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2
LEARNING
UNIT:
259477
Demonstrate knowledge of
concepts, terminology and ethics
applicable to archives and
records management
CREDITS:
04
NQF LEVEL:
04
Module 06- Administer routine Records and Archives
support services
LEARNER GUIDE
64
06
9
Fu
rth
er E
du
ca
tio
n a
nd
T
ra
in
in
g C
ertific
ate
: A
rch
ive
s a
nd
R
ec
ord
s M
an
ag
em
ent
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able of
SECTION A: PROGRAMME/MODULE INFORMATION
1. Introduction
2. Module Introduction
3. Purpose of the Module
4. Duration & Notional Hour Grid
5. Programme delivery structure
SECTION B: LEARNING MAP
1. Purpose
2. Specific Outcomes
3. Learner Support Pack
4. Formative Assessment
5. Summative assessment
6. Module:
SECTION C: SELF-REFLECTION
Addendums: Templates
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Table of Contents
SECTION A: PROGRAMME/MODULE INFORMATION ............................... 9
NOTES TO THE LEARN ........................................................................... 12
Learner Guide Introduction .............................................................................................................. 12
SECTION B: LEARNING MAP .................................................................. 13
Purpose ............................................................................................................................ 13
Recognition of Prior Learning (RPL) .................................................................................................. 13
Range of Learning ............................................................................................................................. 14
Learner Support Pack ....................................................................................................................... 14
Responsibility ................................................................................................................................... 14
Learner Support ................................................................................................................................ 15
Assessment ....................................................................................................................................... 16
SECTION D: LEARNING MAP ................................................................. 19
Critical Cross Field Outcomes .......................................................................................................... 20
SPECIFIC OUTCOME:1 DEMONSTRATE AN UNDERSTANDING OF THE CODE OF
ETHICS FOR ARCHIVES AND RECORDS MANAGEMENT. .............................. 21
The ethical and legal responsibilities to preserve, to protect and to maintain the integrity of the information contained in the records are determined in order to establish standards of practice, administration and professional conduct. (SO 1, AC 1) ................................................................................................... 21
The moral obligations to safeguard records against alteration, theft or destruction are identified in order to articulate the professional responsibilities, duties and conduct of archivists and records managers. (SO 1, AC 2) ................................................................................................................................................. 21
The code of conduct towards users/clients is analysed in terms of the principles of fairness to ensure that there is no discrimination or preferential treatment. (SO 1, AC 3) ....................................................... 21
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The ethical responsibilities towards employers, depositors and donors are identified and explained in the context of archives and record management. (SO 1, AC 4) ............................................................... 21
An explanation is given of the concepts of trust, confidentiality and privacy within records and archives. (SO 1, AC 5) ...................................................................................................................................... 21
1.1THE ETHICAL AND LEGAL RESPONSIBILITIES TO PRESERVE, TO
PROTECT AND TO MAINTAIN THE INTEGRITY OF THE INFORMATION
CONTAINED IN THE RECORDS ARE DETERMINED IN ORDER TO ESTABLISH
STANDARDS OF PRACTICE, ADMINISTRATION AND PROFESSIONAL
CONDUCT. (SO 1, AC 1) ......................................................................... 22
PROFESSIONAL ETHICS ......................................................................... 22
1.2THE MORAL OBLIGATIONS TO SAFEGUARD RECORDS AGAINST ALTERATION, THEFT OR DESTRUCTION ARE IDENTIFIED IN ORDER TO ARTICULATE THE PROFESSIONAL RESPONSIBILITIES, DUTIES AND CONDUCT OF ARCHIVISTS AND RECORDS MANAGERS. (SO 1, AC 2) ........................... 24
1.3THE CODE OF CONDUCT TOWARDS USERS/CLIENTS IS ANALYSED IN TERMS OF THE PRINCIPLES OF FAIRNESS TO ENSURE THAT THERE IS NO DISCRIMINATION OR PREFERENTIAL TREATMENT. (SO 1, AC 3) ................... 27
FORMATIVE ASSESSMENT ...................................................................... 30
Role play ........................................................................................................................................... 30
Activity: 01 ......................................................................................................................................... 30
What is the ethical and legal responsibilities to preserve, to protect and to maintain the integrity of the information contained in the records are determined in order to establish standards of practice, administration and professional conduct? (SO 1, AC 1) ..................................................................... 30
Project ............................................................................................................................................... 31
Group Activity: 02............................................................................................................................... 31
Which moral obligations to safeguard records against alteration, theft or destruction? (SO 1, AC 2) .. 31
Research PROJECT ............................................................................................................ 32
Activity: 03 ......................................................................................................................................... 32
Which code of conduct towards users/clients is analysed in terms of the principles of fairness to ensure that there is no discrimination or preferential treatment? (SO 1, AC 3) ............................................... 32
SUMMATIVE ASSESSMENT ...................................................................... 33
Simulation .......................................................................................................................................... 33
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ACTIVITY1 ........................................................................................................................................ 33
Explain the ethical responsibilities towards employers. (SO 1, AC 4) ................................................. 33
Take some time to reflect on what you have learnt in this module and assess your knowledge against the following pointers. Write down your answers. Should you not be able to complete each of these statements, go back to your notes and check on your understanding? You can also discuss the answers with a colleague. ................................................................................................................................ 34
SPECIFIC OUTCOME:2 EXPLAIN AND DEFINE THE CONCEPTS OF RECORDS MANAGEMENT. ...................................................................................... 35
A definition of the term records is given in terms of international standards and definitions. (SO 2, AC 1) .......................................................................................................................................................... 35
The processes involved with records management procedures are described in order to facilitate records management. (SO 2, AC 2) ............................................................................................................... 35
Key concepts of records management are described in terms of the tools to perform records management duties. (SO 2, AC 3) .......................................................................................................................... 35
The principles of records management are defined in accordance with an international glossary. (SO 2, AC 4) ................................................................................................................................................. 35
The critical elements of records in terms of management terminology are identified and described and provide information on the underlying factors and principles involved with records management. (SO 2, AC 5) ....................................................................................................................................................... 35
2.1A DEFINITION OF THE TERM RECORDS IS GIVEN IN TERMS OF INTERNATIONAL STANDARDS AND DEFINITIONS. (SO 2, AC 1) ..................... 36
2.2THE PROCESSES INVOLVED WITH RECORDS MANAGEMENT PROCEDURES ARE DESCRIBED IN ORDER TO FACILITATE RECORDS MANAGEMENT. (SO 2, AC 2) .................................................................................................... 38
THE ARCHIVAL INSTITUTION AS PART OF THE RECORDS AND ARCHIVES INSTITUTION ......................................................................................... 38
Relationship of the Archival Repositories to Other Institutions .................................................... 41
2.3KEY CONCEPTS OF RECORDS MANAGEMENT ARE DESCRIBED IN TERMS OF THE TOOLS TO PERFORM RECORDS MANAGEMENT DUTIES. (SO 2, AC 3) .... 41
2.4THE PRINCIPLES OF RECORDS MANAGEMENT ARE DEFINED IN ACCORDANCE WITH AN INTERNATIONAL GLOSSARY. (SO 2, AC 4) .............. 43
DEVELOPING AN ARCHIVES POLICY ......................................................... 43
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2.5THE CRITICAL ELEMENTS OF RECORDS IN TERMS OF MANAGEMENT TERMINOLOGY ARE IDENTIFIED AND DESCRIBED AND PROVIDE INFORMATION ON THE UNDERLYING FACTORS AND PRINCIPLES INVOLVED WITH RECORDS MANAGEMENT. (SO 2, AC 5) .................................................................... 44
RESPONSIBILITIES UNDER THE LAW ........................................................ 44
FORMATIVE ASSESSMENT ...................................................................... 46
Role play ........................................................................................................................................... 46
Activity: 04 ......................................................................................................................................... 46
