Upload
others
View
3
Download
0
Embed Size (px)
Citation preview
MONITOR & ANALYZEFACILITY IMPROVEMENT
PROJECTS AND BEHAVIORAL MODIFICATION
RESULTS
MONITOR & ANALYZE FACILITY IMPROVEMENT PROJECTS AND
BEHAVIORAL MODIFICATION RESULTS PROCESS IMPROVEMENTS
A. JOHNSONKey Work
Process (6): Process Owner:
Work System OwnerEd Curry
Work System Enabling LeaderDane Theodore, Director
Priority Processes Owner Art Johnson, Project Mgr.
April 28, 2009
Revision 3
R TE NC EI IP
R TE NC EI IPGOVERNOR’S
STERLING AWARDGOVERNOR’S
STERLING AWARD
00 72 00 72
REVISION LOG
SECTION NUMBER REVISION DATE REVISION DESCRIPTION
4 2/16/09 Macro Flow Chart Update
6 2/18/09 KWP6 DMAIC Lite Storyboard Update
16 2/18/09 Addition of January 09 Usage Statistics
16 4/28/09 Addition of March 09 Usage Statistics
17 4/28/09 EZ DMAIC 20 Checkpoint Review
MONITOR & ANALYZEFACILITY IMPROVEMENT
PROJECTS AND BEHAVIORAL MODIFICATION
RESULTS A. JOHNSONKey Work
Process (6): Process Owner:
Table of Contents1. Cover Sheet2. Table of Contents3. Internal and External Customers4. Macro Flow Chart - Manage Resource Conservation 5. Key Work Process 6 Flow Chart - Identification of Facility and Behavioral Modification Improvements & Recommendations6. DMAIC Lite Storyboard - Check Points 1-187. Priority Process Selection Matrix Form8. Key-In-Process Measures Determination Form System Form9. BPS Process Management System10. Macro Process Control System Form11. Key Work Process 6 Process Control Form12. Countermeasure Matrix13. Countermeasure Action Plan Matrix14. Root Cause Action Plans15. Document Tree16. Key Work Process Indicator Data17. EZ DMAIC 20 Checkpoint Review
MONITOR & ANALYZEFACILITY IMPROVEMENT
PROJECTS AND BEHAVIORAL MODIFICATION
RESULTS A. JOHNSONKey Work
Process (6): Process Owner:
FACILITIES DESIGN INTERNAL CUSTOMERSSchool Board
SuperintendentArea SuperintendentsDistrict AdministrationSchool Administration
FACILITIES DESIGN EXTERNAL CUSTOMERSState of Florida
Florida Department of EducationParents / Guardians
Students
MONITOR & ANALYZEFACILITY IMPROVEMENT
PROJECTS AND BEHAVIORAL MODIFICATION
RESULTS A. JOHNSONKey Work
Process (6): Process Owner:
NEED ISMET
Deliverables: D1 - MONTHLY FACILITY AUDIT & INSPECTION REPORTS D2 - COST BENEFIT ANALYSIS REPORTS D3 - MONTHLY FACILITY AND BEHAVIORAL MODIFICATION IMPROVEMENT RECOMMENDATIONS LIST D4 - MONTHLY SENIOR STAFF RESOURCE CONSERVATION BOX SCORE D5 - MONTHLY DISTRICT AND SCHOOL RESOURCE CONSERVATION BOX SCORE
Identify district wide resource conservationinitiatives to reduce facility operation costs related toelectrical, water, and gas usage, trash disposal and facilityefficiencies.
?
?
?
?
IS FUNDINGAVAILABLE?
CAPITALPROJECT?
IS THE RECOMMENDATIONA FACILITY IMPROVEMENT?
IS THE FACILITYRECOMMENDATION
COMPLEX?
YES
YES
YES
NO
NO
NO
PREPARE RESOURCECONSERVATION DOCUMENTS
PERFORM BEHAVIORALMODIFICATION TRAINING
IMPLEMENT NON-COMPLEX FACILITY IMPROVEMENT
MANAGE DISTRICT & SCHOOLRESOURCE CONSERVATION
P1 - # POLICIES, PROCEDURES, PLANS, TRAINING
COURSES, CHECKLISTS, MANUALS, SURVEYS,
HANDBOOKS AND PAMPHLETS DEVELOPED,
REVIEWED & UPDATED
P2 - # OF UTILITY CONSUMPTION
REPORTS / BILLS COLLECTED
P3 - # OF MONTHLY FACILITY INSPECTIONS AND QUARTERLY
AUDITS PERFORMED
P4 - # OF MONTHLY INSPECTION REPORTS AND
QUARTERLY AUDIT REPORTS PUBLISHED
P5 - # OF MONTHLY CONSUMPTION DATA ANALYSIS
PERFORMED
P6 - # OF MONTHLY FACILITY INSPECTION AND QUARTERLY
AUDIT DATA ANALYSIS PERFORMED
P7 - # FACILITY RECOMMENDATIONS ISSUED
P8 -# OF BEHAVIORAL MODIFICATION IMPROVEMENTS
ISSUED
P9 - # OF SCHOOL RECEIVING A BEHAVIORAL MODIFICATION
RATING SCORE EQUAL TO OR GREATER THAN 90%
P10 - # NON-COMPLEX FACILITY IMPROVEMENTS
COMPLETED.
P11 - # OF COST BENEFIT ANALYSIS COMPLETED
P12 - # COMPLEX FACILITY PROJECTS ADDED
TO DEFERRED MAINTENANCE LIST
P13 - # OF COMPLEX FACILITY DEFERRED
MAINTENANCE
PROJECTS THAT WERE COMPLETED
P14 - # COMPLEX FACILITY PROJECTS
ADDED TO THE CAPITAL PROJECT LIST
P15 - # OF COMPLEX FACILITY PROJECTS
THAT WERE COMPLETED.
P16 - # OF WORK ORDERS
SUBMITTED
P17 - # FACILITY IMPROVEMENT AND
BEHAVIOR MODIFICATION TRAINING
ANALYSIS AFTER ACTION
REPORTS PUBLISHED.
CREATE COSTBENEFIT
ANALYSIS
ADD TO UNFUNDED RCPROJECT LIST
ADD TO CAPITAL PROJECT LIST
SUBMITWORK ORDER
IDENTIFICATION OF FACILITY& BEHAVIORAL MODIFICATION
IMPROVEMENTS &RECOMMENDATIONS
KWP2
KWP1
MONITOR & ANALYZEFAC IMP PROJECTS
& BM TRAININGRESULTS
KWP6
Note: CBC Includes5-Year Pay Back
Analysis
KWP5
KWP4
KWP3
YES
NO
KWP = Key Work Process
WHO
STEPBPS SCHOOL
BOARD SCHOOLFACILITIES RESOURCE
CONSERVATION
Key PriorityProcess (6): Process Owner:
PREPARE
QUESTION
QUESTION
NEED
IDENTIFYRECOMMEND
PERFORM
IMPLEMENT
MANAGED
MONITORANALYZE
SUBMIT
QUESTION
QUESTION
ADD
ADD
CREATE
MANAGE DISTRICTRESOURCE
CONSERVATION
FACILITIES SERVICES: ROBERT J. WIEBEL / ART JOHNSON 2/16/09
Q1 - REDUCE ELECTRICAL USAGE 10% BY END OF FY 08/09
Q2 - REDUCE WATER USAGE BY 10% BY END OF FY 09/10
Q3 - REDUCE GAS / HEATING OIL USAGE BY 10% BY END OF FY 09/10
Q4 - REDUCE THE VOLUME OF TRASH HAULED 10%BY END OF FY 09/10
A. JOHNSON
NEED ISMET
Identify district wide resource conservationinitiatives to reduce facility operation costs related toelectrical, water, and gas usage, trash disposal and facilityefficiencies.
