MODULE

Group III Athina (Greece) Irena (Slovenia) Jaime (Portugal) Katrin (Iceland) Ksenija (Slovenia) Marko (Slovenia) Mateja (Slovenia) Mustafa (Turkey) Roger (United Kingdom) Tatjana (Slovenia) Tonka (Slovenia) Valentina (Romania) Verica (Bosnia and Herzegovina)

DIFFERENT IS BEAUTIFUL

Target group:

CME – CPD for family physiciansApplicable to all health professionals in PHC

Number of participants: 20 – 30

Duration: 2 days or 4 half days (14 hours)

Organisation

1 plenary room 2 extra rooms speakers and group leaders course material technical equipment advertising

AIM

to raise awareness of diversity in FP

OBJECTIVES

At the end of the course the participants should:

acknowledge that diversity exists in FP acknowledge the importance of respecting

diversity be able to recognize the most common or important

sources of diversity in FP be able to recognize their own set of values, beliefs

and prejudices be able to use communication skills and other

strategies to cope with diversity in FP be sensitive to the effects of diversity on patient

care

Programme

DAY 1- MORNING SESSION

LEARNING ABOUT DIVERSITY

1. 8.30-9.30 Keynote lecture: Recognising diversity

definition diversity among patients and among doctors conflicts in D-Pt relationship effects of diversity on the outcome of Pt care

2. 10.00-13.00 Group work

individual experiences + report on homework video, vignette, role play, case study….

AFTERNOON SESSION

13.00-14.30 Lunch

3. 14.30- 17.00 Group workAWARENESS OF GP/FP ABOUT THEIR OWN VALUES, BELIEFS AND PREJUDICES

exercises, cases, video, vignettes, simulated patients…

grief and mourning choises under budget constraint- priorities terminal care psychiatric Pts “non-compliant” Pts…….

4. Plenary

17.00 – 17.30

debate/report from the WGs

DAY 2 -MORNING SESSION

STRATEGIES TO DEAL WITH DIVERSITY1. 8.30-9.30

Keynote lecture: A PRACTICAL APPROACH TO DIVERSITY

2. 10.00 – 13.00 Group Work

exercises on communication skills and strategies (vignettes, videos):

gender issues VIPs, colleagues, relatives, friends as Pts religious, language problems (refugees) Pts with special needs sexual orientation…

AFTERNOON SESSION

3. Plenary14.30 Introduction to field work

4. 15.00-16.30 Home visits – field work: ethnic, religious… diversity Pts with special needs need for interpreter people living in institutions : elderly, nuns,

prisoners….

5. Plenary

16.30- share learning of field work reviewing the course

Assessment

of the course

evaluation form- questionnaire :

What will I do differently? How do I feel after home visit? What will I do /not do, from now on? I will (not) know how to deal with colleagues

who do not accept diversity

Location

Thank you for your attention!