What is a definition of the term records is given? (SO 2, AC 1) ........................................................... 46
Project ............................................................................................................................................... 47
Group Activity: 05............................................................................................................................... 47
Which are processes involved with records management? (SO 2, AC 2) ............................................ 47
Research PROJECT ............................................................................................................ 48
Activity: 06 ......................................................................................................................................... 48
Which key concepts of records management? (SO 2, AC 3) ............................................................... 48
SUMMATIVE ASSESSMENT ...................................................................... 49
Simulation .......................................................................................................................................... 49
ACTIVITY 02 ..................................................................................................................................... 49
Which principles of records management? (SO 2, AC 4) .................................................................... 49
Take some time to reflect on what you have learnt in this module and assess your knowledge against the following pointers. Write down your answers. Should you not be able to complete each of these statements, go back to your notes and check on your understanding? You can also discuss the answers with a colleague. ................................................................................................................................ 50
SPECIFIC OUTCOME:3 EXPLAIN AND DEFINE THE KEY CONCEPTS OF ARCHIVAL MANAGEMENT. ...................................................................... 51
A definition of the term archives is given in terms of international standards and definitions. (SO 3, AC 1) .......................................................................................................................................................... 51
The impact of cultural, historical and societal events is explained in terms of the creation and permanent preservation of records. (SO 3, AC 2) ................................................................................................ 51
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An explanation is given of the development of archival institutions in terms of their origins. (SO 3, AC 3) .......................................................................................................................................................... 51
The principles of archival management are defined in accordance with international standards. (SO 3, AC 4) ....................................................................................................................................................... 51
The process of evaluating records for archival preservation is explained in terms of criteria against which the records are measured. (SO 3, AC 5) ........................................................................................... 51
The main functions of the archives are explained in terms of their selection, preservation and availability. (SO 3, AC 6) ...................................................................................................................................... 51
3.1A DEFINITION OF THE TERM ARCHIVES IS GIVEN IN TERMS OF INTERNATIONAL STANDARDS AND DEFINITIONS. (SO 3, AC 1) ..................... 52
The Life Cycle .................................................................................................................................... 52
Archives ............................................................................................................................................. 52
Public Records ................................................................................................................................... 52
Parastatal Bodies ............................................................................................................................... 53
Other Terms ...................................................................................................................................... 53
3.2THE IMPACT OF CULTURAL, HISTORICAL AND SOCIETAL EVENTS IS EXPLAINED IN TERMS OF THE CREATION AND PERMANENT PRESERVATION OF RECORDS. (SO 3, AC 2) .......................................................................... 54
3.3AN EXPLANATION IS GIVEN OF THE DEVELOPMENT OF ARCHIVAL INSTITUTIONS IN TERMS OF THEIR ORIGINS. (SO 3, AC 3) ........................... 55
Heads of Public Offices ...................................................................................................................... 55
The Director ....................................................................................................................................... 56
3.4THE PRINCIPLES OF ARCHIVAL MANAGEMENT ARE DEFINED IN ACCORDANCE WITH INTERNATIONAL STANDARDS. (SO 3, AC 4) ................. 57
The Director ....................................................................................................................................... 58
Heads of Public Offices ...................................................................................................................... 58
Mandatory Duties of the Director ........................................................................................................ 59
Permissive Duties of the Director ....................................................................................................... 59
FORMATIVE ASSESSMENT ...................................................................... 61
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Role play ........................................................................................................................................... 61
Activity: 07 ......................................................................................................................................... 61
Which term archives is given in terms of international standards and definitions? (SO 3, AC 1) ......... 61
Project ............................................................................................................................................... 62
Group Activity: 08............................................................................................................................... 62
Explain the impact of cultural, historical and societal events. (SO 3, AC 2) ........................................ 62
Research PROJECT ............................................................................................................ 63
Activity: 09 ......................................................................................................................................... 63
Explain the development of archival institutions in terms of their origins. (SO 3, AC 3) ....................... 63
SUMMATIVE ASSESSMENT ...................................................................... 64
Simulation .......................................................................................................................................... 64
ACTIVITY 03 ..................................................................................................................................... 64
Which principles of archival management? (SO 3, AC 4) ................................................................... 64
Take some time to reflect on what you have learnt in this module and assess your knowledge against the following pointers. Write down your answers. Should you not be able to complete each of these statements, go back to your notes and check on your understanding? You can also discuss the answers with a colleague. ................................................................................................................................ 65
REFERENCES ........................................................................................ 66
SECTION C: SELF REFLECTION .............................................................. 67
SELF-ASSESSMENT ................................................................................ 69
LEARNER EVALUATION FORM ............................................................... 70
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SECTION A: PROGRAMME/MODULE INFORMATION
1. Introduction
The learning experiences are designed to enable the learners to master the learning
content at the appropriate level.
The Learner Pack for this module contains the following documents/prescribed books:
Learner Orientation Guide
Learner Guide
Prescribed Material
Portfolio of Evidence
Logbook
2.Module Introduction
The module introduction with the facilitator will cover:
Overview of the module, including tasks and activities - expectations
Timetable
The Learner Guide
The Learner Portfolio of Evidence
Assessment: The importance of completing all tasks in the PoE; the neat and orderly
submission of evidence in the PoE; all forms completed and signed
Exit leaning outcomes Component
The Summative Assessment
Programme Assessment timetable schedule
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3. Purpose of the Module
UNIT STANDARD NUMBER:
259477 Demonstrate knowledge of
concepts, terminology and ethics applicable
to archives and records management
LEVEL ON THE NQF:
04
CREDITS:
04
FIELD:
Field 04 - Communication Studies and
Language
Sub Field:
Communication Studies
PURPOSE:
Demonstrating an understanding of the code of ethics for archives and records management.
Explaining and defining the concepts of records management.
Explaining and defining the key concepts of
archival management.
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3RD Semester
Quadmester system divides the academic year into four terms, up to 12 weeks each, and generally
counts the summer as one of the terms.
Pro
po
sed
Ro
ll Ou
t Stra
teg
y
Cre
dits
To
tal n
otio
na
l ho
urs
Th
eo
ry (6
0%
) Ho
urs
Pra
ctic
al’s
(30%
)Ho
urs
Gro
up
wo
rk/C
olla
bo
ratio
n
(10%
)Ho
urs
To
tal c
on
tact s
es
sio
ns
(40%
)
Ho
urs
Wo
rk in
teg
rate
d(1
0%
) learn
ing
H
ou
rs
Po
rtfolio
of e
vid
en
ce (6
5%
)
Ho
urs
Stu
dy
rese
arc
h (2
5%
) Ho
urs
To
tal P
rac
tical S
ess
ion
(65%
) H
ou
rs
As
se
ss
me
nt (5
%) H
ou
rs
De
mo
nstra
te k
now
ledg
e o
f co
nce
pts
,
term
inolo
gy a
nd
eth
ics a
pplic
able
to
arc
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es a
nd re
cord
s m
an
ag
em
ent
04
40
16
28
36
24
36
14
30
14
38
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Notes to the Learn
Learner Guide Introduction
Dear Learner,
Welcome to this Learning Programme. We trust that this Learning
Programme will be of great value to you during your studies and in your
future career.