MANAGE DISTRICT & SCHOOL RESOURCE
CONSERVATION
MACRO Q MEASURES
ARE FACILITY IMPROVEMENTSRESULTS BEING
MONITORED ANDANALYZED?
PERFORM FACILITY IMPROVEMENTSMONITORING AND RESULTS ANALYSIS
PERFORM BEHAVIORALMODIFICATION MONITORING AND
RESULTS ANALYSIS
NO
YES
WHO
STEP
Key WorkProcess (6): Process Owner:
BPS SCHOOLBOARD
SCHOOL SITE ORANCILLARY FACILITY
FACILITIES RESOURCECONSERVATION
QUESTION
PERFORM
PERFORM
NEED
MANAGED
MONITOR AND ANALYZE FACILITIES IMPROVEMENTS AND BEHAVIORALMODIFICATION TRAINING RESULTS
FACILITIES SERVICES: ROBERT J. WIEBEL / ART JOHNSON 1/24/09
Q1 - REDUCE ELECTRICAL USAGE 10% BY END OF FY 08/09
Q2 - REDUCE WATER USAGE BY 10% BY END OF FY 09/10
Q3 - REDUCE GAS / HEATING OIL USAGE BY 10% BY END OF FY 09/10
Q4 - REDUCE THE VOLUME OF TRASH HAULED 10%BY END OF FY 09/10
A. JOHNSON
? P17.1 # OF FACILITIES IMPROVEMENTANALYSIS PERFORMED
P17.2 # OF FACILITIES IMPROVEMENTAFTER ACTION REPORTS PUBLISHED
P17.4 # OF BEHAVIORAL MODIFICATION TRAINING ANALYSIS AFTER ACTIONREPORTS PUBLISHED
P17.3 # OF BEHAVIORAL MODIFICATION TRAINING RESULTS ANALYSIS PERFORMED
KWP6.1
KWP6.2
NEED ISMET
Identify district wide resource conservationinitiatives to reduce facility operation costs related toelectrical, water, and gas usage, trash disposal and facilityefficiencies.
?
DESIGN FACILITYPROJECT
MONITOR PROJECT LIST
MANAGE DISTRICT & SCHOOLRESOURCE CONSERVATION
P17.1.1 - # NUMBER OF COMPLEX
PROJECTS BEING MONITORED
MACRO Q MEASURES
CONSTRUCTPROJECT
OPERATEFACILITY
IMPLEMENTSOLUTIONS
MONITOR ANDCOLLECT DATA
ANALYZE DATA
IS THE PROJECTYIELDING EXPECTED
RESULTS?
PERFORMROOT CAUSE
ANALYSIS
RECOMMENDSOLUTIONS
PUBLISHAFTER ACTION
REPORT
P17.1.2 # OF FACILITIES IMPROVEMENTANALYSIS PERFORMED
P17.2.1 # OF FACILITIES IMPROVEMENTAFTER ACTION REPORTS PUBLISHED
YES
NO
NO
YES
YES
NOHAS THE IMPROVEMENTCONSTRUCTION BEEN
SCHEDULED?
IS THE DESIGN COMPLETE?
IS THE CONSTRUCTIONCOMPLETED? ?
?
?NO
YES
WHO
STEP
Key WorkProcess (6.1): Process Owner:
BPS SCHOOLBOARD BUILDER OPERATORDESIGNER
FACILITIES RESOURCECONSERVATION
QUESTION
MONITOR
QUESTION
CONSTRUCT
QUESTION
DESIGN
NEED
MANAGED
QUESTION
ANALYZE
ANALYZE
MONITOR&
COLLEXT
PUBLISH
IMPLEMENT
RECOMMEND
PERFORM
Monitor and Analyze Facility Improvements
FACILITIES SERVICES: ROBERT J. WIEBEL / ART JOHNSON 1/24/09
Q1 - REDUCE ELECTRICAL USAGE 10% BY END OF FY 08/09
Q2 - REDUCE WATER USAGE BY 10% BY END OF FY 09/10
Q3 - REDUCE GAS / HEATING OIL USAGE BY 10% BY END OF FY 09/10
Q4 - REDUCE THE VOLUME OF TRASH HAULED 10%BY END OF FY 09/10
A. JOHNSON
NEED ISMET
Identify district wide resource conservationinitiatives to reduce facility operation costs related toelectrical, water, and gas usage, trash disposal and facilityefficiencies.
MONITOR SCHOOL SITES& ANCILLARY FACILITIES
MANAGE DISTRICT & SCHOOL RESOURCE
CONSERVATION
MACRO Q MEASURES
IMPLEMENTTRAINING
SOLUTIONS
COLLECT DATA
ANALYZE DATA
IS THE TRAININGYIELDING EXPECTED
RESULTS?
PERFORMROOT CAUSE
ANALYSIS
DESIGNTRAINING
SOLUTIONS
PUBLISHAFTER ACTION
REPORT
P17.4.1 # OF BEHAVIORAL MODIFICATION TRAINING ANALYSIS AFTER ACTIONREPORTS PUBLISHED
P17.3.2 # OF BEHAVIORAL MODIFICATION TRAINING RESULTS ANALYSIS PERFORMED
P17.3.1 # OF SITES BEINGMONITORED BY BEHAVIORAL MODIFICATION TEAM(S)
NO
YES
WHO
STEP
Key WorkProcess (6.2): Process Owner:
BPS SCHOOLBOARD
SCHOOL SITE ORANCILLARY FACILITY
FACILITIES RESOURCECONSERVATION
ANALYZE
COLLECT
MONITOR
IMPLEMENT
QUESTION
DESIGN
PERFORM
NEED
MANAGED
PUBLISH
Monitor and Analyze BehavioralModification Training Results
FACILITIES SERVICES: ROBERT J. WIEBEL / ART JOHNSON 1/24/09
Q1 - REDUCE ELECTRICAL USAGE 10% BY END OF FY 08/09
Q2 - REDUCE WATER USAGE BY 10% BY END OF FY 09/10
Q3 - REDUCE GAS / HEATING OIL USAGE BY 10% BY END OF FY 09/10
Q4 - REDUCE THE VOLUME OF TRASH HAULED 10%BY END OF FY 09/10
A. JOHNSON
?
