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Concur is now part of SAP
Modern Finance Transformation: An Integrated Approach to Travel & Expense Management
Mike Ding
Regional Director, Greater China
2
About Concur
1993Established in 30,000+
customers
SAPPart of Business Networks & Applications
150Users in
countries
60%+There are
customers
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Internal
On a typical Concur Day – Our Market Impact
2.3MUsers log into
Concur
700KExpense reports
processed
170KTrips booked
180MTrips & expense
reports warehoused
111MUSD sent to banks
Figures updated as of Feb 2015
4
Business Travel Today
26% of business
travelers take 6 or more
trips annually.
What is it costing your company?
*PhoCusWright, U.S. Business Traveler: Managed, Unmanaged and Rogue, 2012
**Jupiter Research
• The average business traveler
spends $5,584
annually on work-related travel.
Travel is the
second largest
controllable expense
behind salaries.
5
Market Needs
Asia T&E Trends 2016
Derived from the field survey conducted in mid 2015 by CFO Innovation
363 respondents in ASEAN, China and India participated in this research
Respondents were CFOs, finance directors, controllers and other senior executives
6
AUTOMATION
61%COMPANIES
INTENDED TO
AUTOMATE
T&E
HAD NO VISIBILITY
TO DETECT FRAUD
57%MOBILE
ADOPTION
IN T&E
COMPLIANCE
ABOUT
HALFOF COMPANIES
INTEGRATION
REAL TIME
ERPINTEGRATION
FOR FULL
VISIBILITY
COST CONTROL
COMPANIES
HAD
5-10%T&E
SPEND AGAINST BUSINESS
REVENUE
MOBILITY$
26%
7
Manual Processes
Understanding of spend
Employee satisfaction vs cost control
Mobile Support
Incentives and Points
Bosses and Generation 90s
New types of suppliers
• You have Common
Internal Challenges…
• But there are also factors
beyond your control…
System Integration
Data Inconsistency
A Better Way
to Solve the Challenges
A solution
built for the bigger picture.
10
Travel Expense Invoice
ERP/CRM/HRIntegration
TravelerContent
Industry Solutions
Spend Optimization
TaxManagement
TravelerExperience
Meting & EventManagement
Risk and Compliance
11
TRAVELERSSUPPLIERS
SOLUTIONPARTNERS
Concur Integrated Platform Eco System
12
RequestTravel
ExpenseInvoice
Our Core Services
13
Concur Integrated Travel & Expense Platform
Request Budget Expense ApprovalPayment/Posting Analysis
Itinerary Corp Card Exchange Rate Receipts Data Interchange
Travel
ReceiptAudit
ExpensePay
End UserSupport
ServiceAdmin
CustomReport
Risk Advisory
Itinerary Management
RiskMessaging
14
Concur Platform
The Concur Trust Platform
Get more out of your solution with Concur Services
• Enter & edit expenses
• Approve expenses
• Take pictures & digitally attach receipts
• View real-time reports
• View travel itineraries & flight status
• Corporate card
• Payroll
• ERP
• CRM
• And more…
• Planning, budgeting and forecasting
• Spend by supplier and expense category
• Overall ROI of business travel
Effortless: Mobile Will Soon Be the Only Way
Connected: Integrate with Your Existing Set-Up
Transparent: Get insight into your spend
14
15 ‹#›
Connected
Connected Solution
• Capture spending wherever it occurs
• Integrate with existing business systems
• Adapt and scale as your company grows
17 ‹#›
Transparent
18
There’s power in a single source of
data.
• Real-time visibility
• Identity trends to facilitate planning and
forecast more accurately
• Stop bad spending before it happens
Transparency
into spend
20
Top Spenders by Employee Top Spenders by Vendor
What we share with our customers:
Insight into Your SpendClient & Project Spend Breakdown
20
21 ‹#›
Effortless
• Improve productivity of your entire team
• Increase compliance while reducing risk
• Get more accurate and timely spend
information
Effortless Experience
23
Shorter expense
approval cycles with
mobile apps.
Better compliance. Lower cost of every
expense report when
you automate.
Real Savings