C.V

Mohamed Raafat Gamal Mohamed Address : Flat 4, building 19, mohamed farid st .shoubra Work Tel: In Direct +2-2574 8025 Ext. 33062 Home Tel: +2- 4210 6885Mobile : +20-100 6019 678

E-mail : mraafaat@ghabbour.com Mraafaat @Gmail.com

PRACTICAL CAREER1 Nov., 2005 – Till Now: Working in Ghabbour Auto.

- Sales manager from Jan., 2013 till nowAchievement:-

85% from 2015 budget. 116% from 2014 budget. 102% from 2013 budget. Achieve GIC market activity plan. Create Geely Sp. KPIs.

- Sales & Marketing Section Head Geely SP. From Nov., 2011to Dec2012

Start negation With GIC. Select Spare Part sales &supervisor team ( 8 person ) Create the initial order for Geely. Set operations procedures plan. Set the discount policy. Set the Market Activity Plan

- Sales supervisor Hyundai SP. From Mar., 2007 to Nov.,2011 Best sales Group during years (2008, 2009 &2011). Increased 5 of Authorized dealers shops fully decorated with Hyundai CI. Responsible for transfer & achieve wholesaler experience of passenger car to the commercial

department. Best sales supervisor in Gb Auto in 2008

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Increase No. of dealer which interested with credit falsity with us which helped us to achieve the best No of spare parts sales in GB history during 2008

- Sales Rep. Hyundai SP. From Nov., 2005 to Feb., 2007 Start my career in Abo Rwash counter Sharing in Faisal outlets Lunched. Lunched Shubra outlets. one of best sellers during 2006

2 Jun., 2002 – To Oct 2005: Working Dolphin for Trade & Import Commercial for Sp.

- Accountant &Salesman (Scania & Mercedes Trucks Spare Parts ) Create Sheet accounts. Register all accounts Processes in computer system. Allocation a team to manage the warehouse to be more control. familiarity with spare parts field

PART TIME WORK

WORK FROM 4 P.M TO 12 P.M

3 Feb., 1998- to May. 2002: Working in ElSallab for Trade & Import Salesman

Contact person

1- Mr. Mohamed Yahia PC Spare Parts Vice President, Spare Parts Mobile: 010 6678 9722- Mr. Tarek Sakr - SP Division Head (Bavarian Group) - Mobile: 010101301803- Mr. Hassam Elk holey -Sales Manager (ElSallab for Trade & Import) - Mobile: 0102-2517-866

EXPERIENCES

1- Sales & Marketing:

- Set sales targets.- Determine sales areas. - Determine target of each salesman.- Set campaign plan- Create dealers offers. - Create dealers bundle.

Sales Rep. Organization:

Coordinate efforts of salesmen to achieve set plans efficiently.Such organization should cope with customers’ demands, natures & categories.

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Such organization depends on: 1- Expected no. of customers.2- Expected sales visits.3- Duration of sales visit.

- Define personnel qualifications.- Define responsibilities.- Determine tasks.- Define ways for coordination.

Salesmen Training :

Determine training program, training venue, and training methods to be able to reach targets efficiently. Training is the base for good sales performance.

Orientation:

- Daily follow up to salesmen.- Salesmen orientation in market.- Follow up customer complains.- Direct salesmen to products of high profitability.- Set market map then parts promotion and sales campaign.

2- Stock Controller:

- Handling the preparation of spare parts initial orders.- Periodical order and emergency orders...- Follow up- the necessary transfers between main warehouse and the different workshops and branches

according to the needs.- Coordination with center warehouse by preparing availability reports and lost sales by measure Fill Rate.- Management information System. - Follow up the service information to update stock.- Handling all needs of the spare parts to distribution network

3- Planning

- Follow up KPIs.- Follow up achieve (Target. GP &NOP). - Follow up month of Stock (MOS).- Follow up Stock ABC Classification.- Follow up Turnover.

4- Financial:

- Follow up all financial matters related to our customers.- Decide and designing annual, semi and quarter budget for the division activities in.

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-  Order to have the accurate result.

Routine Tasks:- Follow up parts team.- Give special attention to problems of customers & subordinate.- Follow up product.- Follow up stock & availability of all items.- Follow up sales of dead stock and slow moving items.- Follow up the market prices of the competitors.- Prepare daily reports based indicating salesmen & product situation.- Work for constant availability of items.- Follow reports on lost, potential & expected sales chances.- Follow up with finance team the position of accounts of the customers. - Follow up all move items yesterday.

Business Development (At Ghabbour Company)

- Achieve yearly sales target 90% in 2015 with decreased NVS. During the same year. - Increase sales Achieve in 2015 to Geely 0.44 more than 2014 - Established 7 Hyundai & 8 Geely distribution points of sales. - Increased 15 of Authorized dealers shops fully decorated with Hyundai & Geely international - Standards. Selecting managing Spare Part sales &supervisor force  team about ( 26 person )- Sharing in Increased sales volume to Hyundai authorized service centers 0.5 times more &

established 9 Geely authorized service centers from 2012.- Sharing In Increase Hyundai spare parts (Ghabbour Company ) market share from 10% in 2004

to 60% in 2008 , - Create the initial order with Geely International Group. - Set a new sales policy in Geely (which helped us to have the largest spare parts market share in

the automotive field in Egypt ) 6% market share in 2014 - Sharing with the internal  control  to revision the credit policy and minimize the credited control

process- Give training To New Salesmen.- My Group Is The BEST NO Of sales In 2007,2008 , 2014- Open New Marketing In Cairo and Alex

Training Session

- Mar-2013& May-2014 Spare Parts Management Training ( Geely international training center) - Mar-2014 Project Planning (( Ghabbour Academy)- Jan -2014 Leadership Basics ( Ghabbour Academy)- Nov -2013 Project Planning ( Ghabbour Academy)- Jul -2013 Presentations With Impact -Level 2 ( Ghabbour Academy )- Apr -2013 Critical Thinking ( Ghabbour Academy).- Jun-2011 product marketing level 1 ( Volvo Construction Equipment).- May -2010 Apex Training Program who recognized as Apex Parts Pro Leader from Hyundai. - May-2010- To Jun-2011 English Business in (Quality Zone)

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- Aug-2009 –To Des-2010 How to Develop Your Organization From {Marking Management. Hr. .Business Strategy. Time Management. Change Management. Business Etiquette} in Track Business Training

- Apr-2009 Neuro-Linguistic Programming In city Stars By Dr . Ibrahim Fiqi - Sep -2008 – Aug-2008 Effective Negotiation Skills in (Ghabbour Group training Center)- 2005– English Grammar in (Defense Language institute).- 2002 _ 15-9-2002 Microsoft office package in (Elmalak office for computer and net serves

Professional Strengths

Education:

Bachelor of commerce 2003 Accounting Dep.

Skills

- Very good communication skills.- Presentation skills.- Negotiation Skills.- Customer satisfaction skills.- Working under pressure.- Time management.- Team leader.- Able to develop my skills and flexibly learn new concepts.

Computer skills:

- Windows 8.- Microsoft office package.- Internet experience.Bann and oracle system experience

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Personal information

Marital Status : married Gender : MaleNationality : EgyptianDate of birth : 19/4/1980Military Service : Completed

Foreign LanguagesEnglish: written and spoken: Good

Hope My CV Meets Your Requirements, References Furnished upon Request.

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