ATTACHMENT A
021709 RC KWP6 DMAIC Lite Storyboard Page 1
INSTRUCTIONS: Please return your completed DMAIC Storyboard, along with your Process Control System (both flow chart and indicator information) and your completed Action Plan (see “Improve” checkpoint #10), via email to [email protected] and copy Steve Muzzy on all emails. Thank you, Bob Seemer, President & COO, Electronic Training Solutions, Inc. Priority Process Name: Resource Conservation
Key Work Process: MONITOR AND ANALYZE FACILITIES IMPROVEMENTS AND BEHAVIORAL MODIFICATION TRAINING RESULTS
Work System / Leader: Art Johnson
KWP6 DMAIC “Lite” Storyboard – Revision 1 – 2/17/09
DEFINE
1. Describe how the linkage between the process Q measures and the District’s KPIs (or strategic objective measures) was established and confirmed.
In order to meet 2008/2009 Strategic Plan 2.3.3 –‘Develop and Implement a district-wide energy reduction plan by October 1, 2008 to deal with rising statewide energy costs, a new department was formed called the Resource Conservation department. The new department was formed in July of 2008 and immediately started deploying six sigma methodologies and tools to reduce the resource consumption. In light of the need to reduce energy consumption, the following Q measures were created.
Q1 - REDUCE ELECTRICAL USAGE 10% BY END OF FY 08/09
Q2 - REDUCE WATER USAGE BY 10% BY END OF FY 09/10
Q3 - REDUCE GAS / HEATING OIL USAGE BY 10% BY END OF FY 09/10
Q4 - REDUCE THE VOLUME OF TRASH HAULED 10% BY END OF FY 09/10
2. Explain which process Q measure(s) will be improved.
In order to identify the Q measure(s) that should be focused on for improvement efforts, a Facilities Resource Conservation Priority Process Selection Matrix and a Key In-Process Measures Determination Form were created (see Pages 7 and 8). It was determined that Key Work Process (KWP) 6 “MONITOR AND ANALYZE FACILITIES IMPROVEMENTS AND BEHAVIORAL MODIFICATION TRAINING RESULTS” was in need of improvement. After a preliminary analysis of this key process, it was noted that Q measures Q1 would be affected and improved by reducing school and ancillary facility energy consumption caused equipment monitoring and controls, equipment age and maintenance, staff behavior and methods and cycle times used to collect facility project deployment and behavioral modification training results at each school site. Q measure Q1 will be improved thus resulting in an overall reduction in Kilowatt Hours (KWH) used at each school campus and District ancillary facility location.
3. Develop a theme statement which will focus your process improvement efforts. The theme statement must be consistent with the measure in checkpoint #2, above.
Reduce school-site and ancillary energy consumption (KWH) by a minimum of 10% by the end of 08/09 fiscal year.
ATTACHMENT A
021709 RC KWP6 DMAIC Lite Storyboard Page 2
DMAIC “Lite” Storyboard
MEASURE
4. List up to five (5) potential problems causing negative school-site energy consumption trends and the associated P measure(s) for each.
A. Equipment Monitoring.
B. Equipment Controls.
C. Equipment Age.
D. Equipment Maintenance.
E. School-site and ancillary facility staff behavior.
5. Select the most significant problem or opportunity and develop a problem statement which answers the questions: What? When? Gap between actual and targeted values?
Problem: The current ability to monitor the behavioral modification results, as it relates to energy consumption, is impacted by data collection methods.
Problem Statement: Since the conception of the Resource Conservation team in early 2008, the data collection and analysis cycle was based around the Florida Power & Light (FPL) 30 day billing cycle. On-site inspection and audit were scheduled to coincide with the arrival and analysis of the FPL electrical bill. During the December 2008 six month reporting cycle, it was noted, as a result of this 30 day cycle, actions to improve / modify behavioral modification training results were delayed causing energy consumption not to decrease.
Gap: The gap between the arrival of the FPL bill, bill analysis and the response time to improve / modify behavioral modification training results, as a minimum, is 4 – 6 weeks.
ATTACHMENT A
021709 RC KWP6 DMAIC Lite Storyboard Page 3
DMAIC “Lite” Storyboard
ANALYZE
6. List up to five (5) potential causes of the selected problem from checkpoint #5 in the “Measure” step.
A. FPL billing cycle of 30 days.
B. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, that have been installed on 32 school and ancillary facility electrical meters are not being used.
C. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, have not been installed by FPL on 218 school and ancillary facilities electrical meters.
D. The behavioral modification site-visit schedule is not designed to collect data in less than 30 days.
E. Resource Conservation team resources are insufficient to collect data in less than 30 days.
F. Energy Action Patrol / Teams not being used to supplement the on-site collection of behavioral modification data.
7. List the root causes and describe the approach used to select them from among the others.
Root Causes Approach Used To Select Root Cause A. FPL billing cycle of 30 days Team Consensus
B. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, that have been installed on 3.1% of school and ancillary facility electrical meters are not being used.
Team Consensus
C. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, have not been installed by FPL on 218 school and ancillary facilities electrical meters.
Team Consensus
D. The behavioral modification site-visit schedule is not designed to collect data in less than 30 days. Team Consensus
E. Resource Conservation team resources are insufficient to collect data in less than 30 days.
Team Consensus
F. Energy Patrol Teams not being used to supplement the on-site collection of behavioral modification data.
Team Consensus
ATTACHMENT A
021709 RC KWP6 DMAIC Lite Storyboard Page 4
DMAIC “Lite” Storyboard
IMPROVE
8. List the countermeasure(s) you considered for implementation for each selected root cause from the “Analyze” step.
A. Read meters in house.
B. Connect existing pulse meters to DDC.
C. Install additional monitoring devices.
D. Establish a schedule for behavior modification site visits by team personnel.
E. Establish procedures for collecting data from school sites and other district personnel.
F. Same as above.
9. Determine the “effectiveness x feasibility” score for each countermeasure, and note the highest scores. See attached countermeasure matrix.
Root Cause Effectiveness Feasibility Overall Action A 2 3 6 No B 3 4 12 Yes C 3 2 6 No D 4 5 20 Yes
E/F 3 3 9 Yes SCALE: 5 = Extreme 4 = High 3 = Moderate 2 = Low 1 = None
(Hint: Refer to six sigma DMAIC course, checkpoint #18 of the “Improve” step.)
10. Develop an action plan for each countermeasure to be implemented which shows the following: What (description of countermeasure) When (projected start and end dates) Who (accountable person) Which organizations need to support you Estimated cost to implement See attachment (Remember: Email your action plan(s) with this completed DMAIC “Lite” Storyboard, per instructions on page 1.)
ATTACHMENT A
021709 RC KWP6 DMAIC Lite Storyboard Page 5
DMAIC “Lite” Storyboard
CONTROL
11. Briefly explain how you know the root causes were reduced or eliminated.
Multiple site visits within a 30 day period, monitoring devices installed, site data collected.
12. Briefly explain how you know the problem was reduced.
Site reports are on file, meter data is recorded.
13. Briefly explain how you know the theme measure was improved.
The reduction of energy consumption will be identified during the analysis of the FPL monthly bill. See attached energy consumption analysis spreadsheet(s).
14. Explain how you will prevent this problem from recurring.
Maintain monitoring of consumption and behavior modification site visits.
15. Identify which other BPS locations should consider implementing your countermeasures.
N/A
16. Identify what other BPS locations could learn from this project.
N/A
17. List the remaining problem areas in this process.
FPL billing cycle, lack of monitoring devices at all school sites.
