Mohamed El Sayed Awad El Sayed

40 Sakr Kourish buildings - Sheraton Heliopolis, Cairo - Egypt (M) 002- 01222577205 - 01099404025

Mohawad28@yahoo.com

CAREER OBJECTIVE

Seeking a challenging position in the field of Sales, Marketing & procurement, whereby I

can apply my talents and experience in developing & growing the Sales of assigned products;

and uplifting my career by creating and implementing strategies I practiced, to build name

recognition for the product/division & ensure customer satisfaction and positive relations

throughout the communication process of my career.

CORE COMPETENCIES

• Clients’ Needs Analysis & Assessment

• Team leading & management.

• Handling Several accounts/ both National & Multinational

• Relationship Management

• Product Introduction

• Strategic/Creative Sales

• Customer Technical Support.

• Vision in market analysis & research PROFESSIONAL EXPERIENCE

Mantrac –Egypt (CATERPILLAR’s Dealer) October 2010- Present Sales Team Leader Key Accounts Sector – Power Systems Division

Tasks & Responsibilities:

• Participates in formulating the division plans and budgets and sets objectives of my

sector in conjunction with sales manager.

• Setting KPIs for the team like Sales Targets, GP1 %, Aging Reports, No. of Calls, New

customers, NPI (new products introduction).

• Visiting the market regularly to support the team and ensure customer satisfaction.

• Supervises the activities of my subordinates and provides professional guidance and

administrative support in dealing with customers and solving work-related problems.

• Supervises the preparation of quotation for tenders and big deals.

• Maintains relations with key customers and consultants to create sales opportunities,

define market requirements& present MANTRAC products.

• Requests special arrangements as may be required (e.g. special prices, shortened

delivery time, special payment terms, etc...) within company policies and management

directions.

• Follows up on collection of company dues and solves related problems.

• Liaises with support group to ensure coordination of sales administration activities

(inventory, quotations, technical, L/G, preparation, delivery & commissioning of sold

equipment).

• Recommends charges / improvements to selling procedures and pricing policies where

appropriate.

• Evaluates the performance of my subordinates, defines their training needs and

recommends salary increases, promotions, transfers and other personnel actions for

management review and approval.

• Reports in writing to sales manager on sales activities, work progress and results and

refers to him unsolved problems/difficulties for resolution/advice.

• Ensures the proper reporting of my subordinates as per company guidelines

• Controls expenditures & costs related to my area of activity

• Ensures that the sales control system is properly functioning & enforced. (e.g. weekly plan, call reports, pending deals, lost sales reports, competitive info, customers’ lists, PARS...etc.)

• Review in detail customer’s orders , contracts; review & approve customers orders entry

forms to confirm compliance with contractual obligations

• Monitors adherence to company rules, regulations, work procedures & proper usage of

company properties.

• Performs any other related duties as required.

Achievements:

� Increasing NES by 80 % in 2012 vs 2011. � Increasing NES by 45 % in 2013 Vs 2012. � Increasing NES by 105 % in 2014 Vs 2013. � Increasing NES by 88 % in 2015 Vs 2014. � I won Mantrac / Caterpillar Best Performer Award in 2013, 2014, 2015 & 2016.

Mantrac –Egypt (CATERPILLAR’s Dealer) April 2005- October 2010

(Senior Field Service Engineer)

Tasks & Responsibilities:

• Working as field service engineer for CAT Gas and diesel engines such as (3116,3126,3200 Series,3300 Series, 3400 Series, 3500 Series, 3600 Series, D- series {397,398,399…}, C- series,

MEUI, EUI, HEUI, ACERT Systems, Gas engine), OLYMPIAN generators, PERKINS engines.

• Carrying out Overhauling Operations of CATERPILLAR Generators & Engines at

Customers' Sites.

• Carrying out Preventive Maintenance for MANTRAC's C.S.A. (Customer Service

Agreements).

