Mohammed AyyadRESUME

ObjectivePersonal InformationContact InformationEducationCoursesProfessional Experience

Tendering Engineer, National Cleaning Company NCCProject Manager, Metal and Recycling Company MRCOptimization Engineer, ZTE, Zain ProjectProduct Development & Services Manager, PetroNet Smart Network CompanySenior Supervisor, PetroNet Smart Network CompanyDevelopment Engineer, PetroNet Smart Network CompanyTechnical Engineer, Kuwait TechNet CompanyProjects

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Objective

Working in a creative and ambitious organization that will allow me to utilize my knowledge and experience in managing projects along with achieving a promising position and financial stability within the organization boundaries.

Personal Information

Nationality: Jordanian Date of Birth: 31/07/1978 Place of Birth: Kuwait Driving License: Valid Visa: Transferable

Contact Information

Address: Salmiya, Nasser AlBader St. Hawali, Kuwait Email: m_ayyad78@yahoo.com Mobile: +965 97929331 Skype: mohammed.a.ayyad

Education

Bachelor's Degree, Electrical Engineering,

Philadelphia University

Courses

Project Management Professional. PMP,

Time Management & Communication Skills,

Microsoft Access 2007, Test of English for International

Communication. TOEIC, Communication Process

Structure & Requirements, Correspondence & Official

Documents,

Interactions & Collaborative Work,

Channels of Formality, Professional Sales Skills Adobe Premiere Macromedia Flash Photoshop FrontPage Excel

Tendering Engineer, Feb 2015 – Present

National Cleaning Company NCC Review and manage the customer’s

enquiry process into a costed workable solution.

Submit a detailed response to the enquiry documentation and provide answers/responses to any subsequent requests for clarification.

Develop costing a part of quotation process.

Act as the company’s internal contact point for the customer during the enquiry and bidding process.

Develop, negotiate and agree/confirm contract specifications with a variety of external groups(contractors).

Attend resultant calls for negotiation with the customer and convert those opportunities into purchase orders.

Develop and maintain relationships with the engineers and decision makers within the customer organization.

Respond to customers questions and requests in a timely and efficient manner.

Project Manager, Feb 2013 – Feb 2015

Metal and Recycling Company Manages, Organizes and Implements “Newair”

project Operations and objectives; coordinates and integrates all activities toward achievement of established goals & objectives.

Contributes to short term planning and strategy, and implements “Operational” plan.

Ensures that financial data/KPI is available for dashboard management.

Maintains current knowledge base in field of expertise by staying abreast of applicable industry discipline developments.

Selects, trains, motivates, performance appraisals, coaching and evaluate department personnel.

Directs, co-ordinates and reviews work plans for the department, assign activities, monitor work flow, review and evaluate policies and procedure.

Formulates and implements departmental and organizational policies and procedures to maximize output.

Prepares a variety of studies, reports and related information for decision making purposes and to highlight changes in trends to the senior management team.

Holds monthly updates with the team members in the office for dissemination of information.

Develops and implements strategies for the “Newair” project and services by analyzing business needs.

Provides support and discussions regarding all Company works, especially regarding scrap, metals, waste and other items.

Develops and manages the logistics operations budget and all related fiscal forecasting and planning activities to do with “Newair” project.

Builds a top performing operational team and instilling a culture of accountability, results and flexibility in order to meet/exceed customer fulfillment expectations. 

Project Manager, Feb 2013 – Present

Metal and Recycling Company Ensures an organization-wide management of talent

through good practices, employee appraisal systems, employee feedback, training and implementation of compensation and benefit programs, communication systems, and performance management techniques.

Provides the Company the full details regarding suppliers, traders or importers.

Develops and recommends programs to meet client’s needs.

Identifies the sources of collecting, transporting and sorting scrap and other materials.

Opens new markets for the company in the fields of metal and scrap recycling and other activities.

Trains Company’s staff on the works of scrap and on the methods of handling, transporting, storing and sorting all kinds of scrap.

Endeavors to maximize company sales through increasing the volume of scrap and other materials, in addition to recycling.

Evaluates materials market value and rate fluctuation on daily bases & provide management with all changes feedback.

Deals with Customer Relationship Management solutions.

Develops the data structure and architecture for programs.

Manages, plans, and directs production operations. Manages Material Flow Control. Cost Analysis and Control. Quality Control and Process Automation. Maintain standards of safety and comply with Company’s

Health, Safety & Environment Management System requirements.

Maintain a strategic working relationship with team and all key departments.

Optimization Engineer, Aug 2012 – Feb 2013 ZTE, Zain Project

Performance reports/Post processing tool. 

