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2
Course Content
1. Notification
– Definition
– Notification Type
– Notification Process Flow
2. Create N1 Notification
3. Display Notification
4. Display Notification List
To go directly to a particular section click on the hyperlink
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Notification: Definition
A formal request, to execute task(s) such as repairing, modifying or improving an equipment.
A Notification can also be used to record maintenance activities/history or to manage inspection requests.
What is a Notification?
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Notification: Type
There are 4 types of notification. The Notification type determines the content and the usage of the notification.
N1 Work Request (maintenance or corrective)• To request the execution of works
N2 Inspection Report (Notification created via Meridium)• Work associated with Inspection dept.
N3 Activity Report• To document history or tasks (where no N1 exists)
N4 Notification Other Departmentse.g. Operation department Routines
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DAILY MEETING - Agree Finish Date
Create Notification Accept
Job?
Approve Job
Request
Operations Maintenance Coordinator
Maintenance leader
Planner Scheduling Area Maintenance
Supervisor
Create Work Order
Plan Work Order
Approve Planning
Schedule Daily Jobs
WEEKLY SCHEDULING MEETING
Produce Weekly
Schedule
NO
End Job
Notification and Work Order: Process Flow
Execute Jobs
Record Labour hoursClose Job
This course only deals with the first part of the notification process.
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An N1 notification requires the following mandatory information :
Notification: Create using ZIW21 (N1 Type)
• The Tag number (861G1003B) that is affected.
• Plant (this field will default if the User sets parameter ID IWK to M100).
• Description of the problem – 40 character
• Symptom code which is selected from a predefined list (e.g. ID17 = Leakage, ID23 Over heating...)
• The person who initially detected the problem (SATORP Badge no).
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It is imperative that the correct Functional Location (TAG) is used as this increases the efficiency of the maintenance process and ensures correct history and cost allocation.
Whenever possible we are always looking to capture costs and history at the Tag level to provide accurate data for reliability and cost studies.
A notification should ONLY be created against a 5th level Functional Location.
Essential points when creating notification:
Notification: Create using ZIW21 (N1 Type)
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Transaction ZIW21 is used for the creation of N1 notifications.
Notification: Create using ZIW21 (N1 Type)
Note:In order to make the Plant field default to M100, follow the steps below and set parameter ID IWK to Value M100 . This has to be done only once.
If plant not defaulted standard text will not appear
Plant not defaulted
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Notification: Create using ZIW21 (N1 Type)
Standard text appears
Plant defaulted
Transaction ZiW21
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Enter Tag number
The Tag number can be found adjacent to the equipment or on the P&ID & will be in the format 861-G-1003-B
When manually entering the Tag number in ZiW21, you must remove the “dashes” for example 861G1003B
The greyed out fields do not become editable untilthe Tag field is populated and the enter icon is clicked
Click ‘Enter’ button
Notification: Create using ZIW21 (N1 Type)
The tag field has a search function which can be used if the tag number cannot be found. This search function is covered in another course.
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The Object Information box displays previous notifications/work orders created against the same tag number.
The box shows if the problem was reported on a previous shift and if so, the notification currently under creation is not required and can be exited without saving
If the work was completed, the completion date is displayed.
Last 3 Notifications
Double click to view
Last active work order
Notification: Create using ZIW21 (N1 Type)
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Notification: Create using ZIW21 (N1 Type)
Planner group defaults from
Functional Location
It should not be modified in
ZIW21
Maintain Symptom Text
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Symptom Text should clearly describe the defect or requirement.
Symptom Text is limited to 40 characters. This text appears in all notification list reports so should be as meaningful as possible.
The table shows examples of good & bad Symptom Text
Additional information relating to the work request can be added in the “Details” field.
Notification: Create using ZIW21 (N1 Type)
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Click to view Symptom
codes
The symptom code is a catalogue of ISO damage codes. The symptom code CAN ONLY be selected from the drop down, it MUST NOT be typed directly into the field.
Select the code which best
describes the problem
Notification: Create using ZIW21 (N1 Type)
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More Details – This is a free text box
with unlimited characters
SATORP Badge # of the person who initially
detected the problem
Notification: Create using ZIW21 (N1 Type)
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The notification creator DOES NOT enter the priority code on an N1 Notification.
Operation Maintenance Coordinator and Maintenance Leader assign the Priority code in the notification during the daily meeting.
>>Creator Never sets the PRIORITY <<
Notification: Create using ZIW21 (N1 Type)
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Notification: Create using ZIW21 (N1 Type)
Save. The system automatically assigns a notification number
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Notification: DisplayUse transaction iW23 to display a Notification.
Enter Notification Number
Detail of problem provided while creating the notification using transaction ZiW21
Symptom code provided while creating the notification using transaction ZiW21
Functional Location populated based on Tag Number entered while creating the
notification using transaction ZiW21
Symptom text provided while
creating the notification using
transaction ZiW21
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Notification: Display
Click to go back to Display Notification Initial Screen
Planner Group and Main Work Center fields will be inherited from Technical
Object
Badge # provided while creating the notification using
transaction ZiW21
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The notification search screen contains many fields so creating a search that will return the required results is very complex.
To help, a comprehensive set of searches have been created/ saved and these should meet all your search requirements.
These saved searches are called variants and can be retrieved by clicking on the Get Variant Icon.
Notification: List Display
Transaction ZiW28/ZiW29
Get Variant
ZIW28/29 have an identical set of variants. There is a separate detailed training presentation covering these transactions.
ZIW28 and ZIW29 have identical search/display screens and also have the same functionality. The only difference is that ZIW28 allows you to make changes to a notification, and ZIW29 only allows you to display it
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Notification: List Display
Execute
Maintain search value
A8 corresponds to Area 8
Choose the Variant as per the
requirementChoose
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Notification: List Display
Transaction ZiW29
Execute
After the variant has been selected ( e.g.: ‘AA-A8-100’ – Display newly created N1 notifications for A8) the associated search parameters will be automatically passed to the selection screen.
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The Notification list is displayed based on the selection criteria. To view the details of Notification(s), select the row(s) and click on “Notification” button.
Notification: List Display
Click to go back to Display follow up
Notifications screen