To succeed in anything in life requires a lot of hard work.
It will be expected of you to work through this study guide with a great
deal of attention. It provides you with information on how to work
through the material, details exactly what will be expected of you and
what objectives you need to achieve during the study of this Learning
Programme. You will have to:
Complete your assignments with dedication and submit them in time.
Complete the self study sections for your own benefit. The self
study sections provide you with the opportunity to practice what you
have learnt.
Act as adult learners.
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SECTION B: LEARNING MAP
Recognition of Prior Learning
(RPL)
RPL is a way of recognising what you already know and can do. You
can receive recognition of existing competency regardless of where,
how and when it was acquired.
For RPL assessment, you need to submit evidence of a skill or
experience. This can be done by compiling a portfolio, being
interviewed, giving a practical demonstration, completing a project, or
by writing a formal ‘test’.
Purpose The purpose of this unit standard is to facilitate learning and to ensure
that learners are able to cope with learning in the context of
learnerships, skills programmes and other learning programmes. Many
adult learners in the FET band have not been in a learning situation for
a long time, and need learning and study strategies and skills to enable
successful progression. Learners competent at this level will be able to
deal with learning materials, to access and use useful resources, to
seek clarification and help when necessary, and apply a range of
learning strategies. They do this with an understanding of the features
and processes of the workplaces and occupations to which their
learning programmes refer.
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Range of Learning
This describes the situation and circumstance in which competence
must be demonstrated and the parameters in which the learner
operates.
Learner Support Pack
Every learner will receive at least the following resources during this
Learning Programme:
Learner Guide.
Learner Workbook.
The learner workbook must be used in conjunction with this learner
guide for developmental and formative assessment activities.
Responsibility The responsibility of learning rests with you, so . . .
Be proactive and ask questions.
Seek assistance and help from your facilitator, if required.
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Learner Support
Please remember that as the programme is outcomes based – this
implies the following:
a) You are responsible for your own learning. Make sure you
manage your study, research and portfolio time responsibly.
b) Learning activities are learner driven. Make sure you use the
learner guide and workbook in the manner intended, and are
familiar with the portfolio guide requirements.
c) The facilitator is there to reasonably assist you during contact,
practical and workplace time of this programme – make sure
that you have his/her contact details.
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Assessment
How will I be prepared for assessment?
During the programme developmental activities will be conducted to
assist you in preparing for final assessment. For your own benefit,
make sure that you participate fully in all the developmental and
formative assessment activities!
What will I finally be required to do for assessment?
Final assessment will be conducted on the following submission of
evidence:
Knowledge questionnaire.
Portfolio of evidence.
Structured interview.
What will be assessed in the above?
All assessments are conducted strictly in accordance with the unit
standard requirements. Assessment is a way of measuring what you
know and are able to do. When you have learnt something, you should
be able to apply what you have learnt. You may be assessed when you
are sure that you are ready to be assessed. If you do not achieve the
standard the first time, you can be coached or trained further and then
be assessed again later. You will be assessed in a number of ways and
at regular intervals. You will also sit a formal examination at the end of
your studies.
When do I start preparing for assessment?
Right from the start – make sure you are familiar with the assessment
guide/portfolio guide, and start preparing and collecting evidence from
the onset of the programme.
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Formative Assessment
In order to gain credits for this programme you will need to show an assessor that you are
competent in the unit standard. The activities in this programme are designed not only to
bring about your competence but also to prove that you have mastered competence. You
are required to create a file called your portfolio of evidence (POE) to show your assessor
that you have mastered the outcomes of the unit standard. Where you see the POE icon,
you must remove the worksheet from your learner guide and place it in your POE.
Summative assessment
Not all the specific outcomes will be formatively assessed during the programme or in the
workplace. The objective is to create independent and self-sufficient learners. This means
that you will also be required to do independent research and assignments outside the
training room. This work will also need to be presented in your POE. Your assessor and you
will conduct a pre assessment meeting to discuss the assessment process and how you will
collect evidence of your competence. When you are ready, you will advise your assessor that
you are ready for the assessment. The summative assessment activities are indicated at the
end of the learning guide. If your summative assessment is conducted using observation,
role plays or verbal assessment, place a signed copy of the checklists, once completed by the
assessor/assessment panel, in your POE.
ICONS
Icons Type of assessment Description
Formative knowledge
assessment:
This comprises of questions
to assess your knowledge.
You must obtain at least
80% in each assessment
criterion.
Self-reflexive assessment You will be required to
answer a few reflexive
questions.
Teamwork Self-Assessment
Form
After you completed this
course, you will be required
to assess your own
behaviour regarding team
work.
Work place experience After you completed this
course, you will be required
to assess your own
behaviour regarding work
experience.
Project research After you completed this
course, you will be required
to assess your own
behaviour regarding
reseach.
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SECTION D: LEARNING MAP
Learning unit Reference Hours
Demonstrate an
understanding of the code of
ethics for archives and
records management.
SO: 01
Explain and define the
concepts of records
management.
SO: 02
Explain and define the key
concepts of archival
management.
SO: 03
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Competencies
Critical Cross Field Outcomes
Demonstrating an understanding of the code of ethics for archives and records management.
Explaining and defining the concepts of records management.
Explaining and defining the key concepts of archival management
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SPECIFIC OUTCOME:1 Demonstrate an understanding of the
code of ethics for archives and records management.
Learning Outcomes
On completion of this section you will be able to: Demonstrate
an understanding of the code of ethics for archives and records
management.
Assessment Criteria
The ethical and legal responsibilities to preserve, to protect and to maintain the integrity of the information contained in the records are determined in order to establish standards of practice, administration and professional conduct. (SO 1, AC 1)
The moral obligations to safeguard records against alteration, theft or destruction are identified in order to articulate the professional responsibilities, duties and conduct of archivists and records managers. (SO 1, AC 2)
The code of conduct towards users/clients is analysed in terms of the principles of fairness to ensure that there is no discrimination or preferential treatment. (SO 1, AC 3)
The ethical responsibilities towards employers, depositors and donors are identified and explained in the context of archives and record management. (SO 1, AC 4)
An explanation is given of the concepts of trust, confidentiality and privacy within records and archives. (SO 1, AC 5)
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1.1The ethical and legal responsibilities to preserve, to
protect and to maintain the integrity of the information
contained in the records are determined in order to
establish standards of practice, administration and
professional conduct. (SO 1, AC 1)
Professional Ethics
The professional staff of the archival institution are archivists: that is, they belong to a
professional group with an international identity and with an internationally recognised code
of ethics.
Regardless of the scope of his or her responsibilities, the records manager or archivist in
the public sector has an obligation to serve the public. Good information management is
essential in a knowledge-based society. A public servant, records manager or archivist has
a public obligation to conduct his or her job to the best of his or her abilities. Accountability,
ethics, stewardship and commitment are essential qualities in a public servant. It is hoped
that these qualities are found in archivists working in the private sector as well.
Archivists should individually and as a group subscribe to the code of ethics promulgated by
the International Council on Archives, as well as to any similar code adopted by the
appropriate professional body in their country or region.
Following are the key principles found in many codes of ethics adopted by records and
archives professionals around the world.
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Records professionals manage, appraise, select, acquire, preserve and make available
for use records and archives, ensuring their intellectual integrity and physical protection,
for the benefit of users both in the present and future.
Records professionals perform their tasks without discrimination on the basis of race,
colour, religion, sex, age or national or ethnic origin.
Records professionals encourage and promote the greatest possible use of the records
in their care, giving due attention to confidentiality, personal privacy, physical
preservation and legislative or policy requirements.
