6th PKelly Bauer

What is the 6th P?

By now, you should have experienced a range of 6th Ps.

In this module, the 6th P demonstrates a way of thinking, not necessarily a correct answer.

What syllabus points are we covering?

OHS

Personell Issues

Sociological Issues

What was the problem?

"Vinyl Designs" is experiencing a downturn in sales. A number of employees have recently left, and the business has a large turnover of staff, and new employees seem to just have no idea what they are doing. A number of accidents happen within the workplace, and roles are poorly defined, so assistants keep on doing the jobs of the managers and supervisors, while managers and supervisors get the great job of sitting back and doing nothing. People are starting to whinge that it's not a nice place to work are feeling mistreated, and are voting with their feet.

What do you need to consider?

downturn in sales

number of employees have recently left

large turnover of staff

new employees seem to just have no idea what they are doing.

number of accidents happen within the workplace

roles are poorly defined

People arenot feelingVALUED

A possible solution

Sometimes, rebranding works.

St Pauls

But if you don’t change...

The workplace culture, then nothing changes, you just get a new logo, new uniform, new building, with the same old problems.

You need to make people feel valued

How do you do that?

Here, it’s easy. The Marist Charism means that all are cared for and valued.

What about those places where the intention of the business is to make money, not to be concerned with people?

Ultimately, the happier that people

are at work, the more productive they are, and the better work

they do.

This makes us more money

We like that.

So, what do people need to be happy?

Feel safe and secure in their environment

Feel valued in terms of their work (pay and conditions)

Feel like they are making a difference.

How do these link to our problem?

Feel safe and secure in their environment

Feel valued in terms of their work (pay and conditions)

Feel like they are making a difference.

downturn in sales

number of employees have recently left

large turnover of staff

new employees seem to just have no idea what they are doing.

number of accidents happen within the workplace

roles are poorly defined

OHS is important

From a caring perspective, everyone should be valued to the point that you would care if they were hurt within the workplace.

From a $ perspective people being hurt means more time off for people (paid), you have to replace the person (and pay) or other workers have to take the extra work, and generally level of quality goes down.

The more overworked people are, the more likely that they too will be

injured.

So, how do we fix a workplace where

people are injured all the time?

Firstly, a risk assessment

Where are accidents occuring?

What are the risks?

What can be done to reduce or negate the risk.

Then, make a plan and enact it.

Your plan may involve:

Placing appropriate signage

Educating workers on safe working practices and materials handling

Ensuring that PPE and First aid requirements are enacted.

Communicate to people

What are you changing

Why are you changing it?

Impact

A business’ POOR implementation of OHS

More accidentsPeople feeling unsafePoor reputationGreater workload for remaining staff

Poor quality controlPoor production quantity

Downturn in sales

Societal Factors

Business exist because people need stuff.

They pay people’s bills (wages)

Provide important services

People don’t get paid, or can’t get what they need, this causes stress

Stress causes problems in the home

This can cause problems in work quality

May put your job at risk

How can you help this?

Some businesses offer counselling (Psychological, budgeting etc)

But, workplace culture is known to have the biggest effect on reducing (or increasing)

stress within the workplace

However, a certain amount of stress

within a workplace is important.

Do you want your workers to act like

this?

Workplace culture has a huge effect on people’s happiness,

work ethic and production quality

Think of how you work differently in

different classes....this is the classroom culture

You change workplace culture

with small changes....

Because people don’t like change

You need to identify the things that need changing.

Identify those things that are easy to change and that people won’t mind

Change them

Personell IssuesOften, there are real and tangible reasons for people not being valued.

Perhaps they are not paid a decent wage for what they do, or their conditions are poor.

Often, it is because their roles are poorly defined, and they often get asked to do things that aren’t their job, and they’re not getting paid for.

In this case, role descriptions need to

be rewritten. This should be negotiated....

Because when people feel like they have a

say in something, they are more likely to accept decisions

Even if it’s not what they want.

In addition to knowing what they have to do, people

like to know what’s going on.

Communication levels need to be reconstructed.

Email, noticeboard, newsletter, meetings, briefings

Induction Training plays a big part

Basically, the whole solution comes down to valuing people and

their needs.

downturn in sales

number of employees have recently left

large turnover of staff

new employees seem to just have no idea what they are doing.

number of accidents happen within the workplace

roles are poorly defined

Effects

Causes

So, if we look back on our problem....