.

Commercial and domestic gCommercial and domestic grants may be available to support the costs of installation. 11

Contact Us

Caplor EnergyCaplor FarmFownhopeHerefordshireHR1 4PTPhone: 01432 860644Phone: 01432 860644Email: [email protected]: www.caplor.co.uk