• Accomplishing top end & major overhauling operations of CAT G3516 Generators for

American University in Cairo.

• Preparing Quotations & Parts lists used in Overhauling & Maintenance operations.

• Accomplishing overhauling operations of 3406, 3408, & 3412 CAT Marine engines at Nile

cruises.

Egyptian Can Making Co. (ECANCO) March 2004 till April 2005.

Senior maintenance engineer Tasks & Responsibilities: In this period I worked in the company as a senior mechanical maintenance engineer and had the chance to study and work on the following s ystems: -

� Horizontal and vertical presses

� Hydraulics & Pneumatics systems

� Pumps of different types, Compressors, Chillers, vacuum pumps.

� Ventilation system.

� LPG station activities (LPG discharging, operation, and maintenance).

� Spare parts inventory works.

� Ink printing works

� Spraying machines and ovens.

• Lead the maintenance team in day & night shifts to achieve the preventive

maintenance programs, and also to handle the corrective maintenance if required.

• Writing daily and monthly reports for maintenance.

• Running the corrective maintenance tasks and sharing in the preventive maintenance.

• Improving the technical abilities for new technicians, evaluate their technical levels.

Heliopolis Co. For Chemical Industries

August 2002 – January 2004 Maintenance engineer

German Automotive Service (GAS) – Mercedes Benz October 2000 – June 2001 Maintenance engineer

Tasks & Responsibilities:

• Following up with retail and automotive service centers on several functions of introducing the companies’ special products.

• Responsible for a selling the line of spare parts and increasing the scope of clients’ .

• Providing a complete customer technical support.

TRAININGS & COURSEWORK

• Al Shanty Group for Plastic Products Factory May - August 96 - Exposed to PVC pipes production line. - Exposed to Polyethylene bags production line. • Natural Gas Vehicles Company, (NGV) May - August 97 - Exposed to maintenance of natural gas system of cars. • KHALDA petroleum Company May - August 98 - Involved in maintenance of reciprocating pumps. - Involved in maintenance of Caterpillar Diesel Engine. • Al EZZ Steel Mills Company May – August 99 - Exposed to steel bars production line. • Egypt Gas Company May – August 2000 - Introduced to natural gas network.

Special Training : (May 98 –June 98), German Automotive Service (GAS), Mercedes- Benz maintenance center.

- Involved in maintenance of Mercedes-Benz cars and overhaul of car engine.

Mantrac training courses:-

� Introduction to Caterpillar diesel engines and generators.

� Basic engine.

� Basic hydraulic.

� Basic power train.

� Basic electricity.

� Electronic engine, EUI, HEUI, ACERT.

� Safety.

� Common rail fuel system.

� EPG 1 & EPG 2.

� Introduction to marine engines.

� Complete fuel system for GAS and diesel gensets.

� GAS gensets operation and troubleshooting.

� MANCRM.

� Selling skills

� The Selling & Negotiating Intelligence.

� Building the Emotional Intelligence Bridge

� Problem solving and decision making

� KAM ( Key Account Management)

EDUCATION

Bachelor degree of Mechanical Engineering-Power Dept., Higher Technological Institute

(HTI) -Tenth of Ramadan City, August 2000.

- Graduation Project: Control of Fluid Power Systems Hydrostatic transmission.

- B.Sc. Graduation Project Grade: Excellent.

- B.Sc. Year Grade: Very Good.

- B.Sc. General Point Average: Good.

LANGUAGE & COMPUTER SKILLS

• Excellent in English and Arabic( Both Written & Spoken)

• Proficient user of MS Office Applications: Word, Excel, Outlook and PowerPoint.

• Excellent knowledge of CATERPILLAR software SIS, STW, COMPASS, Sales Force PERSONAL DATA Nationality : Egyptian

Marital Status: Married

Children : Two Children.

Military Status: Completed

Date of Birth: August 1978.

REFERENCES FURNISHED UPON REQUEST