Records professionals carry out their duties according to accepted records and archives
principles and practices, to the highest standard of conduct.
Records professionals contribute to the advancement of records and archives
knowledge and skills by sharing their knowledge with other professionals and with the
public in general, using their knowledge for the benefit of society as a whole.
The staff of any archival institution are professionals and should be free to participate in the
work of the appropriate professional bodies within the country.
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1.2The moral obligations to safeguard records against alteration, theft or destruction
are identified in order to articulate the professional responsibilities, duties and
conduct of archivists and records managers. (SO 1, AC 2)
PROBLEM AREAS IN IMPLEMENTING RECORDKEEPING REQUIREMENTS
In addressing recordkeeping requirements, there are several problem areas that require
particular attention. Agency program officials and records managers should determine
when the following materials are needed for adequate and proper (i.e., complete and
accurate) documentation. Major problem areas include the following:
Documentation of policy and decision making accomplished orally or electronically.
In most agencies, policies, decisions, and commitments are frequently made in meetings,
over the telephone, or by electronic mail or facsimile transmission. To ensure that such
policies and decisions are adequately documented, agencies should establish procedures
that require personnel at all levels to document conversations and meetings dealing with
significant program business by preparing a dated and signed memorandum or form
identifying the participants and summarizing the conversation or meeting. All personnel
should ensure that records of policy and decision making made or received through
electronic mail and facsimile are retained in appropriate recordkeeping systems.
Documentation of formal meetings.
Meetings of formal bodies such as boards, commissions, advisory groups, committees, and
task forces, as well as high-level staff meetings at which agency business is transacted or
discussed, should be properly documented. At a minimum, documentation in a meeting file
should include the names and organizational titles of participants, an agenda, a list of
materials distributed to participants, a summary of discussion of significant policy or
procedural matters, decisions reached and actions decided upon, actions to be taken
following adjournment, and assignments of responsibility. If the meeting is taped and a
transcription subsequently made and filed, all speakers should be identified on the
transcript.
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Drafts and working files.
Although records of Federal agencies usually contain high-level policies and decisions,
policy formulation and execution may be poorly documented. Support documents such as
drafts and working files for reports, special studies, memorandums, and correspondence
that support major program policy development may not be incorporated into office files.
These support documents may be needed to fully understand the alternatives and options
considered for high-level program initiatives, and the basis for deciding on a course of
action. Some drafts contain unique information in substantive annotations or comments
added during circulation for comment or approval. Agencies should maintain such drafts,
with the file copy of the final document, if any, when the drafts relate to formulation and
execution of high-level policies, decisions, actions, or responsibilities.
In addition to drafts, working files and background materials may be needed to adequately
document agency activities. Agencies should evaluate the documentation practices of
senior officials and staff, engineers, scientists, and other professionals and specialists,
particularly those who manage unique agency programs and major contracts, and provide
guidance for ensuring adequate documentation. Special attention should be given to
notebooks, notes, calculations, and other background materials that may contain
information needed to supplement formal records. Drafts and working papers or files that
propose and evaluate options or alternatives and their implications in the development of
high-level policies and decisions or that document findings or support recommendations
should be preserved.
Background materials or drafts that are records according to agency recordkeeping
guidelines should be maintained in agency recordkeeping systems. Senior officials or their
staff members should not keep such Federal records as personal papers. (See "personal
pa- pers/files" below.) Drafts and working papers or files that relate to routine program or
administrative operations or that contain only corrections or editorial or stylistic changes
may be disposed of as no record materials.
Electronic information systems.
Documentary materials in electronic form include records, no record materials, and
personal files. Electronic information systems present special problems because of the
diversity of the materials in the system, the fragility of the media, the potential for technical
obsolescence, and the decentralized control over the materials in office automation
applications. Agencies must ensure that electronically- generated records are identified and
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that the systems used to store the records comply with recordkeeping requirements.
Electronic recordkeeping systems must be designed to ensure the security and integrity of
records, preservation of records for the time they are needed, and migration of data to other
agency systems or subsequent systems. If record messages that are made or received
through electronic mail do not show the complete names of senders, addressees, and the
date of transmission, users should also take reasonable steps to preserve the mail
envelope information sheet, distribution list, or other screen that contains any of that
information that is not on the message itself. In addition, receipts should be maintained if
needed for recordkeeping purposes. (See Appendix B.) Contractor records.
The term "contractor records" is frequently applied to paper, audiovisual, and electronic
records and data created or received from or maintained by contractors for Federal
agencies. Contractors performing agency functions create records essential for effective
management and for accurate and complete documentation of these functions.
Unless contract provisions explicitly define the documentation to be provided to the agency,
contractors are likely to treat needed documentation as private property. Agencies should
ensure that contract provisions require the submission of program and administrative
documentation needed by the agency, including back- ground data and technical
documentation. Contracts should also specify which records need to be kept by the
contractor for audit or other administrative purposes, and the length of time they are to be
maintained.
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1.3The code of conduct towards users/clients is analysed in terms of the principles
of fairness to ensure that there is no discrimination or preferential treatment. (SO 1,
AC 3)
Word Processing
When an agency determines that its needs would best be served with maintenance of these
records in a paper recordkeeping system, the creator of a word processing document
should complete these tasks:
Identify the record status of drafts and other background materials, and print those that are
records.
Generate or ensure that the support staff generates appropriate file copies of final
documents.
Ensure that the final documents and official file copies show the date, approval of the
signer, and file classification.
Ensure that any necessary drafts and related materials are attached to the official file copy.
Ensure that the file copies of the final document (if the end-user produces one) are placed
in a file box or other designated place for such items to be filed.
When an agency determines that its needs would best be served with maintenance of these
records in an electronic recordkeeping system, the creator of a word processing document
should follow these procedures:
Identify the record status of drafts and other background materials, and save all versions
that are records.
Electronically associate drafts and other background materials that are records with the
final document, if there is one.
Ensure that the directory in the electronic recordkeeping system where the document will
be maintained is noted on all records.
Transmit an electronic copy of all records to the appropriate directory in the electronic
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recordkeeping system once the document is finalized or when no further action on the
document will be taken.
Spreadsheets
When an agency determines that its needs would best be served with maintenance of
paper files, the creator of a spreadsheet should first identify the record status of the
spreadsheet. Then, for spreadsheets that are Federal records, he or she should determine
whether the formulas for the individual cells need to be documented. When documentation
is required, the spreadsheet creator should perform one of the following tasks:
If the spreadsheet program can include this information on a printed copy, print the
spreadsheet with the formulas.
If the spreadsheet program cannot print the formulas, print the spreadsheet and annotate
the printout.
(When documentation of the formulas is not required, the creator should simply print the
spreadsheet.)
If it is associated with another record, e.g., if it is an enclosure to a memorandum or letter,
an appendix or exhibit to a report, or background material needed for complete
documentation, attach a copy to the related record.
If it is not associated with another record, mark the document as the official file copy, write
the file classification on it, and place it in a file box or other designated place for such items
to be filed.
When an agency maintains electronic recordkeeping systems, the creator of a spreadsheet
should first identify record status and then take one of the following steps:
If it is associated with another record, ensure that an electronic copy is part of the related
record.
If it is not associated with another record, transmit an electronic copy to the appropriate
directory in an electronic recordkeeping system.
Data Base Reports
When an agency determines that its needs would best be served with maintenance of
paper files, the creator of a data base report should first determine whether the report is a
Federal record or a no record working or background document, and print those that are
Federal records.