18. List the key lessons learned from this process improvement.
Making full use of available resources (personnel, existing monitoring equipment) reduces gaps in data collection.
ATTACHMENT A
© ets, Inc. / CTi 1990 - 2008 Page 6 1300
FACILITIES OPERATIONS AND MAINTENANCE PRIORITY PROCESS SELECTION MATRIX FORM
Selection Factor Key Work Processes Importance x Gap = Point Score Priority Rank
KWP1 Prepare Resource Conservation Documents 3 3 9 6
KWP2 Identification of Facility & Behavioral Modification Improvements & Recommendations
5 5 25 1
KWP3 Perform Behavioral Modification Training 4 2 8 7
KWP4 Implement Non-Complex Facility Improvements 4 2 8 7
KWP5 Create Cost Benefit Analysis Reports 3 5 15 3
KWP6 Monitor & Analyze FAC Improvement Projects & Behavior Modification Training Results
5 4 20 2
SCALE: 5 = Extreme 4 = High 3 = Moderate 2 = Low 1 = None
ATTACHMENT A
© ets, Inc. / CTi 1990 - 2008 Page 7 1300
KEY IN-PROCESS MEASURES DETERMINATION FORM Outcome Measures In-Process Measures
1. P2 - # of Utility Consumption Reports / Bills Collected Q1 Reduce Electrical Usage 10% By End of FY
08/09 2. P5 - # of Monthly Consumption Data Analysis Performed
1. P2 - # of Utility Consumption Reports / Bills Collected Q2 Reduce Water Usage 10% By End of FY
09/010 2. P5 - # of Monthly Consumption Data Analysis Performed
1. P2 - # of Utility Consumption Reports / Bills Collected Q3 Reduce Gas – Heating Oil Usage 10% By End
of FY 09/010 2. P5 - # of Monthly Consumption Data Analysis Performed
1. P2 - # of Utility Consumption Reports / Bills Collected Q4 Reduce The Volume of Trash Hauled 10% By
End of FY 09/010 2. P5 - # of Monthly Consumption Data Analysis Performed
1. P2 - # of Utility Consumption Reports / Bills Collected Q5 Improve Facility Efficiency 10% By End of
FY 10/11 2. P5 - # of Monthly Consumption Data Analysis Performed
Macro Process Control System Process Name: Facilities Resource Conservation Process Owner: Art Johnson Process Customer: The School Board of Brevard County, representing staff, students, parents and the community Critical Customer Requirements:
Current Sigma Level: TBD Process Purpose: Manage and Improve District and School Facilities Operating Resources Outcome Indicators: Q1 – Q5
Process and Quality Indicators Checking / Indicator Monitoring Process
Indicators Control
Limits Data to Collect Timeframe
(Frequency) Responsibility Quality
Indicators Targets / Baseline What is Checking Item or Indicator Calculation
When to Collect Data?
Who will Check?
Contingency Plans / Miscellaneous Actions Required for Exceptions Procedure References
P1 # Policies, Procedures, Plans, Training Courses, Checklists, Manuals, Surveys, Handbooks And Pamphlets Developed, Reviewed & Updated
Target: - 90 D after FY starts. Baseline: 60 D Monthly Activity Report Monthly
End of month Resource Team Mandate additional department resources to complete the development, review, additions or deletions as soon as possible.
P2 # of Utility Consumption Reports / Bills Collected
Target: - 320 Electrical Invoices Received From Accounting Baseline: 320
Monthly Activity Report End of month Brian Blenis Contact utility company directly for data.
P3 # Of Facility Quarterly Audits & Monthly Inspections Performed
Target: - 101 Inspections / Audits Performed. Baseline: 92
Monthly Activity Report Monthly End of month Jim Varney Reschedule Inspections and Audits
P4 # of Quarterly Audit and Monthly Inspection Reports Published
Target: - 101 Inspection / Audit Reports Published Baseline: 92
Monthly Activity Report Monthly End of month Jim Varney
Mandate additional department resources to complete the development, review, additions or deletions as soon as possible.
P5 # of Consumption Data Analysis Performed
Target: 101 Consumption Analysis Performed Baseline: 101
Monthly Activity Report Monthly End of month Team
Evaluate the data analysis and increase department resources to complete the data analysis as soon as possible.
P6 # of Facilities Data Analysis Performed Target: 34 Facilities Audit Data Analysis Performed. Baseline: 34
Monthly Activity Report Monthly End of month Team
Evaluate the data analysis and increase department resources to complete the data analysis as soon as possible.
P7 # Facilities Recommendations Issued Target: Reduce Cycle Time by 5 Days Baseline: 15 Day Cycle Time Monthly Activity Report Monthly
End of month Art Johnson Evaluate the recommendation process and increase department resources to complete the recommendations as soon as possible.
P8 # of Behavioral Modification Improvements Issued
Target: Reduce Cycle Time by 5 Days Baseline: 15 Day Cycle Time Monthly Activity Report Monthly
End of month Art Johnson Evaluate the BM improvement issuing process and increase department resources to complete the issuing of BM improvements as soon as possible.
P9 # of Schools receiving a Behavioral Modification Training Sessions Conducted
Target: 174 Per Year (2 per School Site) Baseline: 22
Monthly Activity Report Monthly End of month Team Evaluate BM training and discuss
improvements with Site-Based Manager
P10 # of Non-Complex Facilities Improvements Completed
Target: Complete Non-Complex Improvements in 30 Days Baseline: 20
Monthly Activity Report Monthly End of month Brian Blenis Evaluate the Non-Complex facilities
improvement process and revise.
P11 # of Cost Benefit Analysis Completed Target: Complete CBA in 30 Days Baseline: 2 Monthly Activity Report Monthly
End of month Brian Blenis Mandate additional department resources to complete CBA.
And
Process and Quality Indicators Checking / Indicator Monitoring Process
Indicators Control Limits Data to Collect
Timeframe (Frequency) Responsibility
Contingency Plans / Miscellaneous Actions Required for Exceptions Procedure References
Quality Indicators
Specs/ Targets
What is Checking Item or Indicator Calculation
When to Collect Data? Who will Check?
P12 # of Complex Facilities Projects Added to Deferred Maintenance List
Target: Zero Baseline: Zero Monthly Activity Report Monthly
End of month Brian Blenis Evaluate the process and revise.
P13 # of Complex Facilities Deferred Maintenance Projects Completed
Target: Zero Baseline: Zero Monthly Activity Report Monthly
End of month Brian Blenis Evaluate the Complex Facilities Deferred Maintenance improvement process and revise.
P14 # of Complex Facilities Projects Added to Capital Project List
Target: None Baseline: 2 Monthly Activity Report Monthly
End of month Art Johnson Evaluate the process and revise.
P15 # of Complex Facilities Projects Completed
Target: Complete Complex Facilities Projects in 12 months. Baseline: 1
Monthly Activity Report Monthly End of month Art Johnson Evaluate the Complex facilities improvement
process and revise.
P16 # of Work Orders Submitted In 60D Target: 19 Baseline: 19 Monthly Activity Report Monthly
End of month Art Johnson Evaluate the process and revise.
