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Module objectives

1 Understand the role of delivering a learning experience.

2 Select and brief appropriate people.

3 Select and manage facilities and resources.

4 Manage the learning process.

5 Manage the staff team.

6 Collect and use appropriate feedback.

Module 32 Delivering a learning experience 1

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Module 32 Delivering a learning experience 2a

DLE/2 Select and brief appropriate peoplePerformance Indicator

Evidence must be provided that:

a. the roles and numbers of staff needed are

identified

b. staff with the required attributes and skills

are selected to meet the needs identified

c. people who are asked to provide support

have a clear understanding of their role.

Underpinning knowledge and understanding

Learners who demonstrate competence should be able to meet the following requirements:

1 List potential sources of support.

2 Explain the purpose of the learning experience and

the role of each staff member in achieving this.

3 Ensure the advantages of recruiting a balanced team,

to include age, experience, role, and personal style

are understood.

Evidence should include: Evidence should include:

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Module 32 Delivering a learning experience 2b

Element reference: DLE/3 Element title: Select and brief appropriate people

Date Evidence No. Description Performance indicator Knowledge and understanding

20/9 1 Memo to Keith

20/9 2 Testimony from Mr Williams

a b c d e f g h 1 3 4 5 6 7 8

2

15/11 3 Staff list for Module 12

Evidence Summary Sheet

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Module 32 Delivering a learning experience 3a

Staff team management model

Course Director Tutor Trainer participants

Initialplanning

Teamrecruitment

Teambuilding

Team managementand maintenance

Personal performanceappraisal

Teamevaluation

Directorreports

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Module 32 Delivering a learning experience 5c

The diamond approach to problem solving

1

Facts

2

Problems

3

Solutions

4

Consequences