Manage network trials and performance data to identify coverage, capacity and interference problems.

Identification and analysis of key issues on the network in order to achieve QoS targets for 2G/3G.

Ensuring first-class support is given to the resolution of customer problems.

Strong understanding of 3G/2G. Strong understanding of HSPA

concepts.

Manage 2G/3G optimization within the Regional Optimization Team with supporting performance analysis.

A comprehensive knowledge of hardware and software features and constraints for 2G/3G.

Ability to collect and analyze data from the 2G/3G networks to resolve problems and make recommendations for improving QoS.

Ability to analyze air interface signaling to help resolve problems and make recommendations for improving QoS.

Optimization Engineer, Aug 2012 – Feb 2013

ZTE, Zain Project Ability to develop original processes and

procedures. Ability to deliver innovative solutions to

challenging problems. Drive recommendations for changes to

the physical and parametric configuration of cells.

Basic knowledge in RF planning. Counter analysis and understanding. Good knowledge on 2G/3G Radio

parameters and timers. Working knowledge of MapInfo. Data throughput optimization for 2G/3G. Good knowledge on Neighbor relations

and analysis. Good knowledge in BSS/RNC parameters. Parameter audit and report preparation. Analysis of drive test data and

recommendation. Performance and root cause analysis of

the air interface. 3G/2G network environment and radio

knowledge. Improve cells on following KPIs. Maintain and develop a team of

appropriately skilled and knowledgeable optimization engineers. 

Product Development & Services Manager, May 2007 – April 2012

PetroNet Smart Network Develop the commercial products. Determine the perfect merge of

functionalities to meet the company’s vision and goals.

Provide customer relationship management solutions.

Develop marketing and sales plans. Enhance and add new products and

functionality via projects and solutions while meeting the deadlines.

Cooperate with other departments, and clients.

Design and develop the product development strategy.

Realizing and determining the client’s needs and using it as an asset to developing our commercial products.

Develop detailed work plans, schedules, and estimate resource plan.

Develop the data structure and architecture for programs.

Design, build, and maintain websites, using authoring or scripting languages, content creation tools, management tools, and digital media.

Maintain an understanding of current technologies or programming practices through continuing education, reading, and participation in professional conferences, workshops, or groups.

Product Development & Services Manager, May 2007 – April 2012

PetroNet Smart Network Establish effective testing protocols that

identify bugs and errors before code is released.

Manage the security of data and systems, ensure backups are performed daily and data can be restored on a regular basis.

Manage, plan, and direct production operations.

Material Flow Control. Systems Standardization. Data Management. Cost Analysis and Control.

Man Power Management. Fuel stations terminals maintenance

operations. Budget and Business Planning. Quality Control and Process Automation. Analyze product cost, processes, procedures

and systems. Coordinate with IT department to assure

systems efficiency, and to promote processes automation solutions in coordination with Product Development & Services Department.

Conduct a purchase process for the overall company needs.

Senior Supervisor Jan 2006 – May 2007

PetroNet Smart Network

Build and administrate the Product Development & Services department with its members.

Set the guidelines and procedures in a projects that best suites the different departments participating in the project.

Train, develop, and coach other departments on the new solutions and systems that have been implemented.

Develop training plans and acquisition of resources for staff to ensure the growth of the knowledge and expertise qualifications.

Development Engineer Aug 2004 – Jan 2006

PetroNet Smart Network

Technical support for the card vending machines.

Keeping Business Development Department acknowledge with the latest technology that are related to the company’s vision.

Develop the following models in-house such as: Customer support module. Postpaid cards billing module.

In charge for the cards production line: Printing. Personalization. Encoding.

Technical Engineer Jan 2004 – Aug 2004

Kuwait TechNet Company

Technical Support, and installation for “TrackVision” TV satellite system for cars, boats and yachts (KVH).

Technical support for Fargo ID card printers (Thermal printers) For Health Insurance Project.

Technical support for Panasonic PPX, (Installation and support)

Trained at Essa Hussian AlYousifi Company to install and program Panasonic PPX.

Projects

Transactions SMS Integration. Website creation, integration with the

system. Billing System Creation. Card production queuing system. Automated material inventory system. IP telephony implementation - Avaya. IVR system integration. Fleet tracking system integration. Card vending machines. In house CRM software. Data analysis (fleet fuel consumption).

Fuel Station Payment Terminals firmware logic design.

Fuel Station Payment Terminals Support.

Fuel Station POS integration with the Payment terminals.

MNet Mobile payment Service integration with NBK.

The Kabd Municipal Solid Waste to Energy Tender.

Collection and Disposal of Municipal Solid Waste in Lebanon RFP Lot (1,5,&6).