P17 # Facility Improvement and Behavior Modification Training Analysis After Action Reports Published
Target: Publish 101 After Action Reports. Baseline: 92
Monthly Activity Report Monthly End of month Art Johnson
Mandate additional department resources to complete and publish training analysis after action reports.
Q1 Reduce Electrical Usage Target: 10% KWH Reduction by end of FY 08/09 Baseline: 147,322,517 KWH
FPL Monthly Invoices & School District Monitoring System
Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q2 Reduce Water Usage 10% by End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Water Usage
Monthly Water Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q3 Reduce Gas / Heating Oil Usage 10% By End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Gas / Oil Usage
Monthly Gas and Heating Oil Invoices Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q4 Reduce the Volume of Trash Hauled 10% By the End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Trash Volume Hauled
Monthly Solid Waste Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Approved: Date: Rev # Rev Date:
And
KWP 6 Process Control System Process Name: Monitor and analyze facility improvements and behavior modification training results Process Owner: Art Johnson
Process Customer: The School Board of Brevard County, representing staff, students, parents and the community Critical Customer Requirements:
Current Sigma Level: TBD Process Purpose: Manage and Improve District and School Facilities Operating Resources Outcome Indicators: Q1-Q4
Process and Quality Indicators Checking / Indicator Monitoring
Process Indicators
Control Limits Data to Collect
Timeframe (Frequency) Responsibility
Quality Indicators
Specs/ Targets
What is Checking Item or Indicator Calculation
When to Collect Data?
Who will Check?
Contingency Plans / Miscellaneous Actions Required for Exceptions Procedure References
P17 # Facility Improvement and Behavior Modification Training Analysis After Action Reports Published
Target: Publish 101 After Action Reports. Baseline:92
Monthly Activity Report Monthly End of month Art Johnson
Mandate additional department resources to complete and publish improvement/training analysis after action reports.
P17.1 # Facility Improvement Analysis Performed
Target: Perform 101 Analyses. Baseline:92 Monthly Activity Report Monthly
End of month Jim Varney Mandate additional department resources to complete audits and inspections and publish facility improvement analyses.
P17.2 # Facility Improvement After Action Reports Published
Target: Publish 101 After Action Reports. Baseline:92
Monthly Activity Report Monthly End of month Art Johnson
Mandate additional department resources to complete and publish facility improvement after action reports.
P17.3 # Behavior Modification Training Analysis Performed
Target: Perform 174 Analyses. Baseline:22 Monthly Activity Report Monthly
End of month Robin Reinarts Mandate additional department resources to complete trainings and perform training analysis.
P17.4 # Behavior Modification Training After Action Reports Published
Target: Publish 174 After Action Reports. Baseline:22
Monthly Activity Report Monthly End of month Art Johnson Mandate additional department resources to
complete training analysis after action reports.
Q1 Reduce Electrical Usage Target: 10% KWH Cost Avoidance by end of FY 08/09 Baseline: 77,928,833 KWH
FPL Monthly Invoices & School District Monitoring System
Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q2 Reduce Water Usage 10% by End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Water Usage
Monthly Water Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q3 Reduce Gas / Heating Oil Usage 10% By End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Gas / Oil Usage
Monthly Gas and Heating Oil Invoices Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q4 Reduce the Volume of Trash Hauled 10% By the End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Trash Volume Hauled
Monthly Solid Waste Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Approved: Date: Rev # Rev Date:
And
KWP 6.1 Process Control System Process Name: Perform Facility Improvement Monitoring and Results Analysis Process Owner: Art Johnson Process Customer: The School Board of Brevard County, representing staff, students, parents and the community Critical Customer Requirements:
Current Sigma Level: TBD Process Purpose: Manage and Improve District and School Facilities Operating Resources Outcome Indicators: Q1-Q4
Process and Quality Indicators Checking / Indicator Monitoring
Process Indicators
Control Limits Data to Collect
Timeframe (Frequency) Responsibility
Quality Indicators
Specs/ Targets
What is Checking Item or Indicator Calculation
When to Collect Data?
Who will Check?
Contingency Plans / Miscellaneous Actions Required for Exceptions Procedure References
P17.1.1 # of Complex Projects Monitored Target: None Baseline:6 Monthly Activity Report Monthly
End of month Jim Varney Mandate additional department resources to complete audits and inspections and publish facility improvement analyses.
P17.1.2 # Facility Improvement Analysis Performed
Target: Perform 101 Analyses. Baseline:92 Monthly Activity Report Monthly
End of month Jim Varney Mandate additional department resources to complete audits and inspections and publish facility improvement analyses.
P17.2.1 # Facility Improvement After Action Reports Published
Target: Publish 101 After Action Reports. Baseline:92
Monthly Activity Report Monthly End of month Art Johnson
Mandate additional department resources to complete and publish facility improvement after action reports.
Q1 Reduce Electrical Usage Target: 10% KWH Cost Avoidance by end of FY 08/09 Baseline: 77,928,833 KWH
FPL Monthly Invoices & School District Monitoring System
Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q2 Reduce Water Usage 10% by End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Water Usage
Monthly Water Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q3 Reduce Gas / Heating Oil Usage 10% By End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Gas / Oil Usage
Monthly Gas and Heating Oil Invoices Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q4 Reduce the Volume of Trash Hauled 10% By the End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Trash Volume Hauled
Monthly Solid Waste Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Approved: Date: Rev # Rev Date:
And
KWP 6.2 Process Control System Process Name: Perform Behavioral Modification Monitoring and Results Analysis Process Owner: Art Johnson Process Customer: The School Board of Brevard County, representing staff, students, parents and the community Critical Customer Requirements:
Current Sigma Level: TBD Process Purpose: Manage and Improve District and School Facilities Operating Resources Outcome Indicators: Q1-Q4
Process and Quality Indicators Checking / Indicator Monitoring
Process Indicators
Control Limits Data to Collect
Timeframe (Frequency) Responsibility
Quality Indicators
Specs/ Targets
What is Checking Item or Indicator Calculation
When to Collect Data?
Who will Check?
Contingency Plans / Miscellaneous Actions Required for Exceptions Procedure References
P17.3.1 # Behavior Modification Training Analysis Performed
Target: Perform 174 Analyses. Baseline:22 Monthly Activity Report Monthly
End of month Robin Reinarts Mandate additional department resources to complete trainings and perform training analysis.
P17.4.1 # Behavior Modification Training After Action Reports Published
Target: Publish 174 After Action Reports. Baseline:22
Monthly Activity Report Monthly End of month Art Johnson Mandate additional department resources to
complete training analysis after action reports.
Q1 Reduce Electrical Usage Target: 10% KWH Cost Avoidance by end of FY 08/09 Baseline: 77,928,833 KWH
FPL Monthly Invoices & School District Monitoring System
Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q2 Reduce Water Usage 10% by End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Water Usage
Monthly Water Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q3 Reduce Gas / Heating Oil Usage 10% By End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Gas / Oil Usage
Monthly Gas and Heating Oil Invoices Monthly End of month Brian Blenis
Refer to contingency plans and miscellaneous information above related to individual submittals.
Q4 Reduce the Volume of Trash Hauled 10% By the End of FY 09/10
Target: 10% Cost Savings by end of FY 09/10 Baseline: 08 Annual Trash Volume Hauled
Monthly Solid Waste Invoices Monthly End of month Art Johnson
Refer to contingency plans and miscellaneous information above related to individual submittals.
