Module 4Operations

2 Aboriginal Banking

Location

> High traffic area (cars and people)

> Trendy Location (image)

> Easy access and parking (client access)

> Within budget (cash flow)

> Zoning specific to business (manufacturing, industrial)

> Location unimportant (internet business, little or no client contact, etc.)

What is important to your business when it comes to location?

Think about your priorities for your location.

3 Aboriginal Banking

Equipment

> What equipment do you need to manufacture/provide your product or service?

> What administration equipment do you need for your work place? I.e. Desk, computer, telephone, printer, pens, paper, etc.

> How much will it all cost?– Refer to the module for an example.

4 Aboriginal Banking

Labour

> Who will hire the contactors to do your outsourcing?

> Who will hire your support staff?

> What are the job title(s) and job descriptions of your staff?

> What salary will you pay? What benefits will you offer?

> What qualifications do employees need to do the job?

5 Aboriginal Banking

Manufacturing or Service Process

> Service Process Questions: (Services)

> What is your service process from having the skills to servicing a customer’s wants/needs?– Ex. You are a hairstylist, how

will you deliver your service to a person who wants a new haircut?

> Manufacturing Process Questions: (Products)

> What is your manufacturing process from raw material to a product in the customer’s hand?– Ex. Where do you get your

materials? How do you create your products? How will you distribute your products?

What are your day-to-day activities?

Brainstorm with your team! This is a vital piece to your business plan.

6 Aboriginal Banking

Inventory and Suppliers

> How much inventory should be purchased?

> Where are you going to store it?

> How will you purchase new inventory to keep your business stocked?

> How many suppliers should you have?

> What price terms?

Recommended Video:http://www.youtube.com/watch?v=0Jd34WCmBMM

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