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If it is associated with another record, e.g., if it is an enclosure to a memorandum or letter,
an appendix, or exhibit to a report, or background material needed for complete
documentation, attach a copy to the related record.
If it is not associated with another record, mark the document as the official file copy, write
the file classification on it, and place it in a file box or other designated place for such items
to be filed
When an agency maintains electronic recordkeeping systems, the creator of a data base
report should first identify record status, then take one of the following steps: If it is
associated with another record, e.g., if it is an enclosure to a memorandum or letter, an
appendix or exhibit to a report, or background material needed for complete documentation,
ensure that an electronic copy is part of the related record. If it is not associated with
another record, transmit an electronic copy to the appropriate directory in an electronic
recordkeeping system.
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Formative assessment
Role play
Activity: 01
Instructions What is the ethical and legal responsibilities to preserve,
to protect and to maintain the integrity of the information
contained in the records are determined in order to
establish standards of practice, administration and
professional conduct? (SO 1, AC 1)
Method individual Activity
Media Method Flipchart
Answers:
CCFO
DEMONSTRATING
Marks 10
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Project
Group Activity: 02
Instructions Which moral obligations to safeguard records against
alteration, theft or destruction? (SO 1, AC 2)
CCFO
COMMUNICATING
Method Group Activity
Answers:
Media Method Flipchart
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Research PROJECT
Activity: 03
Instructions Which code of conduct towards users/clients is analysed
in terms of the principles of fairness to ensure that there
is no discrimination or preferential treatment? (SO 1, AC
3)
CCFO Collecting
Method Group Activity
Media Method Flipchart
Answers
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Summative assessment
Simulation
ACTIVITY1
Instructions Explain the ethical responsibilities towards employers.
(SO 1, AC 4)
CCFO
ORGANISING
Method Group Activity
Media Method Flipchart
Mark 10
Answer:
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Essay
Take some time to reflect on what you have learnt in this module and assess your
knowledge against the following pointers. Write down your answers. Should you not
be able to complete each of these statements, go back to your notes and check on
your understanding? You can also discuss the answers with a colleague.
Demonstrate an understanding of the code of ethics for archives and records management
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SPECIFIC OUTCOME:2 Explain and define the concepts of records management.
Learning Outcomes
On completion of this section you will be able to: Explain and
define the concepts of records management.
Assessment Criteria
A definition of the term records is given in terms of international standards and definitions. (SO 2, AC 1)
The processes involved with records management procedures are described in order to facilitate records management. (SO 2, AC 2)
Key concepts of records management are described in terms of the tools to perform records management duties. (SO 2, AC 3)
The principles of records management are defined in accordance with an international glossary. (SO 2, AC 4)
The critical elements of records in terms of management terminology are identified and described and provide information on the underlying factors and principles involved with records management. (SO 2, AC 5)
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2.1A definition of the term records is given in terms of international standards and
definitions. (SO 2, AC 1)
THE USES OF ARCHIVES
Few records are recognised as having archival value at the point of their creation. The
perceived value and use of the bulk of records change over time. A file created this week
may have great archival value in twenty-five years, but it can be difficult to discern that
value at this early stage in the record’s life.
Furthermore, the value of records differs between the different communities of users. For
the creator or original user, the usefulness of the records is likely to diminish once the
record has fulfilled its initial purpose. Managers and auditors, for example, use records to
assess performance and accountability. To them, the administrative value of records ends
when regulatory requirements have been met. The majority of records will be destroyed
once their business function has ended and there is no further need to retain the evidence
they contain.
Academic communities value records as a source of information to be analysed and
interpreted for research purposes. To many researchers, archival records are seen as
another information resource, like published materials. The context or provenance of
archives, while a vital concern to the archivist, is of lesser importance to the researcher,
who is more concerned with accessing the information in the records and using that
information for his or her own research purposes.
The wider community and the general public recognise the symbolic value inherent in
archives; many people appreciate the vital connection between records and the past.
Archival treasures, such as the original documents that enshrine a country’s independence,
have an immediate appeal, as do documents of intrinsic beauty such as illuminated
charters. Citizens also revere archives associated with great events or persons in history.
Some documents will have an enduring value to the citizen because they enshrine
evidence of his or her legal rights or family history.
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In spite of the different uses to which archives are put, all the different perceived values of
archival materials rest upon a common foundation. In order for a record to provide valuable
research information, its value as evidence and its integrity, authenticity and meaning must
be retained intact. Organisations and individuals can be exposed to business and legal
liability if they neglect essential record-keeping requirements. However, the long-term
consequences of neglect can be even more serious. Unique and irreplaceable evidence of
the past may be lost forever if bodies of records are destroyed without being appraised for
their enduring value or when records are damaged through neglect or mishandling. Equally
damaging is the breakup of organic archival accumulations, with the preservation of only
small unconnected fragments, rather than that portion of records that best represents the
functions and activities of the creating agency.
Record keepers and archivists must be able to prove that the essential characteristics of
records as evidence have been protected and preserved over time. The value of archives
as authoritative evidence depends upon the quality of their custody and care from the time
they were first created and used. The archivist is perfectly placed to understand this
requirement. At any point in their life, whether in the custody of their creators or an archival
institution, records are unusable or valueless if their context and authenticity has not been
safeguarded. Without context and authenticity, the evidence contained in archives cannot
be relied upon or fully understood.
Restoring the order and context of archives is also an important part of the work of
archivists. Inevitably, accidents and mishaps occur, responsibilities change and
organisations evolve. Sometimes records are partially or completely destroyed without
regard to their enduring value. At other times, the original order of records is disturbed,
making it difficult if not impossible to place the records into context. Private papers or the
records of small or defunct organisations may also come to the archivist in a disorderly and
incomplete state. Hence archivists and records professionals must sometimes reconstruct
the past from surviving records and other materials.
In order to ensure that all the needs for evidence – both business and cultural – are met,
archivists and records managers must have the co-operation and support of everyone
interested in using records, including the creators of records, researchers, historians and
society at large.
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2.2The processes involved with records management procedures are described in
order to facilitate records management. (SO 2, AC 2)
The Archival Institution as part of the Records and Archives Institution
The archival institution is one of the essential institutions of a
modern society.
The traditional role of the archival institution is to be the custodian of those records set
aside for permanent preservation. Around the world, much of what has survived from the
nineteenth century or earlier is the result of luck. Until the second half of the twentieth
century, archival repositories were still mainly the passive recipients of records judged
worthy of retention for public (especially legal) use or determined to have no value to the
creating agency.
While archival institutions may have had some input into the selection process and
exercised a supervisory function over the appraisal of records, decisions about what to
preserve were left largely to chief clerks and office administrators, the majority of whom
were untrained and who operated in ignorance of retention and disposal decisions being
made in other agencies. In short, the management of records and the preservation of
archives were seen as separate activities, the latter commencing when the former had
ended.
In more recent years, the life-cycle and continuum concepts of records and archives
management have been followed more widely. The perception that records and archives
are two distinct entities with different characteristics and different management
requirements has been replaced with a new integrated approach, and this change in
perception has taken place in the context of a vast increased in the volume of records being
generated.
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Records are managed continuously and coherently by records and archives professionals
throughout their life. By controlling the processes of creation, use, maintenance and
disposal, the requirements of all users can be met. By being involved in the record-keeping
processes from the point of record creation, organisations can make coherent decisions
about the retention and ultimate disposition of records. The increasing dependence on
non-physical electronic records, and the ease with which electronic records can be
changed, has emphasised this need for active involvement in the care of the record
throughout its life.