Approved: Date: Rev # Rev Date:
And
BPS Process Management System
Work System: Manage Resource Conservation Leader: A. Johnson
Owner Members Key Work Priority Processes Name Email Name Email
1. 2. 3. KWP1 Prepare Resource
Conservation Documents
4. 1. 2. 3. KWP2
Identification of Facility & Behavioral Modification Improvements & Recommendations
4. 1. 2. 3. KWP3 Perform Behavioral
Modification Training
4. 1. 2. 3. KWP4 Implement Non-Complex
Facility Improvements
4. 1. 2. 3. KWP5 Create Cost Benefit
Analysis Reports
4.
BPS Process Management System
Work System: Manage Resource Conservation Leader: A. Johnson
Owner Members Key Work Priority Processes Name Email Name Email
1. 2. 3. 4. 2. 3.
KWP6
Monitor & Analyze FAC Improvement Projects & Behavior Modification Training Results
4.
DMAIC LITE STORYBOARD 2 – IMPROVE – CHECKPOINT 10
Countermeasure Action Plans COUNTERMEASURE
PROJECTED START DATE
PROJECTED END DATE
ACCOUNTABLE PERSON
SUPPORT ORGANIZATION ESTIMATED COST
A. Read meters in house.
None at this time
B. Connect existing pulse meters to DDC.
2/13/09 6/30/09 Brian Blenis HVAC Operations, Siemens/Johnson Controls, Maintenance
Staff time, other costs TBD
C. Install additional monitoring devices.
None at this time
D. Establish a schedule for behavior modification site visits by team personnel.
2/12/09 3/1/09 Art Johnson ERC team Staff time, approximately 2 hours
E/F. Establish procedures for collecting data from school sites and other district personnel
4/1/09 4/15/09 Robin Reinarts Leadership Team and site Energy Action Teams
Staff time
Date:
Owners:
February March April May June July August September October November December January Comments
Scheduled 2/16/09
Completed
Scheduled 3/3/09
Completed
Scheduled 4/21/09
Completed
Scheduled 4/30/09
Completed
Scheduled 6/30/09
Completed
BB
2
AJ to arrange funding for project
BB and JV to determine costs of modifying software to read meters
KWP 6 Action Plan - Resource Conservation
Root Cause #2:
Countermeasure:
Practical Method:
Ed Curry, Art Johnson
12-Feb-09On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, that have been installed on TBD % of school and ancillary facility electrical meters are not being used.
Connect existing pulse meters to DDC.
Wire meters into DDC system and program software to monitor meters.
Month
BB to coordinate project with contractors and HVAC ops
No. Task Accountable Person
1
3
BB to determine where pulse meters are located BB
BB
BB and JV to determine costs of wiring meters into DDC BB
4
5
AJ
Date:
Owners:
February March April May June July August September October November December January Comments
Scheduled 2/20/09
Completed
Scheduled 2/26/2009
Completed
Scheduled 3/2/09
Completed
Scheduled 3/2/09
Completed
4
~ Months ~ No. Task Accountable
Person
1
3
AJ to collect information on work schedules of team members.
AJ to post schedule on team drive
AJ to revise schedule as needed from team input
AJ to create schedule AJ2
KWP 6 Action Plan - Resource Conservation
Root Cause #4:
Countermeasure:
Practical Method:
Ed Curry, Art Johnson
12-Jan-09The behavioral modification site-visit schedule is not designed to collect data in less than 30 days.
Establish a schedule for behavior modification site visits by team personnel.
Create schedule for visits to all sites by training custodians and behavioral modification specialists.
AJ
AJ
AJ
Date:
Owners:
February March April May June July August September October November December January Comments
Scheduled 4/2/09
Completed
Scheduled 4/8/2009
Completed
Scheduled 4/13/09
Completed
Scheduled 4/13/09
Completed
Scheduled 4/14/09
Completed
4
5
~ Month ~ No. Task Accountable
Person
1
3
RR and KVD to collect information on how data is being collected at schools that are doing so.
Establish procedures for collecting data from school sites and other district personnel.
Create data collection tools and procedures for data collection and reporting by EAP/EAT.
RR to post tools on department website
RR to distribute tools with March update
RR to create data collection instruments for patrols and teams RR2
RR to update district communications RR
KWP6 Action Plan - Resource Conservation
Root Causes #5 & #6:
Countermeasure:
Practical Method:
Ed Curry, Art Johnson
12-Jan-09Resource Conservation team resources are insufficient to collect data in less than 30 days. Energy Action Patrol/Energy Action Teams not being used to supplement the on-site collection of behavioral modification data.
RR
RR
RR
MANAGE RESOURCECONSERVATION
MANAGE RESOURCECONSERVATION
A. Johnson
Process Improvement
Document TreeMacro
Process: Process Owner: Document Title:
MACRO DMAIC LITE STORYBOARD
MACRO PCS
MACRO FLOWCHART
MACRO PRIORITY PROCESSSELECTION MATRIX FORM
MACRO KEY IN-PROCESSMEASURES DETERMINATION
SYSTEMS FORM
MACRO DMAIC LITE STORYBOARD
MACRO PRIORITY PROCESSSELECTION MATRIX FORM
KWP2 IDENTIFICATION &RECOMMENDATION OF
F&BM MODS AND IMPROVEMENTS FLOW CHART
KWP2 ACTION PLAN(s)
KWP2COUNTERMEASURE
MATRIX
KWP2 INDICATOR DATA
KWP6 DMAIC LITE STORYBOARD
KWP5 DMAIC LITE STORYBOARD
KWP6 PRIORITY PROCESSSELECTION MATRIX FORM
KWP5 PRIORITY PROCESSSELECTION MATRIX FORM
KWP6 MONITOR & ANALYZE FACIMPROVEMENT PROJECTS &
BM TRAINING RESULTS FLOW CHART
KWP5 CREATE COST BENIFIT ANALYSIS
FLOW CHART
KWP6 ACTION PLAN(s) KWP5 ACTION PLAN(s)
KWP6COUNTERMEASURE
MATRIX
KWP5COUNTERMEASURE
MATRIX
KWP6 INDICATOR DATA KWP5 INDICATOR DATA
Note 1: May be required if flow chart has internal work processin addition to individual steps.
Note 1Note 1
Key Work Processes 1 - 9
1st DMAIC Lite Storyboard 2nd DMAIC Lite Storyboard 3rd DMAIC Lite Storyboard
FY 08 AVG KWH USAGE (Q1)
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
FACILITY CATEGORIES
KW
H P
ER M
ON
TH
FY 08 Avg.Per Month
FY 08 Avg.Per Month 2,546,000 772,111 2,892,257 283,703
High Schools Middle Schools Elementary Schools Ancillary Facilities
Note: The FY 08 average usage per month becomes the baseline for the FY09 energy reduction process improvement.
