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MOHANADEV SAMPATH10, Carron Close
Corby, Mob: 07838668188
NN17 2LB. E -mail:[email protected]
CAREER OBJECTIVE
Experienced with sales and great customer care skills and ability to handle large crowds
effectively during high-stress hours.To achieve a challenging and rewarding career in atechnology driven institution, in order to attain career growth by constantly learning the
latest paradigm of business across the bridge
SUMMARY OF SKILLS
Energetic, friendly, success-oriented and enthusiastic about specific company Good communication skills written and verbal
Outstanding people skills Professionalism, tactfulness to generate positive company image Good at presentations Experience in consulting customers Can operate independently and in a team Negotiation skills Leadership result oriented and goals achiever Exceptional customer-service
PROFESSIONAL EXPERIENCE
Sales and Retail Assistant & Customer Care Nov 07 Jan 09
Poorvika Mobiles Ltd (The Mobile Expert).
India
Profile
Its a Mobiles Whole Sale & Retail Store.
Responsibilities
Receiving the customers with an exceptional customer service. Resolves customer requests, questions and complaints frequently about the
mobiles.
Providing pricing and delivery information, processing orders, and preparing cashreports.
Dealing with corporate customers as well as clients. Responding to customers queries and resolving any conflicts with mobile phones
or mobile contracts
Cash handling . Handling sales and customers issues, such as: Handset problems, lost, allegations
of theft or other crimes; problems with mobile connections.
Maintaining an in-depth knowledge of the handsets in order to answer customerquestions.
Keeping up to date with new mobile handsets as well as service providerpromotional offers, this may be of interest to customers.
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Maintaining the stock levels to promote sales. Maintaining an in-depth knowledge of all the special offers. Meeting customers at the front office. Escorting customers to show the variety of mobile hand sets. Providing general customer service, resolves customer requests, questions and
complaints frequently.
Demonstrating good customer service all time.
Supervisor (Production Department) Jan09 - Jan10
S.P INDUSTRIES,
INDIA
Profile
It is a Aluminum manufacturing concern
Responsibilities
To make decisions on employee shifts and training Grouping the employees in suitable groups to maximize the output. To develop and maintain documentation for quality systems To ensure that the work is finished in the correct time To do administrative work along with production monitoring To maintain employee attendance sheets and prepare database of them To make sure that the quality of raw materials is good so that the output obtained
is as per the industry standards
To keep an eye over the available resources, set processing variables and maintainquality of products being produced by adhering to the set standards of production
To ensure that the flow of production activities is continuous and to devoid of anyerrors
To maintain a clean and tidy work environment
Stock Assistant Mar10 July10
Srilanka Food And Wines,
Luton,
Bedfordshire.
Profile
It is a Food And Wine Supermarket.
Responsibilities
Taking stocks list about drinks and food product, for making new orders Checking with customers to ensure that they can see the favorite and needed
things which they always can buy in store
Garnishing and decorating store as people enjoy the environment
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Assistant Manager Aug10 (Present)
Subway,
MG LEICESTER,
69 High Street,
Market Harborough,
LE16 7AF.
Profile
Subway is the international Food and Retail service in MNC Company
Responsibilities
Responsible for the distribution and dispatching of incoming and outgoing stock. To ensure that sandwich is distributed to the correct customer by order. To make sure that the proper stock is placed on fridge and defrost the meat. Delivery packages must be individually checked in and arrange in stock room. To accept and check in online orders from customer and to make sure that
incoming orders goes out to the designated area in time.
Responsible for food cost and inventory are been in perfect margin and send tohead office subway as weekly report
Make sure about the stocks to be order in time and keep all the stuffs for customerto serve without any kind of word NO and enter the deliveries in account as we
order.
Responsible to keep clean and tidy and doing opening as well as closing works .
CAREER SUMMARY
University Of Bedfordshire Luton. MSc. Business and Management
Managing people, Marketing, Business Communication, Business Data Analysisand Accounting
Dr M.G.R University Chennai. B-Tech. Information Technology
Dot Net, Business Mathematics , Business Statistics, Principles Of Management ,Software analysis , Web designing, Hardware , Java Program , Multimedia , E -
Commerce, Web Application, Computer Application , Computer Networking,
Implant training in Ashok Leyland and I have also finished the courses on Basic
computer languages and Type Writing.
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Strengths
Good Interpersonal SkillsI have very good communication skills. I speak four languages including English
and have dealt with people from different cultures successfully
Motivation SkillsI am a motivated person and I can motivate people as well. I have always taken the
initiative in organizing events, fests and motivated colleagues to rise to the
occasion.
IT SkillsI have proficiency in almost all of the Microsoft Office packages such as Microsoft
Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher.
Sustaining RelationshipsI have always focused on sustaining relationships and is really good at it. My
previous employers and colleagues still remember me and even ask for my
suggestions.
Dedicated Team PlayerI am a dedicated team player and I have proved this through my course works
including projects, assignments and group presentations and also conducting
Cultural Programmes in my college.
EmpathyI have always been compassionate to my friends, fellow students and colleagues. I
value the society I live in and is affectionate towards the people around.
HOBBIES
Sports : Chess, Cricketand volley ball
Leisure: Listening Music, Traveling, Long Drives.
PERSONAL
Date of Birth : 02th July, 1987
Marital Status : Un-married
Nationality : Indian
REFERENCES
Upon request will be providing.