Some archival institutions have yet to adopt the new approach; consequently, they still have
little involvement in or influence over records management systems in the creating
agencies. In some countries, the life-cycle approach must await the introduction of new
records legislation, which should assign responsibility to a records and archives institution:
a comprehensive records management entity that manages records throughout their life
from their creation to their ultimate disposal.
Recognising that every organisation’s structure will be different, this module assumes that
the archival institution is an integral part of a larger records and archives institution, which
has responsibility for managing records and information throughout all stages of the life
cycle. The archival institution is an essential part of this wider records service, the function
of which is to ensure that from the moment of their creation, the organisation’s records
match information requirements, are managed efficiently and effectively and are used to the
best advantage.
A typical records and archives institution may be divided broadly into three primary areas of
responsibility:
current records care, responsible for the management of records in active use,
held by records offices to support current business activities in the creating
agencies
semi-current records care, responsible for records no longer in day-to-day use
but that cannot yet be destroyed or transferred to the archival repository, held in
a records centre
Archives care, responsible for those records selected for permanent
preservation and transferred to the archival institution.
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Whereas the records and archives institution as a whole provides leadership, guidance and
expertise in all matters relating to records management, the archival institution provides a
specific service to its sponsor (the government or corporation) and to the wider community.
The archival institution is the base for the last phase in the life of records that have enduring
value. This module focuses on this responsibility of the archival institution, to manage and
make available those records selected for permanent preservation.
Archival repositories are major cultural institutions within society. They serve as centres of
research, repositories of evidence, places where users can have access to records in
pursuit of their interests and guardians of the documentary memory.
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2.3Key concepts of records management are described in terms of the tools to
perform records management duties. (SO 2, AC 3)
At a national level, the National Archives, together with the National Library, the National
Museum and any other national cultural institutions, is one of a country’s core research
resources. Users come to it from all sectors of society, including professional and
academic researchers in many disciplines, researchers from government departments,
amateur researchers or members of the public, people wishing to have some contact with
the primary sources of the national culture and tradition and citizens with a problem that can
only be solved by reference to the evidence preserved in archival institutions.
The links between these cultural and research institutions need not be formally expressed
through their position in the structures of government. However, formal relationships, such
as reporting to a common government agency or directorate, can sometimes be useful. In
other situations, liaison can be established through professional channels.
There is also international interest in the health and efficiency of a National Archives and
other nationally significant archival institutions. Many research topics touch on matters of
international concern. A significant number of users of any National Archives come from
other countries. This international aspect of the use of archives grows in importance as
international information networks develop and as the international community increasingly
recognises its common interest in heritage and culture.
There need to be strong links between an archival institution and all other aspects of the
work of controlling records and the information in them. The archival facility should be an
integral part of a records and archives administration. The sponsor organisation should
provide an adequate budget for the performance of archival duties.
Relationship of the Archival Repositories to Other Institutions
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The national archival institution is also part of an international network of similar institutions
and has common interests with the archival repositories in other countries. The National
Archives should be a member of the appropriate categories of the International Council on
Archives and its regional branches, and its staff should be able to participate in the
consultations and work of international bodies.
In many countries — perhaps in most — larger institutions such as the National Archives
also have a role as the repository of valuable records that originated outside government
service but are of interest to the nation. Therefore, national and other publicly provided
archival services often acquire selected private or non-government archival materials. It is
open to non-governmental institutions and individuals to make use of this service.
However, there are often considerations of confidentiality or privacy that make it desirable
for these organisations to provide their own archives service.
In general, private or non-governmental archival institutions should follow similar
procedures and be subject to the same professional codes of ethics as public repositories.
They should also conform to guidelines and standards laid down in national legislation or
adopted by appropriate professional bodies. The archival institution should have a strong
programme of outreach and development activities aimed at raising public awareness of its
work.
It is also often necessary for a records and archives institution or an archival institution to
establish and run regional or branch facilities. Under the general supervision of the central
management of the records and archives institution or archival institution, these branch
establishments perform the same function in relation to regional or local government
agencies as the National Archives does to central government. The principles and
practices described in this module should also apply to regional or branch archival
establishments.
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2.4The principles of records management are defined in accordance with an
international glossary. (SO 2, AC 4)
Developing an Archives Policy
The Mission Statement
The archival institution should have an agreed mission statement, approved by the
government or creating organisation, by which the success of its programmes can be
measured. A mission statement can be as short as one sentence. For example,
The National Archives exists to preserve the documentary heritage of the nation, by
preserving and making available for public use both public and private records of
national significance.
The mission statement itself should be clear and concise, but it needs to be supported by a
fuller policy document setting out the mandate, aims and objectives of the organisation in
more detail.
The mission statement should be determined and promulgated by the governing body of
the archival institution, endorsed by that governing body and published widely. The
archives staff should be consulted in drawing it up.
The mission statement should be reviewed regularly to ensure that it remains relevant.
There should be a consultative body that revises the mission statement from time to time as
part of its duties.
The mission statement of the archival repository should set out clearly the role of the
institution in relation to the administration of organisational records and record keeping. As
part of the records and archives institution, the archival institution is the place to which all
the organisation’s records that have passed the necessary appraisal tests will come and
where the research values inherent in these records will be realised. A model mission
statement is presented below
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The mission statement outlines the role of the archival
institution.
2.5The critical elements of records in terms of management terminology are
identified and described and provide information on the underlying factors and
principles involved with records management. (SO 2, AC 5)
Responsibilities under the Law
The following information relates specifically to public sector archival institutions, but the
guidelines are applicable to archival facilities in the private sector as well.
An archival service should operate under the provisions of specific legislation or policies
that validate its operations. The archives law should include the following provisions.
1. Establishment of the archival facility as a public institution. The law should grant it the
necessary powers and duties. These include a definition of the jurisdiction of the institution
over records generated in the government service and over any other records of
importance that are included in the remit of the archival institution.
2. A public right of access to the holdings of the archival institution. This legislation will include
a policy on the regular opening of government records under clear conditions, usually lapse
of time, and a workable procedure for sensitivity review and declassification. Public rights
of access should be clearly defined and, as far as possible, follow the best models for this
kind of legislation. Where there is freedom of information legislation, this usually takes
precedence, but efforts should be made to ensure that it is compatible with both the letter
and the spirit of archival legislation.
3. Protection for the rights of individuals and organisations that may have provided information
held in the records, under terms of confidentiality. These provisions should also conform to
the best models. Again where there is privacy or data protection legislation, this usually
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takes precedence, but efforts should be made to ensure that it is compatible with both the
letter and the spirit of archival legislation.
4. Provision for public scrutiny of the archival institution and its success in achieving its targets.
This provision should ideally include the establishment of structures whereby advice,
consultation and co-ordination with parallel services can be obtained in the formulation of
policy and the execution of programmes and activities.
Archives legislation must protect records and ensure a right of
public access.
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Formative assessment
Role play
Activity: 04
Instructions What is a definition of the term records is given? (SO 2,
AC 1)
Method individual Activity
Media Method Flipchart
Answers:
CCFO
DEMONSTRATING
Marks 10
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Project
Group Activity: 05
Instructions Which are processes involved with records management?