FY09 YTD KWH USAGE (Q1)
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
3,500,000
FACILITY CATEGORIES
KW
H P
ER M
ON
TH
FY 09 Per Month YTD FY 08 Baseline FY 09 MONTHLY TARGET
FY 09 Per Month YTD 2,293,343 643,012 2,485,527 235,479
FY 08 Baseline 2,546,000 772,111 2,892,257 283,703
FY 09 MONTHLY TARGET 2,291,400 694,899 2,603,031 255,332
High Schools Middle Schools Elementary Schools Ancillary Facilities
Note: The FY 08 average usage per month becomes the baseline for the FY09 energy reduction process improvement. The FY09 YTD target is a 10% reduction in the FY08 Baseline.
FY08/09 YTD KWH USAGE ANALYSIS (Q1)
-
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
40,000,000
FACILITY CATEGORY
KW
H P
ER Y
EAR
FY 08 FY 09 YTD FY 08 YEARLY BASELINE FY 09 YEARLY TARGET
FY 08 30,551,999 9,265,326 34,707,081 3,404,432
FY 09 YTD 27,520,121 7,716,140 29,826,320 2,825,746
FY 08 YEARLY BASELINE 30,551,999 9,265,326 34,707,081 3,404,432
FY 09 YEARLY TARGET 27,496,799 8,338,793 31,236,373 3,063,989
High Schools Middle Schools Elementary Schools Ancillary Facilities
Note: The FY 08 average usage per month becomes the baseline for the FY09 energy reduction process improvement. The FY09 YTD target is a 10% reduction in the FY08 Baseline.
ENERGY CONSUMPTION ANALYSIS
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
18,000,000
REPORTING MONTHS
KW
H P
ER M
ON
THBaseline (FY 08) FY 09 Target
Baseline (FY 08) 10,457,5 12,229,1 15,824,4 14,653,2 12,926,9 11,837,6 10,282,2 10,805,0 10,633,7 10,122,6 11,787,2 12,477,6
FY 09 10,242,7 10,688,5 13,735,6 13,013,8 10,711,0 9,394,06 7,940,91 8,976,71 8,980,01
Target 9,411,79 11,006,2 14,241,9 13,187,8 11,634,2 10,653,8 9,254,03 9,724,52 9,570,33 9,110,36 10,608,4 11,229,9
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Note: The December and January months reflect the shut down of schools over the Thanksgiving and Christmas holiday breaks.
Target = 10% Reduction in Energy Consumption from the FY 08 Baseline.
ENERGY CONSUMPTION PERCENT (%) CHANGE ANALYSIS(Between FY 08 Baseline and FY 09 Actual)
-25.00%
-20.00%
-15.00%
-10.00%
-5.00%
0.00%
REPORTING MONTHS
PER
CEN
T C
HA
NG
E PE
R M
ON
TH
% change Cum % Change
% change -2.05% -12.60% -13.20% -11.19% -17.14% -20.64% -22.77% -16.92% -15.55%
Cum % Change -2.05% -7.74% -9.98% -10.31% -11.65% -13.02% -14.15% -14.45% -14.56%
July Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
EEZZ DDMMAAIICC 2200 CCHHEECCKKPPOOIINNTTSS DDEEFFIINNEE MMEEAASSUURREE AANNAALLYYZZEE IIMMPPRROOVVEE CCOONNTTRROOLL
PPllaann DDoo CChheecckk AAcctt
EZDMAICSM is a registered Service Mark of ets Inc. ~ Copyright 2009, ets Inc. Page 1
Macro Process Name: Manage Resource Conservation Key Work Process: MONITOR AND ANALYZE FACILITIES IMPROVEMENTS AND
BEHAVIORAL MODIFICATION TRAINING RESULTSWork System / Leader: Ed Curry Process Owner: Art Johnson
DMAIC Status: Improve Cycle: Yes Refine Cycle: No EZ DMAIC Revision Status: No Change 4-28-09
DEFINE Plan 1. The stakeholder and need were identified. Yes: x No: Rating: 5 Comment: Internal and external customers were identified.
2. An indicator measuring our performance in meeting the need was developed. Yes: x No: Rating: 5 Comment: An indicator to measure “Q1 – Reduce Electrical Usage 10% by the end of FY 08/09” was developed. Q measure Q1 would be improved thus resulting in an overall reduction in Kilowatt Hours (KWH) used at each school campus and District ancillary facility location by reducing school and ancillary facility energy consumption caused by equipment monitoring and controls, equipment age and maintenance, staff behavior and methods and cycle times used to collect facility project deployment and behavioral modification training results at each school. See checkpoint 3. 3. A theme statement consistent with the indicator was selected. Yes: x No: Rating: 5 Comment: Yes, the theme statement is consistent with “Q1” to reduce the District-wide KWH usage. Theme Statement: Reduce school-site and ancillary energy consumption (KWH) by a minimum of 10% by the end of the 08/09 fiscal year.
Rating Legend:
5 = Checkpoint Fully Satisfied / 4 = Meets Most Criteria of Checkpoint / 3 = Meets Minimal Requirement of Checkpoint 2 = Checkpoint Somewhat/Partially Satisfied / 1 = Checkpoint Not Addressed
EEZZ DDMMAAIICC 2200 CCHHEECCKKPPOOIINNTTSS DDEEFFIINNEE MMEEAASSUURREE AANNAALLYYZZEE IIMMPPRROOVVEE CCOONNTTRROOLL
PPllaann DDoo CChheecckk AAcctt
EZDMAICSM is a registered Service Mark of ets Inc. ~ Copyright 2009, ets Inc. Page 2
MEASURE Plan 4. The theme was stratified from various viewpoints and a significant problem
was chosen. Yes: x No: Rating: 5
Comment: The theme was stratified into seven problems: A. Equipment monitoring. B. Equipment controls. C. Equipment Age. D. Equipment maintenance. E. School-site and ancillary facility staff behavior.
. 5. A target for improvement was established based on the stakeholder's need
and its impact on the theme indicator was determined. Yes: x No: Rating: 5 Comment: A target has been established to reduce the District’s electrical usage in KWH. The target is a 10% reduction in KWH used.
6. A problem statement that addressed the gap between the actual and target values was developed. Yes: x No: Rating: 5
Comment: Actual and target gap values have been identified. Since the conception of the Resource Conservation team in early 2008, the data collection and analysis cycle was based around the Florida Power & Light (FPL) 30 day billing cycle. On-site inspection and audit were scheduled to coincide with the arrival and analysis of the FPL electrical bill. During the December 2008 six month reporting cycle, it was noted, as a result of this 30 day cycle, actions to improve / modify behavioral modification training results were delayed. Gap: The gap between the arrival of the FPL bill, bill analysis and the response time to improve / modify behavioral modification training results, as a minimum, is 4 – 6 weeks.
Rating Legend:
5 = Checkpoint Fully Satisfied / 4 = Meets Most Criteria of Checkpoint / 3 = Meets Minimal Requirement of Checkpoint 2 = Checkpoint Somewhat/Partially Satisfied / 1 = Checkpoint Not Addressed
EEZZ DDMMAAIICC 2200 CCHHEECCKKPPOOIINNTTSS DDEEFFIINNEE MMEEAASSUURREE AANNAALLYYZZEE IIMMPPRROOVVEE CCOONNTTRROOLL
PPllaann DDoo CChheecckk AAcctt
EZDMAICSM is a registered Service Mark of ets Inc. ~ Copyright 2009, ets Inc. Page 3
ANALYZE Plan 7. Potential causes most likely to have the greatest impact on the problem were selected. Yes: x No: Rating: 5 Comment: 6 potential causes were identified.