(SO 2, AC 2)
CCFO
COMMUNICATING
Method Group Activity
Answers:
Media Method Flipchart
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Research PROJECT
Activity: 06
Instructions Which key concepts of records management? (SO 2, AC
3)
CCFO Collecting
Method Group Activity
Media Method Flipchart
Answers
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Summative assessment
Simulation
ACTIVITY 02
Instructions Which principles of records management? (SO 2, AC 4)
CCFO
ORGANISING
Method Group Activity
Media Method Flipchart
Mark 10
Answer:
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Essay
Take some time to reflect on what you have learnt in this module and assess your
knowledge against the following pointers. Write down your answers. Should you not
be able to complete each of these statements, go back to your notes and check on
your understanding? You can also discuss the answers with a colleague.
Explain and define the concepts of records management.
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SPECIFIC OUTCOME:3 Explain and define the key concepts of archival
management.
Learning Outcomes
On completion of this section you will be able to: Explain and
define the key concepts of archival management.
Assessment Criteria
A definition of the term archives is given in terms of international standards and definitions. (SO 3, AC 1)
The impact of cultural, historical and societal events is explained in terms of the creation and permanent preservation of records. (SO 3,
AC 2)
An explanation is given of the development of archival institutions in terms of their origins. (SO 3, AC 3)
The principles of archival management are defined in accordance with international standards. (SO 3, AC 4)
The process of evaluating records for archival preservation is explained in terms of criteria against which the records are measured. (SO 3, AC 5)
The main functions of the archives are explained in terms of their selection, preservation and availability. (SO 3, AC 6)
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3.1A definition of the term archives is given in terms of international standards and
definitions. (SO 3, AC 1)
The Life Cycle
The three phases of the life-cycle of records -- ‘current records’, ‘semi-current records’ and
‘archives’ -- should be explained.
Archives
‘Archives’ in the sense of the final stage of the life cycle should be distinguished from the
institution responsible for their management (‘archival institution’) or the building in which
they are preserved and made available for consultation (‘archival repository’).
The exception to the last point is the use of ‘National Archives’, ‘Regional Archives’, and so
on, as the title of a specific archival repository.
Public Records
There should also be a detailed definition of ‘public records’ (often placed in a schedule to
the legislation) covering the whole of their life cycle and bringing the following
unambiguously with the ambit of the legislation:
all past, present and future agencies or ‘public offices’ in the executive, judicial and
legislative branches of central government and any officer (from the head of state
down) of such a public office
Agency: A generic title for any public sector institution forming part of the
executive, judiciary or legislature, national or local that creates records
and has its own record-keeping system. In legislation the equivalent term
may be public office.
comparable institution and officers within regional and local government
institutions and officials in the parastatal sector (where appropriate)
All public records within the meaning of previous archival legislation already in
the custody of the national archival institution.
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Provision should be made for the future by giving power to add any other body or individual
by regulation under the legislation.
Parastatal Bodies
Parastatal bodies come in a wide variety of forms but generally they are of two types:
nationalized industries, such as the electricity supply industry
Public corporations, such as the state broadcasting corporation or the national
airline.
The identification of parastatal bodies may present particular problems in a mixed economy,
especially when they are partly or completely privatised. As a general rule so long as fifty-
one per cent of the stock of such a body is owned by the government, its records should be
public records. Hence it follows that where government ownership of a parastatal body falls
below fifty-one per cent, all its records up to that time should be and should remain public
records, but any created thereafter will be private records. It may be necessary to write
such a specific provision into the legislation.
Other Terms
‘Retention and disposal schedule’ and ‘records centre’ are other technical terms that should
be defined.
It is also useful to explain in the definitions the way in which periods of time (such as the
‘thirty-year rule’) specified in the legislation are to be calculated.
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3.2The impact of cultural, historical and societal events is explained in terms of the
creation and permanent preservation of records. (SO 3, AC 2)
In many countries, the existing national archival institution is regarded primarily as a cultural
institution and is responsible to the minister of culture or his or her equivalent. However,
the centrality and significance of records work to sound administration throughout
government and the security implications of that work in many sectors make it imperative
that ultimate responsibility should rest with a more appropriate sponsor.
Hence, it is appropriate for cross-governmental responsibility for public records throughout
their life to be assigned specifically to whoever plays the central governing role within the
country, such as the president or prime minister. However, this may be an unachievable
goal in some countries and another senior minister with a strong cross-governmental role
may have to be accepted. In some legislation the designation of the responsible minister is
left to the head of state or head of government.
‘Minister’ means the Minister of Home Affairs or any other Minister to whom the
President may from time to time assign the administration of this Act.
National Archives of Zimbabwe Act 1985, s. 2.
‘Minister’ means such member of the Queen’s Privy Council for Canada as is
designated by the Governor in Council as the Minister for the purposes of this Act.
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3.3An explanation is given of the development of archival institutions in terms of
their origins. (SO 3, AC 3)
The legislation should set out the respective responsibilities of the heads of public offices
and of the director of the National Records and Archives Institution for the management of
public records and archives at each stage of their life (that is, current records, semi-current
records and archives). This part of the legislation should establish the framework within
which improvements in records work in public offices would be effected and is, therefore,
crucial to the success of the whole records and archives reform initiative.
Of course, it is not anticipated that the heads of public offices will themselves be directly
involved in the day-to-day management of the records of their agencies. However, one
aspect of their overall responsibility for those records should be the appointment of an
agency records manager. This will normally be required of them by a guidance note from
the minister responsible for public records and archives rather than by the primary
legislation itself.
Current Records
Current records: Records regularly used for the
conduct of the current business of an organisation or
individual. Also known as active records. Current
records will normally be maintained in or near their place
of origin or in a registry or records office.
Heads of Public Offices
Primary responsibility for current records and for the establishment and maintenance of
good record-keeping practices should rest with the head of each public office. This would
involve
the creation and management of current records within appropriate filing
systems
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the implementation of general retention and disposal schedules and the drafting
and implementation of retention and disposal schedules relating to records
specific to that public office
The transfer of semi-current records into a records centre (subject to a
mechanism for the formal authorization of deferment of transfer of highly
sensitive records).
The Director
At this stage the director would be responsible for:
overseeing records work within public offices, with powers of inspection, and in
particular providing professional assistance, advice and guidance on the
establishment and management of filing systems
establishing and ensuring compliance with standards for the management of
public records
advising the heads of public offices on the number and gradings of posts in the
records class and making appropriate postings (if not otherwise provided for by
a scheme of service under civil service legislation)
arranging the necessary training of members of the class
drawing up general retention and disposal schedules and agreeing retention and
disposal schedules relating to records specific to each public office
ensuring that the provisions of retention and disposal schedules are
implemented
Authorizing the disposal of public records other than as provided for by retention
and disposal schedules.
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3.4The principles of archival management are defined in accordance with
international standards. (SO 3, AC 4)
Retention and Disposal Schedules
Disposal schedule: The control document recording
appraisal decisions and prescribing disposal action. Also
known as disposal list, disposition schedule, records
schedule, retention schedule, retention and disposal (or
disposition) schedule or transfer schedule.
The mechanism for the drawing up of retention and disposal schedules should involve
agreement with the heads of the public offices concerned and with other senior officers of
the government best qualified to advice on the continuing administrative, financial and legal
value of the records and consultation with the advisory body. Schedules should be issued
in such a way as to confer the maximum authority on them. This will normally be done by
the minister responsible for public records (hence a preference for the president or prime
minister being the responsible person), but procedures should not be so rigid and
bureaucratic that the issue or amendment of schedules is unacceptably delayed.
Semi-current Records
Semi-current records: Records required only
infrequently in the conduct of current business. Also
known as semi-active records. Semi-current records will
normally be maintained in a records centre or other off-
site intermediate storage pending their ultimate disposal.
If a records centre or records centres do not already exist in a country, they should be
established under the legislation and such records centres. Any that may already exist
should be managed by the National Records and Archives Institution created by that same
legislation. Within such a system the primary responsibility for public records should pass
to the director once they have become semi-current and he or she has accepted custody of
those that have been scheduled for further retention within a records centre.
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Records centre: A building or part of a building
designed or adapted for the low-cost storage,
maintenance and communication of semi-current records
pending their ultimate disposal.
The Director
In particular, the director should:
implement retention and disposal schedules in respect of records in the records
centres
appraise and dispose appropriately of semi-current records that are in his or her
custody and are not covered by retention and disposal schedules
arrange the transfer of records of permanent value to the National Archives or
another archival repository or place of deposit not later than a specified period
from their creation, in order to give the National Archives time to arrange and
describe them before the expiry of the period after which the public has the right
of access to public archives (such as twenty years when the public access
period is thirty years)
Return semi-current records temporarily from his or her custody to the public
office that created them for the purposes of current administration, subject to
safeguards to maintain the integrity of such records while out of archival
custody.
Heads of Public Offices
Heads of public offices would continue to be responsible for co-operation with the director in
the management of semi-current records and in particular for:
approving access by third parties to semi-current records in the records centres
maintaining semi-current records whose transfer has been deferred in conditions
comparable to those provided by the director in the records centres
implementing retention and disposal schedules relating to such semi-current
records, disposing of those of no further value and transferring records of
permanent value to the National Archives or to another archival repository not
later than a specified period (such as twenty years) from their creation (subject
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to a formal mechanism for the further deferment of transfer for a specified period
of records of continuing sensitivity).
Archives
Archives: Records, usually but not necessarily non-current records, of
enduring value selected for permanent preservation. Archives will
normally be preserved in an archival repository.
The director should be responsible for safeguarding and providing access to all public
records selected for permanent preservation other than any whose transfer may have been
formally deferred under the provisions of the legislation or that are held in another place of
deposit appointed under it. The director’s duties fall under two main headings: those that
are mandatory and those that are permissive.
Mandatory Duties of the Director
The mandatory duties are to:
take charge of the National Archives and to provide there and in other archival
repositories under his or her control suitable conditions for the preservation of
the archives
arrange and describe those archives so as to facilitate access to them
Arrange for reasonable facilities to be available to the public for inspecting and
obtaining copies of archives in the National Archives and other archival
repositories under his or her control (insofar as such records are open to public
inspection).
Permissive Duties of the Director
The permissive duties include all such things as appear necessary or expedient for
maintaining the utility of the National Archives and other archival repositories under his or
her control. Such duties may include
the issue of rules to be observed by those wishing to consult archives in the
National Archives and other archival repositories under his or her control
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the exhibition of archives and their loan for exhibition elsewhere subject to
conditions that he or she may specify (except that loans outside the country
should require the consent of the minister responsible for public records)
the preparation and sale of publications
the disposal of archives in the National Archives or any other archival repository
under his or her control that are not of permanent value (subject to the
agreement of the head of the public office in which they were created and of the
minister
The acceptance of non-public records and archives for safekeeping and the
acquisition of non-public records and archives by purchase, gift, bequest or
deposit.
The director should also be permitted to enter into arrangements with other institutions
(such as National Museum or National Library) for the joint management of conservation
and restoration, reprographic or other technical facilities.
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Formative assessment
Role play
Activity: 07
Instructions Which term archives is given in terms of international
standards and definitions? (SO 3, AC 1)
Method individual Activity
Media Method Flipchart
Answers:
CCFO
DEMONSTRATING
Marks 10
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Project
Group Activity: 08
Instructions Explain the impact of cultural, historical and societal
events. (SO 3, AC 2)
CCFO
COMMUNICATING
Method Group Activity
Answers:
Media Method Flipchart
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Research PROJECT
Activity: 09
Instructions Explain the development of archival institutions in terms
of their origins. (SO 3, AC 3)
CCFO Collecting
Method Group Activity
Media Method Flipchart
Answers
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Summative assessment
Simulation
ACTIVITY 03
Instructions Which principles of archival management? (SO 3, AC 4)
CCFO
ORGANISING
Method Group Activity
Media Method Flipchart
Mark 10
Answer:
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Essay
Take some time to reflect on what you have learnt in this module and assess your
knowledge against the following pointers. Write down your answers. Should you not
be able to complete each of these statements, go back to your notes and check on
your understanding? You can also discuss the answers with a colleague.
Explain and define the key concepts of archival management
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References
Prescribed Booklist
Learning unit Supplier
259477 Demonstrate
knowledge of concepts,
terminology and ethics
applicable to archives and
records management
Yellow Media Publishers
Senior learning material Developer:
Ms DuduzileZwane
www.yellowmedia.co.za
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SECTION C: SELF REFLECTION
I enjoyed/did not enjoy this module because:
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I enjoyed/did not enjoy this module because:
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I found group work ___________________________________!!!
The most interesting thing I learnt was:
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I feel I have gained the necessary skills and knowledge to:
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Please add the following to this module:
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Some comments from my classmates about my participation in class:
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Self-Assessment
Self-Assessment:
You have come to the end of this module – please take the time to review what you have learnt to date, and conduct a self-assessment against the learning outcomes of this module by following the instructions below:
Rate your understanding of each of the outcomes listed below: Keys: - no understanding - Some idea - Completely comfortable
NO OUTCOME
SELF RATING
1. Demonstrate an understanding of the code of ethics for archives and records management.
2. Explain and define the concepts of records management.
3. Explain and define the key concepts of archival management.
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Learner Evaluation Form
Learning Programme Name
Facilitator Name
Learner name (Optional)
Dates of Facilitation
Employer / Work site
Date of Evaluation
Learner Tip:
Please complete the Evaluation Form as thoroughly as you are able to, in order for us to continuously improve our training quality! The purpose of the Evaluation Form is to evaluate the following:
logistics and support
facilitation
training material
assessment Your honest and detailed input is therefore of great value to us, and we appreciate your assistance in completing this evaluation form!
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A Logistics and Support Evaluation
No Criteria / Question
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1 Was communication regarding attendance of the programme efficient and effective?
2 Was the Programme Coordinator helpful and efficient?
3 Was the training equipment and material used effective and prepared?
4 Was the training venue conducive to learning (set-up for convenience of learners, comfortable in terms of temperature, etc.)?
Additional Comments on Logistics and Support
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B Facilitator Evaluation 1 The Facilitator was prepared and knowledgeable on the
subject of the programme
2 The Facilitator encouraged learner participation and input
3 The Facilitator made use of a variety of methods, exercises, activities and discussions
4 The Facilitator used the material in a structured and effective manner
5 The Facilitator was understandable, approachable and respectful of the learners
6 The Facilitator was punctual and kept to the schedule
Additional Comments on Facilitation
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1 2 3 4 5
C Learning Programme Evaluation 1 The learning outcomes of the programme are
relevant and suitable.
2 The content of the programme was relevant and suitable for the target group.
3 The length of the facilitation was suitable for the programme.
4 The learning material assisted in learning new knowledge and skills to apply in a practical manner.
5 The Learning Material was free from spelling and grammar errors
6 Handouts and Exercises are clear, concise and relevant to the outcomes and content.
7 Learning material is generally of a high standard, and user friendly
Additional Comments on Learning Programme
D Assessment Evaluation
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1 A clear overview provided of the assessment requirements of the programme was provided
2 The assessment process and time lines were clearly explained
3 All assessment activities and activities were discussed
Additional Comments on Assessment