A. FPL billing cycle of 30 days.
B. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, that have been installed on 32 of school and ancillary facility electrical meters are not being used.
C. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time basis, have not been installed by FPL on 218 of school and ancillary facilities electrical meters.
D. The behavioral modification site-visit schedule is not designed to collect data in less than 30 days.
E. Energy/Resource Conservation team resources are insufficient to collect data in less than 30 days.
F. Energy Patrols/Teams not being used to supplement the on-site collection of behavioral modification data.
8. A relationship between the root causes and the problem was verified with data. Yes: x No: Rating: 4 Comment: The relationship between root causes and the problem was verified by conducting field inspections and audits and from previous experience with behavioral modification visits. This relationship was not verified by quantifiable data because it is impossible to isolate the effect of increased data collection and behavior modification training on KWH consumption. 9. Root causes were selected and the impact of each root cause on the gap was
determined. Yes: x No: Rating: 4
Comment: The impact of the root cause was determined. During fact finding inspections and audits, the following root cause impact on the gap was noted.
A. FPL billing cycle of 30 days. B. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time
basis, that have been installed on 32 school and ancillary facility electrical meters are not being used. C. On-site electrical meter monitoring devices, to collect electrical consumption data on a real-time
basis, have not been installed by FPL on 218 school and ancillary facilities electrical meters. D. The behavioral modification site-visit schedule is not designed to collect data in less than 30 days. E. Energy/Resource Conservation team resources are insufficient to collect data in less than 30 days. F. Energy Patrol Teams not being used to supplement the on-site collection of behavioral modification
data.
Rating Legend:
5 = Checkpoint Fully Satisfied / 4 = Meets Most Criteria of Checkpoint / 3 = Meets Minimal Requirement of Checkpoint 2 = Checkpoint Somewhat/Partially Satisfied / 1 = Checkpoint Not Addressed
EEZZ DDMMAAIICC 2200 CCHHEECCKKPPOOIINNTTSS DDEEFFIINNEE MMEEAASSUURREE AANNAALLYYZZEE IIMMPPRROOVVEE CCOONNTTRROOLL
PPllaann DDoo CChheecckk AAcctt
EZDMAICSM is a registered Service Mark of ets Inc. ~ Copyright 2009, ets Inc. Page 4
IMPROVE Plan 10. Countermeasures were selected to address verified root causes. Yes: X No: Rating: 5 Comment: 5 countermeasures were developed.
A. Read meters in house. B. Connect existing pulse meters to DDC. C. Install additional monitoring devices. D. Establish a schedule for behavior modification site visits by team personnel. E. Establish procedures for collecting data from school sites and other district departments.
11. The method for selecting the appropriate practical methods was clear and considered effectiveness and feasibility. Yes: X No: Rating: 5
Comment: An effectiveness and feasibility matrix was used to select which countermeasures to deploy. Practical methods were developed for each countermeasure by using a brainstorming session. See storyboard for effectiveness and feasibility matrix. 3 of 5 countermeasures were selected for effectiveness and feasibility, reading meters in house and installing additional monitoring devices were not selected due to a lack of feasibility and effectiveness. IMPROVE Do 12. The action plan reflected accountability, schedule, and cost, and was implemented. Yes: X No: x Rating: 5 Comment: An overall action plan was developed that incorporated selected countermeasures. A countermeasure action plan matrix was developed which shows deployment accountability, schedule and associated cost. See Storyboard steps 10-13.
Rating Legend:
5 = Checkpoint Fully Satisfied / 4 = Meets Most Criteria of Checkpoint / 3 = Meets Minimal Requirement of Checkpoint 2 = Checkpoint Somewhat/Partially Satisfied / 1 = Checkpoint Not Addressed
EEZZ DDMMAAIICC 2200 CCHHEECCKKPPOOIINNTTSS DDEEFFIINNEE MMEEAASSUURREE AANNAALLYYZZEE IIMMPPRROOVVEE CCOONNTTRROOLL
PPllaann DDoo CChheecckk AAcctt
EZDMAICSM is a registered Service Mark of ets Inc. ~ Copyright 2009, ets Inc. Page 5
CONTROL Check 13. [Results] The effect of countermeasures on the root causes was demonstrated. Yes: X No: Rating: 5 Comment: The effect of the countermeasure on the root cause was demonstrated. As of April 21, 2009, countermeasures D
and E/F were deployed. Pulse meters (Countermeasure B) have not yet been connected to DDC.
14. [Results] The effect of countermeasures on the problem was demonstrated. Yes: X No: Rating: 5 Comment: The effect of the countermeasure on the problem was demonstrated. As of April 13, 2009, the gap between the
arrival of the FPL bill, bill analysis and the response time to improve / modify behavioral modification training results, as a minimum, is 2 weeks or less. This improvement was achieved by creating a school site inspection schedule.
15. [Results] The improvement target was achieved and causes of significant variation were addressed. Yes: X No: Rating: 5
Comment: As of March 31, 2009, the deployment of the countermeasures to increase the number of energy projects completed and decrease energy usage reduced the District energy usage by 15% exceeding the 10% target. Schools not achieving savings were targeted for investigation and additional projects. See attached charts.
16. [Results] The effect of countermeasures on the theme indicator representing the stakeholder’s need was demonstrated. Yes: X No: Rating: 5
Comment:
Theme Statement: Reduce school-site and ancillary energy consumption (KWH) by a minimum of 10% by the end of the 08/09 fiscal year. The effect of the countermeasures is demonstrated by the fact that we are exceeding our goal by 50%.
CONTROL Act 17. [Standardization] A method was established to document, permanently change, and
communicate the revised process or standard, and was implemented. Yes: X No: Rating: 4
Comment: The countermeasures are in process of being implemented. Multiple site visits are being made within a 30 day period, site data is being collected from Energy Action Teams/Patrols.
18. [Standardization] Specific areas for replication were identified, and an action plan was developed to promote organizational learning. Yes: X No: Rating: 5
Comment: This checkpoint was analyzed. The developed countermeasures will be utilized as resource conservation is focused on water, gas and heating oil and trash removal.
19. [Future Plans] Any remaining problems of the theme were addressed. Yes: X No: Rating: 5 Comment: Remaining problems have been addressed through countermeasures for other problems. Lack of
monitoring devices at all school sites is a remaining problem. However, implementation of countermeasures for this problem will be dependent on evaluation of the usefulness of existing monitoring devices.
20. [Future Plans] Lessons learned, P-D-C-A of the ets Six Sigma DMAIC Method, and team growth were assessed and documented. Yes: X No: Rating: 5
Comment: The problem solving activity to improve the theme occurred over numerous brainstorming and data analysis sessions. Data was examined from varying view points to understand the problem and gap. Lessons learned were discussed and documented.
Rating Legend: 5 = Checkpoint Fully Satisfied / 4 = Meets Most Criteria of Checkpoint / 3 = Meets Minimal Requirement of Checkpoint 2 = Checkpoint Somewhat/Partially Satisfied / 1 = Checkpoint Not Addressed